Communications jobs in oxford, oxfordshire

We are looking for a motivated and experienced HR professional to deliver high-quality HR operations at CIEH. This is a broad and rewarding role - you’ll look after CIEH’s HR function, as well as modernising our systems and processes and acting as a key partner to teams across the organisation, helping to build a positive and high-performing workplace culture.

This is a fantastic opportunity for someone who is excited by the opportunity to make improvements and have a significant impact. If this is you, and you have strong generalist HR experience, a good understanding of UK employment law and the ability to work both independently and collaboratively then we would love to hear from you.

Help shape a kinder world for animals

Are you a relationship-builder with a passion for making a difference? We’re looking for a Philanthropy Manager to lead our high-net-worth giving strategy, with a special focus on Donor Advised Funds (DAFs). In this role, you’ll build meaningful connections with Wealth Advisors and DAF Managers whose clients have the potential to give £100k or more—all in support of our mission to end animal cruelty.

You’ll work closely with our Senior Manager of Major Gifts and Senior Director of Fundraising, Marketing and Operations to launch and grow our DAF strategy in the UK. Together, you’ll help expand our reach and deepen our impact by engaging generous individuals who share our vision for a more humane world for animals.

This is a fantastic opportunity for someone who’s proactive, strategic, and confident working with high-net-worth individuals. You’ll also collaborate with our program teams to gain a deep understanding of our unique approach to animal welfare—and bring donors closer to the heart of our work.

Essential Responsibilities 

• Develop and implement ongoing strategies for Humane World for Animals’ growth in private philanthropy amongst wealth advisors, individuals and DAF managers in the UK, ensuring a strong ROI and including setting appropriate KPIs to monitor progress and measure success. 
• Align the UK DAF strategy with the broader high net worth engagement strategy , collaborating with colleagues to maximise impact. 
• Build Humane World for Animals’ UK DAF portfolio: identify, cultivate, solicit and deliver significant relationships and partnerships with wealth advisors and DAF managers. 
• Conduct outreach to wealth advisors outside the Humane World for Animals network who may not yet be familiar with our work and raising our profile with this specific audience, including via networking and events opportunities. 
• Formulate and implement individual strategies for developing key DAF partnerships and initiatives around programmatic priorities, mobilising necessary internal and external resources to ensure all partnerships are effectively executed and partners’ needs are fully met. Includes proposal development work. 
• Act as an internal expert on the DAF landscape within the UK, bringing this to bear when developing proposals and ideas with programmatic staff. 
• Contribute to internal collaboration on breakthrough solutions that can deliver social impact at scale for complex philanthropic relationships which span a variety of mechanisms of giving. 
• Partner across revenue streams (including corporate partnerships, foundations, and major gifts) to maximise and leverage fundraising opportunities. 
• Lead on our high net worth income from individuals;  identify, cultivate, solicit and deliver significant relationships. 
• Develop working relationships with program staff in order to identify funding opportunities and access program information that can be used to cultivate and steward wealth advisors. 
• Stay abreast of key issues and trends in the international aid and wealth advisor community. 
• Use our CRM (ROI Solutions) to track all DAF activity and revenue and activity projection in line with our data protection and privacy policies. 
• Effectively represent Humane World for Animals to external audiences for both fundraising and profile elevation. 
• Identify opportunities to represent Humane World for Animals on panels and events of interest to wealth advisors, including strategising around Humane World for Animals specific-events to engage wealth advisors. 
• Strategic engagement with senior stakeholders to support donor engagement. 

A successful candidate would have strong communication skills—both written and verbal—will be key, along with the ability to connect authentically with a wide range of people. You’ll be confident working independently, but also enjoy collaborating across teams to make things happen. At Humane World for Animals, we pride ourselves on our warm, supportive team environment, where everyone’s ideas are valued and we work together to achieve our shared mission.

If you’re an ambitious self-starter who wants to change the lives of animals around the world, we’d love to hear from you!

Please note:
Round 1 interviews: 2nd September.
Round 2 interviews: 5th September.
Both online/remote.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We deliver STEP across the UK, through local partners in communities in person, and through our online programme – STEP Online.

We now have an opportunity for a remote Employment Advisor to join the STEP Online team. You will be working with participants, providing high quality 1:1 advice and guidance and delivering group employability workshops, with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.

You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.   

