Communications jobs in elm park, greater london

Domestic Abuse Officer

Location: Waltham Forest/London

Salary: £30,000 per annum

Full Time

1-year fixed term contract

Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models.  We envision a world where young women’s socio-economic background does not impact educational and career outcomes.

We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.

As a Domestic Abuse Officer, your responsibilities will be:

· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.

· To ensure that women are enabled to access their rights and are informed about their options.

· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.

· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.

· To facilitate or co-facilitate the support groups

· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.

Required Skills and Experience:

· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.

· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.

· Experience of identifying and responding to the risks to and needs of survivors of domestic

violence

· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.

· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse

· Experience of multi-agency partnership working

· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.

· Experience in running support groups in the community

· Ability to work with interpreters and volunteers.

· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.

· Effective communication skills.

· Experience of managing basic administrative systems.

· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.

· Good working knowledge of IT system and databases.

· Ability to run groups virtually on Zoom/Teams etc

Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.

Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.

This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not

necessarily exclude you from this post but under the Act, we must have details. An Enhanced

Disclosure will be sought in the event of a successful application for this post and therefore

you will be required to give details of spent and unspent convictions disclosed above. YLC

operates under the Revised Code of Practice for Disclosure and Barring Service.

Team: Safety, Health & Environment

Location: North-East England/South-East Scotland. Remote with regular travel. Approx. two to three times a week

Work pattern: Monday-Friday, 35 hours per week

Salary: Up to £42,750.72 per year

Contract: permanent

To be considered for this role, you must live in North-East England or South-East Scotland

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Health and Safety Officer:

- Conduct in-person health & safety and fire risk assessments across centres and shops, ensuring compliance with legislation and internal policies

- Investigate accidents and incidents, analyse trends, and recommend preventative actions

- Maintain accurate records of inspections, training, assessments, and incidents in line with data protection requirements

- Promote completion of H&S e-learning and identify additional training needs

- Build strong relationships with staff and volunteers to foster a positive safety culture

- Lead regional H&S Committee meetings and contribute to team discussions and continuous improvement of SHE practices

- Support wellbeing and mental health awareness by signposting relevant resources

About the Safety, Health & Environment team:

The SHE team are a multi tasking team that undertake most Health and Safety tasks in-house, working closely with most other teams within Cats Protection. The team is made up of a manager and 4 regional officers who cover the whole of the UK, The team deal with the Cats Protection retail outlets, Cat Centres, accident investigations, DSE,  branch volunteer enquiries and more. 

What we’re looking for in our Health and Safety Officer:

- NEBOSH Diploma (or equivalent) and membership of a relevant professional body

- Significant experience (3+ years post qualification) in a similar health & safety role, ideally in public sector, facilities, or charity setting

- Experience working across multiple sites

- Strong knowledge of health & safety legislation and best practices

- Excellent communication and influencing skills across all levels

- Able to work independently, manage workload, and perform under pressure

- Organised, pragmatic, and professional with a flexible, positive attitude

- Proficient in Microsoft Office, especially Excel

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 20th October 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Senior Development Officer

Ref: LL/25/11

£35,400 – £41,325 per annum, plus benefits

St James’s Square, London SW1

35 hours per week (1 FTE), 9.30am - 5.30pm, Monday to Friday (with flexibility in line with hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Senior Development Officer to join our small, dedicated Development team. In this pivotal role, you will:

· Contribute to individual giving fundraising activity across the department

· Support the strategic direction of the department by helping with the retention and recruitment of Patrons

· Support the management of international giving, including the US Patrons programme

· Support the organisation and delivery of Library events

· Build your knowledge and experience of legacy giving, stewardship and other fundraising processes to make a meaningful impact on the achievements of our small team.

About You

You are an enthusiastic professional with:

· GCSEs (A–C) in Maths and English or equivalent.

· Experience in a supporter/client-facing role and in administration within a busy team.

· Interest in fundraising and knowledge of best practices in the sector.

· Clear, courteous communication in person, by phone, email, and letter.

· Ability to write accurate, grammatically correct correspondence.

· Strong attention to detail, discretion, and professionalism.

· Positive team player with the ability to prioritise and meet deadlines.

· Proficient in MS Office and quick to learn new systems.

· Able to work effectively both in-office and remotely.

