Communications jobs in blackrock, county dublin

Casework Administrator

Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)

Hours: Full time (open to part time and job share)

Salary: Starting from £28,831

Contract: Permanent

Closing Date: 10:00am, 21st Jul 2025

About the Role

Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.

You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.

You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.

The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.

Full details of the job and person specification can be found once you click to apply.

About You

You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!

As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!

Key Responsibilities of the role include:

• Serving as the first point of call for supporter inquiries through phone, post, or email.
• Importing and accurately recording data from multiple sources.
• Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
• Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.

Essential requirements of the role include:

• Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
• Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
• Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
• Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
• Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.

This post is subject to UK DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:
Submit a CV and cover letter, CV’s without a cover letter will not be considered.

We reserve the right to close this position should we receive a good response; therefore, it is advisable to apply early.
The interview process will be ongoing.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

The Role

The key purpose of this role is to together with the EA to the Vicar provide day-to-day support for the running of the Vicar’s Office and in particular for the Vicar (Archie Coates) and the Senior Leader (Sam Coates). The role also provides light touch support and diary management for the HTB Group COO and the HTB Group Chief of Staff.

The Key Responsibilities

Listed below are the key elements that the role holder will be accountable for delivering:

To support, help and advise the senior team in professional and personal matters by:

• Prioritising and actioning daily tasks, operating as a two-way channel of information and communication; action or delegate requests and tasks to the team/ organisation where appropriate, and then report back to the senior team. This may also involve acting as a liaison between the senior team and the wider organisation ensuring strong communication both ways.
• Organising and maintaining diaries.
• Acting and speaking on behalf of the senior team. This includes oversight of inboxes, letter correspondence and phone calls.
• Ensuring that the team have all they need, in advance, for talks, presentations, meetings, trips, etc and freeing them of all unnecessary administration, phone calls, interruptions, etc.
• Providing support to the vicarage for hospitality of meetings and events and other personal matters (including catering for occasional evening meetings e.g. PCC).
• Carrying out specific projects, research and administrative tasks.
• Receiving requests from internal and/ or external contacts, filtering and then delegate or address these as appropriate.

Major event support: An active role in certain aspects of events; and keeping the Vicar’s Office function and team, and the Coates’s operating while being offsite for Focus and other key events.

Special Services Coordinator:

• Coordination and oversight of baptisms across the services at HTB.
• Assistance in coordinating weddings and covering for funerals when the Weddings & Funerals Coordinator is away.

The Ideal Candidate

• Very strong administrative skills
• Highly organised, energetic and unflappable under pressure or in challenging situations.
• Demonstrably consistently excellent verbal and written communication skills.
• Flexibility and excellent time management skills with the ability to meet deadlines and constantly re-prioritise own workload under consistently high pressure.
• Graceful and flexible when plans change.
• Confident handling a variety of issues, concerns or queries arising via phone or email; strong etiquette in dealing with people from all walks of life in person.
• Comfortable at visionary level and in very specific detail, particularly in handling communications with sensitivity, understanding and diplomacy.
• Strong IT skills: evidence of high competence with the full Microsoft Office package, including Word, Outlook, Excel and PowerPoint; confident use of HTB Finance system, ChurchSuite. 

Role overview:
The Talent Set is excited to be working with an incredible charity as they search for a Legacy and In Memory Marketing Manager to support them for an exciting 7 month contract.

Key responsibilities:

Strategic Planning & Delivery

• Develop and implement LIM operational plans, identifying opportunities to drive future income growth and deepen engagement with diverse supporter audiences.
• Lead the planning and execution of integrated fundraising campaigns, including TV, digital, direct mail, telemarketing, email, and events to increase awareness, generate enquiries, and steward legacy pledgers and in memory donors.

Team Leadership

• Line-manage, coach, and support the LIM Marketing Officer, empowering them to develop professionally and contribute fully to team objectives.
• Approve campaign strategies and briefs, ensuring alignment with annual goals and broader organisational priorities.

Content & Campaign Management

• Oversee content creation, campaign development, and project management to ensure timely, effective delivery.
• Ensure all communications are aligned with brand guidelines and convey consistent messaging across channels.

Performance & Budget Management

• Manage campaign budgets and report on expenditure and outcomes, ensuring cost-effectiveness and strategic alignment.
• Champion a test-and-learn culture within the team, using insights from data and supporter feedback to inform future planning.

