Communication officer jobs
We’re seeking a dynamic individual to support Medair UK’s engagement with Trusts and Foundations in the United Kingdom. As an integral part of the team you will help enable support for Medair's life-saving work responding to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope.
As a good communicator with excellent written skills and strong attention to detail, you will have the ability to produce compelling funding applications and donor reports. You will be proactive, highly organised and able to manage multiple projects and deadlines simultaneously. A confident relationship builder, you will enjoy supporting trusts and foundations to engage with Medair's humanitarian work. Whether through direct fundraising experience or transferable skills, you will understand how to communicate effectively with donors and support the development of long-term funding relationships. Comfortable using CRM systems and databases, you will combine creativity, strong administration skills and an understanding of what motivates charitable giving to help grow support for Medair's work.
Key Activity Areas
Lead Generation - Trusts and Foundations
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Support the identification and research of new Trusts and Foundations aligned with Medair's funding priorities, maintaining a pipeline of prospective funders.
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Manage a portfolio of small and medium-sized Trusts and Foundations, progressing relationships through the donor journey and supporting their ongoing engagement with Medair.
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Conduct prospect research and prepare donor profiles, briefing notes and background information to support fundraising approaches and applications.
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Work closely with the Head of Trusts and Foundations to identify opportunities to develop new funding relationships and increase support from existing partners.
Communications - Trusts and Foundations
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Prepare high-quality funding applications, letters of enquiry, cases for support and reports for Trusts and Foundations.
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Support the delivery of stewardship plans for Trust and Foundation partners, helping to ensure funders remain engaged with Medair's work.
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Build positive relationships with trust representatives through written communications, meetings, events and other engagement opportunities.
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Ensure all grants are acknowledged appropriately and that donor communications are delivered in a timely manner.
Planning, Monitoring and Pipeline Management
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Maintain accurate records of Trust and Foundation activity, applications, grants and contacts within Salesforce.
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Monitor application and reporting deadlines, ensuring all submissions are completed accurately and on time.
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Ensure grants are correctly allocated to Medair programmes and that funding information is recorded and tracked throughout the grant lifecycle.
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Support the monitoring of fundraising performance, pipeline progress and funding opportunities.
Social Media Support (15%)
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Working with the Marketing & Communications Manager to plan, create and schedule social media content across Medair UK's channels.
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Draft engaging social media copy and identify stories, programme updates and supporter content that help communicate Medair's impact to external audiences.
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Ensure all social media content is consistent with Medair's brand, values and communications guidelines.
Tasks common to all staff
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Act as an ambassador for Medair UK at all times when liaising externally and internally.
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Ensure consistent implementation of Medair brand across all relevant activities. Record information as necessary and comply at all times with requirements for handling personal / sensitive data.
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Contribute to the annual planning and budgeting cycle, providing appropriate input from your area of responsibility. Adhere to the Medair values and mission at all times.
We're growing our housing team in Bournemouth, Christchurch and Poole, and are looking for Housing Officers who want to make a real difference to our customers and communities.
This is a varied and rewarding role where you'll be part of our friendly and supportive team of Housing Officers, Anti-social Behaviour Officers and Scheme Officers. You'll working together to help customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods.
You'll manage your own diary, with a mix of working from home, time in our Hurn office and regular visits to customers, neighbourhoods, colleagues and partner agencies across the local area.
The role
As a Housing Officer at SNG, you'll be a visible, trusted and proactive presence in your community. You'll provide a professional, joined-up service across all aspects of tenancy and neighbourhood management.
- You'll manage a busy and varied caseload covering all aspects of tenancy and neighbourhood management, including tenancy and leasehold matters, neighbourhood issues, anti-social behaviour, safeguarding, tenancy fraud, tenancy breaches or changes, and other issues that affect customers and the places they live.
- You'll take full ownership of tenancy breach cases, including identifying issues, gathering evidence, agreeing proportionate action, and progressing legal escalation where formal action is required, working with colleagues and partner agencies to achieve safe, fair and sustainable outcomes.
- You'll build strong relationships with local authorities, community groups and partner agencies so customers receive the right support at the right time.
- You'll use information and customer insight to improve services, support compliance and help shape better neighbourhoods.
- You'll maintain accurate customer records and use information responsibly.
- You'll promote SNG's values through collaboration, inclusion, safety and a clear focus on positive outcomes for customers.
What you'll bring
We're looking for people with experience, or a good knowledge of housing management, tenancy management, leasehold or neighbourhood services.
