Communications Manager Jobs
Job Title: Supporter Care Coordinator
Salary: £27,000 per annum
Team: Supporter Engagement Team
Hours: 37.5 hours per week
Location: Shooting Star House, Hampton
** To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification. **
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Supporter Care Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Individual Giving Manager in the provision of excellence in supporter care for individuals supporting all fundraising activities and projects related to Shooting Star Children’s Hospices Individual Giving programme, Gifts in Memory fundraising and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Individual Giving Manager on supporter stewardship.
The Supporter Care Co-ordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
The Ogden Trust is recruiting for a Programme Officer to support the delivery of our informal science learning programmes across England, working with universities and employers.
The Ogden Trust is a charitable Trust, supporting the teaching and learning of physics. The Trust supports a range of initiatives, programmes and projects to promote the teaching and learning of physics.
The Programme Officer will report to the Programme Manager for the Opportunities for All strand of the Ogden strategy, which includes our work with universities to support physics outreach and public engagement and physics-related internships for 16-18-year-olds. They will manage the administrative and reporting side of the programmes, and organise related events.
Who we are looking for
You will need to have a good understanding of the informal science learning landscape and higher education in England and an interest in physics in particular. You must be able to communicate professionally and effectively with outreach professionals, academics and employers in physics-related sectors.
An excellent team player, you will have experience of working in programme administration and events organisation, with strong communication and organisational skills. A track record of building successful working relationships with a range of internal and external stakeholders, particularly higher education and industry and the ability to work on your own initiative are valuable.
The client requests no contact from agencies or media sales.
The Regional Fundraisers role is to mobilise and maximise local fundraising activities in order to raise income to support the work of the charity. Working to the Director of Fundraising and with other senior fundraising staff, develop and implement a comprehensive regional fundraising strategy to maximize income generation and donor engagement within the region. You will be required to be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity as well as identify, cultivate, and grow relationships with community groups, schools, individuals, and corporate donors within the region, focusing on donor retention and growth. You will also organise and coordinate fundraising events, campaigns, and initiatives within your region, including virtual and in-person events when applicable.
This is a home-based role covering a designated geographical area which you are required to live within, or be willing and able to relocate to. There will be extensive travel across the region with the potential to be based in a local visitor centre at least 2 days per week.
Regions
Scotland – within 50-mile radius of Aboyne in Aberdeenshire
South East – within a 50 mile radius of Snetterton, Norfolk
North East – within a 50 mile radius of Blackpool, Lancashire
We are looking for someone with experience in fundraising with a track record of successful donor cultivation and relationship management. You will have a good knowledge of the local community in your region and be proficient in the use of Microsoft Office to support your work.. You will be a natural project manager with the ability to manage multiple tasks and deadlines. You will need strong networking and interpersonal skills. You will work in a flexible and collaborative manner and be willing to travel within your designated area and across the UK as required.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and people with health conditions or impairements.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
Please ensure you state in your application which region you are applying for.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be supporting a renowned national children's charity in their search for a Philanthropy Manager (Trusts).
This is an exciting opportunity to become part of a professional and motivated team generating income from trusts and foundations.
As Philanthropy Manager you will maximise income by engaging, managing and inspiring funders and prospects. You will ensure the continued strength of the prospect pipeline by identifying new funding opportunities with trusts and foundations. You will be responsible for the delivery of income from supporters and prospects in your portfolio. You will also develop and deliver tailored solicitations and stewardship plans, proactively improving knowledge capture and understanding of supporters through relationship building.
To be considered for this role, you will need:
- Experience of securing support from institutional funders by producing high-quality, compelling written and creative materials.
- A track record of demonstrating strategic thinking, initiative and creativity to achieve outcomes.
- Knowledge of philanthropic trends in major giving fundraising across the UK to identify and exploit new opportunities to a successful conclusion.
- Excellent written communication skills to analyse, interpret and present complex information to influence others successfully
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill.
Salary: £26,388 - £29,986 per annum plus Inner London Allowance of £3,366 if eligible
Full-time, permanent
Location: Flexible. You can work remotely, OR in the office (London), OR Hybrid.
Deadline for applications - Monday 3rd June 2024 at 9am
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in London.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 9,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Spear Clapham Junction and Spear Hammersmith
Contract: Permanent, Full-time
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Salary: from £30,000
Closing date: Monday 17th June, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Download our application pack below for more information about the role and Resurgo
Want a taste of coaching? Come along to our FREE coaching workshop!
