Duration: 14 hrs per week

Type: Fixed contract – 12 months

Job ref: LTECJS-0220

About our work and values

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

Most people experiencing homelessness want to find work and be meaningfully occupied.  At Providence Row, we believe that training, employment and volunteering are key to independent living and remain the most effective route out of homelessness. Through our Learning and Training Service we have an excellent track record of improving our clients’ employability and helping them to achieve their career and educational goals through accredited training schemes.  The service also helps our clients to express themselves through a wide range of classes such as music, gardening, writing, photography and the provision of counselling.  The role of Employment Coordinator plays a key role in the delivery of the Learning and Employment Service.

Your contribution to our work and values

Passionate about cooking, healthy –eating and developing people?  Confident in supporting adults with complex needs to develop employable skills and identify community resources to aid their progression.  Have experience of coaching and supporting others in a similar environment.

It is essential that you possess an NVQ level 3 in Information, Advice and Guidance (IAG) or higher.  You are able to demonstrate experience of employability work, knowledge of welfare to work sector and working within the homelessness sector or vulnerable adults setting.

With exceptional communication skills, you’ll competently be able to promote the service internally and externally.  Have a good understanding of our client group, their different communities and their different needs in order to fulfil the outcomes of this role; organised and understand the importance of accurate record keeping.

Please be aware that as this role is a job share we are looking for candidates who understand the dynamics of working in a complementary and seamless way to ensure the continued delivery of a key role.

The closing date for applications is 4:00 pm on Friday, 6th March 2020.

Please visit our website for an application pack.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

We are seeking a Head Coach to provide adult dog and puppy training and education classes to the general public as well as adopters of Dogs Trust dogs.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

Caring for thousands of dogs every year we are increasingly aware that dogs are given up to us because they have developed behaviours that their owners find difficult to live with.  Dogs Trust Dog School’s experienced trainers aim to provide high quality, welfare friendly advice on dog training and behaviour during our fun, educational classes. We want to help dog owners to form a life-long bond with their dogs, have a good understanding of the behaviour of their dog and avoid the common pitfalls that can lead to problem behaviours

Responsible to the Dog School Area Manager you'll liaise with re-homing centre staff to ensure on-going support to adopters of Dogs Trust dogs. You'll also organise and execute seminars and workshops by external speakers and Dogs Trust staff, as well as provide workshops and seminars for the general public on dog handling, training and behaviour. So, if you are interested in working in dynamic forward thinking teams, in an organisation at the forefront of dog welfare, where you will have opportunities for furthering your skills with continuing professional development, please apply.

To be successful in this role you will have extensive experience of delivering dog training and lectures for a variety of dogs and breed types to both small and large groups and will have a good knowledge of the scientific principles underlying the development of behaviour in dogs, including a thorough understanding of how dogs learn new behaviours. You'll be passionate about helping dog owners better understand their pets with the aim of encouraging a positive long-term pet-owner relationship and will be capable of dealing with them in a sensitive, effective and polite manner. You will also need a full, clean manual driving licence.

We are seeking a Head Coach to provide adult dog and puppy training and education classes to the general public as well as adopters of Dogs Trust dogs.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

Caring for thousands of dogs every year we are increasingly aware that dogs are given up to us because they have developed behaviours that their owners find difficult to live with.  Dogs Trust Dog School’s experienced trainers aim to provide high quality, welfare friendly advice on dog training and behaviour during our fun, educational classes. We want to help dog owners to form a life-long bond with their dogs, have a good understanding of the behaviour of their dog and avoid the common pitfalls that can lead to problem behaviours

Responsible to the Dog School Area Manager you'll liaise with re-homing centre staff to ensure on-going support to adopters of Dogs Trust dogs. You'll also organise and execute seminars and workshops by external speakers and Dogs Trust staff, as well as provide workshops and seminars for the general public on dog handling, training and behaviour. So, if you are interested in working in dynamic forward thinking teams, in an organisation at the forefront of dog welfare, where you will have opportunities for furthering your skills with continuing professional development, please apply.

To be successful in this role you will have extensive experience of delivering dog training and lectures for a variety of dogs and breed types to both small and large groups and will have a good knowledge of the scientific principles underlying the development of behaviour in dogs, including a thorough understanding of how dogs learn new behaviours. You'll be passionate about helping dog owners better understand their pets with the aim of encouraging a positive long-term pet-owner relationship and will be capable of dealing with them in a sensitive, effective and polite manner. You will also need a full, clean manual driving licence.

Could you be a Link Worker supporting people from within the NHS?

