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Unfold, London (Hybrid)
Starting at £28,000 per year
Posted 3 days ago Quick Apply
Closing in 5 days
MS Society, Finsbury Park (Hybrid)
£36,309 - £38,786 per year plus excellent benefits
Posted 1 week ago
The Africa Centre, Southwark (On-site)
Up to £65,000 per annum dependent on experience
Posted 1 week ago Quick Apply
Closing in 2 days
Cambridge House, London (Hybrid)
£28,890 per year
Contract Administrator Full Time - Safer Renting
Posted 1 week ago
Safe Passage International, Bethnal Green (Hybrid)
£51,100 - £58,000 per year
Posted 2 weeks ago
Closing today at 23:59
Bowel Cancer UK, Remote
£37,200 per annum plus London weighting if applicable (home address within M25 perimeter) Contributory pension scheme
Posted 1 month ago Quick Apply
Guts UK charity, NW1, London (Hybrid)
£21,000 (26,250 Full Time Equivalent)
Posted 1 week ago Quick Apply
Closing in 7 days
The National Archives, Richmond (Hybrid)
£51,000 per year
Posted 3 weeks ago Quick Apply
Safe Passage International, Bethnal Green (Hybrid)
£34,250 - £37,500 gross per annum at 1.0 FTE
Posted 1 week ago
Page 6 of 6
London, Greater London (Hybrid) 1.25 miles
Starting at £28,000 per year
Full-time
Permanent
Job description

About Us

Unfold is an established local charity (previously known as Westminster Befriend a Family), supporting young people and families to reach their potential, identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs with mentoring programmes and peer support groups for women with children.

For 30 years, we have been providing support to vulnerable families who are at risk of social exclusion. Working with a network of trained and DBS checked volunteers, we offer mentoring to women with children and young people, building independence and getting them where they want to be.

Roles and Responsibilities 

Supporting the planning and delivery of volunteer strategy with the aims of 1) Increasing the number of volunteers available to us as we grow and expand geographically and develop programme focus; 2) Diversifying our volunteers; 3) Improving volunteer experience and; 4) Increasing volunteer retention. 

Volunteer Recruitment 

  • Overseeing the smooth and efficient recruitment, including drafting job descriptions and advertising on multiple online platforms. 
  • Supporting the selection and induction of volunteer mentors and referencing and DBS checking in a timely manner. 
  • Supervising our Office Volunteer in the processing, support and onboarding of volunteers. 
  • Attending external events and connecting with community organisations, universities, and businesses to recruit potential mentors. 
  • Building relationships with corporate partners and Higher and Further Education institutions to engage employees and attract mentors. 
  • Supporting communications with the production of marketing materials, including volunteer case studies, social media, in line with Unfold’s digital strategy to attract potential mentors to the programme 

Targeted Recruitment – Special projects 

  • Developing specialised recruitment campaigns to attract candidates from underrepresented groups to meet the particular needs of programmes. 
  • Identifying needs and developing training, support and resources for particular groups. 
  • Increasing proportion of volunteers from under-represented groups 

Volunteer Training and Development 

  • Leading our group of Volunteer Ambassadors, who provide feedback and insights on volunteer recruitment and experience, and actively promote mentoring opportunities through their networks. 
  • Take responsibility for managing volunteer training and development including ensuring volunteer sign up and tracking progress on our online training platform. 
  • Update material on the online training platform and assist the Programme Managers with developing additional training modules for the different strands of the programme as required. 
  • Coordinating training schedules with Programme Managers. 
  • Supporting Programme Officers and Managers in delivering live training sessions. 
  • Identifying opportunities for and coordinating wider volunteer involvement across the organisation, for example admin support, volunteering at youth engagement and other events 
  • Enhancing the Experience of Volunteers 
  • Research and data analysis to deepen our understanding of the volunteer experience so that we can continuously improve. 
  • Developing initiatives to recognise and reward volunteer contributions. 
  • Identifying opportunities to enhance volunteer wellbeing.

Programme Development and Strategy 

  • Strategy development and work planning 
  • Support and increase best practice in volunteer management by reviewing different stages of volunteer recruitment and onboarding processes, volunteer agreements, volunteer handbooks, policies and procedures
  • Organising and delivering an annual volunteer networking event

Administrative support   

  • Supporting management of volunteer profiles within Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date and that necessary documents are on file including DBS and references before mentoring begins. 
  • Providing references for mentors as required   
  • Ensuring Volunteers details are updated on Mailchimp and that they receive weekly newsletters. 
  • Help support event management and planning with volunteers attending annual trips with their mentee. 

Person Specification 

Essential: Skills & Experience

  • Excellent written and verbal communication skills
  • Good organiser – ability to manage multiple tasks
  • Great data management skills, including an ability to log and file important data accurately
  • Understanding of the volunteer sector
  • Passionate about supporting families to improve outcomes for children, young people and parents. 

Essential: Personal attributes 

  • Personable and positive   
  • People orientated
  • Good listener   
  • Willing and able to work the occasional evenings and weekends   
  • Strong empathy skills 

Desirable: Skills & Experience

  • Ability to work with CRM systems and databases
  • Project management skills 
  • Has knowledge or lived experience in the borough of Westminster
  • Knowledge and experience with regard to safeguarding the welfare of children or vulnerable adults, ideally in volunteering contexts.
  • Experience working with young people and families
  • Public speaking

 Values 

Trustworthy, non-judgemental, transparent, caring and compassionate, empowering, proactive, self-motivated and accountable 

Application resources
Application Instructions

Virtual Drop-in Sessions:

We will hold a drop-in session to discuss the role and answer any questions you have. The session will be held on Wednesday 5th of June between 13:00 to 14:00. Please contact Maria Makri, Parent Services Programme Manager, at the email address in the job pack if you would like to attend.

Posted by
Posted on: 30 May 2024
Closing date: 12 June 2024 at 11:33
Tags: Volunteer Management

The client requests no contact from agencies or media sales.