Communications jobs

Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets. 

St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people. 

Finance Assistant (Part-Time) 
 
Location: Shoreditch, East London 
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week) 
Contract: Permanent, part-time 

Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt. 

This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable. 

This job is for you. if you: 

• Have previous experience with financial administration in a small organisation 

• Are comfortable using bookkeeping software e.g. QuickBooks 

• Have excellent attention to detail and strong numerical skills 

• Can handle confidential information with discretion 

• Enjoys working both independently and as part of a team 

• Are aligned with our values and passionate about community work 

Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities. 

Interviews will be held in the week commencing 19th May 2025 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme. 

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community. 

Wellbeing Practitioner

North Based (Peterborough & Huntingdon)

Salary: £26,000 – £29,000

Full Time (35 hours per week)

Centre 33 have a rare and exciting opportunity for a qualified CWP or EMHP to join our multidisciplinary locality team, delivering excellent mental health and wellbeing support to young people aged 13-25. This is a varied role that combines holding a  ‘guided self help’ caseload (delivered in person or remotely), alongside the opportunity for creative projects that may include, for example, workshops, groupwork, assessments and content for our charity communications amongst others. The young people you support will have chosen to access low intensity CBT in their initial assessment- whether that be through our self referral route (Someone to Talk To Drop in) or our professional referral route ‘YOUnited’. 

This is primarily a hub- based role. You will need to be able to travel easily to our Peterborough and Huntington hubs as these will be your primary locations. There will be times you are expected to also represent the team in other parts of the county.

As a voluntary sector organisation, we can offer a unique working environment that is dynamic, highly supportive and flexible with opportunities for creative thinking, innovation and professional development.  We welcome all applicants who share our vision that all young people deserve the best possible help seeking experience, kind, empowering and free of judgment.

You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements/

Applications must be received by 6th May 2025  and if successful we would look to interview the week commencing 12th May 2025.

Centre 33 have a rare and exciting opportunity for a qualified CWP or EMHP to join our multidisciplinary locality team, delivering excellent mental health and wellbeing support to young people aged 13-25. This is a varied role that combines holding a  ‘guided self help’ caseload (delivered in person or remotely), alongside the opportunity for creative projects that may include, for example, workshops, groupwork, assessments and content for our charity communications amongst others. The young people you support will have chosen to access low intensity CBT in their initial assessment- whether that be through our self referral route (Someone to Talk To Drop in) or our professional referral route ‘YOUnited’. 

This is a hub- based role. You will need to be able to travel easily to our Peterborough and Huntington hubs as these will be your primary locations. There will be times you are expected to also represent the team in other parts of the county.

As a voluntary sector organisation, we can offer a unique working environment that is dynamic, highly supportive and flexible with opportunities for creative thinking, innovation and professional development.  We welcome all applicants who share our vision that all young people deserve the best possible help seeking experience, kind, empowering and free of judgment.

Head of Customer Services

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions

Closing Date: Monday 19th May, midday

Are you a passionate leader with a flair for driving change?

We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.

We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.

You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.

What You’ll Do

· Design and deliver a consistent customer journey that spans all our services

· Pioneer a customer-first culture and demonstrate exemplary leadership

· Harness tech and innovation to improve processes

· Champion our new membership programme, launched April 2025

What You’ll Bring

· A proven track record in customer service, transformation and culture change

· Sharp strategic thinking, plus confidence working with data, compliance and KPIs

· Great people skills, you must be able to lead, coach, train and bring others with you

· A passion for inclusion and for building solutions that meet real-world needs

What We’ll Offer

· An opportunity to create lasting impact across a well-loved and ambitious organisation

· A vibrant, values-driven culture where your voice matters

· A flexible, supportive team with big plans and a collaborative mindset

· Condensed hours may be considered after six months (note: job share not available)

Benefits

We value our team and offer a brilliant benefits package, including:

· Flexible working options

· Ongoing professional development

· 28 days annual leave + bank holidays (pro rata for part-time roles)

· Blue Light Card eligibility

· BUPA Employee Assistance Programme (EAP)

· 4% auto-enrolment pension with life assurance

· Cycle to Work Scheme

· Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.  

For any questions, please let us know and Jo Clarke will be happy to contct you. 

Please note applications without a cover letter will not be shortlisted. 

Alternatively you can download our application form from our website.

If you're shortlisted, we’ll carry out DBS and reference checks before appointment.

If you need support with your application please do let us know.

About AUKWSBH

We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.

We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.

Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.

If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.

The Charity

Urban Synergy is a social mobility charity on a mission to help 50,000 9-24 years increase their social mobility by 2027. 

Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities.

We believe in a world where no-one’s background ever holds them back.

Role Summary:

Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in coordinating and facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, delivering impactful events, and making a real difference, this role is for you.

Main Purpose of the Role 

• Facilitate in-person and online events such as Career talks, speed mentoring, mock interviews, and corporate insight days
   

• Secure and recruit volunteers and manage communications and logistics for our school engagement events
   

• Ensure events run smoothly and provide a fulfilling inclusive experience for young people
   

• Support the planning and delivery of mentor training sessions and assist with ongoing mentor engagement
   

• Maintain accurate records using CRM systems and other internal tools
   

• Collaborate with internal teams to ensure alignment with organisational goals
   

• Build and manage positive relationships with schools, speakers, and volunteers
   

• Gather feedback from events to support continuous improvement and reporting

Skills Required

• Excellent organisational and administrative skills.

• Strong communication and interpersonal skills.

• Experience in event planning and hosting.

• Experience in facilitating training or workshops.

• Ability to work independently and as part of a team.

Desirable Skills:

• Experience working with schools, young people, or community organisations.

• Knowledge of mentoring programmes and youth development initiatives.

• Social media or marketing skills to promote events and engage participants.

Benefits

Hybrid Working

25 days holiday plus bank holidays

Pension

An exciting opportunity has arisen to join our award-winning Fundraising Team at Birmingham Women’s and Children’s Hospital Charity. The Corporate Partnerships Officer will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care. 

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact over the next three years. 

The ideal candidate will have strong corporate account management and communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to businesses and individuals, along with the ability to develop and grow lasting relationships with corporate partners.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 18 May 2025.

This part-time role is at the heart of our creative and administrative operations. The successful applicant will be responsible for ensuring the smooth running of production weeks, supporting creative planning and delivery, and providing administrative support to the Artistic Director and the wider team. They will help manage productions, support volunteers, maintain systems, and contribute to the ongoing success of our acclaimed playwriting programmes for children.

Candidates should be:

· Exceptionally organised, efficient and detail-oriented

· A strong communicator who thrives in a collaborative team

· Calm and capable under pressure, especially during busy production weeks

· Confident managing logistics, paperwork, and people simultaneously

· Enthusiastic about theatre and working behind the scenes

· Friendly, approachable and great at working with volunteers, children and creatives

· Flexible and dependable, with a can-do attitude and a love of problem-solving

The Production Administrator & Assistant to the Artistic Director is responsible for:

· Coordinating all logistics and administration for courses and productions

· Managing communications and documentation for volunteers and creative teams

· Acting as Production Manager during show weeks and supporting technical teams

· Assisting the Artistic Director with administrative and scheduling duties

· Maintaining systems including Salesforce CRM and managing merchandise stock and sales

· Helping to ensure a welcoming, well-run studio environment at S&H HQ
 

The Production Administrator & Assistant to the Artistic Director reports to the CEO & Artistic Director and collaborates closely with all members of the staff team.

To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.

At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.

We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.

About the Role:

As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.

This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.

Key Responsibilities:

• Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
• Deliver high-quality stewardship and build strong, long-term relationships with supporters.
• Identify and secure new partnership and funding opportunities in line with organisational strategy.
• Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
• Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to income planning, forecasting, and the delivery of financial targets.

What We’re Looking For:

• Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
• A track record of building successful relationships and delivering income growth.
• Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
• Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
• Strategic thinker with a creative mindset and the ability to spot new opportunities.
• Excellent communication, collaboration, and relationship-building skills.
• Comfortable working independently and managing multiple priorities in a fast-paced environment.

What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

This is a remarkable opportunity to make a tangible impact. Leading and inspiring a small team,
you will collaborate closely with the Head of Fundraising to create and execute innovative
fundraising strategies, while expanding key income streams, including regular giving, appeals, the
charity's weekly lottery, and gifts in wills.
The ideal candidate will possess:
 A proven track record of success in individual giving fundraising, encompassing some or all
of the following - legacies, regular giving, lottery schemes, and in memoriam donations.
 Management abilities, fostering a collaborative and positive working environment.
 Strong communication and interpersonal skills, with a focus on kindness and
responsiveness in all interactions.
 Creativity and a strategic mindset, with the ability to develop and implement successful
fundraising campaigns tailored to diverse audiences via newsletters, social media, website,
and supporter collateral.
 Confidence in handling financial data, with strong numerical acumen and the ability to
analyse and report on complex information.
 A solid understanding of individual giving fundraising legislation, regulatory codes of
practice, and other relevant laws and guidelines.
 Proficiency in Raiser's Edge database, with demonstrable experience in data extraction and analysis

