Communications lead jobs

Harris Hill is delighted to be working with Safer Places to recruit its new Chief Executive Officer.

Safer Places is a specialist support service for individuals at risk of, fleeing from, or recovering from domestic abuse, sexual violence, and stalking. We provide a wide range of trauma-informed services to adults, children, and young people across Hertfordshire and Essex, with safe accommodation available to those in need from across the UK.

As Chief Executive, you will:

• Lead Safer Places into its next chapter. This includes enhancing the charity’s service delivery, forging new partnerships, and expanding its role as a Registered Social Landlord to better meet the evolving needs of our communities.
• Embed Safer Places’s vision across the organisation – ensuring it is understood, embraced, and translated into action at every level.
• Have an entrepreneurial mindset to leverage opportunities for the charity to grow. 
• Continue to ensure that Safer Places is recognised for the quality of its services, its commitment to inclusivity, and its highly trained, compassionate staff.

If you are inspired and excited by what Safer Places does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £85,000 - £90,000 p.a.

Location: Hertfordshire/Essex – most working hours will be spent collaborating with colleagues and partners at our offices and service sites, with flexibility for some remote work.

Employment term: Permanent / full time.

How to apply:

Please review the recruitment pack for further information about Safer Places, the CEO position and for details on how to apply.

Closing date for applications: 9am, Friday 5th December 2025

Both Safer Places and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

This is a 0.4 FTE  (14.6 hours per week) and permanent role. This role is based at our Bloomsbury campus.

We are looking for a Group Exercise Assistant to support the Fitness Centre Manager by liaising with class instructors, sourcing cover, processing invoices and maintaining up to date information on the website and app. The post holder will be expected to visit TeamUCL Gym sites at Bloomsbury and East to quality check class provision, gather customer feedback and engage with instructors.

Programme Manager

We are seeking an experienced Programme Manager to oversee the delivery of two innovative rehabilitation and employment initiatives supporting people leaving prison into meaningful, sustainable work.

Position: Programme Manager
Location: Hybrid. Ideally based in or around Birmingham, but applicants based in London will also be considered
Salary: £38,000 to £42,000
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 28th November 2025

About the Role

This is a hands-on delivery and coordination role working across the organisation’s two flagship programmes, Inside Job and Choirs Beating Time. You will ensure high quality and consistent delivery across prisons and in the community, supporting people with convictions into employment and purposeful lives.

The role is hybrid, with time split between home working, our Birmingham or London office, and planned visits to prisons and partners. Travel expenses are covered and visits are scheduled in advance. You must hold a full driving licence and have access to a car.

Working closely with the CEO and COO, you will coordinate delivery activity, support Community Consultants, maintain strong relationships with prisons and partners, and use data and insight to help improve outcomes. If you have experience in programme coordination, employability, rehabilitation or community services and want to work in a mission-driven environment, this could be a great fit.

Key Responsibilities

• Support the successful delivery of Inside Job and Choirs Beating Time across prisons and in the community
• Coordinate delivery activity, logistics, partner relationships and reporting
• Maintain positive working relationships with prisons, probation services, employers and community partners
• Support Community Consultants with resources, scheduling, communication and problem solving
• Monitor programme performance, gather data and help translate insights into improvements
• Work with the CEO and COO on planning, scheduling and programme development
• Represent the organisation at meetings, events or partner visits when required

About You

You will be proactive, organised and confident working with a wide range of people and partners. You do not need to have worked in a prison setting before. Training and guidance will be provided and the organisation will support you through the Ministry of Justice security vetting process.

Essential skills and experience:

• Experience coordinating or delivering programmes within justice, employability, rehabilitation, community, homelessness, youth or similar environments
• Strong organisational and project coordination skills
• Good communicator able to build relationships with a range of partners and stakeholders
• Data literate with the ability to track progress and update reports
• Empathetic, non judgemental and comfortable working with people with convictions
• Full driving licence and access to a car for prison visits

Desirable:

• Experience supporting or managing staff or volunteers
• Experience working within prisons, probation or other regulated environments
• Experience in employment support, coaching or case management

About the Programmes

Inside Job is the UK’s first peer-led employment initiative supporting people leaving prison into sustainable work. It empowers people with lived experience to support others, improving confidence and reducing reoffending.

