Communications engagement manager jobs in west london, greater london

The Role

Reporting to the Board of Trustees, the CEO/Director will be responsible for the overall strategic, financial, and operational leadership of Chelsea Theatre. This is a hands-on role with a focus on balancing the day-to-day running of the operational activities of the venue, with essential components such as stakeholder management, community engagement and income generation. 

Key Responsibilities

The postholder will: 

• Provide leadership and responsibility for the charity’s purpose, administration and financial management plus ensure compliance with the law and regulations. 

• Generate significant earned income from one-off and repeat hirers, including local community organisations, commercial contracts, arts organisations and private hires, with a focus on high quality customer care.

• Increase income from grants, corporates and funds from individuals, with support from Trustees.

• Run the building as a community centre, making an ever-increasing positive impact in the local community and beyond. 

• Motivate and engage a small team of staff and volunteers, and broad range of stakeholders and prospective supporters.

• Where necessary, with the team, be capable of delivering a range of operational tasks, such as updating the website and managing the box office systems.

• Act as ambassador for the charity, building relationships with partners and stakeholders in the community, local government and with businesses. 

Strategic & Commercial Leadership

• Work with the Board to develop and implement a clear vision and business strategy to ensure the long-term sustainability and growth of the Chelsea Theatre.

• Identify and maximise commercial opportunities, including venue hire, sponsorship, and partnerships. Support the Board with fundraising.

• Lead on business development and marketing initiatives to increase revenue while maintaining the venue’s community-focused ethos.

• Ensure the organisation’s mixed team of staff and volunteers are focused on supporting the business’s mission and objectives.

Venue & Operational Management

• Oversee all aspects of venue operations, ensuring the highest standards of efficiency, customer experience, and compliance with health and safety regulations.

• Develop and manage budgets effectively, ensuring quality financial reporting, financial stability, and responsible stewardship of resources.

• Ability to optimise rental income and diversify income streams, while serving community needs. 

• Build and maintain relationships with key stakeholders, including funders, local authorities, businesses, and community groups.

• Operate within the annual budget. Monitor key indicators of the organisation’s impact and financial health. 

Community & Stakeholder Engagement

• Develop and nurture partnerships with the local community, ensuring the theatre remains a welcoming and accessible space for all.

• Work closely with the Board of Trustees to align organisational commercial goals with community needs and expectations.

• Further develop a balanced and funded community programme, which currently include a flagship youth theatre scheme, to reflect community needs and interests. 

• Represent Chelsea Theatre externally, acting as an advocate for its work and impact.

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences

Your Role in Our Vision
We need an experienced, strategic campaigner who knows how to make an impact. You'll bring a track record of developing and delivering effective policy campaigns, along with the confidence to lead them from concept to execution.
You'll be skilled at working collaboratively-bringing together colleagues across teams, mobilising supporters, and ensuring the voices of people with lived experience are at the heart of what we do. You'll be passionate about turning complex issues into compelling calls to action and know how to drive change at both a national and local level.

This is an exciting time to join an ambitious campaigns team who make a big impact working across multiple policy issues that affect people at the end of life and their loved ones, from health to social security and bereavement. You'll play a key role in shaping how we campaign for a better end of life experience for everyone.

Key Responsibilities
- Lead the creation and delivery of innovative, results-driven campaign strategies that support Marie Curie's mission and policy goals.
- Oversee the full lifecycle of campaigns-from planning and development through to launch, evaluation, and learning.
- Craft inspiring, persuasive campaign content across multiple channels (including email, social media, and print) to engage supporters and prompt action.
- Ensure campaigns include meaningful opportunities for people with lived experience to contribute, share their stories, and lead change.
- Monitor and evaluate campaign performance, embedding insights into future planning.
- Build strong, collaborative relationships across Marie Curie teams and departments to maximise reach and impact.
- Champion our campaigns internally-energising staff, volunteers, and supporters to get involved.
- Represent Marie Curie at external events, stakeholder meetings, and within coalitions.
- Uphold our brand values and ensure all campaign activity reflects our tone and creative identity.
- Stay on top of relevant policy developments affecting end of life care, using this knowledge to shape campaign priorities.

What You'll Need
- A strong track record of designing and delivering effective policy or public campaigns that drive real-world change.
- Ability to develop and lead campaign strategies that align with organisational goals, using insights and data to inform decisions.
- Skilled at managing complex projects from start to finish-balancing timelines, budgets, and priorities while coordinating with multiple teams.
- Confident in crafting compelling campaign messaging across various formats and channels, including email, social media, and print.
- Experienced in working cross-functionally, bringing together colleagues from policy, communications, and supporter engagement to maximise impact.
- Comfortable representing an organisation externally and building relationships with campaign partners, policymakers, and influencers.
- Committed to involving people with lived experience meaningfully in campaigns, ensuring their voices help shape messaging and strategy.
- Familiarity with using digital tools and platforms to mobilise supporters, build engagement, and drive campaign actions.
- Able to evaluate campaign performance, draw insights, and apply learning to improve future campaigns.
- Confident in speaking about campaigns to diverse audiences-including volunteers, donors, and decision-makers-in an inspiring and accessible way.

Please see the full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role.
Application deadline: Sunday 11th May 2025

Salary: £35,535 - £39,474 + £3,500 LWA where applicable
Contract: Full time, perm role
Location: Homebased with occasional travel into London Office
Based:  This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (2 day per week in office).

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Policy and Campaigns Lead
Location: Home-based (UK) with occasional travel
Salary: £38,000 – £40,000 per annum (pro rata)
Contract: Fixed-term, 18 months (22.5 hours per week)
Closing date: Sunday 12 May, 5pm
Interviews: Wednesday 22 May (Online)

Be a voice for people affected by cancer – help shape the future of radiotherapy in the UK.

Radiotherapy UK (RTUK) is the UK’s only charity dedicated to ensuring everyone with cancer has access to world-class radiotherapy. We’re a small but strong team behind high-impact national campaigns such as #CatchUpWithCancer and #Radiotherapy4Life, which have influenced policy, shaped public debate, and given a voice to thousands of patients.

We are now looking for a passionate, proactive, and politically savvy Policy and Campaigns Lead to help us drive forward our mission. This is a rare opportunity to lead on policy development and campaigning at a time when change is urgently needed.

In this new role, you’ll develop and deliver compelling campaigns that influence politicians, mobilise public support, and deliver tangible change for people affected by cancer. You’ll play a central role in building our profile in Westminster, managing our relationship with the All-Party Parliamentary Group for Radiotherapy, and helping to shape the future of cancer treatment across the UK.

About the role

You’ll report to the Director and work closely with the wider team to:

• Develop and deliver impactful public affairs and campaign strategies
• Act as secretariat to the All-Party Parliamentary Group on Radiotherapy
• Monitor policy developments, brief stakeholders, and create persuasive materials
• Build and manage relationships across Parliament, government, and health charities
• Identify opportunities to raise RTUK’s profile and policy positions
• Help grow our presence across media and social channels

About you

We’re looking for someone who is:

• An excellent communicator with a flair for turning complex information into clear messages
• Experienced in campaigning and/or policy roles (ideally within health, charity, or public affairs)
• Confident building relationships with stakeholders at all levels, from MPs to media
• Organised, proactive, and able to manage multiple projects at once
• Passionate about healthcare equality and making a real difference

If you don’t meet every requirement but feel this role is right for you, we still encourage you to apply. We value diversity of experience and perspective and are committed to building an inclusive team.

Why join us?

• Flexible, part-time role with home-based working
• Join a close-knit, passionate team punching well above our weight
• Make a measurable difference in the lives of cancer patients across the UK

Applications

The closing date for applications is 5pm on Monday 12th May.

Interviews will be held on Wednesday 22nd May online.

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in Scotland, the North of England, and Wales, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note that we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Prospectus is proud to be partnering with the our client as they look to appoint an Internal Audit & Counter Fraud Manager on a 6 month contract.

This is a key new role within the Internal Services directorate, offering a brilliant opportunity for an experienced audit professional to shape and deliver a strategic approach to risk, assurance and fraud prevention across the organisation.

The organisation is part of the world's largest humanitarian network, supporting people in crisis in the UK and around the globe. Their mission is driven by values of compassion, courage, inclusion and dynamism — and they are seeking someone who embodies these principles and brings deep internal audit experience alongside a passion for integrity and accountability.

As Internal Audit & Counter Fraud Manager, you’ll work directly with the Head of Internal Audit & Counter Fraud, and be responsible for managing a robust programme of internal audits, producing actionable insights, and ensuring a culture of strong internal control. You will also lead on counter-fraud strategy, oversee investigations, and provide trusted advice to stakeholders across all levels, including the Board.

The successful candidate will bring significant experience in internal audit, risk or assurance in large, complex environments — ideally with exposure to both financial and operational audits. Excellent communication and stakeholder engagement skills are essential, as is the ability to work independently while keeping the wider organisation’s goals in view.

This is a fantastic time to join the the charity, and to play a vital role in protecting the trust of donors and ensuring resources go where they’re needed most.

