Communications manager jobs in south croydon, surrey
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
Introduction
Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. Through skills and development programmes, we support and invest in social leaders, enabling them to build the capabilities, confidence and resilience to transform their organisations, communities and the world around them.
Since 2010, we have supported over 5,000 individuals from nearly 3,800 social purpose organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to revive our strategic direction, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
Clore Social Leadership is partnering with Prospectus, a specialist recruitment consultancy, to recruit for this vacancy. As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
The Role
We are seeking an experienced and proactive Head of Finance & Operations to take ownership of all internal operations that ensure the organisation’s effectiveness, accountability, compliance, and resilience. This is a people- and process-focused role for someone who thrives on structure and order while keeping equity, diversity, inclusion and accessibility at the heart of how things are done.
You will be a champion of systems, a confident financial lead, and a culture-first manager who ensures our internal structures serve our people, values and mission. You will not need to implement everything yourself, but will ensure our operational environment is fit for purpose, collaborative, inclusive and ready for scale.
Key Responsibilities
Financial Management
- Lead the financial function with strategic oversight, supported by an external accountant.
- Manage the annual audit process, acting as the lead contact for external auditors and ensuring timely preparation, accuracy, and compliance.
- Provide high-quality financial modelling, forecasts, and budget support to the wider team.
- Produce timely reports and strategic recommendations to the CEO and Board.
- Support SLT with business modelling and income planning.
- Ensure financial processes are understood and used across the team.
- Oversee payroll, bookkeeping and liaison with accountants and auditors.
People and Culture
- Lead internal culture work, embedding equity, inclusion and belonging at every level.
- Ensure team meetings, benefits, training and internal communications are coordinated and supportive.
- Work with HR legal advisors to ensure best practice policies and processes.
- Oversee recruitment, onboarding and staff support in line with our values and commitments.
Governance and Compliance
- Act as the main contact for the Board and subcommittees, particularly Audit & Risk.
- Ensure compliance with Charity Commission, Companies House, GDPR and relevant legislation.
- Maintain governance documents and ensure timely updates and implementation.
- Embed an organisational approach to risk that is equitable, accessible and transparent.
- Act as the organisation’s Data Controller, ensuring appropriate policies and practices are in place to prioritise data safety and security. Work with external legal and data protection advisors to stay compliant with legislation and best practice.
Operations and Systems
- Be the internal champion of systems and processes, ensuring they are streamlined, understood and appropriately used by the team.
- Work with external experts and advisors to implement or refine systems as required.
- Oversee IT, digital infrastructure and tools for hybrid/remote working.
- Ensure all internal processes are designed with EDI and accessibility in mind.
- Lead continuous improvements that balance rigour with inclusion.
External Relationships
- Manage key suppliers and advisors (accountants, HR, IT, legal, payroll) to ensure value, clarity and accountability.
- Ensure external services align with our internal culture and mission.
Person Specification
This is an ideal role for someone who loves enabling people to do their best work by ensuring robust, fair, and future-ready structures are in place.
Essential
- Significant experience in operational and financial management.
- A recognised accounting qualification (ACCA, ACA, CIMA or similar) or significant financial experience.
- Strong experience leading on budgets, forecasts and financial strategy.
- Experience supporting teams with business and financial modelling.
- Proven ability to improve processes and internal systems.
- Experience or interest relating to overseeing governance, risk and compliance.
- Strong project management and communication skills.
- A commitment to equity, diversity, inclusion and accessibility.
- Experience managing or overseeing cross-cutting functions (HR, IT, legal, finance).
- Ability to balance process with people – designing systems that support humans.
Desirable
- Experience in the charity, non-profit or social enterprise sector.
- Experience of hybrid or remote working.
- Knowledge of tools like Quickbooks, Salesforce, Asana.
- Experience working with trustees or boards.
- Experience supporting business development or commercial activities.
You’ll be a great fit if you are:
- Structured and proactive: you bring clarity and direction.
- EDI-driven: you care about making processes inclusive.
- Collaborative and communicative: you enjoy enabling others.
