Communications coordinator jobs in Central london, greater london
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In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work.
The role is a key part of the wider Core Team.
The role is ideally suited to individuals with an interest in the core running of a charitable organisation.
Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.
The role focuses on:
- Communications
- Data Management and Reporting
- Programme Administration
Communications
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Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;
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Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms;
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Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;
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Day to day social media, liaising with Programme leads for engaging content;
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Monitor and ensure the website content is updated as needed;
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Prepare Board report on Comms;
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Be main contact for and oversee workstream with our Graphic Designer;
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Write PR materials as needed;
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Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar
Data Management and Reporting
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Coordinating reporting deadlines and ensuring they are met by staff;
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All reports to be saved into report folder and SLT notified to sign off;
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Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support;
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Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports;
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Attend quarterly Commissioner Meetings with colleagues.
Programme Administration
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Maintain and update contracts and grants master spreadsheet;
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Preparing paperwork for new contracts and grants agreements;
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Prepare and issue contract invoices using Xero accounting system;
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Monitor payment schedule using Xero and update SLT;
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Coordinate with accountants when contract invoicing is linked to monthly payroll;
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Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding;
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Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc;
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Supporting SLT with preparation and submission of bid applications
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Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy.
Job Requirements
Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision.
Person Specification
Educational achievements, Qualifications, Training and Knowledge:
Essential
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Degree or equivalent qualification
Experience:
Essential
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Work experience as an Administrative Officer, Administrator, or similar role
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Familiarity with data management procedures and principles
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Experience using social media platforms and website CMS
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Experience of using Microsoft products including Word, Excel, and Outlook
Desirable
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Experience using e-marketing software e.g., Mailchimp
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Experience using data management and evaluation software
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Experience of processing financial claims/transactions
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Supporting managers to meet deadlines
Job related aptitude and skills:
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Ability to communicate effectively by telephone, in writing, by e-mail and in person
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Strong organisational and communications skills
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Methodical and organised approach to tasks, with an eye for detail
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Ability to work calmly under pressure prioritising competing demands effectively
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Initiative, flexibility, and ability to handle change
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Ability to produce accurate summaries of meetings, events, and conversations
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Ability to attend work regularly and on time
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Good problem-solving skills
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Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time
Personal qualities:
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A problem solver who enjoys translating complex information into practical applications
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Commitment to continuous personal development
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Ability to work alone, as well as working co-operatively as a team member
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Willingness to learn about new initiatives
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Specialist knowledge related to the area of appointment
The client requests no contact from agencies or media sales.
About us
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
Reporting to the Head of External Relations and working closely with the Programmes and Fundraising teams, the Communications Coordinator will be responsible for enhancing the external profile of the organisation, communicating to, and broadening our impact with, a wide range of audiences, from multilateral institutions and the global media to our supporters and peers. With a strong grasp of strategic communications, excellent content creation skills and a keen eye for detail, you will have the ability to produce timely and engaging communications outputs both independently and in close coordination with other teams and our local partners.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
About you
You are an organised, self-starting and experienced communications professional with a proven track record of working in fast-paced, internationally focused environments.
We are looking for someone with a strong track record in developing and promoting engaging content that helps drive change on hard-to-win issues and elevates the voices of marginalised groups. The candidate should also have practical knowledge of online communications tools, including Mailchimp or similar email platforms, website content management systems and social media management platforms. While not an essential requirement, working knowledge of French and/or Spanish is highly desirable.
You are confident engaging with a diverse range of stakeholders from policy makers to journalists to individual supporters and are motivated to build long-term relationships with these groups. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
We are looking for someone with an interest in developing their skills as we take on new challenges in delivering our new vision and strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility and ambition, as well as a strong commitment to our mission.
Above all, if you are passionate about social and environmental justice and ready to help shape RFUK’s future, we would love to hear from you.
Job description and benefits
Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.
Application Process
To submit your application, kindly complete the online application form by 9AM, Friday 7 August. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held in-person on Wednesday 2 September. Please let us know in your application if you are available to attend an interview.
Equal Opportunities
We are committed to promoting diversity and inclusion within RFUK. As part of our recruitment process, you may voluntarily complete our Equal Opportunities Monitoring Form. This form is used solely for monitoring purposes and helps us ensure fairness and equal opportunity throughout our recruitment process. Your responses are confidential and will not affect your application.
The client requests no contact from agencies or media sales.
Communications & Community Coordinator
Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week
Hybrid WFH 2 day a week
Purpose of the Role
The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.
The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.
This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.
Key Responsibilities
Communications and Content
- Create and schedule content across WLS social media channels.
- Design and produce newsletters, flyers, posters, brochures and other communication materials using Canva or similar software.
- Draft and distribute member communications, announcements and updates.
- Gather information from departments across WLS and coordinate regular e-bulletins and communications.
- Support the production of service booklets, information sheets and event materials.
- Ensure all communications are accurate, well-presented and consistent with WLS branding and tone of voice.
- Proofread communications and marketing materials.
Website and Digital Channels
- Maintain and update website content.
- Ensure website information remains accurate and current.
- Upload content, images and event information as required.
- Support the monitoring of social media and website engagement, providing basic reports where required.
Membership and Community Engagement Support
- Maintain accurate records within the CRM system.
- Produce reports from the CRM database as required.
- Support membership engagement initiatives and communications.
- Assist with membership administration and monthly membership updates.
- Respond to routine member enquiries and direct enquiries appropriately.
- Provide administrative support to community engagement activities, projects and programmes.
Events and Community Activities
- Support the promotion and administration of community events and programmes.
- Assist with event communications, registrations and attendee information.
- Maintain the communications and events calendar.
- Support photography and content gathering at events where required.
- Assist with the production and distribution of event publicity and promotional materials.
Administration
- Provide administrative support to the Community Engagement Manager and wider Community Engagement Team.
- Answer telephone calls, respond to enquiries and take messages as required.
- Maintain organised records, templates and communication assets.
General Responsibilities
- Positively and professionally represent WLS to members, visitors and the wider community.
- Work collaboratively with colleagues across all departments.
- Build and maintain positive working relationships with stakeholders, suppliers and partners.
- Adhere to all WLS policies and procedures.
- Observe and promote WLS's Health & Safety policies.
- Observe and promote WLS's Equality, Diversity and Inclusion commitments.
- Undertake any other duties reasonably required by the Community Engagement Manager or senior leadership team.
Person Specification
Essential
- Excellent written and spoken English.
- Strong proofreading and attention to detail.
- Experience creating content for social media and digital communications.
- Experience producing newsletters and communication materials.
- Good design skills using Canva or similar software.
- Strong administrative and organisational skills.
- Experience using databases or CRM systems.
- Excellent IT skills, including Microsoft Office.
- Ability to manage multiple priorities and meet deadlines.
- Strong interpersonal and customer service skills.
Desirable
- Experience working in a charity, community, faith or membership organisation.
- Experience updating website content using a CMS.
- Experience supporting events and community programmes.
- Basic photography or video editing skills.
- Knowledge of Jewish community life and organisations.
How to Apply
Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Please send us your CV along with a cover letter outlining your relevant experience and what attracted you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.