Communications manager volunteer volunteer roles in Kidlington, oxfordshire

Volunteer Opportunity: Customer Service Manager

Are you an experienced communicator with a passion for delivering excellent service and leading teams? We’re looking for a Volunteer Customer Service Manager to oversee our customer support function and ensure a high-quality experience for everyone we engage with.

Role Overview:
As a Customer Service Manager, you will lead and support a team of customer service volunteers, ensuring enquiries are handled efficiently and professionally. You’ll play a key role in shaping processes, improving service standards, and creating a positive experience for all users.

Key Responsibilities:

• Manage and support a team of Customer Service Agents

• Oversee day-to-day handling of enquiries across email, phone, and social media

• Develop and improve customer service processes and guidelines

• Monitor performance and provide feedback, training, and support to the team

• Handle more complex or escalated enquiries and complaints

• Ensure accurate record-keeping and reporting of interactions

• Identify trends and suggest improvements to enhance customer experience

What We’re Looking For:

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Experience in customer service or support roles (preferred)

• Problem-solving mindset and ability to handle challenging situations

• Good organisational and time management skills

• Confidence using digital tools and communication platforms

• Proactive, reliable, and solution-focused approach

What You’ll Gain:

• Leadership experience in managing a customer service function

• Opportunity to develop coaching, training, and management skills

• Enhanced CV with hands-on management experience

• Insight into customer experience strategy and operations

• A chance to make a meaningful impact on how people engage with our organisation

Time Commitment:
Flexible, with regular weekly involvement and additional time as needed.

Location:
REMOTE - UK ONLY

Lead the way in delivering a welcoming, efficient, and high-quality service experience.

Pepala

We redirect surplus UK school supplies to under-resourced Malawian schools, reducing waste and restoring dignity.

Fundraising Manager

Pepala is growing, and so is our impact. This year, we’re looking for a committed volunteer who can help us build new partnerships and secure additional sponsors to expand our work delivering surplus educational resources to children in Malawi. If you’re passionate about equity, UK sustainability, and joyful community impact, this role is a chance to shape something powerful.

�� What You’ll Help Us Achieve

Fundraising Strategy & Development

• Work with the Pepala team to understand our core programs, current budget, and areas where additional support can unlock greater impact.
• Help shape a clear fundraising plan that identifies the most promising income streams—corporate sponsorships, grants, individual giving, and digital campaigns.

Grant Research & Proposal Support

• Proactively research grant opportunities from foundations, trusts, and philanthropic organisations aligned with education, sustainability, and global equity.
• Draft compelling letters of inquiry, concept notes, and grant proposals using data, stories, and impact evidence from our work in Malawi.
• Support the maintenance of a grants calendar to track deadlines, submissions, and reporting needs.

Individual Giving & Crowdfunding

• Contribute ideas and support for online fundraising campaigns that centre dignity, joy, and community.
• Help us grow a base of individual supporters—especially monthly donors—through creative engagement strategies.
• Draft fundraising messages for newsletters and social media in collaboration with our Communications volunteers.

Corporate Partnerships & Sponsorships

• Research and build a pipeline of potential corporate partners, philanthropic networks, and aligned organisations.
• Assist in developing sponsorship packages and partnership proposals that clearly communicate Pepala’s mission, values, and impact.
• Support outreach efforts to secure new sponsors for 2026–27, especially those who can contribute resources, funding, or in‑kind support.

Donor Care & Stewardship

• Help create heartfelt, dignified materials to thank donors and show the real-world impact of their contributions—impact updates, thank‑you notes, and short reports.
• Support efforts to nurture long-term, values-aligned relationships with funders and partners.

�� What You Bring

• Curiosity, initiative, and a passion for educational equity.
• Strong writing or research skills (or a willingness to learn).
• A collaborative spirit—Pepala is built on collective achievement.
• An interest in fundraising, partnerships, or social impact work.

✨ Why This Role Matters

Every new sponsor or partner you help bring in directly translates into more children accessing books, school supplies, and opportunities they’ve long been denied. Your contribution will shape Pepala’s next chapter and help us scale our impact with dignity and joy.

Role Overview

We are looking for a creative and motivated Volunteer Social Media Manager to help grow our online presence, engage our community, and promote our mission. This role is ideal for someone who enjoys storytelling, digital content creation, and making a positive impact.

Key Responsibilities

• Plan, create, and schedule content across social media platforms (e.g., Instagram, Facebook, TikTok, LinkedIn)
• Develop engaging posts including graphics, captions, and short-form videos
• Monitor comments and messages, responding in a timely and professional manner
• Support the development of a social media strategy aligned with our goals
• Track performance metrics (engagement, reach, growth) and suggest improvements
• Stay up to date with social media trends and best practices
• Collaborate with the team to promote events, campaigns, and initiatives

Skills & Experience (Preferred but Not Required)

• Interest in social media, marketing, or communications
• Familiarity with platforms like Instagram, TikTok, and LinkedIn
• Basic design skills (e.g., Canva or similar tools)
• Strong written communication skills
• Creativity and attention to detail
• Ability to work independently and meet deadlines

What You’ll Gain

• Hands-on experience managing social media accounts
• Opportunity to build a portfolio of work
• Develop skills in digital marketing and content creation
• Work with a passionate and supportive team
• Make a meaningful impact in the community

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. 

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK, Canada, USA and Ireland. 

We are currently recruiting 4 site managers across the UK - to cover London, England, Wales and Scotland. 

Role Summary 

Site managers are responsible for establishing partnerships with University Muslim Student Associations (MSAs) and Islamic Societies (ISocs),  and maintaining positive relationships with these sites. 

Key tasks 

• Actively establish and maintain positive relationships with the MSA/ISoc committees and Student Ambassadors to ensure an exceptional onsite experience for students and promote retention of sites 

• Be responsible for overseeing all onsite logistics through liaison with the Student Ambassador to ensure that onsite logistics including advertising of the class and other required tasks are taken care of by the MSA/ISoc 

• Be the point of contact for ISocs: answer questions from the MSA/ ISoc committees and Student Ambassadors to the best of your ability and engage them on a 1-1 basis, listen to their needs and concerns and addressing these accordingly 

• Collect ideas and best-practices from how different MSAs/ISocs are delivering their class 

• Participate in onboarding current and new sites prior to the start of the academic year 

• Be the point of contact internally for any queries or updates related to assigned MSAs/ISocs 

What we’re looking for 

• An understanding of the Muslim university scene and how university MSAs/ISocs operate. 

• Excellent interpersonal and communication skills.

• Ability and keenness to make and maintain genuine connections with people. 

• Ability to travel regionally for face-to-face meetings with MSA/ISoc committees, at least once per semester.

What we have to offer 

• Be part of a team of 40+ dedicated volunteers from across the country. 

• Receive continuous rewards for students that gain knowledge and closeness to Allah and their faith as a result of attending the Onsites Essentials program.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective. 

• Receive in-house tarbiyah sessions.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Are you driven by purpose over profit, and inspired to transform the lives of survivors, young people, and communities at scale? Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Fundraising Manager/Team Lead to join our founding team and help us build a community-owned, values-led ecosystem that confronts the realities of child sexual abuse (CSA), amplifies survivor truth, and generates transformative social impact. This is more than a role—it’s a chance to co-create systems, culture, and infrastructure for an organisation committed to accountability, empowerment, and collective liberation.

About the Role:

As our Fundraising Manager/Team Lead, you will be the strategic and operational engine behind all fundraising initiatives. Your work will directly fuel the organisation’s ability to reach and serve survivors, mentor young people into economic empowerment, and build sustainable, community-owned systems. You will lead campaigns, develop partnerships, and create innovative fundraising strategies that align with our anti-capitalist, community-first values. This role blends strategic leadership with hands-on execution, requiring someone who can think systemically while engaging authentically with our communities.

Experience Qualification and Requirements

Essential Competencies

• Proven experience planning, managing, and delivering successful fundraising initiatives.
• Skilled in preparing clear, persuasive proposals, applications, and reports.
• Competence in tracking, reporting, and analysing donations and fundraising performance.
• Knowledge of UK charity law, GDPR, and safeguarding principles relevant to fundraising.
• Ability to manage multiple projects, deadlines, and stakeholders effectively.
• Strong organisational, communication, and relationship management skills.
• Experience working collaboratively with volunteers, staff, and leadership teams.

Desirable Competencies

• Familiarity with CRM or donor management systems.
• Experience designing and executing events and campaign strategies.
• Knowledge of corporate partnership development and grant funding strategy.
• Experience mentoring or supporting junior staff or volunteers in fundraising.
• Ability to integrate fundraising strategy with wider organisational goals.

Qualifications

• Professional qualification in fundraising, charity management, or related fields desirable but optional.
• Equivalent professional experience in fundraising, development, or resource mobilisation is acceptable.

Main Responsibilities/ Key Duties

• Develop, implement, and manage a comprehensive fundraising strategy aligned with the C.I.C’s mission, values, and long-term goals.
• Identify, research, and evaluate potential funding opportunities, including:
  • Grant-making bodies
  • Corporate partnerships
  • Individual donors and community fundraising
• Prepare high-quality, persuasive funding proposals, applications, and reports that demonstrate impact and need.
• Maintain accurate records of all fundraising activities, donations, pledges, and communications to ensure transparency and accountability.
• Monitor fundraising performance against targets, providing regular reports and recommendations to the leadership team.
• Coordinate fundraising events, online campaigns, and community initiatives, including:
  • Logistics
  • Scheduling
  • Volunteer and staff coordination
  • Post-event reporting and follow-up
• Develop and maintain systems to track donor engagement, income, and compliance with legal and regulatory requirements, ensuring data is accurate and secure.
• Liaise with external partners, stakeholders, and supporters to strengthen networks, foster collaboration, and identify new funding opportunities.
• Ensure all fundraising activity complies with UK charity law, safeguarding requirements, and GDPR.
• Support leadership in strategic planning and decision-making around resource mobilisation.
• Contribute to building a culture of ethical fundraising, transparency, and donor stewardship.
• Provide guidance and mentorship to volunteers or junior staff involved in fundraising initiatives.

What This Role Offers You:

• The rare opportunity to shape the founding infrastructure of a pioneering C.I.C. and leave a lasting social legacy.
• Hands-on leadership experience in designing and running community-driven systems.
• Personal and professional transformation through exposure to survivor-led, values-centred work.
• A chance to meaningfully contribute to systemic change, empowering vulnerable communities and fostering accountability and truth.

What This Role Is Not For:

• Individuals seeking purely financial reward or hierarchical prestige.
• Those unwilling to work within a values-led, anti-capitalist framework.
• People expecting rigid structures or traditional corporate processes, our culture is emergent, collaborative and mission-driven.

If you are ready to step into a leadership role that blends strategy, action, and social impact, while building the systems and culture of a revolutionary survivor-led organisation, we want to hear from you. Apply now and help us transform truth into lasting change.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Fundraising is not just income.
It is stewardship.

If you know that:

• Ethical fundraising sustains communities
• Pressure should never compromise values
• Leadership means saying no when needed

We're looking for a Stalls Assistant Manager to help us to deliver an engaging and diverse stalls area at our flagship event, ensuring that the stalls area is a valuable and enriching experience for stallholders and attendees.

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Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event. 

Location: remote/ home based, in-person attendance at events is desirable

Supported/ supervised by: the Stalls Manager, also working closely with volunteers in the Events team

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well

• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since

• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit within the Stalls sub-team, who are responsible for organising the stalls area within Bi Pride UK’s events; a space which hosts stalls from bi+ community groups, LGBTQ+ charities, small businesses and other fantastic organisations.

The Stalls Assistant Manager will support the Stalls Manager on the planning and delivery of the Stalls area at Bi Pride UK’s events. This role will work collaboratively with the other Stalls Assistant Managers, and support the “on-the-day” volunteers at our events.  The holder of this role will work to maximise engagement in the stalls area and ensure that the stalls area is a valuable and enriching experience for all involved.

Key tasks of this role will include: 

• Working closely with the Stalls Manager, as well as volunteers across the charity, to deliver a stalls area that meets the charity’s vision;

• Supporting the Stalls Manager to recruit a diverse range of stalls, contributing to assessments of each stall holder’s suitability/ reputational risk against the aims and objectives of Bi Pride UK;

• Overseeing the completion of stall holder contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;

• Supporting the Stalls Manager to organise the logistics for the stalls area (including layout, arrival times and access to resources such as plug sockets, etc.);

• Assisting the smooth delivery of the stalls area at the event, including guiding on-the-day event volunteers to carry out their tasks; 

• Maintaining positive relationships and facilitating effective communication with prospective stall holders, confirmed stall holders, volunteers, the venue, and any other relevant stakeholders;

• Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage meets a high standard of accessibility. 

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evening via conference call, in addition to Stalls sub-team meetings which will be scheduled in line with the team’s best availability. 

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;

• An understanding of the needs of people and communities in the UK attracted beyond gender;

• Commitment to the aims and objectives of Bi Pride UK;

• Experience of delivering stalls-based events (preferable but not essential);

• Understanding of organising event logistics (e.g. venue layout, timings, resources) and some awareness of relevant health and safety and risk management measures;

• Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;

• Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, stall holders);

• Excellent IT skills (for example, Google Workspace applications);

• Excellent written and oral communication skills;

• Meticulous attention to detail;

• Strong team player, with the ability to self-motivate when working remotely;

• Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.

The position is open to anyone over the age of 18, who is based in the UK. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Are you a technically skilled problem-solver ready to contribute to transformative social impact? 

Tell My Truth and Shame the Devil C.I.C. is seeking a pioneering Open-Source Platform Engineer to join our founding volunteer team. This role is central to building and maintaining the digital infrastructure that will power our survivor-led, community-owned membership ecosystem for 2026 and beyond. You will be directly shaping the systems that enable vulnerable and marginalised communities to access resources, engage safely and participate in transformative personal development.

Purpose of the role:

The Volunteer Open-Source Platform Engineer contributes to the development, maintenance and improvement of open-source software platforms that support the organisation’s mission. This role involves collaborating with developers, contributors and stakeholders to build scalable, reliable and efficient solutions while ensuring code quality, security and accessibility.

About the Role:

As our Open-Source Platform Engineer, you will design, develop, and maintain the core technology stack for our membership platform, ensuring it is secure, scalable, and aligned with open-source principles. You will work closely with the Membership Director, Technical Systems Liaison, and other team members to integrate community-facing tools, data systems, and collaborative features that support our anti-capitalist, values-led mission. This is a hands-on, impact-driven role where your technical expertise directly enables social change.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience designing, integrating and maintaining APIs, as well as managing secure authentication and data practices.
• Familiarity with cloud-hosted and on-premises system environments, including deployment and maintenance.
• Proven experience in open-source development, software engineering or systems architecture.
• Ability to clearly document technical processes, system workflows and platform architecture.
• Skilled at communicating complex technical concepts to non-technical stakeholders.
• Contributing to open-source projects or collaborative software development initiatives.
• Strong problem-solving and troubleshooting abilities to debug code, optimise performance and implement improvements.

Desirable / Can Be Developed:

• Basic understanding of open-source software principles and collaborative development practices. 
• Familiarity with at least one programming or scripting language (e.g. Python, JavaScript, Bash or similar).
• Developing knowledge of system reliability, security best practices and performance monitoring.
• A problem-solving mindset, curiosity and enthusiasm for learning new tools and technologies.

Qualifications:

• Formal qualifications are not required but desirable.
• Practical experience through open-source contributions, personal projects, study or volunteering is valued.
• Willingness to learn and complete required induction or training.

Main Responsibilities/ Key Duties

• Develop, implement and maintain the open-source membership platform and associated tools to support community engagement and organisational objectives.
• Build scalable, secure and accessible systems that facilitate user registration, content management and interactive community features.
• Build robust content management systems (CMS) to enable efficient creation, organisation, publishing and retrieval of digital content for community members and volunteers.
• Integrate third-party tools, APIs and plug-ins to extend platform functionality in alignment with organisational goals and requirements.
• Collaborate with technical and non-technical team members to understand community and organisational needs, translating them into functional and user-friendly systems.
• Provide technical guidance and insights to inform strategic decisions around system architecture, integrations, platform design and development priorities.
• Monitor platform performance and troubleshoot issues, proactively identifying and resolving technical problems to ensure smooth operation.
• Ensure documentation supports compliance and best practices, including data protection, accessibility standards and organisational policies.
• Use documentation as a tool for continuous improvement, identifying gaps, optimising workflows and refining platform usability based on feedback.
• Document technical processes, system architecture and user guides to maintain organisational knowledge, support future development and assist team onboarding.
• Contribute to the ongoing strategy for digital systems development and platform innovation, suggesting improvements, new features and best practices for long-term sustainability.
• Facilitate knowledge transfer by providing documentation that supports onboarding of new volunteers, technical contributors and staff members.

What This Role Offers You:

• The opportunity to shape the digital foundation of a pioneering C.I.C. and directly impact survivor-led and community-driven initiatives.
• Hands-on leadership experience in open-source systems design and platform development.
• Personal growth through working in an innovative, mission-driven environment tackling real-world social challenges.
• The satisfaction of contributing to a platform that empowers marginalised communities, amplifies survivor voices and builds collective culture.​

What This Role Is Not For:

• Individuals seeking traditional corporate structures, hierarchies or purely financial reward.
• Those unwilling to work within an anti-capitalist, collaborative, values-led framework.
• People expecting pre-built systems or rigid processes—this role requires creativity, problem-solving and adaptability.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to apply your technical skills to a high-impact, community-driven initiative and help build systems that empower survivors and marginalised communities, we want to hear from you. 
• Apply now and be part of creating something truly transformative.

A Final Word
Platforms enable communities to connect.

If you know that: Turn organisational needs into practical. User-friendly digital solutions support communities to connect.

This Role Brings People Together to Fund Change

At Tell My Truth and Shame the Devil C.I.C., our events are more than fundraising, they are experiences that build community, raise awareness and mobilise support. The Fundraising Events Coordinator ensures that every event, from small community gatherings to large-scale campaigns, is organised, compelling, and aligned with C.I.C values. You will manage planning, logistics, partnerships, and execution, creating spaces where donors, volunteers, and community members can connect, engage, and contribute.

This is not a casual party-planning role, it is strategic, operational, and central to our movement-building work.

About the role:

To plan, organise, and deliver fundraising events and community initiatives that engage supporters, generate income, and strengthen relationships while ensuring alignment with C.I.C values, safeguarding, and operational standards.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong Experience planning, coordinating, and delivering events, campaigns, or community initiatives.
• Familiarity with fundraising or donor-focused events.
• Budgeting and financial tracking for events.
• Experience coordinating volunteers or small teams.
• Strong organisational and project management skills.
• Ability to manage multiple deadlines, logistics, and stakeholders.
• Competence in using spreadsheets, event management tools, or CRM systems.
• Strong communication and interpersonal skills for engaging donors, volunteers, and partners.
• Knowledge of safeguarding, GDPR, and health & safety considerations for events.
• Ability to evaluate event success and provide actionable recommendations.
• Experience producing promotional or campaign content in collaboration with communications teams.

Desirable / Can Be Developed

• Experience with digital or hybrid event platforms.
• Understanding of donor engagement strategies and campaign alignment.
• Experience working in volunteer-led or grassroots organisations.
• Familiarity with sponsorship acquisition and management.
• Skills in post-event reporting and data analysis for donor retention.

Qualifications

• Formal qualifications not required, but desirable 
• Equivalent, essential professional experience in events, fundraising, or project coordination is highly mandatory.

Main Responsibilities/ Key Duties

• Plan, coordinate, and execute fundraising events, campaigns, and community initiatives, both in-person and virtual.
• Develop event concepts and strategies aligned with the C.I.C’s mission, fundraising goals, and target audiences.
• Manage all event logistics, including venues, suppliers, volunteers, schedules, and budgets.
• Collaborate with the Fundraising Director to ensure events support broader fundraising strategies and income targets.
• Work with Content and Donor Communication Specialists to create promotional materials, event invitations, and campaign messaging.
• Coordinate with the Finance Liaison Officer and Data and Donor Relations Officer to track sponsorships, ticket sales, donations, and in-kind contributions.
• Ensure all events comply with safeguarding, health and safety, GDPR, and C.I.C policies.
• Recruit, brief, and manage volunteers supporting events, providing guidance and supervision as needed.
• Oversee post-event follow-up, including donor acknowledgement, surveys, and reporting to leadership.
• Monitor and evaluate event performance, providing recommendations for improvement and lessons learned for future activities.
• Maintain clear records of event budgets, attendance, outcomes, and feedback.
• Support community engagement and participation, ensuring events are inclusive, accessible, and reflective of C.I.C values.
• Act as the point of contact for external partners, sponsors, and stakeholders involved in events.
• Contribute to long-term planning for recurring or annual fundraising initiatives.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid hands-on or logistical challenges
• Are seeking immediate paid employment
• Are uncomfortable managing sensitive, trauma-informed, or high-profile events

Important to Be Clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for planning and delivering impactful events
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Events bring people together.
Safety keeps them coming back.

If you know that:
Inclusive spaces protect dignity. Planning is part of safeguarding. Care creates community. 

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Purpose of the role:

Are you passionate about using technology to empower communities and drive social change?

Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.

About the role:

As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
• Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
• Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively. 
• Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
• Maintain the integrity, reliability and performance of organisational platforms and systems. 
• Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
• Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
• Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
• Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
• Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.

Desirable / Can Be Developed:

• Experience or interest in working with technical systems, digital platforms or IT support environments. 
• Ability to act as a bridge between technical teams and non-technical stakeholders.
• Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
• Willingness to complete required induction, safeguarding or data protection training.

Main Responsibilities/ Key Duties

• Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
• Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
• Work with leadership, staff and membership teams to identify platform needs or improvements.
• Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
• Monitor system performance, user experience and platform functionality.
• Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
• Ensure system operations comply with data protection, safeguarding and security policies.
• Provide hands-on guidance on using digital platforms, tools and systems effectively.
• Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
• Implement safeguards to protect vulnerable users and sensitive organisational information.
• Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
• Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
• Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
• Provide advice and practical support to users to minimise downtime and optimise platform use.

What This Role Offers You:

• Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
• Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
• The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
• The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.

What This Role Is Not For:

• Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
• Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
• People expecting pre-built systems or hands-off technical roles—this position requires active.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
•  Apply now and be part of building a platform that transforms truth into action.

A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people

If you know that: Keeps people connected.

Volunteer Graphic Designer – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Creative Role• REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking a talented, imaginative, and aesthetically minded volunteer Graphic Designer to join our founding team and help shape the visual identity of this new cultural charity.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To present this mission with clarity, elegance, and visual harmony, we are seeking a designer who can help craft our brand identity and bring our aesthetic values to life.

About the Role

We are seeking a volunteer Graphic Designer who will:

• Lead the development of the Foundation’s visual identity, including logo, colour palette, typography, and brand guidelines.

• Create elegant, cohesive design assets for digital platforms, print materials, and public‑facing communications.

• Support the design of promotional materials for exhibitions, events, and educational programmes.

• Help ensure that all visual outputs reflect the Foundation’s classical aesthetic and artistic values.

• Work collaboratively with the Head of Communications, trustees, and advisors.

• Full flexibility around schedule and involvement.

• Bring creativity, attention to detail, and a passion for classical beauty and design.

This is a rare opportunity to define the visual character of a new cultural institution from its earliest days.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Graphic Designer will help ensure that this vision is expressed with clarity, refinement, and artistic integrity.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your design expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship — one that will flourish for generations.