Compliance & Governance

• Ensure all communications and data handling meet relevant fundraising regulations and data protection laws (including GDPR).
• Follow procurement protocols, including obtaining quotes, raising purchase orders, and briefing suppliers appropriately.

Cross-Functional Collaboration

• Work closely with other departments and teams to align LIM strategies with broader organisational initiatives and ensure a joined-up supporter experience.
• Represent the LIM audience across cross-functional campaigns and projects, advocating for their needs and interests.

Agency & Supplier Management

• Build and maintain strong relationships with external agencies and suppliers to ensure high-quality, timely delivery of campaigns.
• Lead agency selection processes where appropriate, working collaboratively with procurement teams.

Innovation & Market Awareness

• Stay current with trends and developments in legacy and in memory fundraising, bringing forward new ideas to increase impact and engagement.

Person specification:

• Proven experience working with fundraising or marketing campaigns
• Strong leadership and team development skills.
• Excellent stakeholder management experience.
• Proficient in developing and executing multi-channel campaigns – both direct and digital.
• Excellent written and verbal communication skills
• Able to work effectively and independently, prioritising tasks and hitting deadlines.

What’s on Offer:

• A salary of £44,000.
• A full-time role with flexible hybrid working pattern is on offer with 2-days per-week in the organisation’s East London-based office.
• A 7 month contract with an incredible charity.

Interested?
To apply, please submit your CV demonstrating your suitability for this role by clicking the "Apply Now" button. 

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About Compassion

Compassion is a Christian child development charity that sees beyond poverty to the incredible potential God has placed in every child and family. Partnering with more than 8,900 local churches in 29 countries, we work to release children from poverty in Jesus’ name.

About the role

We are looking for a Head of Strategic Partnerships (Church of England) to join our Church Partnerships Team at Compassion UK. In this pivotal role, you will shape and lead our strategy to engage with Church of England leaders, events, and networks across the UK.

Your work will help us achieve ambitious growth targets in child sponsorship and transformational giving.

 Home-based, within a commutable distance to central London
⏰ Hours  Full-time, 35 hours per week with flexible working pattern 

You need to have

• Strong knowledge and experience of the Church of England including leadership structures, networks, theology, and mission culture
• Proven success in building strategic relationships, ideally within a church, ministry, or mission organisation
• Confidence and clarity as a public communicator with experience preaching or speaking at events
• Demonstrated ability to lead growth strategies and manage complex partnerships
• Experience in sales or fundraising, with the ability to manage full partnership development cycles
• Excellent self-motivation and organisation, with the ability to work independently in a dispersed team
• Personally committed to the Christian faith.  You can read more about this in our Policy on Posts to be Held by Christians.

This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. By cultivating meaningful partnerships within the Church of England, you will help release more children from poverty in Jesus’ name.

If you’re passionate about the Church of England and want to see children released from poverty in Jesus’ name, this could be your calling.

In return, you will get

• Flexible and sociable working environment
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover
• Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
• Weekly team prayers and devotionals
• Compassion updates and worship events

We encourage you to read the full job description to see if this role aligns with your skills and aspirations!

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with 500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

● The quality of teaching, learning and assessment of computer science and related

subjects.

● Our fantastic progression outcomes for our learners.

● The breadth and depth of our industry partnerships.

● Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds.

● Our high support, high expectations culture for staff and learners.

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in

October 2018 and again in March 2023.

Job Purpose

This is a hands-on, delivery-focused role that blends creativity with data insight to

deliver engaging, effective campaigns that support recruitment and engagement across Ada’s key audiences.

To be successful in the role the post holder will:

● Have excellent organisational skills with the ability to manage multiple campaigns and coordinate content across channels.

● Be detail-oriented, with the ability to interpret performance data and act on insights.

● Be adaptable, proactive, and comfortable working in an evolving environment.

● Bring an interest in digital marketing and a desire to grow skills across social media,

website management, and campaign delivery.

● Demonstrate working knowledge of digital marketing tools, platforms and analytics (CMS systems, Meta and Google Ads, web analytics dashboards.)

● Understand basic design principles and be comfortable supporting colleagues to shape and optimize social-media first creative assets.

● Show initiative and a practical approach to problem-solving and campaign execution.

● Possess strong communication skills, with the ability to work independently and as part of a cross-functional team.

Role Responsibilities

● Post and schedule content across Ada’s social media platforms and website.

