Communications and social media officer jobs

The Work Rights Centre is looking for a motivated colleague to support our frontline advice team by acting as the first point of contact for clients, providing efficient triage of cases, and to support the delivery of key projects.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and enjoys client-facing work in a diverse and agile team. We can accommodate hybrid work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

You will have the opportunity to make a true impact on people’s lives by acting as the first point of contact for clients, and leading the triage of varied enquiries. You will collect and record information about people’s cases, before they are allocated to one of our legal advisers in the Employment or Immigration team, and contribute to client-facing materials. You will also support the smooth running of the organisation by providing administrative and office support.

About you

We seek an enthusiastic frontline worker, who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Two years of experience working in a client-facing capacity

• Experience collecting information, and setting clear client expectations

• Excellent written and verbal communication skills

• Excellent time management, demonstrating an ability to juggle multiple tasks

• Knowledge of, and empathy with, experiences of migrants and other vulnerable workers.

• Experience in triaging client enquiries or providing advice in a legal setting would be highly advantageous

Please download the job description for full responsibilities and complete person specifications.

How to apply

We are actively interviewing for this role as applications come in, so please apply as soon as you can. 

Please send your CV and Cover Letter by 29th June 2025  and don’t hesitate to reach out with any queries about this opportunity.

Salary: £28,000 to £32,000 per annum (dependent on experience)
Working pattern: Full time over a 4 day working week. Hybrid working with one day a week in our central London office (London Bridge)

Who we are

We are Spinal Research, the United Kingdom's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours someone in the UK becomes paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly.

We fund groundbreaking research that will cure paralysis, helping to ensure people living with spinal cord injuries will one day receive life-changing treatments.

About the role

We are seeking an individual giving officer to support the development and delivery of our individual giving programme. This is an exciting opportunity to play a key role in our fundraising team, helping to grow income and deepen engagement from our supporter base.

Key duties

• Assist in the planning and implementation of individual giving campaigns that deliver sustainable income growth and long-term donor engagement
• Manage supporter engagement and acquisition across multiple channels including social media, email, SMS, direct mail, and online campaigns
• Work closely with the fundraising, research, and communications teams to ensure successful delivery of individual giving activities
• Oversee data selection for campaigns to optimise return on investment and support testing; ensure data is managed securely and in line with GDPR
• Support reporting and forecasting of financial and non-financial performance across the individual giving programme
• Contribute to the development and launch of a mid-value donor fundraising programme
• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products

Skills and experience required

• Proven experience managing projects across direct marketing channels, including both digital and print
• Strong copywriting and creative writing skills
• Experience developing fundraising and marketing content based on audience insights
• Confident working with external agencies across creative, print, digital, and media
• Experience supporting the planning and budgeting of individual giving activity
• Familiarity with legacy marketing is desirable but not essential

Benefits

• Five weeks annual leave plus bank holidays
• Full time hours over a 4-day working week (32 hours, Fridays off)
• Flexible working with core hours between 10am and 4pm
• Hybrid working with one day a week in the office
• Private health insurance cash plan
• Eight percent pension contribution
• Cycle to work scheme
• Onsite gym at the office

How to apply

If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.

Commitment to diversity and inclusion

Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

• Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
• Support the growth of individual giving income in line with annual targets
• Develop and deliver regular cash and legacy marketing appeals to a high level, including:
  • Developing propositions and cases for support
  • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
  • Project management to ensure delivery on schedule and within budget
  • Managing relationships with agencies and suppliers including design and print
• Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

• Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
• Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
• Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

• Produce campaign and programme level reporting and analysis
• Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
• Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
• Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

• Build strong working relationships with staff within various functions of the Ramblers
• Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

• Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
• Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
• Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
• Excellent communication skills, with the ability to tailor communications to a wide range of audiences
• Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
• Competent in the use of IT tools including Word, Excel and PowerPoint
• Experience of working with CRM systems

Desirable:

