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Grants and Contracts Officer
Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.
For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.
Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
Our commitment to a culture belonging:
Internews is passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, the self-taught, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an Equal Opportunity Employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and actively welcome those with alternative backgrounds and experiences.
About the role:
This is an exciting opportunity for a motivated Grants Officer to join our dynamic organisation. During this maternity cover, Grants Officer will report directly to the Director of Grants, Contracts and Compliance. They will work across all of Internews’ geographies to provide the highest standard of grant management support to partners receiving higher value grants from us. The incumbent will have a unique opportunity to learn about Internews’ work and to contribute meaningfully to the advancement of our missions across the World.
KEY RESPONSIBILITIES:
Grant Management and Compliance
· Provide grant management support to Programme Management Units, country offices and partners. Participate in regional portfolio reviews.
· Support start‐ups of partner projects by coordinating project stakeholders and ensuring that all relevant processes and procedures are in place.
· Develop guidance documents and procedures to enable effective and compliant operation of partner projects. Supports project teams in adapting Internews’ standard sub-granting policies, procedures and toolkits to country contexts.
· Review and sign off on alldue‐diligence assessments in preparation for sub‐granting to partners.
· When requested, support project teams and the Business Officers, in monthly spend and burn rate reviews and donor report submissions
· Monitor the compliance from HQ to satisfy organisational and donorrequirements.
· Monitor the implementation of partner projects to ensure the implementation process is in line with grant agreements; and proposes solutions to implementation issues. Quality‐assure partner reporting, and track co-financing liabilities.
· Provide end-to-end management of partnership agreements, including drafting.
· Participate in project close-outs. Contribute to audit; support the audit manager on queries about sub-grants.
· Maintain records on the organisational grant management system.
Partnerships and Development
· Design and implement grant management and compliance trainings for partners and Internews staff.
· Identify and document best grant management practices from individual grants, works with M&E colleagues to coordinate debriefings with stakeholders.
· Advise development colleagues on key considerations relating to donor and statutory compliance requirements as related to sub-grants.
· Contribute to the development of partner budget proposals to ensure their appropriateness and compliance.
· Transfer grant-management expertise to country offices
· Support country office leadership teams to identify requirements and recruit grant management staff;
· Deliver trainings for key grant management staff in country offices and PMUs.
Expert advice
· Manage and develop the grants expertise at GC&C team ensuring the highest standards of grant management support to PMUs, country offices and regional and multi-country portfolios as required.
· Provide ongoing feedback to the Director of GC&C on required improvement and updates on donor regulations and contractual obligations to ensure organisational knowledge is built and improved continuously, with particular focus on the consistence and continuous improvement of sub-granting processes.
· Ensure good knowledge management across grants, including key project documentation, to enable all teams supporting the grant to access information and provide a fully auditable trail.
· Contribute to annual work planning and budgeting process.
Essential Skills and experience:
· Demonstrated experience in the context of international non-for-profit.
· Strong experience in the development and implementation of grant management processes and procedures.
· Deep understanding of rules of major European donors, including the European Commission, SIDA, and FCDO.
· Proven track record in conducting due diligence on organisations and their policies, ensuring compliance and alignment with standards.
· Proven track record in grant management training and mentorship for grantees.
· Comprehensive understanding of the setup, governance, and business models of non-for-profit organisations and media
· Exceptional verbal and written communication skills in English, enabling clear and effective interaction with stakeholders.
· Proficiency in interpreting budgets and accounts, facilitating informed decision-making.
· High IT literacy, including proficiency in grant management systems (preferably U4B), Microsoft Word, Excel, and PowerPoint.
· Demonstrated self-motivation and initiative, with the ability to work autonomously.
· Effective organisational skills, including prioritisation, ensuring timely and accurate delivery of tasks and adherence to deadlines.
Personal Characteristics / team culture:
· Flexible problem-solver with a proactive 'can-do' approach, adept at overcoming challenges.
· Excellent interpersonal skills, capable of building rapport with individuals from diverse backgrounds.
