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The Bishop of Sheffield is seeking to appoint a new Senior Personal Assistant. This is a high-profile and pivotal appointment, providing an exciting opportunity to work closely with the Bishop at the heart of the Diocese of Sheffield. We are looking for a dynamic, highly organised and proactive individual who thrives in a fast-paced environment, can manage competing priorities and work confidently with initiative and discretion. The role is predominantly office-based, with flexibility to work remotely at times, and is based in a friendly and busy office in a pleasant and beautiful environment. It requires someone who can work effectively and independently while being a collaborative and valued member of the wider Bishop's team.
This is a significant and high-profile appointment, and we are looking for someone who will become a trusted member of a dedicated team based at Bishopscroft. The role is exceptionally varied, busy and demanding and immensely rewarding, providing support across every aspect of the Bishop's ministry - from diocesan leadership and parish life to national Church responsibilities, civic engagements and his work in the House of Lords.
The successful candidate will be someone who thrives in a high-volume, fast-paced environment where priorities can change quickly. You will be highly organised, able to exercise sound judgement and manage complex competing priorities with good humour and grace. You will need to be an excellent communicator, comfortable dealing with people from all walks of life, and able to handle sensitive and confidential matters with discretion.
Although much of the role is practical and administrative, its purpose is much broader. By ensuring that the Bishop's office runs smoothly and efficiently, you will play an important part in supporting his ministry and the mission of the Diocese of Sheffield to flourish and grow.
Whether you are already familiar with the life of the Church of England or are bringing valuable experience from another sector, if you believe your skills and experience match what we are looking for, we would be delighted to hear from you. A sympathy for the Christian Faith is essential.
1. PROVIDING EFFICIENT PA SUPPORT TO THE BISHOP OF SHEFFIELD
* Advanced planning and management of the Bishop's diary
* Organising all appointments and providing practical briefings about the arrangements made for all visits and meetings
* Preparing the Bishop's papers for all meetings and maintaining an efficient system for tracking papers
* Planning and organising the Bishop's travel arrangements in the UK and abroad
* Dealing promptly with all incoming correspondence and drafting replies
* Receiving and dealing with all emails in the PA's inbox and that of the Bishop
* Opening and allocating incoming post and dealing with letters where appropriate
* Handling a wide range of telephone enquiries with confidence, diplomacy, and tact - answering questions directly or passing them on to the Bishop or Chaplain or other appropriate source of information
2. GENERAL OVERSIGHT AND RUNNING OF THE BISHOP'S OFFICE
* Welcoming all visitors and arranging catering as necessary
* Ensuring that the office is kept tidy and all necessary equipment is purchased and maintained
* Daily filing and overseeing the management of all paper and computerised filing systems
* Organising the archiving of papers as appropriate
* Ensuring that the office database is kept up to date
* To be present at some meetings and at the Bishop's direction to take notes
* Delegation of work to the Administrative Assistant
3. FINANCE
* Managing a budget in excess of £100K and dealing with all day to day financial matters including the bishop's expenses
* Managing the day to day running of all bank accounts held by the bishop in his corporate capacity
* Transferring money, making payments and keeping records as required
* Administering the Bishop's Official Expenses account
* Administering the Bishop's Discretionary account
* Applying for grants from various funds, including the Lady Hastings Charity, by preparing applications, organising and recording all monies received and providing reports to the charities on how the monies was used
* With the advice of the Bishop and his Senior Staff, allocating holiday grants and making appropriate payments
4. MANAGEMENT OF BISHOPSCROFT
* Payment of all household bills including regular review of utility providers
* Liaison with Church Commissioners' Agent concerning all upkeep and repairs
* Making arrangements for convenient appointments for servicing and any work required
* Organising the purchase and installation of items for the Bishop's House on behalf of Bishoprics
* Liaising with the IT support advisors and organising IT provision at the office
* Maintaining the house inventory
5. HOSPITALITY
* Planning and organising catering for a range of social events each year, including the termly civic dinners and evening suppers
* Managing arrangements for the biennial Bishop's Garden Party
* Coordinating a week of Summer Term evening receptions (held in alternate years to the Bishop's Garden Party)
* Venue management and liaison
6. SUPPORTING THE WORK OF THE DIOCESE
* Organising the recruitment process for all senior appointments in the Diocese, including the advertising of posts and the logistics of all meetings and interviews
* Distributing information and organising arrangements for Deanery Days across the Diocese
* Working with the Bishop's Chaplain to agree and confirm dates for confirmations
* Supporting the Bishop's Chaplain with the clergy ministerial development review (MDR) process, including maintaining the database and collating and filing completed reviews on a two-year cycle.
* Supporting the Bishop's Chaplain in managing enquiries and maintaining up-to-date records of those holding the Bishop's Permission to Officiate (PtO).