About Us At Bath Cats and Dogs Home, we believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. None of this is possible without the generosity of our supporters and the skill of our fundraising team, who ensure we have the income to deliver our vital work. By acquiring and stewarding those who share our passion for animal welfare, we can continue to make a real difference. This is an exciting moment for us – with the renovation of our main office complete, we’re working in a fully collaborative space, As leaders in animal welfare, we’ve also upgraded our Vet Suite, Animal Intake, and Rehoming rooms to speed up recovery, reduce stress for animals, and offer a better experience for those giving up or adopting pets. Alongside this, we're shaping a bold new strategy for the future of Bath Cats and Dogs Home.

The Role Due to investment in the Corporate, Community and Events team you will spearhead the expansion of our Corporate and Community Giving portfolio. This role involves enhancing relationships with current donors, partnerships with new businesses, and playing a critical role in our Fundraising & Trading Department. You will be instrumental in managing income streams projected to raise £150,000 this year, with ambitions for future growth. Your role will also encompass being a prominent figure in the community, delivering fundraising talks, and attending networking events and being an advocate for Bath Cats and Dogs Home.

About You You are a dynamic individual with a successful track record in corporate fundraising, capable of securing significant income through corporate and community events. Your skills include:

• Exceptional leadership and the ability to manage and mentor a team.
• Strong marketing abilities, both online and offline, to achieve financial and recruitment targets.
• Excellent public engagement and presentation skills.
• Proficiency in IT and CRM databases, ideally with experience in Raisers Edge.
• A deep-seated passion for animal welfare and alignment with our values.

This role includes some evening and weekend commitments for which TOIL will be given, we work flexibly around core hours. If you are passionate about animal welfare and possess the drive to lead and inspire, we would be thrilled to consider your application.

Join us at Bath Cats and Dogs Home and make a tangible difference in the lives of animals every day.

The Casework and Research Manager will lead Humanists International's efforts in supporting Humanists at Risk through strategic engagement, research, and the management of key publications, particularly the Freedom of Thought Report. This role involves coordinating all Humanists at Risk support in accordance with the organization's new two-tiered strategy (https://humanists.international/blog/a-necessary-evolution-in-our-support-for-humanists-at-risk/), direct liaison with stakeholders, contributing to organizational strategy, and line management responsibilities.

Key Responsibilities:

• Coordinate and oversee the delivery of General Support to Humanists International's Members and Associates worldwide, including the provision of advice, guidance, and signposting to relevant resources.

• Coordinate the provision of direct, individualized casework support to leaders and officers of Humanists International's Member and Associate organizations who are facing significant risk due to their humanist activities or identity. This includes assessing needs, developing support plans, and ensuring timely and effective intervention.

• Develop and implement training programs for members and associates to enhance their capacity to support humanists at risk within their communities.

• Foster and strengthen partnerships with other human rights organizations to maximize the collective impact of our support efforts.

• Contribute to the development and maintenance of a comprehensive online resource library providing information on safety, security, advocacy, and support for humanists globally.

• Liaise and collaborate with staff in other humanist organizations to ensure coordinated and effective support for individuals at risk, aligning efforts with the new strategic framework.

• Develop and deliver fortnightly briefings to internal staff on relevant casework and risk-related matters, including updates on the implementation of the new support tiers.

• Prepare and present regular reports, statistical analyses, and updates on Humanists at Risk, and the effectiveness of the new support strategy, to the CEO and Board of Directors.

• Represent Humanists International at key stakeholder meetings, including platforms such as the EU Temporary Relocation Platform, building and maintaining effective relationships while articulating our revised approach to support.

• Lead the collection of compelling testimony and documentation for the Humanists at Risk campaign and the Freedom of Thought Report.

• Manage, edit, and oversee the entire production cycle of the Freedom of Thought Report, ensuring its accuracy, quality, and timely publication.

• Provide overall project management and strategic direction for the Freedom of Thought Report, including budget oversight and timeline management.

• Work collaboratively with the Fundraising and Communications Officer to ensure the research and findings effectively inform fundraising and public awareness initiatives.

• Directly line-manage and mentor the Freedom of Thought Report Researcher, providing guidance and support to ensure high-quality research output.

• Act as a representative for their area of work on the Management Team, actively contributing to strategic planning, policy development, best practice implementation, budgeting processes, and organizational decision-making, particularly in relation to the Humanists at Risk program.

• Manage and monitor relevant project budgets, ensuring responsible and effective resource allocation for both general support initiatives and any limited individual casework.

• Provide direct line management to staff, consultants, paid interns, and volunteers as required, fostering a productive and supportive working environment.

• Attend relevant conferences, seminars, and other events to raise awareness of the challenges faced by Humanists at Risk and promote Humanists International's work, clearly articulating our new strategic approach to support.

Person Specification:

Essential:

• Education: A Master's degree in International Law, International Relations, Human Rights, or a closely related field; OR a Bachelor's degree in a relevant field with a minimum of 3 years of demonstrable experience in a related role.

• Strategic Understanding: A clear understanding of strategic planning and the ability to implement organizational strategies within their area of work.

• Legal Expertise: Excellent understanding of international human rights law, and refugee and asylum law and frameworks.

• Communication Skills: Exceptional written communication skills and an excellent command of English (native or near-native proficiency).

• Language Skills: Fluency in other languages, particularly French, Spanish, or Arabic, is a significant asset.

• Casework Coordination/Management Experience: Proven experience in coordinating or managing casework or support programs, ideally within a human rights, equality, or asylum-related context.

• NGO Knowledge: A strong understanding of the landscape of international non-governmental organizations, their roles, and their operational scope.

• Analytical and Synthesis Skills: Demonstrated ability to synthesize complex information from various sources and communicate it clearly and effectively to both specialist and non-specialist audiences.

• Analytical Skills: Excellent analytical and problem-solving skills.

• Research and Drafting Skills: Strong research, analytical, and drafting skills with a proven ability to produce high-quality written materials.

Desired:

• Humanist Knowledge: Experience with or a strong understanding of humanism and the role and objectives of humanist organizations.

• Alignment with Values: Excellent understanding of, and demonstrable sympathy with, the philosophy, values, and policies of Humanists International.

• Organizational Skills: Highly organized, efficient, and able to work independently, managing multiple priorities effectively.

• Communication Style: A clear, persuasive, and confident communicator with strong interpersonal skills.

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 

35 hours per week
£47,000 per year
Permanent
This role will be expected to spend at least one day a week in our award winning accessible national office near King's Cross. The postholder must be within 90 minutes travel of Westminster to be responsive to the organisation's needs.
We are looking for an experienced Public Affairs professional to manage and oversee RNIB's work in Parliament and build powerful relationships with the right politicians to drive change for blind and partially sighted people.

With your creativity and attention to detail, you'll make sure that RNIB is top of mind for sight loss in Parliament, that accessibility is well understood by politicians, and that our internal expertise is showcased to politicians to drive change in line with our strategy.

In this new role, you'll drive excellence in public affairs activity, with a forensic attention to detail, a flair for people, and lots of creativity in communications.

You'll build relationships with the right people to open doors for us, and use them effectively in targeted initiatives to make policy effective for blind and partially sighted people.

You'll make sure that the views and experiences of blind or partially sighted people underpin our public affairs strategy and are championed in how we tell our stories.

You'll manage and support staff in the public affairs team, which is made up of an officer and an assistant. The role will evaluate and guiding performance, and providing mentoring and coaching as necessary.

You'll ensure our public affairs activity aligns with our team planning, and delivers strategic outcomes, in line with organisational strategy, and establishing productive relationships with a range of internal stakeholders in other parts of RNIB.

You'll have strong knowledge of the workings of Parliament, and experience of building exceptional ongoing relationships with MPs, Peers and party decision-makers. You'll be confident in leading meetings with decision-makers, and overseeing both tailored one-to-one briefings and largescale email correspondence.

You'll have superb attention to detail, making sure our briefings, evidence and correspondence are impactful, accurate, expertly tailored to what MPs need, and make best use of our internal expertise. You'll also be meticulous about record keeping so we can track and monitor our engagements on diverse topics such as eye health, disability benefits, accessible voting and travel.

You'll be comfortable working at pace, overseeing other staff, and collaborating closely with other roles in Policy and Campaigns to develop effective strategies to succeed in our influencing goals.

You'll understand how to win the attention of Ministers and Parliamentarians using creative and engaging communications as well as events and lobbies, and you'll be confident providing updates and briefings to senior RNIB stakeholders such as our Chief Executive and Chair of Trustees.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Do you enjoy untangling complex systems, collaborating with users, and making technical processes run smoother? Then this might be your next role.

At Open Doors International, we rely on our ERP system—Unit4 Business World—for everything from finance to HR. As an ERP Application Specialist, you will play a crucial role in making sure this system works seamlessly for colleagues across our global offices. Whether it’s solving user issues, implementing new configurations, or rolling out improvements, you will make things better—both behind the scenes and in daily workflows.

