Communications manager jobs

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) When someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

Trusts and Statutory Fundraiser
Hours: 35 hours per week
Salary: £35,000 per annum
Reporting to: Head of Trusts and Grants
Base: Home based

Role Summary

An exciting opportunity has become available for a talented and enthusiastic Trusts and Statutory Fundraiser to join a high performing and friendly fundraising team.

As a key member of the Trusts and Grants Team, the Trusts and Statutory Fundraiser will work closely with the Head of Trusts and Grants to raise funds from a portfolio of charitable trusts in accordance with Child Bereavement UK’s budgets and targets.

We are looking for someone with proven experience of generating income from trusts and foundations.

You will have:

• Excellent written communication skills, with the ability to write researched, powerful and compelling copy
• Excellent research skills to identify prospective funders
• Excellent organizational and time management skills
• Experience working with commissions is desirable but not essential

This role comes at a particularly important time for CBUK when the charity is looking to evolve and grow services, diversify into new areas, and raise significant funds for ongoing work. The Trusts & Grants Team are a vital part of the charity’s expansion into new areas, and the post-holder will have the opportunity to work with frontline staff to develop new projects and bids.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Closing Date: Friday 11 July 2025
Initial interviews to be conducted on Zoom w/c 21 July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Child Bereavement UK is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

Registered in England and Wales: 1040419 and Scotland: SCO42910.

No agencies please.

Join the vibrant team at Northampton Students’ Union as a Catering Assistant, where you'll help deliver exceptional food and drink services to our campus community. This role involves supporting food preparation, maintaining high standards of food hygiene, assisting with food displays, monitoring temperatures, and safely transporting meals across campus. You'll be part of a friendly and supportive environment, contributing to the student experience while developing your skills in a fast-paced and rewarding role. If you're passionate about excellent service and thrive in a team, Northampton Students’ Union is the place for you!

Principal Duties and Responsibilities of Post-Holder:

1. Assist in the preparing and assembling food items according to the café’s menu. Maintaining a clean and sanitary workplace and using proper food handling tools.
2. Follow food safety & hygiene standards during the preparation, storage, and handling of food.
3. Provide excellent service to customers, including taking orders offering menu recommendations, and ensuring customer satisfaction. 
4. Assist in setting up catering events, including arranging food displays, ensuring proper portion sizes, and ensuring the presentation is appealing. Ensure all arrangements comply with food hygiene best practices and relevant regulations.
5. Transport cooked food safely to various premises around campus, ensuring it is stored and delivered in compliance with the food safety regulations, including maintaining appropriate temperatures and preventing contamination during transit.
6. Monitor food and beverage inventory levels and help replenish stock as needed. Ensure all food and ingredients are stored properly and in accordance with food and regulations.
7. Carry out food temperature control monitoring, including checking, recording, and maintaining appropriate temperatures during storage, preparation, cooking, and transportation. 
8. Maintain a clean and hygienic work environment, including cleaning kitchen equipment, tables, serving areas, and restocking supplies.
9. Work collaboratively with management team and student staff to ensure smooth operations during busy periods.
10. Assist with cash register duties, including taking payments and providing change as necessary.
11. Follow all food safety guidelines, sanitation procedures, and health safety regulations to ensure the safety and well-being of staff and customer.
12. Manage inventory and place food and beverage orders in alignment with operational needs. 

It’s an exciting time to join St Elizabeth Hospice as we shape our future and make plans to deepen our impact. We’re building on strong foundations as we roll out an ambitious new income generation and engagement strategy.

We’re looking for a passionate and purpose-driven leader to take on the role of Associate Director of Fundraising & Supporter Engagement. You’ll be someone who can help us grow our income and connect even more deeply with the people and communities who make our work possible.

Working as part of our Senior Management Team, and reporting to the Director of Income Generation & Marketing, you’ll play a key role in shaping our strategic direction. You’ll lead with heart and purpose, supporting and motivating a dedicated team of staff, while ensuring every supporter feels valued and connected to the hospice.

From individual giving to legacy fundraising, community events to corporate partnerships – you’ll oversee all our fundraising income streams and build long-term supporter engagement. You’ll champion creativity, collaboration and data-led decision-making in order to drive continuous improvement and sustainable growth.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families

About the role

Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:

- realise their rights

- access the support to which they are entitled

- take the next step forward in tackling their challenges

- and navigate their way through a sometimes complex and confusing system.

