Communications administrator jobs

The Sick Children’s Trust offers accommodation and support to families with a seriously ill child in hospital. We are looking for a dynamic, compassionate and energetic Operations Manager to oversee our seven ‘Homes from Home’ in Newcastle, Sheffield, Leeds and Cambridge.

If you are an exceptional experienced leader, passionate about making a difference and looking for an exciting and rewarding role where no two days are the same, please contact us. More information about the role and the company are attached in the Recruitment pack.

If you are interested in this position please submit your CV along with a covering letter demonstrating how you meet the person specification.

Applications will be reviewed on an on-going basis and might be closed early, therefore early applications are advised.

Closing date 27th June 2025 

Job Title: Engagement Manager

Location: Pembrokeshire Wales

Contract Type: Fixed-Term – 31st March 2026

Hours: Part time 21 hours over 3 days on a rota basis. 

Salary:  £15,375  (FTE £25,625)

DBS/PVG: yes requiredl (Enhanced)

Job Family: 3 Include salary £15,375

Line Manager: Theresa Rolph Project Manager 

Start Date: ASAP

Closing Date: 23rd June 2025 12 noon

Interview Dates: 1ST July 2025 

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters

 Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunity and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for

Job Purpose:

Pivot (Home from Hospital)

Pivot (Home from Hospital) is delivered as part of the Pembrokeshire Integrated Assisted Discharge Partnership commissioned by the Hywel Dda University Health Board. The service aims to support people’s discharge from the hospital and prevent unnecessary readmittance. It also supports people to either remain in or return to their own homes, where evidence shows they are most likely to make the best recovery and retain their independence for longer.

As part of the wider partnership, Volunteering Matters recruits and places volunteers to provide short-term practical support to individuals in their homes, for example, providing help with shopping, light cleaning, or befriending, etc., and we are now looking for a dynamic Engagement Manager to join our local team. The role will involve recruiting, onboarding and supporting a local bank of volunteers, whilst managing referrals into the scheme, having ‘What Matters’ conversations with service users and coordinating a matching process so that people get the timely help they need. The right candidate will be someone who can work flexibly and demonstrates an understanding and commitment to our organisational values.

Please note: this role may require occasional Saturday mornings.

Key Duties:

1. Recruit, interview, induct, train and support volunteers.

2. Work closely with the Pivot team and wider partnership to manage referrals into the project, updating on progress and plans in the process.

3. Engage with service users to conduct a “What Matters” conversation and develop individual support plans

4. Management of the matching/placement of volunteers, and monitoring and supporting the match throughout.

5. Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes

6. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.

7. Maintain effective relationships with volunteers, service users, colleagues and project partners.

8. Prepare reports to the Project Manager, based on agreed outputs and targets.

9. Risk assess all activities and volunteers, ensuring that they are regularly reviewed and amended if circumstances change.

10. Contribute to joint working and teamwork across Volunteering Matters and the Home from Hospital team.

Experience/Skills and attributes:

1. A calm and collected demeanour, with the ability to reassure, support and allay the worries of service users.

2. Ability to engage in good conversation with service users, whilst actively assessing risks and solutions.

3. Ability to motivate and engage people.

4. Awareness of social care and/or third sector service provision, and the support networks and services available in Pembrokeshire.

5. Excellent written and verbal communication skills.

6. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.

7. Ability to assess risk and carry out risk assessments (training will be given).

8. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and record keeping.

9. Understanding of and commitment to equality, diversity and inclusion.

10. Understanding of and commitment to Data Protection and confidentiality.

11. Full UK Driving Licence

Desirables:

Ability to speak Welsh or a willingness to learn.

Experience working in partnership with other agencies.

Qualifications:

Relevant experience and values alignment are more important for this role than specific qualifications. This role will also require the successful candidate to undertake project-specific training, including:

· Risk Assessment

· Carer Aware training.

· Welsh Language at Work training.

· Social Services and Wellbeing Act training.

· Safeguarding

Location: This role is home-based and will involve extensive travel across Pembrokeshire. For this reason, we require the post holder to have a full UK driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied. 

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

 Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

 Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

 GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

Bank Worker

Looking for flexible work where you can make a real difference? Join a team delivering high-quality support to young people at risk of homelessness.

