Job Title: IT Administration Assistant

Responsible to: Head of Technology

Salary: £22,429

Tenure: 2 year fixed term contract

Hours: Full time (37.5 hours per week)

Location: London

Purpose of job

To work with the party’s Technology team to ensure that we are helping to keep the organisation running smoothly and that the party’s technology assets and budgets are being well managed. You will be the in-person contact for IT issues and device management in our London office and as such must be able to be present in our London office 2-3 days per week.

Key Responsibilities

1. Manage our IT Onboarding and Leaver processes to ensure that staff have the resources they need to do their jobs and that IT is returned to the party at the end of employment.

2. Assist with the management of the IT and Technology budgets by handling the administration of the spending approval process (completing purchase orders, updating our contracts register etc)

3. Assist with administrative tasks required to keep Salesforce up to date.

4. Assist with IT administration tasks to support colleagues and enable them to do their job effectively.

5. Providing additional customer support on IT for colleagues during peak periods.

PERSON SPECIFICATION

We are looking for a motivated individual who can work independently and proactively without supervision. You must be highly organised and possess excellent communication skills.

Essential Skills and Experience

● Ability to work independently

● Excellent attention to detail and organisational skills

● Excellent communication skills

● High level of skill with Excel, including familiarity with pivot tables and complex

functions like VLOOKUP.

● Good with technology

● Sympathy with the aims and values of the Liberal Democrats.

Salary: £20,092 - £20,903 per annum

Hours: 35 per week

Location: Combined home working and flexibly across South Gloucestershire

Contract: Fixed-term until 31.07.2023

Ref: 1111

A new and exciting opportunity has arisen within the organisation to deliver case management interventions across South Gloucestershire, as part of the Drive Project.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

You will look forward to a challenging and rewarding work environment, in which finding a balance between team working and utilising initiative is important. The ability to foster positive working relationships is essential. You will be pedantic about attention to detail, be motivated and able to organise workloads, demonstrate a professional telephone manner and be able to liaise effectively with other teams and agencies.

The main purpose of the position is to facilitate the smooth running of the Domestic Abuse Perpetrator Panel by arranging the meetings and gathering and disseminating information shared by multi agency partner representatives.

Above all, you’ll be interested in becoming part of a diverse and energetic environment and welcome the opportunity to tackle challenges, look for solutions and ultimately work in a sector that impacts on people’s lives.

This is an initial fixed-term contract until July 2023.

Police vetting will be undertaken with the successful candidate.

For more information, please click on the apply button.

Closing date:  7th January 2022, with interviews wc 10th January 2022. Interviews will consist of an in-tray exercise and a formal interview panel which includes key Drive stakeholders.

Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit. We are seeking a first-class individual to join our talented and ambitious team to help deliver a multi-million-pound programme of investment in the children’s hospital.

Are you looking for an entry level role within a busy marketing and communications team? Do you have excellent copywriting, organisational and administration skills and are eager to learn more?

This new and exciting role is a fantastic opportunity for an aspiring and multi-talented individual looking to develop a career in marketing and communications, to join the team. You will have previous experience in marketing and communications, whether in paid work, as a volunteer, or as an intern.

As Marketing and Communications Assistant, you will act as a key point of contact with The Grand Appeal’s supporter base, playing a vital role in contributing to the charity’s brand awareness and fundraising impact.

Providing comprehensive support for the Marketing and Communications Team across the six brands operated by The Grand Appeal, you will write engaging content for a variety of platforms, adapting tone and style for each.

You will be a highly motivated team player with excellent oral and written communication skills. Attention to detail as well as being highly organised with a passion for all things marketing is essential. Enthusiasm, initiative and energy are key attributes of The Grand Appeal's team members.

In addition to a competitive salary, we offer employees a comprehensive benefits package including a pension scheme, medical benefits, and generous annual leave. Grand Appeal HQ is located opposite the Bristol Children's Hospital, close to the beautiful Bristol Harbourside and the range of shops in Cabot Circus.

The Grand Appeal offers a dynamic, supportive and rewarding workplace for over 40 staff. The bedrock of our organisation is its strong team culture in which all staff play an important part. If this sounds like the right workplace culture for you, you have the required skills and experience, and you are looking for a new challenge, get in touch.

Work for The Grand Appeal and you'll do more than just a job. The work we do really makes a difference to sick children, their families and the staff who care for them 24 hours a day, seven days a week. Together, we help save lives.