* Confirming with the appropriate church leader, lay or ordained, the purpose of each parish visit; making all practical arrangements and briefing the Bishop beforehand
7. CIVIC VISITS
* Planning and organising a programme of visits to individuals, institutions, workplaces and events across the region with a focus on extending the reach and mission of the Church
* Responding to all invitations for the Bishop to attend civic events and meetings outside the Church
8. NATIONAL CHURCH
* Collating all papers and making the logistical arrangements for the Bishop's work related to General Synod, the House of Bishops, College of Bishops, the Archbishops' Council and any other national and regional meetings
* Managing the Bishop's Church Commissioner Trustee commitments, including maintaining the diary, preparing meeting papers and ensuring all relevant documentation is available in advance of meetings
* Engagement with the PA network and key members of the NCI staff
9. HOUSE OF LORDS
* Liaising closely with the Bishop's Parliamentary and Policy Researcher on the Bishop's schedule in the House of Lords
* Assisting with papers relating to the Bishop's role in the House of Lords
* Processing the Bishop's monthly HOL expense claim
10. ORGREAVE INQUIRY
* Liaising closely with the Orgreave Inquiry Secretariat to coordinate the Bishop's involvement, including managing meeting requests and maintaining the diary
* Completing the Bishop's monthly fees timesheet and expense proforma
11. LINE MANAGEMENT and Development of the Administrative Assistant
* Carrying out other duties as and when required
Qualifications / Education / Experience
* Educated to degree standard or with relevant secretarial qualifications and equivalent work experience
* Previous PA and administrative experience reporting to a senior manager
* Finance processing and accounts management
* Must be able to handle confidential information
* Experienced in dealing with people at all levels
* Ability to prioritise effectively
Knowledge, Skills, Attributes
* In sympathy with the vision, aims and objectives of the Church of England and the Diocese of Sheffield
* The ability to understand and apply the priorities of the Bishop's ministry when allocating diary appointments
* Well presented work with a meticulous eye for detail
* Ability to show initiative and work with minimal or no supervision
* Excellent communication skills both oral and written, including a competent and friendly telephone manner
* Good interpersonal and diplomatic skills with the ability to deal with people from all walks of life with courtesy and on occasion appropriate firmness
* Ability to maintain a high degree of confidentiality and handle sensitive issues with discretion
* Well organised, methodical and the ability to manage competing priorities
* Ability to work calmly under pressure and meet deadlines
* Ability to work independently and as a member of a team and the wider household
* Competent in the use of Microsoft Office including Word, Excel and PowerPoint
* Proficient in the use of databases and CRM systems for maintaining accurate records, managing contacts, and producing reports
* Excellent word processing skills from manuscript and audio
* Good literacy and numeracy skills
DESIRABLE REQUIREMENTS
* Detailed knowledge of the Church of England, its structures and practices
* Understanding and interest in the Bishop of Sheffield's ministry
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



It’s an exciting time for War Child. We are sector-leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.
We’re looking for a Philanthropy Assistant to join our dynamic and high-performing team. You will be directly supporting the Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams through excellent administration and organisation skills, attention to detail, verbal and written communication skills and be part of the team thinking creatively to achieve our strategy goals. In doing so you’ll enable War Child to support more of the world’s most vulnerable children.
The ideal candidate will be someone eager to learn about fundraising with a keen interest in growing their skills and experience and the enthusiasm to work with supporters to bring about positive change to children’s lives.
The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere, as required.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Your role
This role provides administrative and coordination support across War Child's Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams. Working with colleagues in these functions, you will help maximise our capacity to maintain and grow relationships with high value and major donors, trusts, foundations and institutional funders.
You will provide high-quality administrative support across a range of projects, campaigns and fundraising activities, enabling managers to effectively steward their portfolios and build strong donor relationships. As part of an ambitious and collaborative team, you'll play an important role in helping secure vital funding to support children affected by war.
Your responsibilities
Administration:
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Support the team on general administrative tasks including (but not limited to) raising purchase orders, donation processing, income reconciliation, event liaison, venue & catering support, arranging travel and booking internal and external meetings.
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Take minutes in key meetings and share action points with wider teams.
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Monitor the team info email inbox and direct queries to the relevant team.
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Ensure that all of team documents, reports and event documents are correctly filed on the War Child internal system for easy reference for the Fundraising Team.
Research:
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Lead on the research of new prospects to prepare fundraisers ahead of donor meetings or donors attending events (including creating event biographies).
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Conduct due diligence and ethical screening of prospective donors, partners and funding opportunities in line with War Child’s due diligence policy, identifying and assessing reputational, ethical and legal risks.
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Provide administrative and coordination support to the Philanthropy team to help deliver donor stewardship, cultivation and solicitation activities that contribute to achieving income targets, including supporting lapsed donor re-engagement.
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Lead on the research of existing donors, foundation’s trustees and institutional donor staff to understand their networks and to maximise their potential across the Fundraising teams.
Communications and Events:
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Support the team to ensure communications with donors and partners are categorised, updated and stored accurately on War Child’s database, Salesforce and use Dot Digital/Salesforce to send automated comms.
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Support on the creation of donor communications which includes (but is not limited to) creating event programmes, event proposal documents, event invitations and donor impact reports/proposals.
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Support the Philanthropy team in particular on event planning and event delivery including supporting the admin tasks for War Child’s flagship gala, The Wassail, held in December.
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Represent War Child with commitment and enthusiasm to build new relationships and contacts for War Child, supporting colleagues to ensure that new prospects are followed up and their interest capitalised on.
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Develop strong relationships and maintain excellent communication channels with other teams and departments across War Child.
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Actively participate in regular department and team meetings, contributing to strategy discussion and decisions that will be beneficial to the development of fundraising activities.
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Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Integrity & Safeguarding Policies.
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We are committed to building an inclusive and equitable workplace. All staff are expected to actively contribute to this by embedding principles of diversity, equity, inclusion, and belonging into their day-to-day work, decision-making, and interactions with colleagues, partners, and supporters.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.
You are:
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Someone with a keen interest in relationship-based fundraising.
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An interest in (or ideally some experience of) supporting public/private events from creation, through planning and to event delivery.
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Take a proactive approach to communication by seeking clarification when needed, escalating risks or challenges promptly, and keeping managers informed where priorities conflict or support is required.
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Able to undertake detail-oriented administrative tasks efficiently and to a high-quality standard.
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Familiar with managing your workload to meet deadlines, manage priorities and hit targets.
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Able to demonstrate strong written and verbal communication skills.
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Able to design clear, engaging and professional presentations, proposals, reports (preferably on Canva).
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Ability to undertake basic analysis of data for research and screening purposes.
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Highly adept at using and managing Outlook calendars and inboxes, including those that are not your own.
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A competent user of Microsoft Office applications, including Excel and PowerPoint.
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A true team player, able to maintain effective and collaborative working partnerships with internal and external stakeholders.
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Able to get up to speed with fundraising regulation and GDPR, and its implications for fundraising policy and practice.
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Able to use or effectively get up to speed with SharePoint and Salesforce quickly.
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Naturally discreet and highly trustworthy.
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Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided).
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK is looking for a Media and PR Assistant to join our Media and PR Team. This newly created role is an exciting opportunity to develop a career in PR, supporting the charity’s press office while helping to raise awareness of our services, clinical expertise and impact through the media.
No two days are the same in this fast-paced, reactive role. You'll support the day-to-day running of the press office, while taking ownership of key administrative processes and helping to coordinate storyteller, influencer and ambassador activity. You will support reactive and proactive media activity, monitor the news and media landscape, coordinate interviews, draft and proofread media materials, and produce media coverage reports. You'll have the opportunity to build your PR skills by supporting with pitching stories to journalists, developing media contacts, and contributing ideas to improve the way the team works.
You will have a keen interest in PR and communications, with some relevant experience of working within a communications or marketing environment and an understanding of national media, social media platforms and news consumption habits and trends. You are highly organised, detail-oriented and an excellent proof reader, with the confidence to spot errors and maintain high-quality work under tight deadlines. Agile and adaptable, you enjoy working in a fast-paced environment, can prioritise competing demands, and are keen to learn, develop and contribute new ideas.
Join Dementia UK and be part of a supportive team where you'll gain hands-on PR experience, develop your skills, and help share the stories that make a real difference to families affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation.
This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The main purpose of this role is to deliver excellent customer service to our supporters through written and verbal communication, and ensure efficient administration of donations and maintaining accurate data on our CRM system.
The role of Supporter Relations Assistant would suit someone energetic, organised and confident at communicating. As the first point of contact for our supporters, you will be able to build a rapport with supporters over the telephone, have good written communication skills and be a quick learner. You will also have experience of using a CRM or database, which will be vital when processing donations and recording communications with supporters. The role is varied and fast paced and requires efficiency and accuracy, as well as teamwork.
There are some tasks within this role which must be completed in the office, and therefore you will be required to work within a hybrid team where your week will be split working from home and the office.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and highly organised HR & Executive Support Assistant to support a high quality people function at IHP. This part-time role combines HR administration with wider organisational and executive support, offering a varied and rewarding opportunity within a small charity that is making a significant impact around the world.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the role
The HR team is responsible for a broad range of functions supporting our 24-strong staff team and trustees. The HR & Executive Support Assistant will play a key role in delivering effective HR administration while also providing wider administrative support to help ensure the smooth running of the organisation.
Working closely with the Director of Finance & Resources, our outsourced HR Consultant and the Finance & Administration Officer, the postholder will support the employee lifecycle, maintain HR systems and records, coordinate training and wellbeing activities, and help ensure HR processes are delivered accurately and efficiently.
Alongside the core HR responsibilities, the role will provide support across a range of central organisational activities, including supporting with office administration, governance, trustee administration, staff meetings and events, maintaining internal systems and records, and assisting with cross-organisational projects led by the Senior Leadership Team.
This is an excellent opportunity for someone who enjoys variety, has strong organisational skills and wants to develop their HR career while gaining experience across the wider functions of a small, collaborative charity.
We're looking for someone who can:
- Support all areas of HR administration and people processes under the direction of the outsourced HR Consultant and Director of Finance & Resources.
- Ensure HR records, systems and processes are maintained accurately, efficiently and confidentially.
- Coordinate staff training, maintain accurate training records and support employee wellbeing initiatives.
- Contribute to a positive staff experience by supporting managers and colleagues throughout the employee lifecycle.
- Provide high-quality administrative support across the organisation, including governance activities, trustee administration, office management and organisational projects.
- Work collaboratively with colleagues to help ensure the smooth and effective running of IHP's central support function.
Essential skills and experience
- Experience working in an HR administration role, or in an administrative role with significant HR responsibilities.
- Experience supporting recruitment, onboarding or other employee lifecycle activities.
- Experience maintaining accurate records, databases and administrative systems.
- Excellent administration and organisational skills with a high level of accuracy and attention to detail.
- Experience handling confidential information with professionalism and discretion.
Personal attributes:
- Empathetic, approachable, and discreet
- Strong communicator with the ability to build positive working relationships across the organisation
- Solutions-focused with a hands on, flexible approach
- A commitment to staff wellbeing, development and good HR practice
- Excellent judgement
- Committed to IHP's Christian Ethos and values
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
Why Join Us?
- Be part of a meaningful mission with a strong values driven organisation
- 25 days annual leave plus bank holidays (pro-rate for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start your fundraising career with a leading national anti-prejudice charity and help build the relationships that make our work possible.
Gain hands-on experience across trusts, donors, events and fundraising operations while developing valuable skills in a supportive, mission-driven team.
The Anne Frank Trust UK empowers young people to challenge all forms of prejudice through education and dialogue. We are looking for a motivated, organised and enthusiastic Fundraising Assistant to join our Development Team and play a key role in supporting the fundraising activity that enables our work to reach thousands of young people each year.
This is an ideal opportunity for someone looking to take their first step into fundraising or the charity sector. You do not need extensive fundraising experience. We are looking for someone with strong organisational skills, excellent attention to detail and a genuine commitment to our mission. In return, you will receive hands-on training, mentoring from experienced colleagues and opportunities to develop your skills and take on increasing responsibility.
As Fundraising Assistant, you will support all aspects of fundraising and donor engagement. From processing donations and managing supporter records to helping deliver events, steward donors and support trust and foundation fundraising, you will gain broad experience across multiple fundraising disciplines. As your confidence develops, you will have the opportunity to contribute to funding applications and manage smaller grant requests independently.
You will work closely with colleagues across the organisation, supporting donor visits, fundraising events and school engagement opportunities, while helping to ensure our supporters receive an outstanding experience at every stage of their journey with the Trust.
We are looking for someone who is curious, proactive and eager to learn. If you enjoy building relationships, are comfortable balancing multiple priorities and want to be part of an organisation committed to equality, diversity and youth empowerment, we would love to hear from you.
This role offers a unique opportunity to develop a strong foundation in fundraising while making a meaningful contribution to an organisation that helps empower young people create across the UK to recognise and challenge all forms of prejudice.
SALARY: £28,860 (Includes London Weighting)
CONTRACT: Permanent
HOURS: Full time (37.5 hours per week)
Usually Mon-Fri 9am to 5.30pm.
4 days out of 5 (Monday to Thursday) in the office in London.
Occasional work required outside usual time for events with Time Off In Lieu provided.
Office Based – with a day to work from home and occasional UK-wide travel and overnight stays.
BENEFITS: The postholder will be entitled to the Trust’s standard benefits, pro-rated where applicable, and subject to scheme rules and eligibility. These include: 28 days’ annual leave plus statutory holidays in England and Wales and any additional discretionary closure days in December; contributory pension (10% total: 5% employee/ 5% employer) with option to increase to 17% (7% employee, 10% employer) post-probation; cycle to work scheme; Employee Assistance Programme
Tasks and Responsibilities
· Maintain and update the fundraising database, ensuring supporter records are accurate, complete and up to date.
· Process donations and prepare acknowledgement letters, emails and receipts in line with donor stewardship standards.
· Manage Gift Aid administration, including data checks, record maintenance and submission processes.
· Provide administrative support to Fundraising Officers, including diary management, meeting scheduling and preparation of briefing materials.
· Support the planning and delivery of fundraising events, donor visits and receptions.
· Coordinate donor and community representative visits to schools in collaboration with the Education Team.
· Assist with the preparation of fundraising reports, presentations and internal documentation.
· Support general department administration to ensure the smooth running of the fundraising function.
· Conduct basic prospect research to identify potential funding opportunities.
· Prepare supporting documents, budgets and attachments for grant applications.
· Maintain accurate records of application deadlines, reporting requirements, funding decisions and income forecasts.
· Assist with drafting sections of funding applications and reports.
· Support the management of smaller grant applications and reports, with the opportunity to lead applications of up to approximately £5,000 as experience develops.
· Monitor grant reporting deadlines and ensure officers are supported to meet all requirements.
· Prepare thank-you letters, impact updates and other donor communications.
· Support the administration and delivery of the organisation’s Patrons Programme.
· Assist with donor stewardship activities and ensure timely follow-up actions are completed.
· Support the tracking and management of donor journeys in collaboration with the Communications team.
· Maintain accurate records of donor interactions and stewardship activity on the fundraising database.
· Help ensure donors receive a positive and consistent experience across all engagement touchpoints.
Person Specification:
ESSENTIAL CRITERIA
· An interest in fundraising, philanthropy or the wider charity sector.
· Excellent organisational skills and strong attention to detail.
· Strong written and verbal communication skills.
· Good administrative skills and confidence working with databases, spreadsheets and digital systems.
· Ability to manage multiple priorities and deadlines effectively.
· A proactive, reliable and positive approach to work.
· Willingness to learn, accept feedback and develop professionally.
· Ability to work collaboratively as part of a team.
DESIRABLE CRITERIA
· An understanding of and interest in fundraising, donor stewardship or supporter engagement.
· Experience using a CRM, fundraising database or supporter management system.
· Experience supporting events or coordinating projects.
SKILLS AND ABILITIES
· Excellent organisational skills, to manage a varied workload.
· Excellent interpersonal skills with the ability to develop relationships with relevant stakeholders.
· Ability to use initiative, problem solve and be a team player.
· Strong literacy, numeracy and IT skills.
· Excellent presentation skills.
VALUES AND PERSONAL QUALITIES
· Enthusiasm for Anne Frank, the Trust’s work including our commitment to youth empowerment.
· A deeply held belief in equality and diversity with a willingness to learn.
·A commitment to helping young people recognise and challenge all forms of prejudice.
· Willingness to travel regionally and across the UK and work evenings and weekends when required.
QUALIFICATIONS
· Educated to at least degree level or equivalent, ideally with a relevant professional qualification.
OTHER REQUIREMENTS
· Enhanced DBS check on appointment
The application process is submitting your CV and a supporting statement outlining why you want to work for the Anne Frank Trust UK (no more than 1,000 words).
Please upload your CV and Cover Letter via the Charity Job portal.
The closing date is 28th August but we reserve the right to close the posting early if enough suitable candidates are found.
First stage interviews will take place in person in our London office on Monday 14th or Wednesday 16th September with a second stage in person interview to follow.
Learning from Anne Frank and the Holocaust, we empower young people aged 9 to 15 to challenge all forms of prejudice.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.
Please read the attached Job Description & Person Specification plus the Clinical Context and Model document, attached to this add.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Oriau: Rhan amser: 15awr yr wythnos dros gyfnod o 4 i 5 o ddiwrnodau | Cyfnod penodol: Blwyddyn o’r dyddiad penodi
Gradd B: £25,178 – £27,241 (pro-rata)
Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst
Rydym yn chwilio am Gynorthwyydd Gweinyddol brwdfrydig ac effeithlon i ymuno â’n sefydliad croesawgar sy’n prysur dyfu. Dyma gyfle cyffrous i gefnogi’r gwaith o gyflwyno ystod eang o weithgareddau ar draws sefyllfa academaidd, gyhoeddus a gwleidyddol Cymru. Mae’r swydd hefyd yn cynnwys cefnogi cyfarfodydd, gwaith cyfathrebu, a meysydd eraill yn CDdC wrth iddynt ddatblygu. O’r herwydd, mae’n cynnig profiad cyflawn, gwerth chweil, naill ai i weithiwr gweinyddol profiadol neu i rywun sydd awydd datblygu ei yrfa.
Mae hon yn swydd hyblyg, ran amser am gyfnod penodol o flwyddyn i ddechrau a bydd yn rhoi cymorth hanfodol i’n tîm bach a chyfeillgar i’n galluogi i gyflawni ein strategaeth pum mlynedd uchelgeisiol er budd Cymru. Rydym yn chwilio am rywun hyblyg, cefnogol a threfnus. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.
Mae CDdC yn sefydliad dwyieithog sy’n cefnogi’r rhai sy’n siarad Cymraeg yn rheolaidd, yn ogystal â phobl sy’n dysgu’r Gymraeg ar hyn o bryd, waeth pa lefel. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.
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Hours: 15hrs per week to be worked over 4-5 days | Fixed term: 1 year from appointment
Salary: Grade B: £25,178 – £27,241 (pro-rata)
Application deadline: midnight on Sunday 23 August
We are seeking a motivated and efficient Administrative Assistant to join our growing and welcoming organisation. This is an exciting opportunity to support the delivery of a wide range of activity across Wales’ political, public and academic life. The role also includes support for meetings, communications, and other areas within LSW as they develop. As such, it offers a great all-round experience, whether for an experienced administrator or someone looking to develop their career.
This flexible, part-time role is fixed term for one year in the first instance and will provide essential support to our small and friendly team – enabling us to deliver our ambitious five-year strategy to benefit Wales.We are looking for someone who is adaptable, supportive and organised. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.
LSW is a bilingual organisation that supports active Welsh speakers and learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable, and a willingness to learn is essential.
The client requests no contact from agencies or media sales.
Harris Hill is looking for an Events Assistant for 12 weeks, working 3-4 days in the office and 1-2 days at home, for a London based charity.
About the Role:
You will support the end-to-end coordination of events, ensuring logistics, administration, and on-the-day operations run efficiently. Working closely with the events team, you’ll help manage vendors, prepare documentation, and provide hands-on support during live events to maintain high standards and timely delivery.
Key Responsibilities:
* Assist with planning and scheduling event activities, timelines, and logistics.
* Coordinate with vendors and suppliers to confirm bookings, deliveries, and service requirements.
* Prepare and maintain event documentation, including run sheets, contact lists, and checklists.
* Support event registration processes, guest lists, and attendee communications.
* Handle general administrative tasks such as filing, data entry, and updating event records.
* Provide on-the-day event support, including set-up, signage, registration desks, and guest assistance.
* Liaise with venue staff to ensure room layouts, equipment, and catering are delivered as agreed.
* Help with post-event wrap-up, including collating feedback, photos, and basic reporting.
Key Requirements:
* Proven experience supporting events, with exposure to planning and coordination activities.
* Strong organisational skills with the ability to manage multiple tasks and deadlines.
* Confident communicator, able to liaise effectively with vendors, venues, and internal stakeholders.
* Solid administrative and office skills, including accurate data entry and document management.
* Comfortable working on-site at events, including occasional early starts or late finishes.
* High attention to detail and a proactive, problem-solving approach.
Desirable Skills:
* Experience working on corporate or public events in London.
* Familiarity with basic event management tools or CRM systems.
* Experience handling guest registration and check-in processes.
* Knowledge of event health and safety considerations and procedures.
Qualifications:
* GCSEs or equivalent as a minimum, including English and Maths.
* Further education in Events Management, Hospitality, Marketing, or related field preferred.
* Any short courses or certificates in event planning or coordination would be an advantage.
If you’re an organised, hands-on events professional looking for a temporary role in London, we’d like to hear from you. Apply now to support the delivery of high-quality events and build valuable experience.
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, enjoy life and achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support.
We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to our clinical staff.
The HR Assistant will join our supportive HR team and provide efficient, proactive administrative support across a broad range of HR processes and activities within Childhood First.
Purpose
Reporting to the Head of HR, the HR Assistant will provide dependable administrative and operational support across the employee lifecycle, helping the HR team deliver an efficient, responsive and compliant service to colleagues across Childhood First.
The role will help ensure candidates and employees receive a professional and well-organised HR service, while supporting the effective operation of the wider HR function.
What you’ll bring to the role
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- Organised and systematic approach to work with excellent attention to detail.
- Ability to collaborate with colleagues across a complex multi-stakeholder environment.
- Experience of working within an office environment dealing with confidential information.
- Ability to work flexibly across a range of responsibilities whilst supporting other members of the team.
- An understanding of the importance of HR compliance, safer recruitment and the accurate handling of confidential pre-employment information.
Task
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- Support recruitment and onboarding activity, including posting vacancies, communicating with recruiting managers and candidates, completing pre-employment checks and supporting the onboarding of successful applicants.
- Coordinate and track pre-employment compliance checks, including DBS checks, right to work verification, references and other required vetting, ensuring evidence is complete, records are accurate and any issues are escalated appropriately in line with safer recruitment requirements.
- Update, maintain and audit the HR database and confidential people records, ensuring information is accurate, up to date and handled in accordance with GDPR requirements.
- Support the day-to-day administration of the HR function, including managing HR inbox enquiries, maintaining key HR dates and deadlines, and producing regular people reports.
- Liaise with external HR service providers, including payroll and pension providers, HR software suppliers and recruitment agencies, as required.
- Take minutes and actions from meetings where required and contribute to improvements in HR processes and wider HR projects.
What we’ll do for you
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- 25 days’ annual leave plus public holidays.
- Healthcare benefits and life assurance.
- Up to 6% employer pension contribution.
- Ongoing learning and professional development opportunities.
- Relocation package and recruitment referral scheme.
- The opportunity to join a committed and supportive team working to improve outcomes for children and young people.
To Apply: Please follow the link below to access our Applicant Tracking System (ATS), where you can submit your application. You will be asked to provide your CV and a cover letter outlining your suitability for the role.
Closing date: Friday 28 August 2026
Interviews: W/C 31 August. Exact date to be confirmed
Any offer of employment will be conditional upon satisfactory completion of pre-employment checks, including right to work verification, background vetting, a Disclosure and Barring Service (DBS) check (which may include overseas checks), verification of qualifications, receipt of satisfactory professional references, and medical clearance.
The client requests no contact from agencies or media sales.
Croydon Almshouses | Croydon (hybrid – up to 60% WFH)
Permanent |£29,100 per annum, pro rated | 20-25 hours per week, spread across the week
About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting a proactive and organised Administrator, who is a values-led team player, who demonstrates exceptional attention to detail and strong communication skills to support CA’s staff team to deliver on its ambitious objectives.
Essential criteria:
· Proven experience in a general administrative or office support role
· Experience managing multiple tasks, prioritising workloads and meeting competing deadlines
· Experience maintaining accurate records and handling confidential or sensitive information appropriately
· Experience communicating verbally and in writing effectively with a range of internal and external stakeholders
Interested?
If you are an experienced Administrator wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.
Apply now to become Croydon Almshouses’ next Administrator and help create thriving communities where people can live with dignity and independence.
Alongside this Administrator role, we are also recruiting for two other part-time roles: a Finance Assistant and an EA to the CEO. If you are interested in being considered for more than one role, please clearly state in your application which role(s) and hours you are applying for. Applicants shortlisted for more than one role will be interviewed for those roles on the same day.
Closing date: Tuesday 1st September, 9am
Interview date: Tuesday 8th September, in person
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To provide support to the small Finance and Administration team at Heart Research UK.
The role is office based and for 22.5 hours per week, with working pattern to be agreed but must include Friday morning.
Key Tasks and Responsibilities
· Assist the team in maintaining accounting records for both the Charity and the Trading Company
· Purchase Invoices – obtain relevant authorisation, code and process invoices onto Xero, produce and send remittance slips
· Process staff expenses onto Xero
· Create and upload payments on bank account
· Process all credit card transactions onto Xero
· Process expenses
· Arrange set up of new standing orders, direct debits and other regular payments
· Input any other income or expenditure onto bank as required
· To assist in uploading regular donations to Beacon
· Create sales invoices as required and maintain sales ledger
· Credit control – periodic review outstanding balances and chase overdue amounts
· Undertake general administration tasks including call handling, sending out mail and issuing temporary parking passes.
· Cover reception area in the absence of receptionist
· Undertake any other appropriate duties as requested
Person Specification
HRUK is an equal opportunities employer committed to providing equal opportunities for all.
You will be proactive, resourceful and a great team player.
You will be an excellent communicator to a variety of audiences.
You will have a genuine interest in the charity sector and a shared commitment to HRUK’s culture and values.
Please submit a CV and cover letter outlining how you meet the person specification.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Office & Administration Assistant – Key Responsibilities
Office management and administration
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Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
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Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
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Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
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Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
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Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
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Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
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Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
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Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
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Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
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Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
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Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
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Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
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Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
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Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
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Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
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Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
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Complete IT trouble shooting on behalf of staff and volunteers, with external support.
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Order IT equipment as needed with external support.
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Complete basic set – up tasks on staff and volunteer devices with external support.
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Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
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Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
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Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
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Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
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Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
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Support the recruitment and induction of Trustees as required by the Nominations Working Group.
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Support the People Manager with the onboarding and off-boarding of staff.
General
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Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
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Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
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Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
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Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
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Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
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create a safe, friendly and respectful working environment
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encourage transparent communication so everyone knows what is expected of themselves and the organisation
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ensure everyone feels valued and celebrates individual strengths
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promote diversity, equity and fairness in everything we do
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encourage collaboration and working together.
Person Specification
Essential
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Experience working in a busy office or administrative role.
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Excellent organisational skills and attention to detail.
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Strong IT skills, including Microsoft 365.
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Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
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Experience coordinating meetings and maintaining administrative systems.
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Excellent communication and customer service skills.
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Ability to manage multiple priorities and work independently.
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Understanding of confidentiality and GDPR.
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Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
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Experience supporting charity governance or trustee meetings.
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Experience coordinating health and safety administration.
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Experience supervising volunteers.
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Knowledge of facilities management.
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Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
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28 days annual leave plus bank holidays (pro rata for part time roles)
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5% employer pension
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Flexible working options, including hybrid and part-time arrangements
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Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
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Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
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Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
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Strategic input - Opportunities to input into Groundswell’s strategic direction
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Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
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How you meet each of the areas outlined in the person specification above
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Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
People Assistant
Location: London, UK (Hybrid)
Contract: Fixed-term – 12 months
Hours: 22.5 hours per week
Salary: £29,512 gross per annum FTE / £17,707 pro rata R
Reporting to: Head of People (with oversight from the People Coordinator)
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. Our people are central to our mission, and we are committed to ensuring our systems, processes and staff experience support a high‑performing, values‑led and inclusive working environment. We are now seeking a People Assistant to provide high‑quality administrative, systems and coordination support across our People function.
About the role
The People Assistant will play a key role in maintaining accurate HR data, systems and records, supporting smooth and consistent employee lifecycle processes, and acting as a first point of contact for routine People queries. Working closely with the People Coordinator, you will support recruitment, onboarding, induction, contract changes, payroll updates, staff communications and wider People Team priorities. This is a varied role that suits someone organised, proactive and committed to strengthening employee experience across a global organisation.
Key responsibilities
People systems, data and records
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Lead day‑to‑day administration of People systems (including Cascade), ensuring accurate and timely updates.
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Maintain HR trackers, staff files, recruitment records, onboarding checklists, leave records and contract change documentation.
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Support preparation of routine people data, monthly updates and reports.
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Monitor data quality and follow up on missing information.
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Provide first‑line support on HR systems queries.
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Contribute to process improvements that strengthen accuracy, efficiency and compliance.
Support to the People Coordinator and employee lifecycle
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Provide coordination support across recruitment, onboarding, induction, probation, contract changes, leave processes and exits.
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Prepare adverts, schedule interviews, communicate with candidates and support reference checks.
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Draft HR letters, templates and documents for review.
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Support induction arrangements, systems access and onboarding documentation.
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Track probation, contract end dates, leave and exit actions.
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Assist with staff engagement, wellbeing and employee experience administration.
Processes, policies and internal platforms
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Support maintenance of People processes, templates and guidance.
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Keep People content on SharePoint and internal platforms accurate and up to date.
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Assist with policy updates and document management.
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Support audit recommendations, compliance checks and process improvement actions.
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Provide content for routine People communications and updates.
Payroll, compliance and administration
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Support accurate and timely payroll changes in collaboration with Finance.
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Assist with preparation and checking of employee change information and final pay inputs.
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Maintain confidentiality and ensure compliance with data protection and employment requirements.
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Track routine HR deadlines, training records and contract administration.
Team coordination and wider support
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Provide flexible administrative support to the People Team.
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Build effective working relationships across global teams.
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Support meetings, workshops and training sessions.
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Contribute to People projects and organisational priorities.
About you
You will bring:
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At least 2 years’ experience in HR, People administration or coordination.
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Strong systems and data management skills with excellent attention to detail.
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Experience supporting recruitment, onboarding and employee lifecycle processes.
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Good understanding of HR administration, confidentiality and data protection.
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Strong organisational, communication and coordination skills.
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A proactive, solution‑focused approach and willingness to improve processes.
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Ability to work collaboratively across teams and cultures.
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Commitment to Saferworld’s values, safeguarding principles and inclusive working culture.
How to apply
Apply through our vacancy portal on the Saferworld Jobs website. Please upload your CV and a covering letter addressing the person specification and explaining how your experience matches the requirements of the role.
Closing date: 20 August 2026
The client requests no contact from agencies or media sales.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties. As a part of your role, you may be asked to attend offices around Hampshire & Isle of Wight to support the team with associated expenses paid.
Key Responsibilities:
- Upload referrals to our computerised case management system, in accordance with our standards.
- Manage incoming and outgoing mail, telephone and general queries for the service
- Collate and supply information and correspondence to internal and external contacts
- Liaise with referring agencies to improve referral information and support referral pathways.
- Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.
About You:
Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.
You will need:
- Effective verbal and written communication and numerical skills.
- Experience working in an adminstrative setting role
- Experience of providing administrative support to a team
- Understanding and knowledge of the requirements relating to confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Strong record keeping skills with a focus on quality and accuracy.
- Driving Licence
Please note that due to vetting requirements you will need to have lived in the UK for three years prior.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.



