Communications lead jobs

Job description:

Halton Haven Hospice provides Specialist Palliative and End of Life Care to the people of Halton and surrounding areas who are living with a life limiting illness. We reach a population of approximately 129,000 people and provide all of our services for free. We provide holistic care for our patients, and their loved ones, taking care of their physical and emotional needs so that they can focus on creating cherished memories for as long as possible.

We are a registered charity working in partnership with the NHS and although we receive some funding, our wonderful community who support and raise much needed funds enabling us to continue our vital work.

By joining the team at Halton Haven, you will be greeted with a warm welcome from day one and will receive an inclusive induction programme to support you through your early days. Each role at the Haven makes a real difference to our patients and their loved ones and we are committed to ensuring all our staff feel supported and valued in their roles.

If you are interested in joining our team HHH please visit our website: Please complete an application form 

Offers of employment will be conditional and subject to pre-employment checks as deemed appropriate including identity, DBS, qualification, right-to-work, reference checks etc.

Key Tasks

Quality Assurance

· Management of various stakeholder compliance schedules, which have been set up to facilitate timely reporting of required assurance data (including quarterly safeguarding report and bi-annual safeguarding audit).

· Responsible for collating data and writing reports required to for monthly, quarterly and annual quality reporting. This involves liaising with key personnel across several departments to ensure the data is received in good time in order to produce and publish reports to set schedules.

· Responsible for ensuring that various Hospice departments produce and share their required reports for appropriate sharing with stakeholders ahead of attendance at meetings as required.

· Support the Hospice Executive Management Team to respond to information requests in a timely manner and within regulatory bodies timescales.

· Managing audit processes throughout the Hospice to a schedule set at the beginning of each year

· Managing Policy Reviews to a set schedule, ensuring that each Hospice Department reviews existing policies or produces new policies as required.

· Attendance at appropriate meetings such as internal Clinical Governance/Patient Safety Meetings and Contract, Quality and Performance Group Meetings with M&C ICB

· Maintenance of the Hospice Risk Register.

· Assist the incident reporting processes, supporting the investigation of incidents as required.

· Ensuring appropriate incident reporting to external stakeholders in a robust and timely manner.

· Liaise with external colleagues as required to feed into locality data collection, such as Hospice Collaborative and Hospice UK requirements.

· Managing patient and carer feedback processes, including working with the Hospice Patient and Carer Representative.

· Managing the Hospice Clinical Governance/Patient Safety Meeting. Setting up a meeting schedule, setting an agenda for the meeting. Ensuring minutes of the meeting are produced. Preparing a Quality Assurance Report for the meeting for discussion at the meeting.

· Supplying reports as requested for the Hospice Board of Trustee meetings.

· Managing the production of the Hospice annual Quality Account, ensuring that it is produced on time for presentation to stakeholders and then having the final version ready for publication at the end of June.

· Assisting the Controlled Drug Accountable Officer with appropriate reporting.

· Assisting the Registered Manager with appropriate notifications to the Care Quality Commission.

· Managing the collation, processing and maintenance of up-to-date patient data appropriate to facilitate external and internal reporting

Ensuring that the Hospice is familiar with the latest requirements from CQC in terms of evidencing Quality Statements and inspection processes. Assessing how the Hospice meets the Quality Statements and having the assessment of evidence of compliance available. Also ensuring that any gaps in evidence have action plans.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service in Battersea.

Sounds great, what will I be doing?

Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Battersea, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.

Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.

As a member of the Approved Premises team, you will model pro-social behavior and foster a positive, respectful culture with both clients and colleagues. You will actively engage with residents, supporting communal activities such as meal preparation, and contribute to the delivery of individual sentence plans in collaboration with probation officers, police, and external agencies.

Your role will involve providing administrative and practical support, ensuring daily tasks are completed, and following all operational protocols. You will encourage compliance and enforce rules relating to curfews and drug and alcohol testing as required. Keeping colleagues, multi-agency partners, and management informed is essential.

You will be responsible for monitoring and maintaining the health, safety, security, cleanliness, and well-being of the premises and residents, utilizing tools such as CCTV, observation, and direct personal contact. Accurate, timely record-keeping and appropriate information sharing with respect for confidentiality are critical components of this role.

Using your initiative, you will identify and address additional tasks or emerging issues, working within the service to maintain an enabling environment. Adherence to the Approved Premises Manual, Hestia policies, and relevant justice service requirements is expected, alongside consistently demonstrating The Hestia Approach.

This role involves working closely with high-risk offenders transitioning from prison to community life, providing a unique level of daily support, supervision, and tailored interventions. You will empower residents to take responsibility for themselves while maintaining appropriate boundaries and supervision. The position operates on a rolling rota covering early, late, weekend, and night shifts to ensure continuous support and public protection.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have a strong ability to engage and communicate effectively with others, demonstrating flexibility and responsiveness in their approach. They should maintain an optimistic outlook regarding people's capacity for change and the possibility of positive outcomes. A quick learner who can efficiently gather information and make well-founded decisions is essential.

