Communications And Digital Manager Jobs in Westminster, Greater London

Fundraising Engagement Manager

Location: Home Based – South and West Scotland

Contract Type: Permanent

Hours per Week: Full Time, 35 hours per week

Salary: £30,753 per annum FTE

Closing date: Sunday 16th June 2024

Informal phone calls: Tuesday 18th June 2024

Interview Date: From Monday 24th June 2024

Do you want to join our commitment to ensure no family faces cancer alone?

We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.

A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The South & West of Scotland is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families across the region and our Home from Home 'Marion's House' in Glasgow enables families to stay close to their loved one for free during treatment, so building relationships with these teams are a must.

We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.

Experience within a similar role, or within the charity sector would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:

• Master at storytelling

• Epic at relationship building

• Strong prioritisation skills

• Great communicator

• Self-Motivated

• Self-Aware

• Great at spotting opportunities

• Influencing/Negotiating

• Compassion

• Bravery

• Integrity

• Team player

The must haves:

• Have a full UK driving licence and access to a car (including business insurance)

• Have a sufficient Broadband connection

• Live within the South & West of Scotland region. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered

• This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a Basic level.

If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, please contact us via email to arrange an informal chat.

Diversity declaration

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Please visit our website to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.

What we offer

Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.

You can find out more about our benefits package on our website.

You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.

REF-214 261 

• Salary: £34,250 – 37,500 gross per annum at 1.0 FTE

• Working pattern: 1.0 FTE  (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: Operations Team

• Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too. 

• Reporting to: Head of Operations & People

Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.

You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.

At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.

The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.

This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like to arrange this, please visit our our website for more information on contact details. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.

The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

Closing date: Sunday 23rd June 2024 at 11.59 pm.

We are seeking a detail-oriented and motivated Junior CRM & System Administrator to manage the configuration and operation of our Customer Relationship Management (CRM) system. This role involves ensuring the CRM is optimized for data integrity, user efficiency, and effective communication with members and stakeholders. The ideal candidate will have a foundational understanding of CRM systems, be comfortable with data management, and possess strong organisational and communication skills. Experience of CiviCRM is highly desirable.

About Open Age:

Open Age was established in 1993 and we’re now celebrating 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres, online and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and office closure over Christmas.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

Salary: Grade G - £32,000 to £37,000 (with London Weighting if applicable)

Hours: 35 hours per week, Full-time, Permanent

Location: Flexible We have offices in London, Cardiff, Belfast and Glasgow and are a fully hybrid organisation.

Reports to: Head of Marketing and Communications within the Engagement and Influence Directorate

About The Fostering Network

The Fostering Network is the UK’s leading fostering charity. We are dedicated to creating a better future for fostered children and young people. We bring together everyone who is involved in their lives, leading, inspiring, motivating and supporting them to make foster care better. Together with our members and supporters we are a powerful catalyst for change, and we have been shaping and influencing the fostering agenda for more than 50 years. 

About the role

The postholder will plan, implement and deliver all digital marketing plans and activity as part of The Fostering Network’s integrated marketing and communications strategy, supporting organisational objectives regarding in relation to; membership engagement and value, income generation, service delivery and campaigning, and will:

• Ensure consistent operation, quality and relevance of The Fostering Network’s website and other digital properties, delivering an excellent user experience and content plan to our members and stakeholders.
• Act as brand guardian, ensuring all digital communications are high quality, relevant and promote our key messaging and brand values.
• Contribute to the development of marketing and communications team processes which support our strategy and deliver an effective service to the organisation.
• Be responsible for website content, engaging with internal and external stakeholders to maintain and develop our online presence.

Closing date: Monday 17th June at 12 noon

Interview date: W/C 24th June

Interview location: Online

To apply please go to our job vacancies page on our website and email your completed application form to us. CVs will not be accepted.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Place of work: Remote, with regular monthly travel to Central London for events and meetings 

This is an exciting opportunity for a visionary, strategic and experienced leader from the charity sector to lead our efforts to provide media, communications and digital skills training and other support for charities, secure more funding and in-kind support for our work, and develop our relationships with relevant stakeholders including other charities, infrastructure organisations like NCVO, government bodies, and trusts and foundations. 

