Communications officer jobs in london, greater london
Are you passionate about making a real difference in people’s lives and delivering an outstanding service?
We’re excited to recruit for a Supporter Care Officer, and you will join our collaborative and solutions focused Supporter Care team!
You will play a vital role in ensuring every supporter feels valued and appreciated and have a key part in enhancing the supporter experience and ensuring donations and data are handled with care and precision, contributing directly to the success of our life-saving work.
Some of the things you will be responsible for are:
- Delivering an exceptional supporter care service and you'll be the first point of contact for our supporters, ensuring every interaction is professional and aligned with our values.
- Supporting the Senior Supporter Care manager with fine-tuning processes, handle queries escalated to you, and drive onward improvement by meeting team performance goals and championing innovation.
- You will process gifts to maintain accurate records and financial reconciliation. Your attention to detail will directly support our fundraising success.
About You
- Proven experience in Supporter Care and income processing, ideally within a charity environment, with confidence in handling sensitive or escalated supporter interactions.
- Strong working knowledge of CRM systems (ideally Raiser’s Edge), with a solid understanding of data accuracy, Gift Aid, and Data Protection legislation.
- Excellent communication and interpersonal skills, with a proactive, solutions-focused approach and the ability to manage multiple tasks while working collaboratively across teams.
- Team-oriented and values-driven, with a passion for delivering great supporter experiences, a positive attitude, and a commitment to continuous improvement.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- Please download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Alex (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. We're looking for candidates who can seamlessly integrate into the team and therefore, must meet all the essential criteria to be considered for this role.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Interviews will be held in person at our office, on 1st and 2nd October. Our address is Queen Elizabeth House, 4 St Dunstan’s Hill, EC3R 8AD.
- Please note: If you have applied for this position since July 2025, we are unable to consider a further application at this time.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
ABOUT US
The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the CEO and existing Director of Brand and Communications (Supporter Mobilisation) to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held at 15:30 on Monday 1st September.
THE ROLE
We are looking for an experienced, visionary leader to join our Executive Leadership Team as Executive Director of Supporter Mobilisation. This is a newly refocused position, shaped with the future in mind, and designed to deepen the public’s relationship with trees and woods. We are fighting for the health of people and the planet with every tree.
You will be at the helm of our strategy to engage millions-inspiring action, growing income, and strengthening our brand. Leading a talented and passionate team, you’ll develop bold, integrated campaigns that move hearts and minds. You’ll oversee communications, digital and community fundraising, membership, and our high-profile campaigns and Trees for All programme that builds public awareness and inspires a mass movement of support for our cause.
Working closely with the CEO and fellow Executive Directors, you’ll also play a key role in shaping the strategic direction of the Trust and ensuring alignment across our work, people, and values. Helping the Trust protect and restore woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and create the woods of the future, means this role will leave a legacy which will last for generations. It’s an opportunity to lead with purpose, engage and inspire others, and literally change the nature of the UK landscape for the better.
THE CANDIDATE
We are looking for a senior leader with a track record in large-scale communications, supporter engagement and mobilisation, or fundraising. You’ll have a strong understanding of how to use inspiring stories, quality data, and digital innovation to move people to action-and how to build momentum around a mission.
You’ll bring strategic insight and a collaborative spirit, with the gravitas to influence at the highest levels and the heart to connect with people from all walks of life - helping us to bring trees and woods to all.
Just as important as your skills is your alignment with our cause. You’ll be values-led - passionate about our cause and excited by the potential of this pivotal role to shape lasting change.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
-
Enhanced Employer Pension
-
Life Assurance
-
Flexible & Hybrid Working Options
-
Generous Annual Leave (25 days + bank holidays)
-
Annual leave buy and sell
-
Enhanced Parental Pay
-
Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.
To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Stage Interviews will be held via Teams on Wednesday 8 October 2025.
2nd Stage Interviews will be held in-person at our Grantham Office on Tuesday 14 October 2025
Details of both events will be shared with shortlisted candidates prior to each stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Crossroads Care Surrey is a registered charity dedicated to supporting unpaid carers across Surrey for over 40 years. We recognise the immense challenges these individuals face and offer a range of quality care services to assist those caring for people of all ages with various health conditions and disabilities. Our mission is to keep families together and ensure that unpaid carers maintain their well-being.