Can you work as part of a GP surgery team, maintaining the highest professional standards, sharing systems, communicating clearly and contributing to case management? Are you proactive, enthusiastic and person-centered? If so we would love to hear from you!

Hertfordshire's NHS has commissioned "Link Workers" throughout the county to work closely with GP surgeries supporting patients to find non-clinical solutions to improve their wellbeing. Link Workers will work intensively with a small number of individuals, enabling them to access support within their local community.

You will be responsible for linking patients to services across the Health, Statutory and Voluntary sectors.  You will work alongside patients to help them achieve their goals, undertaking assessments and building relationships to agree personalised plans that will empower the patient to make the necessary changes to live the life they choose. You will work closely with GPs, other health and social care professionals, and also with local voluntary organsiations.

The role

Link Workers will receive referrals from GP surgeries. They must take time to understand people’s needs, and they work with professionals, volunteers, families, carers and individuals to develop appropriate solutions. You will work to understand your local community, link people together, and help develop more effective services.

The job

You will be employed by Home-Start Watford & Three Rivers and be assigned to one or more GP surgeries playing a key role within their team. You will also be part of a locality team comprising other social prescribers led by a Senior Navigator.

You will need to operate independently and as part of several different teams, each providing support and supervision. You will use case management databases and communications systems, understand safeguarding and privacy rules, and provide high quality information, input and feedback.

Population Matters is looking for a Campaigner to help us achieve our vision of a future in which a stable human population co-exists in harmony with nature and a healthy planet. 

We are a small but expanding team, where everyone’s contribution matters.  You will be a self-starter and be able to work accurately to deadlines with minimal of supervision. This role is home based, with regular travel to London and possibly other locations, being able to work on your own initiative and virtually is a key part of this role.

You will have experience of campaigning, public affairs or similar, and be educated to degree level in a relevant discipline, such as overseas development, environment, international affairs, politics or communications. You’ll also have a feel for campaigning at grassroots level, and how to work with and motivate activists and supporters.

Population Matters’ remit is wide, and your work will find you addressing issues from women’s empowerment to biodiversity loss. You’ll need to meet the challenges and identify the opportunities, helping us to make changes which empower people and help to protect our planet. We’ll ensure you have the support and training to develop your skills. In your relationships with partners and stakeholders in the UK and overseas, you will always represent Population Matters’ progressive and compassionate values.

With support from the director, this role will also manage one of our key projects working with organisations delivering empowerment and family planning.  Project management experience or knowledge of Sexual and Reproductive Health and Rights issues will be an asset in that work. 

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

We are open to suggestions from candidates as to their terms of working, depending on their experience and proven working methods. We have envisaged this role as ideally a full-time post – but that is not set in stone.

The deadline for applications is midday on 11/03/2020. Interviews will be held w/c 16/03/2020. 

Please accompany your CV with a covering letter (of no more than 500 words), explaining how you match our requirements, and telling us more about what you will bring to the role.

We're sorry but due to our size it may not be possible to respond to every application.  If you have not heard from us by 16/03/2020 you should assume that, on this occasion, your application has been unsuccessful.  Thank you for your interest in Population Matters.

Population Matters - Every Choice Counts

Do you have an interest in data protection law?  Do you have hands-on paralegal experience?

We are recruiting for a Data Protection Paralegal to join our growing Legal Team here at Dogs Trust.

The Legal  Team provides a broad range of legal advice (including Commercial, Marketing, Regulatory and Compliance) to the UK registered Charity. Dogs Trust is part of a wider group or charities including Dogs Trust Worldwide and Dogs Trust USA which ensures that there are always interesting international considerations for the Legal Team.  There are currently five qualified solicitors within the team along with Compliance, Insurance and other legal professionals.  The Head of Legal Services reports to the Chief Executive Officer. 

This is an important role for a Paralegal to assist the Data Protection solicitor and Head of Legal Services with providing data protection advice to the Charity.  The work includes Subject Access Requests, DPIAs, handling breaches, drafting contracts and other ad hoc advice. 

To be successful in this role you will have demonstrable paralegal experience, a UK Law degree (or GDL), and the ability to keep meticulous records.  You will work well within the Legal Team and the wider organisation, and will be able to demonstrate the ability to make decisions and act on your own initiative where required. 

In return for this, we have a comprehensive benefits package, which includes excellent annual leave and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.   