• Experience of working with the Salesforce CRM
• Experience of legacy marketing, or an understanding of charity legacy giving
• Experience of using digital marketing tools including Mailchimp and social media advertising platforms
• Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships
• A positive and professional attitude
• Excellent attention to detail
• Proactive and self-motivated with the ability to work independently
• Adaptable and flexible in a fast-paced, target-driven environment
• Strong sense of responsibility and accountability
• Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

At Penarth Methodist Church we have a thriving range of work wth Children , Young People and Families to bring the good news of Jesus through friendship and fun . As Children and Families worker you will play an important part in developng this vision, building on our exisitng ministry by :

• Encouraging and supporting those children and families aready part of the church and those loosley connected with it
• Supporting and developing our Messy Church,Toddler Group,Boys Brigade and Junior Church 
• Engaging with parents of younger children locally to serve their needs and introduce them to the church family here.

To achieve this you will support those carers with particular needs , promote social activities for carers and families , use social media to  promote  the profile of those church groups, develop links with local primary schools, and work with other local church colleagues 

We want to hear from you if you are a committed Christian exerienced in working with Children and Families  and with a background in Children,Families, Youth or Community work .

Job Details 

Hours - between 15 to 20 hours per week .( Typically 4 or 5  x 3 hour sessions per week plus 2 Sunday mornings per month  with  up to 6 Saturdays per year . We recognise that our ideal candidate may have  other responsibilities &commitments so   some  flexibility is possible  about  total hours and when they are worked.)

Pay Currently £14.72 per hour ( £11482 - £15310 dependent on hours worked). This will be reviewed each  November as we are committed to raising pay rates in line with increases in the Real Living Wage.

Work Base Penarth Methodist Church,  CF642EX. Some home working allowed. 

Pension  Contributory pension scheme  6%

Annual  Leave  28 Days includng statutory Public Holidays 

Appointment - Subject to satisfactory enhanced DBS disclosure and references 

Closing date for applications  12 noon on Friday 4 July  .We anticipate conducting interviews  during the period 10th - 14th July 

Who are we?

Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.

What’s the role about?

This is a great opportunity to join us as the new Chief Finance Officer. As the Depaul Group continues to experience growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries. You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.

What will ideally support your success?

You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.

Closing date: Wednesday 16th July 2025.

Shape the Future of Home Care in Rural Perthshire.Lead a forward-thinking social enterprise delivering vital care services in rural communities

We are excited to announce an opportunity to establish and lead Heartland Cares Ltd, a start-up social enterprise, providing home care in rural Perthshire.  We are seeking a dynamic Chief Executive Officer / Home Care Manager to shape and drive this innovative initiative. Working with an ambitious Board of Directors, and initially in the Rannoch and Dunkeld and Birnam areas, his role offers the chance to build a new and tranformative model of community-led  care, enhancing services in remote rural areas.

Key Responsibilities:

• Lead the development of a high-quality home care service tailored to rural areas.
• Build, motivate, and manage staff and volunteers, ensuring excellence in care and service delivery.
• Oversee the day-to-day operations and service delivery
• Build and maintain strong partnerships with local trusts, councils, stakeholders, and regulatory bodies.
• Ensure compliance with Care Inspectorate standards and lead the registration process.
• Manage financial operations, including budgeting.
• Act as the spokesperson for the organisation, promoting its services to local communities.
• Report directly to the Board, ensuring alignment with the charity’s mission and governance requirements.

Why Join Us?

• Make a Real Impact: Shape a service that directly improves lives. 
• Innovative Approach: Be at the forefront of community-led care solutions. 
• Supportive Team: Work with a committed and passionate group of professionals. 
• Career Growth: Lead a growing organisation with long-term potential. 
• Beautiful Location: Enjoy working in the heart of rural Scotland.

Are you the right fit?

We are seeking an enthusiastic and highly motivated individual with a passion for making a positive impact in rural, remote communities. The ideal candidate will hold a Level 7 practitioner qualification (meeting SSSC criteria) and have proven leadership experience in care services within community settings. Financial management and exceptional communication skills are essential, along with a good understanding of the unique challenges rural communities face in accessing health and social care services. 