- Strategic and hands-on: you can see the big picture and execute the detail.
- Committed to collective success and social impact.
Hours and place of work
- This is a full-time role to be fulfilled over a 35-hour week, ideally within the working hours of Mon-Fri, 9:30am–5:30pm, with flexibility as required.
- This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.
- Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.
Terms, pay and benefits
- This is a permanent contract.
- Salary for this role will be ca. £55,000 p/a depending on experience.
- The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
- The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
- You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.
Application process
We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.
To apply please follow the application link through to the Prospectus website. You will be asked to send:
- Your CV (two pages max.), including relevant work experience.
- A two-page supporting statement, which addresses your suitability for and interest in the role.
If you have any questions prior to application or would like further information, please contact Steve Fraser at Prospectus (email available via the Prospectus website). Prospectus and Clore Social Leadership are committed to a policy of equality and diversity. We are committed to offering reasonable adjustments throughout the recruitment process and beyond. Please do not hesitate to discuss this with us.
Key dates (flexibility can be offered)
- Applications close: Sunday 31 August
- First round interviews (online): Tuesday 9 / Wednesday 10 September
- Final interviews (in person): Monday 15 / Tuesday 16 September
Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.
Registered charity number: 1136727
The client requests no contact from agencies or media sales.
Project Indigo Lead
Service: Project Indigo
Salary: £40,669 - £44,933 FTE per annum, inclusive of Inner London Allowance (£24,401.40 - £26,959.80 per annum for part-time 22.2 hours a week)
Location: Hackney E9 - The role is 3 days per week, with flexibility for up to 1 day per week homeworking. Our office space is wheelchair accessible.
Hours: 22.2 hours per week (part-time)
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
Project Indigo is the LGBTQIA+ youth service based out of Off Centre at Family Action. We have been running a weekly LGBTQIA+ youth group since 2012, and have since developed our offer to include 1-to-1 key work sessions, and more recently, 1-to-1 specialist therapy, and a mentoring training programme. We are proud to be a LGBTQIA+ led and youth-centred service, creating a safe and welcoming space for young LGBTQIA+ to meet each other, try new things, and get support and advice on issues impacting them.
We are looking for an experienced and dynamic leader for our transformative LGBTQIA+ youth project. This is an exciting opportunity to make a real difference in LGBTQIA+ young people’s lives, leading a dedicated and passionate team.
Main Responsibilities:
- To lead on planning and facilitating group sessions, activities and trips for the Project Indigo group. Planning to incorporate the views and interests of members and develop opportunities for partnership working.
- Managerial responsibilities, including line management, budget management, monitoring and evaluation
- Developing and delivering strategic projects within the City and Hackney CAMHS Alliance to promote LGBTQIA+ inclusivity
Main Requirements:
- Strong experience in LGBTQIA+ youth work, and understanding intersecting social issues impacting young LGBTQIA+ people
- Understanding of best practice for supporting young LGBTQIA+ people and promoting LGBTQIA+ inclusivity within youth services
- Management experience on multi-faceted projects; strong leadership skills, ability to take initiative, and work effectively to manage competing priorities
- Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Check Child and Adult Workforce with Children and Adults Barred Lists.
- In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to identify as a member of the LGBTQIA+ community.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Follow the link to our website and apply via our Careers Hub by filling out our digital application form.
- Closing Date: Friday 5th September 2025 at 23:59
Interviews are scheduled to take place in early October.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities and disabled candidates as well as LGBTQIA+ candidates, because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Job title: CRM and Programme Administrator
Contract: Permanent
Hours: Full-time (37.5 hours per week), or part-time (28 hours per week) dependent on location and experience
Salary: £27,500 – £30,000 per annum (or pro rata equivalent)
Location: Hybrid position, working remotely from home (3-4 days per week) and at our London office near Victoria (1-2 days per week). Flexibility available for part-time applicants with significant CRM experience.