You’re someone who enjoys switching between hands-on technical tasks and collaborating with people. One moment you're configuring the system, the next you're helping a colleague in another country work through a problem. You’re part of a small, supportive FDM team and report directly to the FDM Manager.

We’re looking for someone who thrives in a dynamic, international environment, and who’s ready to take initiative.

Your key responsibilities

• Offer functional and technical support for Unit4 ERP users worldwide by troubleshooting issues and ensuring smooth daily use.
• Maintain and configure Unit4 ERP within our IT landscape by adjusting workflows, permissions, or modules as needed.
• Collaborate with colleagues to improve how the system supports our other departments.
• Train and support users across different departments and countries (remotely or in person).
• Take ownership of small to medium-sized improvement projects, from gathering user needs to rolling out solutions.
• Share knowledge with the FDM team and contribute to continuous improvement.

Your profile

• You’re a committed Christian with a heart for the Persecuted Church.
• You have an understanding of ITIL, preferably certified with ITIL Foundation.
• You have proven analytical and problem solving skills.
• You’re proactive, service oriented, and an organized team player.
• You have excellent communication skills (in English).
• You’re able to work cross-culturally.
• You preferably have a bachelor degree in IT or similar area.
• You preferably have work experience with ERP, SQL, Excel and API’s.

Our offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international environment, a professional team and the opportunity to show your added value. Preferred location is in The Netherlands, United Kingdom or California (USA).

Immigration and Asylum Caseworker

This charity has an exciting opportunity as an Immigration and Asylum Caseworker (IAA LEVEL 2/3) to make a real difference to asylum seekers and refugees in the Reading area.

Position: Immigration and Asylum Caseworker (IAA LEVEL 2/3)

Location: Reading

Hours: Full-time, Office based

Contract: 1-year contract – renewed subject to funding

Salary: £32,364 - £33,559 + 6% pension

Closing date: 5pm on Friday 23rd May 2025

Interview date: Thursday, 29th May 2025 in person

Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.

About the role:

We are looking to recruit an experienced one full-time Caseworker IAA level 2 or above to join our Casework Team and directly support our clients by advising and addressing issues including immigration, asylum and holistic matters. The successful candidate will also take the lead on our newly implemented fee charging service.

We are looking for an experienced and methodical caseworker who is able to prioritise cases competently and confidently follow the processes already in place. You will be working at our Reading or Newbury office and be available to do outreach work as and when required.

Key areas of responsibility include:  

• To provide competent IAA level 1 and level 2 Asylum and Immigration advice, specifically to, undocumented persons, asylum seekers and refugees in Berkshire area.
• Casework includes supporting service users with initial asylum applications, fresh claims and supporting with actions following refusal.
• Casework under the fee charging service would include running immigration applications including extensions/renewal of leave to remain.
• You will be able to manage your own caseload and oversee the current casework team providing supervision and guidance on processes.
• Adhere to casework procedures as outlined in the office manual and the IAA standards where applicable.
• Conduct all tasks permitted under the direction of your manager with competence.
• Lead on the continuing development of our new fee charging service.
• Interview clients sensitively and professionally to enable them to explain their problems.
• Keep updated with legislation, case law, policies and procedures relating to immigration, welfare benefits and housing advice issues.
• Participate in team & staff meetings and other relevant meetings and events.

About you:

The role would suit someone who is confident in communication, has some cultural awareness and can uphold the values of the charity. All candidates should have strong ethical standards, and team spirit and be passionate about working with asylum seekers and refugees. You will have practical IT skills, be able to work to strict deadlines and have good organisational and methodical skills.

Key skills required for this role:

• Qualified to IAA level 1& level2
• Ability to work from the office – Reading or Newbury
• Ability to handle own case work
• Experience of providing or managing provision of a client focused advice service
• Undergraduate degree in law or similar subject or at least two-year experience in a relevant role, paid or voluntary
• An understanding of how the UK’s Asylum and Immigration system works.
• Excellent verbal and written communication skills in the English language.
• Proficient in MS/other office applications
• Excellent time management and organisational skills.

About the organisation:

The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through IAA (formerly OISC) accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.

The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.

You may also have experience in areas such as: Refugee Support Worker, Community Caseworker Integration Caseworker,  Immigration Caseworker, Welfare Officer, Resettlement Officer, Migrant Support Worker, Support Worker, Key Worker, Outreach Worker, ETC

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.