Communication Officer Jobs in East Midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.
Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation. This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.
The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
About you:
You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support. You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.
You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma. We provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
The RSCM is on a mission to enable the flourishing of church music, and in particular to get children singing.
Working across the whole charity, you will work to sell existing products, courses and events, as well as membership subscriptions. With a passion for the power of singing and music, you will persuade musicians, teachers and members of church communities of the value of RSCM’s offerings. You will build and leverage a network of advocates to help spread the word, accelerating take-up and growing the RSCM’s reach in churches and schools.
The post holder will be expected to work to actively drive sales of RSCM products such as ‘Hymnpact!’ (a singing resource aimed at encouraging singing in primary schools), sales of events such as singing courses, and membership subscriptions; and in some instances voluntary giving. Some of the work will be in support of RSCM Enterprises, RSCM’s wholly owned trading subsidiary.
The sales plan will be delivered with some assistance of external contractors (e.g. social media), and with input from individuals across the organisation.
The post holder is responsible for selling to individuals, corporate customers (such as school federations) and organisations (e.g. choral societies) including through appropriate organisational networks. The holder will play an active part in suggesting, agreeing and delivering agreed KPIs and sales targets, monitoring and adjusting activities as necessary to improve results. The successful candidate will play a key role in ensuring the long-term financial viability of the charity and whilst we have a comprehensive product offer, we welcome innovation. The post holder will be expected to make suggestions and recommendations for NPD (new product development) and changes to our strategy that could make the products more attractive to parallel markets.
Sounds exciting? See the full job description and person specification
Location: remote or working out of our Salisbury office.
Closing date: 17th May 2024
Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications team to drive the NSPCC to be a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. Join us as a Data Selections Officer and help us make a contribution that makes a difference.
This is an exciting role supporting the Supporter Experience team in delivering an extensive portfolio of campaign selections and supporter journeys across the NSPCC. The team, which sits within the Communications division, is responsible for managing communications with warm supporters. The team works with Campaign Managers to use data effectively in supporter communications, ensuring supporters receive an excellent experience of the NSPCC.
This role will be responsible for planning and delivering supporter journeys and data selections for NSPCC campaigns, based on briefs developed with Campaign Managers and internal teams. This will primarily use FastStats, PeopleStage and Adestra, as well as the Microsoft Office suite.
The successful candidate will have experience of mailing selections and automated journey creation, as well as an understanding of how data can be applied to create complex and tailored supporter journeys using dynamic content, journey logic, personalisation and reporting. The successful candidate will also have strong interpersonal skills and be experienced in developing and maintaining working relationships across various teams.
Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
- Job Title: Senior Finance Officer
- Location: Nottingham Office/Hybrid
- Salary: £25,000
- Permanent, 35 hours per week x 52 weeks per year.
This role is part of a small Finance team that supports the work of Headway - the brain injury association. The role is line managed by the Finance Manager and liaises with every team within the organisation.
What you will do
As a Senior Finance Officer, you will be responsible for maintaining all aspects of the purchase and sales ledgers for both the charity and retail company, supporting colleagues, and resolving queries from suppliers and customers. You will monitor the purchase invoice mailbox and online purchase invoice accounts, ensuring that all invoices are downloaded promptly and passed on to relevant colleagues for authorisation.
You will be responsible for recording all purchase and sales invoices on our accounts system, Exchequer and ensuring that all bank transactions are entered on a timely basis. You will also be responsible for preparing and entering key monthly journals, including but not limited to charity and retail income, charity merchandise sales, depreciation, credit card expenditure, pre-paid rent and service charges. The majority of this work will use our Excel linked auto-loaders, but some manual entry will also be required.
You will complete monthly supplier account reconciliations and be responsible for raising any concerns or discrepancies with the Finance Manager.
You will maintain the stock system for the online merchandise shop, updating it with new stock and prices, using the information from the system to create the monthly cost of sales journal.
The Senior Finance Officer will work with the Finance Manager to ensure that all monthly and month-end routines are completed in line with team and organisational deadlines and complete any other finance tasks that may be required.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, as a Senior Finance Officer you will:
- Have a passion for finance.
- Be a highly organised individual with a focus on precision and accuracy.
- Able to manage your workload autonomously.
- Driven by your ability to deliver on measurable outputs.
- Able to communicate effectively and confidently to colleagues throughout the organisation.
- Strong attention to detail able to consistently input accurate information into the accounting software.
- Be an active member of a small team and contribute to its culture.
- Have a professional approach to relationships and standards of work.