About the Adopt a School Trust
Founded in 1990, the Royal Academy of Culinary Arts’ Adopt a School Trust is a national charity delivering food education in schools. The Adopt a School team, members of The Royal Academy of Culinary Arts, and those in the hospitality industry trained by us, work with schools with the aim of passing on their passion and expertise. Our vision is that every child learns about food in a holistic sense and has the confidence to eat well, be healthy and happy. Our programme helps children to develop healthy eating habits and encourages an enthusiasm and interest in food and cooking, as well as giving an insight into the hospitality industry.
About the role
In August 2025 we completed the initial phase of implementing the charity’s first CRM system, Beacon. It marks the beginning of an exciting phase of development for the charity that will continue through to the end of 2028 and include other projects to significantly modernise and improve our operations.
A further period of Beacon implementation will follow throughout the 2025-26 academic year. The CRM and Programme Administrator is a new role, created primarily to fill a pressing need for extra admin and office support. However, there is potential for the role to grow alongside the charity’s ongoing digital transformation.
Our CRM system is heavily customised to meet the unique requirements of the Adopt a School programme. Due to the often-complex nature of facilitating relationships between busy schools and hospitality professionals, our system is only lightly automated at present, but this may change in future.
The successful applicant will join a small and friendly team, working closely with our CRM, Learning and Engagement Manager to coordinate the day-to-day delivery of the Adopt a School programme. Other colleagues and key collaborators include:
- our team of Regional Chefs
- the chefs and hospitality professionals who volunteer their time and expertise to deliver sessions in schools
- the schools who participate in our programme
- our fundraisers, supporters, partners and suppliers
- the Royal Academy of Culinary Arts team, with whom we share our London office.
JOB DESCRIPTION
Main duties
To coordinate the Adopt a School programme for active schools, chefs and volunteers. Responsibilities to include:
- Monitoring a shared Outlook inbox, responding to enquiries about the programme and liaising with schools, chefs and volunteers to coordinate sessions.
- Setting up school subscriptions and sessions in the CRM as they’re confirmed.
- Using third party tools (such as Google Forms and SurveyMonkey) to collect registration forms, onboarding information, safeguarding data and evaluation surveys.
- Sharing allergy information and photo permissions with chefs and volunteers.
- Ordering hats, aprons and other classroom resources to be delivered to schools, chefs and volunteers.
- Preparing bookkeeping information for schools that need to be invoiced.
- Processing applications and expressions of interest from new schools and volunteers.
- Maintaining a waiting list of prospective schools and volunteers.
- Responding to routine and ad hoc requests for data, programme insights and reports.
- Maintaining CRM system integrity by performing data cleansing, troubleshooting and bug fixing tasks as required.
- Assisting in continuously reviewing the CRM system, offering ideas to maximise its capabilities and further enhance our systems and processes.
Additional duties
To regularly research and roll out solutions to common operational challenges, in particular ones that relate to data, tools and technology. Examples may include:
- Options for exporting CRM data to third party map and calendar apps.
- Methods for setting up an efficient and scalable assets library.
- Best use of AI tools and technology for supporting our work.
Ad hoc duties:
- Occasional support and attendance at in-person events including volunteer training sessions, industry expos and fundraising dinners.
- Any other duties that may reasonably be required in line with your main responsibilities and the work of the Adopt a School Trust.
PERSON SPECIFICATION
Essential Requirements
- Strong administrative and organisational abilities with impeccable attention to detail.
- A creative and collaborative approach to identifying and solving problems.
- Excellent time management and prioritisation skills, with the ability to manage multiple projects.
- Excellent written and verbal communication skills.
- Strong interpersonal skills, with the ability to communicate effectively at all levels.
Desirable Attributes
- Experience of working in the education or charity sector.
- Experience of working with a CRM in a similar administrative role.
Attitudes
- Proactive and flexible self-starter with a strong desire to learn.
- Enterprising and tech-savvy, with a genuine interest in how technology shapes our lives and work.
- Ability to work independently as well as part of a small team.
- Ability to work flexible hours, including occasional attendance at in-person events.
- Willingness to undergo a DBS check and to occasionally visit local schools to observe the Adopt a School programme in action.
HOW TO APPLY
Please submit your CV with a cover letter detailing your reasons for applying for this specific role.
