Communications manager jobs

Key information

Location: Scotland (remote), Manchester, Bristol, Newcastle, Nottingham, or London

As this role will play a key part in developing upReach’s presence in Scotland, applicants based in Scotland are particularly encouraged to apply.

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Scotland, Bristol, Manchester, Newcastle, or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Wednesday 22nd October, 12pm

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.

Role Overview

upReach is seeking to hire an Organisational Initiatives and Governance Manager. This is an exciting opportunity to work directly with upReach’s Senior Leadership Team (SLT) on strategic projects, internal communication, governance, and other internal and external initiatives.

The role will provide direct support to the SLT, building their capacity and enabling the charity to continue to grow and increase its impact. They will support the collection of key data for strategic decision making and take responsibility for regular and accurate reporting to our Boards, whilst also leading on the planning and delivery of several key projects. Projects they work on will include exploring how to best expand our work in Scotland and coordinating the cohesive delivery of work that falls under the umbrella of our ‘Double Benefit’ approach.

Whilst Governance and the support provided to the SLT will remain consistent in this role, organisational initiatives will change over time, depending on where it is agreed with the SLT that the ROI is greatest and can best achieve upReach’s overarching mission.

Core Responsibilities

The Organisational Initiatives and Governance Manager will report to the Director of People and Strategy and work on initiatives and projects that the SLT believe will help us to best achieve our mission. In addition to this, the Organisational Initiatives and Governance Manager will also work closely with the SLT to provide governance and operational support. This will include coordinating with Trustees to organise the yearly calendar of governance events and preparing papers for Trustees, Advisory Board and Services meetings, including the Annual Report. 

This role will require influencing and collaboration in order to deliver upReach’s mission through a range of stakeholders across the team.

Core responsibilities will include: 

1) Strategic Projects & Organisational Initiatives

• Be the operational driver of organisational initiatives, as agreed on by SLT, that have an impact on the success of upReach’s mission and our impact on Associates across the country. 

  • Projects may be outward facing or operational in scope, depending on what is deemed to be of most importance at the time. They may also be at different stages in their life cycle, and as such, the role may require initial exploration phases, creation of implementation plans and the coordination of different teams to complete and assess success, as required by the specific initiative.

• Attending meetings and following up with key stakeholders to ensure the completion of relevant projects to a high standard.

• Collaborating with a variety of stakeholders to gather and report key information, along with recommendations, to the SLT or other senior managers.

2) Governance & Leadership Support

• Preparing papers and required documents for Trustees, Advisory Board and Services meetings, including the yearly Annual Report. 

• This may also include supporting internal communications and calendar management for the SLT (for example, organising the yearly governance calendar). 

3) National Development & Expansion

• Be the champion for upReach’s national development strategy, ensuring there is understanding and buy-in across the team regarding the importance of upReach’s growth outside of London with respect to social mobility coldspots and existing regional presence and tracking OKRs related to this.

• Drive plans regarding how best upReach can expand its work in Scotland. Having recently successfully registered as a Scottish charity we are exploring what expansion could and should look like, and this role will work on the practicalities regarding how upReach can sustainably support more students in Scotland. Pending approval of plans from the SLT and Board, the role would lead on enacting the agreed upon approach.

  • Liaison with relevant departments to collaborate on prospect fundraising, university and employer partnerships, as well as student attraction and onboarding activities, will be required as part of this initiative. 

4) Double Benefit Approach

• Have oversight of a cohesive, deliberate programme of Double Benefit effective practice at upReach, working across teams to do so. This will include:

  • Supporting the Events team in the creation of the agenda and delivery of the annual Championing Change event in collaboration with Bank of America, bringing together employers across industries to promote inclusion and social mobility.

  • Support work on policy being led by the Marketing and Communications Team to ensure it is cohesive with our wider Double Benefit approach.

  • Coordinating with the Partnerships team regarding use of our Employer Engagement Toolkit and any bespoke consultancy or training requested. 

This role will also provide line management for 1-2 members of our Future Charity Leaders Programme one day per week, as they work on a six month ‘rotation’ in the areas described above. 

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role, especially given the nature of this role to work on a range of projects and initiatives. As such, the job description aims to provide an overview of your remit and core responsibilities.