About you

We are looking for candidates who have:

• Proven experience or knowledge within the employment sector
• Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
• Knowledge of adult learning/vocational training
• Experience of delivering 1:1 advice and guidance and coaching
• Experience of reviewing and supervising a case load of participants
• Awareness of Safeguarding people at risk and maintaining professional boundaries
• Experience facilitating group workshops
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• Advanced level of English
• Competency in a second language (e.g. Cantonese, Dari, Farsi, Ukrainian) is desirable

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held week commencing 18th August

We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live. 

You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support volunteer hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

KEY RESPONSIBILITIES

• Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
• Supporting hosts with training, host support groups and staying in touch.
• Processing referrals and facilitating guest placements
• Building relationships with partner agencies 

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

About SOFT UK

SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.

Purpose of the Role

The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.

Key Responsibilities

1. Community Engagement and Support

• Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
• Develop and facilitate local support meetings, coffee mornings, and family gatherings.
• Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.

2. Volunteer Support

• Identify, recruit, and train new volunteers within the region.
• Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.

3. Healthcare Professional Engagement

• Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
• Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
• Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.

4. Event Coordination

• Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
• Support national SOFT UK events by promoting and representing the charity locally.

5. Fundraising and Awareness

• Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
• Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.

6. Administration and Reporting

• Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
• Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.

Person Specification

Essential:

• Proven experience in community engagement, outreach, or support roles.
• Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
• Ability to work independently and organise time effectively.
• Experience in planning and delivering community events.
• Confidence in engaging with healthcare professionals and external stakeholders.
• Basic IT skills, including email, social media, and Microsoft Office.
• Commitment to SOFT UK’s mission and values.
• Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).

Desirable:

• Experience working within the charity or health support sector.
• Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.

Additional Information

This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Visitor Experience Duty Manager - Bank Staff
Salary: £13.25 per hour
Based: Oxford, OX1 1BP
Contract: Bank Staff
Hours: Hours of work are as and when required, by mutual agreement on a 4-week rota. These may periodically increase or decrease depending on the requirements of the Gallery. The candidate will receive two weeks’ notice of any changes to their hours. They will be expected to work evenings and weekends. 
Annual Leave: Annual holiday entitlement will accrue at 0.127 hours for each hour worked and paid quarterly at the hourly rate

About the Role

The role of the Visitor Experience Duty Manager is to support the Visitor Experience Team (VE) with the management of gallery opening hours and the events calendar. Motivating and leading the VE Team, on a day-to-day basis, providing an inspiring, engaging and inclusive visitor experience for broad and diverse audiences.

This role will cover weekends, evening events and occasional leave days for the VE Team. Visitor Experience Duty Managers fulfil Duty Management responsibilities for the building to ensure the safety and security of staff, visitors and exhibitions/events.

Responsibilities

Operational and Health & Safety

• The VEDM (Visitor Experience Duty Manager) is responsible for opening and / or closing the building on their shift, and for the setting of alarms. They are also required, in an emergency, to organise maintenance of the building, including intruder and fire alarms. All Duty Managers are included on the call out list for possible out of hours alarm issues.
• In the event of an emergency or fire alarm the VEDM is required to manage a full building evacuation and work as the contact person to the fire brigade.
• To ensure that the building is safe and clean by checking all areas before the building is open to the public or before an event. Turning on/off all lighting and replacing bulbs where necessary, checking fuse boards and making minor repairs, cleaning toilets when necessary. Continue to monitor throughout the day, allocating deliveries to appropriate storage areas, checking toilet facilities and following general risk assessment for areas of prohibited public access.
• To manage and adhere to all Health and Safety and building security practices, including completing risk assessments for events. On the shifts when the Duty Manger is the only key holder in the building they must not leave the premises.
• To be responsible for upholding the premises licence according to the Licensing Act 2003, to ensure the café/bar adheres to alcohol licensing laws and to oversee the selling and consumption of alcohol within the building and any other licensed activities. To ensure that capacity numbers for events are not exceeded.
• The Duty Manager is required to turn on / off the show and ensure it is functioning correctly during gallery opening hours. Also, to ensure a curator or the Production Manager is informed of any faults, breakages etc.
• Lead and motivate Visitor Experience team members and volunteers to ensure the delivery of high standards of visitor and artwork care, safety, security, visitor welcome, wayfinding, building presentation and housekeeping.
• Brief the Visitor Experience Team Members and volunteers daily about their duties for the shift and ensure they have all the necessary resources in order to provide an excellent standard of customer service to all visitors.
• To be a First Aider and know the location of the First Aid boxes.
• To cover the break of the shop staff and/or VE team and to provide cover in the galleries, shop or Information Desk during busy periods or in an emergency.
• To ensure that Shop takings are secured in the safe.
• To read any emails or hand over notes at the beginning of his / her shift and to communicate to the Visitor Services Manager (VSM) any issues arising during their shift and record incidents in the incident log book.
• Carry out any other duties as directed by the VSM/HoFVE as required