If you are committed to building an organisation that ensures people can receive care within their own communities, we would love to hear from you!

Application notes

To apply for this post please send your CV and a cover letter of no more than two sides of A4 outlining your reasons for applying and demonstrating how you meet the requirements set out in the Job Description. Please send this to the email found in the Job Pack (downloadable from this site).

Closing date for applications is midnight on Friday 11th July 2025.

Interviews: To be held at a mutually agreeable time shortly after the closing date.

Robertson Bell is exclusively partnering with Social Interest Group (SIG) to recruit an Interim Finance Director on a 9-month fixed-term contract. This is a pivotal senior leadership role within a dynamic, mission-driven organisation delivering life-changing support services across housing, mental health, addiction recovery, and complex needs.

With the Group’s new five-year strategy recently launched, this role will play a vital part in shaping and delivering the organisation’s financial approach to support its long-term ambitions. Reporting directly to the CEO and working closely with both the Senior Leadership Team (SLT) and Board, the Interim Finance Director will provide visible, robust financial leadership while safeguarding the long-term financial sustainability of the Group.

Key Responsibilities include:

• Providing robust, strategic financial advice to the CEO, SLT, and Board, ensuring sound financial insight underpins all key decisions.
• Driving the development and implementation of short, medium, and long-term financial strategies aligned to the Group’s new five-year strategic plan.
• Ensuring effective management of corporate risks, working through the Director of Compliance, Risk, and Internal Audit, and reporting to the Board as required.
• Acting as the SLT lead for contract oversight and procurement, ensuring appropriate financial governance, pricing models, and value-for-money outcomes.
• Providing clear leadership to the finance team, working closely with the Head of Finance (direct report), and supporting the ongoing development of a high-performing finance function.
• Taking ownership of finance system optimisation, budgeting, scenario planning, and overseeing both internal and external audits.
• Managing legal, insurance, and risk arrangements, including acting as the lead for Business Continuity and Disaster Recovery planning.
• Supporting the implementation and delivery of SIG’s environmental strategy, embedding sustainable practices across the Group’s operations.

The successful candidate will bring:

• Proven experience in leading organisational change within the charity (ideally social care) or housing sectors, acting as a trusted advisor to senior leadership.
• Strong cashflow management expertise, ideally gained in environments with high staffing costs and low margins.
• Demonstrated ability to engage with and influence Boards and committees, with a clear articulation of financial risks and strategy.
• A balance of strategic vision and hands-on financial leadership, with a proactive and solutions-focused approach.
• Excellent interpersonal and communication skills, with a track record of developing high-performing teams and fostering cross-functional engagement.
• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent).

This is an exciting opportunity to join a purpose-led organisation and make a lasting impact at a critical time. Based at SIG’s Head Office in Highbury & Islington, the role offers the opportunity to lead a key finance function at the heart of an ambitious and growing Group. 

About the Role

We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.

Key Responsibilities

• Creating fundraising content for the ICR's website
• Developing effective digital supporter journeys
• Writing copy for email marketing
• Creating and optimising content for digital advertising

About You

We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta. 

What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

Directorate Information

The role of the Development and Communications directorate is to tell the ICR’s story and focus on income generation. The ICR is world-renowned for its outstanding cancer research – and it deserves communication to match. We believe that communicating effectively about the ICR's work can help us build on our successes – attracting donors and supporters, the best staff and students, commercial partners and collaborators.

We encourage all applicants to access the job pack attached for more detailed information regarding this role. 

Trauma Treatment International (TTI) is a registered charity in the UK. We focus on providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent the impact of trauma.

This is an exciting time for the charity, as we move into our next phase of development. We are now seeking a new Chief Executive Officer to lead us in the implementation of our Strategy 2025-2030 and our vision for change.

The CEO role is a highly rewarding one, offering the opportunity to join and lead our small, yet experienced and impactful team. The post offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.

