Communications and community coordinator jobs

Foundation Coordinator (Part-Time, Maternity Cover)

Central London | 2–3 Days per Week | Until Dec 2026

Circa £45,000 pro rata

We are seeking a highly organised Foundation Coordinator to provide governance, financial, and administrative support to a portfolio of grant-making foundations. Acting as the link between trustees and supported charities, you’ll ensure smooth operations, accurate financial tracking, and effective communication.

Key responsibilities include:

• Preparing agendas, board packs, and professional minutes
• Liaising with trustees and charities on donations and enquiries
• Maintaining accurate financial records and supporting audits
• Overseeing grant-making due diligence and compliance

We’re looking for someone with:

• Strong administrative and organisational skills
• Experience in board support and financial record-keeping
• Excellent communication skills and attention to detail
• Knowledge of charity governance or philanthropy (desirable)

This role is perfect for someone who thrives on structure, enjoys balancing multiple priorities, and is motivated by seeing the positive impact of philanthropy.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world’s largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life – reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections.

The part-time Curatorial Officer will be responsible for the museum’s curatorial activities, with a specific focus on achieving the required collection management standards for Museum Accreditation with the Arts Council by August 2026. This will include developing curatorial policies following Spectrum guidelines. There will also be opportunities to develop interpretive materials to enhance visitor understanding and appreciation of the triple expansion engines and our collections, to foster relationships with local communities and to provide training and support to volunteers on collections management and interpretation. A full role profile is available.

As part of this project we are also recruiting a Museum Operations & Project Manager (two days per week) and a Volunteer Coordinator (two days per week). The Curatorial Officer will report to the Museum Operations & Project Manager.

This is an exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site.

Qualifications and Skills:

Experience in museum curation and working to collections management policies and procedures normally found in an Accredited museum

Experience of using spreadsheets and/or other collections management software

Knowledge of Arts Council Accreditation requirements and standards.

Strong organisational skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team, including with volunteers

Personal Attributes:

Passionate about museums and their role in society

Detail-oriented and committed to maintaining high standards

Proactive and able to manage multiple tasks

Enthusiastic about visitor engagement and learning

The role involves working with our collections and archives, which are located in areas of the Engine House accessible only via steep stairs due to the historic nature of the building. We will make reasonable adjustments to accommodate candidates wherever possible but please let us know if you have any specific access requirements.

We are looking for an awesome conference producer to grow our in person events offering for our community of Pupil Premium Leads across the 1,700 secondary schools in our network

Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.

Why?

So Pupil Premium Leads and Champions can learn what’s working (and what isn’t), so they can deliver the best education possible to all of their students, regardless of their background

What's the role?

Your job will be to produce in person conferences, with a difference, for Pupil Premium Leads in 

Events where practitioners don’t just share what’s worked but also what hasn’t. Openly and transparently.

The aim is to curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.

• What we avoid
  • Glossy key notes delivered by non serving leaders telling serving leaders what to do
  • Only sharing their successes
  • Surface level panels that don’t say anything of substance about how leaders do what they do
  • Lots of passive sitting and listening in big audiences
  • Not developing deep and lasting relationships between attendees
  • Where the events are geared entirely towards promoting products and services more than the amazing PPM leaders and their practice
• What we deliver
• Dedicated to giving serving Pupil Premium Leaders - from diverse backgrounds - to the platform to share their work
• Sharing openly, honestly and transparently the challenges as well as the wins
• Small group discussions about very specific topics where attendees can go deep
• Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
• Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.

On the speaker/content side, you’ll:

• research what’s important to Pupil Premium Leaders

• find serving Pupil Premium Leaders who have expertise in those areas

• Invite and book them to be speakers and

• support them to be their best on the day.

On the attendee/learning/ side, you’ll:

• communicate the offering

• design sign up and onboarding processes

• promote the event across our social media and email channels and

• ensure delegates have everything they need to get the best out of the event.

On both sides you’ll:

• lead the follow up and evaluation of the events.

On the partnerships side you’ll:

• generate leads from potential partners and sponsor

• contact them with information about sponsorship packages

• manage the relationships with partners

• Events where sponsors provide thought leadership not sales pitches​

�� How you’ll be driving our mission forward

Researching topics that matter to Pupil Premium Leaders right now

• Emailing/messaging them to ask what they’ve had success with and need help with

• Creating a database of strengths and needs across the community

• Reading education press, policy and practitioner led blogs.

• Engaging with conversations on social media

Finding, inviting and booking speakers

• Using national datasets to find schools and Pupil Premium Leaders who are succeeding against the odds

• Digging into PPM practice and Pupil Premium Leaders’ blogs/posts to build a list of possible speakers

• Crafting emails that invite Pupil Premium Leaders you may have never met to speak at the conference

• Following up and leading Pupil Premium Leaders through the speaker onboarding journey

Supporting speakers to be their best

• Designing editorial guidelines and communicating them with speakers

• Supporting them to find a focus for their sessions and feeding back on the content

• Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc

• Automating workflows and emails using Zapier and Airtable

• Sharing all pre-event information they need in good time

Designing attendee sign up and welcoming processes

• Designing and building pre-event registration processes and forms

• Gathering pre-event information from attendees eg attendee details, access/dietary needs and 

• Automating workflows and emails using Zapier and Airtable

• Sharing all pre-event information so they can get the most out of the conferences

Promoting the event across our channels

• Working with a designer to commission graphics

• Writing social media posts on LinkedIn and Twitter

• Working with the Pupil Premium Leaders who are speaking to write sharable, top of funnel social media posts that inspire, entertain and inform Pupil Premium Leaders

• Designing, writing building email workflows and drip campaigns in our CRM (Hubspot)

Ensuring delegates have everything they need to get the most out of the conferences

• Tracking and auditing that all delegates have shared required pre-event information

• Writing succinct emails which delivered at the right time in a way that respects their workload and capacity

Evaluating the success of the conferences.

• Designing and building post event evaluation forms

• Seek, gather and analyse customer feedback and user data to ensure member success.

• Tracking and auditing evaluation completion

• Following up with both speakers and delegates to maximise

Who are you?

• A values driven educationalist
• Technophilic project manager who has a spreadsheet for everything
• Curious and empathic relationship builder
• Entrepreneurial, innovative and flexible
• Analytical but also a content-minded story finder and teller
• Feedback embracing learner in the pursuit of mastery of your craft

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.

• Education and/or teaching: Knowing how the MAT and schools system works is a must. Knowing who does what PPM role in schools will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role

• Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces.

• Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.

• Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg Hubspot and Airtable

• Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.

• Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier. Automating drip campaigns and email workflows.

What are the benefits?

• Exposure to the most inspirational and impactful PPM Leaders in the country 

• Opportunity to work within an early-stage, mission-driven organisation and shape its direction

• Flexible working culture/flexible working hours

• Pro rata £28,000-£33,000 dependent on experience

• Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 16 weeks a year: October-February. Possibility to expand conference work to new audiences if successful.

• Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.

• Dramatically grow your network of school leaders

Timeline:

• Applications open: 27th August 2025

• Deadline for applications: midnight Sunday 14th September

• First interviews: Starting week of 22nd September,

• Second interview: Starting week beginning 29th September,

• Notification of decision: by 3rd October,

• Start date: week beginning 6th October

We expect this to be a popular role. We will be inviting people to interview on a rolling basis. We advise submitting an application early.

How do you apply?

To apply for the role please send complete this application form no later than Sunday 7th September at midnight:

For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   1. why you want to apply

   2. how your values, knowledge, skills and experience make you the best person for the role.

   3. a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, please download the attached job ad pdf.

Digital Organiser

We are seeking a TeamWilder Digital Organiser to connect communities online, grow networks, and empower people to act for nature with Warwickshire Wildlife Trust.

Position: TeamWilder Digital Organiser
Location: Warwickshire, Coventry and Solihull (home, office or community-based working)
Salary: £25,353 to £34,694 per annum depending on experience
Hours: Full time, 35 hours per week, including some evenings and weekends
Contract: Permanent
Closing Date: 25th September 2025

About the Role

This exciting role with Warwickshire Wildlife Trust will use digital tools to build the online foundations of our Team Wilder movement. You will connect with people across digital spaces, listen to their experiences of nature, and help them turn connection into action.

Key responsibilities include:

· Developing and delivering a digital organising strategy to grow participation.

· Building relationships through online conversations and platforms.

· Supporting and training digital leaders, volunteers, and peer groups.

· Creating inclusive digital spaces that connect local action with wider campaigns.

· Contributing to the Team Wilder Academy, supporting digital learning and leadership.

About You

We are looking for someone who is passionate about people and communities. You don’t need to be a wildlife expert – what matters is your ability to connect, motivate and empower others. You will bring:

· Experience using digital tools to build communities, projects, or campaigns.

· Strong listening and empathy skills with the ability to build trust.

· Confidence engaging with people from diverse backgrounds.

· Adaptability, collaboration and a focus on making things happen.

· A commitment to inclusion, equity and social justice.

About Warwickshire Wildlife Trust

Warwickshire Wildlife Trust is one of 46 Wildlife Trusts across the UK. Together, we are on a mission to put nature into recovery by 2030. Locally, we care for 67 nature reserves covering over 1,000 hectares and have more than 700 active volunteers. By joining us, you’ll be part of a grassroots movement with a bold vision for wildlife and people. Staff benefits include 25 days holiday plus bank holidays, up to 7% employer pension contribution, Employee Assistance Programme, EV salary sacrifice scheme and death in service benefit.

Other roles you may have experience of could include: Community Engagement Officer, Digital Campaigns Officer, Volunteer Coordinator, Digital Engagement Manager, Community Development Officer.

To apply: Please complete the Warwickshire Wildlife Trust application form by the closing date.

enga

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.

About the opportunity

As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together. 

With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT). 

The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.

Responsibilities

Your responsibilities will include.

· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.

· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.

· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.

· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,

· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.

· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.

· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.

· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.

Competencies

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.

· Passion and desire to make a positive difference to the lives of vulnerable people.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.

· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

·  Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

First round interviews are likely to take place w/c 6th October

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Fundraising Manager will be instrumental in supporting the wider team with our fundraising efforts. They will work closely with the Senior Management Team and the External Relations department along with the wider cathedral community. The Fundraising Manager will be responsible for trust and grangt funding applications as well as identifying new potential sources of income. 

PERSON SPECIFICATION 

Essential
Experience in a Fundraising / Development role.
Demonstrable capacity to raise funds from trusts and foundations.
Exceptional communication skills, together with a confident and professional approach.
Must be self-motivated whilst understanding the importance of working as part of a team.
Sympathetic towards and supportive of the mission and values of the cathedral.
High level of administrative competence and comfortable handling and reporting on financial information.
The ability to establish and maintain good working relationships with a range of people including cathedral colleagues and external organisations.
Willingness to work flexibly, including evenings, weekends and public holidays as required.
Experience of working towards and delivering against an agreed financial target.
Empathy with the ethos of the Church of England. 
 

We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.

The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).

In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.

This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.

Night Shelter Manager

Glass Door Homeless Charity

London, Greater London (On-site)

£19.90 per hour

Part-time (Daily shifts - 5pm to 10pm )

Contract (Six months)

How to apply

Job description

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Salary: £27,613.80 (£31,000.53 including London Office Allowance) plus competitive pension

Please note that this role will be closing on Monday 29 September at 9am.

The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic  programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.

The Academic Programmes Administrator will work to contribute to a first-class participant experience on the Approach Social Work programme. The post holder will be required to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A high standard of customer service is expected throughout, including at peak periods. 

Some key responsibilities include:

• Act as first point of contact for queries from various stakeholders, working closely with regional delivery teams to ensure that applicants, participants and Fellows (our programme alumni) are fully supported with the information they need
• Service online and in-person meetings as required, including scheduling, circulating papers, coordinating breakout sessions and writing minutes.
• Provide support to the academic registrar for all registry functions, including the recording of assessment outcomes and preparation for exam boards
• Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements

A little bit about you 

We are looking for someone who is committed to the values of Frontline and has a ‘can-do’ attitude. You will be highly numerate and organised, with excellent attention to detail and an awareness of the implications of handling personal data.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Background to the role

Job description

Job Purpose

• Carry out home repairs and maintenance work for older people and/or their carers across East London. 
• Support AUKEL Home & Settle service in providing support to aid hospital discharge. 
• Carry out home security checks and advise and fit crime safety devices/adaptations. 
• Deliver person centred service to diverse communities across East London. 

Key Tasks

• Fitting installations to instructions from Social Workers / Occupational Therapists e.g.,
  • key safes
  • fitting grab rails
  • banister rails 
  • raised toilet seats 
  • telephone extensions 
  • fixing commodes to the floor 
  • fixing down loose floor covering
• Installation of security devices and smoke alarms. 
• Relocation of furniture – set-up of micro-environments to aid hospital discharge. 
• Draft proofing 
• Delivery of equipment as required e.g. emergency heaters, walking frames etc. 
• Carry out home safety checks advising on crime safety devices and adaptations and fitting as required. 
• Taking care of cleaning of tools and equipment and checking they are in good working order meeting health & safety requirements. 
• Ensure that the service user’s home is left clean and tidy on completion of the work and be responsible for the safe and proper removal of waste and debris. 
• Taking responsibility, whilst using, AUKEL vehicle(s) ensuring that are in a roadworthy condition and reporting any concerns to Line Manager. 
• Carpentry, minor plumbing, minor electrical work 
• Working closely and supporting AUKEL volunteers. 

Administration

• Keeping detailed records of jobs completed e.g., time taken, materials used, cost.
• Keep accurate records of customer donations.

Quality

• Provide services in accordance with Health & Safety Legislation.
• Supporting the maintenance of Foundations Quality Mark by providing excellent services and customer support

Liaison

• Home & Settle Hospital Discharge Services
• Home & Care Services
• Bart’s Health NHS Trust Royal London, Newham & Whipps Cross Hospitals
• Homerton University Hospital
• Adult Social Care
• Wider AUKEL services

General

• Meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any training required to be completed to fulfil the role e.g., Trusted Assessor training;
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

• The role is supervised and supported by the Senior Handyperson
• Hospital Discharge Project Co-Ordinators: Royal London Hospital, Homerton Hospital and Whipps Cross Hospital.
• Wider AUKEL services
• Facilities Manager.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Essential/Desirable

Experience

Essential

• Experience of working in a diverse community
• Experience of working in a domestic environment
• Demonstrable experience of working as a handyperson

Knowledge & Understanding

Essential

• Understanding of confidentiality policy and practice
• An awareness of and sensitivity to the needs of older people
• Awareness of health and safety issues, risk assessment, COSHH, RIDDOR etc.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on our clients, as well as a commitment to investing in increasing your own awareness of EDI issues so you can contribute to making our organisation as equitable and inclusive as possible

Desirable

• Trusted Assessor Trained

Skills/Attributes

Essential

• Excellent interpersonal skills
• Excellent verbal and written communication
• Good planning and organisational skills
• Ability to work independently and as part of a team
• Ability to prioritise and manage time and resources in a competent manner
• Ability to drive with a clean licence (electric vehicle available for day time use for candidates over the age of 30 years), Under 30 years car allowance will be paid.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. 
• Commitment to learning and development and reflective practice. 

Desirable

• Ability to speak a community language

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Ability to travel throughout AUKEL areas of benefit
• Flexibility in working hours to meet organisational needs.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 

We have a fantastic opportunity for an enthusiastic, proactive and driven Fundraising Manager to join our team at Brain Tumour Support. You will be joining the team at an exciting time as we seek to grow our supporter base both locally and nationally.

You will assume responsibility for the delivery of the fundraising strategy to achieve ambitious unrestricted income targets through Corporate Partnerships, Community Fundraising and Individual Giving. Motivating and line managing a small, but growing fundraising team, you will ensure activity levels are on track to achieve both income and awareness targets for the charity.

Ideal candidates must come from a charity fundraising background, with the drive to inspire a team, grow income, build relationships and initiate opportunities for development of the fundraising function. This role will suit a dynamic and positive individual, with a proven track record and extensive experience of meeting demanding income targets within various income streams, one of which should be Corporate, community or individual fundraising. Experience of developing and leading a team to success is desirable for this role.

This in an exciting and varied role, that you will be able to really put your stamp on, working with a really engaged charity team and reporting to the Head of Fundraising and Operations.

We value our staff and offer a welcoming working environment with an enthusiastic and committed team. We can offer you:

- 25 days annual leave plus bank holidays

- Enhanced sickness pay scheme

- Flexible working and hybrid working patterns

- Family friendly and carer supportive policies

- Opportunities for training and development

- Robust supportive supervision, and 1:1’s

- Whole team working practices and opportunities to feel close to the support delivery

- Whole team charity away days once a year, with overnight stay and socials

- Staff engagement incentives throughout the year

- Wellbeing and mental health support

Our mission is that no-one feels alone when facing the effects of a brain tumour diagnosis and this is an exciting time to join the team as we look to the future.

The role has a requirement to work some evenings and weekends to meet supporter needs, and will require some travel. A full UK driving licence is essential.

If you would like an informal chat regarding the role, please contact Sarah or Emma

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery. 

Client Support duties include:

• Support client enquiries by using in depth mental health skills to triage effectively
• Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
• To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
• To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
• Contribute to the development of a safe welcoming environment
• Provide support for clients when they may be experiencing emotional distress.

Service support duties include:

• Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
• Utilising and updating the client database/s for client enquiries, client information and changes to services
• Working with service managers to ensure homogeny of client referral information and processes
• Supporting clients and services by keeping an up to date understanding and log of internal services

Volunteer Co-ordination duties include:

• Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
• Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities

Please see the attached job description, which includes all duties and skills required.

This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday. 

£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.

To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer