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About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
National AIDS Trust is the UK’s HIV rights charity. We work to stop HIV from standing in the way of health, dignity and equality, and to end new HIV transmissions. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.
Each year, we run a huge World AIDS Day campaign across the UK, engaging thousands of schools, colleges, universities, companies, community groups and individuals to raise awareness of HIV and vital funds to support our work. We also run an online shop, taking hundreds of ribbon and brooch orders during the campaign.
We’re looking for someone self-motivated and enthusiastic to help our small, dedicated fundraising team liaise with our many supporters and send out packs of red ribbons and supporting materials. You’ll also coordinate and manage the dispatch of online shop orders, and support the finance and resources team to reconcile donations received through our website.
You’ll be part of a small team of dedicated colleagues working across different fundraising specialisms whilst collaborating to reach our goals, and a key part of an organisation of people who are all inspired by the difference we can make. This is a good opportunity for anyone looking to gain experience of working in fundraising, finance, or in the HIV/charity sector.
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Closing date for applications: 5pm on Monday 14 September 2026
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Interviews: week commencing Monday 21 September at National AIDS Trust’s offices in London E1
Diversity and inclusion
National AIDS Trust is committed to becoming a diverse and inclusive organisation. We strive to create a workplace that represents our mission and the people we serve, and where all voices are valued and heard.
To reflect this, we actively encourage applications from people of all backgrounds, regardless of age, race, gender, sexual orientation, physical ability, disability or religion. As the UK’s HIV rights charity, we particularly encourage applications from those with an understanding of the issues faced by people living with HIV.
At National AIDS Trust, we would like our application process to be as accessible as possible. Please speak to us about any reasonable adjustments that you might require throughout the interview process or the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safeguarding sits at the heart of life at The Perse School. We are seeking an exceptional leader to join our senior team as Assistant Head (Safeguarding), taking strategic responsibility for safeguarding and child protection across our 3 Cambridge schools and serving as Designated Safeguarding Lead (DSL) for the Upper School.
This is a significant leadership opportunity for an experienced safeguarding professional who can combine expertise, sound judgement and compassion to ensure every pupil feels safe, supported and able to flourish. The successful candidate will lead safeguarding strategy and practice, oversee complex child protection matters, provide guidance and training to colleagues, and work closely with pupils, families, staff, governors and external agencies.
We welcome applications from experienced teachers, educational leaders and safeguarding professionals from related sectors. While experience in education is highly desirable, we are equally interested in candidates who have developed substantial safeguarding expertise through social care, local authority safeguarding services, the LADO function or other child protection settings.
The Perse enjoys a prestigious reputation and values a mixed approach to teaching and learning. We aim to respect tradition and innovation, industry and fun, and academic and personal growth. All teachers and pupils are required to demonstrate all-round excellence and contribute to the academic, pastoral and extra-curricular life of the school.
At The Perse School, we value the well-being of all staff and offer a supportive environment that balances professional ambitions with personal growth, opportunity and work-life balance.
Further details including how to apply can be obtained from our website: Work with us - The Perse School Cambridge
Closing date: Friday 18th September at 9.00am. Interviews will be a two stage process; preliminary online on Wednesday 23rd September followed by in person for successful candidates in the week commencing 28th September.
The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.
Safer Recruitment
The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974.
Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.
The Executive Assistant is a senior member of the Lead Bishop's Office, working closely with the Lead Bishop and Chaplain to extend and enable the Bishop's ministry and leadership across the Diocese of York. The postholder will provide proactive, strategic and highly professional executive support, ensuring that the Bishop's time, priorities and resources are used effectively in support of the Diocese's mission and ministry.
The Executive Assistant will act as a trusted colleague, organiser, coordinator and facilitator, helping to respond efficiently to a high volume of correspondence and invitations, to ensure that the Bishop is well prepared for meetings, visits and key decisions, that actions are followed through effectively, and that those who engage with the Bishop's Office receive a welcoming, responsive and pastorally sensitive service.
The role requires sound judgement, initiative, discretion and resilience, together with the highest standards of confidentiality, discretion and professional integrity. The ability to build positive relationships across the Diocese, the wider Church, civic life and local communities. The work is varied, demanding and often fast-moving. The successful postholder will bring a calm presence, excellent organisational skills, good humour and a commitment to supporting the flourishing of ministry and leadership in the Diocese of York.
Interviews will take place in person on Thursday 15 October 2026
Responsibilities
Executive Support to the Lead Bishop
- Provide high-level executive support to the Lead Bishop.
- Manage a complex and demanding flow of correspondence and diary, ensuring that responses, appointments and commitments align with the Bishop's priorities and strategic objectives.
- Exercise judgement in balancing competing demands on the Bishop's time and attention.
- Coordinate appointments, meetings, visits, engagements and public events.
- Organise travel, accommodation and associated logistics.
- Ensure the Bishop is fully briefed and appropriately prepared for meetings, visits, services and public engagements.
- Maintain oversight of actions requiring the Bishop's attention and ensure timely follow-up.