We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.

The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.

In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.

The type of person we’re looking for:

You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.

We will provide the training you need to undertake the role, as well as opportunities for development and progression.

You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.

The team work remotely, but there is the option to work from our office in London.

Key responsibilities include:  

Advice provision:

· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.

· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.

· Address all safeguarding concerns in line with policy.

· Make referrals and signpost to other services as necessary.

· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.

· Facilitate access to our advice service for people with diverse needs.

Service quality, consistency and data management:

· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.

· Ensure independence, impartiality and confidentiality when dealing with kinship carers.

Professional and service development:

· Maintain an up to date knowledge of relevant legislation, policy and guidance.

· Support continuous development and improvement of the service.

Essential knowledge, abilities, skills and experience include: 

· EITHER:

a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.

OR:

b) Minimum of 2 years recent experience of providing support to kinship carers.

OR:

c) Experience equivalent to, or a combination of, a) or b) above.

· Experience of working with socially excluded or marginalised people and their
families. 

· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.

· Knowledge and evidence of good understanding of safeguarding issues and good practice.

· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.

· Excellent written communication skills in English.

· Proven ability to research complex information and communicate this in an easily understandable way. 

· Proven understanding and practice of keeping accurate and appropriate case records. 

· Ability to work flexibly, collaboratively and effectively as part of a team.

· Ability to organise and prioritise a busy workload without close supervision.

· Confident in using digital tools, and an ability to learn new tools.

· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.

· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.

· Right to work in the UK.

IMPORTANT: See attached Job Pack for full job description, person specification and other details

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

Ivy Rock Partners is proud to be supporting a values-driven organisation in the search for a Finance Business Partner to join their central finance function. This is an excellent opportunity for a commercially minded finance professional who is passionate about influencing strategic decisions and working collaboratively with senior stakeholders.

This is a pivotal dual-focused role with responsibility for:

- Business Partnering: Supporting central (head office) service teams in managing their budgets, identifying financial risks, and translating complex financial information for non-finance stakeholders.

- FP&A: Working closely with the Senior FP&A Manager on organisation-wide budgeting, forecasting and long-term financial planning, including involvement in a 30-year business plan.

- You'll lead the monthly reporting process for central services, improve financial systems and templates, and have the chance to deputise for senior leadership when required.

Key Responsibilities:
- Lead on the month-end process and regular review of management accounts with corporate service teams.

- Deliver annual budgets and quarterly forecasts for Central Services.

- Support long-term financial planning and scenario modelling across the wider organisation.

- Partner with non-finance colleagues to build financial capability and understanding.

- Drive process improvements in financial planning, systems, and reporting.

- Evaluate new initiatives for financial viability and strategic alignment.

We're looking for someone with:

- A full accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent).

- Strong experience in financial planning, budgeting and reporting in a large or complex organisation.

- Excellent communication skills and confidence engaging with senior stakeholders.

- Proven ability to drive change, improve systems, and build financial understanding across teams.

- Advanced Excel skills and ideally experience with planning software (e.g., Bricks).

Why Join?
This is a unique opportunity to work for an organisation that truly makes a difference, where finance is seen as a key strategic partner. You’ll join a collaborative and supportive team, gain exposure to senior leadership, and have genuine impact on long-term business planning.

Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Gloucester!

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: 1xPart-Time: 18.50 hours, working between 9am – 5pm Monday – Friday. (We are also open to Full time positions for this post, please specify this on your application and we are happy to discuss this further)

Location: Home based with travel around the Gloucester area. 

(Applicants should live in the Gloucester area; have a full driver’s licence and access to their own transport.)

Salary: Part-time Salary £12,121.20 Per Annum (Full-time Salary equivalent £24242.40 per annum)

Contract Type: Fixed Term

Independent Advocate Requirements:

1. Strong communication and time management skills to successfully work remotely.
2. Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
3. Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

1. Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
2. Demonstrable experience working with vulnerable adults.
3. Working knowledge of public and voluntary organisations.