Personal attributes include:

· Flexible and adaptable to changing needs and priorities

· Patient and resilient with a good-humoured approach, particularly in relation to completion of essential routine tasks

· Self-motivated and confident

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Development experience and want to use your skills to help drive the success of The London Library, we’d love to hear from you!

Closing date: 24 October 2025 @ 5:00pm

Interviews: 06 November 2025

Please note:

We can only consider candidates with the current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

The Talent Set are delighted to be working with Breast Cancer Now, the UK’s leading breast cancer research and support charity, to find a talented Partnerships Engagement Manager for a 12-month maternity cover. This is a fantastic opportunity to join a high-performing and award-winning partnerships team that has already secured landmark deals with tombola, Primark and Premiership Women’s Rugby. With huge ambitions to grow high-value income from £47m today to £69m annually by 2029, alongside a landmark £50m Campaign, this is a truly exciting time to join.

What you’ll do:

• Approach and secure six-figure, multi-year partnerships and sponsorships across a range of sectors.
• Lead and manage the charity’s successful life sciences partnerships, worth £300k annually, while cultivating new opportunities.
• Proactively engage corporates in sectors such as business services, logistics, utilities and technology to design innovative, shared-purpose partnerships.
• Deliver high-quality pitches, proposals and sector strategies that inspire decision-makers and align with Breast Cancer Now’s new strategy.
• Build strong cross-team relationships internally to develop compelling, insight-driven propositions.
• Maintain a robust new business pipeline, meeting ambitious targets for approaches, meetings and proposals.

What we’re looking for:

• Proven track record in securing five-figure corporate partnerships, sponsorships or grants.
• Experience managing corporate relationships, with an interest or experience within life sciences, pharmaceuticals or healthcare being a huge plus.
• Confident engaging senior decision-makers and presenting compelling proposals.
• Strong project management skills with the ability to juggle multiple priorities.
• Excellent communication, networking and relationship-building skills.
• Resilient, creative and proactive, with the drive to secure transformational partnerships.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Closing Date: Tuesday 28th October
1st stage Interviews: Wednesday 12th November
2nd stage Interviews: Tuesday 18th November

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are seeking a dedicated and qualified advocate to join our team, delivering Independent Mental Capacity Advocacy (IMCA) and NHS Complaints Advocacy (NHS CAS) for residents of Havering. This role is about much more than casework—it’s about empowering people to understand their rights, have their voices heard, and influence decisions that shape their lives. As part of our advocacy team, you will stand alongside individuals during some of their most challenging experiences, ensuring fairness, dignity, and respect are at the heart of every decision.

This is a role for someone who combines professional expertise with compassion, who can navigate complex systems while building trusting relationships with the people we support. You will be part of a values-driven organisation that champions independence, equality, and inclusion—working not only with individuals but also alongside professionals and community groups to strengthen awareness and access to advocacy.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in East London or Essex for this role.
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
   

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
   

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
   

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
   

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
   

• Attend conferences and run CPD events on behalf of Unifrog.
   

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.
   

• Track record of excellent relationship management.
   

• Extremely well organised.
   

• Keen attention to detail.
   

• Active listening and objection handling skills.
   

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
   

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details
 

• £37,306 per annum (Grade B), plus commission and car allowance.

• OTE £45,000.

• Permanent and full-time.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
   

• Full UK driving licence and access to a car is essential.
   

• All travel expenses covered.
   

• Candidate must be based in East London or Essex.
   

• Home based with some travel to schools and colleges in your region.

• Start date: as soon as possible, though we will be flexible for the right candidates.
   

• To discuss any details about the role before applying, please contact Mhairi (details on our website).
   

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) on Friday 10th October 2025.
 

Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

• iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 20th October 2025.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

About the role

Job Purpose:

We are looking for an experienced Management Accountant to provide professional, accurate, and timely financial management and reporting for Repowering London. Reporting to the Finance Director, you will play a key role in supporting our sustainable growth by ensuring sound financial control, analysis and statutory compliance. Working closely with internal teams and external partners, you will enhance the effectiveness and efficiency of our Finance function, contributing to the organisation’s overall operational excellence.

The role will include providing technical and practical support for Repowering and the family of Community Benefit societies which we service and in the future the growth of additional members.