Find our event on Eventbrite:
Approaching challenging conversations: A free coaching workshop Tickets, Thu, Jun 6, 2024 at 6:00 PM | Eventbrite
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
In this role, you’ll be responsible for:
Strategy, vision and impact [25%]
- Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training [25%]
- Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management [20%]
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme [20%]
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations [10%]
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- You are IT literate
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities
- Training, guidance and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
In the event of a job offer, a DBS check will be requested.
The client requests no contact from agencies or media sales.
Warehouse Manager
Nechells, Birmingham, B7 5QT
Salary: £27000 per annum
Location: Birmingham, B7 5QT
Hours: Full Time 37.5 per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Regional Warehouse Operations Manager
FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week. We also support people through our Employability programmes, enabling them to learn skills and find rewarding work – some for the first time.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The Role
FareShare Midlands is a high-profile charity with stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK. You will work towards, and achieve, a best-in-class in operation not accepting standards or a service that falls short of this.
As the senior person on site, you will be the key point of contact for operations, logistics and stock allocation for your region. You will be responsible for all compliance issues including food hygiene, health & safety and security of the depot and the safety and wellbeing of all visitors, contractors, depot staff and volunteers.
The main role will be to lead the successful day to day operations and ensure the ongoing success of the FareShare Midlands Regional Centres. This will involve working closely with staff and volunteers to ensure that all activities, including operational and order processing are completed to the agreed standard & daily timetable.
With colleagues in the Supply chain & Development functions, you will help develop new operational/logistic activity and lead on the implementation of growth of your RCs activity, capacity and output.
You will report to the Regional Warehouse Operations Manager and will be a key member of the Operations team across the Midlands region. You will identify and share good practise within and outside the Midlands, working closely with colleagues in the other regional centres.
In agreement with the Regional Warehouse Operations Manager, you will set out relevant Ops KPIs and targets and will join daily calls and weekly meetings to discuss and help resolve issues across the Midlands region, working as ‘one team’ with colleagues from other functions and regions.
Opening times:
Over the week the depot will be open for the hours required, with staff working 37.5 hours per week which may include working in evenings and weekends on a rota basis if the performance and growth of the region requires it. You will work with the Regional Operations Manager to implement the shift patterns required to provide the service to our members and communities.
Main responsibilities
Job responsibilities will prioritise but not be limited to:
1. Operations:
· Co-ordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and Health & Safety
· Be responsible for the supervision, development, and training of all staff & volunteers
· Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
· Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
· Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
· Ensure that community food members in your region receive a service, supply and variety of food that is expected / agreed, working closely with the Development Manager to flag potential issues with supply and/or service
2. Health & Safety, Food Hygiene & Equal Opportunities:
· Be responsible for the Health & Safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers
· To support health and safety advisor in carrying out risk assessments
· Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain gold standard at audit level
· Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.
3. Human Resources
· Lead & develop your direct reports on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out
· Be responsible for warehouse staff personal development reviews, regular 1-2-1 meetings and support as required
· Work with the Volunteer co-ordinator to recruit and train the right volunteers and other work placement trainees within the project
· Work alongside the volunteer team to ensure a complete and Up To Date rota is available – supervising volunteers should also be included on the JD
4. Key Performance Indicators and financial responsibilities
o Cost control
o H&S – accidents and near misses
o Service level & complaints
o Food safety standards and audit scores
o Waste and conversion rate
General
Person Specification - Skills, Qualities & Experience
Essential
· Established (minimum 3 years) warehousing knowledge including managing Staff and Rota’s.
· Depot management experience, managing stock control, payment reconciliation and putting all required warehouse processes in place.
· Stock management of perishable goods, putting processes and checks in place from goods in to goods out, creating stock count processes, managing stock rotation.
· Line management experience, including projects and associated budgets to time, to cost and to quality.
· Commercial experience; managing budgets, identifying cost savings, revenue generation and meeting KPI targets.
· Familiarity with and experience of working in CI or Lean culture including leading on review and improvement processes.
· Experience of developing and implementation of performance management systems for service delivery including monitoring and evaluation.
· Understanding of the voluntary and community sector and volunteering.
· Strong communication and interpersonal skills, with the ability to deal with people at all levels building successful and productive relationships, both internally and externally.
· Facilitation, networking and group work skills and the ability to work successfully with groups of different sizes and backgrounds.
· Working within diverse communities such as urban, suburban, small towns and / or rural and with a wide variety of voluntary and community sector organisations.
· Enthusiastic and self-motivated with excellent team-working and team building skills.
· Ability to use own initiative, working independently when required.
