Communications and media manager jobs in hatfield, hertfordshire

£31,500 per annum

Fixed term – until June 2026

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Marketing Executive.

In this role, you will support our multi-disciplinary Marketing team in delivering paid performance marketing campaigns across a range of channels. You will work on a variety of marketing projects including delivery of creative materials, briefs, and delivering and monitoring campaigns. You’ll provide the administrative support, processes, information and materials needed to achieve the team’s objectives.

You’ll have some applied knowledge of core marketing practices, such as: content development, media planning, supporter journey development and testing and measurement. You’ll also be an effective and adaptable communicator. Ideally, you’ll have some experience in paid performance marketing across channels including PPC, Social and/or Display.

Act now and visit the website via the apply button to apply online.

Closing date: 10am, Thursday 24 July 2025.

Interview date: Week commencing Monday 4 August 2025

Online Assessment date: Task sent 1 hour before interview.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

At Children’s University Trust, we believe every child deserves the opportunity to thrive through learning beyond the classroom. We’re a small, passionate team with bold ambitions to expand our impact – and we’re looking for an equally ambitious Business Development and Community Partnership Manager to lead the way.

This is more than just a development role. It's about building sustainable growth strategies, forging powerful partnerships, and shaping a future where opportunity is no longer defined by postcode or circumstance.

As our Business Development and Community Partnership Manager, you will take the lead in shaping and implementing visionary, data-driven growth strategies across three vital areas:

• Place-based memberships with schools, universities, councils’ departments, and third sector organisations.
• Individual “at home” subscriptions for children in areas without direct Children’s University provision or those who do not engage with traditional education.
• Strategic business partnerships with corporates and SMEs, securing vital funding and in-kind support.

You’ll be a key figure in our next phase of growth — identifying new opportunities, building meaningful relationships, and helping us scale our reach across the UK.

Key Responsibilities

• Drive new business activity and revenue growth across all three strategic areas.
• Build a strong, inclusive pipeline of potential members, partners, and funders.
• Manage and nurture relationships from first contact through to long-term collaboration.
• Use data and insight to shape decision-making and report progress to the board.
• Be a passionate ambassador for Children’s University at events, conferences, and online.

We’re Looking for Someone Who:

• Has a proven track record in income generation, partnerships or sales – all sector’s welcome!
• Is passionate about improving the lives of children and young people.
• Is a strategic thinker with the energy of a new business developer.
• Has the confidence to influence senior stakeholders and the empathy to build trust.
• Brings a creative, collaborative, and resilient mindset.
• Thrives in a fast-paced, flexible, remote-first environment.

Why Join Us?

• A unique chance to shape a growing national charity’s development strategy.
• A collaborative, driven team that values innovation and purpose.
• Flexible working, with one day a week in Manchester.
• An opportunity to truly change lives through education and opportunity.

If you’re excited by the chance to lead sustainable growth with purpose, and you want your work to matter, we want to hear from you.

Apply today and be part of a team creating a brighter future for children across the UK.

We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and 
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived 
experience. 
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work,  advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery. 
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived 
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and 
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change 
for beneficiaries.

Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual 
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate 
and effective, taking remedial measures and implementing change as necessary. This includes supporting board 
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising 

Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising 
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their 
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.

People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.

External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring 
organisational awareness of the external landscape and the changing needs of trans children, young people and their 
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
 

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and monthly team meetings. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel and other similar platforms to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for a minimum of 3 days a week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups 

This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.

Main duties and responsibilities

1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.

· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.

· Proactively engage with bereaved families through social media and other online platforms.

· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.

· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.

· Attend face to face events for bereaved families including family days and memorial events when needed.

· Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media

· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .

· Work with the Engagement Team to promote live session.

· Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families

· Assist with the recruitment and facilitation of Bereaved Families’ Panel.

· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

· Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes.

Provide other administrative support to the team as required.

Other:

Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.

Prospectus is delighted to be partnering with a hospitality charity for the recruitment of a Marketing Executive on a full-time, permanent basis. The role offers flexible hybrid working, with time split between home and the charity’s Farringdon office.

The organisation is the hospitality industry’s benevolent charity, dedicated to supporting workers facing hardship. The charity assists those struggling with financial, physical, or mental health challenges in a fast-paced and demanding industry. Following its most successful fundraising year to date, this is an exciting opportunity to be part of a growing and ambitious team making a tangible impact.

The Marketing Executive will play a key role in delivering impactful marketing campaigns, supporting fundraising initiatives, and driving engagement with the charity’s Employee Assistance Programme (EAP). Responsibilities include content creation, social media strategy, campaign execution, and maintaining brand consistency across all marketing materials. The successful candidate will craft compelling messaging, develop case studies, and collaborate with corporate partners to enhance the charity’s brand and outreach. Additionally, they will support high-profile fundraising events, oversee the marketing of the award-winning Invisible Chips initiative, and help grow the EAP’s reach.