Benefits:

1. 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
2. Discretionary shutdown days at Christmas with up to 4 additional days leave.
3. 1 Community Leave Day per annum.
4. Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
5. Auto enrolment Pension plan
6. Death in service cover.
7. Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.

We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.

Think you are the perfect fit for this Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!

Closing Date: 9am, Monday 14th July 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

We are seeking an experienced individual to reach out to young people from less advantaged socio-economic backgrounds, who want and need help in accessing life-changing opportunities. The successful candidate will engage with providers which will lead to the referral of young people for Making The Leap programmes, and be part of the organisation's team to help transform the futures of young people.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.

About The Hospice Lottery Partnership:

Established in 1997, The Hospice Lottery Partnership is a not-for-profit social enterprise dedicated to raising vital funds for our partner charities through a weekly lottery and seasonal Superdraw Raffles. Our mission is to support charities that provide essential care to communities, with 58% of our income last year directly benefiting our partners. By participating, our supporters not only have the chance to win significant prizes but also make a meaningful difference to many patients and their families.

The Role:

We are seeking a dynamic and strategic Head of Sales and Business Development to lead our growth and impact. This pivotal role demands a blend of strategic vision, interpersonal finesse, analytical expertise, and leadership to drive revenue, expand our lottery’s reach, and enhance supporter engagement. You will forge impactful partnerships, develop innovative sales and marketing strategies, and lead a dedicated team while ensuring compliance and stakeholder satisfaction to meet ambitious financial targets.

Key Responsibilities

• Develop and implement innovative sales and marketing strategies to grow lottery participation.
• Build and maintain strategic partnerships to enhance fundraising efforts.
• Lead, motivate, and develop the sales, marketing and business development team.
• Analyse data to derive actionable insights for optimising performance.
• Ensure compliance with regulations and maintain strong relationships with stakeholders.

Person Specification:

Essential Criteria:

• 5+ years of experience in business development, fundraising, or sales.
• Proven track record of achieving revenue targets and building strategic partnerships.
• Exceptional leadership, communication, and negotiation skills.
• Strong analytical skills with the ability to derive actionable insights from data.

Please see attachments for further details on Person Specification 

The role is Office based but will consider Hybrid Working Requests upon successful completion of Probation.

Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people.  This role is offered on a fixed term, three-month basis.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
• Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
• Liaising with the festival team to ensure all enquiries and issues are resolved.
• Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects of the festival.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills, including the ability to convey ideas persuasively.
• Strong organisational capability.
• Base level Excel or equivalent skills.
• Experience of working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using a CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector.
• Familiarity with the Microsoft Office suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata). 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Tuesday 29th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

Are you passionate about working with Young Carers and making a lasting difference? 

Are you experienced at working with young people and the network of professionals who support them?

If this sounds like you, we would love to hear from you! Apply to join the Carers´ Hub team as our Young Carers Support Worker. This rewarding role sits within the Young Carers Service and the successful candidate will be responsible for undertaking assessment with young carers and their families in order to identify their needs and develop a support plan.

You will work directly with young carers aged 5 and up to achieve positive outcomes, identifying and preventing inappropriate caring responsibilities through whole-family assessments and reviews and ensuring that young carers and their families have access to a range of emotional and practical support appropriate to their needs. You’ll also work closely with the Young Carers Team Leader to support the delivery of our young carers activities programme.

We are looking for someone who has a real passion about our mission and with proven ability in communicating sensitively with children, young people and their families.  You will have excellent organisational skills and be proficient in the use of IT.  You will need to be available for occasional evening and weekend work.

You will have experience working with vulnerable children and young people and will have a strong grasp of the realities of being a young carer in an inner city London borough. 

About Us
Carers' Hub is an independent local charity based in Brixton and works with carers aged five upwards. Whether financial, educational or otherwise, we seek to limit the challenges that unpaid carers face. We achieve this by improving carer’s wellbeing,  connecting carers to support and training opportunities, awareness raising and influencing local policy. 