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

Location: Cathedral Centre, 3 Ford Street, Salford, M3 6DP

Salary: £25,000 - £30,000 pro rota depending on experience

Working pattern: 21 hours per week  

Contract type: 12-month fixed term contract

Some evening and weekend work will be required 

What we are looking for:

The purpose of this role is to tell the Cathedral story, past, present and future - using the stories of its people, history and building to engage, inform and inspire. You will assist with a variety of external and internal communications to support the work of the Cathedral. You will understand and be sympathetic to the work of the Catholic Church, be passionate about supporting the work of the Cathedral and the parish community.

We are looking for an experienced Communications Officer who can prioritise and adapt quickly. The right candidate will be both self-motivating and able to work with and engage a diverse range of colleagues and volunteers. It is important that candidates can show creativity and initiative, and are able to demonstrate the ability to juggle multiple priorities.

The successful candidate will:

• Be educated to degree level
• Have sympathy for the mission and values of the Diocese of Salford
• Have excellent verbal and written communication skills, with a proven ability to write in a variety of styles, depending on audience
• Experience in creating effective communications material, including press releases
• Experience in creating content for social media channels
• Have an ability to communicate effectively with a broad range of people and to build positive working relationships

The nature of the duties of the successful candidate are that it will inevitably on occasion be necessary to work outside designated hours as the demands of the role require.

The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post holder will be expected to contribute to a positive culture of safeguarding within the organisation. This post is subject to an Enhanced Disclosure by the Disclosure and Barring Service.

Please note, there is no occupational requirement to be a Catholic to be eligible for this post. 

Closing date for applications: 12 noon on Monday 9th March 2020

Interview Date: Tuesday 31st March 2020

To download an application pack, please visit our website:

If you wish to discuss the role or for more information on this post, please contact:

Hannah Howard - Human Resources Manager

Cathedral Centre, 3 Ford Street, Salford, M3 6DP

Telephone: 0161-817-2222 

Salford Roman Catholic Diocesan Trustees Registered Charity Registered Charity No. 250037

Appeals and Disputes Adviser
Home Based
£29,484 - £34,894 pro rata (£25,696 – £30,428 pro rata at trainee level)

Part time, working 21 hours per week

Are you passionate about using the law to challenge discrimination and ensure deaf children and young people receive the education support they need?

We are looking for a highly skilled advice caseworker to join our Appeals and Disputes team, to help families challenge education decisions to the Special Educational Needs and Disability (SEND) Tribunal, including representation.

Key duties include:

- Delivering advice to families and young people on SEN rights and options
- Providing advice to professionals including on our internal advice line
- Conducting casework and Tribunal representation in SEN and discrimination
- Sharing expertise and evidence to support policy and campaign work
- Supervising a team of pro bono legal volunteers with their SEN casework

You will have recent experience of advice and casework or a strong legal background in social welfare law, ideally in the area of education SEN.

Good casework, submission drafting and advocacy skills are essential, as well as the ability to explain complex legislation in plain language and empathise with families and young people. Highly organised, you will have experience of using a range of IT and digital tools to conduct your casework and be quick to pick up new areas of law and changing policy. You will be required to attend hearings and meet with families. The team also delivers workshops to families around the UK, so some travel will be required.

We are open to considering a trainee position to develop someone into the role providing they have the right skills and aptitude. To be considered for the trainee position, we would be looking for someone with experience of either providing advice or casework in social welfare law and a legal qualification or CPD in an area of law. Excellent communication and organisation skills will need to be demonstrated.

The salary paid to a trainee would be between £25,696 – £30,428, and we would be prepared to support and pay for the relevant courses such as IPSEA training or adviser training in order to support and develop the right individual. Following successful completion of training and probation, the salary will increase to the level specified in the advert of £29,484. Please specify if you would like to be considered for the trainee position under the skills and experience section of the application form.

To apply for this role, you will have to complete an online application and show how you meet the person specification criteria, as outlined in the job description. To do this we suggest you download both documents to help you (these can be found at the start of the application process). 

Currently, the application process works best on desktop / laptop devices.

The closing date for applications is on Sunday 1st March 2020 at 23:59.

We expect interviews to be held in London on Monday 16th March 2020.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.

We strive to provide an accessible recruitment process. If a disability or long-term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form.

Additional information about the support we offer is on our jobs page.

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.

We are also committed to promoting work-life balance amongst our staff.

To apply for the role of Appeals and Disputes Adviser, please apply via the button shown. 

This job is being posted by Webrecruit on behalf of National Deaf Children's Society. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Legal Caseworker, Advice Caseworker, SEND Advice Caseworker, SEN Advice Caseworker, or Social Welfare Legal Adviser. 