Choirs Beating Time uses music to build confidence, communication and connection both in prison and in the community, helping people develop skills and a renewed sense of purpose.

What We Offer

• Hybrid working with flexibility between home, office and planned prison visits
• Training, professional development and sector networking opportunities
• Supportive team environment with a strong mission and values
• The chance to shape and grow two high impact programmes

Other roles you may have experience of could include: Programme Coordinator, Operations Coordinator, Employment Coach, Caseworker, Rehabilitation Worker or Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Financial Accountant
Salary: £53,000
Permanent, Full-time
Hybrid working – 2 days in office
Location: Central London
A prestigious scientific institution with a global reputation for excellence is seeking a Financial Accountant to join its finance team. This is a unique opportunity for a qualified accountant (ACA, ACCA, CIMA) to play a pivotal role in supporting the financial operations of an organisation that advances knowledge, research and innovation for the benefit of society.

About the Role
Reporting to the Financial Controller, the Financial Accountant will provide a high-quality financial accounting service across the organisation. The role will focus on ensuring accurate, timely and compliant financial reporting, maintaining effective internal controls, and supporting audit, payroll and compliance processes.
You’ll oversee the integrity of financial data, supervise day-to-day ledger activities, and take the lead on balance sheet reconciliations, payroll journals and statutory returns. You’ll also play a key role in producing year-end SORP-compliant accounts, managing VAT and Gift Aid submissions, and supporting the organisation’s external audit.
This position offers exposure to a broad range of finance activities in a dynamic and intellectually stimulating environment, where precision, integrity and continuous improvement are highly valued.

Key Priorities:

• Deliver timely and accurate month-end and year-end financial accounts.
• Lead on balance sheet reconciliations, payroll postings and control accounts.
• Supervise the sales and purchase ledger processes, ensuring accuracy and adherence to policy.
• Support audit and statutory reporting requirements, including SORP accounts, VAT and Gift Aid.
• Review and strengthen financial controls and policies across the organisation.
• Assist with maintaining asset registers and investment records.
• Contribute to process and system improvements that enhance efficiency and transparency.

About You
We are seeking a qualified accountant (ACA, ACCA, CIMA or equivalent) or finalist with strong experience in financial accounting and controls, ideally gained in a complex charity, higher education, or research-led environment.

You will bring:

• A proven track record in preparing financial and statutory accounts, reconciliations and reports.
• Experience in charity SORP accounting, VAT returns and Gift Aid (desirable).
• Strong technical and analytical skills with excellent attention to detail.
• A proactive approach to improving processes, systems and financial governance.
• Excellent communication and interpersonal skills, able to build relationships across departments.
• The ability to work independently, manage competing deadlines and deliver to a high standard.

This role would suit someone motivated by accuracy, curiosity and continuous improvement — someone who enjoys working in a collaborative, mission-driven environment that values integrity and scientific excellence

Could you help people improve their health and well-being through gardening? Do you have experience of working in a community gardening or health and social care setting?

At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction, skills and confidence.

are looking for an STH Practitioner to provide high quality and effective Social and Therapeutic Horticulture programmes for adults in our gardens in Beech Hill, near Reading and outreach settings.

Working alongside volunteers this role will support people with learning disabilities, autism, long term health conditions or disabilities.

Based at Thrive’s Reading Centre in Beech Hill. The role may include occasional work undertaken off-site in Reading and surrounding areas and occasional travel to the Thrive Centres in London and Birmingham. There could be an opportunity to work with children and young people with disabilities or PMLD.

Full or part-time options considered

Purpose of the post

The Business Administrator will play a key role in ensuring the smooth day-to-day running of AHS. This position focuses on the practical delivery and coordination of operations including implementing processes, maintaining systems, and supporting teams to work efficiently to deliver a longitudinal study. Acting as a central point for administration, the postholder will help keep our operations organised, identify and escalate issues as they arise, and ensure that processes and activities run seamlessly across our remote organisation.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Main responsibilities

 Operational Delivery and Implementation

· Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study

· Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently

· Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Manager

Administration and Systems Management

· Maintain and update shared digital platforms, databases and documents to ensure accuracy and compliance

· Manage administrative functions such as task tracking in a fully virtual environment

· Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents

· Manage AHS central inbox(es) and escalate matters to the Business Manager as appropriate

Team Coordination and Support

· Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required

· Provide key administrative support during meetings, including business and study meeting minutes as required

People and HR Administration

· Support HR processes including onboarding, training coordination, and maintaining staff and contractor records

Knowledge, skills and experience Essential criteria

· Experience of working in a health and/or data research environment

· Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role

· Proficient in Microsoft Office suite of software

· Able to manage information electronically through databases and spreadsheets

· Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines

· Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions

· Understanding and experience of using project management tools and techniques

Desirable criteria

· Experience of working in an organisation in its infancy or a start-up

Dimensions

· This is expected to be a full-time post

· AHS is a national organisation, and our activities take place across the UK

· Flexible working will be required across several geographical locations in the UK

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 16 November.

 Interviews are currently expected to be held during the week commencing 08 December 2025.

 Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Location: Central London (Hybrid – 2 days office-based)

Day rate: £350-400 (UMB)

Contract: Interim

Start date: ASAP – immediately available candidates preferred

Overview

Our client is a leading London-based charity looking to recruit an interim Finance Business Partner on a 3–6-month contract. This is an opportunity to make a real impact within an organisation that’s changing lives across the UK.

The Role

As Finance Business Partner, you’ll play a key role in driving financial performance, providing strategic insight, and helping senior stakeholders make well-informed decisions. You’ll act as the bridge between finance and the wider organization, ensuring that financial information is clear, meaningful, and aligned to the charity’s goals.

Key responsibilities include:

· Building strong relationships with departmental leads and programme managers.

· Supporting budgeting, forecasting, and longer-term financial planning.

· Providing insightful analysis to guide decision-making and resource allocation.

· Preparing management accounts with clear, actionable commentary.

· Helping drive value for money and efficiency across programmes and operations.

· Supporting business cases, funding bids, and donor reporting where needed.

· Contributing to process improvement and system enhancements.

About You

You’ll be ideally a qualified (or part qualified) accountant who enjoys partnering with the business and translating complex financial data into clear, engaging insight. You’ll bring strong analytical ability, sound judgement, and a collaborative approach.

Criteria to be successful:

· ACA, ACCA, or CIMA qualification (or equivalent).

· Must have experience in the charity or not-for-profit sector.

· Proven experience in a Finance Business Partner or Management Accountant role.

· Excellent communication and influencing skills.

· Strong Excel and reporting system capability.

This is a fantastic opportunity to join a respected charity and help ensure financial insight continues to underpin the organisation’s vital work. If you’re a commercially astute finance professional with a passion for purpose, I’d love to hear from you.

Applicants will be reviewed immediately, and the role may be filled before this ad closes. To discuss this role further, and your job search, please reach out to Freya at MLC Partners.

We’re looking for an empathetic and skilled Facilitating Trainer to join our Lived Experience Training team, supporting autistic trainers and trainers with learning disabilities to co-deliver the Oliver McGowan Tier 2 Training.

This nationally recognised programme helps professionals in health and social care better understand and meet the needs of autistic people and people with learning disabilities. You’ll play a key role in ensuring that trainers with lived experience are supported, empowered, and able to deliver engaging, high-quality training sessions.

We actively welcome applicants from all backgrounds and identities, particularly those with lived experience of autism, learning disability, or neurodivergence, and from groups currently underrepresented in our workforce.