Benefits
As a staff member at Headway - the brain injury association you’ll have access the following range of benefits;
Financial security
- Competitive salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible working
- Remote working – for the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway - the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - brain injury association, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway - the brain injury association we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to cotnact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway - the brain injury association and the Senior Finance Officer role - we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role
As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.
We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Investment in your personal and professional development
Only applicants with a tailored covering letter will be considered.
The client requests no contact from agencies or media sales.
We're looking for a Senior Project Officer, to work in our Innovation and Practice team and support exemplary, agile project management across Involve.
This is an exciting time to join the Involve team. Alongside increasing public and political interest in our approaches, we are increasing the size and impact of our project work. We have a couple of new multifaceted projects which need really effective and agile project management. As a Senior Project Officer you will contribute to all aspects of our delivery, with a particular focus on project and programme management of larger projects. Your main focus will be on:
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Project management and delivery - core project management and logistics, running onboarding for participants, event management, analysis and reporting, and facilitation
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Building our project management approach further - supporting Involve to build our project management capacity and resources that are appropriate for our creative, inclusive processes and culture
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Project and programme design - working with project teams to design entire projects and processes which use deliberative, qualitative and participatory methods
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Project impact - recording and monitoring how our projects work, the kinds of impacts they have, and the ways they contribute to Involve’s mission.
This Senior Project Officer role sits in our Innovation and Practice Function. Our team’s daily work includes setting up, managing, designing, delivering and reporting on a wide range of participatory and deliberative processes, ranging from small scale, hyper-local community engagements to large, national, multi-event Citizens’ Assemblies and longer term projects. Our processes can be face to face, hybrid, or online, and often involve bringing together different groups from within the public with interested parties and experts from across government, business , academia and civil society.
In addition, you would work closely with our Capacity Building and Standards team to support their work helping others to deliver these approaches and contribute to our communications and advocacy work. You will also support fundraising for grants and projects, responding to tenders and writing proposals and building relationships with our funders, collaborators and clients.
We are looking for an excellent project manager, able to manage fairly large projects and task manage others at all levels to ensure smooth delivery. You will be great at managing relationships at all levels and working with others to get things done. Given the nature of our work we are also looking for public participation skills, or relevant or transferable expertise and an understanding of deliberative practice. That will enable you to design and deliver project management, and support facilitation that fits our work and enables you to contribute to advising our clients on designing and delivering effective engagement. It is critical that you are open to new ideas, a good team player, committed to shifting power and addressing inequities in our society and that you are passionate about furthering our vision. Experience of building project management capacity, fundraising and staff management is desirable.
Salary band: £38,975 - £43,584
Location: Flexible. Must be comfortable with committing to regular travel both for project work and Involve team activities. Must be able to travel across the UK.
Hours: Full time preferred, 35 hours per week, with flexible or part time considered.
The Clean Air Fund is looking to recruit a Finance Officer to join their team in London, Delhi or Accra. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
As Finance Officer with Clean Air Fund you will support the finance team with a growing organisation and complexity, helping to ensure that the financial processes and procedures of the Clean Air Fund run smoothly, efficiently and effectively, enabling other team members to be effective.
This role will be responsible for managing all expenses, payments and month end information and processes, such as accruals, bank reconciliations. In addition, they will manage a contracts database and reconciliations between the finance system and the grant management system.
To be successful in this role you will have;
- Experience of working within a finance team, in particular accounts payable
- Excellent numerical skills
- High quality written and verbal communication skills
- IT proficiency (most specifically in Microsoft Office and ability to learn new systems).
- A do-er, able to work at pace and respond to opportunities. Flexibility to adjust to shifting priorities and deadlines.
- Happy to work autonomously and with an instinctive pragmatic and problem-solving approach.
- Collaborative with strong interpersonal skills, quick to build relationships and influence others.
- Must maintain strict confidentiality when working with sensitive data and possess strong judgment in handling communications, expenses, and budgets.
- Willingness to identify problems and suggest resolutions, including providing advice on process improvements.
- Strong personal motivation to work in the not-for-profit sector and interest in environment, air quality, health.
- Skills required to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness.
For more information on this role, as well as the full person specification please see the job description
- Closing date – 1st May 2024
- Salary & Benefits - Depending on location:
- In UK £33,600- £39,899 gross per annum
- In Ghana - GHS 181,794 - GHS 233,511gross per annum
- In India - INR 2,161,494- INR 2,770,593 gross per annum
- First round interviews will be held w/c 13th May and second round interviews w/c 20th May.
- Type of employment - Permanent
- Applicants must be entitled to work in the location they have applied for (UK, India or Ghana). Clean Air Fund cannot support visa applications.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.
The Project Officer will support Hamrah’s mission by streamlining and strengthening communication, coordination, and outreach among stakeholders, including the partner cohort, mentors, the board of advisors, team members and wider Afghan civil society. The role demands a proactive approach to keeping lines of communication open, addressing queries and concerns promptly, and identifying opportunities for collaboration. The Project Officer will also play a key role in supporting the effective and smooth implementation of project activities, and in ensuring that stakeholders remain actively engaged. This role requires excellent interpersonal, cultural competency and communication and outreach skills and thrives on teamwork, adaptability, and a keen ability to connect with external partners.
Job Description
Communication, Outreach, and Advocacy
- Streamline internal project communications with the partner cohort and other key stakeholders to enhance efficiency and clarity of messaging.
- Support the design and implementation of communication strategies and advocacy tools, including developing advocacy campaigns and communication materials.
- Work with the partner cohort to identify key advocacy opportunities and relevant forums through which to promote the rights and needs of marginalised communities in Afghanistan.
- Work with partners to engage with policymakers, influencers, and advocacy networks to raise awareness of the project’s advocacy agenda and influence policy direction.
- Create engaging and informative content for various communication channels, such as newsletters and blogs, highlighting the project’s impact and success stories. If needed, manage the project’s social media accounts, including maintaining an up-to-date project website, regularly posting updates, and engaging with the online community.
Information Exchange and Knowledge Sharing
- Take an active part in coordination meetings to foster internal cohesion and build strong relationships with the partner cohort and other external stakeholders.
- Help to facilitate discussions, meetings, and conferences to support knowledge exchange and strategic planning with the partner cohort and other stakeholders.
- Support the smooth running of project events by providing logistical and administrative support, inviting participation, and overseeing the effective dissemination of learning and outcomes.
Capacity Building and Training
- Help to plan and organise capacity-building sessions, specialised workshops, and meetings, to facilitate knowledge exchange and skill development.
- Support the development of training materials that meet the specific needs of our partner cohort and their communities.
- Design and deliver targeted training sessions on communication, outreach, and policy advocacy, enriching the skill sets of our partners.
- Offer expert advice to our partners, sharing best practices and insights on communication strategies, advocacy efforts, and effective reporting.
Person specification
Hamrah comprises a small and dedicated remote team. The person who fills this post should feel comfortable working independently in a remote setting and accepting a high level of responsibility for the project’s success. Candidates with lived experience of any of the issues related to the role are strongly encouraged to apply.
We are looking for someone with the following skills and experience:
Required
- A passion for social impact, with a particular focus on supporting marginalised communities.
- Demonstrated relevant work experience and proven track record of achievement in the field of organisational development and capacity building, preferably in the Global South.
- Proven experience in communication, project coordination and external outreach, ideally within a diverse and dynamic environment.
- Strong cultural competency, interpersonal and organisational skills and the ability to work collaboratively within a diverse team and with a range of external partners
- Excellent written and verbal communication skills, both in English and in Afghanistan’s local languages.
- A “self-starter” able to work independently as well as collaboratively in carrying out responsibilities, with the ability and energy to multi-task and manage a dynamic work environment.
Desirable
- Experience working with Afghan CSOs and a good understanding of their dynamics is highly desirable.
- Proficiencies in Afghanistan’s local languages is highly desirable
The client requests no contact from agencies or media sales.
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. So that these organisations are better able to develop, engage with others, and do what they want to do, better. We are a group of ethical and values-driven practitioners with expertise in civil society strengthening. Through our staff and global network we provide consultancy services, training and practical resources to support civil society actors in different ways.
We are particularly focused on organisational change and strengthening and providing support to strategy development, evidencing impact, and capturing, and responding to, learning. We work with organisations, movements and networks, and to strengthen the enabling environment for civil society. Our ambitious new strategy focuses on strengthening civil society ecosystems, rooted in local culture, methods, practices and knowledge bases, and connected to global learning and debate to enable further sense-making and collective action to change how civil society is supported.
About the role
As Project Officer you will play a central role in the delivery of INTRAC’s consultancy assignments and grant funded projects. This will involve coordinating short and long term projects, involving staff and consultants through our global network and clients around the world, ensuring effective and quality delivery. We carry out a wide variety of assignments, ranging from project evaluations to bespoke in-house training and learning partner roles for complex, multi-country civil society strengthening programmes.
You will work on a range of activities, such as organising and supporting online learning sessions, meetings or focus groups, coordinating feedback, communicating with team members and clients, administrative tasks, to support the smooth running and success of our work.
You will have an eye for detail, experience providing administrative and coordination support to complex projects and will be comfortable carrying out a number of tasks with competing deadlines at the same time.
We are looking for a versatile and dynamic individual, wanting to use their skills to support civil society around the world and with an interest in current debates concerning decolonisation and movements to shift power.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with experience of both campaigning, including an understanding of the basic tools and techniques used in campaigning, and of working with volunteers and services users, including how best to support them to achieve their campaigning goals.
About the role
You’ll lead and coordinate our local campaigning work across Wales. Your work will help the charity improve the lives of people in local communities affected by Parkinson’s. You’ll listen to the needs of our local communities and work with volunteers and colleagues in the wider Wales team to do focussed campaigning and advocacy work.
Through co-production you’ll ensure that the voices of people with Parkinson’s, their families and carers are heard by decision makers.
What you’ll do:
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Support the development and delivery of campaigns activity for Wales and proactively identify opportunities for public-facing campaigns.
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Recruit and manage a sustainable community of campaign volunteers.
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Use our national campaign priorities to deliver related local campaign activity.
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Organise and deliver training events for people with lived experience who wish to engage as well as campaign volunteers.
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Create content for public facing elements of campaigns, including supporter actions, web pages, newsletter and social media.
What you’ll bring:
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Ability to network and build supportive relationships with volunteers, MSs/MPs and health bodies.
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Ability to work independently, coproductively and as a part of a team.
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Experience in organising events.
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Experience of delivering training to a variety of audiences
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Excellent written and oral communication and client care skills, including a confident phone manner and an ability to produce inspiring content to motivate volunteers and staff.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Join our award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, this new role will play an integral part in driving our fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to Animal Free Research UK’s supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes
Deliverables
Provide first-class supporter care to Animal Free Research UK’s supporters
• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes
Efficiently and effectively maintain the donor database
• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases
Provide assistance to the Development team
• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required
Download Job Pack for full role description
REF-213 545
Camphill Village Trust is seeking a new Data Officer to join their team. Camphill Village Trust is a UK charity that supports over 600 adults with learning disabilities, autism, mental health issues, and complex needs across nine communities and services in England through supported living and day placement opportunities.
A significant aspect involves managing the Charity’s IT hardware and software to ensure they meet the organisation's needs, including planning upgrades and coordinating IT training events. Additionally, the role covers managing telecommunications and ensuring compliance with data protection regulations. It also involves working closely with the Head of Finance and external companies on new IT developments and data protection policies, ensuring the Charity's practices align with GDPR and other regulatory requirements.
The ideal candidate would have experience providing IT support, be organised, have strong communication skills, and have a good understanding of Office 365 systems. They should be proactive, resourceful, and possess a problem-solving disposition, able to work effectively with a range of stakeholders, including external support companies. They should be organised and methodical, combining accuracy with attention to detail and an ability to meet deadlines. Strong communication skills and the ability to explain IT issues to non-IT colleagues and build constructive working relationships are a must-have.
It is an exciting time to join the Trust with new leadership, a new strategy and opportunities for career growth whilst making a real difference to those whom we support. If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Prospectus are excited to be working exclusively with the Changing Faces to help them recruit a Trusts Officer to join their team. Changing Faces is here for everyone with a scar, mark or condition on their face or body. They provide life-changing mental health, wellbeing, and skin camouflage services. They work to transform understanding and acceptance of visible difference, and campaign to reduce prejudice and discrimination. They won't stop until everyone with a visible difference or disfigurement is supported and respected.
We are reviewing applications on a rolling basis so please do apply now and we'll be in touch!
This permanent role pays a salary of £27,000 to £32,000 per annum. This is primarily a homebased role and Changing Faces are happy to consider full-time or part-time (0.8 FTE) candidates.
As the Trusts Officer, you will act as the lead relationship manager for a portfolio of trusts and foundations, primarily up to £50,000. You will support the Head of Fundraising with larger multi-year bids and applications and proactively identify funding opportunities and to further build a robust trusts pipeline.