· Good time management with ability to manage workloads, set priorities and meet deadlines.
· Demonstrable IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).
· Encouraging and promoting equality, diversity and inclusion in the delivery of services and experience of working effectively with people from a range of backgrounds.
· Evidence of continual self-development of knowledge and skills.
Desirable
· Some experience of financial management, including control over budget setting and performance management
· Relevant experience of working in the food industry, probably in a retail operations management or production management resulting in a strong understanding of all the core areas around operations, food safety, health and safety and good business practice.
· Relationship management and partnership working with senior stakeholders across multiple sectors.
· Transferable experience that demonstrates a high likelihood to fit into the management culture of a medium sized voluntary sector organisation that is underpinned by the organisation’s values.
· Volunteering Experience & Experience of Managing Volunteers
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for receipt of applications is 27th May 2024.
The client requests no contact from agencies or media sales.
Would you like to be part of a passionate team working to prevent harm to children?
· £26,207 FTE plus pension and NI contributions
· Monday to Friday 8.30am-2.30pm – or Part Time or Job Share
· Free parking
· Term time only. Annual Leave compensation included in FTE salary.
· Employees’ Assistance Programme
· Uniform provided – polo shirt and fleece
You will be a key team member, being the first to welcome schools when they arrive in the morning. You will take them through their day, facilitating and making everything run smoothly.
On days that you’re not Visit Managing you’ll be a Guide for small groups of children, taking them on their interactive educational journey through the safety zones.
This role could suit you if you are…
Well organized and have experience of managing different scenarios calmly, with confidence, and good humour. You will be able to engage, and enjoy working with, people of all ages from 10 to 80 years old. A real team player who is prepared to take responsibility for ensuring a smooth service for all involved. Someone that has strong safeguarding values and passionate about promoting the well-being of children and young people.
Experienced in working in face-to-face delivery in any sector, having an education or training background would be desirable.
Enhanced DBS check with children’s barred list information required
To apply send your CV and a covering letter telling us why you’d like to be one of our Visit Managers to the email address in the Job Description
Deadline is midnight on Sunday 2 June 2024
If you’d like a chat about the role before applying just call Elaine on 0116 262 9739
To apply please send CV and covering letter telling us why you'd like this job and how you fulfill the criteria
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Qube we are working in partnership to make a difference in Shropshire by providing volunteer brokerage and governance support to voluntary groups and organisations.
The role of the Volunteer and Infrastructure Officer is to support the Volunteer and Infrastructure Team Lead within the Voluntary and Community Support team providing high quality information, support and expertise in infrastructure support opportunities available to groups and organisations within Shropshire.
They will promote volunteering and encourage new volunteers to come forward for the benefit of Shropshire groups, organisations and communities. Provide governance advice, support, and guidance to local community/charitable groups and organisations, including support to staff/volunteer managers on volunteer recruitment and retention and develop working relationships with community led/based local groups to support future growth and sustainability.
They will also offer and make aware training opportunities and provision to support group and organisational compliance and safety.
This is currently a fixed term position until 31st March 2025 with extension possible dependent on further funding.
The Senior Business Partner for Learning & Development (L&D) is responsible for working closely with the Head of People and Culture to develop and manage a sector-leading programme of organisational learning, development and training, and to develop effective strategies to ensure that the Trust is a high-performance, people-centred learning organisation.
This role will support the Trust to develop and retain the best talent by instilling a culture of high performance and continual improvement, delivering high impact and developing individual and collective expertise to meet the scale of the challenges ahead.
As an experienced L&D professional, the post holder will focus on the learning and development of early career professionals, managers, and leaders, working across all departments and all levels of seniority. The role will focus on supporting talent mapping, succession planning, internal progression, mandatory training and driving the Trust’s commitment to the learning and development of our people, focusing on introducing a best-in-class apprenticeship programme for the conservation sector, as well as developing a Trust-wide coaching culture.
Driving the operational delivery of the L&D strategy, the role is responsible for embedding culture, values, performance, and impact through high-quality learning and development, working closely with the Head of People and Culture and with other Heads of Department to ensure a Trust-wide drive to become an ambitious learning organisation and employer of choice.
The People and Culture team is close-knit and collaborative encompassing HR, Volunteering, Culture and L&D. We have recently implemented a new and dynamic HR system, which will support the post holder in a number of their workstreams and deliverables. We work hard to ensure everyone at the Trust has a positive experience, with a strong culture, clear expectations, professional processes and procedures to support, and the required training and development to deliver their roles and grow in their career with us.
We are an engaging team of individuals, curious, questioning, explorative; we love to introduce innovations and new ways of working, and seek solutions to improve the working experience – for ourselves in the People and Culture team and for others. We are communicators – we like to talk, to share, to engage and to embrace diversity of thinking.
This role is a permanent position working 30 hours per week over four days (we can be flexible on which days). We are proud of the flexible working practices at Essex Wildlife Trust and would be happy to consider requests to work flexibly. The starting salary for this post is £30,000 per annum (FTE £37,500) and based at our Head Office location at the beautiful Abbotts Hall in Great Wigborough. Essex Wildlife Trust offers flexible homeworking arrangements. Further details of the hybrid-working arrangements will be shared at interview.
To make an application, please complete an online application form on our website by 5pm on Friday 31 May 2024. Interviews will be held on Tuesday 11 June 2024.
The client requests no contact from agencies or media sales.
Who we are:
The Dalit Solidarity Network is a small human rights organisation working to eliminate caste-based discrimination in the UK and South Asia. Registering as an official charity in 2003, Dalit Solidarity Network UK continues to grow as an effective campaigning and advocacy organisation, working on the issue of caste discrimination in the UK and being an active player in the global movement. Our major areas of work include documenting 'everyday casteism', building capacity of businesses to address caste-discrimination in overseas supply chains and UK operations and working with UK Higher Education Institutions to protect against caste-discrimination.
About the role:
We are seeking a part-time Office Administrator for 2 days/week, initially for one year with a possibility of renewal. The hours can be worked flexibly with prior agreement of the Director. Hybrid-working arrangements (from home and on site) will be considered.
Main responsibilities:
Administration:
· Responsible for day-to-day administration and office management and providing secretarial assistance to the Director & diary management.
· Maintenance of files and records both physical and computerised system filing and computerised database systems and email lists.
· General office management including scheduling meetings, arranging travel, managing expenses, liaising for office management, ordering office supplies, etc.
· Organise and take minutes for key meetings – including quarterly Board meetings and AGM.
· Undertake such duties and responsibilities appropriate to the role as the Director may request.
Communication and Outreach:
· Maintain and update DSN-UK website and social media, coordinate internal and external information-sharing and communication with stakeholders and network partners.
Finance and Accounts:
· Responsible for maintaining records of all financial transactions and reconciliation of all bank statements.
· Assist in the preparation of budgets for donor proposals to ensure all relevant costs are included and that the budget is accurate and comprehensive.
Person specification:
Essential:
- Experience of working in an office providing admin support, including the ability to use Microsoft Word, Excel, and Outlook
- Experience of management of spread sheets for budgeting, financial analysis and reporting
- Good digital communications skills - including writing emails, newsletters, and drafting web copy, demonstrating good written and oral communications skills in English
- Knowledge and experience of mass email tools and systems
- Experience in taking formal minutes or notes
- Ability to carry out instructions quickly and accurately
- Good interpersonal skills
- Excellent attention to detail
- Ability to work on own initiative and sometimes unsupervised
- Ability to work as a member of a very small team
- Ability to work to deadlines.
Desirable:
- Experience of updating, managing and maintaining a website and social media platforms
- Experience of working in the UK Voluntary Sector.
Benefits: The Office Administrator is entitled to 25 days annual leave (pro rata, not including bank holidays). Pension scheme with matched contributions of 5%. Hybrid and flexible working of 14 hours/week.
Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office periodically, e.g. 1 day per 2 weeks.
Interviews: Interviews will take place in the week commencing 1 July 2024.
How to apply: To apply, please send your CV and a supporting statement. Candidates will be expected to provide proof of the right to work and reside in the UK.
The client requests no contact from agencies or media sales.
About the role
This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website.
Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.
What you will do as part of our team
Marketing:
-
Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness.
-
Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams.
-
Co-lead on the project management & delivery of a new website
-
Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines
-
Contribute creative ideas to generate content for campaigns, news stories, blogs and social media
-
Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar
-
Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys
-
Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach
Monitor impact
-
Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics.
-
Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently
-
Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions
-
Lead on the moderation and tracking of website usage
-
Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals
-
Lead on the monitoring and track Google ads & analytics
-
Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities
Strategy
-
Support the creation & delivery of the digital audit of GD web & socials
-
Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy
-
Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events
Other
-
Attend and participate in relevant team meetings, and other ad hoc meetings when necessary
-
Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events
-
Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our Welsh language service within the Fund.
The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.
The role is essential to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.
You will be the Fund's first point of contact for internal and external enquiries relating to the Welsh language and you will maintain an effective relationship with the Welsh Language Commissioners Office and with Welsh organisations. You will be part of the Fund's Communications Team and will work closely with our Translator to support our internal translation process.
The post holder will work independently to provide specialist leadership and support to teams within the UK to secure our provision of bilingual services.
The ability to speak and write in Welsh fluently and confidently is essential for this post.
Deadline: Monday, 3 June, 2024
Interview Date: Friday, 7 June 2024
Location: Newtown or Cardiff - Hybrid working
We have a hybrid approach to working, work pattern and this role can be based at Cardiff or Newtown, along with homeworking.
Essential criteria
- There must be an understanding of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards.
- Fluent in spoken and written Welsh, with a proven record of high quality Welsh proofreading
- Experience of providing training such as Language Awareness training to staff and customers
- Experience of using persuasion skills to ensure that the Welsh language is streamed across the organisation
- The ability and experience of working closely with the main Welsh organisations.
Desirable criteria
- Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
- Ability to work correctly to tight deadlines
- A strong understanding of the importance of a bilingual brand across the communication mix
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to announce that we are seeking to recruit a new Grants Officer.
Our Grants Officers hold responsibility for operational and administrative support to the fund management of a portfolio of grants on UK Aid Match. The role supports operational management of the fund with the development and maintenance of efficient operating and reporting procedures, as well as contract administration, budget support and logistics, and ensuring grants move efficiently and timely through the grant management cycle. Role holders also support the teams on aspects of managing project documentation and duty of care.
Our Grants Officers develop insights into the wide range of organisations, sectors, approaches, and countries that FCDO are working in, gain understanding of how large donor funding mechanisms operate, and learn a range of relevant skills for working in the development sector. Proactive and driven candidates will have the opportunity for professional development within a dynamic international development consultancy firm.
We are looking for an experienced Youth Worker, to deliver training sessions and projects to young people through youth centres, community groups, schools, secure units and alternative provisions across South Wales and Bristol (including surrounding areas) and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 9,000 young people affected by street violence each year in emergency first-aid through a team of 300 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors Youth Worker in the Region, you will deliver high quality training, develop new partnerships and maintain positive relationships.
The key areas of focus include:
-
To deliver training sessions to young people and partners to required quantity and quality, and support the development, testing and implementation of new training content.
-
To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
-
To support the management of volunteers and provide the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.
We would also consider part time applicants for this role on request.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The organisation:
We are delighted to be partnered once again with the Royal Marsden Cancer Charity, who raises money solely to support The Royal Marsden, a world-leading cancer centre. They ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. They are seeking a passionate Social Media and Content Officer to join their ambitious team on a permanent basis.
You will be responsible for:
- Supporting on the planning and delivery of organic social media campaigns across all aspects of the charity’s work
- Working with the digital team to create campaigns and communication plans across all channels and aligning with paid activity, email communications and blogs to create a multichannel approach
- Supporting busy content calendars and managing email production schedules
- Working with the digital team, in particular the Digital Officer to bring case studies and supporter stories to life and publicise these across platforms
- Monitoring social channels, responding to their audience and proactively searching for opportunities for conversation and interaction
- Working with patient influencers, celebrities and working with the Social Media and Content Manager to build an influencer network
- Supporting the Social Media and Content Manager in upskilling teams across the organisation, increasing their knowledge and understanding of social content and how to use their channels.
- Monitoring social media trends and spotting opportunities that could build on and develop their audiences and content
- Working with colleagues to think creatively and produce bold, engaging content that works across multiple communications channels
- Working with colleagues and existing data and insights to understand supporters needs and behaviours.
- Safeguarding the integrity of The Royal Marsden’s Cancer Charity’s communications programme, ensuring it complies with data protection regulations and any other applicable legislation
- Analysing social performance and reporting back to the Social Media and Content Manager and wider team on ongoing performance
Person specification:
- Experience creating content (including Reels for Instagram) for and managing social media channels, including Facebook, Instagram, Twitter, YouTube and LinkedIn
- Experience with social media reporting tools
- Knowledge and understanding of social media best practice and following latest trends
- Excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
- Knowledge and understanding of digital technologies, an interest in social media and commitment to continuous professional development and learning
- Ability to communicate, collaborate and build good working relationships
- Ability to work proactively, bringing energy and creative ideas and managing content for different channels concurrently
What's on offer:
This role is offering a salary of £28,000 - £32,000, depending on experience and will be based at either their Chelsea or Sutton site for 2 days a week. This is a fast moving role and applications will close as soon as a suitable candidate is found.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.