You’ll be joining us at an exciting time of growth and development, as we expand our fundraising activities to reach more carers than ever before. We’re a small, friendly team where everyone plays a key role, so we’re looking for someone who is proactive, hardworking, and ready to roll up their sleeves to make a real difference.
Main Purpose of the Role
To build lasting relationships with Surrey’s community groups and corporate organisations, delivering income growth in line with Crossroads Care Surrey’s fundraising strategy.
The Community and Corporate Fundraising Officer will develop and manage a strong pipeline of community and business supporters, combining excellent stewardship with proactive prospecting, networking and creative fundraising approaches.
Key Responsibilities
Corporate Fundraising
- Identify, develop and secure corporate partnerships, including Charity of the Year opportunities, sponsorships, payroll giving, and in-kind support.
- Build relationships with local businesses, engaging them in volunteering and staff fundraising activities.
- Prepare compelling proposals, pitches and presentations to secure new partnerships and strengthen existing ones.
- Recruit and steward local businesses for the Unpaid Carers Hub, our web-based corporate partnerships offer.
Community Fundraising
- Pro-actively grow income from local community groups, schools, clubs and faith organisations across Surrey.
- Act as an ambassador for the charity at local events, deliver talks and presentations, inspiring people to support our work.
- Support and encourage DIY/community fundraisers, providing resources and guidance to maximise income.
Events
- Plan and deliver fundraising events from concept to completion, managing budgets, logistics and marketing timelines to ensure strong ROI.
- Recruit participants for charity-led and third-party events, including running challenges and bespoke campaigns such as I’m a Director, Get Me Out of Here!.
Communications and Stewardship
- Work with the Fundraising and Communications teams to create engaging fundraising materials, content for social media, newsletters, and supporter updates.
- Deliver excellent supporter care, ensuring donations are acknowledged promptly and relationships nurtured for long-term engagement.
Data, Reporting and Administration
- Maintain accurate records on Salesforce, producing reports and data analysis to monitor progress and inform decision-making.
- Track, evaluate and report on activity, identifying learning points to improve future performance.
Other Duties
- Represent and promote Crossroads Care Surrey at networking events, business forums, and in the wider community.
- Contribute to seasonal appeals and cross-team campaigns.
- Achieve agreed income targets and ensure fundraising activity delivers strong ROI.
- Undertake training and development as required, and contribute to team meetings
- Actively support the safeguarding, health and safety, equality and diversity policies of Crossroads Care Surrey.
Person Specification
Essential
- Minimum 2 years’ experience in fundraising within the charity sector
- Proven track record of generating income for corporate partnerships and from community fundraising groups such as Rotary clubs.
- Strong relationship management skills, with experience of building and sustaining partnerships.
- Willingness to work flexibly, including evenings and weekends when required.
- Excellent written and verbal communication skills, including pitching and presenting.
- Highly organised, able to manage competing priorities and deadlines.
- Confident IT user, with proficiency in Microsoft Office.
- Commitment to Crossroads Care Surrey’s mission and values.
- Full UK driving licence and access to a car for travel across Surrey.
- Lives in Surrey.
Desirable
- Experience of planning fundraising events
- Familiarity with CRM systems (ideally Salesforce).
- Familiarity with WordPress
- Exposure to digital fundraising methods, including gaming fundraising or streaming platforms such as Twitch/YouTube.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Child’s i Foundation
Child’s i Foundation is a small but mighty social impact organisation that started in Uganda and now has a growing global footprint. We work with communities, caregivers, and individuals with lived experience to co-create and scale sustainable alternatives to institutional care. We address the root causes of family separation and demonstrate that every child belongs in a safe and loving family, not in an orphanage.
Purpose of the Role
The Business Development Lead will play a critical role in driving the financial sustainability of Child’s i Foundation. This person will lead efforts to secure new income, grow existing partnerships, and strengthen supporter engagement. This role combines strategy and execution and is ideal for someone with a passion for social justice, a flair for building relationships, and experience in both fundraising and donor communications. The role will report into our Chief Executive Officer.