- Act as a gateway to the Bishop's Office, ensuring appropriate access while protecting time for priorities, reflection and decision-making.
- Lead on the Bishop's Office responsibilities as part of clergy appointment processes in the York Archdeaconry (as set out in the process document), working closely with the Archdeacon of York's Office and the Chaplain.
Coordination of the Bishop's Ministry
- Work closely with the Bishop and Chaplain to support the delivery of strategic priorities and objectives.
- Maintain awareness of forthcoming commitments, key developments and emerging opportunities across the Diocese, including a weekly diary meeting with the Bishop and chaplain, a quarterly look ahead and meetings with the Archdeacon's Office and the other Bishops' EAs for diary setting and coordination
- Assist in coordinating diocesan visits, consultations, celebrations, confirmations, services and events.
- Support the administration and coordination of the Ministerial Development Review (MDR) process within the Archdeaconry of York, working with relevant clergy, reviewers and diocesan staff to ensure reviews are arranged and completed in a timely manner.
- Support the implementation of initiatives led by the Bishop.
- Monitor progress against agreed actions and ensure appropriate follow-through.
- Help ensure that work streams involving the Bishop are effectively coordinated across diocesan structures and teams.
Correspondence and Communications
- Manage the Bishop's correspondence, emails and enquiries.
- Draft letters, emails, briefings, reports and other documentation on behalf of the Bishop.
- Ensure communications are timely, professional and pastorally sensitive.
- Deal appropriately with confidential, complex and sensitive matters.
- Maintain systems for tracking correspondence, decisions and actions.
- Liaise with colleagues and stakeholders to gather information and draft responses as required.
Stakeholder Engagement and Relationship Management
- Develop and maintain productive working relationships with clergy, lay leaders, diocesan colleagues and external partners.
- Act as a first point of contact for many individuals seeking to engage with the Bishop's Office.
- Liaise with churches, schools, charities, civic organisations, local authorities and national Church bodies as appropriate.
- Represent the Bishop's Office with professionalism, courtesy and hospitality.
- Support the Chaplain and Bishop in maintaining effective relationships across the Diocese and wider Church.
Meetings, Visits and Events
- Coordinate meetings, visits and events involving the Bishop.
- Prepare agendas, papers and supporting documentation.
- Arrange venues, hospitality, travel and practical logistics.
- Welcome visitors and guests to the Bishop's Office.
- Support significant diocesan occasions and civic engagements.
- Ensure that visitors experience a warm, efficient and professional welcome.
- Contribute to the planning, organisation and delivery of Archdeaconry of York events and initiatives, working closely with the Archdeacon's Personal Assistant and other colleagues as required.
Office Management, Finance, and Administration
- Contribute to the effective and efficient operation of the Bishop's Office.
- Maintain accurate, secure and well-organised systems for records, information and correspondence.
- Support effective information management and record keeping.
- Administer and keep records of the day-to-day financial processes from the Local Account and other charitable trusts and grants in the name of the Bishop.
- Work with the Bishop and Chaplain to complete the budget process for the Local Account
- To fill in and submit Quarterly Returns to the Church Commissioners for the Local Account
- Identify and implement improvements to administrative systems and processes.
- Work collaboratively with colleagues to ensure resilience and continuity across the office.
- Provide mutual support and cover for the Archdeacon's Personal Assistant during periods of annual leave or absence, ensuring that time-sensitive matters are addressed promptly and continuity of service is maintained.
Safeguarding, Compliance and Governance
- Demonstrate a commitment to creating and maintaining a strong safeguarding culture.
- Undertake safeguarding training appropriate to the role.
- Ensure compliance with diocesan policies and procedures.
- Handle personal and sensitive information in accordance with data protection legislation.
- Maintain the highest standards of confidentiality, discretion and professional integrity.
- Comply with all relevant governance, financial and information management requirements.
General Expectations
The Executive Assistant will:
- Be a proactive, supportive and trusted presence within the Bishop's Office.
- Contribute positively to the life and culture of the team.
- Demonstrate flexibility in responding to changing priorities and demands.
- Exercise sound judgement and initiative.
- Work collaboratively with colleagues across the Diocese.
- Undertake any other duties reasonably consistent with the nature and seniority of the role.
Person Specification
Essential
Experience
- Experience of providing executive or senior administrative support to a senior leader.
- Experience of managing complex diaries and competing priorities.
- Experience of organising meetings, events and visits involving multiple stakeholders.
- Experience of handling confidential and sensitive information.
- Experience of drafting correspondence, briefings, reports and other professional documentation.
Knowledge and Skills
- Outstanding organisational and prioritisation skills, working at pace and sometimes under pressure.
- Excellent written and verbal communication skills.
- Strong interpersonal and relationship-building skills.
- Ability to exercise sound judgement, diplomacy and discretion.
- Ability to anticipate needs and work proactively.
- Strong attention to detail and commitment to accuracy.
- Excellent IT skills, including Microsoft 365 applications.
- Ability to manage multiple demands while remaining calm under pressure.
- Strong administrative and coordination skills.
- Ability to work independently and use initiative.