Our Vision is ‘to enable everyone with a learning disability and autism to lead fulfilling lives and actively contribute to their local community.’

Talkback is a charity and is one of Bucks and West Berks leading providers for people with needs.

Are you a person with the passion to help the personal development of someone with a Learning Disability? If so, would you like to work alongside like-minded, committed colleagues who enable people with a learning disability to increase their self-esteem and have more say and control over their lives? Talkback has been working with people with a learning disability since 1998, aiming to achieve choice, opportunity and respect. We are user led and know what life is like when you have a learning disability.

We are currently recruiting for:

Personal Development & Skills Project Workers

Salary: £18000 - £19200 p.a. (pro rata for part time staff)

Full and part time roles are available (a minimum of 3 days/week)

No shift work or evening/weekend work

Within Talkback, the Personal Development & Skills programme was established 8 years ago, under a different name, and provides support and life skills training to people with a learning disability and/or autism, enabling them to speak out and make their own choices. The programme is expanding, and we have Project Worker vacancies to deliver a range of services to promote and encourage independent living and lifelong learning. Current projects include gardening and allotment groups, social and life skills training, men’s and women’s groups, a drama group which puts on regular shows, an upcycling and woodwork project and a creative arts group.

You will work across Buckinghamshire at both our High Wycombe and Aylesbury locations, plus out in the community. You will work alongside people with a learning disability to meet their individual needs to achieve positive outcomes.

To succeed you will be able to work as part of a team and independently and have a 'can do' attitude. You will need to have good communication skills and an understanding of both self-advocacy and inclusion. We can teach you all you need to know; you just need to have the passion and care.

You will have the opportunity to help someone develop and grow as a person whilst making a difference that will live with you forever. And, as one of our team said ‘Working with people with a learning disability is the most rewarding and fulfilling role’

Closing date: 27th February

Senior Programme Manager

London Office

Permanent Full Time 37.5 hours a week

Up to £40k per annum

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

We are currently seeking a Senior Programme Manager who will be responsible for the management of the Young Enterprise Company Style programmes (currently Company, Team and Start Up) ensuring they are delivered on time and in budget.

The Senior Programme Manager will also support a small team of Programme Managers with the day to day delivery of their allocated programmes ensuring that the content for all direct delivery programmes are engaging, relevant and up to date for their intended audiences.

We are seeking an individual with a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. An understanding of education and school centred programmes would be a distinct advantage.

Reporting to the Head of Programmes and Services, this role will provide a high level of education sector expertise to support the ongoing development of current programmes as well as new initiatives within enterprise education and direct delivery.

If you meet the criteria and would like to apply for this role please send your current CV and a covering letter outlining your suitability (no more than 2 sides of A4) by no later than midday on Tuesday 10th March. Please note that applications without a covering letter will not be considered.

Interviews will take place in London on Tuesday 17th March.

Legacy Case Manager

Central Office, Burghfield Common, RG7 3YG

£34,688 to £36,729 per annum

Permanent

This is a fantastic opportunity to join The Guide Dogs for the Blind Association as the Legacy Case Manager within our Fundraising team in our Central Office.

The role

Legacy Income is the largest, and therefore high profile, income sources for Guide Dogs. The efficient and accurate processing of these unique gifts is key to the charities financial and brand health, and this role manages the team to deliver the best outcome for the charity financially, whilst protecting the Guide Dogs brand from negative sentiment as part of the activity. The second element to this role is to work closely with the Finance and Fundraising Management team to ensure accurate accounting and income forecasting, given the scale of this income source.

Who we’re looking for

You will have proven Line Management experience, as well as substantial experience in Charity Legacy Administration or Estate Administration within private practice.

For the full list of essential and desirable criteria for the role please see the Person Specification within the Job Description below.

Benefits

This role is 9am to 5pm, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. 

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

How to apply

Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Job title: Learning and Development Lead
Salary: £28,000 - £31,000 per annum (FTE), pro rata £18,336.80 –£20,301.46
Location: Homebased. Ideally located centrally and able to attend meetings in Leicester
Hours: 30 hours a week during school term time, plus 3 weeks (totals 42 weeks per year) 
Contract: 2 year FTC ending in March 2022, with the possibility of extension, subject to funding.

About us 
The Jon Egging Trust (‘JET’) is a dynamic and innovative youth engagement charity. Last year we helped improve the life-chances of over 10,000 young people.

The Trust was set up in honour of Flt Lt Jon Egging, who lost his life following a display at the Bournemouth Air Festival in 2011. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team ‘The Red Arrows’ flying in the position of Red 4. The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their ambitions.