Key Areas of Responsibility include:

Leadership:

• Embedding and implementing through the team our 2025-2023 Strategy;
• Providing charity expertise and governance oversight;
• Providing leadership to the remote team following trauma-informed principles;
• Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
• Building strategic partnerships and alliances.

Strategy

• Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
• Lead a robust culture of evaluation of our impact.

Organisational and finance

• Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.

Stakeholder management

• Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
• Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships. 

Key experience and attributes you will need to bring:

• Minimum six years’ experience at senior leadership/management level, ideally gained in non-profit organisation or other humanitarian setting.
•  Some prior experience of interacting with a Board of Directors.
• Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
• Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
• Experience working with external funders, partners, and collaborators
• Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
• Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation. 

What we can offer you:

• 33 days' annual leave, pro rata to reflect contractual hours (including bank holidays and three mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation and make your mark as the organisation grows

SAFEGUARDING and SAFER RECRUITMENT

TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.

Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.

All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.

How to apply

To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.

Closing date: 5pm on June 30th 2025

Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George. We can also arrange informal chats with the current CEO Quen Geuter upon request.

About the Role
We're looking for an experienced, confident, and highly proactive Office Manager to take ownership of the day-to-day running of our office and support the wider team. This is a role for an independent thinker; we want someone who sees what needs doing and just gets on with it.

You'll be the go-to person for keeping everything ticking over; managing relationships, handling facilities, supporting CEO and Honorary Officers, and jumping into a range of administration and support tasks. You’ll need to be comfortable using current IT systems and able to work across multiple platforms with minimal supervision. 

Job Purpose:
The Office Manager is responsible for the smooth running of the office and providing comprehensive administrative and operational support to ensure the charity meets its strategic and day-to-day goals. As part of a small team, the Office Manager plays a pivotal role in coordinating key functions such as HR administration, H&S matters, finance support, governance, facilities, and stakeholder communications.

About The Textile Institute
The Textile Institute is a leading institution dedicated to advancing the textile industry through education, research, and innovation. We are seeking a highly organised and proactive Office Manager to join our team and ensure the smooth operation of our office. 
The Textile Institute is the professional body for people and organisations working in the textile, clothing and footwear associated industries worldwide. For more than 115 years, the Institute has been bringing together professionals from all over the world for the exchange of ideas, and a social community promoting friendship among members. It is an international organisation governed by a Council representing members globally.

The Textile Institute is run democratically by and for its members all over the world by, the Trustees of the Institute, and representatives from Sections, Special Interest Groups and internal Standing Committees.

As a registered Charity with a Royal Charter the role of the Institute is to advance the general interests of the textile industry worldwide, more particularly in relation to the acquisition and application of knowledge for the benefit of mankind.

The role will be based at the Institutes international headquarters (TIIHQ) in the city centre of Manchester. 

This is a unique opportunity for an experienced leader to help diversify the environmental sector by scaling a Black-led nature organisation to be able to demonstrate leadership on a national scale and promote and serve the interests and needs of ethnically marginalized communities in accessing nature.

Our Ambition
We’re on an exciting journey of growth. Our vision is to become a nationally recognised, well-resourced Black institution for learning about and caring for nature.

We aim to:

• Be the go-to resource for people of colour learning about the natural world and accessing outdoor spaces with confidence.
• Be the go-to resource for mainstream environmental organisations seeking to understand Black and Brown perspectives on nature.
• Strengthen networks and community among POC-led nature organisations across the UK.

Our operating income for 2025-2026 is £230,000. Our ambition is to generate an income of over £1 million by 2027-2028, growing to a 15+ staff team.

How the COO will support our vision

The role of Chief Operating Officer is central to helping us achieve our ambitions, ensuring that Wild in the City has the resources, infrastructure and working environment to achieve its annual plans, long term aims and deliver high-quality programmes.

We are not expecting the COO to implement the key areas of operations alone, we will work together to prioritise and generate the resources to build a team to cover the functionality required for steady growth. We are also motivated to ensure that the role’s salary is reviewed to meet market expectations as the role grows, dependent on funding.

This role needs an exceptional candidate who enjoys making a role their own, who is motivated by turning strategy into impactful action and who finds fulfilment in supporting others to achieve.

The COO will ensure that;

• We secure ongoing, long term financial resources, creating stability and underpinning growth, and scaling into operations in multiple regions, nationally
• We grow our staffing to provide a steady infrastructure and achieve our strategic objectives, including creating operations, fundraising, communications and research teams, and increasing our field team.
• We retain our relational, open, authentic, personable, dynamic, collaborative, innovative culture as we grow.

Who We're Looking For

We are looking for a dynamic and dependable Chief Operating Officer (COO) to help realise our vision.

We’re seeking an emotionally intelligent, commercially competent, and values-driven leader who can bring clarity, stability, and energy in a fast-paced and mission-led environment. You will thrive in turning strategy into action and impact, and in driving Wild in the City forward in scaling our delivery and leadership on a national scale.

You will bring:

• Proven experience in operational and strategic leadership
• Strong financial and commercial acumen, including income generation, budgeting, and long-term planning
• A successful track record of managing people, partnerships, and multi-disciplinary teams
• Excellent communication and relationship-building skills across staff, volunteers, partners, and board members
• Emotional resilience, sound judgement, and a calm, authentic presence
• A genuine connection to our mission and values

We welcome people from all backgrounds to fulfill the role of COO. We are mindful of the lack of diversity within senior leadership in the environmental field and encourage those from Global Majority backgrounds to apply.

Why Join Us?
This is an exciting time to join Wild in the City, we hope that you will make an application. As COO, you’ll play a central role in shaping the next chapter of our development - growing our influence, supporting Black leadership in nature, and helping transform access to the natural world for communities of colour.

PLEASE NOTE - Applications will be reviewed on a rolling basis. To apply, please send your CV and a well thought through covering letter (in one document please) detailing how you would develop the fundraising function and why your experience aligns with the role. Think of the cover letter as a fundraising approach based on the role spec and sell your skills and the value you will add! The cover letter should be no more than 2 A4 pages

Join our team and help power change in your local community.

Role: Fundraising Officer
Location: Hybrid (home-based with occasional travel to Ely and surrounding areas)
Hours: Full-time 37.5 hours/week
Salary: £27,000–£32,000 (depending on experience)
Contract: : Initial fixed-term 12 months (with potential to extend if targets are achieved)

Do you have a passion for making a difference? Are you a natural communicator, fundraiser, or relationship builder? We want to hear from you.

Ely Foodbank is a small, dynamic charity working to tackle hardship in our local communities. We don’t just provide emergency food—we also help people access financial support, essential non-food items, and advice services through our Hardship Fund.

We’re looking for a proactive and organised Fundraising Officer to help us grow and diversify our income. You’ll work across a range of fundraising activities—grant applications, individual giving, events, digital campaigns, and corporate support—helping us build sustainable funding so we can support more people in need.

Why work with us?
- Flexible hours and hybrid working
- Supportive, purpose-driven team
- Opportunity to shape a new role and make real impact

Job Description

About Ely Foodbank:
Ely Foodbank is committed to supporting people facing hardship in our communities. While we are best known for our emergency food support, we are expanding our work to include financial resilience, advice services, and our Hardship Fund which helps clients with non-food essentials.

As a small, dynamic and growing charity, we are seeking a proactive and creative Fundraising Officer who can help us develop and deliver a diverse and sustainable fundraising strategy.
_______________________________________________________________________________________________

Job Purpose

The Fundraising Officer will lead on generating income from a wide variety of sources, including community fundraising, individual giving, grant applications, events, and corporate partnerships. This role will play a key part in securing the funds needed to support our expanding services and help us meet growing demand.
Key Responsibilities:

Income Generation & Relationship Building
- Develop and deliver creative fundraising initiatives across various income streams (grants, individuals, events, corporates, community groups).
- Research and apply for funding from local trusts, foundations, and statutory sources.
- Build and maintain strong relationships with supporters, funders, local businesses, and community organisations.
- Manage stewardship journeys to retain donors and encourage repeat giving.