£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re an ambitious charity with a bold mission and a fantastic culture. Our high-profile fundraising products - including the Big Golf Race, Prostate United, and The Month Series - are making waves and driving significant impact. As we embark on an exciting 3-year fundraising strategy, we’re looking for a passionate and skilled Senior Virtual Fundraising Executive to take the reins and help us achieve even greater results.

As the Senior Virtual Products Executive, you’ll be responsible for leading the development and delivery of mass fundraising products. Working collaboratively across teams, you’ll drive ambitious targets, co-create and implement robust marketing and recruitment plans, and introduce innovative ideas to enhance participant engagement.

You’ll take ownership of product performance and budgets, ensuring we hit our KPIs and maximise fundraising income. By partnering with external agencies and internal stakeholders, you’ll deliver first-class supporter journeys and use data and insights to continuously optimise product performance.

What we want from you

We’re looking for someone with proven experience in fundraising, marketing, or product management, with a track record of delivering successful projects. Strong leadership, project management skills, and the ability to build relationships and collaborate across teams are essential. A data-driven mindset and the ability to translate insights into actionable strategies will set you apart.

If you’re passionate about our cause and ready to make a tangible difference, we want to hear from you. Join us in driving positive change. Together, we’ll make a lasting impact.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 11th May 2025. Applications must be submitted by 23:45 UK time.  

Interviews: By arrangement. Currently scheduled for the week of Monday 19th May 2025. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Do you want to change people’s lives for the better? We’re looking for an ambitious, dynamic, super organised Campaigner to help win public services for people not profit. You’ll be persuasive, creative, and keen to make change happen. It’s a fast-paced role in a small team with a big mission!

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an pivotal time to join us as we continue to roll out support services for people with incurable breast cancer.

This role leads on the further development of Breast Cancer Now’s secondary breast cancer services across the UK and online, building on the success of recent growth and exploring new opportunities. As a member of the services leadership team, you’ll make a full contribution to the leadership, strategic planning and development of Breast Cancer Now’s support services, working collaboratively with other heads and managers across the organisation.

About you

You’re an experienced, empathetic and clear-thinking leader who’s able to demonstrate how you’ve achieved stretching targets, preferably in a service delivery environment. Skilled at getting the best out of people, you’ll be able to support your team through growth and change, whilst ensuring the quality of our support services remains high.

You’ll understand the challenges faced by people living with secondary breast cancer. And have a strong commitment to improving their quality of life. Relationship building and excellent communication skills will be second nature to you, with a confident, articulate approach and the ability to relate to people at many different levels and across teams. You’ll be determined to achieve our ambitious vision for the future and turn this into reality, showing resilience and creativity in overcoming any challenges.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact us.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on Thursday 22 May 2025

1st stage Interview date Monday 2 June 2025

2nd stage Interview date Friday 6 June 2025

Contract: Permanent
Salary: £50,000 - £60,000
Location: London-based, hybrid working (minimum 2 days a week in the office)
We are working with a well-established organisation dedicated to shaping access to free television media in the UK.

The Team:
You will be joining a small, high-impact Strategy Team that operates at the intersection of policy, advocacy, and long-term planning. This team plays a crucial role in championing the value of free TV and leading strategic thinking in a rapidly evolving media and regulatory environment.
​​​​​​​
Key Responsibilities:

• Represent the organisation externally at policy events, forums, and meetings.
• Manage relationships and engage with stakeholders across government, regulators, industry bodies, and civil society.
• Lead horizon scanning and research into key policy and regulatory developments impacting the media sector.
• Coordinate responses to policy consultations and inquiries, including from government departments and regulators.
• Develop well-researched, evidence-based policy positions and briefings using both qualitative and quantitative methods.
• Contribute to broader strategic planning efforts and ensure internal teams are informed on relevant policy developments.
• Facilitate internal policy discussions and contribute to building a strong strategic voice for the organisation.

Ideal Candidate:

• Significant experience in a strategy or policy role within the media, government, or regulatory sectors.
• Strong analytical skills with the ability to evaluate research and navigate complex policy environments.
• Experience in writing clear, persuasive policy documents and consultation responses.
• Excellent stakeholder engagement and relationship management skills.
• Knowledge of UK government and regulatory processes; familiarity with European policy is desirable.
• A confident communicator with experience presenting complex information clearly to senior stakeholders.
• Passionate about public service broadcasting and the future of free-to-air television.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the recruitment process.

Location: Luton / Hybrid (2-3 days on-site per week)
Salary: £50,868 (H1), rising to £52,140 (H2) subject to performance criteria
Full-time | Permanent

Harris Hill is delighted to be partnering once again with Keech Hospice Care in the search for a dynamic and experienced Head of Public Giving.

This is an exciting and strategic leadership opportunity at a time of transformation and investment in Keech's fundraising. Reporting to the Associate Director of Supporter Engagement, the new Head of Public Giving will lead a passionate growing team focused on community fundraising, events and engagement, with a clear mission to acquire, retain and inspire supporters through powerful, data-led journeys.

As the Head of Public Giving, you'll manage three direct reports and lead a wider team of eleven. You'll be responsible for a gross income budget of over £750,000 and for delivering impactful, integrated strategies that grow supporter engagement, drive income, and embrace innovation-particularly through digital and automation. This is a key leadership role, responsible not only for income generation but for shaping the supporter experience across a range of touchpoints, ensuring the long-term sustainability of public giving programmes.

You'll work closely with senior leadership and cross-functional teams-including Head of Personal Giving, Marketing & Communications, Quality & Data, and the wider Fundraising directorate-to ensure the successful implementation of the new fundraising strategy and continued alignment with Keech's mission and values.

Key Responsibilities:

• Develop and deliver the Public Giving operational plan in line with the overall fundraising strategy to achieve sustainable income growth.
• Lead and inspire a high-performing team of specialists across events, community fundraising and supporter engagement.
• Create and implement integrated supporter journeys and acquisition strategies using digital tools, automation and data insights to maximise donor lifetime value.
• Oversee the planning and delivery of public fundraising events and campaigns that are engaging, innovative and high-impact.
• Use CRM systems and automation tools to drive supporter insight, campaign effectiveness, and fundraising performance.
• Lead on budget planning, reporting, forecasting and performance tracking, ensuring income and expenditure are optimised.
• Collaborate across departments to ensure seamless integration of marketing, communications, and data strategies within fundraising.
• Stay ahead of trends in mass market fundraising, digital engagement and supporter experience, embedding a culture of continuous improvement and innovation.

Requirements:

• Significant experience in a similar fundraising leadership role, with a proven record in mass market or public fundraising, including community and events.
• Experience leading high-performing teams, driving income growth and supporter engagement through insight-driven strategies.
• Excellent knowledge of digital fundraising, CRM optimisation and marketing automation, with strong data analysis and budget management skills.
• A strategic thinker and hands-on leader, capable of managing complex projects, motivating teams and engaging a wide range of internal and external stakeholders.
• Passionate about the mission of Keech Hospice and committed to values-led, inclusive leadership.

This is a fantastic opportunity for a creative, strategic and people-focused leader to make a tangible difference for children, adults and families living with life-limiting conditions across Bedfordshire, Hertfordshire and Milton Keynes.

Application Process:

• Deadline: Tuesday 27th May, 9am
• First interviews: 5th or 6th June
• Second interviews: Monday 16th June

For a full job description and details on how to apply, please contact Dagmara at
 

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion.

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusi

Membership Lead

We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.

As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.

Position: Membership Lead

Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.

Hours: 37.5 hours per week (full-time), Monday to Friday.

Contract: Permanent

Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.

Closing date: Wednesday 28th May 2025

About the role:

This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.

Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.

The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment. 

They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation. 

This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission. 

Key details:

• Reporting to: Head of Communications & Membership.

• Permanent contract, start date immediate.  

• Hybrid working model with a minimum of three days per week attendance at our London office. 

Key areas of responsibility include:  

• Conduct research to identify and understand potential new member organisations in the tea supply chain. 
• Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals. 
• Represent ETP in meetings with prospective members to articulate the value of joining the partnership. 
• Drive new member onboarding, ensuring a seamless and effective process. 
• Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses. 
• Conduct regular check-ins with members to understand their needs and priorities. 
• Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends. 
• Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board. 
• Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management. 
• Oversee data collection processes, including compliance with the organisation’s membership criteria. 
• Support the identification of potential partnerships to bolster fundraising and broader impact. 
• Monitor trends and opportunities in the sector to inform strategic priorities and member engagement. 
• Develop compelling marketing and communication materials tailored to potential members. 
• Collaborate with the Communications team to ensure consistent and impactful messaging. 
• Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
• Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs. 
• Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging. 
• Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals. 

About you:

• Approximately 10+ years experience in a Membership role.
• Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
• Strong communication, engagement and interpersonal skills
• Proven ability to positively interact, engage and influence at all organisational levels including with senior management 
• Proven experience of membership acquisition and retention
• Strong understanding of membership organisations 
• Proven experience of successfully pitching new approaches to prospective members 
• Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains. 
• Excellent presentation, listening and negotiation skills. 
• Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset. 
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision. 
• Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events. 
• Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail. 
• Willingness and ability to travel both within the UK and internationally as required for the role. 
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications. 
• Experience delivering client-focused solutions to private sector needs within a mission-based organisation. 

Desirable:

• Experience with design tools, including the Adobe Creative Suite. 
• Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations. 
• Account management or similar business experience in the FMCG sector or similar environment. 
• Knowledge of corporate social responsibility in supply chains. 

To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.

About the organisation:

Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

At Marie Curie, we are dedicated to improving lives through our compassionate care and support services. Our fundraising efforts are at the heart of what we do and the Fundraising Analysis, Insight & Selections Team forms a vital part of the charity's fundraising activities, driving the use of Insight to inform decisions and the way we communicate with our supporters.

As a Senior Data Insights Manager you will be responsible for developing and implementing data analysis strategies in collaboration with our Income, Innovation and Engagement directorate and supporting the delivery of operational data reporting, providing analysis and insight to inform strategic decision-making.

You will be responsible for:

- Driving decision making through insights on several strategic projects.

- Developing an insight led decision making culture and structure.

- Leading the development of best practices techniques for data analysis, visualization, and storytelling.

- Working closely with senior stakeholders to understand business requests and translating them into analytical solutions.

- Identify opportunities to improve processes and enhance data capabilities within the business.

- Line managing and leading a team of 2 data analysts

Key Criteria:

- Established experience in a senior/lead analyst role with a solid track record of understanding of the production and role of data analysis in a business environment.

- Significant and demonstrable experience of implementing best practice analytics techniques and leading initiatives to enhance datasets, thereby improving insight capabilities.

- Experience of using insights to influence stakeholders at all levels.

- Significant and demonstrable experience of model building.

- Strong communication and storytelling kills, with the communicate across a range of stakeholders.

- Excellent SQL, Power BI skills and understanding of requirements of compliance in a regulated environment.

- Line management experience would be an advantage.

Please see the full job description here

Application & Interview Process

As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: xxx. We encourage early applications as we will be conducting screenings in advance of the deadline.

Salary: Up to £50,000 + £3,500 LWA where applicable

Contract:   12 months FTC

Based:  This role is predominantly home-based and can be based anywhere within the UK. You will be expected to work from our modern open plan offices in Embassy Gardens occasionally.

Benefits you'll LOVE:

- Flexible working. We're happy to discuss flexible working at the interview stage.

- 25 days annual leave (exclusive of Bank Holidays)

- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)

- Loan schemes for bikes; computers and season tickets

- Continuous professional development opportunities.

- Industry-leading training programmes

- Wellbeing and Employee Assistance Programmes

- Enhanced bereavement, family friendly and sickness benefits

- Access to Blue Light Card membership

- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected]

As a Bid Writing professional, you will be responsible for raising significant funds (Corporate, Community, Trusts & Foundations), secure new business partnerships to achieve sustainable, long-term funding, contract-winning and other income generation for Young Barnet Foundation.

Develop and manage Marketing and Communications strategy

Responsible for supporting YBF members through training, funding opportunities and grant applications and sharing knowledge and experience with over 200 members.

A fantastic opportunity to join an international charity, and passionate, energetic team, as their new Marketing Officer, where you will increase digital donor acquisition through e-campaigns and e-marketing activities; working across a breadth of social media, digital marketing, digital fundraising campaigns and creative communications and content. In this newly created position, the Marketing Officer will raise awareness of the charity’s work and promote engagement, partnerships and donations.

I’m looking to hear from a confident social media marketer, with experience working across Twitter, Facebook and LinkedIn. In addition, you will have broader marketing and writing skills, to deliver e-newsletters, blogs, magazines, creative assets and content for the website. A key responsibility of the role will be to increase digital donations, therefore you will have developed your marketing experience in either a commercial setting or fundraising context.  

The opportunity:

- Join a high-energy, ideas-led, collaborative team

- Opportunity to make the role your own, they encourage creativity

- Opportunity to develop your skills, professionally and personally

- Room to grow in a small charity

- Fast-growing charity

Salary £30,000- £33,000

Full-time, permanent role

Hybrid- 1 day a week in the London office (Shoreditch), 4 days from home.

I’d love to tell you more about this fantastic role and organisation. Please apply now for more information! Firm closing date 9am Wednesday 21^st May

Interviews to take place in person 2nd June and 2^nd stage online 5^th June.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.