Visitor Experience

• Work collaboratively with other members of the Visitor Experience team and other gallery departments providing services that contribute to visitor experience, (including the cafe and shop) to ensure a consistent and seamless service is provided to our visitors.
• To be able to give short tours/presentations to schools/groups about the current exhibition.
• To deal with all general enquiries and problems that may arise during the shift in a calm and professional manner with both customers and staff.
• Work with VSM to manage group booking enquiries sensitively and efficiently.
• Work with the VSM to develop projects that will build on and enhance the visitor experience.
• Work with the VSM to coach and develop the Visitor Experience team to ensure their skills and knowledge of gallery activities are up-to-date.
• Assist the VSM with the delivery of induction and training sessions for Visitor Experience team members and volunteers.

Events

• To assist in the coordination of events with event organisers and other key staff to ensure that all arrangements have been made for staff, equipment and booking of each event.
• To support the events and hires programme at the gallery, including setting up of AV equipment and moving furniture for events.
• Work with Commercial Manager to keep up to date with hire enquiries and show prospective clients available spaces if required.
• To provide a warm welcome to hirers, visiting speakers, artists, and ensure they have everything they need for their event.
• Complete event reports for all events and distribute VSM and event organisers.
• Checking online sales and tickets, assisting with processing sales and bookings for events when necessary. Ensure that all visitor figures and sales are recorded after each event.

Person Specification

Essential

• Excellent communication skills demonstrating the ability to deal with colleagues, visitors and external partners.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts/entertainment environment.
• Strong organisational skills and the willingness to be involved in the practical set up of events.
• Reliable, punctual and able to work flexibly including evenings and weekends.
• Experience of using and setting up AV equipment, lifting and carrying equipment, chairs and tables. An enthusiasm for art and commitment to the work of Modern Art Oxford.
• Availability to work weekends, evenings and late nights (occasionally until 3am).

Desirable

• Experience of managing a small team.
• Health & Safety qualification
• Competent user of Microsoft Office
• Training in First Aid.
• Willing to train as a personal licence holder.
• Experience of being a key holder.

About Us

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms.  Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Applications should be received by Sunday 24th August at midnight.
Interviews will take place shortly thereafter.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment site to complete your application for this position.

We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.

No agencies please.

The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.

We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.

We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.

This post is part time (17.5 hours per week) and will be based in the Midlands/ North of England, Birmingham, Liverpool, Leeds, Manchester etc.

PERSON SPECIFICATION

You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:

• An understanding or strong interest in health & wellbeing for older people

• Experience of working with older people either in a paid or voluntary capacity

• Understanding of and empathy with the issues affecting older people and barriers they experience

• Knowledge of health/sport/culture and other general services for older people in Britain

• Ability to build strong relationships with other stakeholders including public health bodies/charities

• Strong administrative and I.T skills

• Strong verbal and written communication skills

• Strong organisational skills/ability to manage own time effectively

• Unwavering commitment to equality & fairness

• Willingness and ability to work flexibly

• A proactive approach to the personal development of oneself and others

• A ‘Hands on’ approach to coordination and practical tasks as required

• A right to work in the UK

Risk, Compliance & Governance Manager

• Hours: Permanent, full time – 37.5 hours per week
• Location: hybrid working
• Salary: £37,001 - £47,407 per annum
• Closing date: 18th August 2025 at 12 noon 

Align risk, compliance and governance with business goals to protect our mission. Partner across the organisation to develop and strengthen processes and deliver operational integrity.

As Risk, Compliance & Governance Manager, you’ll be at the heart of our compliance and governance, developing processes and implementing change for operational effectiveness in our growing Data, Risks and Governance team.

You’ll embed robust frameworks, streamline processes, and champion accountability, enhancing organisational risk management to assure the Board of Trustees and Executive Team that Helen & Douglas House is fulfilling legislative and compliance obligations.

Are you someone who knows how to turn policies into practice, risk into resilience and legislation into assurance? As Risk, Compliance & Governance Manager, you’ll develop and embed standards that support continuity, compliance and integrity across everything we do.

To be successful in the role you’ll have:

• Risk management, policy and governance experience
• Regulatory knowledge
• Strong influencing and relationship management skills
• Charity/third sector experience is desirable.

READY TO MAKE A DIFFERENCE?  Apply Now

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

A part-time role developing, curating, delivering and finessing training for two distinct audiences – training for those who have low digital confidence, as well as young people, in how to use digital devices effectively and efficiently; and also training for those who may come into contact with, or wish to learn about, digital poverty, including staff of corporates and community providers. 

The former audience – learning about digital skills – will need to gain knowledge and understanding about the foundational elements of using laptops, tablets and smartphones.  This includes Essential Digital Skills such as setting passwords, connecting to Wi-Fi and using keyboards, as well as soft skills such as staying safe online, critical thinking and recognising fake news or AI generated imagery.

The latter audience – learning about digital poverty – will need to learn about the causes and impacts of digital poverty, what impact digital exclusion has on families and communities, and how to understand if someone is digitally included.

There may be other training requirements as well – such as training external users of our systems, training corporate volunteers, or a train-the-train model of supporting young people to work with those in their communities.

Key responsibilities

• Work with CEO and SMT to gain a strong understanding of the content we wish to deliver.
• Design a range of standardised training materials, developing curriculum plans, which are able to be tailored easily for cohorts.
• Work with the Head of Development to ensure training meets the needs of potential partners.
• Work with delivery and project officers to understand training requirements as they relate to specific programmatic requirements.
• Deliver training as the lead trainer for the charity, usually in person but sometimes online.
• Work with partner organisations to build strong relationships, especially when working with corporate volunteers.
• Create and implement monitoring and evaluation frameworks to assess the effectiveness of the training, gather feedback and finesse the training models you have created.
• Be able to run a train the trainer model for corporate volunteers, other staff, and young people on specific programmes, briefing them and ensuring consistency and quality.
• Work with the Head of External Affairs to produce high quality materials, including presentations, leaflets and other resources.
• Support marketing, project management, contract management and other functions delivered by other team members.
• Provide accurate reporting on the basis of feedback, participation and other indicators of current success.
• Take a self-sufficient approach to logistical management, whilst also working with colleagues where duties overlap.
• Keep up to date on developments in digital skills, maintaining subject matter knowledge.
• Maintain a strong understanding of the digital poverty landscape, including across policy, research and interventions, to inform training delivery.
• Work with colleagues to role model best practice in training.

The role is remote based - the whole team works from home - but you will need to be able to regularly travel across the UK including potential overnight stays and evening working.  You must feel comfortable being the person who sets up at a training event, and have a hands-on approach.  (The costs of travel are, of course, covered.)

JOB OPPORTUNITY

Job Role:

Deputy CEO

Start Date:

ASAP

Contract:

Permanent / Full time

Salary:

£50,000 per annum plus additional benefits

Location:

Remote working from home with occasional travel

Closing Date for Applications:

6th August 2025

Interviews likely to be on

18th/19th August 2025

 

Role Overview

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse. 

AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.

We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.

About The Role
We are recruiting for a Senior Participant Experience Manager to join on a part-time basis, working 21 hours per week (0.6 FTE) as part of a job share. This is a fixed-term contract until the end of October 2026.

This is a fantastic opportunity to join our successful Events team, co-leading our 7-person Participant Experience team. Working closely with the other Senior Participant Experience Manager, you’ll be jointly responsible for identifying and delivering strategic projects and multi-channel supporter journeys to improve the supporter experience for all events participants, resulting in maximised income, retention and lifetime value.

You and your team will work across the Events team, adding value to our participants’ experience across our full range of products, from sign up to thanking and beyond. You’ll lead the team to drive cross product testing, learning and innovation. You will also maximise the impact of our communications across multiple channels, such as telephone, email, post, SMS, whilst pushing efficiencies by streamlining processes and ways of working across teams.

Working as part of the Events Management team you will contribute to the strategy and direction of the wider Events team.