You will:

• Support co-trainers with lived experience to prepare for and deliver Oliver McGowan Tier 2 sessions
• Provide practical support around travel, accessibility and session preparation
• Ensure that training venues and materials are adjusted to meet trainers’ individual needs
• Work collaboratively with the wider Lived Experience Training team to manage session registers, feedback and administration
• Promote inclusion, respect and empowerment in every training interaction

We’re looking for someone who can demonstrate:

• Understanding of the barriers faced by autistic people and people with learning disabilities, and a commitment to inclusion
• Experience delivering face-to-face training, ideally in health, social care or education settings
• Strong communication and organisational skills, with a collaborative approach
• The ability to balance supporting co-trainers’ needs with those of learners
• Confidence managing practical arrangements and adapting to varied situations

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests or adjustments that would help you thrive in this role.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages and abilities across Sussex. Our Lived Experience Training project empowers autistic trainers and trainers with learning disabilities to influence change and build professional confidence.

You’ll join a welcoming, values-led team dedicated to inclusion, development, and the power of lived experience to make a difference.

Closing date: 9:00am, Monday 8 December 2025
Interviews: Week beginning 15 December 2025

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant may be subject to a DBS check.

We have an exciting opportunity to join Bristol Animal Rescue Centre as Head of Operations.

Job title: Head of Operations
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA
Contract: Permanent
Hours per week: Part time, 28 hours per week (out of 35 hours FTE). To be worked usually within the hours of 8am and 5pm Monday to Friday with consideration of team requirements. Flexibility in hours required on occasion (e.g. trustee’s meetings 6/pa usually in evening and occasional staff and volunteer meetings outside of standard hours).
Salary: £45k – £49k per annum, pro rata - depending on experience

The Head of Operations is a key member of the Senior Leadership Team (SLT), responsible for leading on facilities management and health and safety across the organisation, as well as coordinating animal care services, across clinic, animal home, and community support teams.

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:

We’re seeking an experienced and motivated Head of Operations to join our Senior Leadership Team and play a central role in shaping and delivering our mission to improve the lives of animals, and the people who care for them.

As Head of Operations, you will lead and coordinate our operational services, including our Animal Home, Veterinary Clinic and Community Pet Support programmes. You’ll also have strategic oversight of facilities management, health and safety and ensure compliance with key regulations and best practices.

You’ll:

• Lead, inspire and support a multi-disciplinary team of managers and professionals
• Drive strategic and operational excellence across animal welfare services
• Ensure effective facilities management and a robust health & safety culture
• Deliver strong financial management across operational budgets
• Collaborate with colleagues, trustees and partners to achieve Bristol A.R.C.’s charitable aims

This is a wide-ranging and rewarding leadership role where no two days are the same – from supporting rescue and rehoming work, to ensuring our facilities and teams are operating safely and effectively.

About you

You’ll be an experienced senior manager who combines strategic thinking with hands-on operational leadership. You’ll bring:

• Proven experience at senior management level, including line management
• Strong track record in strategy, project and budget management
• Expertise in health & safety, facilities or operations management
• Excellent relationship-building, communication and problem-solving skills
• A collaborative, proactive and compassionate leadership style
• A genuine passion for animal welfare and making a positive impact

Experience in the animal welfare or charity sector would be an advantage, but we welcome applicants from a range of operational backgrounds who share our values.

Application closing date: Midnight on 30 November 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.

Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.

This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Development, Faculty of Medicine
• Head of Global Development, North America

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 19 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

Head of Finance and Corporate Services

Make your next step a meaningful one.

This is an opportunity for an experienced finance professional to step into a senior role with purpose. The charity is growing, investing in its future and looking for a skilled and proactive leader to shape finance, strengthen operations and support long term sustainability.

Location: Billericay, Essex

Salary: £50,000 to £55,000

Contract: Full time, Permanent (flexible options available) Hybrid working

About the Role

This is a fantastic opportunity for someone ready to take their first step into a Head of role, or an established manager looking to make more of an impact. You will report directly to the Director responsible for Corporate Services and work closely with the Chief Executive, Trustees and senior team.

You will take ownership of all areas of finance including planning, reporting, controls, systems and compliance. You will also provide leadership to the Hydropool and Maintenance Managers, ensuring safe, efficient and cost-effective operations.

It is a varied role where you will lead financial strategy, improve processes, and play a key part in organisational growth and service development.

What You Will Do

• Lead financial planning, management and reporting
• Produce budgets, management accounts and forecasts
• Advise senior leaders and Trustees on strategy and performance
• Improve financial systems, controls and processes
• Oversee facilities and maintenance operations
• Manage the commercial performance of the hydropool service
• Line manage a small, dedicated team

About You

You are a qualified accountant (ACA, ACCA, CIMA or CIPFA) with strong financial management skills and the confidence to communicate clearly at all levels. You do not need to have worked in a charity before. What matters is that you bring:

• Excellent financial reporting and analysis skills
• Experience improving systems, processes or controls
• The ability to explain financial information to non-financial colleagues
• A proactive, curious and collaborative approach
• Strong communication and relationship building skills

What’s on Offer

• A senior, high-impact role in a values driven organisation
• Flexible working options and a supportive culture
• Blue Light Card and Cash Health Plan
• Employee Assistance Programme
• Free on-site parking
• Ongoing professional development and training
• Pension scheme

If you are a finance professional looking to lead with purpose and influence meaningful change, we would love to hear from you.

Other roles you may have experience of could include Finance Manager, Financial Controller, Senior Finance Business Partner, Finance and Operations Manager or Head of Finance. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Farnham, Godalming, Guildford – travel to other offices may be required
Flexible working: Some remote working available depending on service needs
Reporting to: Head of Service Delivery 

About the Role 

We’re looking for a motivated Casework Team Manager to lead and manage our Casework Service. 

You’ll manage a team of caseworkers and volunteers, ensuring our service continues to meet the highest quality standards and delivers excellent outcomes for clients. You’ll balance day-to-day operational management with service improvement and development, working collaboratively with partners and funders to make a real difference in our community. 

This role offers the chance to shape local services, develop your leadership skills, and play a vital part in delivering our mission to help people find their way forward. 

What You’ll Do 

• Manage the delivery of casework services across a number of locations. 

• Supervise and support caseworkers and volunteers, ensuring advice quality and service standards are met. 

• Oversee case allocation, monitor performance, and identify opportunities for improvement. 

• Maintain your own small caseload to keep your advice skills current. 

• Act as Deputy Safeguarding Lead and Information Asset Owner as needed. 

• Work collaboratively with the Head of Service Delivery and other managers to ensure our services remain responsive and effective. 

About You 

You’ll have experience in advice or casework, and the ability to lead and inspire a team to achieve great outcomes for clients. You’ll also have experience of debt advice and ideally in benefits and housing.

We’re looking for someone who is: 

• Skilled in managing and motivating paid staff and volunteers. 

• Experienced in advice and casework delivery, ideally within the Citizens Advice framework. 

• Organised, adaptable, and confident managing competing priorities. 

• A great communicator who can build strong relationships with colleagues and partners. 

• Proficient in digital tools and case management systems. 

• Committed to safeguarding, equality, diversity, and inclusion. 

What We Offer 

• A supportive and inclusive workplace where your wellbeing matters. 

• Opportunities for training and professional development. 

• Flexible working arrangements to support a healthy work–life balance. 

• The chance to make a real, lasting difference in people’s lives. 

You can download the full role description on our website via the apply button.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce. 

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system 

Respect is the UK charity stopping perpetrators of domestic abuse. As part of our 2023–2028 Strategy, we are launching a new Centre for Excellence – a bold initiative to transform understanding of what works to end the perpetration of domestic abuse. Building on 25 years of innovation and leadership, the Centre will harness collective learning, foster collaboration beyond traditional partnerships, and create the evidence base for a radical shift in approach. 