Key tasks and responsibilities

• Writing engaging, digital content for our eight social media channels and website (this could be for our retail audience, to promote an event or celebrate an incredible fundraiser or patient)
• Write and prepare ad-hoc newsletters to our supporters and retail audiences using Mailchimp, our email software
• Provide support to our events team, producing fresh ideas and copy for printed marketing materials (from leaflets to roadside banners)
• Day-to-day monitoring of our social media channels, providing regular interactions on behalf of the organisation
• Be the first point of contact for changes/additions to our website content, using WordPress and Shopify
• Complete general administration tasks for the communications and marketing team
• Monitor charity activity, reporting back any events or trends
• Attend and assist at fundraising events, and any photography or videography projects for marketing purposes
• Keep up-to-date with the latest digital developments, with a responsibility to keep your digital knowhow as current and relevant where possible
• Keep abreast of trends in social media and track awareness days and key events applicable to the charity, Bristol Children’s Hospital and Neonatal Intensive Care Unit at St Michaels Hospital.
• Any other role commensurate with the operation of the charity as required

To apply visit our website to download and complete the application form and send together with a copy of your CV.

Just a Drop is an international development charity working to bring safe water, hygiene and sanitation to communities, transforming lives. Our safe water projects have benefitted over 1.8 million people across 32 countries since we began in 1998.

We’re looking for a confident, positive self-starter motivated to take the initiative across a varied and interesting workload. Working in the small, highly committed and professional Fundraising and Communications team, the role will carry out a variety of tasks and through necessity liaise closely with the Projects team – it will be necessary to attend Projects team meetings.

The role is offered on a temporary contract basis. It is envisaged this will be an important and valued role within the organisation, with the opportunity to make a huge impact on the charity’s development. The coming year is a challenging but exciting time for the organisation, as we continue to build a sustainable future in the context of coronavirus.

This is a great opportunity for those looking to start their career in the charity sector, at a positive, professional and passionate organisation making a real difference to people’s lives.

Job Description

• Work with the communications team to create a portfolio of films for use across communications
• With the communications team, provide content for social media and other digital spaces such as our newsletter and the website, for example infographics
• Create impact reports, covering the impact of our work for social media and partners e.g. showing the full impact of our work in Kenya
• Project reports for funders – collate formal reports for project supporters from local partner updates and look to develop this function
• With the communications team, prepare Just a Drop's quarterly Highlights, researching the highest quality images from our projects
• Support our image bank, to ensure it has the best available images for communications purposes
• Provide support to update our project statistics and statistics relevant to our work, for example, updating our website

• Make updates to the website, e.g. ensure partner pages are all fully up to date and provide relevant tags for images

• Awards – help us research opportunities to enter Awards, thus building our profile
• Research potential Charity of the Year opportunities for Just a Drop to apply for
• Respond to requests received through the website
• Any other duty considered appropriate to the role

Person specification

Skills and abilities:

• Excellent writing skills
• Excellent verbal communication skills
• Ability to liaise with a wide variety of stakeholders, with excellent interpersonal skills
• Ideally, experience of film editing
• Ideally, some experience of using Canva

Personal attributes:

• An ability to use initiative, a self-starter, with a can do attitude and the ability to work independently and as part of a team
• Strong organisational and workload management skills
• Positive and friendly outlook
• Confident
• Motivated
• Flexible attitude to working on a variety of projects and different areas

The role is based in our offices in Richmond, Greater London, with some home working at present.

To apply, please send your CV and a covering letter of no more than 2 pages, thank you.

Are you looking to progress to the next stage of your career in marketing communications in an exciting and challenging role? If so, we want to hear from you!

We have a fantastic opportunity available for a Marketing and Communications Assistant who is driven, enthusiastic, has a creative flair and wants to contribute to making a real difference to autistic children and young people.  

At Ambitious about Autism we stand with autistic children and young people, champion their rights and create opportunities. With a new strategy, an innovative approach, and exciting plans ahead, this is a great time to join team Ambitious.

Autistic children and young people are at the heart of everything we do. Through TreeHouse School, The Rise School and Ambitious College we provide specialist education and support. We also have a trusted track record in providing a range of services from employment and training, to youth participation programmes and online resources to raise awareness of autism.

As Marketing and Communications Assistant, you will help us promote everything we do, and no two days will be the same. Working with colleagues across the organisation, you will support and coordinate our marketing campaigns, produce copy and content and update our websites, in addition to monitoring our organisational social media accounts. You will also help produce and distribute marketing material (online and offline), plan events and provide administrative support.

What you will bring to the team

Social media savvy and digitally confident, you will embrace our digital-first approach to content creation and communications. You are a strong communicator, producing content that's accessible and has an impact. You will also be a confident communicator able to work effectively with external stakeholders and colleagues across the organisation.

Well organised, you're used to working on multiple marketing projects. You pride yourself on your attention to detail and enjoy working as part of a busy yet friendly marketing and communications team.

What's in it for you?

Did we mention we're a friendly marketing and communications team? Although we have a busy workload, we make time to check in on each other regularly. You will benefit from the support of a management team who are keen to offer new opportunities, training and mentoring.

In terms of employee benefits, we offer a generous 27 days annual leave per year, flexible working, professional development opportunities and a comprehensive wellbeing programme.

We trust and value our team members as experts in our in respective fields. You will be given autonomy on your projects and how you build relationships across the organisation. We want you to feel challenged yet rewarded at the end of a busy week.