Key Responsibilities
Business Development & Income Generation
- Develop and execute the fundraising and income generation strategy across diverse streams including:
- Trusts and Foundations
- Corporate Partnerships
- Major Donors
- Regular Giving
- Campaigns and Events (UK & Uganda)
- Track investment in partnership with Finance Manager
- Identify and cultivate new funding opportunities aligned with Child's i mission, values and strategic objectives.
- Lead proposal writing, donor reporting and relationship management for high-value funders and partners.
- Work closely with the CEO and Board to unlock networks and steward strategic relationships
Supporter Engagement & Communications
- Oversee supporter care and stewardship, ensuring timely acknowledgements and meaningful engagement.
- Manage and work with the comms team to develop content for digital fundraising platforms (website, social media, and email).
- Guide the comms team to develop compelling supporter journeys and storytelling that reflect the voices of communities we work with.
- Oversee the development of newsletters and donor communications that build long-term loyalty.
Operational Fundraising Management
- Oversee donation processing, database management, and tracking of fundraising KPIs.
- Coordinate with UK and Uganda teams to align messaging, campaigns, and compliance.
- Provide strategic oversight of volunteer-led and community fundraising initiatives.
Team Collaboration & Leadership
- Line manage junior fundraising support if applicable.
- Work collaboratively with programme, comms, finance, and impact teams to ensure donor requirements are met and learning is shared.
- Contribute to organisational learning on ethical fundraising, locally-led development, and shifting power to communities.
Person Specification
Essential
- Proven experience in business development and fundraising (minimum 3 years), ideally in the social impact or NGO sector.
- Track record of securing income from trusts, foundations, or major donors.
- Excellent written and verbal communication skills, with the ability to craft compelling narratives.
- Strong relationship-building skills, from individual supporters to institutional donors.
- Organised, proactive, and adaptable, able to juggle multiple priorities in a small, fast-moving team.
- Commitment to Child’s i’s values and vision, and to ethical fundraising grounded in dignity and equity.
Desirable
- Experience working in East Africa or with Global South-led organisations.
- Familiarity and confidence with use of CRM systems. We use Beacon.
- Understanding of child protection, care reform, or community development sectors.
What We Offer
- A chance to make a tangible difference in the lives of children and families.
- Flexible and supportive working environment.
- Opportunity to be part of a globally respected, locally rooted team shaping the future of child care in Africa and beyond
- 25 days of holiday entitlement
- Contributory Pension
Normal office hours are 9:30am to 5:30pm (with one hour for lunch), but flexibility will be required
We are open to part-time working requests.
The client requests no contact from agencies or media sales.
Job Title: Cathedral Safeguarding Officer
Reports to: Canon Precentor
Key Relationships: As part of their role, the CSO will work closely with the Cathedral Safeguarding Lead (Canon Precentor), the Diocesan Safeguarding Team including the Diocesan Safeguarding Advisory Panel (DSAP) and the Diocesan Safeguarding Executive Committee (SEC); volunteer cathedral safeguarding representatives (CRs); all other relevant stakeholders including Director of Music, Chapter, Residentiary Canons, staff, the Senior Leadership Team and Cathedral Safeguarding Committee. In addition, the post-holder will work with all relevant external agencies, e.g., CofE National Safeguarding Team (NST), Police and Probation services, local authorities, Domestic Abuse Services.
Start Date: ASAP
Salary: £30,000 (£50,000 pro-rata)
Hours of Work: 21 hours per week – over 3 days
How to apply: Please complete the application form by Friday 19th September at 5pm.
Interviews: Wednesday 1st October.
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Our Vision & Values
Southwark Cathedral’s original foundation was a Priory with a community that lived by the rule of St Augustine, written around 400 AD. Augustine begins his rule with the words, ‘Before all else, love God and then your neighbour, because these are the chief commandments given to us’. Our renewed vision of ‘making space for love: with Heart, Mind and Soul, finds its inspiration in our spiritual heritage.
Our mission and objectives combine in what we are calling the pathways for realising our vision. The pathways through which we will make space for love of God and neighbour are:
Objective 1: Rooted in Christian faith - to be a place of hospitality, exploration, imagination and kindness. We will be a Cathedral that rejoices in making space for all people to flourish and grow in heart, mind and soul.