Position: Bank Worker
Location: North East, Whitley Bay, Tyne and Wear
Hours: Flexible shifts available
Salary: £12.24 per hour
Closing Date: Wednesday 18th June, 2025

About the Role

As a Bank Support Worker, you'll work flexibly to provide ad hoc cover in the absence of permanent staff across a range of accommodation services. You'll ensure the safety, wellbeing and positive progression of young people by offering practical and emotional support, housing management, and administrative duties.

Whether it’s a one-off shift or regular cover, you’ll be a vital part of a dedicated team helping young people move towards independence and a positive future.

Key Responsibilities:

· Ensure the service is welcoming, safe and well-managed, adhering to safeguarding and health & safety protocols.

· Provide high-quality, person-centred support to young people in accommodation services.

· Respond to residents' needs sensitively and respectfully, promoting trust and empowerment.

· Maintain accurate records including log books, incident reports, and resident files.

· Liaise with external agencies including local authorities and benefits agencies.

· Assist residents in maintaining their accommodation and managing tenancy obligations.

· Collect service charges and manage petty cash in line with organisational procedures.

· Collaborate effectively with colleagues, including handing over key information at shift changes.

· Maintain cleanliness and encourage residents’ participation in shared responsibilities.

About You

We’re looking for someone who:

· Has experience working in homelessness, youth work or a related support environment (paid or voluntary).

· Understands the needs of young people facing homelessness and how to support them effectively.

· Communicates clearly and compassionately, with strong listening and writing skills.

· Can stay calm and professional in challenging situations.

· Is confident in using basic IT systems and maintaining accurate records.

· Is flexible and committed to providing high-quality, values-driven support.

· Aligns with the charity’s values and approach to inclusion, dignity, and empowerment.

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

Other roles you may have experience of could include: Relief Worker, Youth Support Worker, Homelessness Support Worker, Hostel Worker, Night Worker, Project Worker, Care Worker, Keyworker, Floating Support Worker, Housing Support Worker. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Sidmouth, Devon
Salary: £39,000 – £44,000 (depending on qualifications and experience)
Hours: Full-time, 40 hours/week (Mon–Fri, 9am–5pm)

Do you have a heart for people, a head for leadership, and a passion for making a real difference?

At Rose Lawn, a charming 29-bed care home nestled in the picturesque seaside town of Sidmouth, we're searching for a dedicated Registered Manager to lead our team and home into its next chapter. Whether you're a current Registered Manager or a highly experienced Deputy ready to take the next step, we’d love to hear from you!

Why Rose Lawn?

• Located on the stunning Jurassic Coast, a UNESCO World Heritage Site
• A true community home with ground-floor rooms and private garden patios
• Part of Keychange, a charity driven by Christian values and a mission to transform lives through love and support

About the Role

As Registered Manager, you’ll be the heart and soul of Rose Lawn—leading a team to deliver outstanding, person-centred care. You’ll be responsible for:

• Leading and inspiring staff through effective management, supervision, and development
• Upholding care excellence, ensuring we exceed CQC standards across all key areas
• Managing budgets, finances, and sustainability with confidence
• Building community, engaging with residents, families, churches, and local networks
• Fostering a safe and nurturing environment, rooted in compassion and faith

What You’ll Bring

Essential:

• Completed or working towards Level 5 in Leadership for Health and Social Care
• Experience managing or supervising in a care setting
• Strong leadership, communication, and administrative skills
• A passion for values-led, person-centred care

Desirable:

• Experience working with people with dementia
• Familiarity with Christian values in care environments
• Proficiency with digital care planning systems

Ready to Lead with Heart?

Apply now and become part of a legacy of care, community, and compassion at Rose Lawn.

Job Type: Full-time

Pay: £39,000.00-£44,000.00 per year

Benefits:

• Bereavement leave
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Fixed Term Contract until March 2026
Hybrid – Remote with travel to London (approx. 12 times per year)

Goodman Masson are delighted to be supporting a leading social interest organisation, Social Investment Business (SIB), with their search for a Governance and Assurance Manager.

This role will sit at the heart of a government-funded programme supporting the youth sector. It is a fantastic opportunity for someone with strong governance and assurance experience who is passionate about using their skills to drive effective, transparent grant-making.

About the Role

The Governance and Assurance Manager will lead on the organisation and oversight of key panels and committees, ensuring that governance standards are upheld and that decision-making processes are clear, well-documented, and auditable. The role also involves delivering assurance activities to maintain integrity across the grant-making process and reporting to a range of stakeholders, including government partners.

You will work closely with internal teams such as operations, finance, and data, as well as external funders, to ensure accurate reporting, robust assurance, and a consistent governance framework.

Key Responsibilities

• Manage governance for grant assessment panels and investment committees

• Coordinate meetings, prepare high-quality materials, and take minutes

• Ensure adherence to terms of reference and delegated authority frameworks

• Liaise with government departments regarding governance items and reporting

• Perform assurance checks on grant-making and identify areas for improvement

• Support risk management and compliance with government expenditure rules

• Contribute to internal and external audit processes

Person Specification

• Experience in governance administration and/or internal audit or risk assurance

• Exceptional attention to detail and strong analytical skills

• Skilled at working with senior stakeholders and presenting complex information clearly

• Excellent written and verbal communication skills

• Organised, proactive, and capable of managing multiple priorities

• Strong commitment to equality, diversity, and inclusion

• Experience with Salesforce (desirable but not essential)

About the Organisation

SIB’s values – People First, Curious, Bold, Collaborative, and Accountable – are embedded in all areas of their work. They offer a collaborative, inclusive culture with flexible hybrid working and a strong focus on professional development and wellbeing.

For more about SIB and their values:

Job Title: Accounts Assistant

Location: London N2 0RU with some flexibility for working from home

Reports To:  Head of Finance

Department: Finance

Job Type: Full-time, Permanent, 4-days per week considered

Salary range:  £25,000-£26,500 full time equivalent

About the Company:

Nazareth Care Charitable Trust is a provider of care homes, retirement villages and a nursery, offering high-quality, compassionate services for the elderly and very young. With a commitment to excellence in care and well-being, we operate a network of care homes and retirement villages across England, Scotland and Wales. We are now seeking an experienced and motivated Accounts Assistant to join our Finance team and support the strategic financial management of the business.

Job Overview:

The Accounts Assistant will support the Purchase Ledger Officer with purchase ledger transactions, bank reconciliations and supplier reconciliations as well as ad hoc accounting.  This role offers the opportunity to contribute to a business that positively affects people’s lives.

Key Responsibilities:

• Purchases and payments:

o Log purchase invoices into the finance system, check that documentation is complete and correct.

o Save all back-up and authorisations for purchase invoices in appropriate files and ensure these are well managed and easily navigable.

o Request and reconcile supplier statements.

o Maintain a log of all direct debits and regular payments to ensure that invoices are received and processed in the appropriate accounting period

o Download and distribute credit card statements to holders and process payments on the finance system. Follow up on missing documentation or non-compliance.

o Ensure finance policies are followed for the set up of new suppliers.

o Assist with finance training for new and existing administrative staff.

o Manage and act on queries sent to purchase ledger inbox in a timely and courteous manner.

o Deputise for the Purchase Ledger Clerk as appropriate. In their absence, upload payments on the bank and send out notifications to staff allocated to carry out checks and authorisations.

• Month end support:

o Reconcile bank accounts for the main entity and subsidiaries.

o Check ledgers for missing costs.

• Compliance & Audit:

o Assist with year-end audit, providing supporting documentation to auditors.

• Other

o Support the finance team with other ad hoc tasks, such as posting journals.

o

Key Requirements:

• Qualifications:

o AAT Level 3/4 or equivalent professional qualification or qualified by experience

o GCSE in English and Mathematics at grade C or above.

o Excellent IT skills including advanced knowledge of excel and good all-round knowledge of Microsoft Office.

• Experience:

o Proven experience as a Purchase Ledger Assistant or in a similar financial role, ideally within the healthcare, social care, or similarly regulated sector.

o Competent in the use of medium/large accounting packages and systems.

o Understanding of financial ledgers and of control accounts and reconciliations.

o Previous experience in care homes, retirement villages, or the broader healthcare sector is advantageous but not essential.

• Skills:

o Excellent IT skills including advanced knowledge of excel and good all-round knowledge of Microsoft Office.

o Excellent reconciliation skills

o Strong interpersonal and communication skills

• Personal Attributes:

o Methodical approach with attention to detail

o Collaborative team player

o Ability to plan and organise to meet deadlines

o Good written and verbal communication; customer service mindset

o Proactive, with a continuous improvement mindset.

Benefits:

• Competitive salary.
• Opportunities for professional development and progression.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and experience for the role via the apply button on this website.

Nazareth Care Charitable Trust is an equal opportunities employer and encourages applications from candidates of all backgrounds.

We are seeking an inspiring leader to build on the success of our award-winning charity. Are you an experienced manager, confident communicator and empathetic team leader looking to make a difference for wildlife and nature-based learning?

The Bird of Prey Project is a registered charity and multiple award-winning visitor centre and zoo working to conserve birds of prey, restore habitats and make wildlife education accessible. At this exciting time for the organisation, we are looking to recruit a new Charity Manager who can manage the visitor centre whilst working alongside the Board of Trustees to develop strategy and objectives for the charity. You will have the incredible opportunity to lead a team working to inspire the public about wildlife, develop the highest standards of bird welfare and restore populations of wild raptors.  

What is the role about?

The Charity Manager works directly with the Board of Trustees to manage the charity and visitor centre.

The visitor centre receives over 10,000 visitors per year who provide the majority of the charity’s income. The senior bird team provide a high standard of ethical raptor care to over 20 species, using restraint free management and free-flight techniques, and also deliver experiences and displays to the public. The Charity manager works to ensure that the site is safe and compliant with law & best practice, the senior bird team are provided with adequate resources and that the visitor centre is meeting goals for income generation.   

The charity’s mission is to Conserve birds of prey, restore habitats and make wildlife education accessible. The Charity Manager over-sees the staff team delivering the charity activities, ensuring work is recorded and reported correctly.

You would also be responsible for line managing both Deputy Centre Managers. You should be confident in making decisions and able to balance opportunity and risk. An ability to operate within and develop governance, finance and risk frameworks is also a key part of the role, and whilst a background with working with birds of prey or in wildlife conservation is not necessary, you should be passionate about The Bird of Prey Project’s mission.

Key responsibilities

• Line manage and lead personal development of the Deputy Centre Managers.
• Overseeing income generation through visitor experience, including social media and marketing
• Develop new streams of income generation – including fundraising
• Act as company secretary and ensure our compliance with our licensing requirements, Charity Commission guidance, financial regulations, the law, and other relevant regulations/guidance/best practice.
• Maintaining, updating and creating policies, procedures and risk assessments as required
• Reporting charity impact and activities
• Work with the charity finance specialist trustee to:
  • accurately record finances
  • ensure key payments are made and collected on time
  • deliver payroll for employees
  • reconcile cash payments
  • review monthly forecast vs actuals reports
  • forecast and budget for the charity.
• Manage any relationships with any external bodies.
• Lead the strategic development of the organisation alongside the Board of Trustees.
• Attend, contribute to, and act as Secretary for board meetings

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, giving children the opportunity to engage at school and break the cycle of poverty. 

In our nearly seven years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 12,000 bed bundles to children to date!! 

WHO WE ARE LOOKING FOR

Zarach launched in Hartlepool & Stockton-on-Tees less than a year ago, and continues to grow with a launch in Middlesbrough in the coming months.  We are looking to recruit a Family Engagement Officer to join our dedicated team. The successful applicant will have the exciting opportunity to be involved in the shaping and growth of this valuable local service as we grow in the Tees Valley.

As our ideal candidate you will need to be within commuting distance of the Tees Valley (particularly Middlesbrough, Hartlepool & Stockton), and be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse, or other areas when required (approx. once per month).

You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.

Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.

WHAT WE OFFER

• Starting at £25,625 with progression up to £29,725 p/a (FTE)

• 36 days annual leave (including bank holidays) 

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media. 

SUMMARY

Position Title:  Operations Lead

Level: Level 4

Salary: £31, 320 - 36, 720 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton,  London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time)

Contract: Part time (32hrs/weekly),  fixed-term contract for 2 years, with potential for extension and role expansion.

Hours: TAA has flexible working hours, with some expected evenings and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date:  As soon as possible (potentially August)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. 

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

This is why we are looking for an Operations Lead capable of envisioning the full journey of a young person through their time with The Advocacy Academy from the first activation point to whenever they choose to end their journey with us. We want someone who is excited work with us in creating an environment that supports our mission and aspiration for our young people.

We want our young leaders to win and to build real power across the UK that ensures that the generations that follow aren’t just inheriting our mess, but our equipped and ready to fix it. That is why we are looking for someone passionate, a trusted partner, and the go-to person who will support us in all aspects of facility management. Working closely with the Operations and Community team, you will be responsible for the physical spaces and infrastructure within TAA. This includes overseeing the maintenance, security, and functionality of the Liberation Centre, equipment, and physical assets. Your focus is on the efficient operation of the physical environment.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will become a key member of the Finance, HR & Operations Team, including but not limited to:
   1. Supporting the Director of Finance, HR & Operations in maintaining and improving the relevant operational systems and processes.
   2. Supporting the Director of Finance, HR, and Operations in ensuring the delivery of our Liberation Centre strategy: working closely with the Community team to ensure the Centre provides a functional, welcoming, inclusive, and safe space environment for our staff, young people, and community.
   3. Building relationships with other departments, engaging with them to understand their needs, and communicating regular Operations updates.
2. You will ensure that your responsibilities run like well-oiled machines by being a conductor of the orchestra through becoming a key member of the Finance, HR and Operations team supporting the team to achieve their strategic objectives for the year:
   1. Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
      • Supporting the Director of Finance, HR, and Ops in ensuring the maintenance of our Liberation Centre, which includes: establishing protocols and processes for healthy work environments, supporting in making the space accessible and safe for all its user groups.
      • Supporting maintenance and safety checks are regularly carried out at the Liberation Centre, including security and fire systems, evacuation, and emergency drills.
      • Acting as the main point of contact with the council and centre manager and liaising on matters related to maintenance and repair.
      • Being the main point of contact for building contractors.
      • Supporting with identifying first aiders and marshals, acting as one of them, and ensuring that the first aid box is adequately stocked up at the Liberation Centre and that the fire extinguishers are within date.
      • Supporting the Director of Finance, HR, and Operations with the development of applicable risk assessment forms (e.g., general risk assessment for the Liberation Centre, fire risk assessment, COVID, remote work, employee wellbeing, incident report, etc.) and their completion as may be required.
      • Rolling out mandatory Health and Safety training courses and undergoing regular H&S training to keep your knowledge updated and informed of changes in regulations.
      • Ensuring the space is well-stocked, and holding our procurement practices 
      • Liaising with our cleaner and making sure that the relationship works well and that the cleaner is supported in their access of the space
      • Supporting the Community team in holding overall safety practices for the Liberation Centre 
   2. Provide Support on TAA IT infrastructure, to include but not limited to:
      • Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
      • Support the Finance, HR and Ops Director with planning for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
      • Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.
      • Sourcing and Setting up laptops and phones for staff, and supporting staff in using tech as part of inductions.
      • Keep updated with changes in legislation that may need to be considered within The Advocacy Academy’s facilities and IT management.
      • Managing our trello project management tool.
      • Leading on tech repair via apple support or penelope for the staff team
   3. Provide HR support, to include but not limited to
      • Supporting the Head of People with DBS checks and the onboarding of new staff, ensuring they have the necessary information and equipment for their work.
      • Working with the Head of People to ensure that all our candidates have a great experience from the beginning to the end. 
      • Support with Office induction for new starters.
      • Supporting with planning social events.
      • Supporting on tech off  boarding for staff leaving
   4. Provide M & E Support, to include but not limited to
      • Coordinating and supporting the implementation of  monitoring, evaluation, and learning (MEAL) infrastructure across departments to track impact and efficiency.
      • Managing and optimising Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
   5. Provide Finance Support, to include but not limited to:
      • Be the main point of contact for our day to day Host finance administration. 
      • Supporting our team with generating sales invoices.
      • Monitoring and responding to our Operations and expenses and invoicing slack and email messages.
      • Processing invoices and expenses in a timely and accurate manner.
      • Supporting fundraising team with gift-aid reconciliation.
3. Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:
   1. Embody our commitment to social and economic justice
   2. Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Director of Finance, HR and Ops and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
   3. Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
   4. Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
   5. Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest 
4. Governance and Compliance
   1. Work with the Finance, HR and Operations to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
   2. Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU  

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

  IDEAL SKILLS & EXPERIENCE  

• Detail oriented 
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Microsoft Excel/ Google Sheets, Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Operations Lead role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Operations Leads entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the Operations Lead role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any

form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES  

• • Closing Date: The deadline for applications 27th June 2025 by 10am.

Please be aware that there will be two rounds of interviews (including an interview task) and we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

NOTHING ABOUT US WITHOUT US  

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims, and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.

You will offer compassionate, confidential, support to CYP of all genders, who have been subjected to sexual violence and abuse. Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.

12 month fixed-term contract with opportunities for extension (funding dependent)

An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.

Salary

Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution

Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution

Hours of work

Part-time | 22 hours per week (Weds to Fri) | Working hours pattern: 11am-7pm, 9am-5pm, 9am-3pm | 1 day working from home a week

Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.

Location:

Mainly in our Birmingham City Centre offices with some remote working

Purpose of post:

To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:

• Provide emotional and practical support, at every stage of the victim/survivor journey
• Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
• Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
• Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
• Ensure that victims/survivors can access the health and other support services that they need.
• Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
• Work closely with our Counselling and Wellbeing Services Teams.

The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.

About you

We seek a qualified solicitor or barrister who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Two years of practising experience in the UK, with some experience in employment law;

• Experience of working in a legal team

• Excellent analytical skills with ability to conduct legal research

• Excellent case management skills

• Excellent client management skills

• Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

Please download the job description for full responsibilities and complete person specifications.

How to apply

We are actively interviewing for this role as applications come in, so please apply as soon as you can. 

Please send your CV and Cover Letter by 21st June 2025  and don’t hesitate to reach out with any queries about this opportunity.

Two Rhythms is seeking a dynamic Business Manager to spearhead their operational and financial success, ensuring the charity's sustainability and growth. This pivotal role involves driving earned income, managing financial health, and expanding the reach of their therapeutic arts programs across South Wales and the UK.

The Business Manager will oversee the operational and financial management of the charity, ensuring the organisation is efficient, sustainable, and aligned with its mission. They will focus on earned income generation and working to increase it in line with the business plan. They will be outward-facing, generating new business with local authorities, care providers, schools, hospitals and hospices. They will work closely with the CEO, and Head of Programme to introduce the 2R programme to new guests across South Wales, and with the Membership Officer to extend our membership programme across the UK.

The Business Manager will play a crucial role in managing the charity's financial health, ensuring resources are effectively utilised to support its mission and goals. This hands-on role involves overseeing financial planning, budgeting, reporting, and compliance while supporting their leadership team colleagues with financial insights and strategies.

They will prepare reports for the management team, CEO and Trustees as required and they will liaise with our external accountants, helping to prepare annual accounts and other statutory documents.

DUTIES AND RESPONSIBILITIES

OPERATIONAL

1. Business and Operational Management:

• Oversee daily operations, ensuring efficiency and effectiveness across departments.
•  Design and implement new processes to monitor trading performance.
• To act a responsible point of contact for managing day-to-day facilities and building issues.
• Management of external contracts relating to facilities and running of the organisation. 
• Review environmental considerations of the organisation in-line with the requirements and policies of our funders, landlords and partner organisations.
• Support the administration of session bookings, liaising with finance and management colleagues.

2. Compliance and Governance:

• Working as part of the charity’s Safeguarding team helping to ensure best practice across the charity’s activities and operations. (Appropriate training will be provided)
• Ensure the charity complies with relevant financial regulations and reporting requirements.
• Manage risk and protect the charity’s financial reputation and assets.
• Maintain accurate records and policies, working closely with trustees or board members.

FINANCE

3. Financial Management and Planning:

• Prepare and manage budgets in collaboration with the leadership team.
• Monitor and control income and expenditure to ensure financial sustainability.
• Develop financial forecasts and plans to support strategic decision-making.
• Manage invoicing, liaising with external clients and contractors with respect to debt management, reviewing and improving booking processes where necessary. 

4. Accounting and Reporting:

• Maintain accurate financial records and oversee day-to-day bookkeeping.
• Prepare monthly management accounts, including variance analysis.
• Produce annual financial statements and manage the year-end accounting process.

5. Donor and Grant Management:

• Track restricted and unrestricted funding, ensuring proper allocation and reporting.
• Provide financial reports and updates for donors and grant applications.

PEOPLE

6. Supporting Stakeholders:

• Work closely with trustees and the senior leadership team, providing clear insights.
• Contribute to the charity's overall strategic planning and growth.
• Attend board meetings, ensuring accurate minutes and record keeping.

7. Leadership and Team Support:

• Work closely with Senior Management colleagues to provide strategic advice and insights.
• Manage and support staff, fostering a positive and productive work environment.
• Lead by example, promoting the charity’s values and mission in all actions.

COMMERCIAL ACTIVITY

• Work with the team to drive sales, pursue new clients and increase the charity’s earned income, collaborating with Programme, Membership and Marketing colleagues and the CEO to further the charity’s work.
• Lead on our engagement with the health and social care sector, including private and public organisations.
• Assist the CEO in submitting reports to funders, regulatory bodies, and trustees.
• Support the development of funding proposals with accurate financial input.
• Assist the CEO in building relationships with external partners and stakeholders, including corporate and commercial clients.