Benefits

• 25 days annual leave plus bank holidays

• Birthday Leave

• Access to an Employee Assistance Programme

• Hybrid working

Closing date: 9am Friday 18th July

Interviews: Thursday 24th July, at 336 Brixton Road

* Please note, we'll be actively interviwing for this role, and therefore applications might close earlier

London (Office-Based) 6-Month Contract - Public Sector / Not-for-Profit

Are you an experienced administrator with a flair for project coordination? We're recruiting on behalf of a respected not-for-profit organisation for a Business Project Officer to support the delivery of key internal projects and provide high-level administrative support to senior stakeholders.This is a fantastic opportunity for someone who thrives in a structured environment, enjoys managing multiple priorities, and is confident working with data, documentation, and internal processes.
Key Responsibilities

• Provide comprehensive administrative support to project leads and senior managers
• Maintain and monitor project documentation, schedules, budgets, and action logs
• Organise and minute internal meetings, ensuring timely follow-up on decisions and actions
• Track project progress and support reporting on key milestones and deliverables
• Assist in identifying and mitigating project risks and issues
• Summarise and analyse project data, producing clear reports and recommendations
• Coordinate with internal teams and external partners to ensure smooth project delivery
• Support the implementation of change initiatives and process improvements

What We're Looking For

• Strong administrative background with experience supporting multiple projects
• Excellent organisational and time management skills
• Confident communicator with strong written and verbal skills
• High attention to detail and accuracy in documentation
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Able to work independently and manage competing priorities
• Comfortable handling sensitive information with discretion

Desirable

• Experience in the charity or not-for-profit sector
• Exposure to project management tools or methodologies
• Degree-level education or equivalent experience

This role offers the chance to work in a values-led organisation where your administrative and coordination skills will directly support meaningful work. If you're looking for a role where you can make a difference while developing your project support experience, we'd love to hear from you. Please apply or send your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

�� Join Our Team as a Field Support Engineer – North Region

We’re looking for a Field Support Engineer to deliver vital technical support across our Northern clinics. This is a hands-on, dynamic role where no two days are the same – perfect for someone who thrives on variety and making a real impact.

�� Location: North (Hybrid with expectation to travel 4 days per week with typically one admin day)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £27,565.01 - £30,459.335 dependent on experience

Role Overview:
As our Field Support Engineer, you will be responsible for managing your day to day work and project workload, providing clear visibility of site incidents, priorities and schedules to all stakeholders.

Working as part of the UK IT Support team, you’ll be reporting to the Technology Solutions Manager, the role will involve both technical support and project work across multiple technical areas. Your role will be quite varied, predominantly travelling around the North of England to our clinical and treatment sites providing a high level of onsite IT support, with some flexibility of time in office or working from home when not setting up or supporting sites.

You will be part of and collaborate with the wider Global Information Services team as well as work with in-country IT teams.

What can we offer you?

• ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life
• �� Market leading Aviva pension provider up to 5% employer contribution
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

• Manage technical support for site commissioning projects and oversee daily and project workloads.
• Provide visibility of site incidents, priorities, and schedules to stakeholders.
• Support onsite incidents and requests across multiple technology areas.
• Develop relationships with stakeholders to improve onsite support processes.
• Proactively identify and resolve issues before service is affected.
• Review and update IT support documentation to enhance the knowledge base.
• Evaluate operational procedures and policies for best practices.
• Manage IT assets.

What we’re looking for:

• Previous experience as a Field Support Engineer or similar.
• Can learn new skills quickly and easily.
• Proven experience working to and achieving targets.  
• Demonstrable problem solving and troubleshooting skills.
• Proven experience of providing end user support, including call logging, support progression and incident resolution.
• Experience in using and maintaining knowledge base.
• Microsoft Azure AD, M365, Exchange Online, SharePoint, InTune.
• Demonstrable working knowledge of supporting Microsoft Windows 10 and MS Office applications.