Objective 2: Heart - to keep the heart healthy in London by a commitment to social justice, upholding the human dignity of all people and of every age.
Objective 3: Mind - to help people both live faithfully and think critically, being a place of learning and discovery.
Objective 4: Soul - to be a school for the soul, a place for enrichment of the inner life through prayer, our Cathedral building, the arts, and community.
Our Values
Integrity, Kindness, Justice, Courage
Role Overview
The role of the Cathedral Safeguarding Officer is to maintain and build on the strong culture of safeguarding at Southwark Cathedral and carry out an effective safeguarding role as a key visible member of the Cathedral team. The role holder will promote awareness and understanding throughout the Cathedral community (staff, volunteers and worshippers) of the needs of children and vulnerable adults and actively promote the philosophy that their interests are paramount.
The successful applicant will be responsible for the development and implementation of Cathedral safeguarding arrangements, good practice, policy and training. The Cathedral Safeguarding Officer will make sure that safeguarding risks are appropriately managed and ensure that the Cathedral is applying any emerging national policies, procedures and best practice so that our ways of working continue to remain current.
NB: The successful applicant will play a leading role in the preparation for the upcoming INEQE safeguarding audit of Southwark Cathedral and Southwark Diocese scheduled June 2026. They will be supported in this aim by the appointed INEQE action group.
The role carries responsibility for safeguarding casework, including ensuring that allegations of abuse are promptly and appropriately handled, and where appropriate referred to the statutory authorities. Further, the role holder will effectively communicate and engage with survivors and victims of abuse.
The Cathedral Safeguarding Officer will advise the Cathedral on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops. They will be supported in their role by three experienced volunteer cathedral safeguarding representatives who offer knowledge and experience of the cathedral. They will work collaboratively with peers in the Diocese and the National Safeguarding Team.
Main Duties and Responsibilities
Key Duties
1. To lead the Cathedral’s work on the following National Standards:
· Organisational culture, leadership and capacity - Church bodies have safe and healthy cultures, effective leadership, resourcing and scrutiny arrangements necessary to deliver high-quality safeguarding practices and outcomes.
· Prevention - Church bodies have in place a planned range of measures which together are effective in preventing abuse in their context.
· Responding to and managing risk - Risk assessments, safety plans and associated processes are of a high quality and result in positive outcomes. The assessment and management of risk is underpinned by effective partnership working.
· Victims and survivors - Victims and survivors experience the timeliness and quality of Church bodies' responses to disclosures, and their subsequent support, as positively meeting their needs, including their search for justice and helping their healing process.
· Learning, supervision and support – All those engaged in safeguarding-related activity in Church bodies receive the type and level of learning, professional development, support and supervision necessary to respond to safeguarding situations, victims and survivors, and respondents, effectively.
2. To provide in person safeguarding training for Cathedral volunteers & staff.
3. To work closely with the Director of Music and the Sub-Dean to ensure that the children and young people in the cathedral choirs and Sunday school are effectively safeguarded
4. To be responsible for recording, investigating and managing all Safeguarding concerns;
5. To assist the CSL with production of monthly and annual safeguarding reports and to attend Chapter (as required) and Committee Meetings (as directed).
6. To assist in the production of risk assessments, policies and procedures where there are safeguarding aspects to them.
7. To provide advice in relation to obtaining criminal record checks (DBSs) for staff and volunteers.
8. To work collaboratively with the National Safeguarding Team (NST) and other Church of England Safeguarding Officers and attend national safeguarding events and activities as required.
9. To engage in professional supervision and quality assurance provided by the relevant NST Regional Safeguarding Lead.
Other responsibilities:
10. To participate in performance reviews and appraisals
11. To ensure that professional skills are regularly updated through participation in training and development activities
12. Any other duties and responsibilities as may be required by Chapter.
The client requests no contact from agencies or media sales.
Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London
Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.
This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.
You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.
