Communications project manager jobs

Job Title:​ Monitoring, Evaluation and Learning Adviser 

Location​: London or Nairobi, with occasional international travel and flexible working required to overlap with South-East Asian/Pacific time zones

Contract:  Two-year fixed-term contract

Reporting to:​ Head of MEL   

Responsible for: Occasional consultants and volunteers

Salary & Benefits:

        UK: GBP47,029 gross per annum, and 9% employer pension contribution

        Nairobi: Kes 6,803,160 gross per annum, including 9% employer pension contribution and staff medical insurance cover

Deadline: 17:00 UK time, Monday 25th August 2025

Conciliation Resources 

Conciliation Resources is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide.We currently have over 80 full and part-time staff members, working mainly out of the UK, Australia, Kenya and Ethiopia offices. We work with over 70 locally-based and international partners worldwide.

Research, Advisory and Policy Department

The Research, Advisory and Policy (RAP) Department facilitates learning and provides guidance to improve peace policy and practice inside and outside Conciliation Resources. The team:

• Translate experiences of peace practice into innovative learning and thought leadership
• Evaluate impact of peace practice and build evidence of what’s working and what’s not
• Advance knowledge and methods for gender inclusive peace practice
• Mobilise policy change to facilitate and coordinate transformative peace practice

RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach and technical support to Programme Departments on gender and monitoring, evaluation, and learning (MEL). The RAP Department includes the CR EU team based in Brussels. 

Our approach to Monitoring, Evaluation and Learning (MEL)

Conciliation Resources’ approach to project design and MEL is rooted in a culture of evaluative thinking and knowledge-building. We use evidence and systematic reflective spaces to improve the relevance, efficiency, effectiveness, impact, and sustainability of our work. We apply a gender perspective in our conflict analysis and evaluation methods. Our plans for MEL are contained within our Operational Plan under Goal 5: to develop evidence, learning and creativity, which is part of our Strategic Plan 2020-2025. 

Job Purpose 

We are looking for an experienced and creative Monitoring, Evaluation and Learning (MEL) Advisor to fill a vacancy emerging in our global MEL team. This is an exciting time to join the organisation as the successful candidate will play an important role in developing and rolling out a new MEL Strategy to align with Conciliation Resources’ forthcoming Strategic Plan 2026-2030.

The MEL Advisor will be responsible for providing technical advice in applying gender-sensitive and complexity-aware MEL approaches to develop CR’s peace practice, and in supporting organisation-wide Outcome Harvesting. The role would be well-suited to a versatile and creative thinker with a curiosity to adapt standard MEL approaches for the challenges associated with peacebuilding and mediation.

We want MEL to be useful for staff and partners. The MEL Adviser will draw lessons from evidence of achievements and challenges in our work to inform programme adaptation and support organisational strategy. Occasionally they may represent our experience and approach to external audiences.

As the post is a global role, the post-holder will be expected to provide remote and face-to-face technical support to Programme teams, MEL Focal Points and partners in different geographies, and to the RAP team in the development and implementation of their MEL plans. 

The MEL Adviser supports the Head of MEL in the delivery of Operational Goal 5 in Conciliation Resources’ Strategic Plan 2020-2025 and will continue to do so under the forthcoming Strategic Plan 2026-2030 and MEL strategy. The MEL Adviser will help to develop and maintain the systems, skills and approach required to deliver on this, and to embed these in organisational practice. 

Scope and Accountability 

The MEL Adviser is directly accountable to, and line-managed by, the Head of MEL and is a member of the RAP Department. 

They are accountable for maintaining systems to record and analyse data and for organising processes to capture and analyse change. 

They ensure the smooth running of organisation-wide evaluation processes, including CR’s Outcome Harvesting process, and evidence informed strategic donor reporting. 

They are responsible for providing specialist, technical advice and support to teams and partners on the design, development and implementation of their project MEL plans. 

They have a comprehensive understanding of our Strategic Plan, organisational results framework and Theory of Change, and of the nature of peacebuilding work and change. 