About the Role

Key duties and responsibilities

• Provide court representation for clients, including emergency actions, by attending hearings at Liverpool Civil and Family Court.
• Prepare and present cases ready for court hearings by checking time limits, adherence to pre action protocols by creditors, completing relevant court forms and checking fees/remissions.
• Negotiate with and signpost/refer to third parties as appropriate.
• Assist client with alternative dispute resolution cases e.g. Financial Ombudsman Service.
• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
• Provide advice and assistance to other staff across a range of debt issues.
• Ensure that all work meets the quality standards of the AQS Debt Advice Services, the Citizens Advice quality assurance scheme and the Money and Pensions Service (MaPS) quality framework.
• Meet the individual performance targets and engage positively in discussions with the Line Manager to maintain required levels.
• Provide regular reports and feedback to the Line Manager as required.
• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
• Work collaboratively with partner agencies, Liverpool Civil and Family Court user groups, local authority and other local statutory and voluntary organisations to increase access to the service and to the range of support and advice needed according to individual circumstances.
• Work as part of the CAL Money Advice Team and contribute to effective service provision.
• Work independently in the Liverpool Civil and Family Court with clients as well as working from home and at different sites within Liverpool according to client appointment need.

General

• Ensure achievement of MaPS accreditation to Court Representation level within 3 months of starting the role, if not already achieved.
• Attend relevant internal and external meetings as agreed with the Line Manager.
• Maintain an up to date working knowledge of all new relevant legislation through reading monthly subscriptions including relevant case law.
• Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
• Ensure that work reflects and supports the Citizens Advice service's equality, diversity, and inclusion strategy.
• Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
• Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.
• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

Requirements

1. Knowledge and experience of court representation, complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation to court representation level, and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
7. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
8. IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
9. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
10. Ability and willingness to work as part of a team.
11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

Desirable

1. Citizens Advice Generalist Advice learning/certificate.
2. Institute of Money Advisers Certificate in Money Advice Practice or MaPS accreditation to court representation equivalent.

How to Apply

For more information and to apply, please click on the Apply button.

About us

The Court Specialist (Housing) Debt Adviser is responsible for providing a quality court representation service for clients facing court proceedings for housing and personal debt, including mortgages, secured and unsecured loans, who are not eligible for housing legal aid.

The project joins a programme funded by the Access to Justice Foundation that aims to sustain and improve access to early social welfare and family legal support and advice, to enable people to resolve these problems as early as possible and avoid the need for court or tribunal proceedings where possible. Where court or tribunal proceedings are needed, the project will provide the support needed to help people navigate the process effectively, including where support to prepare for court and at court is required. The focus of this project will be to provide housing debt court/tribunal support and representation to increase homelessness prevention.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision. You will need to have knowledge and experience of complex debt casework, and (county) court money claim, and possession proceedings as well as priority and non-priority debt advice, options and insolvency solutions.

224 Youth Zone is set to be a significant new part of South Bristol’s play and youth landscape – and we’re looking for a bold, experienced, and inspiring Head of Play, Youth & Partnerships to lead the charge.

As we scale up towards opening, this is your opportunity to shape a high-impact, seven-day-a-week frontline offer for up to 250 children and young people each night – energising a team, building a culture, and delivering at scale.

This senior leadership role sits at the heart of delivery, partnerships, and safeguarding, with the power to help shape the future of inclusive, relational, and values-led play and youth provision in the city – working alongside an incredible network of partners and community organisations.

What you’ll be doing:

· Lead the strategic development and operational delivery of our open access play and youth programme 40 hours a week of activities that are responsive, inclusive, and exciting!

· Line manage Team Leaders and oversee a large team of part-time and sessional staff, embedding a culture of reflection, excellence and relational practice

· Shape a delivery model rooted in Play Work and Youth Work theory, focused on progression, relationships, and personal development

· Be the Designated Safeguarding Lead ensuring all children and young people are safe and supported

· Build powerful partnerships with local organisations, schools, and services to strengthen our reach and offer

· Champion the use of CRM and data systems to track, evidence and grow our impact

· Play a vital role in organisational planning and decision-making as part of the Senior Leadership Team

What we’re looking for:

· A dynamic, experienced leader of services for Children and Young People, passionate about relational, inclusive, high-quality delivery

· Confident in staff management and programme design – able to motivate, support and inspire large teams

· A safeguarding expert, with a strong understanding of duty of care and safe practice

· A strategic thinker with the ability to lead both day-to-day operations and long-term vision

· Someone who thrives in a fast-paced, purposeful environment and believes deeply in the power of play and youth work

If you’re a thoughtful, values-led leader who puts children and young people at the centre and brings both strategic insight and a strong sense of purpose to your work, we’d love to hear from you!

For Further information please check out our website:Youth Moves