● Monitor performance across platforms and use analytics to inform content and campaign optimization.

● Plan and deliver targeted paid campaigns across social media and contextual advertising platforms.

● Collaborate with agencies and media publishers to support effective campaign delivery.

● Optimize live, paid media campaigns (adjusting creative, messaging and targeting to

maximize impact)

Website management:

● Create news items for the website.

● Ensure pages are SEO optimized to drive organic traffic.

● Manage annual website reviews and implement changes.

●Analyse and optimize website performance.

● Support the delivery and tracking of Ada’s annual communications plan across target

audiences.

● Stay up to date with digital marketing trends and platform developments to keep Ada’s activity current and effective and contribute to Ada’s overall digital marketing approach.

Other Requirements

● A passion for working with young people and adults to help improve their life chances.

● A commitment to on-going personal development.

● A willingness to work flexibly and where necessary outside of normal working hours.

● Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please get in touch with the HR department.

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you may have.

Interviews will be arranged on a rolling basis based on receipt of applications and we reserve the right to remove the advert before the above closing date so early applications are recommended.

Thank you for your interest in the role and good luck with your application!

Hours: 37.5 hours a week, Mon-Fri

Duration: 12 Months Fixed Term Contract (Maternity Cover)

Location: London - hybrid, (compulsory) 2 days per week in London office

Salary: £52,866.48 per annum

Job Purpose:

MSF UK/IE is committed to providing a safe and inclusive environment for all staff and for everyone that comes into contact with the charity. The Safeguarding Manager is the focal point for our efforts both leading and assuring delivery within MSF UK/IE and working in collaboration across the MSF movement with key partners and sections to advance and support the development of safeguarding within MSF.

Knowledge, Skills & Experience:

• Relevant experience in protection/safeguarding, experience in managing safeguarding cases is desirable.
• Safeguarding-related background, e.g. dedicated safeguarding role, NHS, social work, HR investigations or NGO experience.
• Strong people skills with the ability to read and navigate complex political interactions.
• Confident and engaging presenter.
• Strong attention to detail and ability to synthesise information from various sources.
• Knowledge of UK/IE Safeguarding Legislation.
• Ability to think critically and analytically enabling excellent decision-making abilities around the protection of vulnerable people.
• Ability to work strategically across a complex organisational structure.
• Diplomatic, with excellent communication skills and strong cross-cultural communication abilities.
• Motivated by desire to ensure MSF UK/IE is a safe, diverse and inclusive place to work, where people are heard and concerns addressed.
• Excellent listening skills; approachable, enthusiastic and dynamic.
• Strong organisation and time management skills.
• Discreet and able to handle information sensitively.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role. Please click here to check whether you have the right to work in the UK.

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document)

Closing date for applications: this is a rolling vacancy, we reserve the right to close applications early once a qualified candidate has been identified.

We look forward to receiving your application!

Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an experienced and highly organised administrator with Greater Manchester Rape Crisis. Greater Manchester Rape Crisis are seeking to appoint an Administration and Allocations Coordinator. If you have a strong IT and organisational skills as well and knowledge and empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.

You can also download an application pack from the front page of our website Listen, Believe, Support | Manchester Rape Crisis

We will not accpet CV's

Please send your completed application by email  by the August 1st 2025 please note that late applications will not be considered

Closing Date: Friday 1st August 2025 at 12 noon

Hours: 35 per week

Contract until March 2026 with a view to extending depending on funding

Annual Salary: £27,300

Interview dates: Week commencing 11th August

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

This is an exciting opportunity in a role to join our Fundraising team and support the amazing work of this new Charity in our 6th year of delivering a range of therapeutic services. We offer specialist youth counselling, anger management counselling and specialist therapeutic support for parents too. We’re experts on emotional and behavioural dis-regulation often as a result of some form of Neuro-diversity like Autism and ADHD and passionate about championing the need for expert support for this much misunderstood and misdiagnosed condition.

We achieve excellent outcomes for those who engage with us and help both young people and their parents learn how to cope with all that challenges them enabling them to attend school and college and enjoy manageable social lives to avoid the isolation, anxiety and depression that is so often the result of poor or no support.

We have a strong local reputation for excellence and high professional standards that we are very proud of, we work hard to place ourselves within multi agency teams around children and families to inform the systems on how to nurture and support those struggling with school and life.