You'll be confident working with customers, able to take ownership of issues and be motivated by working to make a visible impact to your local communities.
- Competence in managing a busy caseload, prioritising work and seeing issues through to resolution.
- Strong communication skills, including the ability to build trust, influence others and resolve complex or sensitive issues.
- A customer-first approach and a track record of achieving positive outcomes.
- The ability to work well with colleagues, contractors and partner agencies.
- Confidence using digital tools, including Microsoft Office and other systems, to support good service delivery.
About the role
- You'll be working flexibly, based at our Hurn office one day a week, working from home, and regular travel across Bournemouth, Christchurch and Poole.
- This is a permanent, full-time role working 37 hours a week.
- Salary within the £32,000 to £40,000 range, the starting salary will be based on your experience.
- You'll have the independence to manage your own diary, with the support of an experienced and collaborative team around you.
- A full UK driving licence and access to your own car, as you'll be visiting customers and neighbourhoods across Bournemouth, Christchurch and Poole.
If you're looking for a role where you can work with others, solve problems and make a visible difference in customer's lives across Bournemouth, Christchurch and Poole, we'd love to hear from you.
About Malaria No More UK
Malaria is one of the oldest killer diseases in history; even now, despite recent progress, it claims the life of a child every minute. Malaria No More UK is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, we need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good.
Role description
Malaria No More UK is looking to appoint a highly motivated Senior Advocacy Officer to join our team and help implement our advocacy strategies. Working with both our UK and global advocacy, you will cultivate a new generation of malaria champions and push malaria up the political agenda. This role will work on increasing our visibility and the resonance of our case with key stakeholders, including decision makers in the UK and around the world. Securing increased support will be vital to global efforts to accelerate progress towards ending malaria for good within a generation. We are looking for a confident communicator with strong project management skills and a good understanding of political advocacy.
Key responsibilities
- Providing project management support for a range of projects relating to our UK and global advocacy, including acting as project lead on agreed projects.
- Strategic stakeholder mapping, including building and maintaining relationships with UK parliamentarians and keeping contact records in our database updated on a regular basis.
- Lead the delivery of high-quality events for policy and political audiences, including at the UK party conferences, and international meetings.
- Daily monitoring of the global malaria landscape and UK parliamentary activities and keeping the team informed of relevant developments and engagement opportunities.
- Drafting of political briefings on key policy areas within malaria and global health.
- Providing administrative support relating to our UK and global advocacy, including the coordination of stakeholder mailings, updating our contact management system (Salesforce), scheduling and attending meetings, and taking minutes.
- Managing relationships with scientists working on malaria and providing them with advocacy insight through our UK Malaria Technical Expert Collective.
- Identifying opportunities to engage political decision-makers and new malaria champions in the UK.
Person specification
Essential
- Strong commitment to the mission and values of MNMUK
- Demonstrated experience working in a parliamentary, advocacy or campaigning role.
- A degree, or equivalent experience. Strong verbal and written communication skills, with high attention to detail.
- Demonstrated ability to manage stakeholder relationships confidently and independently.
- Experience of managing events and providing logistical support.
- Excellent project management skills, with the ability to manage multiple priorities, manage workload independently and work to tight deadlines.
- Knowledge of UK parliamentary procedures and strong interest in politics and international development.
- High level of proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint.
- Ability to work well within a team and willingness to take on a range of tasks as necessary.
- Ability to exhibit diplomacy, tact, and discretion.
Desirable
- Knowledge of malaria and/or global health policy.
- Experience of working in a fast-paced NGO environment.
- Experience of contact management and working with databases.
Staff benefits include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence, and organisation-wide closure over the Christmas period to ensure everyone enjoys a meaningful break.
- Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
- Subsidised gym membership
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
This will include, but may not be limited to:
Operations
- Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
- Leading the co-ordination and delivery of the annual Affiliates Scheme
- Supporting the production and logistics of annual resource mail-outs
- Engaging in periodical team email campaigns for intentional growth
- Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer
Events
- Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
- Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Representing The Welcome Directory at selected events (as required)
Administration
- Answering email enquiries
- Editing recordings/ videos and updating resources in Canva
- Collating routine data and creating/ updating trackers (as required)
- Supporting processing expenses and issuing internal invoices
- Paying-in cheques and sending thank you cards
- Obtaining Gift Aid declarations and submitting claims
- Purchasing stationery supplies and dispatching resources
- Leading on quarterly team password management
Other benefits include:
- Flexible, remote working
- Small and supportive team
- Team days and opportunities for learning
- 5% employer contribution to pension scheme
- Contribution towards internet and phone costs, and provision of laptop and relevant equipment
- Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit
Please download the Job Description and Person Specification for further information.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible.
‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.
The client requests no contact from agencies or media sales.
At St Leonard’s Hospice, we are looking for a skilful communicator to lead our Communications team as Head of Communications. Building the charity’s brand and driving audience engagement, this roleis the strategic lead for communications at the Hospice, from clinical services to income generation.
This role is key to the Hospice achieving its aims to:
- Provide accessible services that meet the needs of our local community
- Improve public policy on, and raise awareness of, palliative and end-of-life issues
- Build partnerships that improve the quality of care and secure the Hospice’s future
The Head of Communications is intended to work collaboratively with other leadership roles across the Hospice to develop and implement an insight-based, audience-focused communications strategy to engage our three key audiences:
- Referral partners in the healthcare system
- Patients, families and carers who can benefit from Hospice services
- Members of the public who can enable our work through volunteering, donating and fundraising
To fulfil the Head of Communications role, you will need:
- Significant experience planning, delivering and evaluating communications strategy
- A proven track record of delivering impactful campaigns
- Strong leadership and management skills
- The ability to communicate complex messages sensitively and appropriately to a range of audiences
What’s in it for you:
- Flexibility for a great work/life balance
- Generous annual leave entitlement of up to 41 days
- Attractive pension schemes
- Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts
- Opportunities to grow your skills and career
- Free onsite car parking
- A supportive and friendly working environment
This is a full-time role, working 37.5 hours per week, usually Mon-Fri though occasional evening and weekend work will be required. This role supports working from home, though a regular presence on site at the Hospice is essential. The salary band for this role is £49,647 to £56,842 per annum.
Our Vision is to ensure everyone living with a life-limiting illness has access to the best possible care and will be supported to die well.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work — no matter our job or nationality.
WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities.
This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity — building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth.
On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets.
Key Responsibilities
Strategic Leadership
● Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals.
● Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning.
● Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress.
● Work collaboratively with the team on both fundraising and communications work.
Fundraising (primary delivery focus)
● Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management.
● Develop diversified income streams, including individual giving, community fundraising and philanthropic support.
● Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact.
● Build and maintain funder relationships, including stewardship, reporting deadlines and site visits.
● Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director.
● Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements.
Communications (strategic oversight and delegated delivery)
● Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals.
● Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging.
● Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials.
● Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation.
● Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels.
● Oversee communications that support fundraising campaigns, donor communications and public engagement.
Line Management
● Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development.
● Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy.
● Manage freelancers, agencies or consultants (for example design, digital or PR support) as required.
Governance & Reporting
● Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity.
● Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board.
● Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders.
● Participate in the WSC Senior Management Team, helping review alignment of WSC’s work with strategic vision.
Participation & Values
● Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives.
● Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities.
● Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns.
● Actively contribute to a values-led, inclusive and collaborative working culture.
Person Specification
Knowledge, skills and experience
Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential)
Experience developing and delivering fundraising and communications strategies (Essential)
Experience writing successful funding proposals, grant applications and funder reports (Essential)
Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential)
Experience managing staff (Essential)
Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential)
Experience of budget setting, monitoring and income forecasting (Essential)
Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential)
Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential)
Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential)
Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential)
Strong project management and organisational skills, with the ability to manage multiple priorities (Essential)
Experience of media relations and press office activity (Essential)
Desirable experience:
Direct experience of migrant worker rights, labour exploitation or related sectors
Experience managing external agencies, freelancers or consultants
Media trained
Membership of the Chartered Institute of Fundraising
Lived experience of precarious work and/or the immigration system
Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino.
Qualifications
● Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).
We believe that everyone should be safe, valued and respected at work – no matter our job or nationality


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Officer
Full time - 35 hours per week
Location – Hybrid Working with a minimum of one day a week working from Head Office in London
Join our friendly team
We have an exciting opportunity for an Events Officer to join our Fundraising team. This is a fantastic role for someone who is passionate about creating memorable fundraising events and building strong supporter relationships that help families stay together during some of the most difficult times of their lives.
Our charity
The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.
Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.
The Role
This is a varied and rewarding events fundraising role, focused on delivering exceptional fundraising events and challenge activities that generate income and raise awareness of the charity.
You will help deliver key events including our Carol Service, Supper Club and Golf Day, while also supporting participants taking part in challenge events such as the London Marathon, Great North Run, London Landmarks Half Marathon and Royal Parks Half Marathon.