In your application, please state whether you’re interested in a full-time position (37.5 hours) or a part-time opportunity (28 hours). Please also give an indication of your notice period.
Applications close: Sunday 14th September 2025
Shortlisting: w/c Monday 15th September 2025
Interviews: w/c Monday 29th September 2025
Applicants will only be shortlisted for interview once the deadline for applications has passed.
The above job description is intended as an outline indicator of general areas of activity and can be amended in conjunction with the post holder in the light of changing organisational needs.
The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
The Global Support Office People and Culture department supports all people and culture activity across our Global Support Office, which is made up of over 250 team members, based in other countries around the world. The department also provides support to a global network of people and culture professionals in Asia, sub-Saharan Africa, the US, Mexico, Bolivia, Europe and Australia.
The International HR Manager serves as a business partner to MSI’s global support office employees, Regional Senior Directors, Senior Leadership Team and international assignees.
This role reports to the Associate Director, International HR Operations.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Facilitation skills: Able to independently design and facilitate engagement or training sessions of moderate complexity. Regularly incorporates structured techniques to foster strategic or creative thinking, ensuring participants are engaged and supported in developing actionable insights. Sessions are focused on guiding participants toward achievable, intermediate outcomes that build confidence and capability.
- Microsoft Office Skills: Able to use more advanced features in Microsoft Office applications, including formatting complex documents, creating interactive presentations, and organising content on SharePoint. Can set up new channels or sites in SharePoint and collaborate effectively using these tools. May have completed some formal training in Office applications.
- Presentation skills: Able to design engaging presentations and confidently share ideas and key information with larger internal and external audiences. Communicates effectively with stakeholders, addressing queries with clarity and professionalism.
- Administration skills: Able to independently oversee complex administrative functions, streamline operations, and optimise workflows. Proactively coordinates resources, manages schedules and records, and ensures efficiency, often improving processes without needing supervision.
- Problem-solving skills: Can successfully design and employ multiple problem-solving strategies. Identifies possible explanations and alternatives, identifies the information necessary to solve a problem, anticipates obstacles, and develops contingency plans and mitigation strategies. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way.
To perform this role, you’ll need the following experience:
- Experience working as an HR professional in a fast-paced global organisation (non-profit or commercial) with an emphasis on business partnering
- Experience of working closely with and supporting remote employees and managers across varied operating contexts
- Experience of managing compensation and benefits negotiation across varied geographical locations
- The working language of MSI is English. Ability to work in French an advantage
Formal education/qualification
- Educated to degree level or equivalent.
- CIPD Qualified (Level 5+)
Please view the job framework on our website.
Location: London, UK (minimum of 2 days per week in the office).
Full-time: 35 hours a week, Monday to Friday.
Contract type: Permanent
Salary: £40,000 - £51,000 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 9
Closing date: 1st September 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionYou’ll join Marie Curie’s Policy and Public Affairs team in our Research & Policy Directorate, working alongside passionate colleagues across the UK to champion better palliative and end of life care. We collaborate with governments, the NHS, social care, the voluntary sector, researchers, and people with lived experience to deliver lasting change.
In this strategic role, you will shape Marie Curie’s policy platform for palliative and end of life care, using evidence from research and practice to drive systemic change. Your work will influence government, health, and social care policy at national and local levels - helping to ensure that everyone who needs palliative care can access it, regardless of who they are or where they live.
You will be responsible for:
- Leading the development of evidence-based policy positions to improve access, quality, and sustainability of palliative and end-of-life care.
- Analysing complex policy developments, identifying opportunities to influence at national and local levels.
- Building and managing strategic relationships with policymakers, sector leaders, and other key stakeholders.
- Acting as a spokesperson for Marie Curie, representing the charity in the media, at conferences, and in political forums.
- Working with research teams to shape policy-relevant research and ensure findings are used to inform decision-making.
- Designing and manage strategic programmes of work, ensuring delivery on time, within scope, and with measurable impact.
Key Criteria:
- Proven experience of leading impactful policy change in palliative and end-of-life care, health, or social care.
- Demonstrable ability to use research and practice evidence for policy development and influencing.
- Strong written and verbal communication skills, with the ability to convey complex issues clearly and persuasively.
- Political astuteness and proven policy influencing skills.
- Experience designing and managing strategic programmes of work.
- Understanding of health and social care systems and policy-making processes.
- Commitment to advocate for equity and equality.
Please see the full job description .
Additional InformationApplication & Interview Process
- As part of your online application, you will be asked for a CV and supplementary information about your motivation and relevant experience. Please review both the advert and job description and outline your skills, experience and knowledge for the role.
- Closing date for applications: 7 September 2025
Salary: £45,000-50,000 per annum (+ £3,500 London Allowance if applicable)
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid. You can work from anywhere within the UK, with regular travel to the London office as required.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
- Do you have a passion for designing digital experiences that are inclusive, engaging, and driven by real user needs?
- Are you confident shaping product vision and leading design from discovery to delivery?
- Do you enjoy turning research, data, and user feedback into elegant and practical design solutions?
- Are you ready to use your skills to improve access to post 16 education through innovative digital platforms?
Then this could be the role for you.
Learning on Screen is looking for an experienced and creative Digital Product Design Lead to shape the design vision and user experience of our flagship platforms—Box of Broadcasts (BoB) and TRILT. Working closely with our CEO, Digital Development Lead and commercial team, you will lead end-to-end design across products, ensuring usability, accessibility and long-term value for educators and learners across the UK. You will combine product thinking with strong UX/UI design skills to create services that are user-first, research-informed, and strategically aligned.
Role Overview
Job title: Digital Product Design Lead
Salary: £41,600 (£52,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
What you will be doing
- Leading the design strategy and user experience for our flagship platforms
- Translating organisational and user needs into clear design requirements and user journeys
- Creating prototypes, wireframes, and high-fidelity designs using tools like Figma or Adobe XD
- Conducting user research, usability testing, and data analysis to guide decisions
- Collaborating with the Digital Development Lead to ensure designs are technically feasible and scalable
- Contributing to product planning and maintaining the design backlog
- Embedding accessibility (WCAG), design systems, and inclusive practices into all outputs
- Working across teams to align product delivery with organisational goals
What we are looking for
- Proven experience leading UX/UI design for digital platforms
- Strong understanding of user-centred design, accessibility, and inclusive digital practices
- Confidence working across the full product lifecycle—from discovery to delivery
- Visual design and prototyping skills using Figma, Adobe XD or similar
- Experience collaborating with technical and non-technical colleagues in agile teams
- Ability to balance user insight, technical feasibility, and business strategy
- Excellent communication, documentation, and storytelling skills
- Comfortable working independently in a remote-first environment
Bonus if you have:
- Experience designing for AWS-hosted or scalable platforms
- Familiarity with education, streaming, or licensing environments
- Understanding of the UK post-16 education landscape
- Experience in the charity or public sector
- Interest in audiovisual media and its educational potential
This is a brilliant opportunity to lead meaningful design work on platforms that power teaching, learning, and research—while working in a flexible and mission-driven organisation.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



JOB DESCRIPTION
Department/Service:
The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.
The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.
Job Purpose:
Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.
Reports to:
- Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.
Responsible for:
- Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
- Temporary Interns and/or student staff supporting the Finance team as required
Duties and Key Responsibilities
1. Management and Statutory Reporting:
- Prepare accurate management accounts on a timely basis each month.
- Reconcile all balance sheet accounts monthly, including accruals and prepayments.
- Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
- Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
- Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
- Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.
2. Budgeting, Forecasting, and Cashflow Statements:
- Support in the preparation of the annual budget and reforecasts.
- Create forecast reports and statements as and when required.
- Produce monthly and annual cashflow and liquidity statements.
3. Business Partnering and Collaboration:
- Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
- Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
- Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.
4. Managing and Supervisory Duties:
- Supervise and support the professional development of two GSU finance staff members.
- Foster a team culture that promotes accountability, continuous improvement, and collaboration.
- Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
- Supervise and support interns and student staff as appropriate.
5. Digital Systems and Processes:
- Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
- Ensure the accuracy and timeliness of digital records and reporting systems.
- Evaluate and improve digital tools and workflows to enhance departmental efficiency.
6. General Finance Department Duties:
- Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
- Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
- Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
- Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
- Respond proactively to financial queries from GSU staff.
- Support the ongoing review and development of Finance department systems and procedures.
- Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.
7. External Audit and Compliance:
- Prepare schedules and reconciliations for the annual audit.
- Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.
General Responsibilities:
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct, and practices.
- Support and promote liberation, diversity, and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
- Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
- Actively seek better ways to assist GSU in becoming a more sustainable workplace.
PERSON SPECIFICATION:
Experience:
- Experience in preparing management accounts budgets, forecasts, and cashflows.
- Experience in preparing and reconciling VAT returns.
- Experience in reconciling balance sheet control accounts including salaries
- Proficiency in using accounting software and digital finance systems.
- Previous experience working in a Finance department.
- Experience in customer service and promoting financial literacy.
- Experience in payroll processes.
- Familiarity with supporting and developing team members.
Skills and Abilities:
- Strong customer service focus and ability to build effective working relationships.
- Ability to engage, motivate, and support team members.
- Excellent communication skills (face-to-face, MS Teams, phone, and email).
- Strong analytical and troubleshooting abilities.
- Proficiency in IT tools for report writing, email, and database management.
- Excellent time management and organisational skills.
- High level of accuracy, attention to detail, and methodical working.
Knowledge:
- Regulatory requirements and best practices in accounting and finance.
- Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.
Education/Training:
- Part-qualified ACCA or a training towards a relevant professional accounting qualification.
- Relevant practical experience in accounting and finance.
Personal Attributes and Other Requirements:
- Hybrid or office-based work with the ability to travel to other campuses when needed.
- Flexibility to work evenings, weekends, or stay overnight as necessary.
- Strong team player with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities.
- Awareness and application of diversity issues in all areas of work.
- Commitment to the values and ethos of the organisation
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
Westway Trust are seeking an experienced and confident Team Administrator to provide efficient and effective administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team.
You will be a friendly, motivated and pro-active Administrator who will be highly organised to drive a number of competing work packages. You’ll be comfortable in connecting with colleagues, tenants and key partners and stakeholders on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving and working collaboratively, and will be committed to supporting the North Kensington community, this role could be for you.
Key responsibilities of the role include but are not limited to:
- Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
- You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
- Schedule in key team tasks within the peaks and troughs of the range of team activities.
- Initial point of contact for enquiries to the Property team.
- Manage routine office duties such as invoice requests and expenses.
- Upkeep and maintenance of databases.
- Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers.
- You may be asked to organise emails, create presentations, and work within the teams filing system.
- You will receive reports from key team members and ensure they are ready to present through the Governance.
- You will co-ordinate and collage high level data collection provided by others for upward reporting.
- You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation.
Essential Experience, Skills and Attributes
- Minimum 5 years’ administration experience working on multiple work streams, in a busy office, with strong organisational and time management skills.
- Experience of designing and delivering high quality, proactive project administration.
- Experience of scheduling and dealing with Committees.
- Proficient IT skills, across Microsoft Office, and willing to learn new systems.
- Excellent written and verbal communication skills with the ability to create presentations and other communications.
- Experience of research.
- Experience of creating useful templates to support projects.
- Experience in prioritising competing demands and workloads.
- Experience of team-working and collaboration with an eye for detail.
- You will be assertive, able to use your own initiative and capable of managing upwards with tact.
- Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse
Desirable
- Experience within any field of Property, Construction, or Estate Management
- A good understanding of the local area (North Kensington).
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Tuesday 26 August 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
An exciting opportunity to use the power of social media to drive real change. Join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.
About Us:
Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.
Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.
The role:
We are looking for an experienced, resilient, and proactive Social Media Support Officer to join our digital team during a crucial phase of Dignity in Dying’s campaign. You’ll be responsible for driving high-impact, engaging social media content that supports our strategic goals and energises our growing supporter and stakeholder audiences across key platforms.
This role will primarily be focused on Dignity in Dying’s campaign, but over time there is scope for the role grow and take on more of Compassion in Dying’s social media delivery.
Key responsibilities:
- Create compelling, campaign-aligned content for X (Twitter), Facebook, Instagram, LinkedIn, and Bluesky, using existing messaging, framing and personal stories, posting frequently. Engage with accounts with a range of views to challenge misinformation and advance our core messaging.
- Support the creation of dynamic video content and imagery, including vox pops, for social media, including basic editing and captioning.
- Manage our online communities with empathy and sensitivity, identifying new campaigners, people with personal experience, and key stakeholders to get involved in the campaign.
- Collaborate with our campaigns team and agency partners to deliver coordinated set piece social activity, including influencer and ally engagement.
- Run reactive and real-time comms on social media with excellent judgement and fact-checking instincts.
- Integrate social content into wider supporter journeys, alongside email and web communications, including scheduling social media posts.
- Provide support to the Campaigns and Communications Support Officer and Digital Content Officer including drafting and sending email communications and creating content when required.
About you:
- Proven track record in delivering social media for campaigning organisations, political organisations, or high-impact causes.
- Skilled copywriter and content creator with an eye for storytelling and visual comms.
- Experienced in community management and comfortable handling controversial or emotive topics online.
- Confident using social media scheduling and monitoring tools (e.g. Tweetdeck, Buffer etc).
- Able to work confidently and within guidance in a fast-paced environment, and flag concerns and potential organisational or personal risk to colleagues in a timely way.
Values
- Commitment to Dignity in Dying’s vision and mission.
- Commitment to Compassion in Dying’s vision and mission.
Organisational behaviours
- Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.
- Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
- Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting colleagues.
- Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.
- Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.
We are the leading UK movement for end-of-life choice. We campaign for a safe and compassionate law for terminally ill, mentally competent adults.

The client requests no contact from agencies or media sales.
UNISON is seeking a Human Resources Officer to work within the Human Resources and Staff Development team. This will be part of a job share, so we are looking for a job share partner.
About this job
The role of the Human Resource Officer is integral in progressing UNISON’s people management and wide HR strategic agenda. It will provide professional human resource and employee relations advice and support to UNISON’s managers on key areas such as case management, staff movement and recruitment, absence management and Occupational Health referrals, and general people matters.
The role will be responsible in providing support to managers in addressing performance, harassment, grievance and disciplinary matters effectively in line with current employment law, while also ensuring that staffing budgets are managed and maintained within the financial guidelines.
The successful person will have the ability to problem solve with a proactive approach to finding solutions and have the ability to advise and communicate effectively. They will have experience of operating in an environment where there is an active trade union representative and negotiate and consult on day to day issues.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Are you a recent graduate passionate about social justice and looking to make a real impact?
Join a small, dedicated team at C4WS Homeless Project and help support people experiencing homelessness with dignity and compassion.
This is an excellent opportunity to gain hands-on experience in the homelessness sector and contribute to a grassroots organisation making a tangible difference in Camden.
About the Role
We’re looking for a flexible, compassionate and organised Project Worker to join us from October. You’ll support our Winter Night Shelter, assist with guest services and casework, and lead on communications through social media and newsletters.
This varied role offers a unique insight into frontline homelessness work, while building skills in project delivery, volunteer management, and digital content creation.
Key Responsibilities Include:
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Staffing 2 evening shelter shifts per week (Nov–Apr)
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Supporting volunteers and guests during shelter operations
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Assisting guests with appointments and move-on support
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Managing bookings for showers, laundry, and wellbeing sessions
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Running C4WS social media accounts and producing content
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Providing admin and reporting support to the team
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Helping with community programmes and practical logistics
About You
We’re looking for someone who is:
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A recent graduate (any discipline) with a strong interest in homelessness or community work
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Friendly and empathetic, with great communication skills
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Organised and reliable – able to juggle tasks in a small, busy team
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Confident using social media professionally
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Willing to work occasional evenings and weekends as part of a rota
Desirable:
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Experience working or volunteering with vulnerable adults
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Knowledge of housing/homelessness issues
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Creative skills for digital or print content
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Driving licence (helpful but not essential)
Why Join Us?