We’re growing, having just moved into larger, more spacious purpose-built premises in Farnham and need to increase our capacity further to meet the ever growing needs of families in the NE Hants / Surrey border area challenged by poor mental health and in need of timely and expert support, but Fundraising is now key to our future success.

We are now looking to strengthen our Fundraising Team.  Although we are open to a variety of candidate experience, the overall team must be absolutely focused on achieving successful grants applications and Fundraising that delivers no less than £185k p/a, and significantly more to meet our growth aspirations. 

So, you could have a proven track record of fundraising and providing accurate forecasting to CEO and Trustees with a good knowledge of, and existing relationships with foundations and grant-giving organisations, or, you might be a strong administrator, ideally with some experience of managing the full life cycle of a grant applications.  All team members are expected to own and progress multiple Grant applications and own a fundraising target of thier own

We are looking for up to 2 people to join our fundraising team. These are part time roles (max hrs expected to be 18hrs) depending on applicant.  Ideally we are looking for one very senior experienced Fundraising Manager (and minimum salary will be adjusted accordingly) and one Grant Administrator but overall team success is key and org structure can be adjusted accordingly.

Location:  is flexible but applicants must be prepared to be in the office in Farnham with the rest of the Fundraising team and Director of Services at least half a day a week

How to Apply:

Whatever you experience or interest, if you have some or all of these...

• excellent writing skills
• are proactive
• a great communicator
• detail orientated
• a passion for fundraising and our purpose
• a proven track record of successful fund raising

please send your CV to with a covering letter explaining your relevant experience and skills, and how you think you could compliment or potentially lead the Fundraising Team.  Please also be clear on the number of hours you would want to work a week and how flexible you can be with your working pattern.

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £34,000 (depending on experience)
Hours: 35
Contract Type: Permanent
 
ABOUT RABI
 
We are RABI – the farmers charity.
 
We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
 
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits.
 
Together, we’re on a journey to help shape a future our farmers deserve.
 
Summary and key purpose
 
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
 
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
 
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
 
Your expertise and skills:
 
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
 
Key responsibilities:

• Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
• Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
• Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
• Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
• Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
• Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
• Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
• Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
• Develop and maintain good working relationships and liaison with other members of RABI staff.
• Take part and contribute to team meetings.
• Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
• Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
• Liaise with volunteers, clients, contractors and other stakeholders as necessary.
• Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
• Perform any other reasonable task as required by the Charity.

 
Person Specification:
 
Essential

• Marketing or direct marketing or marketing qualification.
• Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
• Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
• Planning, delivering and managing individual giving programmes.
• Delivering donor recruitment and retention projects from initiation to completion.
• Proven track record of meeting or exceeding targets from unrestricted donations.
• Presenting confidently to a variety of audiences.
• Building relationships and maximising engagement with donors and supporters
• Able to create and tailor engaging and emotive copy for a range of different channels.
• Empathy with the goals and objectives of RABI.
• A positive and creative approach to work, with the ability to multitask.
• Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
• Ability to record accurate data and work with a CRM system
• Self-motivated and confident in working, both independently and in teams
• Good communicator, including face-to-face, phone, in writing and via remote communications.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload and plan-ahead.
• Good IT skills (MS Office including Excel and Word).
• Understanding of Data Protection and fundraising regulations, compliance and best practice.
• Proficiency in using Microsoft Office

 
Desirable

• Knowledge of targeting, segmentation and response analysis.
• Knowledge of testing, validation and taking campaign learnings forward.
• Knowledge of print and online production processes.
• Understanding of the Gift Aid process.
• Voluntary sector experience.
• A full UK driving license.
• Experience of database use
• Experience of fundraising platforms such as Just Giving.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
 
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
 
Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based
 
REF-222136

1. About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

2. Purpose of the Role

We are looking for a full time (37.5hrs per week) Executive and Office Assistant to support the Finance and Resources team at Chance to Shine. The Finance and Resources team provide day to day support to all departments in the charity and trading subsidiary, Chance to Shine Enterprises Ltd, around finance, office, governance, HR and general administration. The role is expected to be largely in person in our central London office.

3. Key Responsibilities

The Executive and Office Assistant’s responsibilities are in three areas:

Office Administration:

· Act as ‘front of house’ for visitors and guests and be first point of contact for telephone enquiries and ensure the office space is fully operational.

· Monitor the charity inbox and respond to general enquiries.

· Oversee and monitor the Office and Administration budget.