The Centre for Excellence will drive two key outcomes: 

• Improved practice in developing and delivering safe, effective perpetrator responses. 

• Enhanced policymaking and commissioning informed by data, research, and best practice. 

About the Role 
We are seeking an ambitious and dynamic leader to shape and deliver this visionary initiative. You will set the strategic direction, establish a sustainable delivery and funding model, and lead early implementation work. Acting as a visible leader across Respect and beyond, you will connect our existing expertise with the Centre’s mission, and build strong partnerships with members, the VAWG sector, academia, and other stakeholders. 

About You 
You will bring strategic vision, experience of mobilising new initiatives, and deep knowledge of research, data, and practice in the domestic abuse perpetrator sector (or a related field). This is a unique opportunity to create lasting impact and drive systemic change. 

Our client is a leading independent funder. 

They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. 

The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.

Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.

Prospectus is delighted to be working with the foundation to recruit a Funding Manager on a full-time (or 0.8) basis. This role will be part of the Our Natural World (ONW) programme and will primarily be focused on the foundation’s priorities: fishing in tandem with nature and space for nature (marine). This role is a maternity contract for up to 12 months. The foundation is open to potential secondments from thematically connected organisations.

A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish.

The role:
This role is a key member of a friendly team of six people that hold over 250 relationships across the UK, through grants, investments and other support. The foundation works with a number of organisations across the UK, from national charities such as the Wildlife Trust, Blue Marine foundation and Oceana, to community-led organisations such as COAST and fisher led organisations such as the Scottish Creel Fishermen's Federation and the Plymouth Fishing and Seafood organisation.

The team works towards three impact goals: sustainable and ethical food, clean and healthy freshwater, and preserved and improved species health and habitats. They have five funding priorities under the current strategy: nature friendly farming, fishing in tandem with nature, freshwater, peat and space for nature. The successful candidate will be responsible for leading and managing its marine programme. This supports organisations and initiatives across key areas such as a just transition for fisheries, small-scale fisheries, achieving 30% ocean protection by 2030, seascapes, coastal communities, and building a more equitable and inclusive marine sector. In the coming year, a key priority will be to advance their seascapes work, following the recent publication of the foundation’s reflections and plans in this area.

This person will nurture relationships and ensure continuity as well as assessing new applications. Primary responsibilities of this role will be to make significant contributions to the delivery of the foundation’s strategy, identifying and building a pipeline of activities that will contribute to the delivery of the five-year roadmaps and impact goals, assessing proposals and managing a broad portfolio of activities and relationships across the sector. This role will also support social investment opportunities and will gather learning from related work inform future decision making towards achieving impact goals.

The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.

The person:
The successful candidate will have substantial experience of having worked as a practitioner in the marine environment & fisheries sector, perhaps for a charity which is embedded in this area or for a business related to the sector which has aligned aims to the impact goals of the ONW programmes. Creative, imaginative and intellectually curious, this person will understand the work undertaken by charities, voluntary organisations and social enterprises in the sector but also with local authorities, businesses and the investment world connected to the same ecosystem.

This person will be able to interpret and resolve complex and sometimes conflicting information and business plans in order to assess the viability and value of grant applications and the importance of the work of organisation in matching and promoting the aims and objectives of the ONW programme. An outstanding communicator both verbally and in writing, this person will represent the foundation positively and knowledgeably to a wide range of audiences whilst convening and consulting with sector professionals at events and forums to enhance the intelligence gathering and thought leadership within the sector.

IT confident and systematic in their approach, they will also be a confident and empathetic person in addition to being an excellent communicator, both verbally and in written work. Excellent attention to detail and thorough and collaborative in their approach to work, this person will be a real team player whilst being able to work under their own steam, in a fast-paced environment. A broad understanding and experience of systems change principles and an appreciation of the nuanced intersections between the various priorities of the ONW programme will be important to success in this role.

This role represents a fantastic opportunity for someone with the right skills and experience to really effect positive change and to make a real mark in one of the leading funders in the UK.

The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty.