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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 2 days ago
NFP People, Multiple Locations (On-site)
£27k – 31k pro rata
Posted 1 week ago
Closing in 7 days
Urban Saints Ltd, Remote
£28,500 - £30,500 per year
Posted 2 weeks ago
Closing in 6 days
Breast Cancer Now, London (Hybrid)
£42,000 - £46,000 per year
This role is key to turning data into insight that drives strategic decisions and deepens supporter relationships
Posted 1 day ago
Closing today at 16:00
Ada, National College for Digital Skills, Multiple Locations (On-site)
£34,000 - £36,000 per year
ALS Co-ordinator to oversee and enhance our provision for learners with additional needs.
Posted 1 week ago Apply Now
Family Action, Remote
£28,598 - £31,384 per year
As part of the Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity.
Posted 1 week ago
Closing in 4 days
The Institute of Cancer Research, Chelsea (Hybrid)
£33,200 per year
Posted 1 week ago
Closing in 3 days
The British Association of Art Therapists, London (Hybrid)
£31,000 per year FTE
The British Association of Art Therapists is seeking a highly organised and enthusiastic Events Officer to join our Events team (mat cover).
Posted 1 week ago Apply Now
Closing in 7 days
University of Oxford - Development and Alumni Engagement, Oxford, Oxfordshire (Hybrid)
£55,636 - £64,228 per annum with possible extension to £70,029 (includes an Oxford University weighting of £1,500 per year (pro rata))
Inviting applications for an exciting new role to lead fundraising for its School of Geography and the Environment
Posted 1 week ago
Closing in 6 days
Abianda, Islington (Hybrid)
£45,000 per year
Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity working with young women?
Posted 5 days ago
Page 14 of 26
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work