You will bring a strong understanding of the communications challenges that charities face as well as demonstrable expertise in communications training and capacity-building for charities, innovative programme design, securing grant income and other forms of funding, and working with multiple stakeholders. 

This role would suit someone with deep knowledge and experience of the UK charity sector combined with a strong interest in the latest media and communications trends and applications.

We are looking for a thought-leader who is confident about speaking at conferences and events and using social media to raise awareness about Media Trust and our work.

Key responsibilities 

• Strategic Leadership: Develop and implement strategies and new initiatives to drive growth and innovation in the range of charity services (paid and un-paid) we currently provide, drawing on sectoral insights and taking a user-led approach as much as possible. 

• Programme Oversight & Line Management: Manage the delivery to a very high standard of all our charity capacity-building and training programmes, including being a highly effective line manager for our team of dedicated charity services programme managers. 

• Grant Writing and Income Generation: Develop funding proposals and grant applications to secure new and repeat funding support for Media Trust's charity programmes and activities and lead the development team in meeting income targets through paid for training for clients including charities and funders. 

• Partnership Development: Forge effective partnerships with relevant stakeholders including other charities, infrastructure bodies like NCVO, ACEVO and The Heritage Alliance, as well as delivery partners including Equally Ours and Climate Outreach, government bodies, and trusts and foundations. 

• Representation: Represent Media Trust at charity sector and other conferences and other events and on social media, to raise awareness about Media Trust and our work. 

What we are looking for in you 

• Senior Leadership Experience: Proven track record of senior leadership in the charity sector, ideally at an infrastructure or membership organisation, including line management experience and responsibility for managing budgets. 

• Training & Capacity Building Programme Expertise: Demonstrated expertise in designing, delivering and measuring the impact of training and other capacity-building programmes for charities and under-represented communities, ideally by strengthening their media, communications and/or digital skills. 

• Business Development: Demonstrated expertise in designing and pitching for paid for training and other services. 

• Grant Writing Experience: Strong grant writing skills with a successful history of securing funding from diverse sources including government grants, trusts and foundations, and corporates. 

• Charity Sector Knowledge: A strong understanding of the communications challenges charities are facing and what interventions are working/not working. 

• Knowledge of Media & Comms Trends and Applicability to Charities: Knowledge of the latest media and communications trends and how we can work with our industry partners to ensure charities are accessing and using emerging platforms, applications, etc. 

• Confidence in Public Speaking & Using Social Media: Experience of speaking at conferences and other public events and facilitating training for a large group. You will also be confident about using your social media profile to raise awareness about Media Trust and our work.

• Outstanding Communication Skills: Very strong written and verbal communication skills, including the ability to articulate complex ideas clearly and persuasively, with the ability to adapt tone and approach for different stakeholders. 

• Commitment to Equality & Inclusion: Deep commitment to Media Trust's mission and values and a passion for social justice. 

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.

Programme Manager - South Central Region

Location: Home Based
Salary: £36,050 FTE
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?

Our three-year strategy is working well with improvements and expansions to our delivery model, a renewed vision and mission and we want to continue to develop and grow. To support this, we are recruiting for a new programme manager to grow our programmes and contracts in our South-Central Region. This area covers prisons HMP Winchester, HMP Bullingdon, HMP Grendon, HMP Springhill, HMP Aylesbury, HMP Huntercombe, HMP Woodhill, HMP Isle of Wight and HMP Gurnsey. We are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

Working closely with people in prison, prison managers, Shannon Trust staff and volunteers you will ensure development of our criminal programmes maximising literacy and numeracy learning opportunities for people across a number of prisons and contracts in your area. 

Ideally you will have some experience of prison settings, managing teams and contract performance, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. We want to hear from applicants who can lead, drive performance and who are as committed to the cause as we are.

This is a home-based role which requires regular weekly travel across the South Central area to prisons and meetings (anticipated number of travel days are 2 days per week).

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews to be held on 27 June 2024. 

REF-214153

The Mass Market team’s mission is to inspire the UK public to financially support the IRC in order to help people impacted by conflict and disaster. The main purpose of this role is to support the Director, Mass Markets UK in generating long-term sustainable growth, maximising net unrestricted revenue and developing a supporter-centric fundraising model. 

As the Senior Acquisition Marketing Manager, you will be responsible for developing and leading the Acquisition strategy and programme across cause and prize-led programmes, supported by a team of three. You will be responsible for significantly growing the supporter base and meeting income targets by optimising our multi-channel cash and regular giving programmes and expanding into new products, channels and audiences. You will respond to emergency appeals led by IRC, and as a member of the Disasters Emergency Committee, ensuring speed to market and maximum net revenue are prioritised at all times.

You will be joining a team focused on excellence and growth, with significant opportunity to lead on change and drive impact.

Scope and Authority

Authority:

The post holder will have the authority to make decisions regarding acquisition operations and to make decisions and recommendations regarding strategy and long-term financial planning alongside the Director, Mass Markets UK.

Responsibility for Resources:

This position will manage and develop 3 team members, with plans to expand the team over the remaining years of the strategic plan. This position will also manage agency relationships and consultants. The post holder will be accountable for a substantial income and expenditure budget.

Key Working Relationships

Internal:

· Director, Mass Markets UK

· Senior Retention Marketing Manager

· Mass Market Global Support (Digital and Offline Acquisition)

· Data and Analytics

· Corporate Finance and Financial Planning and Analysis (FP&A)

· Gift Processing

· Comms, Digital Engagement and Creative Studio teams

· Mass Market equivalents in other markets e.g., Sweden

· Marketing Technology, Systems & Platforms teams

External:

· Fundraising consultants, agencies, and other key suppliers

KEY ACCOUNTABILITIES

Strategy and programme development (50%)

• In consultation with Director of Mass Markets, UK, lead on the development, implementation and monitoring of the UK Acquisition strategy and operational plan

· Maintain and develop a monitoring and reporting framework for acquisition activity and associated KPIs that show the performance of the acquisition strategy

• Oversee donor acquisition and revenue activities across cash, regular giving, lead gen, lottery and the mid-level portfolio

· Deliver emergency appeals both as IRC and as a member of the Disasters Emergency Committee, review and develop processes and collaborate with other departments and the DEC to ensure speed to market and maximum net revenue during activation

· Continuously assess and improve our core business and work to diversify our channel and product mix, alongside exploration of audience profiles that enable us to reach new segments of the UK public with meaningful propositions and messaging

• Be accountable for activity being produced on time, in budget and within departmental strategic objectives
• Work closely with equivalent teams in other national markets (i.e. Germany, Sweden, US, South Korea) and central support teams to ensure all engagement is coordinated, and where appropriate, synchronised.

Budgeting and planning (20%)

· Oversee the acquisition planning and budgeting process, ensuring all activity and project work is aligned with UK Mass Markets strategic objectives, is created in conjunction with Retention priorities and is balanced against team and organisational resources

· Propose investment / disinvestment where appropriate, and advise the Director of Mass Markets UK on additional long-term and short-term investment opportunities

· Balance in-year net income opportunities against multi-year investments, ensuring plans balance new donor targets with revenue generation

· Monitor the effectiveness of activities on an ongoing basis and take contingency action as appropriate to achieve monthly net income targets and return on investment

· Oversee income and expenditure tracking and manage the reconciliation and monthly variance reporting, providing commentary to the Director, Mass Markets and FP&A colleagues on a regular basis   

Leadership and management (10%)

· Lead and develop the Acquisition team, ensuring performance objectives are managed throughout the year and opportunities for development and progression are identified and prioritised

· Be an active part of the UK Mass Markets management team, modelling leadership behaviours and supporting the Director, Mass Markets UK in developing a team culture of high performance, continuous improvement and constructive feedback

· Deputise for the Director, Mass Markets UK as and when required

· Work closely with the Senior Retention Marketing Manager to increase connection across Acquisition and Retention, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation

· Be the acquisition expert in cross-market working groups and committees

· Manage 3rd party supplier relationships and contracts, ensuring all work carried out is to a high standard and represents good value for money

· Along with the Senior Retention Marketing manager, lead the internal gambling operations committee and be the specialist in gambling legislation and best practice for prize-led products

· Forge excellent relationships across all areas of the IRC to identify opportunities for collaboration where appropriate

· Network and build profile of the IRC-UK Mass Markets team internally and externally, and champion fundraising within the organisation

· Work closely with the creative studio to develop content that actively demonstrates our commitment to diversity, equity and inclusion guidelines and is appropriate for the UK strategy and audience

· Work with digital engagement and communications colleagues to maximise collaboration opportunities

Insight, analysis and data management (10%)

· Ensure all activity and budgetary decision making is insight driven

· Oversee detailed end of campaign reports to ensure all relevant information is documented and used to inform future activity

· Work closely with the data teams and external agencies and services in order to gain a detailed understanding of IRC supporters, both behaviourally and attitudinally, and use this insight to inform targeting and marketing activity

· Maintain an up-to-date knowledge of current GDPR legislation and ensure all acquisition activity is compliant

General (10%)

• Keep up to date with the sector developments and benchmarking in individual giving and digital fundraising to ensure IRC is at the forefront of fundraising developments.

· Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator, Gambling Commission and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric

· This post may involve some national and international travel, overnight stays and very occasional working outside core office hours

· Undertake any other additional tasks as requested by the Director of Mass Markets

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

• Driven and proactive with a solutions-based attitude and the ability to motivate a team
• Strong interpersonal skills, with the ability to manage, influence and negotiate with stakeholders at all levels

· Detailed understanding of the digital fundraising environment and of managing a face-to-face and other offline channels, including agency management

· Ability to manage sophisticated budgets and performance forecasting models

· Comprehensive understanding and experience of audience segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance

· Commercial mindset, with the ability to set and evaluate short and long-term strategic objectives and pivot based on results

· Numerate with excellent data analysis and interpretation skills

· Excellent organisation and prioritisation skills, especially the ability to manage a complex, varied and substantial team workload

· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising

· Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.

· Institute of Fundraising, Cass or comparable qualifications would be an advantage.

Experience:

· Experience of leading a fast-paced, high performing team

· Senior-level experience of leading individual giving programmes, with a proven track record of successfully running a multi-product portfolio (preferably across cause and prize-led products)

· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising

· Detailed understanding and management of cash and recurring revenue business models

· Experience of taking new products to market

· Experience and understanding of creative process and relationship with brand identity through different channels and audiences

· Experience working for a centralised, international organisation would be a strong advantage

· Experience using a CRM system.

Skills and Attributes:

· Language Skills: English (fluent). No additional languages are necessary but German or Swedish would be an advantage.

Coram Shakespeare Schools Foundation is a national cultural education charity that exists to instil curiosity and empathy, aspiration and self-esteem, literacy and teamwork. Through building cultural capital, we give children the confidence to stride onto whatever stage they choose. Our mission is to transform lives through the unique power of Shakespeare.

Contract: One year fixed term contract (with possibility of renewal/extension)

Reports to: Sales and Marketing Manager

Hours: 35 hours per week, flexitime (core hours 10am-4:30pm)

Salary: £24,500

Location: Based at Coram Campus, with options for hybrid working

This is an exciting time to join the Sales and Marketing Team and there is an opportunity to make a real difference within an established national cultural education charity.

The Marketing and Development Officer will support our Sales Team to sell Theatre and Film Festival participation to schools through the production of high-quality written communications and design work. These skills will also be put to use in supporting the charity’s individual giving income stream, wider profile-raising activities, and merchandise sales.