We are proud to work with 24 military organisations: including 17 Royal Air Force, 2 Royal Navy, 2 Army and 2 Ministry of Defence, as well as 22 civilian partners UK wide.  We have over 500 military volunteers (both serving personnel and veterans) and 100 corporate volunteers who work alongside us to deliver our bespoke and intensive educational programmes.

JET currently operates in 15 counties across the UK, divided into South, Central and North.

JET Youth Programmes 
JET offers two youth engagement initiatives: Blue Skies and Inspirational Outreach, in conjunction with our partners from the worlds of aviation and STEM.  

Blue Skies (BS) is an intensive, targeted, early intervention programme offered through two delivery routes: Blue Skies Three-year syllabus and Blue Skies Inspire Packages. Working in partnership with a particular school in each region alongside our military and civilian partners, we provide a set and standardised curriculum for young people from 10+ years old, based on the core values of Teamwork, Leadership and Inspiration. Schools can choose between our flagship three-year syllabus, and a bespoke series of sessions over a shorter timeframe, depending on their specific learning objectives and the needs of the young people. 487 young people graduated on BS programmes in the academic year 2017/18. 

Inspirational Outreach (IO) provides bespoke impact days or a short series of sessions for children and young people from key stage 2 through to school leavers according to the needs specified by schools.  9658 young people participated in IO sessions in the academic year 2017/18.

Role Purpose 
We are looking for an exceptional person to join our team to devise our organisational training strategy, manage its implementation, and continually evaluate its outcomes; making recommendations to support the continued growth of the organisation and ensure it is legally compliant in key areas.

This is an ideal role for someone with a significant amount of experience in a senior training role who is looking to use their skills and experience to identify the training and developmental needs of both staff and volunteers across the organisation.  You will be expected to be able to drive suitable training initiatives that support our impactful work with young people.

You will have a professional qualification in training and proven experience of developing, leading, coaching and building a high performing team.  Its essential that the successful candidate will be able to deliver effective training on safeguarding and data protection to staff and volunteers within the youth sector. A driver’s licence and access to a vehicle with business car insurance is also essential due to the rural/remote location of RAF bases and schools.

Working in close partnership with the Director of Operations you will contribute to the overall strategic direction of the organisations training strategy and possess excellent communication and relationship skills with both internal and external stakeholders. You will be comfortable managing a training schedule, both from a strategic and administrative point, annual budget and reporting monthly on KPI’s to the senior management team.

The successful candidate will need to be well-organised, able to prioritise their own work, be comfortable working from home, working remotely with others, and meeting deadlines.

Our Mission

• To support young people from disadvantaged backgrounds, to overcome adversity and achieve their full potential
• To deliver accredited learning programmes to develop work and life skills by providing young people with access to inspirational role models and life-changing opportunities linked to aviation, engineering and science
• To raise young people’s aspirations, confidence and self-esteem and to help them re-engage with education and so make informed choices about their futures

Closing date: 9am on 23rd March 2020
First interview: Monday 6th April 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button. You will be directed to our HR Partner's website where you can complete your application for this position.

No agencies please.

Location: Manchester City-centre

Contract type: Fixed-term contract till end March 2022

About Young Manchester

For centuries Manchester has led the way as a city of innovators and leaders. It is a city full of diversity, energy and determination with a growing and youthful population.

With world class sporting, educational, leisure and cultural facilities, Manchester leads the way. But it is our children and young people who hold the key to growing that great tradition of enterprise and innovation.

Manchester is booming and yet 1 in 3 children live in poverty and austerity measures have impacted heavily on Youth and Play provision across the city. Young Manchester is a young, vibrant charity committed to making Manchester a world-class city for children and young people, where they are safe, happy, healthy and able to reach their full potential and benefit from the city’s economic growth.

Our work is informed by the ‘Our Manchester’ strategy and UN Convention on the Rights of the Child, and the charity recognises the vital role it plays in ensuring the best prospects and outcomes for all children and young people.

About the role

We are looking for an ambitious, creative and dynamic individual who is passionate about securing great outcomes for children and young people and helping Manchester be the best place to grow up and thrive.

The successful applicant will support Manchester’s ambition to be ‘The City of Social Action’, coordinating and developing work across the city which supports children and young people to play active roles in their communities and shape the future of Manchester.

The City of Social Action supports Young Manchester’s on-going partnership with Manchester City Council, Curious Minds and the #iwill Fund, which places youth social action at the heart of provision for children and young people in the city.

