Communications Manager Jobs

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

Are you looking for a role where you can make a difference?   We are passionate about the work we do for our community and need equally committed members to help us achieve our objectives.

About us:

Oswestry Community Action, otherwise known as Qube, is a registered charity based in Oswestry, Shropshire.

Qube’s aim is to improve the quality of life for people in Oswestry, Shropshire and the Welsh borders, through the provision of Community Transport Services, a Volunteer Centre, Arts and Culture, Shop mobility and Care services.

The role:

The Marketing & Communications Officer will be responsible for the day to day marketing functions, with the aim of increasing the profile and understanding of the organisation within the town of Oswestry and wider communities of Shropshire and the Welsh borders, along with supporting the strategic development of this valued organisation.

Main Duties:

1. To be responsible for the implementation and ongoing development of the organisation’s Marketing plan.

2. Working alongside the Qube staff team develop and implement marketing plans with each department to ensure a consistent and professional approach to the marketing of the organisation.

3. Management of the organisation’s website, including ongoing development of the site, regular content updates and reporting of analytics to the officer’s line manager.

4. To be responsible for regular and relevant social media content on a wide variety of platforms, along with the monitoring of all sites and responding to queries and questions that are raised through the sites.

5. To develop and manage brand guidelines on behalf of the organisation and to ensure that all staff, trustees and volunteers adhere to the guidelines when representing the organisation.

6. To be responsible for the design, production and circulation of all printed materials on behalf of Qube.

7. Network and develop relationships with media outlets, providing press releases to them on a regular basis on the work of Qube.

8. To develop new ways of communicating the messages of Qube to potential customers, stakeholders, as well as to the general public.

9. Any other work as agreed with the Chief Officer or line manager.

Salary: Up to to £14,000 per annum for 22.5 hours per week.

Location: Oswestry, Shropshire.  Hybrid working available.

Hours: Part-time 22.5 hours per week (ideally 3 days a week). 

This is a fixed term position to cover maternity leave until late April 2025.   

We are looking for a Communications Assistant to join our small but mighty team, that enjoy working together to support our voluntary, community and social enterprise (VCSE) sector here in Cornwall and the Isles of Scilly.

This is a new role to deliver projects to raise our profile, enhance our brand visibility, drive engagement, raise income and help us to develop positive relationships with our key stakeholders and audiences. This role would suit a graduate and is an entry-level position into communications and marketing.

The successful applicant will provide day-to-day communications, media, and events support to the wider organisation and promote our service delivery and coordination of our communication inbox.

This role will be mainly home-based, but you must be based in Cornwall and able to attend regular team meetings and events as necessary.

Please visit our website to apply and to download a full job description.

About Cornwall VSF

Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector (VCSE) in Cornwall and the Isles of Scilly. We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations.

We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential. We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances.

We undertake surveys, consultation events, facilitate issue-based workstreams etc. to raise consciousness of the issues, barriers and constraints facing the VCSE sector. Collectively we can positively affect change and bring about transformation.

We have a wide range of communication channels and styles to suit the needs of a diverse audience. We send regular e-newsletters to members with relevant information and updates for VCSE organisations of every size and interest. We also share news from our members through this vital resource and via our social media outlets.

We host events and conferences to keep people up to speed on the latest developments they need to know. These include workshops, training, and networking opportunities.

Please note: Provisional interview dates are set for Monday 1 July and Tuesday 2 July – please only apply for the role if you are able to be available on these dates.

An exciting opportunity has arisen for an ambitious, creative and resourceful Digital Communications Officer to join McPin.

We are looking for someone passionate about creating accessible and innovative communications to promote mental health research through digital content and good understanding of digital technologies.

The Digital Communications Officer will take a key role in our digital content creation, helping to plan and produce engaging content for social platforms and our website.  They will be integral to ensuring that McPin’s work and messages are communicated with impact. 

The successful candidate will be able to work both independently and as part of a small team. They will have proficiency in social media, video editing, design skills (Canva/Adobe Creative Cloud) and a creative way with words.  We are looking for someone who is passionate about creating accessible and innovative communications to promote mental health research.

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour.  We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

 We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme with healthcare cash plan.

Application closing date Tuesday 25th June 2024, 09.00 am

Interview date scheduled week commencing 8th July 2024

If you are interested in finding out more, please contact Ali McClary, Communications Manager or visit the McPin Foundation website to download the job description and application form.