They are looking for someone with a proven track record of delivering income from Trusts and Foundations. You will have excellent verbal and written communication skill along with demonstrable experience of producing high quality funding reports for Trusts and Foundations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsible to: Chief Executive
Responsible for: Finance Team
Hours: 37.5 hours per week
Contract: Permanent
Location: Baca office, Loughborough, England with regular travel to Cambridge and locations where Baca’s services are delivered
Overall purpose
Provide strategic financial leadership for Baca and be accountable for the provision of financial and performance information to enable the Leadership Team and the Board to ensure Baca is financially sustainable for the purpose of achieving its vision and mission.
Core skill will be as a qualified accountant but you will demonstrate a range of experience leading teams and delivering a range of projects across the organisation using a joint working approach. As a member of the Leadership Team, you will work alongside other senior leaders to shape the strategic direction of the charity and ensure that its aims and objectives.
Key Responsibilities
Resource Planning, Budgeting and Reporting
- To direct Baca annual budget setting and longer term strategic financial planning, with robust analysis of income, expenditure, forecasts and cashflow.
- To deliver high quality financial reporting, providing advice and support, in writing and verbally, as required for the Leadership Team, the Finance and Fundraising sub-group and the Board of Trustees.
- To ensure budget holders receive up to date timely and accurate management accounts and information in order to maintain day to day control of the expenditure budget.
- Encouraging innovation and seeking best practice from inside and outside the sector.
- Identifying and responding to long-term strategic risks, challenges and opportunities to enable Baca achieving its Strategic Goals.
- Continually enhance the processes and procedures in place for resource allocation and monitoring at all levels of the charity
- Provide proactive assessment of opportunities to deliver efficiencies in collaboration with departments where necessary.
Leadership and Organisational Responsibilities
- As a member of the Leadership Team (LT), be a role model in practicing Baca’s values in order to achieve our Vision and Mission, prioritising the outcomes of the young people in all activities of the role.
- Together with the CEO, ensure all members of work with the Finance and Fundraising sub-group are regularly informed of all key strategic activity by leading the executive input and support to the Finance and Fundraising sub-group.
- Support the CEO to undertake negotiations with other organisations where necessary on matters of securing of resources.
- Ensure regulatory compliance with internal policy and procedures alongside external requirements of Charity Commission and Companies House.
- Undertake and deliver in the role as Company Secretary
- Steward Baca’s resources to effectively, economically and efficiently to achieve our Vision and Mission in line with our Values.
- Communicate effectively, internally and externally, ensuring accurate and efficient flow of information across the organisation ensuring finance plans are understood and supported by all involved with the organisation.
- Lead on financial aspects of subsidiary businesses if relevant
- Work at all times within the policies and procedures of Baca
- Respect at all times the confidentiality of information covering young people, staff and volunteers.
- Play an active part in the development and maintenance of good relationships with all who have business with Baca.
- Be proactive and willing to undertake other duties to help maintain our high standard of support and responsibility towards the young people we serve.
Financial Systems, Control and Accounting
- Oversee the integrity of all financial systems: Develop, monitor and manage the organisation’s financial systems, policies, procedures and internal controls and the development of a consistent approach across Baca.
- To lead the preparation of the organisation’s accounts for audit in accordance with current accounting good practice and Charity Commission’s Standards of Recommended Practice (SORP), liaising with the auditors and present the final accounts to the Finance and Fundraising sub-group and Board for approval.
- To be responsible for adhering to financial delegated authorities as agreed with the Chief Executive and Board.
- To implement, oversee and review Baca’s systems of financial risk management and controls assurance.
- To ensure the purchasing system operates effectively, ensuring sufficient supplies and services by working closely with the Operations Director.
- To lead the payroll provision and ensure that salary and related payments are made accurately and timely.
- To ensure that an appropriate register of assets are maintained accurately.
- To ensure that Baca has adequate cash holdings and cash is moved to interest bearing accounts as appropriate in line with Baca’s ethical asset management policy.
Team and People Management:
- Create, lead, manage, inspire and develop the finance team promoting Baca’s values by being visible, participative and encouraging cross team working
- Effectively manage the performance of the team, ensuring they are working to agreed objectives, delivering outcomes and that they receive appropriate training and support.
- Support theteam in day to day troubleshooting and administration where necessary.
- Develop and deliver integrated annual strategic objectives for all direct reports and their teams
- To keep abreast of legislation affecting financial accounting, that may be relevant to Baca, and to keep the Chief Executive fully aware of any relevant changes in the law.
- To maintain awareness of the fundraising, income generation and marketing environment
- To maintain and increase personal professional skills.
A full Job Description is available on the Baca website. The successful applicant will be required to have an enhanced DBS check. The deadline for applications is 29 April 2024.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.