You'll build strong relationships with supporters, participants, volunteers, suppliers and partners, providing excellent stewardship and ensuring they have a positive experience with the charity. You will also work closely with colleagues across Fundraising, Communications and Marketing to maximise the success and reach of our events programme.
The role will involve monitoring event budgets, maintaining accurate records, securing auction prizes and pro bono support, and helping to identify new opportunities to grow income and engagement.
This role requires a proactive and organised approach, excellent attention to detail and the ability to manage multiple projects simultaneously while delivering outstanding supporter experiences.
About you
We're looking for someone who is enthusiastic about events fundraising and motivated by creating engaging experiences that inspire people to support our work.
You will have strong interpersonal and communication skills and enjoy building relationships with a wide range of people. You will be equally comfortable supporting a marathon runner with their fundraising, liaising with suppliers, or welcoming guests to one of our special events.
You will have excellent organisational skills and be confident managing competing priorities and deadlines. You'll enjoy working as part of a collaborative team while also being able to take ownership of your own projects and responsibilities.
Ultimately, this is a great role for someone who loves events, enjoys working in a fast-paced environment and understands that no two days are the same.
The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.
To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.
Closing date: 28 August 2026
About Morden College
We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.
Role overview
Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions.
We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College.
This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.
We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences. You'll know how to communicate with clarity, empathy and impact.
You'll lead the development and delivery of internal and resident communications across a range of channels, including newsletters, website content, the resident portal, leadership communications and our staff intranet. You'll also play a key role in strengthening communication practices across Morden College, improving planning and ways of working, supporting colleagues to communicate confidently, and ensuring communication is consistent, accessible and audience-focused.
You'll oversee the day-to-day development of key communication platforms helping to ensure they remain effective tools for information sharing, engagement and community connection.
Most importantly, you'll help ensure our communications reflect who we are: an ambitious, responsible, compassionate and collaborative organisation committed to creating thriving communities where people in later life can live with independence, dignity and purpose.
Main Responsibilities of the role
1. Communications planning and ways of working
Develop a structure, consistent and audience-focused approach to communications across Morden College by:
- Creating communication plans, schedules and content calendars
- Establishing clear processes for requesting, developing and approving communications.
- Introducing guidance on lead times, responsibilities and expectations
- Supporting teams to plan communications proactively
- Developing templates, tools and guidance to improve the quality and consistency of communications
- Building understanding of how colleagues can work effectively with the Communications function
- Supporting the development and effective use of digital communication systems, including CRM-based platforms, to improve audience understanding, communication planning and engagement
- Working collaboratively with colleagues to ensure communication systems support accurate information management, effective targeting and a positive user experience
- Using insight, feedback and engagement data to continually improve communications and strengthen audience engagement
2. Content and storytelling
Capture engaging and high-quality communications that help residents and colleagues understand, connect with and contribute to life at Morden College. This includes:
- Resident newsletters
- Website stories and organisational updates
- Annual report and impact reporting content
- Stories celebrating residents, colleagues and partners
- Communications about strategic priorities, service improvements and organisational change
- Content that demonstrates how Morden College is evolving to support more people in later life
3. Resident communications
Working closely with colleagues in Resident Services to:
- Develop and maintain website and resident portal content
- Create accessible communications for residents using a range of channels
- Support resident meetings, engagement activities and events
- Deliver information campaigns across our communities
- Ensuring communications are inclusive, accessible and easy to understand
4. Colleague communications
Working across the Charity to deliver effective internal communications, including:
- SharePoint intranet content
- CEO updates and leadership communications
- Quarterly College Conversations staff briefings
- Organisational announcements
- Change communications
- Support HR with colleague engagement initiatives
- Working closely with the Records Management Lead to promote good information-sharing and best practice in document management
5. Supporting organisational change
Support leaders and teams to communicate change effectively, including:
- Progress against strategic priorities
- New services and initiatives
- Technology and new ways of working
- Sustainability and ESG activity
- Service improvements and organisational developments
6. Communication standards and brand
Champion high-quality communications by:
- Promoting brand guidance and tone of voice using the Morden College Message House
- Supporting colleagues to communicate effectively and confidently
- Encouraging accessible communication practices
- Developing templates, guidance and communication resources
- Promoting high standards of writing, editing and content creation
- Arranging and using high-quality photography, video and visual content
- Supporting effective communication planning and coordination across the organisation
Person specification
About you
You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working. You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications.
You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.