Interviews for this role have been provisionally scheduled to take place on Wednesday 27th and Thursday 28th August. We are open to offering different working arrangements for this role, with a view to discussing specific working days with candidates during interviews.

About you
We’re looking for a strategic thinker who has a strong background in stewardship and customer experience with an understanding of the charity sector.

You will able to manage and inspire the team throughout busy and high-pressured events seasons. You’ll have experience of managing people to deliver the best results for the organisation whilst effectively developing team members within their roles. As a job share, strong collaboration and relationship building skills will be vital in this role.

Crucially, you will have a proven track record in developing and managing multichannel supporter journeys from planning to analysis. You will have experience of managing complex projects and will be confident in negotiating with and managing internal and external stakeholders, managing these vital relationships to ensure best practice and the best results for Alzheimer’s Society.

You will be data-savvy, with clear understanding of fundraising and data protection laws and have extensive experience streamlining and improving processes.

What you’ll focus on:

- Co-leading the Participant Experience team, creating a culture of high performance, collaboration and celebration.
- Managing the supporter journey programme from initial contact through to event day and beyond.
- Working across internal teams and with external partners to deliver exceptional supporter experiences for all our event participants.
- Leading innovation and testing around stewardship activities.
- Supporting the Head of Events and collaborating with Senior Managers to implement a new strategy for the Events team.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London)

Closing Date: 14 August 2025

Ref: SB 1392

Are you passionate about data protection and want to make a real impact in the fight against the climate emergency? Join Energy Saving Trust as our Data Protection Officer and help ensure we handle personal and organisational data with integrity, transparency, and care.

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• 25 days of annual leave plus bank holidays, with additional leave earned through length of service

• Three extra days off over the Christmas period as a gesture of goodwill

• A competitive pension scheme with generous employer contributions

• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role

• Two paid volunteering days per year – a chance to give back to the causes that matter most to you

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.

The team

Who we are: We’re part of the Finance, Risk and Compliance team. Our job is to help the organisation stay on track by managing risk, following rules, and making sure we do things the right way.

What we do: We work across areas like data protection, risk, fraud prevention, contracts, and buying goods and services.

How we work: We follow a clear structure that helps everyone understand their role. The Data Protection Officer is part of the second line of defence, offering independent advice and support on data privacy. They’re supported by an Assistant Data Protection Officer who reports directly to them.

Our culture: We’re a close-knit team. We share ideas, support each other, and work together to solve problems.

Why join us?

“There’s a real sense of purpose here. We’re not just ticking boxes—we’re helping shape a more sustainable future while supporting each other every step of the way.”

The role     

As a key member of our Finance, Risk and Compliance Centre of Excellence, you’ll lead our data protection strategy, oversee compliance with UK GDPR and related legislation, and act as a trusted advisor across the organisation. You’ll manage and mentor the Assistant Data Protection Officer and collaborate with IT and cybersecurity teams to align data protection with information security standards.

You’ll play a vital role in embedding a culture of accountability and risk awareness, supporting our Three Lines of Defence model and helping teams across the organisation understand and manage their data responsibilities.

Success in this role means embedding a proactive approach to data protection, delivering clear and timely advice, and building strong relationships across the organisation. You’ll have the opportunity to shape strategy, influence decision-making, and be part of a team that values collaboration, integrity, and continuous improvement.

Join us in supporting the transition to a low-carbon future—where your expertise in data protection helps drive meaningful impact in tackling the climate emergency.

What you’ll do

Strategic Oversight: Lead the organisation’s data protection strategy and ensure compliance with UK GDPR, the Data Protection Act 2018, and other relevant legislation—acting as a key advisor and point of contact for the ICO and data subjects.

Governance and Risk Culture: Operate within the second line of defence in the organisation’s Three Lines of Defence model, fostering a risk-aware, accountable culture across all Centre’s of Excellence.

Stakeholder Engagement: Build strong relationships with internal teams, including IT and cybersecurity, to align data protection with information security standards, and support external engagement with regulators and data subjects.

Leadership and Development: Manage and mentor the Assistant Data Protection Officer, while contributing to the growth and capability of the wider Risk and Compliance Team.

Mission Impact: By ensuring ethical and secure handling of data, this role supports Energy Saving Trust’s mission to address the climate emergency—building public trust and enabling effective, sustainable services for people and communities.

What you’ll bring

Expert Knowledge: In-depth understanding of UK data protection laws, including UK GDPR, the Data Protection Act 2018, PECR, FOI, and FOISA.

Leadership Skills: Proven ability to lead, coach, and develop team members, fostering a culture of integrity, accountability, and continuous improvement.

Analytical Thinking: Strong ability to interpret complex regulations and apply them to real-world scenarios, supporting risk-based decision-making.

Communication: Excellent written and verbal communication skills, particularly for policy development, reporting, and stakeholder engagement.

Proactivity and Initiative: Demonstrated ability to stay ahead of regulatory changes and proactively support compliance across diverse business areas.

To apply please visit our recruitment portal via the Apply Button. 

Applications close 5.30pm, 14 August. Interviews are intended to be held 21-28 August.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. 

Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role. 

JOB PURPOSE

To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.

To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.

To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.

KEY DUTIES AND RESPONSIBILITIES

Deliver individual strategic projects/business plan objectives for the team

Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards.  This includes:

• Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable

• Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis

• Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process

• Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.

Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:

• Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.

• Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.

Project compliance and quality requirements are achieved by:

• Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.

• Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.

• Escalating risks promptly and appropriately.

• Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.

• Contributing to the design of monitoring and reporting processes.

• Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.

• Ensure that work undertaken reflects and supports equality and diversity.

Support the implementation of best practice systems and processes

Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:

• Providing reports and/or data on trends, compliance, and quality.

• Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.

• Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.

• Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.

• Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.

• Support the development and/or updating of content for information systems.

Maintain expertise and insight

• Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.

• Be proactive in identifying external and internal contacts to inform activity to improve service delivery.

• Advise managers on recent developments in field of work.

• Undertake research and analysis in field of work.

Contribute to team

• Be an active member of the Quality Team, identifying opportunities for your own development.

• Provide regular updates to the Quality Manager regarding partners quality and processes.

•  Contribute to the good and efficient working of the team in delivering against the business plan.

•  Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.

•  Compliance with LCALC policies and procedures, including health and safety.

•  Undertake any other duties as may be reasonably required within the scope of the role.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.

• To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.

•  To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.

PERSON SPECIFICATION – Quality Officer / Central Supervisor

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.

(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.

(3) An understanding of compliance monitoring and performance management.

(4) A proven commitment to continuing professional development.

SKILLS AND ABILITIES

(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.

(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.

(7) Proven ability to identify service delivery issues affecting quality

(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines

(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills

(10)Excellent influencing, negotiating and administrative skills.

(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.

(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.

QUALITIES

(13) Commitment to initiatives to combat poverty and social exclusion

(14) Energetic and self-motivated

(15) Commitment to equal opportunities

(16) Willingness to accept direction and supervision

(17) Willing and able to work outside office hours from time to time

(18) Commitment to the aims of Leicester Community Advice and Law Centre

OTHER REQUIREMENTS

(19)  Must have access to own car and be willing to undertake travel throughout  Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

(20)  Willing and able to work remotely and/or from home.

Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.

We’re Hiring: Charity Operations Executive
Remote (with regular team meet-ups across the UK)
Full-time, Permanent
 

About Us
Switch the Play Foundation is the UK’s only charity dedicated to helping sportspeople thrive beyond their sporting careers. As we launch our new five-year strategy, we’re growing our team to support even more people across the UK.

The Role
We’re looking for a highly organised and proactive Charity Operations Executive to help keep our charity running smoothly. From finance and governance to project coordination and data reporting, you’ll play a key role in supporting our team and mission.

What You’ll Be Doing

• Supporting day-to-day operations, HR systems, and IT
• Managing finance processes (QuickBooks, invoicing, reporting)
• Coordinating governance tasks and Board meetings
• Ensuring compliance with charity regulations and policies
• Supporting delivery of athlete services and data reporting
• Maintaining our CRM and helping track our impact

What You’ll Bring

• Experience in operations, finance, or charity governance
• Strong organisational and communication skills
• Confidence working independently in a remote team
• A passion for social impact and athlete wellbeing

What We Offer

• Flexible, remote-first working
• 25 days holiday + bank holidays + 3 days off at Christmas
• Pension, CPD budget, and tech support
• A supportive, values-led team where your voice matters

Ready to Make a Difference?
Join us at a pivotal time and help shape the future of athlete support.
 

Apply now and be part of something meaningful.