Skills and Experience

To be successful, it is anticipated that you would have experience:

• Working in a project management role, ideally within a charity

• Working with a variety of stakeholders and a demonstrated ability to influence and coordinate with different teams

• Researching and the ability to create a business case based on the research results

• Creating project plans and completing end to end project work

• Working in a fast-paced environment and working independently

Previous experience working in charity governance or supporting senior leaders would be desirable, but is not essential. 

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Wednesday 22nd October at 12pm. 

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Position: Transformation Project Manager 
Hours: Full-time, 35 hours a week 
Contract: Fixed Term contract – 12 months 
Location: Office based in London, with flexibility to work remotely 
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical 
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.

As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.

Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.

You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.

We are looking for someone with

• Proven track record of successfully delivering complex projects, including budget management of over £250k
• Experience of leading project delivery teams
• Skilled in working across cross-functional teams to align around shared goals
• Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
• Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
• Strong problem-solving, planning, prioritisation, and time management abilities
• Confident in assessing risks and issues accurately and taking appropriate action
• Knowledge of data platforms and CRM technologies is desirable

Please note this is a fixed term role for 12 months.

Closing date for applications: 9:00 am on Friday 24 October 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

READY TO DRIVE A SOCIAL ENTERPRISE FORWARD?

MOTIVATED BY PURPOSE, NOT JUST PROFIT?

GOT A GREAT EYE FOR DETAIL?

WE’RE RECRUITING A GENERAL MANAGER...

Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.

Mark is looking for a General Manager to work alongside him. Mark is an entrepreneur and creator. To balance this, he needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day operations running smoothly.

He’s looking for someone who:

· Has experience of general/project management in a social enterprise or start-up

· Is calm, steady and level-headed

· Has meticulous attention to detail and is a practical organiser who gets things done

· Can use digital and AI tools to simplify processes

· Is empathetic and purpose-driven to help people

The role is flexible – full-time, part-time, or a great option for someone returning to work.

This isn’t just another job, it’s a chance to help build a start-up with huge potential to scale.

Think this sounds like you? Let’s start a conversation.

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.

Our mission is to put power back where it belongs: with the people who use services. Because we believe that if you think you can, you can.

THE ROLE

Mark is looking for a General Manager to work closely with him. He is an entrepreneur and creator. To balance this, Mark needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day running smoothly.

This is a start-up role: exciting, busy, and varied. There’s a lot to do, and you’ll need to be efficient, flexible, and ready to roll up your sleeves.

It’s about working with purpose, building something new, and making a real difference.

WHO WE’RE LOOKING FOR

· Someone with experience in project management, operations, or general management in a social enterprise, or small start-up

· A meticulous and practical organiser who enjoys making things work and getting things done

· Someone who wants to work with purpose, helping build a socially oriented organisation

· Efficient, empathetic, and comfortable juggling a wide range of tasks

· Tech-savvy and confident using AI/digital tools to make processes simple and efficient

· Flexible: this role could be full-time, part-time, or suit someone returning to work

WHAT YOU’LL DO

· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.

· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.

· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.

· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.

· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.

· Operations: Keep the day-to-day running smoothly — from diary management and HR basics to coordinating contractors.

· Communications: Maintain simple but effective comms, updating the website and keeping social media active.

SKILLS & QUALITIES

· Strong organisational and project management skills

· An excellent writer, whether contracts, bids or public facing materials

· Experience of operations, governance, and finance oversight in a small organisation, ideally a social enterprise or startup

· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)

· Able to communicate clearly and keep people focused

· Empathetic, socially minded, and committed to putting people first

· Steady, reliable, and happy working in the background to let others thrive

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Job Title: Business Manager (Parental Leave Cover)

Location: London

Remuneration: £68,000 - £78,000 depending on experience

Contract: Fixed Term 12 months

Start Date: 1st December 2025

Hours: Full-Time or Part-Time Pro Rata (5 or 4 days per week)

The Role

The Business Manager is a senior, cross-cutting role, working in close partnership with FILE’s Senior Leadership Team (SLT) to enable and enhance strategic alignment, organisational effectiveness, and cross-functional collaboration. This role balances strategic insight with operational excellence, ensuring the SLT works as effectively as possible while driving delivery on organisational priorities.

This is a highly facilitative, cross functional role requiring exceptional judgement, communication, and organisational skills. It operates with a birds-eye, systems level view of the organisation, acting as the connective tissue that keeps the SLT aligned. The role balances a forward-looking strategic perspective with hands on operational execution. The postholder will work across teams to identify challenges and opportunities, manage critical projects, facilitate decision-making, and champion a culture of transparency, collaboration, and accountability.