- Create supporter journeys that encourage long-term relationships and increased giving.

Event Planning & Campaign Delivery
- Plan and deliver Ely Foodbank-led events and manage supporter involvement.
- Support third-party fundraising activities and provide fundraising toolkits.
- Attend community fairs, school assemblies, and local events to promote fundraising.
- Coordinate annual fundraising campaigns in line with Ely Foodbank’s calendar.

- Coordinate local fundraising events and campaigns including challenge events, seasonal campaigns, and third-party events.
- Provide support and guidance to community fundraisers and volunteers.
- Represent Ely Foodbank at local events, talks, and networking meetings.

Supporter & Community Engagement
- Build partnerships with schools, churches, businesses, and local groups.
- Deliver inspiring presentations and talks about the foodbank’s work.
- Support and recognise volunteers and fundraising champions in the community.
-- Use fundraising platforms (e.g., LocalGiving) to facilitate giving and track results.
- Identify opportunities for digital innovation in fundraising (e.g., QR codes, virtual events).

Administration & Compliance
- Ensure all supporter and donation data is accurately recorded and stored in line with GDPR.
- Track income, provide financial reports, and support gift aid processes.
- Liaise with finance colleagues to ensure proper reconciliation of donations.
- Monitor fundraising KPIs and adapt strategies based on performance insights.

Organisational Contribution
- Collaborate with colleagues across the foodbank to identify funding needs.
- Contribute to the development of the annual fundraising strategy and budgeting.
- Represent Ely Foodbank at local networking and sector events.
- Stay up to date with fundraising trends, regulations, and training opportunities.

Digital Fundraising & Communications
- Create engaging fundraising content for email, website, and social media to drive online donations.
- Use tools such as JustGiving, Localgiving or other digital platforms to facilitate giving.
- Collaborate with CEO and colleagues to promote campaigns and celebrate supporter impact.

Monitoring, Reporting & Administration
- Maintain accurate records of donors, supporters, and income using CRM software (Monday).
- Monitor KPIs and report on fundraising progress to the CEO and Board.
- Ensure all fundraising activities are compliant with regulations and best practice (e.g. GDPR, Fundraising Code of Practice).

Person Specification:

Essential Skills & Experience

- Demonstrable experience of fundraising or relevant transferable skills.
- Excellent written and verbal communication skills.
- Strong organisational and project management skills.
- Proven ability to build relationships with donors, supporters, and external partners.
- Confident with digital tools including social media and CRM systems.
- Self-motivated, proactive, and collaborative.
- Alignment with Ely Foodbank’s mission and values.

Desirable Skills & Experience

- Experience with corporate, trust and grant fundraising.
- Experience in community fundraising or donor engagement.
- Knowledge of fundraising compliance and GDPR.
- Familiarity with CRM databases and digital platforms.
- Driving licence and access to a car.

Do you have experience of supporting senior leaders in a fast-paced, high-profile environment? Are you highly organised, proactive and confident managing complex diaries, high-level communications, and senior stakeholder relationships? If so, join as the Executive Assistant to the Director of Shelter Scotland, and you’ll play a vital role in keeping our leadership team running smoothly.

About the role 

The Executive Assistant (EA) is responsible for the efficient running of the Director’s office and for providing executive support for the Directorate Leadership Team. The EA also provides full secretariat support for the Shelter Scotland Committee and ensures effective communication between the Directors of Shelter, the 6 Directorate Leadership Teams and with the Shelter Executive Leadership Team. 

Role specifics 

We are looking for a highly organised and discreet individual to provide executive-level support to the Director and Assistant Directors of Shelter Scotland, as well as wider senior management. You will manage the Director’s office, coordinate a busy diary, handle confidential communications, and act as a key point of contact both internally and externally. You will also provide secretariat support to the Shelter Scotland Committee, ensuring smooth planning and delivery of meetings, agendas, and follow-up actions. The role involves liaising with internal teams such as Media and Policy Advocacy, supporting internal communications, managing documentation and systems (including SharePoint), and offering project and administrative support across the leadership team. A proactive approach, excellent written and verbal communication skills, and experience of working in a fast-paced environment are essential.