The #iwill Fund is made possible thanks to £50 million joint investment from The National Lottery Community Fund and the Department for Digital, Culture, Media and Sport (DCMS) to support young people to access high quality social action opportunities.

The postholder will also support organisations across voluntary, public and private sectors, establishing strong and active networks and partnerships across Manchester, driving engagement, investment and ultimately impact on children and young people’s lives.

You will also support Young Manchester’s own youth voice work, working closely with our Young Ambassadors to ensure that their voices are heard within Young Manchester and across the city.

There is ample scope for an ambitious, creative and organised person to develop this post and be part of an exciting new charity that puts outcomes for children and young people first.

Safeguarding statement

Young Manchester is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records, uptake of references and eligibility to work in the UK.

How to apply

• Send through an up-to-date CV
• Submit a supporting statement (no more than two sides of A4) providing evidence of your suitability against the criteria in the Person Specification and explaining why you are interested in the position
• Complete and return an equality and diversity monitoring form
• Let us know how you heard about this vacancy

If you’d like to have an informal chat about this role please make contact via email. 

Interviews

Interviews will be held on Wednesday, 18th March – please ensure that you are available to attend on this date.

JOB TITLE: Senior Education and Wellbeing Support Worker
REPORTS TO: Head of Specialist Education and Wellbeing Support
STAFF RESPONSIBILITY: None (may occasionally have opportunities to manage volunteers or interns)
HOURS: 3 days per week  
SALARY: £27,000 - £30,000 pro rata (salary will depend on candidate’s experience)

CONTRACT: Fixed term until August 2021 (with a 3 month probation period)
LOCATION: London

Application Process

You must have a visa that allows you to work in the UK to apply for this job.

To apply, please submit your CV and cover letter through CharityJob by 09:00am on Friday 28 February 2020. 

In the covering letter (maximum 2 pages of A4) please demonstrate how you meet the competencies of this post as articulated above, with reference to the listed behaviours, and explain why you would like to work within the specialist educational and wellbeing support programme.

About the Senior Education and Wellbeing Support Worker role 

The mission of the Senior Education and Wellbeing Support Worker is to provide bespoke support, advice and guidance to young refugees and asylum seekers who are NEET or facing significant barriers to educational progression, enabling them to remain in or (re-)enter education, grow in basic skills, reduce isolation and improve their emotional wellbeing and resilience. Support is intensive, provided over fortnightly 1:1 sessions with each young person, and for a period of at least 6 months or more. Young people who experience mental ill health, many of whom will have survived trauma(s), are prioritised, and it is vital that the support worker is able to build trust and rapport over a longer-period through which to effect sustainable pathways (back) into education 

Working as part of our specialist education and wellbeing support team (alongside the programme manager and an education and wellbeing support worker whose work focuses on young people in our mentoring programme), the Senior Education and Wellbeing Support Worker will receive referrals of young asylum seekers and refugees who are facing acute challenges or entrenched obstacles to educational progression. The majority of referrals will have limited existing support structures in place and may be highly isolated. 

Following a referral, they will meet the young person to assess their support needs and develop and outwork a bespoke support plan. It is envisaged that this will be outworked over a period of a minimum of 6 months (with some support work exceeding  1 year), with intensive support provided on a fortnightly basis. A rolling caseload of between 10-12 young people at any one time is anticipated. This includes:

• Effective and timely education pathway planning with young people, taking into consideration their age, residency status and support structures and how these will impact on their educational access and progression. Support can include helping young people identify courses and course progression, enrol at college and/or apply for bursary or travel-funding support;

• Basic skills development, with a view to promoting skills that will enhance a young person’s education or training pathway or will promote their understanding of and confidence in advocating for their rights and entitlements. Support can include briefings on key rights and entitlements, helping young people to complete application forms, to write a CV or cover letter, or to  navigate systems (health, welfare, immigration, housing) in the UK;

• Promoting young people’s emotional wellbeing and resilience, and supporting them to better manage their mental health. Support can include  providing advice about building and maintaining resilience, stress management techniques, sleep hygiene practices, developing healthy diet and exercise routines or referring to specialist mental health services. The support worker will also create a safe space for young people to discuss and share feelings about their current challenges and support needs;

• Ensuring that young people are linked in to longer term support services or social groups to increase their sense of belonging in their new communities.

We are looking for someone who will be skilled at building relationships with young people, particularly those who are at the margins of society and who are risk of withdrawing from education or failing to access education. We are looking for someone who is patient and who thrives on interactions with young people who need time, space to process and explore feelings and concerns, and the capacity to slowly build trust in their support worker.

The post holder will also be able to work effectively with other professionals, including teachers, social workers, personal advisors, key workers, GPs, mental health specialists, welfare or housing advisors and solicitors. They will enjoy working as part of a small and dynamic team but will need to be a confident independent decision maker, able to use their initiative, confident to escalate more complex issues appropriately, and able remain calm in unexpected situations. 

The post holder will need to be an excellent administrator who is able to maintain weekly accurate and up-to-date records and deal with any concerns in a constructive manner. This role will be based at RSN’s head office in Brent but will require frequent travel across London, including to our young people based in Barking, Croydon, Hayes, Hounslow, Barnet, Enfield and locations in-between. There may be some work required in early evenings.

Job outcomes

The Senior Education and Wellbeing Support Worker will deliver the following outcomes.

Outcome 1: at least 20 young people each year will access regular and intensive support from the Senior Education and Wellbeing Support Worker.

To this end, the post-holder will:

• Process and prioritise all referrals in conjunction with their manager.

• Meet young people for an initial assessment to identify their needs and create a bespoke support plan.

• Facilitate fortnightly follow-up meetings to support young people to outwork their support plans.

• Maintain a balanced caseload throughout the year, taking a proactive approach to meeting the project’s targets.

Outcome 2: the young people in this new project receive the specialist support they need to move forward in their education, increase their basic skills, manage their mental health and  experience reduced loneliness and isolation through access to relevant forms of support.

Of those supported through this project, we anticipate that 85% will (re-)enter or move forward in education, 90% will increase their basic skills and 75% will be able to better manage their mental health issues, and 90% will experience reduced isolation and loneliness through successful signposting to other relevant services..

To this end, the post-holder will:

• Develop clear bespoke support plans with young people.

• Meet with young people on a fortnightly basis to outwork all elements of their support plans.

• Create a space in which to build and foster the young person’s trust and to work towards promoting their self-esteem and belief in themselves. 

• Build and maintain relationships with the other professionals and agencies who are working with the young person to ensure joined-up support.

• Provide clear, correct and up-to-date information and advice to young people about education opportunities, wider support services, relevant resources and emotional wellbeing.

• Support young people to understand and use simple techniques for promoting their mental health. This could include resilience-building activities, stress management techniques, sleep hygiene advice and tips for maintaining a healthy routine. The support worker will also provide a safe space for young people to bring and discuss their challenges, express themselves and be heard.

• Ensure that young people who are not in receipt of professional mental health support but who would benefit from and would like to access this, are referred to appropriate and relevant mental health services. In so doing, the post-holder will maintain strong links with specialist mental health services in the sector, enabling referral pathways between organisations. 

• Develop and maintain relationships with other organisations and make appropriate referrals, for example to counselling services, social services, benefits agencies, medical services, schools and colleges.

• Accompany young people to external appointments when they need additional support. 

• Carry out necessary actions and follow-up work after individual support sessions, including advocacy work on young people’s behalf.

• Liaise with college tutors and other education providers to keep up-to-date on the educational opportunities available for young refugees and asylum seekers.

• Escalate all safeguarding concerns to the head of specialist education and wellbeing support, developing individual risk assessments for relevant clients in conjunction with the programme lead and outworking safeguarding action plan. 

Outcome 3: the specialist education and wellbeing support programme provides a high quality joined-up service to some of RSN’s most vulnerable young people.

Our current strategy seeks to integrate our specialist education and wellbeing support programme more closely with our mentoring programme. This role is one of two London-based roles and the post holder will join the programme at an exciting time of growth and development. The team members will work together to deliver a high quality service to some of RSN’s most vulnerable young people, addressing safeguarding concerns and taking a proactive approach to improving our support to them.

To this end, the post-holder will:

• Escalate any safeguarding concerns and follow RSN’s safeguarding policy.

• Work closely with their team to streamline the services provided and support their colleagues with particular cases. 

• Share their ideas for programme developments and participate with enthusiasm in the programme’s various components, such as providing email advice or supporting with training and workshops.

• Provide up-to-date statistics and project updates to the programme manager for reporting and monitoring purposes. 

• Carry out any other reasonable activity required by their manager.

Required competencies

In order to achieve this role’s mission and deliver the above outcomes, candidates must demonstrate the following competencies as evidenced by the listed behaviours:

Competency 1: work with young people

• Can display a track record of working with vulnerable young people from a variety of backgrounds, evidencing ability to sensitively explore and understand a young person’s needs, provide appropriate support and help them build resilience.