To succeed in this new role, you will need to be a proactive and detail-oriented finance professional with strong analytical skills, excellent stakeholder management, and a genuine commitment to Repowering London’s mission and values.

Key Responsibilities:

· Management & Statutory Reporting: Prepare monthly management accounts, reconcile balance sheet accounts, complete statutory returns (VAT, Companies House, FCA), and support annual audits.

· Budgeting & Forecasting: Assist with annual budgets, reforecasts, cashflow statements, and ad hoc financial projections.

· Business Partnering: Provide financial insights to the management team and project leads, supporting effective decision-making and project financial reporting.

· Supervision: Manage and support the Finance Officer, ensuring professional development and alignment of tasks with departmental goals.

· Systems & Processes: Maintain and improve finance systems and digital tools for accuracy, efficiency, and timely reporting.

· Finance Operations: Oversee sales and purchase ledgers, payroll,  and ad hoc financial reporting for senior leadership.

· Audit & Compliance: Prepare reconciliations for external audits and ensure compliance with HMRC, FCA, and other regulations.

· General Duties: Uphold organisational policies, confidentiality, equality, and sustainability commitments while representing the organisation professionally.

About Repowering London

Repowering London is an award-winning social enterprise developing clean energy for urban communities. A community development organisation, we enable local communities to plan, fund, build and benefit from clean energy and energy efficiency projects across buildings. We help people see how they can make a real difference.

We are UK's most experienced urban community energy innovator with a successful track record of working in partnership with major London councils and national funders for the last ten years.

Our local ownership model for clean energy is scalable and strengthens communities by delivering clean energy hand in hand with a range of long-term local services and benefits – from skills training to lower energy bills and generating funds for local investment. 

Our vision is for every town and city in the UK to benefit from locally owned clean energy solutions. We believe that urban buildings can be transformed into intelligent, efficient, clean power hubs, providing substantial economic, social and environmental benefits. Energy security can become the norm, and inequality and fuel poverty a thing of the past.

As a place to work, Repowering London has a strong culture of personal respect and integrity. We have a talented and diverse team, and we have all made the choice to be part of positive solutions to the collective challenges we face. We aim to create a supportive and empowering working environment, with high levels of collaboration, team support, and personal and professional development.

 About You

The preferred candidate will have the following abilities and aptitudes:

Essential:

• Qualified or part-qualified ACA, ACCA or CIMA.
• A minimum of 5 years experience of management accounts preparation, including reconciliation and reporting.
• Experience of working with accounting software ( QuickBooks & Xero).
• Excellent attention to detail and analytical with a passion for accuracy and commitment to process.
• Ability to manage multiple priorities calmly and effectively in a fast-paced environment.
• Skilled in budget management and resource optimisation.

· Confident communicator, able to collaborate effectively across teams and with external partners.

· Advanced IT proficiency, including Excel and Commitment to teamwork, respect, and collaboration across all areas of the organisation

· Strong understanding of core business functions, including finance, HR, project management, and marketing

Preferred:

• Experience of Charity / not for profit accounting for grants

ob Title: Domestic Abuse Helpline Advisor

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available).

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Partner to play a pivotal role in our Voluntary Community Service in Barnet.

Sounds great, what will I be doing?

To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team  (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and 
North London Mental Health Partnership (NLMHP)'s policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You bring a solid foundation of professional and practical experience, underpinned by an NVQ Level 4 in Care (or equivalent) or at least two years of hands-on experience within a mental health setting. You demonstrate a strong understanding of mental health issues, recovery models, and co-production principles, ensuring that support is both empowering and person-centred.

Collaborative by nature, you work effectively alongside professionals, services, and community partners to deliver holistic care. You have sound knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act, enabling you to provide safe, structured, and effective support.

Your excellent communication, relationship-building, and group facilitation skills allow you to engage meaningfully with service users and colleagues alike. Confident in using IT systems and electronic case management tools, you maintain accurate, timely, and compliant records. Resilient and adaptable, you thrive in fast-paced environments while maintaining professional boundaries and a trauma-informed, person-centred approach in all aspects of your work.

When will I be working?

You will be working Monday to Friday 9am - 5.18pm. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Title: Domestic Abuse Helpline Advisor (Part Time) x3

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £17,314.27 per annum, inclusive of London Weighting allowance if applicable
Contract type: Part Time, Permanent

Hours: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available)

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships: 

Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.  

In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. 

UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity’s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors’ Lifetime Value.
• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
• Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets.
• Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling.
• Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact.
• Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file.
• Remain flexible and rapidly respond to emergency situations.
• Work with our Data team to identify the best approach to data and segmentation for each project.
• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
• Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities.
• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment, ideally in a medium-to-big-size charity.
• Experience in managing onboarding and ongoing donor development activities.
• Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget.
• Experience of managing Telemarketing campaigns with a tracked record of successes
• Strong experience in delivering and managing all aspects of successful Direct Mail campaigns.
• Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors’ Lifetime Value
• Experience of working with suppliers, including campaign planning and briefing.
• Experience of data file development (in collaboration with Data teams) 

Essential Skills/Knowledge 

• Ability to work independently and proactively identify new fundraising opportunities.
• Ability to multi-task and to work under strict deadlines.
• Excellent written and verbal communication skills with the ability to give constructive and coherent feedback.
• Sound knowledge of key retention and donor development activities.
• Up-to-date knowledge of direct marketing, best practice, trends and compliance.
• Strong numeracy skills with the ability to analyse results and identify trends.
• Ability to recognise, understand and manage your own emotions and the emotions of others.
• Excellent stakeholder and relationship management.
• Proficiency in Microsoft Word, Excel, PowerPoint.

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

We are seeking a dedicated and detail-oriented Purchase Ledger Accountant to join the finance team supporting both the Helen Bamber Foundation. This role is key to ensuring the accurate and timely processing of invoices, maintenance of supplier relationships, and effective management of the purchase ledgers for both organisations.

You will play an important part in safeguarding the charities’ assets by adhering to established financial policies and procedures, while ensuring that suppliers are paid promptly and financial data is accurately recorded. Your work will directly support the production of reliable management accounts and contribute to informed decision-making across the organisations.

The ideal candidate will be highly organised, proficient in Excel and financial systems, and able to manage multiple priorities with accuracy and attention to detail. Experience with Sage and knowledge of VAT processes are desirable but not essential.

This is an excellent opportunity for a finance professional who is motivated by purpose-driven work and wishes to contribute to the continued success and impact of two respected charities.

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

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We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

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Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

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South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

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At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

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Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

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We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

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Commitment to Equality, Diversity & Inclusion

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SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

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SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

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Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

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Further Information

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To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

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Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 9:00am on Monday 3 November 2025. Interviews for this role are likely to take place week commencing 24 November 2025.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

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​Accessibility

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We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

About the Role

Ally Pally is looking to recruit 2 Accounts Assistants to provide support to the finance team, working across purchase and sales ledgers in both the Trust and Trading Subsidary. You will hold an AAT qualification at level 3 or 4 or have equivalent work experience, with proven experience working in a similar accounts generalist role preferably in retail, hospitality or the leisure sector. 

About Ally Pally

We are a major event, heritage and cultural destination in North London. We host live music, live sport, theatre productions and Park events all year round. All the money that is generated by events goes back into maintaining and restoring the Park and Palace, to celebrate and share the past, deliver extraordinary ecperiences at present, and regenerate for the future

Key duties

Purchase

• Match invoices with purchase orders checking for completeness and accuracy
• Ensure direct debits and regular payment invoices are received, approved and processed
• Upload payments on bank ready for authorisation
• Send out remmittance statements

Sales

• Reconcile and record sales transactions from EPOS system
• Post receipts to customer account

Bank

• Record ank transactions in the accounting system
• weekly bank reconciliations

Payroll

• Support with the monthly payroll processing schedule
• Ensure timesheets are received from departments on time and follow up queries
• Prepare and upload chargeable costs journey into finance system

General

• Assit with year-end audit
• Maintain accurate and up-to-date financial records including ledgers and journals
• Assist in the preparation and monitoring of budgets
• identify and mitigate financial risks such as fraud or financial discrepancies

This is not an exhaustive list. Please see the JOB PACK attachment for further details.

To apply, please send your CV and cover letter outlining how you meet the reauirements of the role with reference to the job descripton and person specification.

The deadline for applications is 9am Wendesday 22 October 2025