What next?

Interviews will be held via Microsoft Teams video call and in person and the full details can be found in the recruitment pack.

If you're not already convinced, this is a fantastic opportunity for an ambitious individual who's keen to learn and wants to be part of a forward-thinking, open and honest organisation. If you'd like to chat more about the role, please contact Stephen Vickers.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About Tutor Trust
 

The Tutor Trust is a registered charity which aims to tackle educational inequality in a unique way. Our mission is to 'transform lives through tutoring’ by making sure every child who needs some additional academic support can access a great tutor. We recruit and train bright university students as tutors in the core subjects of Maths, English and Science and place them in state schools.

We have won multiple awards and are now recognised as one of the most innovative and impactful education charities in the UK. We have strong evidence of our impact from a randomized control trial by the Education Endowment Foundation, and in 2019 became an EEF ‘Promising Project.’  A proudly Northern born-and-bred charity, we serve Greater Manchester, Leeds, Bradford and Merseyside.

Job Purpose:

This is an exciting opportunity for a well-organised and professional individual to join our Manchester office to support our work with disadvantaged children. You will need excellent communications skills, strong IT capabilities, be highly organised and have the ability to prioritise with a varied workload in a fast-paced environment.

Main Functions:

Administration

• Administrative work associated with ensuring office provision and resources are fit for purpose. This will include support to staff working remotely as well as maintenance of the Trust’s central office. Tasks include organising stationery and equipment orders, keeping ordering records up to date, assisting with the scheduling and management of building maintenance; maintaining equipment and IT logs and list etc.
• Support the COO with recruitment processes which may include posting of adverts; dealing with enquiries from applicants; filing and anonymising applications; scheduling interviews and communication with applicants in general.
• To support the wider Tutor Trust team with various administrative tasks as required, including data entry, inputting on databases, communication with Tutor Trust staff, trustees and suppliers.
• Present a professional front of house service to visitors, telephone calls and emails; including monitoring of key Trust email inboxes.
• Provide scheduling support to the Trust overall including team meetings, managers meetings, board and trustee meetings.

• Provide administrative support to the COO on HR projects relating to staff benefits and policies.
• Work alongside the office manager providing administrative and logistical support with the daily running of the office.

• Finance support including: administering the pension platform, and providing admin support to the finance team.
• Supporting the monitoring of HR policies and ensuring the organisation demonstrates best practice in areas such as employee absence, grievance, diversity, recruitment and staff development.
• Support recruitment of staff across the organisation: helping draft JDs, advertising roles, managing, scheduling and attending interviews.

• Event support – Assist the team with plans and delivery of The Tutor Trust Summer Reception.
• Booking venues for training/meetings/interviews/events

Additional Responsibilities:

• Providing administrative support to the Tutor Trust organisation and staff, including: -
  1. Looking after visitors
  2. Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases
  3. Filing and storing paperwork (and electronically), documents and computer-based information
• To be an active member of the team and actively contribute to the Tutor Trust’s overall strategic plan
• To take a creative and enthusiastic approach to contributing to making the Tutor Trust successful
• You will be asked to assist in general office duties as necessary

Person Specification

Good candidates for this role will be high achievers, with excellent IT, English and organisational skills. They will have well-developed interpersonal skills and will work effectively within a team environment.

Skills

• Excellent organisational skills.
• To be fully IT literate, particularly to be competent with Office365, Microsoft Excel, Word and Outlook.
• Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors .
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

• The ability to adapt to new office systems and contact databases and to use them effectively.
• Be able to write fluently, to think clearly and to grasp new concepts quickly.
• Educated to a minimum of GCSE C or (Level 4) in English and Maths.

Attributes

• Demonstrate a commitment to the goals and drivers behind the Tutor Trust
• Enthusiasm and ability to contribute to the successful development of the Tutor Trust
• Have excellent communication and interpersonal skills with a commitment to accuracy and attention to detail
• Willingness to undergo DBS clearance and be committed to safeguarding children
• Be a team player
• Have strong organisational and communication skills

• Be able to prioritise and manage tasks
• Confidence in presenting to a wide range of audiences.

General

The job is based on a permanent contract (after a successful 3-month probation period). Your regular place of work will be the Tutor Trust Head Office in Manchester, however the position may also involve regular travel to our Manchester, Leeds, Bradford  and Liverpool University partners and Tutor Trust offices.

The hours of work are 40 hrs per week over 52 weeks (Hybrid working currently in operation). Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays) with 3 days of your allocation to be taken over the Christmas period. There will also involve working occasional unsocial hours in evenings and at weekends.

In accordance with our Safer Recruitment policy, this position requires an enhanced DBS check and two satisfactory references.

APPLICATION INFORMATION

Closing date for applications: Thursday 9th December 2021 at 12pm (noon)

Interviews to be held: W/C 13th December 2021

Salary: £23,001 - £26,001 per annum & Contributory Pension (subject to a successful qualifying period)

Start date: January 2022

Candidates are required to submit a completed application form outlining how they meet the requirements of the role and why they want the role. Please email completed application to the recruitment website by the above date.