The candidate must be able to maintain firm boundaries and exercise authority legitimately while working in a pro-social and positive manner. Competence in receiving, processing, and accurately recording detailed information is required, along with ensuring appropriate sharing of information within confidentiality guidelines. An understanding of the emotional and behavioral impacts of trauma is important, as is the ability to work sensitively with individuals who display a wide range of emotions, behaviors, and communication challenges.

The candidate should be a team player who leads by example and takes a practical, hands-on approach to tasks such as cooking, gardening, household chores, and leisure activities. Finally, knowledge of safeguarding principles and the ability to identify and respond appropriately to safeguarding concerns are essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About The Role
We are offering a great opportunity to join our Sheffield Dementia Advice team, providing personalised support to people diagnosed with dementia and their carers.
This is a newly created role to join our dynamic Sheffield local services team, working to increase reach in 9 primary care networks across the city. The post will be working in collaboration with PCN (primary care network) staff, GP’s, Admiral nurses and other health and social care professionals working in dementia diagnosis and care.
This role requires travel for home visits and meetings within the Sheffield area, mileage is payable within the border. Part of this role will be based at home, this is when you will complete admin tasks.
The service provides person centred and outcome focused information, advice and support. This is provided in person on an individual basis, over the telephone, via virtual options, or in writing as well as through in person and online group presentations. You must therefore be comfortable presenting to groups of people.
About you
This is a great opportunity for someone who is enthusiastic, committed, organised, resilient have excellent communication skills as well as strong organisational skills in order to manage a busy caseload of service users effectively.
You will be passionate about putting people affected by dementia, their carers and supporters at the heart of everything you do to make our service the best it can be. You are self-motivated working independently at home using your own initiative, while also being able to build effective relationships with your colleagues.
Interviews will take place on the 13th October.
What you’ll focus on:

- Have a good understanding of professional boundaries, the importance of a strength-based approach and outcome based work
- Have some knowledge of dementia and the challenges and barriers faced by those affected by it
- Have confidence to develop relationships and networking internally and externally with professionals and organisations in Swindon.
- Be empathetic and non-judgmental in your approach, committed to equal opportunity.
- Have a sound knowledge of IT systems such as Microsoft Office and Salesforce or be commitment to learn.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Care Support Worker – Children with Epilepsy and Complex Needs 

Location: Much Hadham, Hertfordshire
Salary: £25,066 – £26,632 per annum (pro rata for part-time)
 
More than a job. A chance to be part of a child’s journey, helping them thrive in a safe, caring, and joyful environment.
 
About St Elizabeth’s Centre

St Elizabeth’s is a vibrant, values-led charity set in 60 acres of Hertfordshire countryside, supporting children, young people, and adults with complex needs including epilepsy and learning disabilities.
 
Our unique site includes a school, college, supported living for adults, children’s homes, and on-site therapies — all working together to create a safe, joyful and aspirational environment where every person is supported to live life to the full.
 
Whether it’s helping someone bake their first cake, swim their first length, or make their first friend, we celebrate every achievement — big or small.
 
About the Role

Are you a kind, patient, person and passionate about making a real difference in children’s lives? We’re looking for a dedicated Care and Support Workers to join our close-knit team supporting children with epilepsy and complex medical and developmental needs.
 
As a Care Support Worker, you’ll play a key role in empowering individuals across both our Children’s Homes (ages 5–19). You’ll build strong, respectful relationships and provide high-quality, person-centred support that helps people grow in confidence, develop skills, and discover joy in everyday experiences.
 
What you’ll do

• Support individuals in their personal care, wellbeing and day-to-day routines
• Encourage participation in daily life, education, community activities and fun experiences like swimming, shopping, baking, cinema trips and day outings
• Supporting children in school, play, and therapy activities, recording progress and achievements in line with care and safeguarding requirements.
• Work flexibly as part of a wider team including education staff, therapists, nurses and families
• Follow clear support plans and behaviour support strategies to promote safety and dignity at all times

 
What we’re looking for

• This is a rewarding opportunity for someone who is compassionate, committed, and ready to make a real difference.
• Someone with a genuine love for working with children.
• Calm, observant, and reliable – especially in high-pressure or emergency situations.
• Experience with epilepsy, learning disabilities, or complex needs is a plus (but full training will be provided).
• A great communicator who’s confident working with families and professionals.
• Flexibility to work mixed shifts (7am – 2:30pm/ 2:30pm – 9:45pm) and weekends.

 
Training and Support

Don’t worry if you don’t have experience in every area – we provide:

• Full induction and ongoing training with our knowledgeable Learning and Development Trainers, Nursing team and other professionals from across the service (including epilepsy awareness and emergency protocols) All completed in our dedicated Learning Zone!
• Opportunities for career progression into senior roles and recognised care qualifications (e.g. RQF Level 3 in Residential Childcare)
• A supportive and welcoming team environment

 
What we offer

We want you to feel your best so you can give your best. In return for your hard work, we offer:

• Full-time and part-time roles available
• Shift patterns: early (7:00am–2:30pm) and late (2:15pm–9:45pm)
• 25 days’ holiday bank holidays
• 20% uplift for weekend overtime
• Fully funded Diploma in Residential Childcare
• Free on-site parking and DBS
• Subsidised staff transport from Harlow, Bishop’s Stortford, Sawbridgeworth and Stanstead Abbotts
• Blue Light Card discounts and discounted gym membership at Manor of Groves
• Employee Assistance Programme and wellbeing platform

 
Important Information

Please note that our location is not on a public transport route, so access to your own vehicle or reliable transport is essential when working outside of the set shift patterns.
 
Apply Now

Visit our website to apply. Interviews are held on a rolling basis, so apply early to avoid missing out.
 
For questions, adjustments or access needs during the process, please contact us.
 
Inclusion & Safeguarding

We are proud to be a Disability Confident Employer and Investor in People. St Elizabeth’s is committed to creating an inclusive, welcoming and safe environment for all.
 
All roles are subject to an enhanced DBS check and satisfactory references. This role involves regulated activity; applying if barred from such activity is a criminal offence.
 
Live life to the full. Help others do the same.

Join us at St Elizabeth’s.
 
#INDCSW
 
REF-223 798

About The Role
We are hoping to welcome an approachable and knowledgeable Dementia Adviser to work alongside our external partners and current Dementia advisors in Mid-Cornwall. 
This is a community based role, often requiring home visits and community engagement as well as home working. This is an amazing opportunity to have a rewarding career providing support and guidance to people with dementia and their carers. The role is part of a new Multi-agency contract, including Disability Cornwall, Memory Matters, Alzheimer’s society and Cornwall Foundation Trust, working alongside the Primary Care Dementia Practitioners, to provide support to individuals affected by Dementia county wide.
You will be:
- Offering a vital and compassionate advice service to support and guide those affected by dementia
- Provide community based, face to face services for an increased level of support for more complex cases.
- Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- Providing knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
- Signposting clients to a choice of suitable other sources of help, where appropriate.
- Developing a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

There is no direct care element to the Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia. This role will support people who have received a Dementia Diagnosis and help provide the tools and knowledge to make informed decisions about their future post diagnostically.
About you
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage your time effectively.
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across Mid- Cornwall area independently when required
Interview dates will be the 8th and 9th October

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

We're looking for a kind, compassionate and resilient Support workers to join our Young People Service located in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Campbell Road Young Peoples service provides support and housing for 37 young people in Tower Hamlets that are either leaving care of affected by youth homelessness.

What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes

What you'll bring:

Desirable:
- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We're looking for a kind, compassionate and resilient Support workers to join our Homelessness and Complex needs Service located in Brent.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern of the role consist of: 40 hours 1 x scattered site 2 x Pound Lane Shift pro-rota 7.30-3.30 and 1.30 -9.30 shift pattern with weekends included.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Fixed Term – End of May 2026.

Job description

The Grant Administrator will provide financial support in the form of vouchers for eligible households via telephone and email, using their administrative skills to enter customer details onto databases and process applications. A willingness to undertake routine administrative tasks with accuracy and reliability is essential.

Pay and conditions.

• The role is full-time (37.5 hours per week) however we will consider applications from a minimum of 15 hours per week.
• The salary for the role will be £25,938 per year (pro rata for part-time)
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts, and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• You will be required enter text based and numerical information into excel sheets and Centre for Sustainable Energy’s (CSE) customer database.
• You will communicate with people, some of whom may be vulnerable, verbally and in writing.
• You will be responsible for the day to day updating of our systems such as your CSE timesheets and our client database.
• To listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way.
• Review eligibility documents submitted by householders to determine their eligibility for funding.
• To be familiar with and adhere to CSE’s protocol, processes, and procedures.
• Any other tasks related to this role as agreed.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Minimum Maths/English GCSE or equivalent.
• Experience of entering data onto spreadsheets and databases.
• Strong administrative skills and a willingness to undertake routine administrative tasks with accuracy and reliability.
• Ability to communicate effectively with people verbally and in writing.
• Ability to work in a team.
• Ability to maintain admin systems independently and accurately.
• Able to take responsibility for your own work and seek support where necessary.
• Highly organised managing time and workload

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website  and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

The closing date for applications is 17:00 on Wednesday 8 October 2025.