Personal Attributes
- Professional, approachable and service-oriented.
- Emotionally intelligent and pastorally sensitive.
- Flexible and adaptable.
- Resilient and able to thrive in a demanding environment.
- Collaborative and committed to team working.
- Able to maintain absolute confidentiality.
- Good-humoured, positive and solutions-focused.
- In sympathy with the mission, ministry and values of the Church of England.
Desirable
- Experience of supporting a senior church, charity, public sector or civic leader.
- Knowledge of the structures and governance of the Church of England.
- Experience of project coordination or programme support.
- Experience of budget monitoring and financial administration.
- Experience of preparing briefing materials for senior leaders.
- Understanding of the Diocese of York and its context.
- Experience of working within a faith-based or values-led organisation.
Closing date for application is 04 October, 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MEMBERSHIP RELATIONS EXECUTIVE
Based: Bloomsbury, Central London
Salary: £26-30,000 PA Dependent on Experience
BACKGROUND AND PURPOSES OF THIS ROLE
The BioIndustry Association is the UK’s trade and membership organisation for biotech and innovative life sciences. With 600+ members and a full programme of advocacy and connecting people across the sector - through committees, communities, publications, campaigns, online and in-person events – the opportunities for organisations keen to support the sector and connect with companies are significant.
With the growth of our membership and activities, we have had a strong focus on member relationship management and retention, with a growing need to help service the membership and assist them in utilising the benefits.
We are now looking for a membership relations executive who understands our ethos and the value of excellent customer relations to help service, engage and maintain close connections with our membership.
DUTIES AND RESPONSIBILITIES
Member Support
- Support the Associate Director for Membership and Business Development & the Senior Membership and Business Development Manager in building and maintaining relationships with BIA members
- To form effective connections with key personnel at member organisations to encourage engagement, event attendance, wider use of benefits and participation in BIA business solutions programme
- Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner
- To provide administrative support to BD and Membership function
- To work closely with the wider BIA team to deliver the overall membership strategy
- To support in coordinating email responses to new and existing member enquiries
- Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
- Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA
Retention and renewals
- Assist in member retention calls/meetings
- Work with the wider team to design engagement campaigns and target existing members informing them of latest benefits
- Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
Events and networking
- Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
- Regular visits to BIA members offices and external events throughout the UK where appropriate
Maintaining accurate records on the CRM
- Work with Membership team to monitor and keep membership data up to date at all times
KNOWLEDGE, SKILLS AND EXPERIENCE
Essential Demonstrable Skills:
- Excellent customer service skills
- Professional and clear communicator
- Efficient and confident networker
- Strong desire to work for a mission driven and purposeful organisation
- Personable, conscientious and willing to adapt and be flexible
- Ability to grasp and convey a membership/service/NFP based offering
- Professionalism and ability to confidently liaise with decision makers
- Strong attention to detail and ability to multitask
- Excellent presentation and written communications
- Experience in using all standard Microsoft programmes
- A self-starter who can work independently and as part of a team
- Proven ability to get to grips with complex subject areas quickly
- Experience of using CRM databases in relation to contact management or sales leads
- Degree-level education or equivalent
Desirable Skills:
- Ideally 1- 2 years’ experience from a similar membership relationship role
- Experience of using Microsoft Dynamics for contact management
- Experience working within a not-for-profit/trade association
- Life science background (ideal, not necessity)
WORKING FOR THE BIA
Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities.
WORKING PATTERN
We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. If the successful candidate is located within 40 miles of the London office, we expect them to adhere to this pattern.
HOW TO APPLY
Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.
Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.
Deadline for applications is Wednesday 30th September 2026 at 9am. There may be an accelerated recruitment process, so interested applicants are strongly encouraged to apply as soon as possible ahead of this closing date.
Initial interviews will take place during week(s) of 5th October, dependent on availability. We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.
As the voice of the innovative life sciences and biotech industry, we influence government policy, the regulatory environment & the broader ecosystem
The Ellen MacArthur Cancer Trust is looking to recruit a Communications and Media Officer to join our small and driven team supporting young people aged 8-24, who are living through and beyond cancer.
Use your storytelling, editorial, copywriting and creative skills to help inspire young people to join our lifechanging trips and generate the fundraising support we need so the door is open for more young people to benefit from our adventures.
No sailing experience or knowledge is required, just a passion for applying your talents to make a real difference in young people believing in their brighter future after treatment for cancer.
You might be a graduate journalist, PR account executive, communications assistant, or someone with equivalent experience who is ready to take your next step in a varied and rewarding role with one of the country’s leading young people’s cancer charities.
What you will do
A year-in-the-life of our Largs-based Communications and Media Officer has two distinct parts. October to April - where it’s all about getting the word out there to support fundraising and encouraging young people to sign up for our life-changing adventures. Then it’s the summer - May to September - when the magic happens and you’re around the trips, interviewing young people and telling their stories. You can go sailing on the trips too!
