Communications assistant volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Skegness and District Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the East Cumbria Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Bury St Edmunds Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Asian MS Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Milton Keynes and District Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.
This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.
Key Responsibilities
Operational Support (In-Office & On-Site)
- Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
- Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
- Support the maintenance of filing systems and physical records in alignment with digital processes.
Remote Administrative Support
Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.
- Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
- Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).
Communication & Liaison
- Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
- Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.
General Tasks
Assist with preparing for workshops, club events, and community engagements.
- Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
- Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.
Person Specification
Essential
- Strong organisational skills and attention to detail.
- Clear and confident communicator with excellent interpersonal skills.
- Comfortable working independently and taking initiative.
- Based in London with the ability to work both remotely and in person as required.
- Proficient in Microsoft Office 365 and general digital platforms.
Desirable
- Experience in administrative, PA, or coordination roles.
- Interest in the charity or youth/community sector.
- Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.
What You’ll Gain
Hands-on experience supporting executive functions in a respected charitable organisation.
- Opportunities for personal and professional development, including mentoring and training.
- Exposure to high-level operations, event delivery, and partnership engagement.
- Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas.
The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.
Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing
Update social media, website, marketing and promotion content
The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration
Benefits:
- Career Development Plan Support
- Access to paid training and qualification enhancement
- Work references for future jobs application
- Reimbursement of out of pocket expenses
Fully remote working option available to suitably experienced candidate(s).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a local resident in the City of London or can easily commute to central London?
If yes - please join our team of Gallery/Exhibitions Assistants at the Elitha's by NIAS Art Gallery. This is a valuable opportunity to improve or enhance your curation, networking and retail merchandising expertise.
Our ideal assistants are reliable, well presented, have a positive attitude and are always keen to learn, share and take on new ideas.
Job Summary
Job Title: Gallery Assistant
Salary: Voluntary
Working Hours: Tuesday – Saturday, 10am – 6pm (Flexible shifts)
Reporting to: Team Leader
Location: NIAS Creative Campus, Holborn, London
The NIAS Gallery is a part of the NIAS Creative Campus projects. The Gallery offers experienced local artists, upcoming artists and collectors opportunity to exhibit their works within prestigious city centre locations. NIAS Creative Campus creates accessible community spaces by turning abandoned commercial properties to temporary useful purposes, for the benefit of creatives and young entrepreneurs. It also facilitates access to premium spaces for creative performers to hone their craft.
We are currently recruiting for two Gallery/Exhibitions Assistants to support our latest artists' led exhibition series in the City of London EC1.
Main responsibilities:
- Provide quick and accurate responses to enquiries by artists and visitors
- Providing assistance to the Coordinator and Artists, including; booking artists, courier companies and other logistic companies to facilitate the exhibition
- Promote the exhibition across all social media platforms
- Assisting with curation/creative decisions & creating promotional materials
- Ad-hoc duties at exhibition; managing guest list, showing guests to exhibition, help with setup and dismantling exhibits, photographing exhibits, etc
- Update marketing and listing information on websites, google, online auction sites, etc
- Any other relevant duties in support of the operations of the gallery
Requirements:
- Have an interest in pursuing a career in events, logistics and fine art
- Have excellent attention to detail and be organised
- Work well in a multi-tasking environment
- Excellent customer services skills
- Having a proficiency with wordpress and/or Adobe Suites
- Amateur photography & social media promotion skills
- Strong written and verbal communication skills (English language)
What we are offering:
- Travel Expenses
- Reasonable Lunch Expenses (after probation period)
- Industry links
- Opportunity for growth through our training and development programme
- Potential for career mentoring by experienced staff
- Day/Evening shift
Work Location: In person
Reference ID: ElithasByNIAS0325
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers for our Hastings drop in group, which meets for a communication cafe-style drop-in group on the last Friday of the month between 10.30-12.30.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable.