Essential criteria
- Experience working in a communications role, particularly internal communications, colleague engagement or organisational communications
- Excellent writing, editing and proofreading skills.
- Experience creating engaging communications across a range of channels and audiences
- Experience developing communication plans and coordinating communications activity
- Experience managing websites, newsletters, intranets or other communication platforms
- Ability to understand complex information and translate it into clear, accessible and engaging messages
- Experience building effective relationships and working collaboratively with colleagues at all levels
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Understanding of inclusive and accessible communication practices
- A proactive, collaborative and solutions-focused approach
Desirable criteria
- Experience working in a charity, housing, care, health, community or similar organisation
- Experience communicating with residents, service users or community groups
- Experience supporting organisational change and engagement activities
- Experience using SharePoint, CRM systems or similar intranet platforms
- Experience using audience insight and analytics to improve engagement
- Understanding of GDPR, information-sharing and good digital practice
- Experience supporting the development or implementation of CRM systems, customer databases or digital engagement platforms.
- Understanding of digital inclusion and approaches to increasing confidence in using technology
- Experience creating photography, video or visual content.
- Experience working with older people or services that support people in later life
Location: Blackheath with option to work at our Beckenham site
Reports to: Head of Impact
DBS Disclosure: Enhanced
Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.
Using Anonymous Recruitment
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About the role:
We are seeking a Communications and Engagement Officer to support our Policy and Public Affairs team and lead on engaging with our members. You will be the main point of contact for our members and support our Policy team to mobilise the collective voice of our membership to influence public policy and drive long-lasting, systemic change. The successful candidate will be competent in digital technology, have a passion for human rights, equality and social justice, some experience or knowledge of public policy and/or human rights and equality frameworks, and strong interpersonal, communication and organisational skills.
This is a varied role that would suit a candidate with a broad range of skills and interests. Each day is likely to be different and might include drafting communications material, supporting a submission to a government consultation or arranging and servicing member meetings.
About the organisation:
Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.
Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. Our 10-year strategy, Together for social justice, sets out our bold agenda to increase equality and strengthen rights at scale in the areas of law, climate and investment.
Our policy work supports our membership of networks, communities and grassroots groups across the UK to influence public policy and decision-making.
We are a small team, which means you will have the opportunity to work closely with colleagues across the organisation and gain experience of a wide range of activities involved in running a small membership charity. You will support different aspects of our day-to-day work and have opportunities to learn from colleagues with expertise across policy, public affairs, engagement, operations, finance and programme delivery. You can find out more about our team on the 'about us' page of our website.
Main duties and responsibilities:
Membership engagement
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Support potential new members through our member application process, prepare applications for review by the board
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Arrange inductions with new members, including arranging induction meetings between senior staff and CEOs
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Organise regular members’ meetings, contacting and liaising with speakers from across our membership and research networks, as well as parliamentarians and other policy-makers.
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Ensure all our methods of engagement (meetings, events, comms, web content, etc) are accessible, liaising with participants, suppliers, venues, etc to ensure that access needs are met
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Maintain our member and research network contact lists and support the Head of Policy and Engagement in maintaining contact lists for parliamentary contacts, using Mailchimp
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Take ownership of longer-term projects to support and improve our membership engagement offer
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Use membership engagement to support the wider team in its long-term efforts to protect the equality and human rights legal framework
Communications and Engagement
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Draft and send member updates regularly, informing our members about opportunities for collaboration, and upcoming meetings and events
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Draft and send newsletters to our audience of 5,000, providing updates on the work of our membership as well as news and updates from government and public bodies
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Draft and schedule LinkedIn and other social media posts to share information about our work and that of our members.
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Update and manage the website with any relevant news or information.
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Monitor and report on engagement levels with our newsletters, member updates, social and web content, suggesting areas for improvement.
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Use communications tools and techniques to mobilise support for the protection of the equality and human rights legal framework.
Policy and team support
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Organise meetings and events; including timelines, sending invites and reminders, speaker liaison, logistics and planning.
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Draft meeting agendas and send along with any supporting documentation in advance of any meetings.
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Take the minutes at various meetings, summarise for distribution, and follow up on any actions.
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Monitor and report on the attendance levels of our members’ meetings, working group meetings and events.
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Draft and administer satisfaction and impact surveys, and report on the results.
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Support the wider team to conduct its policy influencing work for example, through government consultations and correspondence with policy makers.
Person Specification (Essential Skills and Experience):
Communication skills:
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Very strong oral and written communication skills, coupled with an ability to communicate with tact and diplomacy.