Interviews are expected to take place Tuesday 14 October, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

The Senior Accounts Technician plays a key role within the financial accounts team, working in partnership with the Director of Finance and Governace to ensure the smooth operation of financial systems and processes.

Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.

The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.

Please read the Job Description and Person Specification before applying for the role.

Information about the Job Role

This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.

Closing date for applications: 11pm Wednesday 24th September 2025

Interview date: Friday 3rd October 2025

 Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible

We are creating a new Senior Women’s Caseworker role to deliver tailored health advocacy and support to women experiencing homelessness.

You will:

• Provide one-to-one advocacy for around 35 women annually across 11 London boroughs.
• Attend approximately 250 healthcare appointments each year with clients.
• Deliver 20 women-only health promotion sessions, reaching around 100 women.
• Co-create three new resources on women’s health with clients for wider distribution.
• Support the HHPA team to embed women-centred approaches into the broader service.
• Build and maintain partnerships with women’s services, NHS providers, and local authorities.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Prison Advocate

Salary: £27,000 - £29,000

Location: HMP Peterborough

Hours: 35 hours per week

Contract: Fixed Term – until 31st March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.

The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists.

A car may be desirable for this role, though not essential.

About You:

To be successful as the Prison Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

How to apply:

Please apply with a copy of your CV and a cover letter through our website. The closing date for applications is the 21st of September.

Interviews will take place the week of the 29th September.

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Operations Officer
Dual Site - Donation Centre in Harrogate & Warehouse in Knaresborough

9 months Fixed Term Contract

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Operations Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As an Operations Officer, you will report to the Area Safety and Facilities Manager. You will take the lead in managing the day-to-day operations of the Yorkshire Cancer Research Centre in Harrogate. You will also play a vital role in ensuring our wider estate—including retail spaces and our new warehouse—remains safe, compliant, and fully operational.

In this pivotal role, you will be the go-to person for keeping our buildings running smoothly. From coordinating maintenance and resolving issues, to managing compliance through the EVERY system, centralised ordering, and waste contracts—you will make sure our people have everything they need to do their best work.

Specifically, you will:

Hornbeam Centre Compliance and Building Management across all premises including retail shops and warehouses

· Liaise with contractors to ensure that they are delivering their expected obligations in line with their service level agreements/contracts.

· Manage the keyholder process to ensure that keys for the property across the estate are well controlled and managed.

· Be the first point of contact for any snagging or building issues with the Yorkshire Cancer Research Centre, booking contractors to ensure both a quick and cost-controlled resolution.

· Ensure that all weekly and monthly checks are successfully delegated in the event of your planned absence to ensure that there are no gaps in the records.

· Check and administer the building DEFIB.

· Ensure that the Centre is clean, tidy and free of Health & Safety risks, promptly addressing or reporting any concerns to the appropriate person whether that be internal or external.

Supporting Estate Building Compliance

· Complete and record Fire Alarm tests on a weekly basis.

· Ensure that all compliance documentation, as directed by the Area Safety and Compliance Manager, is appropriately filed and would be readily available, if required, for audit purposes.

· Monitor EVERY for all properties across the estate and be the first point of escalation for non-compliance to completing actions in the right timescales.

· Ensure that all annual services are proactively booked in for every property across the estate including, but not limited to, fire alarm servicing, legionella testing.

Centre Support

· Ensure that amenities within the Centre are in good working order, and repairs are carried out in a timely manner so that all colleagues are be able to successfully carry out their own roles and that the Centre is a suitable environment in which to do so.

 

Health and Safety Record Keeping

· Ensure that all compliance documentation, as directed by the Area Safety and Compliance Manager, is appropriately filed and would be readily available, if required, for audit purposes.

Administration of the Vehicle Fleet

· Proactively manage the administration of the charity’s vehicles, including but not limited to, pool cars and delivery/support vans.

· Book services and MOTs and adhoc repairs/work as required.

· Responsible for monitoring and managing the renewal checks of driving licences.

 

Centralisation of processes

· Support with the raising and approval of purchase orders and creating orders from suppliers, as required, by the Operations and eCommerce Team in a timely manner

About You

To be considered for this role, you will need:

· To be ideally educated to GCSE level or equivalent.

· Previous experience of working in a Facilities role with a good understanding of the requirements of this role and H&S responsibilities.

· To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.

· To have proven experience in facilities management and administration.

· To have good communication skills and proven experience of engaging with internal and external stakeholders, addressing queries and offering practical solutions.

· To be extremely organised and able to prioritise a diverse workload and meet deadlines.

· To be able to follow procedures in emergencies: be proactive, with the ability to react to evolving situations and be led by management and other colleagues.

· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o A check on your highest educational achievement(s)

o A check on your professional qualification(s)

· A DBS check at basic level.  

 

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 02 October 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.