Communications administration assistant jobs

We have an exciting opportunity for an Access and Support Assistant to join our Services team, based in London. 
 

As Access and Support Assistant, you will play a key frontline role supporting musicians who are seeking access to Help Musicians services and support. You will act as one of the first points of contact for musicians, providing timely, professional and empathetic support across phone and email enquiries. 

The role focuses on coordinating communications and administrative processes across a range of support services, including eligibility and application checks, triaging wellbeing applications, grant and support coordination, and maintaining accurate records on internal systems. 

You will work collaboratively across teams to help ensure musicians receive the right support at the right time, while contributing to a high-quality and responsive service experience. The role also provides project coordination and administrative support across Music Minds Matter initiatives and activities. 

About you
You will bring experience of providing excellent customer service and administrative support within a busy and fast-paced environment. You are highly organised, able to manage competing priorities, and confident maintaining accurate records and documentation. 

You will have strong verbal and written communication skills, with the ability to adapt your approach for different audiences and situations. You are comfortable handling sensitive and confidential information professionally and empathetically. 

You will also be confident using a range of IT systems and databases, able to follow processes accurately, and motivated to work collaboratively as part of a supportive team. 

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you. 

About Us  

At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose. 

Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us. 

Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here. 

Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love. 

How do I apply?

For full details of the role and how to apply please click ‘Apply' and visit our website. You will need to download our application forms and submit these to us by the deadline below. 

You’ll carry out key administrative tasks, growing the support and development function of the Charity. This is an exciting opportunity to help Cambridge City Foodbank realise its vision of ending the need for foodbanks, through an ambitious strategy operating through networks of affordable food clubs, foodbank welcome centres, holistic support projects, and campaigning to change current systems which contribute to food insecurity.

Your tasks will include stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. You will assist the securing of income from grant giving trusts and foundations, and will undertake key executive assistant duties on behalf of the Development Director and CEO.

Main Duties:

● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems;

● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.

● Together with the Development Director and CEO, secure income from, and maintain relations with grant giving trusts and foundations.

● Together with the Development Director and CEO, develop a team of volunteers who can support the work of the Charity’s development function.

● Support the Development Director and CEO, in their communication with supporters and corporate partners, to build good relations, gain and maintain corporate partner support.

● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.

● Other administrative activities may be requested from time to time by the CEO and Development Director, consistent with the needs of the Charity and role of Executive Assistant.

Personal Specification:

Technical skills and minimum knowledge:

● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!

● Competent in the use of Zoom/Teams and MS Office software. Training will be provided to upskill in the use of Canva, Mailchimp, donor databases and social media (such as LinkedIn and Instagram).

● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.

NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.

Behaviours and competencies:

● Friendly, trustworthy and able to maintain confidentiality.

● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.

Our Vision, Ethos & Values:

Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.

Fundraising Assistant
West Dean, West Sussex | 21 hours per week | Permanent

Are you an organised and proactive administrator looking for a rewarding role where your work helps support arts, heritage, education, and creativity?

West Dean is seeking a Fundraising Assistant to join our friendly and collaborative fundraising team at our stunning Sussex campus in the South Downs National Park. This is an exciting opportunity to play a key role in supporting donor engagement, fundraising activities, and student funding within one of the UK’s most distinctive cultural and educational organisations.

West Dean, operated by The Edward James Foundation Ltd, is internationally recognised for its work in arts, craft, design, and conservation. From our historic Sussex estate to our London-based KLC School of Design, we provide inspiring environments where creativity and heritage thrive.

About the Role

As Fundraising Assistant, you will provide essential administrative and operational support across a wide range of fundraising activities. You’ll help maintain accurate donor records, process donations, coordinate communications, support donor visits and events, and assist with reporting and prospect research.

Working closely with colleagues across fundraising, finance, marketing, and academic teams, you’ll help ensure excellent donor care while contributing to fundraising initiatives that directly support students, projects, and the future development of West Dean.

This is a varied and engaging role that would suit someone who enjoys organisation, relationship-building, and working with data and systems in a meaningful environment.

What We’re Looking For

We’re looking for someone who is:

• Highly organised with excellent attention to detail
• Confident managing multiple priorities and deadlines
• Comfortable working with databases, spreadsheets, and administrative systems
• Professional, approachable, and an excellent communicator
• Able to build positive relationships with colleagues and supporters
• Interested in developing a career within fundraising or the charity sector
• Previous administrative experience is essential, while experience working with CRM systems, events, or customer-facing environments would be advantageous.

What We Offer

Salary: £15,000 per annum (£25,000 FTE)

21 hours per week worked across a minimum of 3 days

• Generous contributory pension scheme
• Employee Assistance Programme
• Cycle to Work scheme
• Free entry to West Dean Gardens
• Free use of swimming pool, tennis courts, and library
• Staff discounts and subsidised short courses
• Subsidised bed and breakfast rates on campus
• A unique and inspiring place to work surrounded by creativity, heritage, and beautiful landscapes

If you’re looking to join an organisation where your work truly makes a difference, we’d love to hear from you.

Apply now via the West Dean Careers website.

Volunteering Assistant

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Volunteering Assistant

The Volunteering Assistant supports the Head of Volunteering in delivering the organisation’s strategy by strengthening volunteer management, engagement, and development. Working across departments, the role ensures smooth day-to-day volunteering operations, supports both volunteers and role managers, and contributes to projects that enhance the overall volunteer experience.

Key responsibilities

• Provide administrative support to the volunteering function, including managing the volunteering inbox and maintaining accurate data
• Support volunteer recruitment, onboarding, and engagement activities across programmes 
• Assist role managers and volunteers, ensuring compliance with organisational standards and processes 
• Coordinate volunteer events, communications, and recognition initiatives 
• Maintain systems and resources (e.g., intranet/SharePoint) to ensure up-to-date information 
• Monitor engagement metrics and contribute to improvements in volunteer experience 
• Contribute to wider projects, guidance, and best practice across volunteering

For more information on responsibilities and person specification, please refer to the job description attached.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory, basic or enhanced disclosure from the Disclosure and Barring Service (DBS - UK), (PVG – Scotland) or Access (NI) dependent upon the role. There is no cost to you and will be processed on your behalf.

Bringing proven experience in finance and a strong eye for detail, the Management Accounts Assistant will play a key role in supporting accurate, timely financial reporting. This Management Accounts Assistant opportunity is suited to someone who has strong Excel skills, clear communication and a proactive approach. This role contributes effectively to management accounts, reconciliations and audit support within a collaborative finance team.

Key Responsibilities

• Support the preparation of quarterly management accounts and commentary
• Assist with accounts for MND (Sales) Ltd
• Maintain the Fixed Asset register
• Balance sheet account reconciliations
• Produce sales invoices and support credit control activity
• Process weekly bank cheques from the fulfilment provider
• Assist with internal and external audits
• Support the Management Accountant with ad-hoc tasks

About You

• Studying AAT or equivalent experience in a finance setting
• Ability to work with and support non-finance stakeholders
• Intermediate Excel skills
• Strong communication and organisational skills
• Confident written and verbal communication

Desirable

• Experience using Microsoft Dynamics GP or Qlik reporting
• Experience with CRM systems such as Dynamics
• Proactive approach with the ability to prioritise workload

Hybrid working expectations: office attendance in Northampton two days per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

The Diocese of Chester is seeking to recruit a part time Safeguarding Training Administrator who will support the Diocesan Safeguarding Team in the administration of safeguarding training.

The successful candidate will be educated to a good standard and will have excellent administration skills. They will be IT literate, have a proven ability to maintain the highest levels of confidentiality and have experience of working to deadlines. They will be able to work within the ethos, aims and objectives of the Church of England.

For informal conversation, contact Lynn Everton - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email - contact details in the attached documents or via the apply/redirect to recruiter button - or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Closing date:  Wednesday 3rd June 2026

Interviews: Friday 12th June 2026

The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We are looking for a person with a personal commitment to the mission of the Trust and capacity to undertake the administrative duties for the Rights and Justice programme. They will bring experience of working in/with voluntary organisations and knowledge of issues relevant to JRCT’s Rights and Justice programme, in particular racial justice and migrant justice.

We seek a thoughtful, strongly motivated, accountable, energetic, and congenial individual with excellent organisational and communication skills. The work is highly detail-oriented and requires the ability to use initiative and anticipate outcomes, multi-task and work flexibly.

This is a varied and meaningful role in which you will provide high-quality support to the Fundraising Director, helping to manage their time, priorities and workload. Day to day this will include proactive diary and inbox management, co-ordinating travel and logistics, and ensuring the Director is well-prepared and well-briefed for meetings and engagements.

More broadly, you will be a genuine partner to the Director in co-ordinating fundraising activity across our 27 UK centres, helping shape plans, supporting key projects and ensuring colleagues and supporters feel connected, heard and well looked-after at every point. You will be a trusted presence at the heart of a team that is ambitious, collaborative and deeply committed to Maggie's mission, and excited by the opportunity to play a real part in growing the fundraising that makes our work possible.

Please note that interviews will be held in our London office on 08 June

About Us

The Luton and Leighton Area Quaker Meeting is a regional charity supporting nine local congregations across West Hertfordshire, Buckinghamshire, and Bedfordshire. We hold weekly silent worship and provide a welcoming and reflective community in Quaker practice.

Rooted in the Quaker Christian tradition, we are an inclusive faith community that welcomes a wide range of spiritual perspectives, including members who identify as agnostic, humanist, or non-theist. Our work is guided by values of equality, peace, integrity, and compassion, with a strong commitment to supporting both people and the wider community.

Job Purpose

To deliver high quality administrative support as required by the AM clerking team and clerk of LLAM Trustees for 9 vibrant meetings

Responsible to: Line Manager acting on behalf of the AM clerking Team and clerk of LLAM Trustees

Location: Home based or at various locations within the organisation

Hours: 15 hours per week 5 working days of 3 hours per day which may involve working at the weekend roughly 6 times a year. Alternative arrangements may be possible

Main Duties and Responsibilities
Minutes

• Formatting typing & distribution of minutes
• Keeping, indexing and archiving of Area Meeting minutes
• The proper storing and archiving of Minutes both paper and electronic

Membership

• Correspondence relating to Membership matters with area meeting, local meetings, Britain Yearly Meeting
• Keeping and updating of Membership records
• Issuing and receiving Membership Certificates 
• Compiling and submitting the annual Tabular Statement

Training Events including Meetings for Learning and Summer Gathering

• Printing & sourcing and distribution of any training materials
• Preparing attendance lists for trainers and reception
• Being available on the day to support the smooth running of the event

Area Meetings

• To support the distribution of papers  needed for area meetings.
• To help build and maintain good relationships / communications with all stakeholders in the AM
• Arrange and operate zoom meetings

General admin

• Answering the emails, corresponding and forwarding accordingly or taking appropriate action
• To photocopy, scan and distribute documents paper and electronic as appropriate.
• To sort and distribute internal and external documentation.
• To, ensuring Health & Safety requirements are adhered to at all times.
• To maintain a high standard of data quality 
• To maintain confidentiality at all times
• To be aware of safeguarding requirements

Personal Development

• Taking a shared responsibility for own development needs within this role.
• Setting personal development objectives annually with line manager.
• To attend mandatory training courses as indicated within AM policies and procedures and maintain personal records of training attended.

Health, Safety and Security

• Assisting in maintaining a safe working environment for self, colleagues and others.
• To provide support to colleagues during sickness, annual leave and other absence as required. 

This is a description of the main duties and responsibilities of the post and as such is not intended to be exhaustive. The job description will be reviewed annually together with the employee and amended in light of changing needs of the organisation

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit thepage.

ABOUT THIS OPPORTUNITY

We are looking for an Assistant Procurement Officer to provide dedicated administrative and operational support to the Procurement Team on a fixed-term basis, with a primary focus on the onboarding of new academies into the Trust.

You will work closely with the Head of Procurement to support procurement due diligence, data collection, and the structured integration of new academies into the Trust’s procurement arrangements, policies, frameworks and systems. The role will also provide proportionate general procurement support during the contract period.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Providing focused support to the procurement onboarding of new academies during the fixed term period, working directly with the Head of Procurement throughout each onboarding cycle.
• Assisting with procurement due diligence activity, including collecting, collating and maintaining information on:
  • existing contracts and suppliers
  • spend data and pricing arrangements
  • expiry dates, break clauses and key risks
• Supporting the review, organisation and validation of legacy procurement documentation, ensuring records are complete, accurate and suitable for audit and internal assurance purposes
• Coordinating engagement with new academies, including arranging initial onboarding meetings, site visits and follow up actions linked to procurement integration
• Supporting the structured onboarding of new academies onto Trust procurement processes, policies, frameworks and systems, ensuring documentation and guidance is clearly prepared and shared
• Maintaining onboarding trackers, action logs and document repositories, escalating risks, gaps or delays to the Head of Procurement where appropriate.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• A high level of computer literacy with practical knowledge and application of all Microsoft Office applications
• English and Maths GCSEs at Grade C or above
• A-Level / BTEC / HND or equivalent/similar with demonstrable experience of an office environment
• Basic commercial awareness
• Office administration experience
• Procurement process knowledge and application

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Context and Background

The NSPCC’s purpose is to prevent cruelty to children across the UK and Channel Islands. The Policy and Social Change (PSC) and Strategy and Transformation (S&T) Directorates exist to help shape the world around us – and what the NSPCC does – so it reflects our evidence and learning about what works to ensure babies, children and young people are safe from abuse. 

The Directorates are responsible for:

-influencing public policies, laws and social change through research, policy and campaigning; and 

-leading the development of our organisational strategy, developing innovative services and managing our knowledge and information. 

Job purpose

The Executive Assistant provides proactive, high‑quality administrative and organisational support to the Directors of Policy and Social Change and Strategy and Transformation.. The role exists to:

·Provide effective support to Directors, ensuring the Directorates work at their best.

·Deliver high-quality customer care to both internal and external stakeholders.

·Develop, manage, and review administrative and information systems to keep processes smooth and reliable.

·Work with colleagues to solve challenges and improve systems and processes. 

By enabling effective leadership and upholding NSPCC values and safeguarding standards, the postholder plays a key role in supporting the Directorates’ work to keep children safe from abuse and neglect.

Key relationships - Internal

•Reports to the Director of Policy and Social Change as well as the Director of Strategy and Transformation, works closely with their respective Senior Management Team and attends SMT meetings.

•Builds and maintains working relationships with the other Executive Assistants, administrative and support staff, and all Directorates staff to enable the provision of high-quality administrative support and information.

Key relationships - External

•Maintains and builds relationship with NSPCC stakeholders, such as professional partners of the directorates, suppliers and other service providers.

Main duties and responsibilities

•To provide administrative support to the Director of Policy and Social Change and the Director of Strategy and Transformation, including but not limited to, diary management, travel bookings, meetings support and forward planning.

•To assist with the Directors’ cost centres and financial responsibilities (including raising purchase orders, handling supplier processes and contract set up), and holder of the Directorates’ purchasing card.

•To ensure information and material about the Directorates on internal communication channels are clear and up to date (including on Directorate Teams’ channels, on The Green and the Volunteer Hub).