Key responsibilities:

Marketing and communications: Working with the Sales and Marketing Manager, and Programmes Assistant, you'll increase Coram Shakespeare Schools Foundation's profile through our nationwide Theatre Festival, and social media platforms. You'll engage prospective donors with our work and update our audiences through monthly newsletters.

Fundraising: Working with the Head of Coram Shakespeare Schools Foundation, the charity's Fundraising Consultant and the wider Coram Group, you'll help the charity to acquire, engage and steward individual giving donors.

Systems: You'll support the entire organisation through the management and iterative development of Coram Shakespeare Schools Foundation's systems, working with the charity's web developer to upgrade its online presence, and supporting the maintenance of accurate records on Salesforce.

Other: You'll lead on sales of the charity's merchandise, and its partnership with Festival photographers, Splaat Photo. You'll work to support and propose new fundraising ideas and take a key supporting role in the delivery of events throughout the charity's calendar.

Closing date: Friday 14 June 2024 at 12pm

Please note that we will be reviewing applications and scheduling interviews on a rolling basis, so we would advise applying as early as possible.

About the role 

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website. 

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team 

Marketing:  

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness. 

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines 

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media 

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar 

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact 

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics. 

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently 

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions 

• Lead on the moderation and tracking of website usage 

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals 

• Lead on the monitoring and track Google ads & analytics 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Support the creation & delivery of the digital audit of GD web & socials 

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy 

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

Role: Project Manager

Offer type: This is a fixed term for 9 months

Salary: £34,000 - £42,000

Location: This is a remote role, based nationally

NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

Role Purpose

The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.

The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.

Key Activities

• Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
• Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
• Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
• Report on the status of projects and ensure the appropriate governance and compliance is applied
• Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
• Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
• Oversee a number of complex projects
• This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
• Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
• Working with the Risk Manager on risk and issues management

Role Specific Skills

• Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
• Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
• Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
• Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
• Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
• Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
• Partner closely with teams across the organisation to understand the priorities and changing needs.
• Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
• Support with PMO tools & templates to enable project managers to better deliver projects.

Measures of Success

• Project groups set up and functioning effectively
• Project governance in place with actions and decisions tracked and followed up regularly
• Projects delivered on time and in budget
• Positive feedback from business owners who have been supported with projects

Experience & Qualifications

Essential:

• Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
• Extensive experience delivering complex projects with strategic change component
• Experience managing projects through multi-disciplinary teams
• Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
• Excellent communication and negotiation skills (verbal, written and listening)
• Strong attention to detail
• Self-starter with the ability to work autonomously and proactively
• Resilient and able to handle ambiguity
• Personal, relatable character, able to build relationships with a diverse set of stakeholders
• Ability to maintain confidentiality and manage data and information with discretion

Desirable:

• Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
• Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
• Government / public sector experience would be advantageous
• Knowledge of project management best practices, methodologies, and project governance principles
• Adaptability – accepts need for change, maintains a positive outlook and projects credibility
• Experience of using Google Sheets and Smartsheet to be able to create project plans

Our benefits include

• 28 days annual leave in addition to Bank Holiday entitlements.
• 5 Volunteer days
• Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
• Life Assurance
• 24/7 access to an Employee Assistance Program
• Access to a self-directed learning and development platform
• Access to a national discount platform, shared with one family member
• Discounted Eye Care
• Cycle to work scheme
• You can request flexible working after 26 weeks of employment
• Well being days

We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.

Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will develop, manage and grow an enthusiastic and motivated team of challenge event participants, pioneer our involvement in the collaborative London Walk event, lead on our  Special Events programme, and identify new opportunities and networks for our Community Fundraising remit.
• You will manage the Events Assistant, with a particular focus on their work on our annual Pilgrimage event.
• You will have a strong track record in Events and Community Fundraising, with a solutions-focussed mindset.
• You will have experience in translating sector best practice into action, and to be excited at the prospect of innovating and pursuing new Events and Community Fundraising opportunities for the organisation.
• This is a maternity cover role until June 2025

Full job description can be found on our website

Salary: £38,917
Closing Date: Sunday 30th June
Interview Date: Tuesday 9th July

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Journey and Cross Sell Manager (Maternity Cover)
Home based, remote working 
£38,000 pa plus excellent benefits
35 hours per week
12 month fixed-term contract until September 2025

The Journey and Cross Sell Manager is responsible for developing rich supporter journeys, primarily across email, that deepen the relationship between RNID and our incredible supporters.

As The Journey and Cross Sell Manager, you will:

• Build, design and deliver supporter journeys that engage audiences and encourage them to take actions, such as donating
• Work closely with colleagues in Marcomms and Fundraising to develop journeys tailored to donor types and audience segments
• Work closely with the Digital team to build journeys in Microsoft Dynamics
• Draft journey content plans and write journey content
• Maintain oversight of journeys and email across the charity, ensuring supporters receive communications that are timely, relevant and effective
• Monitor data briefs
• Track journey data and results, making recommendations to optimise their performance
• Oversee the schedule for refreshing journey content and briefing into the Content team 
• Write up key processes relating to journeys and cross sell and following project delivery processes

You are an experienced professional, passionate about developing supporter or customer journeys that build loyalty and engage and inspire people to take action. You are excited by the idea of being part of a team that strives to build relationships with supporters, moving them to become advocates for people who are deaf, have hearing loss or tinnitus. You thrive in an organisational culture where agile ways of working, collaboration and a digital environment are the norm.

Experience of developing supporter or customer journeys, especially over email is essential, as is experience of using a CRM to build and send emails (Microsoft Dynamics desirable). You should also have strong communication and copywriting skills and experience of managing projects.

We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 23 June 2024
Interview date: 4 and 5 July 2024

We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.

With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.  

What you’ll do:

• Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
• Establish and implement necessary quality assurance mechanisms and initiative.
• Oversee the provision of support for ancillary workforce development initiatives.
• Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
• Lead, motivate performance manage and develop a team.

What you’ll need:

• Experience of curriculum development or experience of innovation in training programmes or teaching.
• Experience of programme/project management.
• Experience in developing funding bids/building cogent business cases.
• Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
• Excellent manager of people, capable of inspiring.
• Analytical thinker, able to evaluate key issues and exercise sound judgement.
• Ability to prioritise own work and work of team to deliver agreed outcomes.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.  

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

 Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

This is an exciting opportunity to join the Reprieve team as our Head of Digital and Mass Engagement covering parental leave. With the support of the Deputy Director of Development, you will lead our fast‐moving and creative Mass Engagement Team, who power fundraising across multiple channels. They do this by engaging and building a community of supporters and running campaigns that inspire people to support our work.

As a dynamic leader, you will oversee this area of our work by delivering and implementing Reprieve’s recently launched Mass Engagement strategy. You will work closely with colleagues across the organisation, as you lead digital campaigns that mobilise Reprieve’s existing community (currently about 95,000 people in the UK and 9,000 in the US) while inspiring others to join the movement.

Our Mass Engagement work is at a pivotal moment. Reprieve’s income from the general public through regular and individual giving, generated largely by email fundraising, has experienced a drop, with many of our supporters understandably reassessing their charitable giving in the face of the economic crisis.

In response to this new context, Reprieve is launching its new strategy and investing creatively to ensure sustained engagement and growth of our incredible community of supporters. Joining the team at this key moment, you will be energised to bring your skills, experience and knowledge to implement and deliver these plans, testing opportunities to diversify and grow the programme.

Salary, contract and location

The annual salary is £59,226 per annum less any required deductions for income tax and national insurance. This is an approximately 9 month fixed-term contract to cover parental leave, beginning in mid-October.

 Reprieve operates a hybrid working model and we require staff to work a minimum of 2 days a week from the London office and the rest of the week from home. 

Full details and how to apply

Please review the job description for full details on the role. Applicants should complete an application form and submit it following the instructions in the job description. The deadline for applications is 23 June 2024. Applicants must have the current right to work in the UK.