Key Responsibilities

1. Strategic Partner to Senior Leadership Team: Work with the SLT as a thought partner to drive clarity, alignment, and execution on organisational priorities, including planning cycles, workflow management, and organisational performance reviews.

2. Operational Leadership and Execution (SLT): Lead operational cadences (SLT meetings, offsites, quarterly reviews, and strategic planning sessions) and manage cross-functional initiatives and projects. In 2026 this will include supporting the development of FILE’s 2027-2030 organisational strategy.

3. Confidential & Complex Decision Support: Handle highly confidential issues such as legal, financial, or organisational change initiatives with discretion and maturity. Provide quality recommendations to support complex and confidential decision making.

4. Support Team Leadership & People Management: Manage, empower and develop the Executive Assistant team, ensuring strong support for the SLT and fostering a collaborative, high performing leadership culture.

5. Cross-Functional Coordination and Collaboration: Enable effective communication and coordination across teams, ensuring alignment and follow through on organisational priorities.

About you

We know that long lists of criteria can be discouraging and that some candidates will not apply for a role unless they feel they feel they meet all of the criteria. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

We also recognise that skills and experience can be gained in unexpected places, so we welcome applications from candidates who feel they have relevant skills for the role, gained from a wide range of professional, lived and learned experiences.

· Confidential and Sensitive Information Handling - Deals with legal, financial and organisational issues at a sensitive level, requiring discretion and maturity. Autonomy is high, but final accountability rests with SLT/Executive Director.

· Project & Program Management - Manages cross-functional projects end to end coordinating stakeholders and reporting to SLT.

· Change & Risk management - Handles change initiatives and risks, providing recommendations. Requires high judgement, though execution shared with others.

· Team Leadership & People Management - Directly leads and manages a team of Executive Assistants.

· Strategic Thinking and Judgement - Acts as thought partner to SLT, anticipating issues and preparing options. Must balance strategic insight with operational detail.

· Collaboration & Stakeholder Management - Builds strong relationships with SLT and wider teams, ensuring alignment and transparency.

· Adaptability & Resilience - Works across strategy, operations and leadership, often shifting between priorities according to organisational need. Must thrive under pressure and complexity.

· Justice, Equity, Diversity & Inclusion - Helping embed JEDI principles into policies and practices and acting as a role model for inclusive behaviours.

About FILE

The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change. 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases. 

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.

Location

We are advertising this role for candidates based (and with the right to work) in the UK.

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are strategic, innovative and collaborative, and open to growing in line with the Foundation.

FILE is committed to challenging systemic injustice. Our ability to do so is strengthened by the diversity of our partners and staff. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We are actively working to create a culture where colleagues feel welcomed, heard and supported to succeed and thrive.

How FILE supports its staff

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offers a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare, enhanced maternity, paternity and shared parental leave, enhanced sick leave, flexibility working remotely and also abroad and a matching contribution to a pension scheme.

Applications

Please apply on our website and upload your CV. This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible. The role will be closing on the 28th of October. 

Representation and Culture

FILE recognises the under-representation of historically marginalized communities and individuals in climate, nature and philanthropy spaces. We are committed to developing an organization that represents the world we are looking to protect and building a culture that supports such.

In doing so, FILE is committed to building policies and practices that ensure no current or prospective employee is discriminated based on disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

o you want to use your research skills to drive social change?

At HCT, we’re showing how lived experience can transform public health. With almost 500 staff and volunteers working across every NHS area and prison in England — and in parts of Scotland and Wales — we connect some of the most marginalised communities to the services that too often miss them.

We’re now seeking a Research & Impact Manager to lead a programme that places inclusion, impact and lived experience at the heart of research. You’ll shape and deliver studies that improve understanding, influence local and national policy, and demonstrate how peer-led approaches can achieve real health equity.

About the role

As Research & Impact Manager, you’ll take day-to-day leadership of our research and evaluation programmes. 

You’ll manage and develop our incredible team of peer researchers, supervise our Knowledge Transfer Partnership (KTP) Associate with the University of Essex, and build partnerships across academia, government, the NHS, and the voluntary sector. 

You’ll also design and deliver evaluations of our programmes, help evidence how lived experience-led services can improve equity in health and care, and support funding bids and grant applications, and the dissemination of impactful research.

About you

You’ll bring both strategic insight and hands-on research skills, ideally with a strong qualitative background. You’ll be comfortable working across academic, policy, and lived experience settings — and you’ll share our deep commitment to social justice and inclusion health.

We’re looking for someone who is:

• Passionate about peer research and the power of lived experience
• Skilled in designing and delivering research and evaluation projects
• Collaborative and relationship-focused, with experience across academia, the NHS or the voluntary sector
• Able to mentor and empower others, including peer researchers and research colleagues
• A clear communicator who can translate research into impact

Location: We’re based in Central Southampton and operate a hybrid working system on completion of probation.

Southampton Citizens Advice Southampton is a vital, local charity providing free, independent, confidential and impartial advice to over 7,000 people in Southampton every year on any problems they might face. We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability. 

The Role

This new post is about helping us build a sustainable present and future. You’ll lead on developing creative, strategic approaches - through grant applications, fundraising opportunities, and new income generation opportunities.

This is a role for someone who is proactive, imaginative, curious, collaborative, organised, and motivated by impact. 

This is a new role for us here at Citizens Advice Southampton. We have no shortage of ideas to improve our service and sustainability, but we lack the time and skills to bring these ideas to fruition. This is the ‘gap’ that the Funding and Innovation manager will fill.

We are a flexible, collaborative and supportive team, and the postholder will be able to make this role ‘their own’.

About You

We are looking for someone who is a good writer with a strategic mindset. You will enjoy researching things and assessing feasibility and be a great communicator who is comfortable juggling projects and managing competing priorities 

We are passionate about community wellbeing and social justice and you will be too.

This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.

Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.

We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.

How to Apply

Visit our vacancies page on our website via the Apply button.

Closing date for applications is 9am Wednesday 29th October.

Lead a Community-Focused Charity as General Manager - Winchester

Location: Winchester
Salary: £35,000-£40,000 (depending on experience)
Hours: Full-time (Monday-Friday, 8:30am-4:30pm)
Contract: Permanent
Reporting to: Chair of the Board of Trustees

We are proud to be working in partnership with a long-established, impactful charity based in one of Winchester's most underserved communities. This organisation has been a vital lifeline for children, families, and vulnerable individuals since the early 1990s, offering a wide range of services that promote wellbeing, inclusion, and personal development.

From a well-regarded nursery and welcoming café to a soft play area and essential food support services, this charity is a vibrant hub of hope and transformation.

About the Role

As General Manager, you'll lead the day-to-day operations of the centre, driving strategic growth and ensuring services continue to meet the evolving needs of the local community. You'll work closely with a passionate team of staff, volunteers, and Trustees to deliver the charity's mission with energy, creativity, and compassion.

Key Responsibilities

• Lead the implementation of the Business and Strategic Plans
• Secure sustainable funding and manage budgets
• Inspire and support dedicated staff and volunteer teams
• Develop inclusive programmes based on local needs
• Build strategic partnerships and represent the charity externally
• Oversee governance, compliance, and communications

About You

We're looking for a visionary leader who's community-focused, values-driven, and ready to roll up their sleeves. You'll bring:

• Proven leadership experience
• Strong financial and strategic planning skills
• A track record in income generation and grant success
• Excellent communication and interpersonal abilities
• An understanding of charity operations and governance (desirable)

Why Apply?

• Be part of a mission-driven team making real impact
• Enjoy employee discounts and free on-site parking
• Benefit from a government-approved pension scheme
• Work in a supportive, inclusive environment
• Lead a charity that's open, non-judgemental, and truly community-first

This is a hands-on, in-person role based in Winchester, with occasional evening and weekend commitments (time off in lieu provided).

An enhanced DBS check will be required.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Client proposals and contracts senior manager

In this role, you’ll play a pivotal part in Dot Dot Dot’s impact in London and beyond. Your primary responsibility will be to create the materials that help us win new contracts and partnerships. You’ll analyse the business and social value of each project, turning insights into persuasive cases for action. From there, you’ll craft compelling pitches and proposals, working closely with our senior leadership team to deliver them directly to clients and partners.

This is a collaborative, cross-cutting role at the heart of our business development work. You’ll help us respond to new enquiries, shape tailored proposals, and coordinate contracts - always ensuring our service stands out and reflects both our unique approach and the priorities of each client. Along the way, you’ll bring curiosity about what matters to clients, confidence with data, and the ability to coordinate people and processes to get things done.

You’ll be working closely with senior leaders, gaining cross-functional experience, and helping to shape how the role evolves over time. We’re an ambitious team with a social mission and a high bar for quality, and we’ll support you to learn as you go - through training, mentoring, and hands-on experience with friendly, knowledgeable colleagues across the business.

About you

We’re looking for someone who enjoys both the detail and the bigger picture - someone who takes pride in writing clearly and persuasively, and who can bring people and processes together to produce written outputs that truly resonate with clients.

You don’t need a background in sales or property; what matters most is a love of creating compelling, high-quality materials - whether that’s a persuasive pitch deck, a polished proposal, or a detailed report or contract.

If you’re motivated by translating ideas into action, spotting patterns, and helping good work shine, we’d love to hear from you.

You must have:

• Excellent written communication - able to write clearly, persuasively and quickly, turning client conversations into compelling proposals and refining others’ content.
• Confidence with data - not necessarily a spreadsheet expert, but comfortable working with numbers, reviewing assumptions, and asking the right questions.
• Strong project coordination - experienced in bringing together people, information and deadlines to deliver pitches, proposals, or other complex work.
• Ability to prioritise and deliver - keeps work moving forward and meets competing deadlines without losing quality.
• Collaborative and client-facing - works well with colleagues across the business and represents Dot Dot Dot with professionalism and integrity.
• Curious and proactive - keen to learn, unafraid to ask questions, and willing to take initiative to fill gaps in knowledge.

You’ll have the opportunity to deepen your skills in:

• Using tools like Salesforce and financial models to track and assess opportunities.
• Understanding service design, legal risk, commercial assumptions, and client reporting
• Engaging senior leaders and external partners in strategic client conversations.
• Gaining hands-on experience with procurement, tendering, and contract negotiation.
• Public speaking - internally and externally

Discover more about the role, who we are and our strategy going forwards, in the job specification.

Please apply via the online recruitment platform, Applied. The closing date for applications is 23:59 on 19 October 2025. Interviews will be held at our office in east London on 5 and 6 November.

Reference Number:  V560

Job Title: Project Manager

Location: Newcastle upon Tyne (Hybrid – office, home, community-based)

Contract Type: Permanent

Hours: 28 hours per week

Salary: £30,000 Full Time Equivalent (£24K pro rata)

DBS/PVG: Enhanced Level DBS

Job Family: Job Family 4

Line Manager: Delivery Leader: Scotland & Northeast England  

Closing Date:             23rd October 2025

Interview Dates: TBC

Start Date: ASAP

Interview Dates: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
   
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
   
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
   
• We connect businesses with communities, creating meaningful employee volunteering projects.
   
• We show the impact of volunteering and social action, proving how it changes lives for the better.

 
Our work across Newcastle
Volunteering Matters play a vital role supporting volunteering in Newcastle. Since 2005, we have been operating Volunteer Centre Newcastle (VCN). This service provides a wide range of support around all things volunteering to 1250+ charities, organisations, and groups locally. Each year, we also support 2500+ members of the public who are interested in volunteering and need support to get started. We also lead the Home from Hospital and Community Support project where volunteers support older people with their transition home following a hospital admission. 

In early 2025, we launched the Good Neighbours Newcastle project funded by Newcastle City Council. We deliver this project alongside our delivery partner organisation, Search Newcastle, with a second partner organisation scheduled to join in early 2026.

Good Neighbours project
We would all like to live in a place that has a sense of community, where people look out for their neighbours. The Good Neighbours project aims to foster a feeling of positive wellbeing and independence for those who may be socially isolated, or who don’t have many people around them, giving that “little bit of help”.

The project helps people in the community feel safe, supported, and more able to live an independent life, whilst preventing, reducing and delaying the need for formal support through Adult Social Care. It also provides people the opportunity to volunteer a little time, in a flexible way, to make a difference in their own community. We know volunteering can lead to enhanced skills, and positive wellbeing. Volunteers provide practical or social support, completing “one-off’ or short-term tasks, supporting a neighbour.  This includes tasks like collecting essentials, driving someone to a GP appointment, helping with odd jobs around the house, light gardening, or checking in with someone for a cuppa and chat. 

Role Purpose
We are looking for a talented, dynamic, and professional Project Manager to join our team in Newcastle.  The right candidate would be someone with excellent knowledge of “best practice” in Volunteer Management and with experience of establishing new and exciting volunteering programmes.

This is a senior role within our Newcastle team so it is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. 

In this role, you will:

• Lead and manage all aspects of the Good Neighbours project, meeting ambitious goals, ensuring all volunteers and beneficiaries achieve positive outcomes
   
• Lead and manage our partnerships on a day-to-day level with Search Newcastle and another local charity, to raise the profile of the project, ensuring successful delivery and ongoing development of the work
   
• Manage and lead our use of the volunteer management system, Volunteero, ensuring its effective use across our Newcastle work 

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited (paid) Annual Leave allowance

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Right to Work in the UK

Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

We are recruiting for a Temporary Senior Campaigns & Public Affairs Officer for a social welfare charity. You will need strong experience in public affairs, event management and briefing senior leaders .

Hybrid working 2 days in their London office

The Role
Support with project management and maintaining clear communication between teams across the organisation during a fast-paced period.
Provide monitoring of relevant external policy and political developments.
Support with the planning, coordination and delivery of our parliamentary
Provide briefings and key data for internal and external stakeholder
Draft press releases, policy blogs, and external communications related to policy and public affairs.
Support digital campaigning efforts through Engaging Networks, including drafting clear communications to supporters and politicians.
Ensure consistent branding, messaging, framing and tone of voice is used in all materials.
Ensure the voices of people with lived experience are centred in our campaign communications
Identify opportunities to influence external moments.
Support with campaign launch strategy, planning, monitoring and evaluation
Identify strategic MPs or influential contacts to support our strategy and support with engagement.
Represent the organisation at relevant meetings, conferences, and forums.

The Candidate
Strong communication skills including writing and editing with the ability to communicate in person and via telephone,video call or email with colleagues, campaigners and members of the public
Experience of communicating with politicians and government officials.
Experience of supporting fast-paced public affairs or campaign strategies.
Experience of involving people who are affected by an issue in campaign activity.
Experience of using digital tools to campaign ideally Engaging Networks
Strong knowledge of the current UK political environment, including parliamentary procedure.
Some knowledge of social security, poverty and financial insecurity in the UK.
Good knowledge of different campaigning tools and tactics

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation.  They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.

The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects.  The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work.  This is a strategic and hands-on leadership role.

Key Responsibilities:

Leadership

To work collaboratively with the Managing Director and other senior leaders to

● deliver the objectives of the organisation.

● develop our services & ways of working to ensure the charity’s long term sustainability.

● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.

● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.

● contribute to strategic planning and collaborate with external advisors on specialist projects as required.

Operations

● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.

● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.

● Manage the operations and ensure efficient use of resources.

● Manage the budget, reconciliation and year end accounting processes.

● Lead on operational projects and oversee office administration, tech support and premises management.

● Lead on Quality Assurance requirements related to operational delivery.

● Manage data collection and evaluation across multiple platforms including charity log.

● Produce tailored reports and insights for funders, Trustees and partners.

● Manage outsourced contracts.

Organisational Development

● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.

● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.

Grant Management

● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.

● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.

● Deliver a regular report to the Board on performance against grants and trusts.

Team Management

● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.

● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.

● Support effective management of any non home visiting Volunteers supporting the organisation’s work.

Line Management:

● Business Support Administrator

● Data specialist (freelance)

Knowledge, Skills and Experience:

● Strategic thinker with the ability to manage multiple projects and priorities

● Proven experience in operations management

● Experience in financial management essential and using Xero is desirable

● Strong knowledge of service evaluation and data analysis

● Management experience of small/medium teams

● Solutions focussed team player

● Excellent written and verbal communication

● Flexible and adaptable to change

● Excellent organisational and project management skills

● Experience of using Charity Log or other database management systems.

● Knowledge of GDPR legislation

● Experience of Board level reporting against objectives and/or data led reporting

● Experience of working in the non-profit or community support sector is desirable

Education Community Manager

Closing date for Applications: 6th November

Location: Fully remote working with quarterly travel to London for team meetings.