At C4WS, you’ll be more than just a team member – you’ll be part of a mission-driven community. We offer a supportive environment, varied responsibilities, and the chance to work directly with people at a pivotal moment in their lives.
How to Apply
Please send your CV and a short cover letter explaining why you’re interested in the role.
The closing date for applications is Tuesday 9th September at midday.
Interviews will be conducted on Monday 15th and Tuesday 16th September in person, at our offices in Euston.
C4WS Homeless Project is rooted in Christian values. We welcome applicants of all backgrounds and beliefs who are happy to work respectfully within our ethos.
We are committed to diversity, equity and inclusion, and warmly encourage applications from people of all backgrounds, especially those with lived experience of homelessness.
C4WS Homeless Project exists to support those without a home to rebuild their lives.



The client requests no contact from agencies or media sales.
Are you passionate about supporting young people and want to help drive meaningful change? We’re looking for a proactive and organised Youth Projects Coordinator to join our dynamic Fearless team on a 12-month maternity cover contract. This is a unique opportunity to play a central role in a national youth-focused initiative that makes a real difference.
Working part-time (22.5 hours per week) in a hybrid role based out of our Head Office, you’ll support our network of Outreach Workers across the UK, build partnerships with youth organisations, and help professionals feel confident sharing the Fearless message. From delivering presentations to analysing key data and supporting our digital content, no two days will be the same.
We’re looking for someone with excellent organisational and communication skills, who’s comfortable with data, digital tools, and engaging with a wide range of stakeholders. If you're ready to bring your energy, creativity, and commitment to youth empowerment, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Before applying for this role, please read through the Job Description and Person Specification below.
Location: Orpington, with travel across the London Borough of Bromley
Salary: 31,857.00
Work Pattern: Hybrid working considered in line with policy and needs of the service
Hours Per Week: 37.5
Bromley Recovery and Wellbeing College (BRWC) runs a curriculum of free peer and professional-led workshops and courses across the borough of Bromley. Our aim is to enable students to achieve greater insight into their own mental wellbeing and gain skills to help them achieve personal goals, independence and self-management of their own mental health.
We have an exciting opportunity for a Bromley Recovery and Wellbeing College coordinator to join SEL Mind on a one year fixed-term basis. You will work closely with the Bromley Recovery and Wellbeing Manager to develop a high quality college offer to the residents of Bromley. The role comes with the responsibility to provide day to day support and guidance to a team of tutors and volunteer co-facilitators to ensure efficient delivery of the college.
You will have experience of working in a busy fast-paced environment. Working autonomously but also as part of a team is key, as are problem solving and excellent organisational skills. Ability to communicate effectively with a wide range of people is also required. You will work closely with other SEL Mind colleagues as well as our Bromley Mental Health Hub partners Oxleas NHS Foundation Trust.
Hybrid working is considered in line with our policies and needs of the service. Occasional out-of-hours work is required to support with the delivery of courses running outside of core office hours.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: 7 September 2025
Likely interview date: 17 September 2025
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




The client requests no contact from agencies or media sales.
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Key Purpose:
To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Fluent Welsh language speaker.
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Excellent problem-solving and critical thinking abilities, particularly in complex situations
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-223369
About the role
As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.
Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
- Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
- Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
- Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
- Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
- With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
We are looking for someone who has:
- Two or more years experience with Salesforce administration, including custom objects.
- Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
- Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
- Experience generating reports for a range of stakeholders.
- The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
- Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
- Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
- Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
- A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
- A good understanding of GDPR compliance and processes.
- A commitment to equality, diversity and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You may be more successful in the role if you also have:
- PowerBI, Tableau, other data visualisation software experience.
- Experience working with government education datasets.
- Experience designing and implementing monitoring, evaluation and learning frameworks.
- Salesforce Administrator Certification (or on track to complete).
- Experience working in the charity or NGO sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.