Key responsibilities include:
- Providing excellent customer service via phone, email, and post
- Processing donations and managing Gift Aid records
- Maintaining accurate supporter data in the CRM
You’ll be a great fit if you:
- Have experience in supporter care
- Are confident using databases (ideally Dynamics or RE) and handling sensitive data
- Have strong communication skills and attention to detail
- Thrive in a busy, team-oriented environment
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
To discuss this vacancy, please call Ashby and quote reference 2699AJ
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities
Strategic HR Leadership
-
Develop and execute the overall people and culture strategy aligned with Hatch’s overall vision, values and organisational strategy.
Organisational Culture & Employee Experience
-
Work with the CEO to champion a values-driven, inclusive, and purpose-led culture that supports employee engagement and well-being.
-
Design and oversee initiatives to enhance employee satisfaction, psychological safety, and workplace trust.
-
Lead initiatives that reinforce cultural norms and behaviours aligned with organisational values.
Diversity, Equity & Inclusion (DE&I) Leadership
-
Develop and lead the Hatch’s DE&I strategy
-
Set DE&I KPIs; monitor progress and report to leadership in the quarterly board papers.
-
Set up and work with an internal DE&I working group to implement DE&I Strategy
-
Organise training and education programmes on unconscious bias, inclusive leadership, and anti-discrimination.
-
Oversee equitable hiring, compensation, promotion, and development practices.
Employee Relations & Engagement
-
Act as a senior point of contact for complex employee relations matters.
-
Build systems for transparent communication, feedback, and conflict resolution.
-
Analyse quarterly engagement surveys and eNPS score data and develop action plans for improvement.
Governance, Compliance & Reporting
-
Deliver reports on key people and culture metrics to the Senior Leadership Group (SLG) and Board, ensuring data-driven insights support strategic decision-making.
-
Ensure all people-related policies, procedures, and contracts are regularly reviewed and updated, aligning with organisational needs, values, and current employment legislation.
-
Maintain compliance with employment laws and regulatory requirements, minimising organisational risk and promoting ethical practices.
-
Support the organisation in responding to emerging workforce-related risks.
-
Develop and manage the people and culture budget annually
Compensation and Benefits
-
Ensure our pay, benefits and progression framework support employee well-being and align with DE&I principles.
Learning and Development
-
Identify skill gaps and oversee the creation of learning strategies to support upskilling and reskilling.
-
Promote a continuous learning culture and leadership development at all levels.
Talent Attraction, Management and Succession Planning
-
Lead the design and execution of robust talent acquisition, development, and retention strategies.
-
Oversee performance management frameworks to drive growth and accountability.
-
Continually develop Hatch’s employee value proposition to build Hatch’s brand as an employer of choice
-
Further develop our performance management framework to encourage high performance, professional development and values alignment
-
Support and enhance our approach to leadership development and succession planning and providing support and advice to the team and managers to navigate these
HR Operations
-
Act as owner of the Factorial HR system, ensuring data accuracy, functionality, and ongoing optimisation.
-
Review and approve staff expenses in line with Hatch’s policy.
-
Oversee all onboarding and offboarding processes, ensuring a smooth employee experience across the lifecycle.
-
Manage changes to staff working hours, salaries, and contractual terms.
-
Lead and coordinate recruitment processes, including job postings, candidate management, interviews, and offers.
Person Specification
Skills
-
An all rounder, able to develop a big picture vision and deliver on the details
-
A keen eye for identifying talent and passion for developing people (in both their professional and personal growth)
-
A focus on diversity and inclusion as a competitive business advantage
-
Ability to build authentic relationships across a diverse group of stakeholders
-
Excellent communicator on all levels with demonstrated empathy and strong interpersonal skills
-
Analytical skills and and ability to make, and support others to make, data-informed decisions
-
Project management skills
-
Problem-solving skills
Experience
-
Proven experience in a similar leadership role, preferably within the social enterprise or nonprofit sector
-
Demonstrated experience in developing and implementing people and culture strategies, talent management, and performance management programmes
-
Leadership of end to end employee life cycle
-
Partnering with business stakeholders across a whole organisation, especially senior stakeholders
-
Leading people & culture project rollouts
-
Developing a positive performance culture
-
Experience with recruitment and HR systems advantageous
The client requests no contact from agencies or media sales.
We are looking for a Senior Stewardship Officer for an incredible social welfare charity to play an integral part in delivery of the warm cash stewardship programme, growing income from existing individual donors.
