Communications project manager jobs in greater london

We are looking for a confident, compassionate and organised practitioner to deliver focused family support with a strong focus on early learning. This role combines practical support for families with children and delivery of child development interventions such as Making it REAL and Big Hopes Big Futures. You will also help build volunteer capacity, from supporting volunteers with resource bags to contributing to outreach, engagement and group work, depending on your experience.

Duties and Key Responsibilities:

Direct Support to Families

• Hold a small caseload of families with children delivering up to 2 hours of support per week on a short-term basis.
• Conduct home and community visits to support early childhood development, build resilience and improve family wellbeing.
• Work in a strength based and relationship building way, helping parents recognise and build on what they are already doing well.
• Deliver structured early learning interventions including Making it REAL and Big Hopes Big Futures.
• Support families to develop a rich and positive home learning environment.

Volunteer Development.

• Act as the first point of contact for child development resources, ensuring they are maintained and distributed to volunteers when needed.
• Offer shadowing opportunities and depending on your experience, support small group learning or supervision. Help to provide ongoing guidance and encouragement to help volunteers build confidence and skills.

Planning, Events & Outreach

• Work with the Lead Family Support Coordinators to deliver early learning events and community-based outreach.
• Help raise awareness of Home-Start Southwark services through local outreach and networking to increase referrals of families and volunteer recruitment.
• Develop good working relationships with a range of referrers and other professionals including health, education and social care.

Monitoring, Recording & Partnership Working

• Carry out initial assessments, reviews and end visits with families.
• Liaise with referrers and other professionals.
• Make referrals to other organisations.
• Record all work accurately and in a timely manner using the CharityLog (our internal system for which training will be provided).
• Contribute to impact reporting by preparing case studies and success stories.
• Attend and actively contribute to team meetings, training and supervision.
• Follow safeguarding policies and escalate concerns following our procedures.
• Promote a safe, fair and inclusive environment for all families, volunteers and colleagues.

General

• Help with occasional community outreach outside core hours when required.
• Support the wider Family Support Team as needed.

Why work for us?

This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.

It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.

If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.

We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.

By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.

About the role

The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.

It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

The main areas of responsibility will be:

· O365 Apps

· SharePoint and Teams administration and support

· Azure and Active Directory maintenance

· Service Desk and General IT support

· Cyber awareness and action

· Documentation and Governance

· Automated deployment of software applications, security patch management and end-point         

         configuration.

· Business system implementations

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 22/08/2025

Interview date: 01/09/2025

We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we’d love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley. 

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.  

Community Organising

We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, migrant hubs and other civil society organisations. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.

This role is particularly to organise with Be Well Organisations in Greenwich and Bexley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team. 

We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence.

Working as an Associate Organiser in South London Citizens, your main responsibilities will include: 

Build relational power to further the goals of CUK 

• Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment 

• Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships

• Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns. 

• Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals 

Identify and develop relational leaders prepared to act with others for the common good 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum 

• Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level 

Strengthen institutions and develop BBOs 

• Ensure good understanding of the basic interests and traditions of typical member institutions 

• Organise several Be Well Organisations to participate more fully in the alliance 

• Support pre-existing core teams and create/develop new core teams to provide leadership 

Support leaders through the Cycle of Action in order to create change 

• Support leaders in running listening campaigns 

• Organise actions; demonstrating increasing independence in working without the need for close supervision

• Take the lead in supporting Be Well Organisations through the cycle of action 

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions 

Contribute to CUK’s financial viability through effective fundraising & financial management  

• Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding 

• Contribute substantively to fundraising to ensure the sustainability of the work 

• Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection 

Contribute to effective teamwork 

• Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses 

• Demonstrate ability to work effectively with colleagues and participate in a team 

• Produce all required reports and follow CUK’s procedures on time and to the required standards 

Participate in the development of the craft of Community Organising and play a role in the Guild of COs 

• Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice 

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings 

• Participate in fortnightly learning sessions with the wider SLC team 

Personal Specification 

(D) Desirable, (E) Essential 

Experience 

• Previous campaign experience (D) 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E) 

• Experience of project management; evidence of having delivered work on time and to standard (D) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E) 

• An anger at justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would particularly love to see applications from people of faith, people from racialised communities, people living with disabilities, and LGBTQIA+ people, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

 Interview date: last week of August

We are looking to recruit a Learning and Engagement Officer (SEN) to join our team based in London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £32,480.03 per annum.

