Communications volunteer roles in banstead, surrey

Volunteer Opportunity: Chief Executive Officer (Non-Uniform Role)

Organisation: Ranger Cadets

Location: REMOTE Flexible / National

Commitment: Volunteer Leadership Role

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking a visionary Chief Executive Officer (CEO) to lead Ranger Cadets in a non-uniform position. This is a pivotal volunteer role for someone who can bring strategic clarity, operational leadership, and inspirational energy to a growing national movement.

As CEO, you will:

• Provide overall leadership and direction for Ranger Cadets.

• Build and sustain partnerships with communities, schools, and youth organisations.

• Oversee governance, safeguarding, and operational excellence.

• Inspire and support volunteers, trustees, and staff to deliver our mission.

• Champion our values of inclusivity, dignity, and opportunity for all.

Who We’re Looking For

• A proven leader with experience in charity, youth work, education, or community development.

• Strong organisational and strategic planning skills.

• Excellent communication and relationship-building abilities.

• Passion for youth empowerment, social mobility, and community impact.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

What You’ll Gain

• The chance to shape and grow a national youth organisation from its earliest stages.

• The opportunity to leave a lasting legacy for young people across the UK.

• A role that blends vision, leadership, and community impact.

How to Apply

If you are ready to lead with purpose and help unlock the potential of young people, we would love to hear from you.

RANGER CADETS

#PreparedForLife

Help our charity to create new Allotment sites!

Green Allotments is a small, national, charity on a mission to create new allotment sites in England and Wales. 

We are currently looking for lovely volunteers for various roles which are all home-based:

Volunteer Desk-based Researchers (Our most popular volunteering role!)

Occasional professional/specialist micro-volunteers

Landscape Architect

Social Media Supporters

Welsh Language Translators / Gwirfoddoli Cyfieithwyr Cymraeg

There are no set hours when volunteering for us and you can turn down anything that you are offered. Obviously, we will treat you with dignity and respect.

We do not anticipate that you will incur expenses in this role. We expect our volunteers to already have an internet connection and be willing to use that as part of their volunteer role with Green Allotments CIO.

(At present we are unable to accept applications from under 18s, although we hope to be able to do so in the future as our charity grows)

The Income Generation Officer will play a pivotal role in enhancing the financial sustainability and growth of Mountain Rescue England & Wales (MREW), supporting 47 active mountain rescue teams across the region. This voluntary position is responsible for devising and implementing a robust income generation strategy to ensure the long-term funding and stability of the organisation.

Resource is required to develop and implement a comprehensive strategy to support long-term funding and organisation growth, financial stability and the achievement of income goals. This will include building relations with major donors, corporate partnerships, legacies and individual giving. In addition, there is scope to drive income through MR membership and via grants from trusts, foundations and government.

Reporting to the CEO, the person will need to contribute to the MREW’s overall future strategy. There will be a need to understand the MR structure and to have the ability to work as part of the MREW Senior Management Team, and alongside trustees, liaison team, regional structure and local teams. 

Using the MREW Income Generation Strategy, they will review all existing income generation streams to understand their viability and scalability, along with all potential new income streams to develop sustainable income for MREW.

Mountain Rescue England & Wales (MREW) is a voluntary organisation that provides mountain rescue services 24/7, 365 days a year, and offers support to communities during other crises. It consists of 47 independent volunteer search and rescue teams that operate across eight geographical areas. The organisation serves as the national body to represent the whole organisation, acting as an advisory body, linking with partner organisations and helping to standardise training and share information.

Objectives

The overarching activities for this role are:

• Develop an income generation plan, aligning with the financial planning cycle, with a periodic review and reporting cycle. Deliver against the plan.
• Central to the role will be the following essential tasks:
  • Grant Writing: Researching and writing grant proposals to secure funding from various trusts, foundations, and government agencies. 
  • Corporate Partnerships: Building and maintaining relationships with businesses to secure corporate sponsorships, donations, and in-kind contributions. 
  • Donor Engagement: Cultivating and managing relationships with individual donors and supporters to ensure their engagement and long-term support. 
• Create an opportunity to develop long-term wills and legacy income.
• Develop compelling cases for support grounded in impact and aligned with MREW values and mission.
• Build and steward high-value relationships with funders, donors and strategic partners.
• Oversee income targets whilst ensuring compliance with fundraising regulations and ethical standards.
• Research and develop grant opportunities from national and local bodies, in conjunction with regional and local teams.
• Lead on income generation for MREW, working with member teams and all other stakeholders. Support regional and local team fundraising opportunities. Foster collaboration, empowerment and accountability.
• Agree on short-term and long-term fundraising targets and opportunities alongside the MREW Senior Management Team.
• Represent MREW at relevant external meetings.

Skills

• Experience generating income, with a demonstrable track record of developing and leading fundraising strategies.
• Strong written and verbal communication skills, with the ability to inspire and influence a diverse range of stakeholders.
• Strong relationship management skills, with the ability to foster trust and accurately represent MREW’s mission and goals.
• Ability to work alongside colleagues and manage competing priorities.
• Financial literacy, including budget creation and management.
• Creativity, imagination and intuition.

We are looking for a motivated, self-starter with a proactive attitude, drive and enthusiasm to carry out projects to conclusion. You will need to demonstrate a commitment to the charity's mission and cause. 

Qualifications

• Financial or project management qualifications are desirable.

Additional notes

• To work with the Finance Director to plan for future year budgets and to ensure that an accurate record of all financial transactions are produced and maintained for the MREW Finance Director, including the fundraising pipeline.
• To ensure all committee members are treated fairly through MREW Equal Opportunities Policy.
• To work with the national media team to release press statements/support campaigns as required.
• This is a voluntary role within MREW, elected annually; it is expected that the applicant will serve a term of 5 years, with a possible extension of a further 5 years if desired.
• Travel during the working day may be required, with occasional absence from home overnight, as meetings with funders and other stakeholders may cover a large geographical area. Out-of-pocket expenses can be reclaimed in line with the MREW Expenses Policy.

Do you want to be inspired by the impact of education? Schools across Surrey are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

What will you be doing?

Depending on your skills and availability, you may support with: 

• Welcoming and engaging women participants into the session
• Helping to set up and pack down the space (chairs, refreshments, sign-in sheets)
• Supporting the delivery of group activities (e.g. creative arts, health talks, mindfulness)
• Listening and signposting women to staff or support services
• Supporting guests with form-filling, where relevant
• Encouraging peer connection and reducing isolation
• Assisting with data collection, light admin or feedback forms 

You will be supported to work within WSUP’s trauma-informed and psychologically informed (TIC/PIE) approach. Lived experience is welcome but not essential. 

What are we looking for?

Skills and Qualities Needed 

• Friendly, empathetic and non-judgemental
• Able to maintain confidentiality and professional boundaries
• Comfortable working in a trauma-informed, women-only environment
• Good listening and communication skills
• Reliable, consistent and open to feedback
• Ability to work as part of a diverse team
• Commitment to inclusion, safety and empowerment of women
• Any well-being qualifications/experience that could help in delivering and developing ideas to provide to the women (not essential)

Lived experience (e.g. of homelessness, violence, migration, or mental health issues) is welcomed and respected. 

What difference will you make?

WSUP is a grassroots charity supporting people experiencing hardship and/or housing instability across Royal Borough of Greenwich. We work with people facing poverty, homelessness, substance misuse, trauma, and health inequalities. Our support is holistic, inclusive, and rooted in lived experience. 

WSUP is committed to creating safe, inclusive, and empowering spaces, particularly for women who may have experienced trauma, discrimination or marginalisation. This includes our Women Wednesday programme – a women-only community session offering practical support, creative wellbeing activities, peer connection, and access to health and housing services. 

Before you apply

This will be starting on Wednesday 5th November 2025. You can apply after this time and during the 5 months. 

If you would like to volunteer with us, please send us an email as per instructions below.

We will then send you an initial contact form, an invitation to come in to WSUP and then a final application where references will be sent for, and then a DBS check will be provided by WSUP. 