Person specification 

Essential knowledge, skills and experience

• Knowledge and considerable experience applying a range of complexity-aware design, monitoring, evaluation and learning concepts, tools, and approaches.
• Understanding of and experience in supporting adaptive programming, including approaches for how to monitor and evaluate adaptations. Experience of Outcome Harvesting or other participatory monitoring approaches an advantage.
• Experience designing Theories of Change for complexity-aware programmes, including monitoring frameworks and the critical analysis of data to inform adaptations. Experience of designing Theories of Change for social cohesion, mediation and/or peacebuilding programmes is an advantage.
• Ability to collect, manage and analyse quantitative and qualitative data in a manner that is sensitive to conflict-affected contexts.
• Knowledge of organisational practices such as partnership working, value for money and organisational learning.
• Knowledge of and demonstrated commitment to participatory, gender-responsive and conflict-sensitive approaches.
• Appreciation of issues of confidentiality, cross cultural working, and political sensitivity.
• Experience of working with databases, handling diverse sources of information, and maintaining accessible and secure filing systems.
• Experience of group facilitation and training support on monitoring, evaluation and learning issues.
• Excellent verbal and written communication skills in English.
• Ability to listen actively to and work with and support people from varying backgrounds and with a range of political, cultural, and value orientations.
• Experience of working across an organisation to influence others. 

Desirable knowledge, skills and experience 

• Experience designing and facilitating online and hybrid workshops, including using tools such as Mentimeter, Miro and/or Lucid.
• Data visualisation software such as Zoho Analytics and Microsoft PowerBI.
• Experience in the peacebuilding sector or fragile contexts.
• Experience using MEL data for advancing research, communication and advocacy purposes.
• Other language skills, in particular French or Russian. 

Bring stories to life. Change lives.

Are you a creative content whizz with a heart for purpose-driven work? Join Mercy Ships UK and use your marketing skills to help deliver free, life-changing surgeries to people who need them most.

At Mercy Ships, we believe in more than just marketing, we believe in storytelling that heals. As our new Marketing Executive, you'll play a central role in building engaging digital content that inspires action, grows our community of supporters, and helps transform lives across sub-Saharan Africa.

From managing our social channels and crafting compelling email campaigns, to writing impactful stories and shaping our website’s user journey, this is your chance to grow in a role that blends creativity and mission.

We’re looking for someone with digital flair, an eye for detail, and a heart for people. You’ll be joining a supportive, hybrid-working team that’s passionate about bringing hope to those who’ve been forgotten.

If you want to grow your marketing career with meaning and be part of something that truly matters; this is the role for you.

Apply now!

Temporary Supporter Care Officer - £14.20/hour - Bristol/Hybrid

Contract: Temporary, full-time (35 hours/week)
Rate: £14.20/hour + holiday pay
Location:  Bristol - hybrid (2 days/week in the Bristol hub)
Start date:  ASAP

Our charity-sector client is looking for a Supporter Care Officer to join their Fundraising and Supporter Engagement team on a temporary basis. This is a fantastic opportunity to make a positive impact by providing excellent supporter care, ensuring donors, customers, and partners receive a first-class experience.

The role
You'll be the friendly, helpful first point of contact for supporters - answering enquiries by phone, email, and social media, thanking donors, and handling orders through the charity's e-commerce shop. You'll also keep the fundraising database accurate and up to date, process donations, and work closely with colleagues to deliver outstanding stewardship.

Key responsibilities:

• Respond promptly to supporter enquiries across multiple channels

• Update and maintain the supporter database (Donorflex) with accurate contact and donation details

• Process and reconcile donations, ensuring prompt banking and thanking of donors

• Provide first-line support for legacy and in-memory gifts

• Support e-commerce customers with orders and enquiries

• Handle complaints professionally and in line with procedures

• Collaborate with fundraising teams on projects, ensuring excellent customer service

• Monitor compliance with fundraising regulations and data protection legislation

We're looking for someone with:

• Experience in a customer service role, handling enquiries via phone, email, and digital channels

• Strong written and verbal communication skills

• Excellent IT literacy, including Microsoft Word, Excel, and Outlook

• Experience with CRM systems

• Understanding of GDPR and fundraising regulations (or willingness to learn)

• Ability to work independently and plan effectively

• A commitment to delivering high-quality supporter care

If you're passionate about great customer service and supporting a charity's mission, we'd love to hear from you. Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Co

We are recruiting four part-time Regional Support Officers to work across Wales, providing direct support to eligible community groups and social enterprises through our membership services and programmes, and helping to nurture and connect the network of groups in each area.

We’re looking for enthusiastic and well-connected people who have direct experience of, and a passion for, the social and community business sector in Wales, and who have experience of running, developing and/or supporting community groups and enterprises. We need dynamic communicators, and people who can build relationships between groups and with key partners.

We want people with a variety of backgrounds and experiences who can contribute to a pan-Wales team of Support Officers, supporting community groups, social enterprises and development trusts who are driving the change their communities need for a brighter future.

• Job title: Regional Support Officer (x4) – North, Mid, South-West and South-East Wales
• Salary: £29,680 – £33,920 pa (FTE)
• Hours: 3 – 4 days per week (0.6 – 0.8 FTE), 21 – 28 hours per week
• Location: Remote, home-based
• Summary of Role: To support social enterprises and community groups through a range of direct interactions, resources, networking, and signposting, ensuring excellent member experience, retention and growth.

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.

The role

This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome.  Full time hours are 37 hours per week.

We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.

This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need.  From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.

National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident.  You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.

What you will need to succeed

National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.

You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances.  You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.

You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.

The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

We are offering:

• £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

Key Enterprises seek life-skills facilitator who has a passion for helping people with additional needs to access learning. Many of our service users strive to have an independent life and it’ll be your job to help equip them with the skills they need. This can include anything from basic numeracy, literacy, budgeting, transport, hygiene and self-care to cooking lunch for everyone in the group!

The candidate will be confident working with adults with additional needs and supporting them to access activities that challenge and inspire.

For over 40 years Key Enterprises has supported people with learning disabilities/difficulties, atuism, mental health needs and/or acquired brain injuries to unlock their full potential. At K|E, we encourage service users to explore their passions and develop new skills, without limitation.

Duties

· Planning and facilitating life-skill activities for service users with learning disabilities, autism, acquired brain injuries and additional mental health needs.

· Enriching service user’s physical and mental wellbeing through teaching new skills related to their daily lives.

· Engaging with the wider community through day trips, visits and other educational experiences

· Developing projects and a curriculum that can be followed to provide a structured program of learning.

Essential Criteria

· An awareness of mental illness, learning disabilities & autism

· Teaching qualification or experience of delivering learning

· Able to plan and organise effectively

· Experience of working in a learning environment

· Excellent interpersonal and communication skills and the ability to communicate with a range of people, using a variety of communication methods

· A passion for working with people with additional needs and providing person-centred support

· Hold a full, clean driving licence

· An awareness of safeguarding principles and understand confidentiality

· Competent in the use of IT including Office products

· self-motivation and an ability to work independently

APPOINTMENT IS SUBJECT TO SATISFACTORY REFERENCES AND A DBS CHECK.

Job Types: Permanent

Pay: £27,300 Per year

Expected hours: 37.5 hours per week

Benefits: 

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance

Schedule:

Open on Monday to Friday 08:30 - 16:30

Licence/Certification:

Driving Licence (required)

Work Location: In person

Finance Analyst
Salary: £50,000 - £60,000
Permanent, Full-time
Hybrid working – 2 days per week on site

A leading University is seeking a Finance Analyst to join its collaborative and high-performing finance team. This newly created role will be pivotal in ensuring the organisation delivers on its financial strategy, making it a fantastic opportunity for an ambitious individual eager to thrive in a dynamic, challenging environment where they can truly showcase their skills and make a meaningful impact.
About the role

As Finance Analyst, you’ll play a critical role in supporting the financial health and strategic direction of the organisation. You’ll analyse financial data, identify trends, and produce actionable insights to drive informed decision-making across departments and functions.

Your work will be integral to optimising performance, allocating resources efficiently, and meeting both short- and long-term financial objectives. Alongside your analytical expertise, you’ll serve as a key communicator of financial information – translating complex data into clear narratives and reports for stakeholders at all levels.
This is an exciting time to join, with opportunities to contribute to process improvements, systems enhancements, and transformation projects aimed at strengthening financial planning and reporting capabilities.