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An ability to quickly adapt to our unique tone of voice in your communications, ensuring that your language and tone are accessible and sensitive to the topics being written about.
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A willingness to understand and adopt a human rights-based approach in your language, understanding the power of words and how they might uplift or diminish people.
Organisational skills:
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Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines with minimal supervision.
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Strong attention to detail whilst maintaining the ability to work quickly and responsively.
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Demonstrable experience of using platforms such as Eventbrite and Microsoft Teams to manage large meetings and online events, and Microsoft SharePoint for file management.
Interpersonal skills:
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The ability to liaise and engage with people from a wide range of backgrounds and experiences, and create and sustain positive, collaborative relationships.
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High levels of emotional intelligence and resilience including an ability to hold and manage difficult feelings and conversations with tact and sensitivity.
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Understanding and ability to manage how privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders.
Professional skills and experience:
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Equality and Human Rights: a passion for human rights, equality and social justice and a drive to support systems change in order to support communities and people who experience disadvantage and discrimination.
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Content creation and management: experience of drafting engaging content for a range of audiences and through a range of channels, using Wordpress, Mailchimp, and Canva.
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Experience in or strong understanding of accessibility and inclusion; ensuring that communications and events are accessible to people with a range of conditions.
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Confidentiality and safeguarding: A good understanding of GDPR principles, ensuring people’s privacy is protected where necessary, and experience of or ability to work within our safeguarding policy.
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An understanding of, or a willingness to learn about, how public policy is developed in the UK and the importance of civic engagement in building public policy and legislation
Personal qualities
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Initiative and growth mindset: the ability to identify and act on opportunities.
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A flexible and collaborative approach, with the ability to adapt to changing priorities and support a range of projects in response to organisational needs.
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Commitment to embed anti-racism across all aspects of our work.
Please read the full application pack attached before applying. You must be signed into your CharityJob candidate account to access and view this document.
Please note we will only accept applications that include a cover letter.
Application Instructions
Please submit a CV and cover letter (max 2 pages) explaining your interest in this role by 11pm on 11 September. Ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification.
If you would like to apply under the guaranteed interview scheme, please review the criteria on the last page of the job pack, and then contact us so we can provide further details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Asylum Link Merseyside is looking for an experienced fundraiser to lead our fundraising activity and coordinate our external communications at an important stage in the charity’s development.
Based at St Anne’s Centre in Liverpool, we provide practical support, specialist advice and opportunities for connection and participation to people seeking asylum in Liverpool and others who access our services from across Merseyside.
The role will focus on developing high-quality funding applications and maintaining relationships with funders. It will also involve developing selected income streams and coordinating communications across our website, social media and supporter channels.
We are looking for someone with a successful track record in fundraising, excellent writing and relationship-building skills, and the ability to manage competing priorities. Communications experience is desirable.
To provide practical support and advice to people seeking asylum in Merseyside, grounded in lived experience and strengthening community cohesion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Fundraising Support Officer to support a wide range of fundraising activities across Dignity in Dying and Compassion in Dying.
This is a varied and practical role supporting campaigns, donor care, and administrative processes. You will play an important part in ensuring our supporters have a positive experience while helping deliver key fundraising initiatives, including new programme development.
This role is ideal for someone early in their career, returning to work, or looking to move into fundraising. We are looking for enthusiasm, organisation and a willingness to learn, and will support you to develop in the role.
Key responsibilities
- Provide administrative support for fundraising campaigns, including direct mail activity
- Support the set-up and delivery of new initiatives (e.g. lottery and in-memory giving)
- Respond to supporter enquiries via email and telephone
- Process donations and maintain accurate supporter records using databases (e.g. Raiser’s Edge)
- Support donor communications, reporting and stewardship activity
- Assist with general fundraising administration and team support
About you
We are looking for someone who is:
- Organised, with strong attention to detail
- A clear and confident communicator, able to respond sensitively to supporters
- Proactive and positive, with a willingness to learn
- Comfortable using systems and handling information (training provided)
- Motivated to build a career in fundraising
We welcome applications from candidates with a wide range of experiences, including those with limited formal work experience.
About us
Dignity in Dying campaigns for greater choice, control and access to services at the end of life. Compassion in Dying supports people to understand and exercise their rights, helping them plan for end-of-life care.
Interviews
- Stage 1: Virtual interview – WC 21st September
- Stage 2: In-person interview at our London office – TBC
Central London | £32,721 per Annum | Full-time (35 hours per week) | 1 YR Fix Term Contract
Minimum 3 Days per week in the office during probation, minimum 2days thereafter
The client requests no contact from agencies or media sales.
About the role:
We are looking for an experienced individual to join our small, friendly and dedicated team to lead ILPA’s content and communications work. The successful candidate will be working collaboratively across the organisation to deliver a high-quality service to our passionate and committed members, and producing and disseminating ILPA’s internal and external communications through all available channels. This position would suit a self-motivated individual who is committed to our charitable objectives, and wants to help further them by: developing and executing our content and communications strategy; managing and improving our website; editing our weekly update to members; maintaining our crucial online archive of updates, documents, and data; and developing and executing our media strategy.
Start date: As soon as possible
Contract Type: Full time, Permanent
Reporting to: Chief Executive
Salary: £37,000-£42,000 per year, based on experience
Location: Hybrid (London 1 day per week; remote)
Application Deadline: 9.00am, Monday 24 August 2026
Application:
Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this by 9:00 am, Monday 24 August 2026, along with a completed equalities monitoring form. Please find these forms and the email address for submission on our website (linked).
Successful candidates must be eligible to work in the UK.
Interviews (Hybrid):
Week commencing 1 September 2026. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at the interview.
About the team:
We are a small, committed and expert team of 12 professionals in the legal, grant-funding, training, membership and communications spheres.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts.
Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members.
Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice.
ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments.
To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system
Job Description
Content
- Manage co-ordination and production of weekly ILPA Members’ update email
- Liaise with the Editorial Advisory Board and legal policy team to commission blogs and content
- Edit material in line with guidelines, arranging for peer reviews where necessary, ensuring that all material is accurate, appropriate, brand consistent and suitable for publication; uploading content to the ILPA website through the CMS
- Manage production of the Annual Report
- Liaise with Bloomsbury, ILPA’s publisher, to ensure that the ILPA journal content is disseminated as widely as possible
- Track impact and success of content through relevant analytics to inform content strategy
- Track and monitor publications aimed at immigration practitioners to inform content strategy
- Work with colleagues and members to develop a content strategy that best supports members’ information needs
Communications
- Manage the ILPA website (including the members-only area), editing and uploading new information and resources, and maintaining the online archive
- Liaise with ILPA’s external website support team to ensure developments are undertaken efficiently
- Manage ILPA’s social media channels (currently LinkedIn and BlueSky)
- Respond to journalists’ enquiries, including arranging for media quotes and interviews, in collaboration with the Chief Executive and the Director of Policy and Advocacy
- Together with the Chief Executive and the Director of Policy and Advocacy, develop and implement ILPA’s external communications strategy
- Work with the Chief Executive to upgrade the ILPA website to improve user experience
- Support and assist with grant funding applications.
Person specification
Essential skills, experience and qualities
- Experience of content commissioning and editorial management
- Experience of developing content strategies, including producing content with a user-centric focus (i.e. experience producing user data, conducting user research and translating it into useful content)
- Excellent digital publishing skills (including CMS management and UX design)
- Excellent attention to detail, including proven copy-editing and proofreading skills, and ability to communicate complex legal and technical information orally and in writing
- Excellent communication and interpersonal skills, with the ability to work successfully in busy cross functional teams and positively communicate with a wide range of people in a professional setting, including demonstrable ability to communicate effectively in challenging situations
- Experience of working with journalists and the media
- Experience of managing professional social media accounts
- Excellent planning, coordination, organisational and time management skills, including the ability to take a proactive approach to independent working, managing workstreams effectively, and the confidence to take responsibility for tasks and decisions, while also being an excellent, collaborative team member
- Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law
- Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles
- Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success
Desirable skills, experience and qualities
- Experience of working with professional authors
- A digital publishing or copywriting qualification
- Experience of using WordPress, Salesforce and Campaign Monitor
- Experience of running campaigns/devising communications strategies
- Experience of working in the immigration, asylum and nationality law sector in the UK
- Experience of working within a charitable, membership or professional organisation
- An interest in and/or understanding of the immigration, asylum and nationality law sector in the UK
- Lived experience of the UK immigration system
- Experience with preparing and submitting grant funding applications.
Document Date 30 July 2026
To apply: please complete an ILPA application form and equalities monitoring form in an editable format and return them by 9am on Monday 24 August 2026. Please find these forms and the email address for submission on our website (linked).
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Thrombosis UK
Thrombosis UK is the UK’s leading thrombosis charity, working to improve awareness, prevention and support for people affected by blood clots.