· Liaise with the office landlord, regarding the general office space, car-parking, meeting rooms and staff access. 

· Help manage offsite storage space.

· Administer IT support processes, first point of contact for IT support issues and managing IT supplier contracts; and administering staff IT requirements.

· Maintain up to date shared document area on sharepoint.

· Act as Health and Safety Officer responsible for all Health and Safety matters, and attend training as necessary.

 

Executive Support

· Support the CEO and Senior Management Team (SMT) on organising and following up internal meetings, Board meetings and company wide initiatives.

· Provide governance support to the CEO, Director of Finance and Resources and Trustees.

· Take the minutes/key actions of Board and Committee meetings.

· Support on the onboarding and induction of new Trustees.

· Maintain Trustees’ register of interest.

· Deliver ad hoc administrative support for the CEO and Finance & Resources Department.

· Ad hoc support at Chance to Shine events, such as fundraisers, media events and competitions.

 

HR Support

· Administrative support to the HR Manager for HR processes, including drafting letters, maintaining employee records and recruitment processes.

· Support the induction of new employees to CTS.

· Support the HR Manager with administering staff benefits, organisational training and annual appraisal process.

4. Key relationships

The job holder will liaise with:

· Director of Finance and Resources

· CEO

· Senior Management Team

· HR Manager

· Trustees

· External contractors, landlords, volunteers and suppliers

· Operations, Fundraising, Communications & Digital and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent IT skills: knowledge and experience of using MS Office 365 and in particular Outlook and Teams
• Strong administrative skills and attention to detail
• Able to plan and prioritise and work under pressure
• Excellent written and verbal communication skills
• Understands the importance of confidentiality
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Approachable, easy-going and helpful team member
• Willingness to learn with a can do attitude
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun

6. Experience & qualifications

Essential:

• Minimum of one year’s experience in a high volume, fast paced administrative role in a similar sized organisation
• Experience of working in customer facing role
• Experience in working in a small team with demonstrable flexibility and adaptability to support team deliverables

Desirable:

• Experience in an office or executive support role
• Knowledge of Health and Safety regulations or a willingness to train
• Experience working in a charity
• Experience in taking meeting minutes

Want to make a difference to local lives?

We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness. The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams.

Why join us as an interim Head of Fundraising?

We’re a friendly, inspiring and supportive team, committed to our vision to provide high quality end of life and palliative care. We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

See our careers page for full job description

Being a Head of Fundraising at St Wilfrid’s

As an interim Head of Fundraising, covering maternity leave, you will need strong leadership skills, a passion for fundraising with a track record for delivering financial results, and a desire to work for a meaningful cause. This role leads an incredible team of 12 dedicated fundraising professionals who, along with the support of our event volunteers, work tirelessly to support our Hospice. Their dedication to, and care for, our supporters generates over £4 million annually, which is vital for funding our care.

This role is pivotal in ensuring our fundraising department thrives, and will be responsible for:

• Developing, implementing and managing a comprehensive fundraising budget, including forecasting for the future, working closely with the Director of Income Generation
• Developing effective fundraising programmes in all revenue streams, identifying priority areas – to enhance the fundraising portfolio of income generation activities; consistently evaluating and adjusting plans and strategies
• Ensuring the close management of income and expenditure, making adjustments where necessary to ensure good financial management
• Leading, building and motivating the Fundraising team, providing leadership and management and overseeing development and training, to enable individuals to reach their full potential
• Collaborating closely with our marketing and retail heads as one of our department leads

Please note this is 30-37.5 hour a week, fixed term contract, until September 2026.

Qualifications and Experience

• Fundraising experience and specialist knowledge at a senior level and in a wide range of fundraising income streams
• Level 7 qualification in Fundraising
• Extensive practical experience at a senior level of leading and developing the skills of a team
• Experience of building high level relationships
• Experience of developing funding propositions, campaigns and securing significant funds in excess of £2m annually
• Experience of successful delivery against targets
• Excellent communication and networking skills
• Right to work in the UK

What we offer you

We offer all St Wilfrid’s employees the following benefits:

• Annual Leave – An equivalent to our generous holiday entitlement starting at 27 days per year plus bank holidays. This increases with service
• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
• Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
• Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
• Generous Pension – With 7.5% employer contribution for employees not in the NHS pension scheme
• Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
• Subsidised food – Our catering team provide a range of high-quality meals at low prices for all employees when on site at the Hospice
• Employee discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

Please note the salary displayed is full time equivalent

How to Apply

Please click on the apply now button to be redirected to our careers page and complete the short form at the bottom of the job advert, where you can add your CV or a completed application form if you prefer.

Please note this vacancy may close early if sufficient applications have been received.

Equality, Diversity and Inclusion at St Wilfrid’s

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this please get in touch, or pop in and ask at Reception for HR.

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.

Interview information

Interviews will be held at St Wilfrid’s Hospice, Walton Lane, Bosham, Chichester, on the 16th and 18th July.

Position: People & Community Manager 
Reports to: Executive Director 

Collaborates with:  Centre Operations Manager & Spiritual Programme Coordinator 

Location: Jamyang Buddhist Centre, London, with the option for some remote working. 

Preferred Start Date: Early September 2025 
Salary: £28,000 - £32,000 (depending on experience) 
Hours: 35 hours per week, with occasional evening and weekend work (TOIL provided). 

Application Deadline: July 16 

Purpose 

As People & Community Manager you nurture Jamyang’s values-aligned culture and strengthens its sense of community, both internally and externally. This role bridges HR admin, onboarding, volunteer coordination, and community engagement - ensuring staff and community members alike feel welcome, heard, and supported. You also help embed our collective commitment to a liveable future - ensuring that care for the environment is reflected in how we work, communicate, and come together as a community. 

Key Responsibilities 

1. HR Administration & Onboarding 

• Oversee day-to-day HR administration, liaising with Jamyang’s external HR consultancy for specialist support. 

• Coordinate onboarding processes, ensuring a warm, inclusive welcome aligned with Jamyang’s values. 

• Support managers with HR processes such as probation reviews and leave tracking. 

2. Volunteer Programme Coordination 

• Coordinate recruitment, onboarding, and ongoing support of volunteers, ensuring rewarding and meaningful experiences. 

• Develop volunteer role descriptions, training resources, and appreciation initiatives. 

• Liaise with the Centre Operations Manager and Education Department to align volunteer support with operational needs. 

3. Community Engagement & Events 

• Organise community consultations, listening circles, and social events to foster connection and belonging. 

• Act as a point of contact for community members seeking engagement opportunities. 

• Support communications that build a vibrant and inclusive Jamyang community. 

4. Culture Stewardship & Equity, Diversity, and Inclusion (EDI) 

• Develop and implement initiatives that embed Jamyang’s values—care, interconnectedness, warmheartedness—into daily work life. 

• Champion EDI by: 

• Supporting the implementation of Jamyang’s EDI strategy in collaboration with the Executive Director and the Education department. 

• Organising awareness-raising activities such as training, book clubs, community discussions, and inclusive programming. 

• Advising on inclusive language and practices in external communications (in collaboration with the Comms Manager). 

• Monitor and report on EDI progress, sharing insights and recommended actions with the leadership team. 

Is This You? 

The successful candidate is a warm-hearted, values-driven communicator who thrives on building bridges between people and communities. They bring a thoughtful, grounded approach to fostering inclusion, supporting volunteers, and embedding EDI into all aspects of Jamyang’s culture. 

What You’ll Bring to the Team 

• 3–5 years’ experience in HR administration, volunteer coordination, or community engagement, and are confident working with people across a wide range of backgrounds. 

• Community Organiser: You have hands-on experience coordinating volunteers, running onboarding processes, and bringing people together through events or community consultations. 

• Organised Operator: You’re comfortable juggling multiple priorities, with strong time management, planning skills, and a methodical approach to getting things done. 

• Trust Builder: You foster connection through clear, compassionate communication and an openness that helps others feel seen and included. 

• Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Asana, Microsoft Office, and event platforms to keep things running smoothly. 

• Inclusive Ethos: You understand EDI and safeguarding principles, and actively foster a safe, welcoming environment for all. 

Compensation and Benefits 

• £28,000–£32,000 per year, depending on experience 

• 35-hour workweek (below market average), supporting a healthy work-life balance 

• 33 days’ paid holiday (including bank holidays), above the UK statutory minimum 

• Opportunities for professional development and training 

• A warm, values-driven work environment at the heart of Jamyang Buddhist Centre 

• Healthy, home-cooked vegan lunches provided on working days 

• Free access to our full programme of teachings and events (unless otherwise indicated) 

We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve.