Communications manager volunteer roles in axminster, devon

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Taunton and District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

OVERVIEW – ANOTHER WAY

Another Way is a charity founded by Amy Bray in 2019, when she was 16. Another Way is an educational environment charity. We educate and influence those around us, inspiring all to live with kindness towards our planet. We are youth-led with a multi-generational appeal.

We are scaling fast, particularly as our Power of 10 app grows, extending our community of young changemakers. The Another Way charity team now requires support for the Board of Trustees.

ROLE HEADLINES

The clerk will play an administrative and procedural role, supporting the smooth and compliant operation of the charity’s governance and trustee meetings, a key member of the team.

Below are the details of the role and we invite applications that demonstrate experience in the areas outlined including both charity clerk and ideally familiarity with company secretarial duties. We envisage this voluntary role to require approximately two days per month/ 2-3 hours per week.

RESPONSIBILITIES

Administrative and Organisational Support:

• Managing the trustee board's administrative tasks.
• Ensuring efficient meeting organisation and record-keeping.

Governance and Compliance:

• In conjunction with our legal partner
• providing guidance on governance, constitutional, and procedural matters.
• Ensuring the board operates in compliance with legal and regulatory frameworks.
• Advising on the potential consequences of non-compliance.

Meeting Management:

• Convening and supporting meetings of the trustees.
• Taking minutes of trustee meetings.
• Dealing with trustee correspondence between meetings.

Other Responsibilities:

• Working closely with the Chair of Trustees and the Chief Executive Officer.
• Ensuring the trustee body fulfils its responsibilities.

CANDIDATE REQUIREMENTS

• Strong personal commitment to the values and objectives of Another Way
• Demonstrable success managing charity governance and compliance
• Knowledge, or willingness to learn, of environmental issues and solutions
• Excellent communication abilities and organisational skills
• Knowledge of online systems such as Microsoft applications including OneDrive and Sharepoint. Also, other collaboration tools such as Slack or similar.

Please apply with a CV and a covering email summarising your experience and interest in the role.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Organiser for the Dorset Group in Lyme Regis. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.

In this role you’ll be able to develop your organisation, communication, administration and negotiation skills. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2.Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Taunton and District Group. As our Fundraising Volunteer you’ll support your Fundraising Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Volunteer for the Taunton and District Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.

In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Time Commitment

We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Yeovil and Sherborne Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

ABOUT SPRINGBOARD

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.

As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

ABOUT THE OPPORTUNITY

As Springboard’s Youth Academy’s activities and ambitions continue to grow, we are seeking a Secretary to join our existing Board of Trustees. 

We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow. 

We are committed to nurturing a board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care. 

Responsibilities of the Secretary include:

• Organising meetings
• Taking minutes and summarising actions for a team
• Contributing to Charity Commission reporting
• Preparing papers for board meetings
• Convening the Chair and Director to develop meeting agendas
• Assisting with planning Springboard’s annual Away Day 

Qualities: 

• Strategic thinking
• Excellent communication skills
• Confidence and a willingness to speak their mind and ask challenging questions
• Teamwork and collaboration skills
• Understanding of safeguarding and confidentiality
• Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
• Independent judgment
• Commitment to making meetings inclusive and welcoming to Trustees with all levels of experience
• Advocacy and networking skills to help us build new relationships
• Willingness to offer expertise, skills and personal insight to support us
• Passion for championing work that centres newly arrived young people

TIME COMMITMENT

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity. 

As Secretary, you will be required to spend approximately 1-2 hours prior to each quarterly meeting supporting with preparation. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier. 

Who we are

As the charity partner of the Royal College of Veterinary Surgeons (RCVS), we are dedicated to advancing the quality of veterinary care for the benefit of animals, the public and society. We achieve this through evidence-based veterinary medicine, research and education. By working together with veterinary teams, animal owners and all those involved in animal health, we strive towards our vision of healthier animals, people and planet. 

The role

We are looking for individuals who share our commitment to improving animal health to join our Board as lay trustees. Lay trustees (ie, trustees who are not vets or vet nurses) play a crucial role in ensuring that the Board benefits from a diverse range of perspectives and skills. 

We are particularly seeking people who have experience of: 

• Fundraising and/or leadership in the charity sector, or 

• Business development and entrepreneurship, or 

• Commercial leadership experience, with a strong understanding of business operations and strategic management, or 

• Quality Improvement in human healthcare

This is a voluntary position, offering a unique opportunity to contribute to the strategic direction and governance of a dynamic charity.

Key responsibilities 

• Attend and actively participate in three Board meetings each year and additional committee meetings as required. 

• Provide independent oversight and constructive challenge to the Board’s decision-making processes. 

• Ensure the charity adheres to its mission, values and legal obligations. 

What we offer 

• The opportunity to make a significant impact on animal health and welfare, the veterinary profession and experience of animal owners. 

• A supportive and collaborative board environment. 

• Reimbursement of travel expenses. 

Trustees are appointed for a term of three years, with the option of re-appointment for a further term. 

If you are passionate about making a difference to the veterinary care that animals receive, we invite you to join us in shaping the future of our charity.

Social Friday

Social Friday reinvents the end of the workweek by transforming unproductive Friday hours into a global tradition of purpose, teamwork, and impact—connecting businesses, nonprofits, and communities through hands-on engagement.

Fridays are the least productive time of the week. Work slows down, focus fades, and hours are lost. Social Friday isn’t just a project—it’s a movement. A global tradition in the making that transforms the least productive hours of the week into moments of connection, impact, and purpose, where doing good becomes a habit. Beyond one-time events, Social Friday is designed to scale into a lasting global movement, embedding social impact into work culture and everyday life.

How It Works

A scalable platform connects businesses, NGOs, and volunteers, transforming Fridays into a global force for change through engagement, collaboration, and gamification. By integrating leaderboards, challenges, badges, and rewards, Social Friday keeps participation exciting and fosters a culture where social impact becomes part of the routine.

This isn’t just about reducing disengagement. It is about transforming the way society, nonprofits, and businesses connect, creating a future where social impact is a shared responsibility, embedded into everyday life. Social Friday has the power to turn the least productive time of the week into the most meaningful, a global tradition, the Olympics of Giving Back.

Sponsorship Lead - Social Friday

Volunteer Role Description (remote, unpaid)

MASTER OF CONNECTIONS, CHAMPION OF PURPOSE? TIME TO TURN VISION INTO PARTNERSHIPS.

If you’re the person who knows how to open doors, foster relationships, and connect the right people to the right mission, this is your arena.

At Social Friday, we’re not just changing how Fridays are spent. We’re redefining what Fridays stand for. We’re turning Friday afternoons into moments of connection, purpose, and impact. Think of it as the Olympics of Giving Back. We’re looking for someone who can bring the right sponsors on board to keep the flame burning.

As our Sponsor Care Lead, you’re more than just a connector. You’re the bridge between Social Friday and the partners who believe in our mission. You’ll work directly with the founder to craft sponsorship strategies, build meaningful relationships, and keep sponsors engaged, excited, and invested in the game-changing power of Fridays.

This isn’t about cold calls and contracts. It’s about creating connections, aligning visions, and making every partnership a win-win.

ABOUT THE MISSION Social Friday is here to transform the least productive time of the workweek into something extraordinary. We connect nonprofits, companies, and individuals in shared moments of purpose and social engagement, redefining how we spend our time and why it matters.

To amplify this mission, we need partners who get it, believe in it, and want to be a part of it. That’s where you come in.

KEY RESPONSIBILITIES

• Develop and implement sponsorship strategies that align with Social Friday’s mission and impact goals

• Identify potential sponsors and initiate conversations that lead to lasting partnerships

• Craft compelling pitches that communicate Social Friday’s story and value proposition

• Serve as the main point of contact for sponsors, managing communication, follow-ups, and relationship-building

• Collaborate with internal teams to align sponsor needs with Social Friday’s initiatives and storytelling

• Track sponsor engagement and ensure that each partnership delivers maximum value

• Maintain a sponsorship pipeline, from prospecting to securing deals and post-event follow-ups

• Organize and execute sponsor-related events, meetings, and presentations

QUALIFICATIONS

• Proven experience in sponsorship, business development, or partnership management

• Strong communication and negotiation skills, the kind of person who can get a ‘yes’ where others might get a ‘maybe’

• Ability to craft compelling narratives that connect brands with purpose-driven initiatives

• Comfortable using CRM tools to manage leads and track progress

• A knack for building relationships that feel less transactional and more like teamwork

• Passion for purpose-driven work and a genuine interest in impact, connection, and positive change

• Bonus if you’ve worked in social enterprises, NGOs, or brand partnerships

JOIN THE MOVEMENT This is more than sponsorship. It’s about connecting companies to a purpose bigger than profit, aligning values, and making Fridays unforgettable.

This is the Olympics of Giving Back. You’re the one bringing the champions to the stage.

Ready to turn Fridays into something extraordinary? Let’s talk.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-4 weeks

The purpose of the Institute of Osteopathy Appointments Committee is to ensure high standards of competence and performance on the main governing body, the Council of the Institute of Osteopathy (iO), with a focus on recruitment.

We are seeking a new professional member to join our committee to aid this important work.

You should have broad experience and a practical attitude with a proven track record, and ideally have experience in the following areas:

· Human Resources

· Executive development and performance management

· Knowledge of employment law

· Board/committee experience

The Committee meets quarterly online/in person to advise on such matters as promotional strategy, review candidate profiles against council member role specification, appraise the performance of the non-executive members of council and ensure that governance-related processes around appointments and term renewals are fit for purpose and working effectively.

Please see the attached role specification for full details of the responsibilities.

If you are interested in this opportunity to shape the development of UK Osteopathy, please submit your CV along with a covering letter detailing how you meet the role specification by close of business on Monday 26 May. Interviews will take place in mid-June.

About the iO

The iO, as the lead body in the profession, has a clear and mandated mission to improve patient care by supporting and developing the education and practice of osteopathy, and universal access to osteopathic care. 

Our mission is to support, unite, develop and promote the profession for the improvement of public health and patient care. We are committed to realising our vision to see osteopathy become a growing and thriving profession, recognised and accessible to all.

This is an exciting time to be joining UoGSU as we are implementing our new strategy. As an organisation we have been focused on communities, change and the education of our members.

We are looking for a trustee with experience and expertise in finance – this trustee will chair our Audit and Risk committee. You will be a qualified accountant with experience of financial management, governance and oversight and an understanding of financial audit best practice. Previous experience of Audit and Risk committee work is of interest but not essential.  Each term lasts 3 years and trustees can serve a maximum of 2 consecutive terms.  Extensions are dependent on re-election to the board.

The individual appointed as trustee will need to be sympathetic to the aims of the SU and more generally share a commitment to the broader values of the student movement; student representation, student rights and the student experience – and the importance of students having a platform to organize together to help make these values a reality.

The role requires a careful balance; trustees need to respect the democratic will of the membership where possible but also be willing to think creatively, challenge constructively and point out potential risk. The Board is comprised of Student Trustees and External Trustees and oversees the work of a team of permanent staff and Student Officers led by the Chief Executive.

An eye for detail to ensure the SU is being well governed and the ability to see future opportunities are also important.

The role is to serve on the board of trustees. Each term lasts 3 years and trustees can serve a maximum of 2 consecutive terms. Extensions are dependent on re-election to the board.

General candidate requirements:

All candidates will need to be comfortable reading and understanding financial information (or be willing to learn more about this aspect of the role). They should also have the following:

- An understanding of business management.
- A willingness and ability to devote the necessary time and effort to attend board andother meetings, including preparing and reading for those meetings.
- A willingness to speak their mind and contribute.
- Excellent communication and interpersonal skills.
- Analytical ability and good independent judgement.
- An understanding and acceptance of the role of a Charity’s Board of Trustees (including the legal duties, responsibilities, and liabilities of Trusteeship).
- A commitment to act in accordance with the Nolan principles for ethical conduct in public service and the SU own values.

Desirable but not essential:

-Recent experience of the higher education sector or of Students’ Unions.
-Experience or knowledge of board governance.

Commitment required

Board Meetings: There are 5 scheduled meetings each year, usually held early evening and lasting 2 to 2.5 hours, with extra meetings added if required (although this is rare). Each meeting will have associated reading and preparation work. Meetings are usually conducted face-to-face, but trustees may participate remotely depending on their schedule and other commitments.

Sub-committees: All trustees will Chair or sit on our board sub-committees – the Audit & Risk and People Committees. These committees usually meet up to 4 times each year and are scheduled to fit trustee availability.

Board members will also need to be available to approve decisions electronically between meetings if required.
If feasible, Board members are also encouraged to visit the SU and observe major events such as Welcome.

Background to the role:

Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness.  We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.

Availability/commitment:

· To live in or near Hammersmith and Fulham, or travel regularly through

· To be able to spare 1-2 hours a week, preferably during working hours

Role of the Keep Active Volunteer:

· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].

· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.

· Support might include:

- A walk around their local community possibly going to the park or visiting shops.

- Encouraging them to complete a prescribed gentle exercise program.

- Keeping an older and sometimes isolated person company.

- Visiting someone in their homes to help them reach their exercise goals.

NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.

We will provide:

· Induction training and NHS Community Rehabilitation led training (weekday training).

· Regular contact and support from the project staff.

· Occasional social events for volunteers

· Occasional training opportunities for volunteers

· A reference after 3-6 months of volunteering with us

· An enhanced DBS check

· Reimbursement of travel expenses incurred during your volunteering

Skills needed:

· Good listening and communication skills and a good level of spoken English.

· Empathy and a kind and patience approach.

· Enthusiasm and commitment.

· A friendly personality.

· The desire to make a positive difference to someone’s health and wellbeing

· Ability to cope with clients who are unwell.

· A positive attitude towards empowering and improving the lives of older people

· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)

Accountable to:

Keep Active Coordinator

Science plays a crucial role in shaping the future of our planet, and at Physics Partners, we’re on a mission to inspire and support the next generation of physicists. We’re a small charity focused on enhancing the physics skills of teachers and students, with a particular emphasis on underrepresented groups.

We are seeking two new trustees with expertise in charity law, STEM education, industry, or fundraising, to help us grow and impact even more schools. One of these trustees will also be invited to take on the Honorary Secretary role.

As a trustee, you’ll have the chance to guide the charity’s strategic direction, support fundraising efforts, and ensure effective governance. This is a voluntary, unremunerated role with travel expenses covered. If you’re passionate about education and want to help shape the future of physics education, we would be delighted to hear from you.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.