As part of our new organisational strategy, we are launching a major programme focused on raising awareness of blood clot (VTE) risk during pregnancy and the postpartum period. This programme will combine public awareness, healthcare professional engagement, patient advocacy and policy influence to improve understanding, encourage earlier action and contribute to longer-term system change.
We are seeking an experienced freelance communications professional to work alongside our team to help shape and deliver this programme.
The opportunity
This is not a traditional PR brief. We are looking for someone who can think strategically while also delivering practical communications activity across multiple channels.
The consultant will work alongside Thrombosis UK staff who already deliver digital communications, social media, volunteer engagement and patient support. The role is to provide strategic communications expertise, lead specialist campaign activity and build the team's capacity, rather than replace existing internal functions.
The successful consultant will help us develop and implement an integrated campaign that includes:
· Public awareness campaigns
· Media relations and press activity
· Digital communications and content planning
· Website content and user journeys
· Stakeholder communications
· Support for public affairs and parliamentary engagement
· Campaign evaluation and learning
The consultant will work closely with our Chief Executive and wider team, bringing specialist campaign expertise that complements our existing clinical knowledge and patient support work.
Please send:
• A short statement outlining your relevant experience
• Proposal that outlines how you would approach the work including budget plans
• Examples of similar campaigns or projects
• Your availability (we are keen to start and will be reviewing applications on a rolling basis)
• Evidence of liability insurance and any professional association memberships
Marketing & Communications Manager
Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum
Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.
This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.
About the Role
You will shape and deliver BPT’s marketing and communications activity, including:
- Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
- Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
- Digital management – updating websites, delivering PPC advertising and leading organic social media
- Press & PR – preparing press releases and building media relationships
- Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
- Audience insight – using data, KPIs and segmentation to inform decisions
- Line management of the Digital Content Executive
About You
We’re looking for a confident communicator with:
- Minimum three years’ experience in marketing/communications within arts, heritage or tourism
- Proven success in growing audiences, driving KPIs and delivering commercial impact
- Strong digital skills across social media, PPC, SEO and content creation
- Excellent copywriting and storytelling ability
- Experience managing budgets, contracts and external suppliers
- Strong analytical skills and understanding of ROI
- Ability to work collaboratively with staff, trustees, partners and media
Our values: Authentic, Engaged, Inclusive, Informed, Responsible.
Benefits
- Positive, collaborative working culture
- Flexible working arrangements
- 34 days annual leave (including public holidays)
- Employee Assistance Programme
- Cycle to Work scheme
- 0% season ticket loans
- Death in Service benefit
How to apply
If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..
We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch
Bath Preservation Trust is committed to Equality, Diversity and Inclusion.
We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.
For further information about the roles including the job description, person specification and application form, please see the links below.
We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).
Closing date: Monday 7th September 2026
Interviews: Tuesday 22nd or Friday 25th September
Please complete a short application, provide a CV along with a covering letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INTRODUCTION TO THE ROLE
iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.
IDEAL CANDIDATE
This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply
Role Purpose
The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.
Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.
Project Specific Duties
The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.
Communications Strategy, Planning and Audience Development
- To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
- To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
- To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
- To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
- To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.
Website Redevelopment & Digital Experience
- To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
- To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
- To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
- To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.
Content, Campaigns & Creative Management
- To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
- To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
- To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
- To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.
Monitoring, Evaluation & Reporting
- To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
- To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
- To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.
Collaboration & Internal Coordination
- To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
- To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
- To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.
Press & Public Relations
- To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
- Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
- To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
- To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
- To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.
General Duties (In common with all iniva staff)
- To support the philosophy, aims and objectives of iniva and to champion its work.
- To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
- To uphold collective responsibility, knowledge sharing and team working across the organisation.
- To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
- To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
- To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.
Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.
PERSON SPECIFICATION
The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:
Essential
- Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
- Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
- Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
- Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
- Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
- Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
- Experience coordinating press and media engagement, including drafting press releases and managing listings.
- Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
- Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
- Collaborative approach and experience working across teams to ensure consistent, values-led messaging.
Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.
Desirable
- Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
- diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
- context.
- Knowledge of web content management systems (e.g. WordPress), email marketing tools
- (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
- Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
- Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
- Experience developing or applying audience development strategies.
- Understanding of digital preservation principles for online content.
- Experience creating inclusive, participant-led storytelling in partnership with community
- groups.
- Confidence in briefing designers and overseeing the production of promotional materials
- across print and digital.
- Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).
Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.
The client requests no contact from agencies or media sales.