This is a London hybrid role 50% weekly office attendance.
The Charity
Dedicated to providing people with much needed life skills, this organisation assist with supporting people with education and necessary training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!
In this role you will:
Work closely with other teams in IG, including Acquisition and Legacy, to make sure all IG activity is integrated, supporter-centric and focussed on generating content that will engage supporters, encourage repeat giving and increase their loyalty and lifetime value.
Deliver excellent end-to-end project management for key projects and direct marketing campaigns, such as cash appeals, welcome journeys, cash to committed conversion campaigns, newsletters and virtual gifts.
Implement a test & learn approach to campaigns and work with the Data & Insight team in the ongoing measurement of individual campaign performance.
Always looking for new opportunities to inspire and engage supporters with personalised and targeted communications at a time that is right for them, to maximise lifetime value.
Lead on end-of-campaign reviews, with clear recommendations for improvement of future activities.
Prepare and monitor individual campaign budgets, supporting the Senior Stewardship Manager with annual budget setting.
You will need:
Experience of managing direct marketing campaigns including direct mail, telephone, email & digital. Working on various campaigns and channels concurrently.
Experience of managing agencies creative, printers, fulfilment and telemarketing etc.
Excellent numerical skills and ability to analyse campaign results and highlight key learnings
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About the National Pro Bono Centre:
The National Pro Bono Centre brings together charities dedicated to providing pro bono legal services and improving access to justice. We serve as a central resource for charities who help people seeking free legal advice and representation. Our work fosters collaboration, coordination, and improved service delivery among stakeholders in the pro bono sector. Through our work, the Centre supports the wide range of pro bono projects and brokerage which charities provide; helping individuals and communities all over England and Wales get access to justice.
The role:
To build on our achievements, we are looking for someone to lead on strategy, to promote collaboration and coordination across the sector, to maintain and develop relationships with key stakeholders, and to oversee and lead on the growth and development of our portfolio of projects and activities.
Key Responsibilities:
- Strategic leadership – Continuing to develop NPBC’s strategy in accordance with the vision, mission, strategic priorities, and values of the charity, working together with the Board of Trustees, staff, and our key stakeholders.
- Operational management - Ensuring that the organisation is run efficiently, with robust financial controls. Managing the small team (3 permanent employees and 3 contractors). Working with the team on projects and events management.
- Fundraising – Leading on fundraising and building and developing the relationship between NPBC and existing sponsors, as well as seeking out and building relationships with new and potential sponsors.
- Communications - Representing the NPBC in the promotion of its mission, vision and aims externally.
- Governance - Ensuring that the charity is well administered and working with the Board of Trustees to meet its legal, statutory, and regulatory responsibilities.
About you:
We are looking for a strategic planner with a proven record of leading teams or organisations to deliver high quality results. You will need to be able to demonstrate a strong track record of fundraising through commercial sponsorship and developing lasting relationships with key stakeholder partners to achieve this.
The successful candidate will possess the following skills and qualities:
- Strategic thinker with the ability to develop and articulate a clear vision.
- Leadership style, which encourages, motivates, inspires and develops staff.
- Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills.
- An understanding of the key measures of financial management and control in a challenging environment.
- Effective decision-making skills with excellent analytical and problem-solving abilities.
- Excellent administrative, organisational and IT skills.
- Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues.
Applications
To apply for the role, please submit a copy of your CV with a covering letter. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing CVs and cover letters as, in our experience, it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
Equal Opportunities Statement
We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender identity, gender reassignment, marital and civil partnership status, neurodiversity, pregnancy, religion or belief, sexual orientation and socio-economic background.
Data Protection
By applying for this role and sending your covering letter and CV you consent to NPBC using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.
The client requests no contact from agencies or media sales.
£27,000 - £28,000 pa
Full time
6 month contract
We also welcome part time and job share applications
Fulham Palace is a truly remarkable place. For centuries, this Grade I Listed building situated in extensive grounds by the Thames was the country residence of the Bishops of London. The Palace is now managed by Fulham Palace Trust, which is inspired by a vision to restore our nationally significant historic buildings and grounds to their original beauty and to provide outstanding facilities for the local community and visitors from farther afield.
We are looking for an enthusiastic and customer-focussed team assistant to work with our commercial and visitor experience department, someone with a passion for promoting and supporting Fulham Palace, helping the organisation grow and develop. You will need to be highly motivated, organised and able to work with minimal supervision.
Reporting to the commercial and visitor experience manager (CVEM) you will support the planning and delivery of public events and filming, support the marketing and promotion of the site and provide administrative support to our retail operations.
Interested candidates should visit the Fulham Palace website, read the attached job description, download and complete the application and equal opportunities forms and return them to the Palace’s business support manager by post or email by 9.00 on Monday 22 September 2025. CVs will not be accepted without a completed application form.
Online first interviews will take place week beginning Monday 29 September 2025 with in-person second interviews later that week or the week beginning Monday 6 October 2025.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to join a respected professional regulatory body as a Regulatory Officer, playing a vital role in ensuring fairness, compliance, and high standards across the sector. If you’ve worked with case management, regulation, membership organisations, or other decision-making frameworks and want to apply your skills in a professional regulatory setting - this could be a great fit for you.
Role: Regulatory Officer
Organisation Type: Professional regulatory Body
Salary/Rate: £40,445 per annum
Working Arrangements: Full time (35 hours) Hybrid working (4 days per month in office)
Location: WFH/London Office
Employment Type: 6 month Fixed-term contract
The Role:
We’re looking for a Regulatory Officer to join our Regulatory Standards Department, where your work will directly contribute to upholding standards and ensuring the integrity of the profession.
In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies.
You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.
In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies. You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.
This is a varied role where no two days are the same, and your ability to apply sound judgement, work with accuracy, and communicate decisions clearly will be key to your success.
What You’ll Be Doing:
• Managing, prioritising, and assessing authorisation applications within regulatory and KPI timescales.
• Applying risk-based analysis to ensure decisions are fair, robust, and consistent.
• Handling queries via phone and email, providing clear and timely responses.
• Maintaining accurate data through database and document management.
• Supporting departmental operations, from preparing reports and key statistics, to organising and minuting meetings.
• Assisting with wider regulatory projects and tasks as needed.
About You:
• Experience in regulation, membership, case management, or a similar professional standards setting
• Strong analytical and decision-making skills, with risk awareness and the ability to apply criteria consistently
• Excellent organisational skills – able to prioritise, work independently, and perform under pressure
• Confident communication, both written and verbal, with the ability to explain outcomes clearly and sensitively
• Proficiency in Microsoft Office (Outlook, Word, Excel) and confidence with databases or case management systems
• Ability to interpret and apply rules and regulations with accuracy
• Flexible, adaptable, and proactive – equally comfortable working alone or in collaboration with others
• Strong relationship-building skills across internal and external stakeholders
• Experience with risk-based audits
• Experience supporting committees (agendas, minute-taking)
It would be an advantage if you bring an understanding of the legal profession and/or knowledge of the higher education sector in the UK or overseas.
Why Join Our Client?
• Play a central role in a respected professional regulatory body.
• Hybrid working with flexibility and a supportive team culture.
• Opportunities to apply and develop your regulatory and decision-making expertise.
• Competitive salary and benefits package
How to Apply:
To apply for the Regulatory Officer role, please reply and upload your CV for review, and we will provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who believes that the unique power of sport positively impacts the lives of disabled people?
We're seeking a Senior Partnerships Officer to help us expand our Coaching and Training offerings. In this dynamic role, you'll be the driving force behind forming new partnerships and strengthening existing networks. You’ll also manage exciting collaborations and think creatively about community sports development and its impact, helping shape opportunities that truly make a difference.
You will identify opportunities by generating leads, attending events, and engaging stakeholders to grow. You’ll have the chance to work across our project portfolio, delivering outcomes for our partners and funders, including Nike and London Sport.
Through line-managing our Workforce Development Officer, you will oversee the development of our talented and inspiring workforce, who are vital to our success.
You will play a key part in generating unrestricted funding to support our core operations and initiatives. Contributing to our “Enrich” strategic strand, a central focus will be fostering trust within the communities we serve, enriching the experiences of disabled people.
The role addresses gaps in delivery to meet the needs of underserved communities, supports the development of coaches by creating paid opportunities and mentorship for disabled coaches, and promotes awareness and attendance at our Community Clubs.
Working closely with the Head of Service Delivery, you’ll help shape the future by developing sustainable pipelines for growth, while playing your part in responding to enquiries as a valued member of our friendly team.
We’re looking for someone with a growth mindset who thrives within a small and inclusive delivery team. A positive team oriented attitude is key. We encourage applications from individuals of all backgrounds who may not meet every qualification but are passionate about the role and bring relevant skills and experience.
If you are excited about the position of Senior Partnerships Officer, we would love to hear from you.
The client requests no contact from agencies or media sales.
The Director of Policy, Strategy and Governance is a new leadership role at the forefront of shaping and communicating our strategic direction.
As a member of the executive team reporting to the CEO, the Director will work with school leaders, other key external partners and teams within Camden Learning to drive high standards and grow a school-led system striving for both excellence and equity.
The Director will be responsible for leading, developing and communicating Camden Learning’s strategic direction, including plans for future growth and success. This entails keeping abreast of current developments, not only identifying opportunities and trends but also developing and supporting innovative approaches while ensuring alignment with Camden Learning’s goals.
The Director will be responsible for overall governance effectiveness, as well as provide strategic leadership for school governor services, ensuring effective support for governors in their key strategic and statutory roles. This includes establishing high-quality development and training programmes, the provision of a clerking service and bespoke support for governing bodies, as needed.
We are looking for a leader who can take ownership of shaping this role from day one – a strategic thinker, a skilled communicator, and a champion of inclusive governance. This is a rare opportunity to influence the future of education in Camden and beyond. Your leadership will help us tell our story, measure our impact, and ensure that our strategy remains both ambitious and grounded in the realities of our schools.
Key dates
- Applications close: 9am Mon 6 October
- First round interviews: Tue 21 and Wed 22 October (online)
- Final round interviews: Tue 28 October (in person at 5 Pancras Square, London)
- Start date: As soon as possible (January 2026), to be agreed with the successful candidate.
ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
We are looking for a part-time (22.5 hours per week) social media officer to ensure our community is engaged and interacted with through our multiple social media channels. The role is focused on the creation of engaging content for our social media channels, including Facebook, TikTok, and Instagram, as well as monitoring these channels and engaging with our followers. You will be involved in the major Veganuary campaign, inspiring and supporting people to try a vegan diet – better for animals, better for the planet, and better for our health.
This is a fixed term contract until 28 February 2026.
We need someone available to cover the following hours:
- Monday (9.00 to 5.30)
- Friday (9.00 to 5.30)
- Sunday (half a day worked at any time)
- A further half day to be worked on any day that suits.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline.
This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.
This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).
Main Duties
Leadership and Management:
· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth.
· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches.
· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.
· Assist in informing long-term financial/business planning and clarifying priorities.
· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders.
Oversee and support monitoring submissions.
Fundraising:
· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.
· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.
· Build strong relationships with existing and potential funders, partners and stakeholders.
· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.
· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams.
Organisational and General Duties:
· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity.
· Contribute to the financial planning, budgeting and management accounts process.
· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).
· Report regularly on KPIs, monitoring and evaluating against social impact and ROI.
· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets.
· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance.
Communications and Marketing:
Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging.
Diversity and Inclusion:
Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.
About You
· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.
· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.
· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.
· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.
· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity.
· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.
Key Experience and Skills:
· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.
· Experience of major donor fundraising.
· Ability to bring creative ideas to the table that mirror our strategic direction.
· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.
· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms.
· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.
· Articulate speaker, able to present and repackage complex information in succinct and digestible format.
· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.
· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders.
· Excellent working knowledge of voluntary sector funding streams.
· Excellent teamwork skills but with the ability to work independently.
· Proactive and confident in using own initiative and prioritising workloads.
Desirable Experience and Skills:
· Experience of representing an organisation externally, e.g., through presentations, events, conferences.
· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.
· Experience in using a CRM system to support relationship management and reporting.
The client requests no contact from agencies or media sales.