About the candidate 

We’re seeking someone who:

• Has experience supporting a CEO or senior executive
• Is confident managing complex diaries, inboxes, and priorities
• Has experience liaising with government politicians, philanthropists, and Media
• Has experience supporting a committee
• Is proactive, adaptable, and unflappable under pressure
• Communicates clearly and professionally
• Has excellent attention to detail and can work independently

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

The Directorate Leadership Team (DLT) comprises the Director and the 2 Assistant Directors and meets fortnightly, ensuring oversight of all aspects of the development and delivery of Shelter Scotland’s plans.

About Shelter Scotland 

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses. 

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Youth Engagement Officer  

Location: Hybrid. Expected to be in our London office in Victoria at least one day per week. You can be remote every other day or come into the office. Your office days are flexible and can be agreed with your manager, other than for monthly team days where you must be in person. Some nationwide travel expected for Youth Steering Group training days, events and conferences. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.

Contract: Fixed Term Contract until 31 August 2026 with the possibility to extend. 

Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays.

Hours: 37.5 hours per week (full time) Please note as this role works with young people there will be occasions where your working hours will be outside the standard 9-5:30pm. This will typically be a few meetings per month that can last until 7pm and about four weekend days over the year. This is to ensure our activities fit around the young people’s education and work commitments. 

About the Fair Education Alliance  

The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.

Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers. 

This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people. 

Why we need you 

Education is not fair. The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. Our Alliance exists to tackle this inequity, and we believe this will only be possible by empowering young people who have faced barriers in education, to colead systemic change as part of diverse cross-sector coalition.  This is a unique opportunity to be a part of the movement to ensure all young people are respected and heard in decisions affecting their education. You would be joining the organisation at a very exciting time as our youth engagement work is growing and building momentum across the sector. In the last year we have seen a 25% increase in youth engagement across our membership, have supported Ofsted and Department for Education to their youth participation in policy making and our Youth Steering Group hosted our biggest ever Fair Education Youth Summit. This role will play a critical part in the success of taking this work forward. As the Youth Engagement Officer, you will work with our Head of Youth Engagement to ensure our Youth Steering Group can lead their own campaign activities, engage directly with decision makers, and collaborate with other young people to bring about the change they want to see. You will also support and manage the logistics of our Youth Summit, Youth Engagement Working Group and other youth engagement events. 

What we’re asking of you  

Support our Youth Steering Group to feel safe and confident as they co-lead our Alliance and create change

Our Youth Steering Group is made up of 25 brilliant young people, aged 14-24, who draw on their lived experience of the different barriers to accessing a fair education, to campaign for change. You will support the young people to lead their own campaign activity, write their monthly Youth Bulletin and engage directly with policy makers. You will also help the group to participate in FEA decision making, support the design and facilitation of their monthly meetings and training days, help them make progress against their personal development plans. This role will include working directly with young people, session planning and facilitation, policy research and managing logistics.

Ensure the Fair Education Youth Summit is a success and remains truly youth-led  

Our Youth Steering Group design and run the annual Fair Education Youth Summit. The event is led by young people for young people and brings together young changemakers from across our membership and the wider education and youth sectors to develop their youth leadership skills, collaborate on campaigns, and engage directly with decision makers. You will support the young people to design sessions, secure speakers, embed past feedback and plan the event structure. You will also support with the event logistics, guestlist management, participant communications and collecting attendee feedback.

Support our members to improve their youth engagement practice  

Our Youth Engagement Working Group supports FEA members and other sector organsiations to increase and improve their own youth engagement practice. You will support the management of logistics, promote the workshops, and communicate with working group members. You will also support the facilitation of the workshops and ensure the attendee data and feedback is correctly logged and actioned. The critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business need and the decisions of the youth leaders we support. 

See the job description attached for a full job specification and application instructions.