Key priorities in your first six months:

• Produce accurate, insightful financial analysis to support strategic decision-making
• Develop reports and dashboards that clearly communicate performance against KPIs
• Partner with colleagues across the organisation to improve the quality and efficiency of financial data and reporting
• Support the annual budgeting process and in-year forecasting cycles
• Contribute to process improvement and system optimisation initiatives within finance

About you
We’re looking for a part-qualified or newly qualified accountant (ACCA, ACA, CIMA) – or an individual with equivalent strong financial analysis experience – ideally gained within a complex organisation such as higher education, the public sector, or a large charity.

You’ll be highly numerate with strong Excel and data analysis skills, confident in working with senior, non-finance stakeholders, and able to explain financial information clearly. Experience in financial planning and reporting systems (e.g., Unit4, Agresso, Oracle) would be advantageous, as would a proactive, collaborative approach to problem-solving.

Delivery Officer (North)

£32,000-£34,000 (dependent on skills and experience) plus generous benefits 

Location – Home-based with regular travel across a designated region and to our offices as required 

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.  

To help us with this important mission, we are looking for a Delivery Officer for our North Region (covering Cheshire FA, Cumberland FA, Durham FA, Lancashire FA, Liverpool FA, Manchester FA, North Riding FA, Northumberland FA and Westmorland FA). As a Delivery Officer, you’ll play a key role in supporting the successful delivery of capital projects across a defined region – including 3G pitches, pavilions, grass pitch improvements, PlayZones and more. You’ll work closely with applicants and colleagues across the Foundation to help turn project ideas into reality, from early pipeline stages to pre-award. 

You’ll provide first-line support to applicants, coordinate project records, and contribute to grant assessments – ensuring each project meets our standards and supports our strategic aims. If you’re someone who’s confident working independently but thrives in a team environment, we want to hear from you. 

About the Football Foundation 

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.  

Our goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.  

What are we looking for? 

Someone with hands-on experience supporting or delivering capital projects, grants, or community programmes—ideally within a grassroots sport or community setting. You’ll have a solid understanding of the challenges faced by local clubs and organisations, and a passion for helping them succeed. Strong written and verbal communication skills are essential, along with the ability to produce clear, concise reports to support decision-making. Confident using Microsoft 365 tools and managing project records digitally. We’re also looking for someone who can effectively plan and prioritise a busy and varied workload, and who thrives in a collaborative team environment while building positive relationships with a wide range of stakeholders. 

For full details of the role and requirements, please download our recruitment pack below. 

What can we offer you? 

The salary band for this role is £32,000 - £34,000 per annum, dependent on relevant skills and experience. 

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets. 

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. 

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. 

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Wednesday 20 August 2025 at 09:00am

First-stage interviews will be via MS Teams and are currently scheduled for w/c 25 August 2025. 

Second-stage interviews are currently scheduled for w/c 1st September 2025 and will be held in-person at our offices, Wembley Stadium.  

Are you looking for an exciting new role within the Charity Sector? Eden Brown Charities are delighted to be partnering with a much-loved Regional Charity to recruit them a Trusts and Foundations Fundraiser to join an ambitious Fundraising team in Winchester.

About the role

As a Trusts Fundraiser you will be working to play a crucial role in securing significant funding from trusts and foundations, helping the organisation to meet the ambitions targets and expand their services to reach more families.

You will write creatively to secure funding as well as research and submit compelling grant applications to secure funding for various projects and initiatives.
You will also build upon a strong portfolio of existing trusts, and maintain positive relationships with existing and potential funders, ensuring effective communication and stewardship.

About you

You must be able to demonstrate that you can write compelling applications. Experience in the sector is desirable although not essential. If you have transferable skills in research, writing, relationship management, and strategic planning you are encouraged to apply.
Please note that this role is a Hybrid role with some time spent in the office near Winchester.
Flexible working patterns are available. To hear more about this incredible role please contact Laura Iliff on 07442607841. Please note that applications are being taken on a rolling basis so please do get in touch asap.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

We’re Hiring: Charity Operations Executive
Remote (with regular team meet-ups across the UK)
Full-time, Permanent
 

About Us
Switch the Play Foundation is the UK’s only charity dedicated to helping sportspeople thrive beyond their sporting careers. As we launch our new five-year strategy, we’re growing our team to support even more people across the UK.