Communications and Social Media Officer

Hours: Full time (37 hours/week)

Salary: Up to £34,980, depending on experience (SCP 28)

Are you a media and communications specialist with strong writing skills and social media experience?

Homerton College is looking for a digital-savvy Communications and Social Media Officer to help tell the story of our success by developing impactful written and visual content for our website, newsletters and publications and by placing stories in external media.

You will have experience in video production, social media, press release writing and of selling-in to journalists.

You will be a proactive and motivated self-starter with excellent communications skills, with the ability to collaborate with a range of stakeholders and to prioritise a busy workload and manage multiple projects.

For further information, please visit our website.

Closing date: 23 June 2024

Please note that we can only consider applications from candidates who have the right to work in the UK.

Homerton College is an equal opportunities employer and strives to meet its commitment to equality and diversity.  This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. The organisation needs your help and co-operation to enable it to do this, by filling in the anonymous Equality and Diversity Monitoring Form, which is voluntary.

About Smart Works

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Greater Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, we launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women. More information about who we are can be found on our website.

About the role

Smart Works exists to empower all women who need help getting into work. We are currently in a significant growth phase, doubling the number of women we support to 10,000 women a year by 2025. As such, we require vital cornerstone funding and are seeking to establish a Major Gifts function, to secure donations from high-net worth individuals, that will enable us to achieve our mission and help thousands of women to transform their lives.

This is an exciting new role that provides an opportunity to build a new major gifts programme from scratch. Supported by the Director of Partnerships, you will work closely with the CEO, Board, and our network of 750 volunteers, to develop a giving strategy that will engage and grow a new pool of crucial supporters for Smart Works.

The successful candidate will be responsible for managing a portfolio of existing major donors, as well as conducting prospect research, developing bespoke stewardship materials, and securing five-figure and six-figure repeat gifts.

We seek an excellent communicator, with significant experience in influencing, negotiating and exceeding set targets. Creativity, an understanding of women’s fashion, and knowledge of wealth circles would also be advantageous.

Smart Works is a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising events, expert leadership panel discussions, fashion sales and exclusive events.

The Fundraising and Partnerships team are based in London. This is a hybrid role, working from a London centre at least twice per week, with the opportunity to work across our North, West and South London centres. Some evening and weekend work is required to lead on philanthropic fundraising and support wider partnership team events.

If you are a dynamic, proactive self-starter, with exceptional interpersonal skills and are passionate about supporting women into work, then this could be the ideal opportunity for you. We would love to hear from you.

Duties and responsibilities

Reporting to the Director of Partnerships, the successful candidate will:

• Lead the development and delivery of a giving programme, building a pipeline and carrying out proactive prospect research
• Secure five-figure and six-figure multi-year gifts from major donors, to exceed income targets
• Research and identify prospective major donors who could support Smart Works, through existing warm networks and via outreach to cold audiences
• Work collaboratively across teams and functions to produce creative and compelling propositions and materials to secure both core and restricted funding
• Represent Smart Works to a diverse range of stakeholders and audiences to generate income and raise brand awareness
• Develop cultivation events considering regional hotspots
• Acknowledge, thank and recognize donors appropriate to their level of support and ensure restricted gifts are appropriately allocated
• Manage donor database and reporting
• Support Smart Works’ local centres across the UK and share learnings and guidance to help others build their Major Gifts potential

Skills, knowledge and personal attributes

Essential Criteria

• A track record of cultivating strong and positive relationships with multiple, senior and high-net worth individuals
• Demonstrable experience of making the ask, and an ability to support senior staff, volunteers and trustees to do so
• Interpersonal verbal communication and presentation skills, in order to foster strong relationships with donors and networks alike
• Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines
• Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact
• Proactive, ambitious team player, able to work from own initiative
• Passionate and enthusiastic about the mission and vision of Smart Works

Desirable Criteria

• Proven track record in securing six figure major gifts income
• Outstanding written communication skills and strong attention to detail
• An understanding of the Philanthropy landscape and its current challenges, opportunities and trends
• Experience in database management
• Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works

General duties of a Smart Works staff member

• Work collaboratively and cooperatively with all team members and take an active part in staff meetings and discussions
• Adhere to our policies and procedures and be an ambassador for our charity
• Play your part in ensuring that each woman who comes through our door is treated with respect and empathy

Benefits, terms & conditions

• Full-time role, based across our three London centres
• Monday to Friday with typical working hours 9 am-5 pm in line with centre opening hours. Happy to discuss flexible working at interview
• Salary of £34,000 - £39,000 depending on experience
• 25 days annual leave, excluding bank holidays
• Company pension
• Positive, supportive working environment with opportunities for practical training and progression
• VIP access at Smart Works sales, events and pop-up shops
• All successful applicants must provide two satisfactory references and complete a Basic DBS check

How to apply

Please submit a CV and answer the following questions via our recruitment portal by 21st June at 5pm. Your application should be addressed to Hannah Sanders, Director of Partnerships

1. Why do you want to work for Smart Works? (Max 250 words)
2. What experiences and skills do you have that make you well suited to this role? (Max 400 words)
3. In your opinion, what individual or groups of people would make an excellent Major Donor for Smart Works? (Max 400 words)

Reasonable travel costs will be reimbursed for interviews. 

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver. 

Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.

Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.

If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.

The AKU Society, a charity supporting patients with the rare genetic disease alkaptonuria, is seeking a Fundraising and Communications Officer to join their team. In this varied role, you will focus on maximising revenue from all income streams, providing effective administration and research. Experience in fundraising and communications is essential, as is excellent organisation, communication, and team-working skills. This is an excellent opportunity to make a real difference for AKU patients.

The position is full-time (37.5 hours/week) with a salary of £23,000 plus 25 days holiday, 8 bank holidays, and office closure over Christmas. The role can be fully remote (UK-based) or based at the AKU Society's office in Cambridge.

We will begin reviewing applications immediately, and the closing date for submissions is 28th June. Please note that we reserve the right to move this closing date forward once a suitable candidate has been identified. We encourage you to apply as soon as possible

To apply, please send your CV and cover letter to Dr Nicolas Sireau at nick@akusociety .org. Shortlisted candidates will be contacted for interviews.

Sonrise Services International is a Charity that supports Christian workers in the UK and throughout Europe. The Facility Manager will be an integral part of a team that is dedicated to the training experience of Christian workers around the globe.The Facility Manager will provide part-time maintenance support for the building, grounds, guest house, properties, and overall functions of our training centre located in Redhill.

As the Facility Manager, you will work with a Logistics Team that serves the Redhill Global Training Centre, a place for enrichment and training in Christian Ministry. The Facility Manager will also be available to tend the guesthouses and other Sonrise Services properties as needed. We are looking for a skilled, dedicated, and service-oriented person to join our team at the Training Centre. See attached PDF for a more detailed look at the Facility Manager job description. 

Location: Redhill, Surrey

Start Date: Summer 2024

Hours: Part-Time (20-25 hrs per week)

Salary: £20,000

Skills Needed:

•Good communicator 

•General maintenance and construction knowledge 

•Decision making skills 

•Problem solving skills 

•Adaptability 

•Proactive Thinking 

•Time management skills 

•Enjoys working with others

Bath Welcomes Refugees (BWR) is a small charity established in 2016 by volunteers with the initial intention of supporting Syrian Refugees. Since then, there have been growing crises across in the world, Afghanistanand Ukraine being the most significant recently. 

We provide a wide range of support to those seeking refuge and to make a new life in Bath and the surrounding area. Our servicesinclude providinglanguage tuition , arranging for their education, help setting up homes andproviding other support services to enable them to live independently and settle into the local community.

Whilst we work with other local charities and agencies to provide the support needed by an ever-growing number of refugees and asylum seekers BWR depends on its 250 volunteers and their enthusiasm, invaluable expertise, experience and dedication to provide a range of support to those seeking refuge and to make a new life in Bath. 

BWR is looking to recruit a part time Volunteer Coordinator on an initial one-year contract. Reporting to the Operations Officer you will be responsible for recruiting, overseeing induction, training as well as the day-to-day coordination and supervision of our volunteers. 

To be successful in this position, you will need to be 

Empathetic with BWR’s aims, non-judgemental and flexible around working times.

Have the ability to develop relationships with volunteers, clients and other stakeholders, be resourceful, collaborative and enjoy working with others with diverse experiences and backgrounds. 

You should be able to work remotely on your own initiative as well as being a team player working in a potentially high-pressure environment. You will be highly organised, able to manage and prioritise your own workload, be a good communicator and IT literate. 

Ideally your experience will include

• Working with volunteers in the charity, not-for-profit sectors.
• Recruiting, training and managing volunteers.
• Supporting and developing volunteers in their roles. 
• Good communication and listening skills.
• Working with CRM databases.
• An understanding of the data protection requirements in respect of volunteers and the organisation as a whole.

Outline of the Role

 You will be the key volunteer contact, recruiting, co-ordinating training, carrying out background and DBS checks and supporting volunteers in their various roles across the organisation to enable BWR to meet its aims.

• You will work with and provide support to the Operations Officer, Team Leaders, the Refugee and Asylum Seeker Support Coordinator and to ensure we provide appropriate resources to support our families and individuals to meet their individual specific needs. 
• Assess the suitability of volunteersin their allotted volunteer role, in conjunction with the Team leader, prior to the end of their probationary period and identify the need for additional training or other support required for the volunteer to be successful in their role.
• Provide information about the work of BWR to potential volunteers and promote volunteering in the wider community to identify potential volunteers.
• Maintaining our Case Management System.
• Liaising with the Communications Team in relation to the website and other digital communications in respect of volunteer activity.
• This is an initial one-year contract, with hybrid working (office and home). The role will require flexibility to attend meetings, liaising with refugee families and asylum seekers either during the day, evening or at weekends within the Bath and surrounding area. 

The role is based on 29 hours per week with a pro rata salary of £25-27k full time equivalent (commensurate with experience).

The role will require an enhanced DBS check.

To apply for this role please provide an up-to-date CV with a covering letter explaining in why you would be ideal for the role.

Applications will be reviewed as received.

Interviews will be held - Week commencing 15 July 2024.
 

For more information, please see Detailed Job Description and Chart of BWR Activities.

BWR is proud to be an inclusive employer that considers applicants regardless of gender identity , sexual orientation, ethnicity, disability, religion , pollical views, marital status or philosophy of life. If you have a disability or special need that requires accommodation or assistance, we will support you during the selection process

This is your opportunity to have an impact on the lives of disadvantaged people across Staffordshire and Shropshire, by using your skills to deliver front line projects which will benefit thousands of people.

The Community Foundation for Staffordshire & Shropshire is the leading independent grant-giving body in Staffordshire and Shropshire.  We award more than £2m each year to voluntary and community groups, registered charities and social enterprises across our area.  We are based in Stafford, with a satellite office in Telford, and are committed to supporting our local voluntary, community and social enterprise sector.

Within our Business Development Team there are two vacancies for Projects & Partnerships Officers.  These roles will each look after specific projects under our management.  Some projects managed by the Community Foundation include the Best Kept Village & Community Competition, Trust Transfer projects, and frontline projects supporting rough sleeping, digital exclusion and care leavers, amongst others.  As well as general administrative tasks, you will help to arrange events which support and promote our projects, create resources and manage relationships with our supporters and donors. You will be responsible for the direct delivery of some of our projects, and help to steer future projects and partnership work.  We are especially keen to hear from people with a proven track record in project management, project delivery or from under-represented communities.

Please make your application via our website, www.staffordshire.foundation/join-us or www.shropshire.foundation/staffandtrustees/workwithus

We are looking for somebody to manage and grow our volunteer programme, recruiting, training, and supporting them in their roles, and organise regular social events and activities.

Role Type: Part-time
Hours: 22.5 hours (days/times to be agreed)
Contact Type: 1-year fixed term contract
Reports to:  Foodbank Manager
Salary: £27,000 FTE / £16,2000 pro-rata
Based: Central Stratford upon Avon with some opportunity for home working

Stratford-upon-Avon Foodbank is a local independent charity founded in 2013, we are part of the Trussell Trust network of foodbanks. The Trussell Trust is an anti-poverty charity who support a network of foodbanks who provide practical support and emergency food to people locked in poverty, and campaign for change to end the need for foodbanks in the UK.

Our foodbank is predominantly run by over 150 volunteers. Our volunteer workforce is the heart of the charity having seen the Foodbank change considerably in 10 years, move location a number of times and seen the demand for our services grow.

Our Mission

To provide emergency food and support in Stratford-upon-Avon and surrounding areas for people in need, and to work with partners to prevent and relieve poverty.