Start date: ASAP 

Salary: Pro-rata £24-£25.6K, depending on experience (£30K-£32K FTE)

Job type: Permanent, part-time (80% of FTE/ 4 days per week)

About us

Apps for Good equips students with the skills and motivation to shape their future through technology while empowering teachers to deliver high-quality educational content with confidence. Over the past 15 years, we’ve reached just under 350,000  young people, with over half of our partner schools supporting students experiencing disadvantage.

Thanks to the generous support of partners including BNY, Google, Ovo Foundation and Hg Foundation—some of whom also volunteer their expertise—our courses are 100% free for schools.

With ambitious plans to develop our offer and expand our reach, we aim to positively impact even more young people across the UK.

Our team

We are a small, remote-based team with an agile, progressive mindset. Energetic and highly ambitious, we’re united by a shared passion for our mission and values. If you believe in the power of technology and education to transform lives, we want to hear from you!

Everyone is welcome at Apps for Good where our team is supported and encouraged to bring their authentic selves to work. Bonded by shared values, our diverse perspectives fuel our innovation and empower us all to make a difference to students and teachers. To enable young people from all backgrounds to create a brighter future through technology, we strive to build a diverse and inclusive team that reflects the school communities we seek to serve.

At Apps for Good, we live our values during our interactions with each other and those we work with. These values are:

• Collaborate: We collaborate for deeper impact

• Inclusive: We believe everyone should be included

• Empowering: We empower those around us to make a difference

• Supportive: We encourage each other and celebrate our successes

• Innovative: We think outside the box and are agile in our approach

The role

Are you passionate about education? Do you want to make a positive difference to young peoples’ lives?

We’re looking for someone who cares deeply about education, social impact and wants to join Apps for Good’s mission in helping provide more young people with the tech and

innovation skills that will prepare them for the future of work.

In this new role, you will build strong relationships with teachers and Senior Leadership teams, in order to support them to embed our courses in their schools and across their Multi-Academy Trusts. You will work closely with the Senior Education Manager and existing Education Community Manager to build and implement recruitment and retention strategies, as well as being the first point of contact for educators.

If you have worked in education, or have experience supporting and building long-term relationships with schools and school leaders then we want to hear from you.

Our opportunity is part-time, which will suit someone looking to channel their energy and experience into purposeful work, alongside other commitments or interests.

Key responsibilities include: 

• Be the first point of contact for educators, providing a timely response to incoming enquiries.

• Manage and build quality relationships with our community of educators, with a focus on retention and engagement.

• Support our educators with course delivery, access to materials and resources, ensuring they are making the most of the course materials and feel confident to deliver our programmes.

• Help develop our ongoing strategy for building a community of educators across the UK.

• Represent Apps for Good to recruit educators via channel partners and events

• Support the wider Education team to gather, analyse, manage and report data

• Assist in the collection of data from educators to inform impact analysis and course development.

• Work with the wider team to deliver Industry Engagement opportunities to students participating in one of our courses

• Collaborate with the marketing team on key events including our annual Showcase and Career Series.

• Collaborate with the Senior Fundraising and Partnerships Manager to develop and deliver opportunities to connect funding partners with schools across the UK

Great candidates will have the following:

• Enthusiasm for Apps for Good’s mission

• At least two years’ experience in one or more of the following areas:

  • Working in a charity or organisation, building relationships with schools and education providers

  • Education community/Programme management within the education/charity sector

  • Teaching, leadership or operations within a school

• Confidence networking and engaging with stakeholders and education partners at all levels 

• Excellent written and oral communication skills

• Excellent interpersonal and teamwork skills, with the ability to work across the team

• Willingness to undertake school visits across the UK. 

• Effective time management

What’s in it for you?

• A permanent part-time role at 30 hours per week (4 days per week). We’re open to considering a variety of working patterns to fit around your other commitments. 

• Remote working with travel to London to meet as a team once every quarter.

• Laptop / office equipment will be provided and we offer the option to make use of a co-working space local to your home, one day per week.

• We offer flexible working to retain a good work/life balance.

• Opportunity for health care insurance.

• 24 days holiday (20 days pro-rata) and extra days off over Christmas, plus you get your birthday off work.

• Contribution pension scheme.

• A commitment to your training, development and career aspirations. 

• Joining a small collaborative team means you’ll contribute to a variety of projects. Everyone across the team has their voice heard. 