You will be responsible for identifying story opportunities year-round, and writing press releases, media advisories or editorial content to pitch those stories to a range of media outlets, from local newspapers and regional broadcasters to national, charity, marine and other specialist publications, and facilitating inbound requests for interviews or other profile-raising opportunities.
You will serve as our go-to copywriter for print, online and digital marketing materials as well as writing other articles and feature content as requested. This includes responsibility for writing and overseeing the production of our annual in-house publication, Inspire.
You will also work closely with the social media team, gathering (and if you have the experience, producing) multimedia content for our digital and online platforms. There will be wider responsibilities across the communications team too.
Key responsibilities and duties
Copywriting
- All editorial and copy creation (internal and external requirements/requests).
- Organisation-wide marketing collateral process management and copy support.
- Inspire – content planning, writing and overseeing production (Sept-Apr).
- Trust News (monthly e-newsletter) stories.
- Website – regular news stories and copy updates as required and/or requested.
- Internal copy oversight and/or proofreading, including but not limited to young person onboarding and
fundraising communications.
Media & PR
- Identifying cross-organisation year-round storytelling and profile-raising opportunities and proactive media outreach (local/regional/specialist/marine).
- Facilitate all inbound interview and other media requests including setting up interviews and briefing
interviewees. - Facilitate Largs-based PR and/or experiential requests.
- Media monitoring, recording and reporting (Google Alerts).
- Onclusive PR & media platform – relationship and media list management.
Trip season (all of the above plus...)
- Interviewing young people and seasonal team (volunteers, skippers and trip leads) to gather stories and content for PR and/or social media.
- For Largs-organised trips…
- photo management (sort, uploading and image tagging)
- media phone management
- Social media posts (including photos and/or short-form video) in liaison with the Senior Digital and
Social Media Lead. - Wider Largs team support.
Wider comms function
- Year-round story management including case studies and website updates.
- Campaigns – ideas generation and support with delivery (with comms team)
- Sad News process management – ensuring respectful use of photos/videos.
- Largs office/marina branding – organisation and coordination as required.
- Crisis comms - part of incident response media team.
- Looking for new opportunities/platforms to raise our profile.
When treatment ends our work begins. We inspire young people aged 8-24 to believe in a brighter future through free sailing and outdoor adventures.
The client requests no contact from agencies or media sales.
Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.
About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press.
About the candidate:
- Highly organised and technologically adept (especially with CRM systems like Salesforce)
- Motivated, with at least 1 year of experience in communications, fundraising, or event management
- Confident, resilient, and able to coordinate complex event logistics
- Strong written and verbal communication skills
- Team-oriented, adaptable, and committed to the wellbeing of the clergy community
Key Responsibilities
1. Fundraising and Data Support
- Manage contacts and maintain up-to-date CRM records
- Add weekly bank donations to Salesforce and reconcile monthly income
- Lead on thanking supporters (managing emails/cards)
- Assist with legacy giving administration
- Support prospect research for fundraising
- Liaise with Finance Team on income and gift processing
2. Events – Logistics and Administration
- Manage guest lists, RSVPs, and name badges using CRM
- Act as point of contact for event bookings and assist with seating plans
- Provide on-site support at events (registration, hospitality, donor care)
- Post-event coordination including post-event feedback
3. Communications and Digital Engagement
- Monitor and manage team inboxes
- Assist with social media management including DMs, replying to comments, and content creation
- Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)
4. General / Team Support
- Maintain inventory of fundraising/event materials
- Proactively update Salesforce with missing information
- Provide general admin support and contribute creative ideas
This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Join the London District and become part of a collaborative, supportive team.
As our Operations Support Assistant, you will be a key member of the team, contributing to the many workstreams that support the life of Methodism across London. We are looking for an excellent organiser who can manage their own workload, support others and provide first-rate administrative assistance. You will also be confident using a range of IT applications. We value people who think independently, take initiative and work collaboratively - sharing ideas and helping to turn them into action. You will work closely with the existing Operations Support Assistant in a job-share like partnership, keeping in touch and sharing information to support one another. This part of the job-share partnership will focus on managing the District Chairs diaries, coordinating room bookings and leading support for the Justice and Mission Group.
Why work with us?
You will enjoy a central office in Westminster, the flexibility to work remotely and the support of welcoming colleagues. We also offer flexible working arrangements, learning and development opportunities, competitive pay, a pension and generous annual leave. We are committed to equality, diversity and inclusion - and to creating a workplace where everyone can contribute and thrive.
Take a look at the job description to find out more. If the role sounds right for you, complete the application form. If you have any questions, please get in touch - we would be happy to hear from you.
The client requests no contact from agencies or media sales.
Summary
Please note: For full details and how to apply please view the Recruitment with the link provided.
Individual giving
- Achieve a personal income target from small to mid-level donors including through our supporter scheme, campaigns and POS donations
- Take responsibility for HOME’s low to mid-level supporter programme, ensuring strong stewardship and donor retention, and consistent delivery of supporter scheme benefits, including a year-round programme of events – supported administratively by the Development Assistant
- Deliver consistent recruitment and upgrade activity for the programme, supported administratively by the Development Assistant and making use of automation
- Be responsible for delivering donation campaigns, including planning, writing copy and training the Customer Service Team (CST) in making the ask. Collaborate with the Marketing Team to promote campaigns on social media and by email
- Take ownership of HOME’s legacy scheme, including promotion and stewardship
- Research potential donors and work with the wider team in delivering the strategy for recruiting them
- Work closely with the Development Assistant and the Marketing Team to oversee all supporter communications, including scheduling and writing content
Benefits: 25 days plus bank holidays, option to purchase additional leave, birthday day off, employee assistnance scheme, discounted theatre tickets when available, limted home working, flexible working requests, and more.
The client requests no contact from agencies or media sales.
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Executive Assistant & Board Administrator
£24.72 per hour + holiday pay
London | Hybrid – 3 days office / 2 days home
Immediate start | 3 months temporary, with potential to become permanent
Full-time
We are delighted to be working with a highly successful and growing charitable organisation to recruit an experienced Executive Assistant & Board Administrator.
This is an excellent opportunity for an accomplished EA who enjoys working at senior level and has strong experience supporting Boards, Trustees or Committees. Initially offered on a three-month temporary basis, there is real potential for the role to become permanent.
Working closely with the CEO and Deputy CEO, you’ll provide high-level executive support while taking responsibility for the smooth running of Board and Committee meetings. You’ll be joining a busy, professional and collaborative team and will regularly liaise with Board members, senior stakeholders and external contacts.
Key responsibilities will include:
- Providing comprehensive EA support to the CEO and Deputy CEO, including complex diary management, meetings and travel
- Coordinating the full Board and Committee meeting cycle, from scheduling and logistics through to follow-up
- Preparing, formatting and circulating Board and Committee papers
- Attending meetings and producing accurate, high-quality minutes
- Maintaining action logs and ensuring agreed actions are followed up
- Supporting the onboarding and induction of new Board members
- Liaising confidently with Trustees, senior executives and other high-level external stakeholders
- Managing shared inboxes and acting as a professional point of contact for the organisation
- Supporting governance, compliance and audit-related administration
- Assisting with research, reporting and ad hoc projects for the senior leadership team
- Handling sensitive and confidential information with discretion
About you
We’re looking for someone with substantial experience as an Executive Assistant, Senior PA, Board Administrator or similar, ideally with at least five years’ experience supporting senior or C-suite executives.
Crucially, you’ll need proven experience attending Board or Committee meetings and producing formal minutes. You’ll be highly organised, comfortable juggling competing priorities and confident communicating with senior stakeholders.
You’ll also need:
- Excellent written and verbal communication skills
- Meticulous attention to detail
- Strong diary and meeting coordination experience
- Excellent Microsoft Office skills
- The ability to work independently and use sound judgement
- A professional, discreet and adaptable approach
- Confidence working in a busy, fast-moving environment
This is an urgent requirement with an immediate start, so candidates will need to be available at short notice.
The role is based in Central London, with three days per week in the office and two days working from home.
£24.72 per hour + holiday pay | Full-time | 3 months initially | Potential temp-to-perm
If you’re an experienced EA with strong Board and minute-taking experience and are available immediately, we’d love to hear from you.
Are you passionate about making a positive impact on the lives of Autistic young people? Do you believe in the power of education to unlock their potential and nurture their learning potential? If so, we invite you to be a part of our dedicated team at our new school for autistic young people in Kingston, Spring School.
Spring School will give learners the support and challenge they need to reach their full learning potential. The school will have academic, personal, social and independent targets to provide autistic learners with ambitious aspirations. Learners will work towards gaining academic and vocational qualifications, that will help them succeed in the world beyond school.
As a Teaching and Learning Assistant, you'll play a crucial role in the development of our learners, creating a safe and engaging space for them to thrive. Your responsibilities will include:
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Providing person centred, day to day support, delivering 1:1, paired and small group teaching, and learner sessions
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Supervise and support our learners to engage in community-based learning and educational visits.
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Use your creativity daily to support lesson plans through preparing materials and resources.
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Support our learners to develop crucial life skills, meet their goals and aspirations through communication, independence and participation.
We are looking for:
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Compassion: A deep understanding and empathy for the challenges faced by autistic young people.
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Patience: The ability to provide consistent, patient, and encouraging support.
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Adaptability: Flexibility to adapt teaching methods and approaches to suit individual needs.
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Team Spirit: A collaborative mindset to work alongside educators, therapists, and families.
Why Join Us?
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Meaningful Work: Make a genuine impact on the lives of autistic young people and contribute to their personal and academic growth.
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Professional Growth: Access ongoing training and development opportunities to enhance your skills and advance your career in special education.
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Supportive Community: Join a close-knit team that values your insights and celebrates every achievement, big or small.
Come make a difference with us – apply today! Only applications submitted online will be considered via the recruitment portal
Interview date- Wednesday 23 September 2026
Closing date- Wednesday 16 September 2026
Start date- November 2026
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time | Permanent | Term Time Only
Working Hours: 8:00am – 4:00pm
Salary: TLA Point 8–9 | £25,258–£25,473 actual salary, term time only
Make a real difference every day
Are you passionate about supporting autistic young people to thrive? Are you patient, compassionate and adaptable, with a genuine commitment to helping every learner reach their potential?
The Rise School is looking for enthusiastic and dedicated Teaching and Learning Assistants to join our team and play a key role in supporting our pupils to learn, develop and achieve.
The Rise School is an Ofsted-rated Good specialist school for autistic pupils aged 4–18. At full capacity, we support up to 130 pupils across primary and secondary education.
We believe every learner is unique, and our approach is built around understanding and celebrating individual strengths, needs and aspirations. As a Teaching and Learning Assistant, you will work alongside teachers and colleagues to provide personalised support that enables our pupils to develop academically, socially and emotionally.
About the role
As a Teaching and Learning Assistant, you will:
- Provide high-quality, individualised support to autistic pupils in the classroom and across the school.
- Support learners to develop their communication, independence, social and learning skills.
- Work collaboratively with teachers and other professionals to deliver personalised learning.
- Use positive and proactive approaches to support behaviour and engagement.
- Build trusting, respectful relationships with pupils and understand their individual needs.
- Contribute to a safe, inclusive and nurturing learning environment.
- Promote and safeguard the welfare of children and young people at all times.
About you
We are looking for people who are:
- Empathetic and patient, with a genuine desire to make a positive difference.
- Adaptable and resilient, able to respond positively to different needs and situations.
- Positive and solution-focused, with the ability to think creatively when challenges arise.
- Comfortable working as part of a team and able to build strong relationships with pupils, families and colleagues.
- Committed to safeguarding and promoting the welfare of children and young people.
- Keen to learn about autism and develop their knowledge and practice.
You do not need to have worked in a specialist setting before. What matters most is your attitude, values, willingness to learn and commitment to supporting autistic young people.
This role can be both rewarding and challenging. You will need the physical and emotional resilience to support young people with autism, some of whom may have additional or complex needs. In return, you will receive support, development opportunities and the chance to build a rewarding career in specialist education.
Why join The Rise School?
You will become part of a dedicated team that is committed to creating an environment where every pupil can feel valued, supported and successful. Whether you are starting your career in education or looking to develop your experience in specialist education, this is an opportunity to make a meaningful difference every day.
Closing Date: Friday 18 September 2026
Interview Dates: Ongoing interviews on Tuesday mornings throughout September
Start Date: October 2026
We reserve the right to close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Join The Rise School and help us create brighter futures for autistic young people.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
About RMC
RMC Charity (RMC) is an established, award winning, regional charity working across the West Midlands to support newcomers and people facing barriers to accessing services, rights and opportunities.
RMC is a growing and ambitious organisation. As we continue to develop our services, partnerships and organisational infrastructure, we are strengthening the support available to our Senior Leadership Team (SLT) and Trustee Board.
We’re also embarking on an exciting new asset development project, which will represent a significant long-term investment in the organisation and its future. The project is expected to be sizeable and complex, involving a range of external parties, professional advisers, stakeholders and partners, and will develop over the next two years and beyond.
The Senior Executive Assistant will play an important role in supporting the SLT through this period, including helping to coordinate meetings, information, actions and communications involving external parties. The postholder will need to bring structure, organisation and follow-through to a lengthy and evolving programme of work, ensuring that key actions, decisions, commitments and deadlines are effectively tracked.
We are looking for an exceptional Senior Executive Assistant who can operate at a senior level, bring structure and discipline to executive and governance activity, and act as a trusted partner to the SLT and the Board.
This is not simply an administrative role. The postholder will be an important part of how RMC ensures that decisions are followed through, commitments are delivered, information flows effectively and governance remains strong.
About the Role:
The Senior Executive Assistant will provide high-level executive, governance and organisational support to the SLT, working particularly closely with the CEO and Executive Director of Services.
The postholder will manage complex diaries and relationships, support the effective operation of the Trustee Board, prepare high-quality information and reports, and ensure that important actions and commitments do not get lost.
The successful candidate will have the confidence to work with senior leaders and managers, trustees and external stakeholders while maintaining the highest levels of discretion and professionalism.
They will also be someone who is prepared to "keep the executives honest" constructively challenging where appropriate, identifying gaps, following up on commitments and helping the SLT to anticipate and manage organisational risks.
Key Responsibilities
1. Trustee Board and Governance
- Coordinate the effective administration and operation of Trustee Board meetings, including scheduling meetings, preparing agendas and papers, circulating documentation and managing follow-up actions
- Attend Trustee Board meetings and produce accurate, concise and timely minutes and records of decisions
- Maintain an effective system for tracking Board decisions and actions and ensure that these are followed through
- Act as an important conduit between the Trustee Board and SLT, ensuring appropriate information flows between governance and executive leadership
- Support the SLT in maintaining an effective overview of governance requirements, deadlines, decisions and actions
- Maintain appropriate governance records and documentation and support the preparation of relevant papers
- Identify gaps, inconsistencies or emerging governance issues and appropriately flag these to the SLT
- Maintain absolute confidentiality in relation to Board discussions and sensitive organisational matters
2. Executive Support and Diary Management
- Provide high-level diary management and executive support to the CEO and Executive Director of Services
- Proactively manage complex and competing priorities, identifying diary conflicts and resolving them before they become problems
- Help executives prioritise meetings and commitments according to organisational importance and strategic priorities
- Ensure executives are properly prepared for important meetings by coordinating papers, briefings, agendas and relevant information
- Arrange travel, accommodation, meeting logistics and expenses where required
- Manage meeting schedules involving internal teams, trustees, funders, partners, commissioners and other external stakeholders
- Act as an appropriate first point of contact on behalf of the SLT, maintaining positive and professional relationships
- Support the SLT in coordinating the new asset development project, which will involve a significant programme of work over the next two years and require engagement with a range of external parties
- Coordinate meetings and communications with external professionals, partners, funders, and other parties involved in the asset project
- Maintain an overview of key milestones, deadlines, and dependencies associated with the project and ensure that the relevant members of the SLT are appropriately briefed
- Ensure important commitments, deadlines and follow-up actions are tracked and completed as well as anticipate the needs of the Executives and proactively identify issues before they arise
3. Executive Information and Reporting
- Draft, edit and coordinate reports, briefing papers, presentations and other executive-level documentation
- Compile information from across the organisation and turn it into clear, concise and useful briefings, identifying areas requiring further consideration and raise these appropriately
- Prepare agendas and supporting information for SLT, Senior Management Team (SMT) and other senior meetings
- Attend relevant meetings and produce precise, action-focused minutes and records
- Support the preparation of information for strategy sessions, appraisals and organisational reviews
- Ensure that information presented to senior leaders is accurate, appropriately sourced and clearly communicated
4. Leadership Accountability and Organisational Follow-Through
A key part of this role will be ensuring that decisions and commitments made by the SLT translate into action.
The postholder will;
- Maintain oversight of key leadership and senior management commitments and actions
- Track commitments made to staff, service users, trustees, partners and other stakeholders
- Prompt senior leaders and managers where actions or deadlines are approaching or have not been completed
- Identify gaps between agreed decisions and implementation
- Constructively challenge where commitments appear to be at risk of being missed
- Help the SLT maintain visibility of emerging organisational risks, issues and dependencies
- Support the SLT to maintain oversight of the asset development project, ensuring that key actions, deadlines and dependencies are captured and followed through
- Help coordinate the flow of information between the SLT and the range of external parties involved in the asset project, ensuring that requests, actions and decisions are appropriately followed up
- Help the SLT maintain visibility of emerging organisational and project risks, issues and dependencies
- Escalate concerns appropriately and proportionately
- Support a culture of accountability, transparency and delivery
This will require judgement and courage. The successful candidate must be comfortable respectfully challenging senior colleagues when something does not look right, while maintaining trust and confidentiality.
5. Relationships and Communication
- Communicate confidently and professionally with people at all levels of the organisation
- Contribute to the existing environment where colleagues feel able to share concerns, provide candid information and challenge decisions appropriately
- Handle sensitive conversations with empathy, discretion and objectivity
- Represent the SLT professionally when communicating with internal and external stakeholders
- Maintain appropriate boundaries and confidentiality at all time
Person Specification:
Essential Criteria:
Executive support and organisation
- Minimum 5 years’ experience of providing high-level executive, senior administrative or governance support
- Excellent organisational and time-management skills
- Ability to manage multiple competing priorities and complex schedules
- Exceptional attention to detail and ability to work accurately under pressure
- Experience preparing professional reports, briefings, minutes and correspondence
- Strong written and verbal communication skills
Governance
- Understanding of effective governance and the relationship between trustees and senior leadership
- Experience supporting Boards, committees or senior-level meetings
- Ability to understand complex information and identify actions, risks and gaps
- Strong understanding of confidentiality and appropriate information handling
Technology
- Strong proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint and Teams
- Confidence using CRM systems, digital collaboration platforms and online meeting tools
- Ability to use technology to improve organisation, information management and workflow
Judgement and Discretion
- Demonstrable ability to handle highly confidential and sensitive information
- Excellent professional judgement and understanding of when information should be shared, withheld or escalated
- Ability to remain calm, balanced and objective in difficult or sensitive situations
Suitable Candidate Leadership Profile
We are particularly interested in people who demonstrate the following qualities:
- High Courage - You will need the confidence to ask difficult questions, challenge assumptions and respectfully tell senior colleagues when something needs attention
- Deep Empathy - You will understand that leadership decisions affect real people. You will listen carefully, understand different perspectives and approach sensitive situations with humanity
- Sharp Objectivity - You will be able to separate facts from assumptions, remain impartial and provide senior leaders with an honest and clear view of an issue – even when that view may be uncomfortable
- Strategic Thinking - You will understand the bigger picture. You will not simply manage diaries and actions; you will understand why they matter, how they connect to RMC's priorities and where a missed action or emerging issue could create wider organisational risk
What Success Looks Like
Within this role, success will mean:
- The CEO and Executive Director of Services are well organised, properly briefed and able to focus on strategic priorities
- Trustee Board meetings are well planned, professional and supported by accurate information and records
- Board and SLT decisions are translated into clear actions and followed through
- Important commitments do not get lost
- Risks, gaps and emerging issues are identified early and appropriately escalated
- Information provided to senior leaders is accurate, concise and useful
- Internal and external relationships are handled professionally and with discretion
- The SLT has a trusted partner who can provide challenge as well as support
- RMC's governance and executive functions operate with greater consistency, discipline and accountability
The Person We Are Looking For
We are looking for someone who is more than an administrator.
You will be highly organised, but also intellectually curious. You will be discreet, but not passive. You will be supportive of senior leaders, but willing to challenge them. You will be empathetic, but able to remain objective. You will be comfortable dealing with detail while keeping sight of the wider strategic picture.
Above all, you will be someone the SLT and Trustee Board can trust completely, someone who will see what needs to be done, make sure it happens, and have the courage to speak up when it doesn't.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: Thursday 1st October 2026
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the RMC Charity is unable to provide assistance with this.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to embrace a role that’s as diverse as it is rewarding? At YMCA Doncaster, we’re looking for someone who is able to step in wherever needed to keep our operations running smoothly. As a vital member of our team, you’ll be at the forefront of our work, ensuring that young people are able to thrive at the YMCA.
Flexibility is key, and you will be ready to take on duties across duty cover, administration, assessment and sustainment, as well as acting as Duty Manager and tackling issues as they arise.
You will already have experience of being responsible for people, resources or buildings although that may be from a range of situations at work or elsewhere. You will have great organisational and technology skills and be able to manage a complex workload with varied responsibilities.
We’re open to candidates from all sectors with transferable skills, a genuine interest in contributing to the work of the YMCA and a positive attitude that sets the tone for others.
Hours of Work
40 hours plus On Call duties.
Work will be on site and across the whole 24/7 rota, depending on where cover is needed.
For the first two to three months, the majority of your time is likely to be spent on hostel cover shifts to give you a strong practical understanding of our core work.
The On Call provision is in place at all times, including weekends, nights and Bank Holidays, and is covered on a rota basis with three or four individuals.
We are able to take a reasonable number of other committments into consideration when planning the On Call rota, with each person doing an equal share of Bank Holidays, weekends and everyday cover.
Main Responsibilities
- To cover frontline duties, including accommodation duty cover, attending reliably and on time in order to ensure continuous cover.
- To act as a Duty Manager, including dealing with any staffing or other issues arising during periods of duty in accordance with set procedures.
- To provide an out-of-hours On Call service on a rota basis with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at very short notice when no other cover is available.
- To take on appropriate administrative, leadership, reviewing or project duties including during periods of illness, leave and vacancies.
- To take on delegated responsibilities for young people who need additional practical help to start and sustain their residence at the YMCA. This is likely to include focussed work on benefits, budgets, housekeeping and similar.
- To administer and oversee applications for accommodation, including obtaining supporting information from other agencies, assessing support and other needs and interviewing applicants.
- To oversee rent calculation, arrears procedures and benefit claims.
- To collate and report on other performance measures and statistics as required.
- To keep financial and other records as required.
- To contribute to the selection and induction of new staff and volunteers.
- To oversee minor and / or occasional staffing issues as required, and to take responsibility for particular staff and volunteers over longer periods.
- To contribute positively to relationships with other organisations.
- To take an active approach to the role and to be able to work on own initiative within set procedures.
- To develop and maintain appropriately professional relationships with members, users and with other staff, and to maintain confidentiality at all times.
- Other reasonable duties as required from time to time by the Line Manager.
Person Specification
- Experience in a similar or related role.
- Able to attend shifts reliably and on time in order to ensure continuous cover.
- Able to demonstrate resilience and adaptability across roles, responsibilities and work patterns needing cover in immediate or long term situations, showing a positive ‘can do’ attitude and setting the tone for other staff during times of particular pressure.
- A commitment to the wellbeing and development of young people, including those with a range of personal and social vulnerabilities.
- Experience of taking responsibility for people, resources or buildings.
- Able to demonstrate sufficient presence, confidence and professionalism for undertaking a management role.
- Able to cover On Call duty, to remain within receiving range of the mobile phone at all times, and to be on site within two hours in the event of an emergency situation.
- Computer literate, able to use Microsoft Word and Excel to a high standard, and able to use technology in devising and using procedures, gathering information and using a range of online software.
- Excellence in written communication and a strong command of grammar.
- Comfortable working with financial transactions and calculations, and with keeping financial records.
- Able to manage a complex and varied workload effectively and accurately and an ability to prioritise appropriately without supervision.
- Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
- Able to react appropriately in challenging situations, using set procedures to support decision-making.
- A clear understanding of the importance of confidentiality and appropriate relationships.
- Able to uphold the vision and values of YMCA Doncaster.
The client requests no contact from agencies or media sales.