Overall responsibility of the job:

We are seeking a volunteer coordinator to join our small team of staff. The postholder will take responsibility for the recruitment, training, and retention of our volunteer workforce.

The postholder will develop our existing volunteer programme, recruit, and grow the number of volunteers and deploy them into tasks and roles suitable to their individual skills.

Specific responsibilities

• Research and write volunteer policies and procedures, including risk assessments
• Develop new volunteer roles that complement the service
• Develop and market volunteering opportunities to attract new volunteers
• Recruit and select new volunteers
• Develop and deliver an induction and ongoing training programme for volunteers
• Supervise, support, motivate and review volunteers and their work
• Organise and manage volunteer meetings and events including Team Leader meetings
• Manage volunteers on a day-to-day basis including drawing up rotas, maintaining databases and processing expenses claims
• Promote the value of volunteering within the organisation and with our partner agencies across different sectors.

General

• Be part of the Foodbank staff team responsible for the overall management of the Foodbank.
• Generate income, write funding bids, and raise funds to make projects sustainable
• Monitor and evaluate Foodbank activity and write reports for funders and trainees
• Undertake additional duties occasionally, commensurate with grade of this post.

The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.

We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.

You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible. 

Key Objectives of the role:

• To assist the Fundraising Manager on the organisation of events primarily mass participation events
• To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
• Management of the fundraising inbox, social media and regular email and telephone communications
• To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post

What we offer:

• Small friendly team which allows for greater autonomy, collaborative and agile working
• Enhanced sickness and maternity policies
• Hybrid working between our London office and home
• 25 days annual leave + bank holidays
• TOIL for any evening or weekend work

We will be reviewing applications and interviewing on an ongoing basis.

For more information on the role, including the job description, click on our recruitment pack.

Posted on: 20th May 2024

Closing date: 19th June 2024

Position Overview: As the Head of Alumni Relations, you will play a crucial role in building and maintaining strong connections with our alumni network. Your primary responsibility will be to implement and oversee the management of our university ambassadors, ensuring they effectively represent and promote our organisation's mission and values within their respective institutions. Additionally, you will chair the alumni advisory board, a committee developed to grow the alumni community and act as a sounding board feeding back into the organisation's strategy.

Key Responsibilities:

Ambassador Program Management: Develop and implement strategies to recruit, train, and support university ambassadors. Provide ongoing guidance and mentorship to ambassadors, ensuring they understand their roles and responsibilities. Monitor ambassador performance and provide feedback to optimise their effectiveness.

Relationship Building: Collaborate with university administrators and career services to maximise our presence on campus, developing new pipelines for future delegate recruitment.

Alumni Advisory Board Management:Recruit, onboard, and engage members for the Alumni advisory board. Facilitate board meetings, set agendas, and ensure effective communication and collaboration among board members. Seek input and guidance from the board on alumni engagement strategies and initiatives.

Alumni Development: Organise CPD opportunities for alumni, including seminars, webinars, and skill-building workshops. Coordinate social get-togethers and informal networking events to facilitate connections and foster community among alumni..

Qualifications:

• Proven experience in alumni relations, event management, or related fields.

• Strong leadership skills with the ability to motivate and inspire others.

• Excellent communication and interpersonal skills.

• Demonstrated ability to build and maintain relationships with diverse groups of stakeholders.

• Strategic thinker with the ability to develop and execute innovative engagement initiatives.

• Detail-oriented with strong organisational and project management abilities.

• Ability to work independently and remotely while maintaining a high level of productivity and motivation.

• Familiarity with social mobility issues and a passion for making a positive impact on individuals' lives.

• Good networking skills.

Characteristics of a Successful Candidate:

A successful candidate for this role will possess a genuine passion for alumni engagement and a commitment to supporting the professional development and success of alumni. They will demonstrate a collaborative spirit, strategic thinking, adaptability, resilience, empathetic communication, results-driven mindset, innovative problem-solving skills, and a commitment to ethical and professional conduct.

The Aleto Foundation is an equal opportunity organisation. We value diversity and encourage applicants from all backgrounds to apply. Shortlisted candidates will be contacted for an interview.

Note: Only successful applicants will be contacted. We appreciate your understanding in this matter.

Thank you for considering joining The Aleto Foundation and contributing to our mission of empowering young leaders and fostering social mobility.