The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London. 

Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).

In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.

Location: Mentoring sessions and events can take place online or in person.

Responsibilities: 

• Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations

• Informing pupils of opportunities to them so that they can achieve their aspirations

• Meeting with pupils for one to one mentoring sessions

• Supporting pupils with university, sixth form or job applications

• Monitoring and reporting on each pupils progress

• Giving feedback to parents and programme coordinators

• Working collaboratively with other tutors and mentors

• Supporting at events including:

  • Collaborate effectively with other volunteers within the events team

  • Assist with setting up and clearing up at events

  • Support workshop facilitators with managing groups of young people or parents

  • Assist with the coordination of lunch or refreshments for attendees

  • Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events

  • Give feedback to the event coordinators and programme managers at the end of each event.

Person specification:

• Be passionate and committed to tackling educational inequality

• Enjoy working with children and young people

• Be educated to a minimum of degree level or equivalent

• Possess strong communication skills both written and verbal

• Be punctual and organised

• Be able to remain calm under pressure

• Have excellent time management skills

Volunteer your time at Hestia to make our gardens a beautiful place for our service users to enjoy all year through! Are you green fingered and have a passion for gardens and outdoor spaces?

At Hestia we have gardens and outdoor spaces which require your support to bring these back to life by keeping them maintained. We are recruiting for volunteers to motivate and inspire staff and people living in our services to get involved in gardening.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Inspire and motivate staff and people in the services to get involved in maintaining and growing the garden
• To provide tips on how to maintain and grow the garden - sowing seeds, planting bulbs, taking cuttings
• Provide basic maintenance such as cutting the grass, emptying bins, managing weed control and leaf raking
• Lead in planting and nurturing new trees, flowers, and various plants
• Provide best practice on how to use the correct gardening tools
• Inspire people in our services and staff to maintain a clean garden
• Advise staff on the costs of plants and garden necessities

The skills you need

• A basic knowledge/ experience of plant care and use of gardening tools7
• Calm and patient approach
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

Our Community Volunteers are vital in enabling us to continue to feed the 3 million children we feed every day and to help us reach the next child. They use their talents in their communities to spread the story of Mary’s Meals.

What is the role of a Community Volunteer?

Some of the things you can do as a community volunteer:

• Help us to share our story – arrange and give Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds
• Use your networks and contacts to book talks, stalls and events and help us share our story
• Organise fundraising events in your local area such as coffee mornings, quizzes, supermarket bag packs and bucket collections
• Organise film screenings in your community to show Mary’s Meals films
• Volunteer at local fundraising and awareness events such as film screenings, bucket collections or concerts
• Promote Mary’s Meals’ fundraising campaigns and events in your community and across their networks and contacts
• Distribute and display promotional materials
• Place collection tins in local community areas
• Host community engagement events about Mary’s Meals’ work
• Come together as a group with other local volunteers to support each other with this work
• Lead a group in your community to fundraise for Mary’s Meals

What support and resources will I receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Training and if desired, public speaking training
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills.
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

Are you a passionate people person?Join us as a Fundraising Volunteer! 

We are looking for an enthusiastic volunteer to support Dimensions with fundraising as part of our 50th birthday celebrations in 2026.If you’re looking for Fundraising experience or you love to make a difference, this is the perfect opportunity to get involved! 
 
Activities will include 

• Launching Small Sparks grants and all associated fundraising as part of our 50th celebrations 

• Encouraging the people we support and their support teams to think what they could do with a Small Sparks grant and make nominations 

• Manage the small fundraising budget, aiming to maximise colleague participation 

• Planning and delivering fundraising activities throughout the year

About you 

We are looking for someone who is: 

• A natural ball of energy and a people person.

• Passionate about supporting people to live better lives, with the communication skills to get colleagues, the people we support and their families to join you in your mission. 

• Friendly and enthusiastic   

• Reliable/dependable and willing to volunteer regularly (ideally 2 –3 days per week, around your availability)  

Two character references will be required for this role.     

What you’ll gain from being a Dimensions volunteer:    

Dimensions provide support for autistic people and people with learning disabilities across the UK.   

    Our volunteers play a vital role in our work and in return, we support them with:    

•  Access to free online training (with access to 800 plus courses)    

• Comprehensive support from professional and friendly Dimensions staff    

• Reasonable expenses may be reimbursed at manager’s discretion     

• An opportunity to gain real experience in the social care sector    

    
Want to apply for this role? 

 If you’d like to be a Dimensions volunteer, please get in touch!

About the Charity
The Sussex Reptile Rescue Centre is a small, registered charity (Charity Number 1210189)
established to care for, rehabilitate, educate, and treat ill, injured, and unwanted reptiles in
Sussex County and its Surrounding areas.
Aims and Objectives
 To improve public perception of reptiles and amphibians
 To promote responsible pet ownership and exemplary animal welfare
 To deliver education that is “inclusive for all.”
 To promote positive values regarding companion animals and the responsibility of
pet care
What we do
 Reptile Rescue and Rehoming Services
o Taking in Sick, injured and unwanted reptiles -Finding, vetting and rehoming
reptiles
 Advice and Guidance
o Providing Advice and Guidance to reptile owners.
 Outreach and Education
o Going to Youth Clubs, Schools and Clubs to educate children/young people
about Reptiles
o Hosting events for the community, which will raise awareness of the charity
and the work we do.

About the role
We are looking for a qualified veterinary surgeon/professional to support The Sussex
Reptile Rescue Centre as a trustee & advisor.

Our trustees play a vital role in ensuring the Sussex Reptile Rescue Centre achieves its core
charitable purpose, overseeing the charity’s overall management and administration.

By joining as a trustee, you will help determine the charity’s overall direction and development
as a strong advocate for The Sussex Reptile Rescue Centre and our work.

As you champion our cause, you’ll continuously strive for best practice in all areas of your
role whilst effectively evaluating and mitigating risks, and ensuring compliance to legal
obligations under charity law.

To lean more about becoming a trustee with us (and your commitments as a trustee), please
 

Qualifications and accreditations

• A qualified veterinary professional, with a specialisation in reptiles
•  Specialisation working with amphibians is a bonus, but not essential.
•  Experienced committing to the requirements and expectations of a charity trustee

Skills and qualities

• Have excellent communication skills, with a willingness to participate actively in discussion and exercise sound independent judgement
•  Able to offer well-informed and pragmatic advise regarding the animals in our care,

putting their wellbeing and quality of life at the forefront.

•  A strong advocate for the charity’s work and what we do, with an enthusiasm for the

Sussex Reptile Rescue Centre’s vision and goal

•  Be willing and able to attend regular trustee meetings (6 per annum, held remotely)

We’re looking for three new members to join the Board of Directors at Hackney School of Food. This is a chance to help shape a dynamic, community-driven organisation that’s improving health and building skills through food education.

Who we are
Hackney School of Food is a food education hub in Clapton, founded in partnership with the LEAP Federation of Schools and the charity Chefs in Schools.

We believe learning to cook and grow food is a vital life skill, and sharing this knowledge builds healthier, more resilient communities. We’re on a mission to provide children, families, and our local community with the tools to improve their diets and well-being. By building knowledge and confidence in growing and cooking nutritious food, from seed to spoon. Our programmes include curriculum-linked lessons, after-school and holiday clubs, family cooking and growing projects, and adult workshops.

We transformed a former caretaker’s house on the site of Mandeville Primary School into an award-winning teaching kitchen and turned tarmac into a flourishing garden. A once-disused classroom is now our Garden Room, where we host educational workshops and dining events for our community.

In 2023, we became a Community Interest Company (CIC) – a not-for-profit social enterprise – meaning our work is driven by the needs and interests of our community. Since opening, we’ve welcomed thousands of people through our doors, working with schools, community organisations, and local residents.

To see more about what we do visit our website.

New board members 

We want to recruit Directors with a diversity of skills and experiences. We are particularly interested in applications from people with one or more of the following skills/experiences:

• Fundraising and income generation expertise

• Business development or growth strategy experience

• Knowledge/experience in social enterprises or start-ups

• Strong network connections, particularly in Hackney / East London

To make an effective board member, it’s also important you are:

• A good communicator with sound judgement

• Open-minded, collaborative and willing to listen

• Confident engaging with different people and perspectives

• Commitment to equity, diversity, inclusion, and accessibility

You don’t need to tick every box. If you’re committed to Hackney School of Food’s mission and the communities we work with, we’d love to hear from you. Previous board experience is welcome but not essential. We are keen to support first-time board members.

Our commitment to creating a diverse board 

We encourage anyone interested to apply.  But we also want to make extra sure our board represents and reflects the communities we serve. We welcome applicants of any gender but do encourage men to apply, to improve gender balance on our board. We welcome applications from black and global majority people and people living locally in Hackney. If you feel comfortable sharing this, we would really like to know if you have any lived experience of food insecurity or health inequalities in your application. 

What Does Being a Board Member Mean?
Our Board of Directors provides oversight, strategic direction, and support to  the team at Hackney School of Food. Board members:

• Provide leadership, helping to set strategic goals and priorities

• Support fundraising and networking efforts

• Act as ambassadors for the CIC

• Oversee compliance and legal and regulatory obligations

• Ensure we are financially sustainable and stay true to our CIC objectives

• Offer advice and support to the managing director and the wider team.

• Bring expertise, ideas, and lived experience to guide our development
   

Time Commitment
On average, the role will take 1–2 days a month, including:

•  quarterly board meetings

• occasional working group or fundraising meetings

• offering advice or support and reading papers in between meetings

Benefits
Being a board member is a valuable way to broaden your professional experience, including management and leadership skills. As a board member, you’ll:

• Play a meaningful role in improving access to food education.

• Gain experience in governance, leadership, and strategy

• Work alongside passionate, committed people who care about making a difference

This is a voluntary (unpaid) role. We will reimburse reasonable travel and subsistence expenses so that income is not a barrier to participation.

The Practical Bits

To apply, please send your CV and a short covering letter (maximum one A4 page) to us directly by Sunday 11 January 2026. You'll find our email on our website.

In your covering letter, please tell us:

• Why you’re interested in joining the board

• What skills, experience, or lived experience you would bring

• How you connect with Hackney School of Food’s mission

What happens next

• Applications will be reviewed by our Managing Director and current board members.

• Shortlisted candidates will be invited to an informal interview in late-January.

• You’ll then have the chance to meet current board members to ensure the role is the right fit for both sides.

All Directors will need to complete an enhanced DBS check before starting.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Organisation: YourGateway2Success (Charity no. 1199249)

Location: Croydon and surrounding areas

Hours: Flexible, voluntary position

About Us
At YourGateway2Success, we empower young people aged 16–25 to thrive through mentoring, skills training, advice, and community activities. We believe every young person deserves the chance to arrive with a dream and leave with a future.

Job description

We are looking for Youth Mentor Volunteer to empower and uplift young people, specifically those aged 16-25, who reside in the Croydon and the surrounding areas, by providing the support and opportunities they need to thrive. We are committed to creating a brighter future where every young person has the tools and confidence to succeed.

Key Responsibilities

• Mentor and guide young people through one-to-one or group sessions
• Support delivery of workshops, skills programmes, and community activities
• Act as a positive role model, promoting confidence and personal growth
• Assist with events, outreach, and recreational projects
• Provide encouragement to help young people achieve their goals

What We’re Looking For

• Good communication and listening skills
• Patience, empathy, and a genuine interest in supporting young people
• Willingness to work as part of a team
• Commitment to our mission and values
• Previous youth work or mentoring experience is helpful but not essential full training provided

What We Offer

• Training and ongoing support
• Valuable experience in youth and community work
• Opportunities to develop leadership and mentoring skills
• The chance to make a real difference in the lives of young people

Additional Information

This role is unpaid.

Send your CV and a short statement on why you’d like to volunteer as a Youth Mentor.