• Can display a track record of activities and workshops that aim at building resilience and promoting emotional wellbeing amongst young refugees and asylum seekers. 

• Deals promptly and calmly with safeguarding concerns as they arise and follows safeguarding processes accurately.

• Respects and is inspired by the uniqueness of individual young people and shows commitment to their perspectives being heard and their potential being realised.

Competency 2: work with stakeholders and external agencies

• Communicates professionally, promptly and warmly with the project’s stakeholders and partner organisations and services, including schools, colleges, social services, health services, welfare support organisations and legal representatives. 

• Can display a track record of working collaboratively and positively with external stakeholders, partner organisation and services, recognising the specific responsibilities and areas of specialism each one holds in coordinated support to young people.

• Asks appropriate questions to elicit information which facilitates informed decision-making and explains information succinctly and compellingly.

• Is able to engage others when speaking about this project- communicates accurately, clearly, demonstrating technical expertise and passion for the issues.

Competency 3: written and verbal communication skills

• Can display excellent verbal communication skills with a range of audiences - from those with very little English to senior staff within referring and peer organisations.

• Writes clearly, accurately, succinctly and appropriately for a range of audiences, including by email. . 

Competency 4: knowledge 

• Demonstrates a strong understanding of the rights and entitlements of refugee and asylum seeking young people in terms of accessing secondary school and further education. 

• Demonstrates a strong understanding of the principles of resilience and building and maintaining emotional wellbeing amongst young people and adults. 

• Demonstrates an awareness of key practitioners within the refugee, education, psychosocial support and youth sectors that could complement our specialist educational and wellbeing support. 

• Demonstrates a strong understanding of the refugee/education/psychosocial support/youth sectors in which RSN operates, and proactively seeks to develop and maintain technical knowledge in these areas.

Competency 5: personal working style

• Prioritises actions appropriately when juggling competing deadlines.

• Maintains stable performance when under heavy pressure or stress, demonstrating strong willingness and internal motivation to work hard and get the job done. 

• Takes the initiative to reflect critically on their own performance and develop improvement strategies, and is keen to learn and receive feedback. 

• Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. 

Competency 6: administration

• Keeps accurate and up-to-date records and fortnightly notes from all support work sessions, adhering to data protection commitments. 

• Confident assessing safeguarding risks and escalating these to the head of specialist education and wellbeing support. Keeps up to date records of ongoing safeguarding concerns. 

• Works efficiently to develop and implement simple and transparent systems for monitoring and evaluating project developments in ways that are clear and manageable for all team members.

• Is confident and flexible  in their use of technology, including casework databases and project management tools, email and google drive.

Competency 7: team working

• Contributes to a positive working environment by taking time to build relationships with everyone they engage with through this role, being helpful, kind and sensitive to their needs. 

• Speaks plainly and truthfully and shows respect to everyone.

• Is adaptable and patient, especially in the context of a new and growing team.

• Demonstrates appetite to support or oversee the implementation of work by volunteers or interns. 

• Willing to support wider specialist education and wellbeing team in times of staff absence, including cover for education and wellbeing support worker (mentoring integrated role). 

Competency 8: self care

• Has developed and practices effective self-care to avoid burn out, including the ability to maintain appropriate boundaries in order to keep workload at a sustainable level. 

• Models self-care within the team and can confidently develop strategies to support accountability amongst peers. 

Competency 9: ethos

• Is passionate about RSN’s vision enabling young refugees to build more hopeful futures through education. Is inspired by the possibility of positive change and committed to nurturing hope within their sphere of influence.

• Motivated by personal core beliefs (whether Christian or not) and values being part of an organisation which is founded on, and seeking to outwork, the Christian faith.

Equal opportunities 

RSN is committed to promoting equal opportunities in employment. Any job applicants will, except in circumstances justifying different treatment that are not unlawful (for example to comply with an occupational requirement), receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). If you feel you would require reasonable adjustments in order to carry out the role or attend an interview at RSN due to a disability, caring responsibilities or any other reason, please give details in your cover letter or get in touch with Bryony Norman, the Head of Specialist Education and Wellbeing Support, to discuss further.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 does not apply to posts where there is access to children. This means that applicants for employment which involves working with children and young people must disclose any criminal record. If your application is successful, you are required to make these disclosures and consent to Refugee Support Network verifying the accuracy of your response with the Disclosure and Barring Service (DBS). References will be taken up and a DBS check carried out for the successful candidates, but as part of our safer recruitment policy all shortlisted candidates are required to complete a Self Disclosure form and provide names of references before interviews.