For further information visit The Tutor Trust website

The Tutor Trust is an Equal Opportunities Employer

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff, applicants and volunteers to share this commitment

We are expanding our communications capacity and looking for someone with experience and enthusiasm to join our small but influential team campaigning on aviation’s impacts for people and the environment, and to help us take our messages to new audiences. 

We are well established in the aviation policy debate. We are now looking for someone to work strategically to bring our messages to a wider audience. As Head of Communications, you will lead all aspects of our communications including with the media, public, politicians and our membership. The successful candidate will join a friendly team based in London Bridge, but currently working largely from home. We can offer a flexible working arrangement, either at our office or working remotely, although the ability to come to the office at least one day a week would be an advantage. 

About us

Child. org is an international non-governmental organisation led from Nairobi with a mission to spark progress in global child health. We design, discover and deliver innovative solutions to keep babies and children safe and healthy. Our income team, based in/around Bristol in the UK, brings together fundraising and enterprise streams to raise vital funds to support our project work in Kenya, as well as leading our digital communications and supporter stewardship. 

Everything we do, we try to do with an eye to being smart and savvy about it. Whether it’s our programming, our fundraising or our communications with supporters, partners and stakeholders. As a small, growing organisation, you’ll play a key role in shaping our future communications strategy and developing core fundraising projects, bringing dynamism and creativity to an ambitious and growing charity.

The Opportunity

You’ll join us at a transformative time. We’ve been shifting our programming strategy to a place where we invest in new, innovative approaches to global child health challenges that we are testing and piloting, in order to identify where scaling our activity could have the best impact; now, we want to share this with our supporters and partners. We’re looking for a passionate storyteller who understands the key issues underpinning international development, a digital native who can translate the work we are doing to our wider supporters across newsletters, social media and our website. 

You’ll also be closely involved in our flagship fundraising activities: from our award-winning Ride Africa cycle challenge to our festival partnerships with Charity Concierge, you’ll get stuck in with the team to ensure we continue to deliver exceptional experiences across these events.  This is a new position, bringing with it the opportunity to shape the role as it develops. 

The Role

Communications and fundraising are uniquely intertwined, particularly as digital fundraising grows in importance as an income stream. You get this, and want to work on both. As the Communications and Fundraising Officer you’ll help set the strategy for content across all communications platforms and help us grow the profile of our work and our brand. You’ll be the first port of call for supporter care and engagement, and a core team member across our flagship fundraising events. You’ll take the lead on some of our enterprise activities and manage the recruitment and mentoring of volunteers/participants for both Ride Africa and Charity Concierge. 

Key objectives

• Design and deliver key content across all platforms to support income generation and grow our profile
• With the Income Manager, develop the communications strategy to increase reach, engagement and income
• With the Income Manager, support on the redesign of the website
• Provide key strategic support for flagship fundraising activities through participant recruitment (digital marketing) and mentoring (stewardship)
• Improve regular supporter engagement and care through exceptional stewardship 

Key Responsibilities: 

Digital Communications

• Copy-writing, asset creation and content development for social media, website and newsletters as well as more formal reporting

• Manage and maintain our main website, and our product websites (Ride Africa, Charity Concierge)
• Development of digital fundraising strategies, working closely with the Income Manager to create engaging content and messaging with clear calls to action
• Monitor and evaluate the reach and engagement of our digital communications

Stewardship and fundraising activities

• Devise and develop supporter cultivation and acquisition: improving the donor journey for one-off and regular giving to increase donor retention and improve overall supporter experience.
• Deliver high standards of supporter care, including responding to general correspondence and queries
• Manage ongoing enterprise products including Big Fat Christmas and Shopify
• Lead on recruitment for flagship fundraising activities: Charity Concierge and Ride Africa, and manage ongoing fundraising support. 
• Fundraising administration, reconciliation and reporting

Person Specification
 
Experience

• Demonstrable experience leading digital communications - newsletters, social media and web page copy-writing, content planning and developing creative assets. 
• A solid understanding and working knowledge of CRM and CMS systems (CiviCRM, Drupal, Wordpress, Squarespace)
• An understanding of international development, either through work, volunteering or academic interest. 
• Experience of working or volunteering in the third sector
• Demonstrable networking and stewardship experience and the ability to build relationships with key stakeholders

Skills

• Outstanding communication skills, with the ability to adapt messaging to different audiences
• Digital skills: working knowledge of G-suite (docs, drive and sheet); CRM and CMS systems; competency with publishing software (InDesign/Lucidpress)
• Excellent interpersonal skills with experience of building and managing relationships with donors and supporters of an organisation
• Excellent organisational and planning skills, project management skills a bonus
• A keen attention to detail, with the ability to work across teams, internally and externally, to drive fundraising engagement and coordination

Qualifications

• A strong academic record, ideally to degree level or equivalent, in subjects demanding strong written English
• A Fundraising Diploma or professional qualification is advantageous but will not outweigh experience

At Child. org we welcome and value difference, determination and open communication. We want to build our team to represent a variety of experiences, perspectives and skills who, ultimately, are united by a passion to make an impact and spark progress in global health. We do things with a sharpness and a deep understanding of how to provide value to everyone involved. You’ll need to bring that kind of value with you. You need to be walking in the door excited about the opportunities you can open up for us. If making your mark on this sector is important to you, if you’re ready to be part of real change, then get in touch.

The role will initially be remote (home-working) with a view to hybrid working at a shared desk-space 1-2 days/week in the New Year. 

JOB DESCRIPTION – MARKETING AND COMMUNICATIONS MANAGER

Purpose of Job

To support people with dyslexia to achieve their potential by managing the BDA’s social media, website, marketing and publications and leading a growing team in developing the BDA marketing function.

Reports to

Head of Marketing (please note the manager is mainly based remotely, so you must be happy to work without daily face to face contact)

Direct reports

A Marketing Assistants, supporting marketing, fundraising, digital and design.

Hours of work

Full time, 35 hours per week.  Will include occasional evening and weekend working.

Location

Home-based, but with some visits to British Dyslexia Association office in Bracknell expected.

Duties and Responsibilities

(to include, but not limited to)

• Manage the marketing administrator to coordinate high quality and engaging journeys of integrated communications across all digital and print channels
• Creating copy for online, print, press and promotional materials
• Co-ordinate our high-profile Dyslexia Awareness Week programme and campaigns

Managing social media, website and email marketing

• Managing social media content strategy, with a focus on forward planning and continued follower growth across all channels, and analysing digital performance
• Reviewing all channels for engagement and interacting with audiences and  answering queries where necessary
• Plan, create and schedule social content for all aspects of the BDA from blogs to facts and stats, focussing on three key areas of educate, engage, amplify
• Creating and coordinating all content including articles and blog posts in the

‘News’ section of the website

• Day to day management of central website pages including creation of core campaign materials including copywriting for events and training pages
• Creating the content for all email marketing and monthly newsletters as well as managing the organisations MailChimp account.
• Be responsible for sourcing, sizing and storing images appropriately, utilising the Adobe Creative Cloud to produce / edit artwork when required

Media and external relations

• Proactively seek media opportunities across press, radio and broadcast media 
• Coordinating all reactive PR, including press opportunities and statements
• Answering one-off questions to fact check for journalists
• Managing our Ambassadors and their involvement in our campaigns, maximising opportunities to amplify the charity’s message, and reviewing contracts annually

Publications & Brand Management

• Contribute to the creation of inspiring digital content to increase engagement, including work on e-newsletters (MailChimp), blogs, social media, advertisements, brochures, booklets, fundraising activities and web pages
• Assist with the editing and design of existing in-house branded publications and artwork when required
• Responsible for ensuring that all branded materials meet brand guidelines and are of a consistent tone of voice
• Acting as brand guardian across the organisation
• Reporting into and working with the Marketing and Communications Sub-Committee regarding brand and communications needs
• Managing Contact magazine including
  • managing content production sessions
  • sourcing and/or writing all content for each magazine
  • managing production schedule

Events and fundraising

• Working alongside the Conference and Events team, supporting the marketing and publicity of events, as well as providing some administrative support for larger scale events
• Working with our Fundraising Officer to support the creation of fundraising copy and content for large scale fundraising events throughout the year, such as London Marathon and Giving Tuesday

General

• Representing the British Dyslexia Association in a positive and professional manner, which promotes the visions, aims and objectives of the Association
• Being flexible, adaptable and available to take on other tasks or duties, as requested

PERSON SPECIFICATION

Essential

• Minimum of 5 years experience across several years of working in a fast-paced marketing environment
• Leading a team in digital and print communications
• A good understanding of graphic design programs such as Adobe, Premiere Pro, Photoshop, InDesign, Illustrator and Canva
• A creative approach to marketing, with an artistic eye 
• Experience of writing compelling copy for press releases and other communications materials
• Well organised with an ability to work under pressure and with competing
• Previous experience of creating compelling marketing or publicity copy for social media, print and for websites; and updating as required.
• An understanding of how people engage with brands digitally, and how to use this to improve the user experience
• Demonstrable experience using web Content Management Systems
• High level of IT competency inc. Microsoft Office programmes
• Ability to proactively engage and influence a range of stakeholders at all levels, volunteers, members, and external organisations.
• Demonstrable ability to prioritise and organise resources to deliver to time, budget and agreed quality standards
• Self-disciplined and confident with a friendly and diplomatic manner
• Project management skills
• Excellent written, oral and listening communication skills
• Excellent inter-personal skills and ability to work well within a small team, as well as within the wider organisation
• Ability to work to targets and deadlines
• Ability to work independently, be a self-starter / motivated
• An understanding of SEO and Google Analytics

Desirable

• Marketing qualification
• Fundraising experience
• Knowledge of dyslexia
• Experience working within the charitable sector

The Membership & Communications Administrator is a key member of the office team, providing comprehensive operational and administrative support for membership services, communications and website administration together with administrative support across a range of core head office functions, for example finance and facilities, and dealing with all enquires via, phone, website and email and supporting other administrative staff.

The succesful applicant will be responsible for administering the membership services provided by the Association. This will including the applications process for new member applications and membership renewals. Alongside this you will manage the online members shop, processing orders and ensuring that the stock is maintained and refreshed on a regular basis.

The overall maintainance of the Association's website is a key part of the role as is liaising with our web design suppliers to ensure that any technical problems with the functioning of the website are resolved as quickly as possible.

The succesful applicant will demonstrate initiatieve as the will be responsible for managing the flow of work, anticipating potential problems and drawing the Chief Officer’s attention to the need to take timely action where necessary. This will include, ​as needed, co-ordinating the arrangements for a range of meetings and events. A key part of the role is to ensure the smooth running of the office through ensuring administrative stock levels are maintained and routine servicing contracts are undertaken in a timely manner.​

The succesful applicant will be able to proactively build relationships and work closely with colleagues across the Association. As a public facing member of staff you will be expected to deal with telephone calls to the office and be able to handle confidential material in a sensitive and discrete fashion, is important that you are confident in liaising with members of the Association and the public.

We will expect you to be able top manage and prioritizie your own workload and competing deadlines (there will always be support available to you should you need it).  Whilst the office part of the job is based in Ipswich you may, infrequently, be asked to travel to other locations across the UK to provide the project and administrative support at specific meetings, course and / or events, all expenses will be reimbursed. As you settle in we look forward to you contributing to the development of the team and our services. 

As a hybrid job, you will be expected to work from the office for one day a week. The Association will pay for your internet connection and provide other reasonable resources to enable you to work from home.

Informal conversations to find out more about this job are welcomed.

Our contact details are within the attached full job specification.

People in poverty pay more for essentials such as energy, insurance and credit. This is known as the poverty premium. Fair By Design (FBD) is dedicated to ending the extra costs of being poor. FBD is run by the Barrow Cadbury Trust but please note it is not a grants programme.

We are looking for a talented individual to join our team. Using your communications and public affairs skills you will help us to achieve our mission of eliminating the poverty premium by 2028. We will be looking for you to play a significant role in ensuring our communications are persuasive and impactful and that our messages are heard by those in power. As part of a small team, flexibility is key and you will also be responsible for our internal communications and team support, from providing the secretariat to our Steering Group and supporting our evaluation work, to diary and event management. Find out more about Fair by Design.

The Barrow Cadbury Trust is an independent charitable foundation seeking a just and peaceful society which recognizes the equal value of all people.  Largely working in partnerships with others, we use all our resources – our grants, our people and our name – to bring about structural change, thus increasing social justice and equality.

We have a strong commitment to diversity, equity and inclusion and we encourage applications from people with personal experience of the social justice and human rights issues we seek to address.

Position Title:  Operations and Communications Administrator

Location: The Trust’s office in West London

Reporting to:  Office Manager

Grade and salary: Grade B £31,659 (pro rata)

Contract terms: Full Time

Closing date:             11.30pm on Sunday December 12th.

Background

The Sigrid Rausing Trust is a grant-making foundation based in London. Founded in 1995, its purpose is to promote the values and principles of human rights, equality and the rule of law, and to preserve nature from further degradation. In pursuit of these goals, the Trust had committed approximately £429 million to organisations all over the world by the end of 2020. Its current annual budget is approximately £47million. The Trust is led by nine Trustees and currently employs 24 staff. More detail on the Trust’s work can be found on its website.

The Operations and Communications Administrator is part of the operations team of 7 staff, who provide a range of infrastructure services and support to the Trust, including finance, information and communications technology, grants management, governance, compliance, facilities and office services, health and safety, and human resources. The Operations and Communications Administrator provides a range of support to the operations team and wider Trust, and is key in ensuring the smooth running of the Trust’s day to day activities.

Working for the Trust

The Trust is committed to staff development. We offer various opportunities for staff to learn and develop, including an individual training budget, and management devoted to coaching and development. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in the human rights and philanthropic fields. The Trust is committed to being a good practice employer. We offer flexible working arrangements and are currently undertaking a wide-ranging review of staff benefits.

It is important to us that our organisation is diverse, so we actively encourage applications from people of all backgrounds and identities.

Purpose of the Role:

• To provide administrative support to the Office Manager and wider Operations team in the delivery of tasks at key periods and provide cover as required;
• To provide administrative, communications and other operational support to the Trust;
• To undertake administrative tasks in support of the Finance Officer and Manager as required.