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field. While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
About the Role
The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the ePDP
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Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
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Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
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Continuously evaluate and refine the programme to address emerging needs and industry trends.
2. Team Leadership & Management
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Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
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Foster a collaborative and results-driven team culture, encouraging innovation and accountability.
3. Stakeholder Engagement
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Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
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Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.
4. Programme Design & Implementation
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Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
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Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
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Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.
5. Monitoring & Evaluation
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Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
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Analyse data to identify trends, challenges, and opportunities for improvement.
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Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.
6. Communication & Advocacy
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Promote the ePDP across the organisation, ensuring high visibility and engagement.
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Develop communication strategies to highlight success stories and programme benefits.
Required Skills
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Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
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Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
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Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
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Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
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Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
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Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.
Preferred Qualifications
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Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
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5+ years of experience in programme management, learning and development, or a related field.
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Experience in designing and implementing professional development programmes.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are primarily looking for Saturday volunteers, as this is our busiest day. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.
Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.
This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. This will further help you to develop your professional development programme (PDP). Where necessary specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.
- The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law.
- The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do.
- Provide written reports as and when required. To undertake additional duties as required for the role.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
- Well-organized, proactive and able to deliver tasks efficiently.
- Excellent researching skills
- Reading and report writing skills
- You will need to be an experienced lawyer or have a good legal understanding.
- You will be respectful of the confidentiality of the organisation.
- You will need to help deliver work that adheres to the key objectives of the organisation.
- Able to speak confidently with a variety of stakeholders.
- Good time-management & communication skills.
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
Desirable
- Committed to working with the community with a passion for helping others less fortunate.
- Can work without much supervision
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Type: Volunteer
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Experience:
- Legal Secretary: 1 year (preferred)
Work Location: Remote
The client requests no contact from agencies or media sales.
Volunteer role: Phone Operator Assistant - Volunteer
Hours : Minimum of 1 day a week (hours negotiable)
Location: Kentish Town, Camden
Department: Support and Wellbeing
Reports to: Volunteer Lead
Benefits: Training provided, Travel costs, £5 for lunch for volunteers who work over 4 hours
Job Role Summary
Camden Carers is committed to equality, diversity and anti-racism. We welcome volunteers from all backgrounds and aim to make sure everyone can access our services in a fair and inclusive way.
As a volunteer phone operator assistant, you will help with answering incoming calls and handle a range of enquiries from Carers. You will be working closely with staff and other volunteers.
With training, you will:
- Answer incoming calls
- Help with queries
- Record information on our database (Charity Log)
- Transfer calls to the relevant staff member
- Book carers onto activities
- Schedule call backs
- Signpost carers to relevant organisations that provides services that Camden Carers does not provide.
Every day a staff member will be available to support you with any calls you’re unsure about. Your will make a difference by helping carers get the support they need.
Main Duties and Responsibilities
Answering Incoming Calls:
· Maintain professional boundaries
· Observe and comply with our GDPR and confidentiality policies
· Work alongside Camden Carers Staff and volunteers to manage incoming calls and enquiries
· Accurate data entry in database (Charity Log)
· Provide carers with information about Camden Carers and the services available
· Refer carers to relevant services internally or externally
· Follow Camden Carers’ policies and procedures
Security and data:
· Attend relevant GDPR training
· Assist in ensuring database records are up to date and accurate
Note: All volunteers are expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties and comply with our GDPR guidelines at all times.
Qualifications, Knowledge, Skills and Experience
Knowledge:
· Understanding of GDPR and confidentiality (D)
· Understanding of Equality, Diversity and Inclusion (D)
· Understanding of what Anti-racism is (D)
· Office 365 (D)
Skills:
· IT skills (MS Word and Excel) (D)
· Ability to use own initiative (D)
· Trustworthy and reliable (E)
· Good at managing tasks and meeting deadlines (D)
· Clear spoken and written communication (E)
· Confident with making calls, using computer systems and databases (D)
· Ability to pay close attention to details when inputting data (E)
· Reliable and a commitment to working on volunteering day/s (E)
Relevant Experience
· Experience in a similar admin role (D)
· Experience of using databases (D)
· Experience of handling sensitive information (D)
· Microsoft experience with Word & Excel (D)
· Knowledge of local support services in the Borough of Camden (D)
Training will be provided (E= Essential D= Desirable)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love meeting and talking to people? Or perhaps you prefer sorting and organising in the background? If so, why not volunteer in our charity shop in Newcastle Emlyn? It's something of a community hub, an inspiring and happy emporium. It is often the first place people hear about the hospice. If you’re on the shop floor then a large part of the day can be spent talking with and listening to customers. It can also be the first port of call for those with a terminal diagnosis or someone seeking help for a friend or loved one.
Please note: unfortunately, we are unable to provide visa sponsorship for overseas volunteers.
What will I be doing?
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Greeting customers warmly, helping them and sharing information about our hospice.
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Helping create attractive displays.
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Organising and refilling shelves and racks.
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Dusting, vacuuming and tidying.
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Receiving, sorting, pricing, and preparing donated items.
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Processing sales using cash and card payments.
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Helping us advertise special events through conversations, window displays and posters.
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Working together within the retail team to support the smooth running of the shop.
What are the benefits of being a Volunteer Retail Assistant?
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Meet people, enjoy yourself and use your creativity.
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Sense of purpose from supporting a worthwhile cause and helping your local community.
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Being valued as an important part of a friendly team.
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Training and development opportunities to enhance your skills and knowledge.
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Earning Tempo Time Credits to spend on fun activities both locally and across the UK.
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Travel expenses reimbursed.
What do I need to have?
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Shop floor volunteers need a friendly and approachable manner with excellent communication and people skills.
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Good organising ability
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Reliability and punctuality, with a sense of commitment and teamwork.
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Initiative and an eye for detail.
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Willingness to adapt to different tasks as and when shop priorities change.
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Experience in retail or customer service would be helpful but isn’t essential.
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A permanent UK address or a visa that allows you to stay and volunteer in the UK (unfortunately we cannot sponsor visa applications).
What training and support will I be given?
You will be supported by the Charity Shop Manager and given induction and training to ensure you feel confident and capable in your role. As part of the wider hospice team, you’ll also have the chance to take part in various team wellbeing and development opportunities, plus additional learning.
How do I find out more?
Email us or drop in at one of our Coffee Mornings. These are held between 10.30 am and 12.30 pm on the last Thursday of each month and offer the chance for an informal chat and a look around - while enjoying fresh coffee and homemade cake, free of charge. Come along, we’d love to meet you!
Our mission is to provide the very best care that we can to support people facing life-limiting illnesses.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Numberfit is a social enterprise that makes maths fun and engaging for children across all age groups.
We're seeking a dynamic and versatile individual to join our team as a marketing specialist. In this role, you'll be responsible for developing and executing integrated digital marketing, with a little PR, strategies to promote Numberfit's brand, products, and mission. You'll work closely with our team to craft compelling narratives, engage with our audience, and drive awareness and engagement across various online and offline channels.
Responsibilities:
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Develop and implement comprehensive digital, traditional and guerrilla marketing and PR strategies to enhance Numberfit's brand presence and reach.
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Create engaging content for digital platforms, including social media, blogs, email newsletters, and website copy.
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Manage and grow Numberfit's social media channels, fostering community engagement and interaction.
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Build and maintain relationships with media contacts, influencers, and key stakeholders to secure press coverage and partnerships.
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Monitor and analyse PR and digital marketing performance metrics, making data-driven decisions to optimise strategies and campaigns.
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Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing and PR.
If you're passionate about making a difference and ready to join a small team dedicated to transforming education and empowering children, we'd love to hear from you!
The client requests no contact from agencies or media sales.