· Self-motivated and capable of working independently, while also thriving in a collaborative team environment.
· Dependable and reliable, consistently meeting commitments and delivering results.
· Positive, resilient, and supportive under pressure, maintaining composure and effectiveness in challenging situations.
Desirable:
· Experience in one or several of Internews’ geographies of work: Asia, MENA, Africa, Europe/Eurasia, Latin America and the Caribbean
· Familiarity with the media sector, including trends, challenges, and opportunities.
· Understanding of the unique needs and challenges faced by independent media.
· Proficiency in Arabic, French, Russian, or Spanish.
Vacancy Timeline:
Deadline for applications: 13 July 2024.
Please note that applications will be reviewed as and when they arrive. Interviews may be scheduled ahead of the vacancy closing date.
This role will be located in the UK, therefore the successful candidate will need to be able to demonstrate their right to work in the UK prior to the start date.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
Overview
At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
We are looking for a permanent Gift Processing Coordinator and an interim Gift Processing Coordinator for a 12 month fixed term contract, to join the Finance team, focused on providing processing fundraising income at the Foundation, to support our three Charity brands - Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. Our fundraising is currently embarking on a period of growth with a strategy of investment and increased activity in order to achieve a step change growth in donation income.
This role will be primarily responsible for processing of all philanthropic donations to the Foundation efficiently and effectively. You will ensure all gift processing is completed to a high standard, coupled with the successful monthly reconciliation between the fundraising database and the charity bank account. Additionally, you will offer support to the Finance team in their mission to process and report financial information of the utmost quality. The Finance team is engaging, collaborative and supportive, as well as highly motivated and passionate about their work
Key Responsibilities
- Process donations onto the fundraising database meticulously, adhering to established guidance and procedures with exceptional accuracy.
- Collaborate with internal and external stakeholders, ensuring prompt and comprehensive responses to inquiries regarding gift processing, fostering constructive working relationships.
- Conduct visits to external fundraising sites to collect donations, including cash, employing responsible and secure procedures aligned with best practices.
- Import gifts and donor details from diverse fundraising platforms promptly, proactively identifying and rectifying any inaccuracies or errors.
- Monitor weekly banking activities and conduct monthly cumulative reconciliations, promptly investigating and resolving any discrepancies or issues.
- Collaborate with the Data and System Teams to develop and document gift processes, supporting any necessary system upgrades and refining processes as required.
- Deliver outstanding service to both internal and external stakeholders regarding gift processing inquiries, meeting response timeframes and resolving issues promptly.
- Support internal and external audits related to gift processing, promptly and comprehensively providing the required supporting documents.
- Provide assistance and perform other ad-hoc tasks as required within the Finance and Fundraising teams, contributing to a collaborative and supportive work environment.
Knowledge/ Qualifications
- Sound arithmetical abilities (Essential).
- Practical user experience with Microsoft Office skills, particularly Excel (Essential).
- Previous use of Raiser’s Edge or similar fundraising system (Desirable).
- CRM user (e.g. Salesforce) experience (Desirable).
Experience
- Minimum of 1 year’s working experience in the charity sector, ideally in gift processing function (Desirable).
Skills and Attributes
- Ensuring attention to detail and adherence to due process.
- Act as a self-starter who is adaptable and consistently works with integrity.
- Deliver responsive, consistent, and high-quality service to both internal and external stakeholders.
- Highly organised with the ability to prioritise a busy workload and work to tight deadlines.
- A team player who collaborates effectively with colleagues, supports team goals, and contributes positively to group dynamics.
- Resilient and adaptable, able to remain composed and effective when faced with challenges and rapidly changing circumstances.
- Demonstrate excellent written and oral communication skills.
- Good interpersonal skills and able to effectively liaise with both internal and external stakeholders.
- Committed to the principle of continuous improvement.
- Eager to acquire and develop new skills while assisting peers in their learning and development.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)? If yes, then we'd love to hear from you; we have an exciting opportunity for a Homicide Family Caseworker to join our team, you need to live in London and will be working 37.5 hours a week.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application. You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.