The Role
We’re looking for a highly organised and proactive Charity Operations Executive to help keep our charity running smoothly. From finance and governance to project coordination and data reporting, you’ll play a key role in supporting our team and mission.

What You’ll Be Doing

• Supporting day-to-day operations, HR systems, and IT
• Managing finance processes (QuickBooks, invoicing, reporting)
• Coordinating governance tasks and Board meetings
• Ensuring compliance with charity regulations and policies
• Supporting delivery of athlete services and data reporting
• Maintaining our CRM and helping track our impact

What You’ll Bring

• Experience in operations, finance, or charity governance
• Strong organisational and communication skills
• Confidence working independently in a remote team
• A passion for social impact and athlete wellbeing

What We Offer

• Flexible, remote-first working
• 25 days holiday + bank holidays + 3 days off at Christmas
• Pension, CPD budget, and tech support
• A supportive, values-led team where your voice matters

Ready to Make a Difference?
Join us at a pivotal time and help shape the future of athlete support.
 

Apply now and be part of something meaningful.

We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: September 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £46,420 - £51,725 per annum if based in London. £43,765 - £49,070 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 11:59pm, Sunday 31 August

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

Founded in 2012, we are an award-winning charity working in close partnership with employers and universities, we deliver a programme of 1-to-1 coaching to eligible undergraduates. We provide personalised employability support to over 3,000 students from across the UK, helping them to discover different career options, and develop the vital skills, networks and experiences needed to succeed in their chosen career and beyond.

To find out more about how we support our students, visit our website, read our Annual Report, and 2024-27 Strategy. 

ROLE SUMMARY 

It is an exciting time to join the team, with income growing year on year and an increasing awareness of our brand through activities such as the recent Radio 4 Charity Appeal. We have ambitious plans and the Head of Fundraising will make a significant contribution to future growth; you will manage the Fundraising and Events team with oversight of income generation from various sources including major donors, individuals, trusts & foundations and a portfolio of events.

The role will suit innovative individuals with experience of fundraising from major donors and at least one of the other specified income streams, and event planning or project management. 

You will represent upReach externally, acting as an ambassador for our work and building strategic relationships with a wide variety of stakeholders. You will be accountable for income targets, developing the fundraising strategy and identifying new opportunities.

OUR VALUES

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

CORE RESPONSIBILITIES

The Head of Fundraising will contribute to upReach's mission by meeting financial targets, recognising when to make the fundraising ‘ask’ and leading the annual budget process. You will use clear, creative written communication to produce convincing cases for support, represent the charity at relevant networking events, work closely with the upReach Development Board and act as an ambassador for the organisation.

Reporting to the Director of Income Generation and External Engagement you will manage three direct reports and support individuals participating in the Future Charity Leaders Programme (upReach’s graduate scheme). You will work closely with  the Head of Partnerships, CEO, Programmes and Finance teams and other colleagues across the income generating and external engagement team.

The core responsibilities include: 

Leadership and strategy 

• Lead fundraising and philanthropy to realise financial targets (2025/26: £2.45m).

• Securing 5 and 6 figure gifts. 

• Inspire staff and volunteers to excel and achieve, champion the upReach values.

• Commit to the annual appraisal process and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals. 

• Deputise for the Director in their absence and play an key role in the Income Generation & External Engagement Leadership Team.

• Lead the strategic and operational planning process for the functional areas of responsibility and ensure the involvement of relevant stakeholders. 

• Keep abreast of developments, changes in trends, new techniques and legislation. 

• Ensure planned activity is delivered in compliance with relevant charity law, other legislation, best practice and corporate policy.

• Act as a senior sounding board to ensure strategic decisions regarding donors and funders resonate with our objectives and mission.

• Contribute to strategic thinking including risk management and mitigation.

• Collate and present timely monthly management reports for each income stream.

• Lead the annual budget and financial forecasting processes to facilitate reporting and  strategic-decision making.

Working with stakeholders (internal and external) 

• Collaborate with colleagues to identify and secure all various income generating and profile raising opportunities, ensuring maximum impact and contribution from funders. 

• Lead, champion and model a culture of outstanding donor stewardship and supporter care; including best practice and behaviour. 

• Develop and foster effective relationships with key external contacts at all levels, e.g. donors, supporters, suppliers. 

• Make the fundraising ‘ask’ as and when appropriate, or support others to do so.

• Respond promptly to requests for information and action from supporters.

• Report and disseminate the key issues to emerge from supporter feedback. 

• Manage the complaints procedures for the department and conduct full investigation of all complaints received by the department.

Developing, maintaining systems and procedures 

• Determine and manage the operating systems needed to deliver activity and enable effective donor, supporter and volunteer relationship management. 

• Effectively develop the donor journey.

• Ensure records in the CRM are up to date.

• Conduct analysis of data from across functions responsible for, drawing conclusions, making recommendations to the Director. 

• Ensure the management of systems and processes comply with the organisation’s data protection obligations, charity law and other legal requirements.

People Management and Team Working

• Recruit and lead the Fundraising team, rotatees and volunteers as required.

• Ensure upReach promotes a high performance culture and professional integrity.

• Continue to develop the skills and knowledge of you and your team to ensure you are up-to-date with changing regulation and fundraising best practices.

• Lead and model the implementation of business improvement and people development initiatives including training and rotations.

• Collaborate with colleagues across the department and organisation.

Major Donors and Individuals

• Develop and implement fundraising strategies to grow income, including an annual appeal. 

• Work with the CEO, nurture relationships with donors including high net worth individuals maintaining the highest level of donor care.

• Research, identify and engage prospective donors to secure 5 and 6 figure gifts.

• Lead the team to grow and develop the burgeoning major donor portfolio. 

• Work with the Alumni Team to identify opportunities to sustainably grow the individual giving pipeline, including beneficiaries. 

• Develop a legacies strategy and oversee delivery of awareness campaigns.

Events

• Lead the team on the delivery of a sector-leading events portfolio, to include income-generating events, and the Student Social Mobility Awards (SSMA’s).

• Engage, steward and motivate key stakeholders including the Development Board, Patrons, potential event committee members and other high value volunteers to grow our network and deliver successful fundraising events.

Trusts, Foundations & Corporates

• Oversight of Trusts, Foundation & Corporate fundraising strategy.

• Work with the Senior Fundraising Manager to identify and build relationships with Companies, Trusts and Foundations which are mission and/or programme aligned.

• Collaborate with the Head of Partnerships to build strategic relationships with companies that grow philanthropic and commercial income. 

• Support the acquisition of new, multi-year philanthropic funders and existing donors.

Other

• Regular out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders

• Some UK travel will be required from time to time

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

SKILLS AND EXPERIENCE

The ideal candidate should display these skills: 

• Influencing, facilitation and communication skills (both oral and written)

• Problem solving and decision making, the ability to stay calm under pressure 

• Excellent organisational skills and the ability to prioritise and deliver to tight deadlines

• Passion and motivation 

• Leadership and collaboration skills

To be successful, it is anticipated that you will have experience working in a fast paced environment, third sector organisation with demonstrable success in meeting financial targets and motivating others;

• Exceptional relationship building, stakeholder management and negotiation skills, with the ability to influence and persuade at the highest level.

• Experience working in a fast-paced environment, maintaining accuracy and working independently to find solutions to problems.

• You have developed fundraising strategies, budgets and plans with success in meeting income targets including 5 and 6 figure gifts.

• Coordinating annual budget reviews and preparing KPI/OKR reports and financial forecasts that help inform strategic decision-making at a senior level. 

• Ability to lead and motivate others, including senior team members; working cooperatively with and through people to reach goals.

• Clear and creative communicator and presenter; strong storytelling skills and a proactive attitude.

• You’ll understand fundraising performance metrics and how to use them in the delivery of objectives as well as showing knowledge in charity law as it applies to fundraising

• Sound knowledge of GDPR legislation and other fundraising regulations.

• Independent decision-making within authorised boundaries with the ability to anticipate and find solutions to potential problems.

• Strong project management and problem solving skills, in addition to superb organisational skills to manage a varied workload.

• Take responsibility for your own professional development.

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, this increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme and annual wellbeing days

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close at 11:59pm, Sunday 31 August. 

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-5 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme. Recently we’ve focused on developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly. People with a learning disability, neurodiversity and their family carers are inclusively supported by social prescribers for advice and by health educators/coaches for health-related matters if needed.

Our current Executive Director, who has led Brent Mencap so well for 25 years wants to retire. The successful candidate will build on Brent Mencap’s history, current success and potential so our long-term passion for a healthier and fairer Brent can evolve and improve the lives of Brent People. Are you the amazing successor to lead and inspire our talented, committed team?

We are looking for someone who  

· Has the relevant voluntary sector experience, vision, determination and leadership skills

· Is committed to developing and supporting our diverse staff group

· Can see the bigger picture but also focuses on the important details

· Supports our ethos of person-centred service delivery and activities

· Can communicate well with users, partners, staff, trustees and funders

· Enjoys influencing and raising awareness

· Is entrepreneurial, savvy, confident and can maintain our current  financial stability and diversify our income streams

· Understands the lived experience of disability, long term health conditions and inequality  and wants to improve their lives

· Understands the importance of marketing and data to challenge inequality, promote positive change and attract new funds.

· Can prioritise reviewing and improving our data collection

· Can develop funding project plans that includes staffing for enhanced  wellbeing and creative activities, for  young people, employment  related support and other identified needs

In addition, they will have to:

· Work with the Board of Trustees and staff to develop our vision, implement strategic plans and  deliver agreed objectives

· Be able to ensure all aspects of our work are done safely, legally, in line with our articles/constitution  and able to assess risks and mitigate them

· Be responsible for staff development, management and all aspects of the administration of the organisation

· Be an ambassador for Brent Mencap, meeting and working with leaders with statutory and voluntary sector, Royal Mencap and local Mencaps

· Represent the lived experiences and voices of people with learning disabilities, neurodivergence, long term conditions and their families who inform our work and the work of others in Brent

· Work late occasionally, attend evening events, meetings and occasional weekends and undertake any other necessary tasks as required to ensure Brent Mencap functions safely.

In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. This job description will be subjected to review with the post holder, from time to time to ensure it accurately reflects the duties and range of the post.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note: Our office base is on the first floor of a Victorian building with steep stairs.

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

· Be prepared to visit Brent Mencap so key staff and self-advocates can meet them informally before the interview day  or have a 60–90-minute Teams meeting with them. To arrange a face-to-face or Teams  meet up on a Wednesday only  please contact our office manager Simon via the website.

Interview details

· A 4-part Interview with senior staff, self-advocates, operational managers and trustees, will take place at Brent Mencap on Friday 5th or 12th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and send to us on the Thursday before the interview

· We anticipate the full interviews will take 2.5 hours with a 30-minute break at some point.

Location: London (hybrid)
Hours: Full-time (35 hours per week)
Contract: 4 to 5 month FTC
Rate: £35,749.57 per annum
Start Date: Mid-September

About the Role
Prospectus is proud to be supporting a prestigious London-based university in their recruitment of an experienced and organised Internships Officer. The officer will play a key role in developing and managing the institution's flagship internship programme that connects students with meaningful work experiences across the corporate, public, and voluntary sectors.

Key Responsibilities

• Coordinating all aspects of the internship programme, including funding, marketing, application processes, and reporting.
• Building and maintaining relationships with internal and external stakeholders.
• Conducting due diligence on internship providers and ensuring quality assurance.
• Supporting employer engagement activities and careers events.
• Promoting opportunities through digital channels and social media.

What We’re Looking For

• Experienced in project management and service delivery in a complex environment.
• Skilled in stakeholder engagement, negotiation, and relationship building.
• Recent experience in the higher education sector.
• Organised, proactive, and able to manage competing priorities.
• A confident communicator with excellent written and verbal skills.
• IT-savvy, with proficiency in Microsoft Office and social media platforms.

This is a fantastic opportunity to collaborate with a forward-thinking careers team to connect students with transformative internship experiences.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.