The ideal candidate will have experience in marketing and communications, ideally within the charity sector. They will possess excellent writing and storytelling skills, digital marketing expertise, and the ability to manage multiple projects effectively. Strong stakeholder management, an understanding of fundraising communications, and proficiency in social media strategy are also highly desirable.

If this description resonates with you, we encourage you to submit your CV in Word format asap. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. Cover letters are not required at this stage.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are dedicated to supporting you throughout the application process.

Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.

You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.

About the role  

As Income Generation Coordinator, you’ll play a central role in supporting and strengthening our fundraising activity. Reporting to the Head of Fundraising, you’ll help deliver and track income across our individual giving, legacy, and payroll giving programmes. From donor stewardship and financial reporting to managing inboxes, calendars, and team resources, you’ll keep things running smoothly and accurately. You’ll also support client servicing for our Employers for Carers programme and help ensure strong financial and administrative processes across the wider Income Generation and Communications team.

About you  

You’ll bring strong organisation and communication skills, an eye for detail, and a good understanding of voluntary income streams. Confident working with data and financial reports, you’ll be comfortable using databases and Microsoft Office tools to manage multiple priorities with accuracy. You’re motivated, collaborative, and proactive - ready to play a vital role in supporting our mission. Most importantly, you care about making a difference for unpaid carers and want to be part of a team that’s working to create real change.

Diversity and inclusion 

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard. 

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

How to apply 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Monday 11 August, 5pm

 Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.

The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.

About SOFT UK

SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.

Purpose of the Role

The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.

Key Responsibilities

1. Community Engagement and Support

• Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
• Develop and facilitate local support meetings, coffee mornings, and family gatherings.
• Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.

2. Volunteer Support

• Identify, recruit, and train new volunteers within the region.
• Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.

3. Healthcare Professional Engagement

• Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
• Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
• Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.

4. Event Coordination

• Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
• Support national SOFT UK events by promoting and representing the charity locally.

5. Fundraising and Awareness

• Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
• Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.

6. Administration and Reporting

• Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
• Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.

Person Specification

Essential:

• Proven experience in community engagement, outreach, or support roles.
• Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
• Ability to work independently and organise time effectively.
• Experience in planning and delivering community events.
• Confidence in engaging with healthcare professionals and external stakeholders.
• Basic IT skills, including email, social media, and Microsoft Office.
• Commitment to SOFT UK’s mission and values.
• Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).

Desirable:

• Experience working within the charity or health support sector.
• Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.

Additional Information

This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the team behind Bite Back’s exceptional teenage activists. Join us as our Campaigns Executive and contribute to our journey to help make the food system healthier and fairer.

About the Role

This is an exciting opportunity to join Bite Back, and support the delivery of our local, national and international campaigns. As Campaigns Executive, you will play a key role in building Bite Back’s Shape Our Streets programme, working with Local Authorities and young people locally to advocate for healthier food environments. You will support the coordination of Bite Back’s national campaigns to put youth voice front and centre, calling for a #CommercialBreak from junk food advertising, high streets that aren’t flooded with unhealthy products, and school food that supports young people to thrive. You will support the coordination of Bite Back’s youth model internationally to raise awareness of the global issue and build campaigns within different country contexts.

You’ll be creating change and protecting every young person’s right to a healthy childhood.

The Campaigns Executive will report to the Senior Campaigns Manager and will work closely with colleagues across Bite Back, in particular with our Programmes and Digital Communications teams.

Responsibilities

The Campaigns Executive responsibilities include:

● Providing day-to-day coordination and administrative support across national, local and international campaign workstreams.

● Helping to plan and deliver campaign events, such as in-person and online workshops: booking venues/managing online platforms, organising travel and materials, briefing staff and providing on-the-day support, occasionally outside standard working hours.

● Undertaking desk research, evidence-gathering and basic data analysis to inform our campaign activities, turning findings into briefings and/or presentations for internal teams.

● Contributing to brainstorms and ideation sessions with teams across Bite Back.

● Working with Campaigns and Communication colleagues to draft copy for supporter emails, social posts, web pages and briefing notes.

● Managing stakeholder lists (e.g. local council contacts, global partners) and occasionally joining meetings with external stakeholders.

● Providing ongoing support to UNICEF country offices throughout collaboration projects, building strong working relationships with country, regional, and HQ colleagues.

● Coordinating mentor sessions, for young people in several partnering countries on topics including research, policy and stakeholder engagement, community mobilisation, and media.

● Taking on additional tasks delegated by the Senior Campaigns Manager, contributing ideas and pitching in wherever needed during busy campaign moments.

Skills and Experience

The Campaigns Executive is a new role at Bite Back. We know that you might not have all the skills and experience listed below so please don’t be put off applying if you can’t demonstrate everything.

Remember that skills and experiences can come from all sorts of different places that might include volunteering, paid-work, educational settings, or elsewhere. If you're passionate and excited about working for us and are willing to learn and build new skills, go ahead and apply. You could be just what we are looking for!

The ideal candidate will have:

● Genuine interest in campaigning, social-change and the championing of youth voices.

● Experience of supporting the coordination of projects across multiple teams and external partners to meet deliverables within a set timeframe.

● Strong organisational and multitasking abilities, with excellent time management, ability to manage competing priorities with high attention to detail.

● Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

● Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation, locally, nationally, and internationally.

● Ability to travel across England and Scotland when required (occasional).

Approach to Work

The ideal candidate will be:

● Creative with an open mind: coming at issues from new and unusual angles and being prepared to work hard on finding fresh approaches.

● Unafraid to speak your mind and challenge where you think we can be doing things better.

● Happy working in a fast-paced and often reactive campaigning environment.

● A team player who contributes to Bite Back’s collaborative culture.

● Up for a laugh - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

● Committed to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Join a team which leverages media, legal and data-driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we aim to foster free, fair and informed societies by harnessing the power of the media, the law and data intelligence. We do this by informing, empowering and equipping key actors working in our areas of focus so that their decisions can have a positive impact on people, society and the environment. Our unique combination of media and legal expertise enables us to deliver targeted capacity-building programmes, research, news, legal support and convenings that support our mission. Together, we can shape a prosperous planet where no one is left behind.

TrustLaw

TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, TrustLaw helps high-impact civil society organisations, social enterprises, and independent media to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and deliver innovative capacity-building workshops.

The Foundation is recruiting a dynamic Senior Legal Officer to help expand, strengthen and innovate our TrustLaw programme in the Europe, Middle East and North Africa (EMENA) region. Reporting to the Senior Legal Programme Manager, EMENA, and working closely with the regional Programme Manager and Officer, the Senior Legal Officer will manage legal pro bono projects from TrustLaw’s community of civil society organisations, social enterprises and independent media organisations, and support the team on thought leadership initiatives.

About the Role 

As a Senior Legal Officer at Thomson Reuters, you will:  

• Scoping legal pro bono requests from our community of civil society organisations, social enterprises and independent media organisations so that the requests clearly explain the legal needs for lawyers to advise on. 

• Managing pro bono requests, including connecting the pro bono client with lawyers, collecting feedback and following up with the parties involved.

• Designing, scoping and overseeing cross-border legal research projects, tools, resources and other content that address the most critical social and advocacy needs facing our members. 

• Proactive supporting of TrustLaw’s regional portfolio of law firms, corporations and other key stakeholders in EMENA to ensure TrustLaw regional quality and growth metrics are met. 

• Actively pursuing and cultivating relationships with law firms to secure their commitment to pro bono projects, employing persuasive communication strategies to highlight the impactful role they play in advancing social and environmental objectives through TrustLaw initiatives.

• Administering the service, for example through inputting into databases, planners, and trackers, running Salesforce reports, ensuring members have up-to-date contact information, inputting into quarterly reports, responding to requests for information, etc. in a timely manner.

• Contributing to the TrustLaw global annual strategy, and supporting the implementation of a regional strategy to expand and activate TrustLaw membership, ensuring we serve the best NGOs, social enterprises and independent media organisations, as well as the strongest law firms and corporate in-house legal teams. 

• Executing a robust communications, engagement and outreach strategy that includes member events and promotion of TrustLaw publications.

• Maintaining a high profile in EMENA by attending, supporting and coordinating events for TrustLaw and the Thomson Reuters Foundation, including by speaking publicly on our work at panels, roundtables, panel discussions, workshops, trainings, conferences or other speaking engagements.

About You

You are a fit for the role of Senior Legal Officer if your background includes:

• Legal experience (preferably with at least 1 year post qualification experience) working either in a law firm, in-house legal team or non-profit organisation.

• A good understanding of the legal and NGO sectors in EMENA (and, in particular, the UK), and an understanding of the challenges and opportunities that pro bono opportunities bring to law firms and legal teams;

• Experience of project management or co-ordination is highly favourable. 

• Excellent time management and organisational skills including the ability to effectively and independently manage multiple matters and projects in a fast-paced environment.

• Excellent research, drafting and analytical skills, with strong attention to detail. 

• Excellent interpersonal and communication skills – able to establish and maintain positive working relationships internally and externally with people from a wide variety of cultures and backgrounds.

• Being ambitious, dynamic, and creative. 

• Experience in Salesforce would be favourable, experience working with databases essential.

• Experience organising events or trainings would be favourable. 

• Fluency in English, other languages favourable (e.g. French, Spanish, German, Arabic).

• Willingness to travel internationally. 

• Pre-existing right to work in the UK.

This is a full-time role based in London, with a minimum of two days in our office in Canary Wharf. The salary is relative to the local charitable sector and will be commensurate with experience. 

How to Apply 

• The deadline for applications is 11July 2025. However, applications will be considered on a rolling basis until the post is filled. 

• To apply for this position, send your CV and cover letter in English, describing how you meet the specifications for this role, what you bring to it, and your availability to start. Applications without a cover letter will not be considered.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.