Key Responsibilities:

Operations

• Present a professional front of house service to visitors, telephone calls and emails; including monitoring of key Trust email inboxes.
• Support the Office Manager with recruitment processes which may include posting of adverts; dealing with enquiries from applicants; filing and anonymising applications; scheduling interviews and communication with applicants in general.
• Provide scheduling support to the Trust overall including team meetings, managers meetings, board and Trustee meetings, assistance to the Executive Director and Deputy Executive Director on scheduling and other scheduling tasks as they arise.
• Administrative work associated with ensuring office provision and resources are fit for purpose. This will include support to staff working remotely as well as maintenance of the Trust’s central office. Tasks include organising stationery and equipment orders, keeping ordering records up to date, assisting with the scheduling and management of building maintenance; maintaining equipment and IT logs and list etc.
• Provide administrative support to the Office Manager on HR projects relating to staff benefits and policies.
• Work alongside the office manager providing administrative and logistical support with the daily running of the office. 
   

Communications

• Update and maintain website content in coordination with members of the programme team, the COO and external communications consultants. This includes monthly changes to grants data as well more static elements of the website.
• Add news stories and relevant Trust updates as they are developed;
• Be responsible for the Trust’s twitter account and send out tweets as needed and in coordination with the senior management team and communications consultant.
• Assist the COO and Grants Manager with the monthly preparation of the devolved grant making minutes

Finance

• Assist with initial processing of all supplier invoices
• Assist with gathering of grantee bank details for review by the Finance Officer
• Assist with initial checking of staff expenses claims and paperwork

Travel

• Occasional support of programme staff in organising travel for complex trips (for example higher risk locations or trips with Trustees), including travel and accommodation booking and trip scheduling and background research for travel risk assessments as necessary;
• Assistance in keeping up to date on COVID restrictions in relevant locations to assist programme staff in planning travel

Relationships and reporting lines

• Receives line management and development from the Office Manager
• Works closely with the Office Manager and Finance Office
• Works collaboratively with colleagues in the operations team, sharing information and learning and mutual support;
• Works supportively with colleagues across the programmes team.

PERSON SPECIFICATION

Knowledge, qualifications and experience

• Bachelor’s degree in a related field (such as social sciences, human rights, environmental sciences, sociology etc.) or equivalent experience.
• A demonstrable understanding of human rights issues or interest in developing this further;
• High level of literacy and numeracy;
• At least two years of work experience in an administrative role, preferably in a related field;
• Strong and demonstrable administration skills. Any experience of financial work would be an advantage;
• Some experience of working with website content management systems or other equivalent communications exposure;
• High level of computer literacy, including experience of using Microsoft Office particularly excel, and ideally customer relationship management (CRM), grant-making or other databases.

Key Competences, Skills and Abilities

• Excellent analytical skills and outstanding communications skills; ability to write concisely and persuasively and to present ideas confidently in English;
• Excellent interpersonal skills and ability to work with people at all levels and from a variety of ethnic and cultural backgrounds;
• Excellent attention to detail and commitment to high standards of delivery;
• Strong planning and organising skills and ability to project manage complex activities to time and to a high standard;
• Ability to manage multiple competing priorities, to work on own initiative proactively identifying problems and potential solutions;
• Team player, and flexible approach to supporting others in a small team.

Personal qualities

• Demonstrable interest in and commitment to human rights;
• Commitment to respect and value equality and diversity and inclusion, and understanding of how this applies to own area of work;
• Commitment to own continuing personal and professional development;
• Commitment to the vision, mission and values of SRT;
• Flexibility and a sense of humour.

Other requirements

SRT is only able to consider applications from candidates who already have the right to live and work in the United Kingdom. SRT is currently allowing staff work flexibly either in our Holland Park office or at home. This arrangement will apply to this post though office attendance from time to time may be required as part of the role’s duties.

How to apply:

Please submit a 2-page CV and 2-page cover letter to apply. 

Closing date for applications is 11.30pm on Sunday December 12th.

We expect to hold first round interviews during the week starting 17th January 2022.

To apply for this job, you must be claiming Universal Credit and be 16 to 24 years old.

Main Purpose of the Role

We have an exciting opportunity to join the Alexandra Rose Charity team to support our mission to give families access to fresh fruit and veg in their communities.

We’re looking for an enthusiastic and creative individual, with great attention to detail, to support our communications and fundraising work. As our Fundraising and Communications Assistant, you will help create and manage content for our website and social media channels and provide administrative support to the team including supporting us to run fundraising and communication campaigns.

The post holder will be a part of our relatively new Fundraising and Communications Team and report to the Communications and Projects Manager.  This is a great opportunity to gain experience and skills in a fundraising and communications team of a growing national charity. You will be joining a wider Fundraising and Communications team of three plus a fundraising consultant. You’ll have a real chance to make a real impact, gain skills and gain experience in the sector.

The post will be home-based (all equipment will be provided) Currently all staff are working remotely. Occasional travel to our Brighton office or London may be required for meetings – travel expenses will be covered.

Key Responsibilities

• Provide general administrative support to the team including recording income on our CRM
• Provide support on our fundraising and communications campaigns
• Support the fundraising and communications team to respond to enquiries via email and social media
• Update the ARC website with news content with support from the Communications and Projects Manager

• Support the team with effective internal communication throughout the organisation
• Help develop, design and schedule content for ARC’s social media channels.
• Handling printing and posting as required e.g., supporting our fundraising consultant to post fundraising bids to potential funders.
• Occasional visits to our Brighton office or to London for meetings may be required (travel expenses are covered)

Other Responsibilities

• Meet regularly with the Communication and Projects Manager to discuss progress, work plans and priorities.
• Participate in frequent team meetings with the Fundraising and Communications Team and the wider ARC team.
• Work collaboratively across the organisation to build good working relationships
• Keep up to date and comply with GDPR regulations and the Data Protection Act and other relevant legislation.

Additional employability support

On the job training will be provided by the Alexandra Rose Charity Team, including a thorough induction. Training will be provided in how to use our CRM, our website and our social media accounts. 

The trainee will, as part of their role, undertake a wrap-around 6-month programme of employability and developmental training, delivered by Koreo, a leading development organisation responsible for Charityworks, the UK non-profit sector’s talent programme with over a decade of experience supporting young people to kickstart their career to create social change.  Learning together with their Kickstart peers across the charity sector, all sharing similar values and career motivations, this programme will be similar in approach to the national Charityworks scheme.

We want our organisation to reflect the diversity of the communities we work in and we welcome applications from people from all backgrounds. ​

To apply please visit our website.

This job is part of the DWP Kickstart scheme. To apply for this job, you must be claiming Universal Credit and be 16 to 24 years old. You must also be referred by your Job Centre work coach. 

Salary: National minimum wage (£4.62 for 16-17year olds - £8.91 for 24 year olds).

Location: You must be based within 40 miles of Brighton.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The National Citizen Service (NCS) is a flagship policy at the heart of the coalition government’s vision for building a Big Society.  The programme brings together 16–17-year-olds from different backgrounds in a summer programme which includes adventure, discovery and meaningful social action.  NCS aims to support participants’ personal and social development and help them develop the confidence, skills, and attitudes they need to take on active roles in their communities and develop themselves for their own future.

Job Description

To provide office management and administrative support to the NCS regional team. The role will include day to day management of the office and liaising with Catch22 internal HR and payroll to ensure that seasonal staff are ready to go on Programme.

To review incoming correspondence and to prioritise matters for the Manager’s attention, responding to administrative requests and routine issues subject to considerations of commercial sensitivity and confidentiality.

To manage the day to day running of the office environment and coordinating facilities, scheduling and organising meetings and office hospitality.

 To distribute information and programme updates to projects and partners, via e-mail and hard copy, as instructed by the Contract Manager. Including support to monitor internal reporting requirements.

 To develop and maintain effective administration systems for the National Citizen Service and National Programmes, including maintaining up to date work diaries and arranging travel and accommodation for the team.

To support regional teams to recruit the volumes of seasonal staff required through management of smart recruiters and supporting at recruitment events when required.

To manage the onboarding process of all seasonal staff in line with Catch22 safer recruitment policy and ensure that staff are ready to go out on programme.

To support regional teams in the assessment and selection process for seasonal staff and play a pivotal role in the retention of staff through ongoing communication and social media.

To manage the timesheets process for seasonal staff to ensure staff are paid correctly and on time through liaising with Catch22 payroll.

To support NCS delivery and recruitment teams with data inputting, including expressions of interest forms from service users.

To support with the secure handling of cash and data records in the office, ensuring that processes are followed when signing monies in and out of the office.

The manage CRM systems to ensure compliance against contractual requirements relating to staff onboarding, including ensuring that all DBS and data is recorded accurately.

To monitor CRM reports daily to identify any data quality issues on the CRM system and to raise any issues with relevant managers.

To assist with Health & Safety functions of the office and ensure that all health and safety processes are up to date.

For full job description please click here.

Qualifications

Essential:

• A-levels or equivalent 
• Excellent communications skills orally and written
• Prioritisation of administrative duties
• Good time management
• Accurate date inputting of data on database
• High attention to detail
• Able to work off initiative as well as being able to be an effective team member
• Clear understanding of Catch22 and its vision, mission and ethos
• Experience of working in an administrative role
• Minute taking and distribution at a strategic level
• Practical experience of supporting and organising events
• Experience in the recruitment, selection and onboarding of staff
• Office management experience
• Ability to communicate at all levels
• Ability to work under pressure and manage multiple priorities
• Proficient in use of IT and new media technology

Additional information

You will report directly to the Regional Manager. Successful NCS delivery also relies on developing good relationships with internal Catch22 HR and Finance services.

Salary: £22,000 pa