How to apply

Everyone is welcome at Apps for Good where our team is supported and encouraged to bring their authentic selves to work. Bonded by shared values, our diverse perspectives fuel our innovation and empower us all to make a difference to students and teachers. To enable young people from all backgrounds to create a brighter future through technology, we strive to build an inclusive team which reflects the school communities we seek to serve. We welcome your application, regardless of your race, gender, disability, religion/belief, socio economic background, sexual orientation or age and look forward to hearing what your skills and experience could bring to the team.

Fundraising department:

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

· Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.

· Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

· Our database and supporter care colleagues underpin and support the entire department.

Job purpose

This is a new and pivotal role, responsible for developing and growing legacy income for the Royal Free Charity. It focuses on building a comprehensive legacy programme that encompasses strategy, marketing, and stewardship, ultimately securing long-term income to support the Royal Free Charity's vital work.

Key tasks and responsibilities

Legacy strategy and marketing

•  Develop and implement the RFC’s legacy fundraising strategy to significantly grow legacy income from a base of £1m per annum.
• Work with the senior individual giving manager to identify distinct legacy audiences and segments among supporters, understanding their characteristics and motivations to tailor marketing strategies accordingly.
•  Work with the senior individual giving manager to develop compelling and powerful cases for support tailored to identified target audiences.
• Undertake research where appropriate to inform strategy development and identify new legacy prospects.
• Work collaboratively with RFC’s communications and engagement team and Individual Giving to develop effective marketing concepts and approaches across various channels, including digital and print, to promote legacy giving.
• Influence internal culture and ensure legacy messaging is included in all relevant communications.
• Proactively engage with teams across the charity and NHS Trust to demystify legacy giving, overcome barriers to discussing death and gifts in wills.

Legacy stewardship and engagement

• Act as a primary point of contact for external enquiries about legacies.
• Build and nurture long-term relationships with legacy pledgers and potential supporters, ensuring a personalised approach to engagement and communication.
•  Devise and implement a robust engagement and stewardship programme for legacy pledgers and prospects, ensuring integration with other fundraising and communications activities where relevant.
• Review and develop correspondence sent to legacy enquirers and pledgers.
•  Implement procedures to ensure all enquiries are handled in a timely and professional manner.
•  Cultivate and maintain relationships with external stakeholders such as solicitors and lay executors to gain insights and support for legacy giving.

Legacy administration

• Work with our outsourced legacy administrator to monitor the legacy income pipeline and oversee practical legacy administration tasks.
• Work with the outsourced legacy administrator to provide timely and accurate reports on legacy income, including progress against targets and insights for future strategy

• Liaise with the outsourced legacy administrator on complex or contentious legacy cases to ensure optimal outcomes.

• Maintain and support accurate record keeping on Raisers Edge.

Budget & reporting

•  Develop and manage the legacy marketing expenditure budget, as well as forecasting the legacy income pipeline
•  Support the team by contributing to the annual planning and reporting process, including progress reports and financial reports.
•  Develop and monitor key performance indicators (KPIs) to track the effectiveness of legacy strategies and activities.

General responsibilities

•  Collaborate on cross-functional initiatives, such as donor events and communications campaigns.
• Stay informed about changes in legislation, best practice, and industry standards related to legacy promotion, ensuring all activities adhere to relevant regulatory procedures, including GDPR, the Data Protection Act, and Institute of Fundraising guidelines.

Key relationships

 This role will need to maintain good working relationships with key stakeholders:

• Internal: wider fundraising team, communications and engagement team, grants team
• External: legacy administrator, solicitors, supporters, patients and their families, NHS Trust staff

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) Monday, Wednesday, Friday

Annual salary

E – 1 £39,224.42 - pro rata for part time hours

Review date

19/10/2025

The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.

The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.

The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.

They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.

They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.

Qualifications

Desirable

·Educated to degree level or equivalent

·Volunteer management/training qualification

Knowledge and experience

Essential

·Significant experience of the volunteering sector

·Knowledge of volunteering good practice, relevant legislation and resources

·Experience of developing and delivering training and presentations 

·Experience of planning and delivering volunteer events

·Experience of using a Volunteer Management System

·Excellent interpersonal and communication skills, with the ability to build relationships at all levels

·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks

·Proficiency in Microsoft Office Suite

·Experience of managing projects

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·Experience in data analysis and impact reporting

Desirable

·Knowledge of the voluntary sector and best practices

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Management and leadership skills

·Training skills

·Time management

·Interpersonal skills

·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.