•To be a source of expertise and support to the Directors on recruitment and onboarding of new colleagues.

•To organise regular Senior Management Teams and Directorate-wide meetings for each Director as required – including being responsible for agendas, notes and action logs. 

•To be an accessible and approachable member of the two Directorates, proactively sharing information when necessary and developing an excellent knowledge of NSPCC processes and procedures. 

•To coordinate and support projects relevant to the Directorates’ work, including projects on child sexual abuse, child safety online, strategy reviews and NSPCC Learning Services.

•To co-organise and facilitate internal lunch and learn sessions for colleagues across the Directorates.

•To act as a trusted member of the Executive Assistants forum.

Responsibilities for all Staff within Policy and Social Change and Strategy and Transformation

There are a set of responsibilities for all staff within each directorate. 

·To comply with all relevant NSPCC safeguarding policies 

·A commitment to applying NSPCC Values and Behaviours to all aspects of work 

·To maintain an awareness of own and other’s health and safety and comply with NSPCC’s Health and Safety procedures 

·A sound understanding of and commitment to equality, diversity, and inclusion. 

·To comply with NSPCC Diversity and Equality policies and practices and work in a manner which facilitates inclusion. 

·To maintain and develop competence in the use of IT systems. 

·To manage confidential and/or sensitive information in accordance with NSPCC policies and Data Protection and GDPR regulations 

A commitment to safeguard and promote the welfare of children and young people

Person specification

1.Excellent interpersonal and communication skills to deal professionally with a range of internal and external stakeholders and colleagues.

2.Excellent written communication skills and the ability to understand, interpret and present complex information in a clear and accurate way for a range of audiences.

3.Exceptional organisational skills with the ability to balance multiple demands and prioritise, anticipate needs and forward plan accordingly.

4.Demonstrable experience of running meetings (both virtual and in person), including arranging, facilitating, minuting, organising action logs and necessary follow ups.

5.Strong problem-solving skills including the ability to think quickly under pressure to resolve unexpected issues alongside ability to research, analyse and present effective solutions to operational challenges.

6.Discretion and the ability to deal with confidential information sensitively and appropriately.

7.In depth experience of using Microsoft software packages (including Teams, Word, Outlook and Excel) 

8.​Demonstrable commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.​ 

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. 

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Our principles: 

•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. 

•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).

Background Information

PSHE (personal, social, health and economic) education is the school curriculum subject that prepares pupils for life and work.  PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.

The PSHE Association is the national body for the subject. A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training and guidance. We work nationally to raise PSHE standards for all children and raise its status on the curriculum. This includes working in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us and we are expanding our services to meet growing demand.

Role description

The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.

Please see below for a full Job Description and Person Specification

Terms of Reference

The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £28,500.

At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point. 

Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days of the week working from home.

How to apply

To apply please send a CV and covering letter using Charity Job by Monday 8th June at 9AM.

Shortlisted candidates will be invited to attend an online interview on Monday 15th June with the possibility of a second interview on Thursday 18th June in our London offices.

The cover letter is an important part of the process, and we will not consider any applications without a cover letter attached. This letter should provide an overview and personal reflections about why you meet the criteria and how your skills and experience are applicable. We therefore request that no AI tools are used in its composition.

Main Role & Responsibilities

The Programme Resource and Content Assistant supports the development, maintenance and continuous improvement of Ygam’s programme resources and content.

The role has responsibility for the coordination and delivery of the Ygam Alumni newsletter, contributes to the design and updating of programme resources, and supports the implementation of changes arising from programme reviews, evaluation and feedback. Working closely with Programme, Insight and Content colleagues, the post holder helps ensure resources remain current, high‑quality and responsive to learning and impact findings.

Who Are We Looking For?

We are looking for a highly organised, detail‑focused and proactive individual with strong written communication skills and an interest in digital education and harm prevention.

You will be comfortable working collaboratively across teams, supporting content development and programme improvement, and managing regular outputs such as newsletters and resource updates. You will bring a positive, adaptable approach, with the ability to balance creativity with accuracy and consistency.

Role Requirements

Alumni communications and engagement

• Oversee the planning, production and distribution of the Ygam Alumni newsletter, coordinating content contributions from across teams.
• Ensure Alumni communications are clear, engaging, accurate and aligned with organisational priorities.
• Support continuous improvement of alumni engagement through feedback and insight.

Programme resource and content support

• Support the design and update of programme resources and content, including digital and downloadable materials.
• Make agreed updates and improvements to resources following programme reviews, evaluation findings and feedback from delivery teams.
• Ensure resources are version‑controlled, accessible and stored appropriately.

Programme review and continuous improvement

• Support the implementation of changes arising from programme reviews, working closely with Programme and Insight colleagues.
• Help track actions, updates and improvements to ensure changes are completed accurately and on time.
• Contribute to maintaining high standards of quality, consistency and alignment across programme content.

Collaboration and quality assurance

• Work collaboratively with Programme, Content and Insight teams to ensure resources are evidence‑informed and delivery‑ready.
• Support checks for accuracy, clarity, safeguarding and inclusivity across programme materials.
• Assist with administrative tasks related to content management and programme support as needed.

Person Specification

Essential

• Strong written communication skills, with experience producing or supporting newsletters, content or programme materials.
• High attention to detail and the ability to manage updates, versions and changes accurately.
• Strong organisational skills and ability to manage multiple tasks and deadlines.
• Experience working collaboratively within a team environment.
• Confidence using digital tools and systems to support content and resource management.

Desirable

• Experience supporting programme delivery, learning or education resources.
• Familiarity with digital learning or online resource development.
• Experience working with feedback, review or evaluation processes.
• Experience using CRM or content management systems.

Toy Appeal Campaign Assistant

Service: External Engagement

Salary: £28,321 per annum, inclusive of the Inner London weighting

Location: Hybrid – Family Action Head Office, London N1 7GR

We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.

Hours: 37 hours per week (full time)

We offer flexible working arrangements - please see below for more details.

Contract: Fixed term, 24-week contract from early/mid July through to late December/early January 2027

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause. 

Main Responsibilities:

• Acting as a first point of contact for the Toy Appeal, responding in a timely and professional manner to company enquiries, as well as internal enquiries from service colleagues receiving gifts. 
• Managing data across multiple platforms/sources (including our CRM database, Salesforce, and Microsoft documents). Maintaining a live list of all gift requests from Family Action services/projects, and all gift pledges from companies, updating as matches are made and requests are filled. 
• Building positive relationships with corporate donors through written and verbal communications, including email, telephone and Teams meetings/in-person visits where appropriate. 
• Co-ordinating deliveries of gifts from corporates to local Family Action services/projects, ensuring needs and requirements of both parties are met. 
• Assisting the Corporate Partnerships Manager and Fundraising Officer with donation processing and administration. 

Benefits*

• an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
• up to 6% matched-pension contributions
• Employee assistance programme
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• Enhanced paid sick leave and paid family leave provisions
• Eye care and winter flu jabs vouchers
• Cycle to work scheme
• Investing in your professional development with ongoing quality training and career development opportunities

*Please note that some of these benefits are only applicable after 6 months of employment.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Apply via our website and click the ‘Apply’ link to fill out our digital application form

· Closing Date: Sunday 31 May 2026 at 23:00

Interviews are scheduled to take place w/c 8 June 2026, in-person at Family Action Head Office (34 Wharf Road, London, N1 7GR), with slots throughout the working day.

Please note that as part of the interview process, we’ll require you to complete a pre-task, which we share details of with the invitation to interview. 

We reserve the right to close applications once suitable applications have been received

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.