This is a Hybrid role.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Learning and Engagement Officer role:

As our Learning and Engagement Officer, 

Key responsibilities of our Learning and Engagement Officer include:

• Deliver daily programmed activities encompassing both formal and informal learning 
• Develop Learning and Engagement (L&E) activities and resources for both formal and informal learners of all ages and abilities
• Ensure administration and organisation of all L&E activities is developed and delivered to a high standard, on time and within budget 
• Lead on Museum-initiated or partner events as required 
• Lead on term-time provision for the under-fives
• Support the development and delivery of a high standard of visitor experience 
• Be fully active in the research, development and delivery of all elements of Learning and Engagement activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours 
• Keep up to date with developments in the National Curriculum and with the Learning and Engagement provision in other museums 
• In a manner consistent with the Museum’s shared values, work with L&E staff and volunteers and with staff and volunteers across departments to create or support innovative and engaging activities and resources which reduce barriers to learning 
• Assist with the processing of L&E team bookings, producing accurate timetables for school activities and other events 
• Collate data and report as required on areas including performance, targets and individual key tasks. Assist with research and evaluation projects 
• Consult with schools and other partners to ensure the Museum is meeting their need. 
  Provide suitable feedback mechanisms, collate feedback, identify areas for improvement and 
  ensure ‘lessons learned’ are shared with colleagues 
• Provide effective, timely reporting both in writing and through presentations and discussion as required 
• Maintain relevant pages of the Museum website, produce promotional materials as required and contribute to the Museum’s social media output 
• Monitor the availability of consumable resources, ensuring supplies are ordered in good time 
• Assume devolved responsibility for budget management when required 
• Contribute actively to risk management for the department 
• Contribute to staff and volunteer training and development programmes.
• Lead on Special Educational Needs (SEN) related activities whilst fully participating in all other areas of the teams’ work

What we are looking for in our Learning and Engagement Officer:

• Educated to first degree level or equivalent experience 
• Demonstrable experience of developing and delivering formal or informal learning activities
• Experience of working with children 
• Excellent verbal and written communication, and presentation skills
• Experience of developing accessible learning activities for SEN audiences
• Knowledge of current H&S regulation including Safeguarding
• Knowledge of / interest in the history and current role of the RAF
• Knowledge of the educational context in which museum learning takes place in the UK
• Knowledge of developments in and the potential of digital and online learning
• Excellent Microsoft Office software skills

Closing date for applications: 31 July 2025
Interviews will take place on: 12 August 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

The vacancy

We are seeking to appoint one lay member to sit on our GOC Council.

About the GOC

We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.  For more information about us please visit our website:optical. org.

About the Council

The role of Council is to lead on the GOC’s mission to protect the public by upholding high standards in eye care services.  The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians).  At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales.  One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary. 

The successful candidate will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions. They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders. 

Remuneration and time commitment

Council members are remunerated in accordance with our member fees policy (£13,962 per annum plus reasonable travel and subsistence expenses).  The member fee includes time for reading and preparation.

The appointed member will be expected to commit approximately 2-3 days per month.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices at Level 29, One Canada Square, London, E14 5AA. There are occasional online catch-up meetings - these are currently scheduled on a Tuesday evening every 6-8 weeks, from 5.30pm – 6.30pm.

How to apply:

Please email the the following to appointment@optical. org

· your CV outlining your employment history, any relevant voluntary work, public service or other experience; together with any relevant professional, academic or vocational qualifications;

· the application form, stating how your experience matches the criteria for the vacancy you are applying for; and

· complete the EDI monitoring form linked in the candidate pack (this is an online form and does not need to be included in the email with your CV and application form).

APPLICATION DEADLINE:  midnight on Sunday 10 August 2025.

Online interviews will be held on between Wednesday 15 and Thursday 16 October 2025.

If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours. 

We welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 28th August at 5pm.
Interviews will be held on Tuesday 2nd September at the Mental Health Urgent Care Centre, Lister Hospital.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Service in Bracknell.

£28,808.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent, or experience within charity/social care sector

Desirable:

Relevant specialism experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At our Safe Space Cafe, we believe in the power of connection and understanding. Join us in making a positive impact in the lives of our clients through this key role which will provide a warm welcome to all accessing mental health support.

What you’ll do 

• Provide a supportive Safe Space Café as part of our warm welcome for people accessing our services
• Work collaboratively with the Connecting Communities team to signpost people to local services, activities, and events.
• Support people with mental health issues to develop employment skills through volunteering and work-based placements in the Safe Space Café
• Support trainees, apprentices and volunteers on placements in the Safe Space Café

See the job pack for full details

Exciting Opportunity: Join West London Centre for Counselling as a Trainee Couples Counsellor (NHS Recruit to Train Programme)

West London Centre for Counselling (WLCC) is pleased to offer an excellent opportunity to join our team through a full-time, salaried NHS Recruit to Train position.

Successful candidates will:

• Be employed by WLCC
• Join the Tavistock Relationships training programme
• Begin training as part of the September 2025 cohort and complete by September 2028.

About the Programme

Building on the success of previous cohorts, NHS England is funding new opportunities starting September 2025.

This three-year programme offers:

• Full tuition coverage
• Salary support funding
• Completion of foundation-level counselling training
• Specialist NHS Talking Therapies modality training in Couples Therapy for Depression (CtfD)

Funding

NHS England funds:

-Full tuition fees across the 3-years of the programmes

-Salary support to cover the salaries across the 3-years of the programme:

· Year 1- Band 5

· Year 2 & 3- Band 6 

Important Eligibility Information

• These are training roles, and candidates must remain in the funded Recruit to Train post to retain their place on the course—and vice versa.
• If you are ineligible for the course, you cannot be offered the role.
• If you withdraw from the employment offer after accepting a course place, you will not be permitted to join the course.

Course structure and requirements

The National Curriculum for High Intensity Psychotherapeutic Counselling within NHS Talking Therapies for anxiety and depression outlines the full details of the course structure. To summarise, the following outlines the key training requirements:  

· A 1-year core psychotherapeutic counselling foundation level training, which also introduces the chosen NHS Talking Therapies modality. Following sign off for readiness, trainees can begin to practice at West London Centre for Counselling with people with mild to moderate depression

· Followed by, a 2-year post-graduate diploma (PGDip) in psychotherapeutic counselling (minimum 120 credits at Level 7)

· A minimum of 450 supervised client hours gained within a NHS Talking Therapies service

· A minimum of 450 training hours (skills and theory)  

· A minimum of 50 personal therapy hours  

· A minimum of 90 minutes of training supervision to every six hours of client work (or the equivalent for group supervision), or 90 minutes per week if they have completed less than six hours of client work in the week

· NHS Talking Therapy services will be responsible for supervision on site, including oversight of case management, clinical governance and management supervision in line with the supervision requirements of the NHS Talking Therapies for anxiety and depression manual.

· An average of two to three days per week of clinical practice in NHS Talking Therapies services

· Individual accreditation (professional registration) with a professional body in line with the NHS Talking Therapies for anxiety and depression manual (see the manual for more details)

Key Dates

· Application deadline: 18th August 2025

· Interviews: Week commencing 25th August 2025

· Course start date: 29th September 2025

Selection process

Selection processes including shortlisting and interviews will be carried out jointly by West London Centre for Counselling and Tavistock Relationships (training provider). Successful applicants will need to meet both the requirements of the employing service’s job description and person specification, and the training provider’s entry requirements. The recruitment process to identify the trainees for this psychological role will be collaborative and values based.  This is to ensure that trainees recruited can meet both service expectations but also the educational requirements for the 3-year pathway.

The Education Access Coordinator will equip young asylum seekers and refugees to access further (FE) and higher education (HE) through advice and guidance, 1:1 casework and training for other professionals. 

This role sits within the Education Access team: everything we do is focussed on supporting young refugees and asylum seekers into an appropriate form of education from primary school right the way up to university.

The team is separated into three work streams: access to schools, access to FE and access to HE. We also run a national email and telephone advice service through which young people, their families and the professionals who support them, can receive timely and accurate advice and support about any aspect of accessing education in the UK.

This role straddles the access to FE and HE streams of work and, although it would be helpful to have some experience of working in these sectors, our experience is that this knowledge can be taught and is not as important to us as other qualities and experience.

The successful candidate will, however, need to be able to understand and retain a great deal of complex information and then clearly articulate this to others both verbally and in writing. The ideal candidate would be someone who would relish becoming an expert in refugee access to FE and HE and would enjoy the problem solving element of navigating complex regulations to find the right solution for an individual struggling to access education. 

The successful candidate will also need to have experience of and enjoy working with vulnerable young people both individually and in groups. A key element of this role is ongoing casework with individuals - where you will need to build a supportive and trusting relationship over the long term - alongside running one-off workshops for large groups where the priority is to quickly gain young people’s confidence and attention. 

Finally, the successful candidate will be responsible for representing REUK’s access pillar externally.  You will co-deliver training to a high standard as well as maintaining relationships with key stakeholders including local authorities, FE colleges, universities and other NGOs - it is therefore imperative that you have excellent people skills.

This role can be done 4 or 5 days per week, depending on preference (salary would be pro rata for 4 days). 

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.

 In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.  You will have the responsibity to support volunteer mentors.

You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns.  You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.

The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.

Full Time: 37 hours per week

You must be available to work Tuesday evenings & once a month on a Sunday afternoon.  There will be occasional other evenings / weekend working required.

Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm