Communications volunteer roles in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Deputy Chair of Hidayah provides essential support to the Chair, helps ensure the effective governance of the organisation, and stands ready to act in the Chair’s absence. This role helps maintain the smooth functioning of the Board and the organisation overall.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
· Support the Chair in providing strategic leadership and overseeing Trustee meetings, stepping in as Chair when needed
· Contribute to the development, implementation, and review of Hidayah’s Strategic Plan, Annual Report, and key governance policies
· Help manage volunteers and support fellow Trustees to ensure shared responsibility, accountability, and active engagement across the Board
· Assist in planning and delivering core governance activities, such as the Annual General Meeting (AGM) and Trustee votes
· Act as a signatory on financial matters, supporting the smooth running of Hidayah’s operations.
· Lead or support outreach activities, including identifying and engaging new partners, drafting proposals, and maintaining outreach records
· Help plan and promote events and campaigns, and contribute to the development of inclusive outreach strategies
· Represent Hidayah at external events, building relationships with individuals and organisations aligned with our mission
What do we expect from the Deputy Chair?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Essential:
· A strong commitment to Hidayah’s mission and values, particularly around LGBTQ+ Muslim inclusion
· Reliable, organised, and able to manage tasks independently
· Good written and verbal communication skills
· Basic digital literacy – including use of email, Google Drive, and Microsoft Office tools
· Ability to maintain confidentiality and act with integrity
· Respectful, inclusive, and collaborative working style
· Willingness to take initiative, contribute ideas, and stay engaged with wider organisational activity
Desirable:
· Experience in community outreach, project support, or partnership building – particularly in a grassroots, voluntary, or equalities-focused setting
· Familiarity with governance, quality assurance, or safeguarding in the charity or community sector
· Experience facilitating or supporting meetings and group discussions
· Ability to resolve conflict or challenges with empathy and professionalism
· Knowledge or lived experience of LGBTQ+ Muslim identities or the intersection of faith, gender, and sexuality
· Awareness of diversity, equity, and inclusion best practices
How much commitment is required?
This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly board meetings. There is also an expectation of willingness to commit to the role for at least 3 months.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.
What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.
In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month)
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Event
Key requirements
- This role requires one reference
Location
Region
- Northern Ireland
Additional location information
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Drive the charity’s income growth by leading fundraising, partnerships, and donor engagement to secure sustainable funding for programmes and community work.
Key Responsibilities:
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Develop and implement a comprehensive fundraising strategy
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Identify and apply for grants, trusts, and foundations
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Build relationships with corporate and community partners
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Oversee donor stewardship and reporting
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Lead fundraising events and campaigns
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Support digital fundraising and storytelling
Skills & Experience:
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Proven experience in fundraising or business development (preferably nonprofit sector)
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Track record of successful grant applications
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Excellent relationship-building and communication skills
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Creative, strategic thinker able to work independently
* We agree to pay a percentage for each succesful Bid or Grant. To be discussed futher during the interview.
About Us
Power & Integrity is a nonprofit Community Interest Company supporting purpose-led organisations to align how they work with why they exist. With a vision of a just and equitable society, we help organisations align practice with purpose for greater integrity and lasting impact, while fostering open and collective learning.
One year on from launching out of incubation, we have had the privilege of working with charities, trusts, and foundations who are bravely exploring what it means to lead with integrity in today’s complex world. Now, as we look ahead, we are ready to grow our board and strengthen our capacity to steward this next phase of our journey.
The Opportunity
We are seeking up to 4 board members to join us in stewarding our mission and impact. We're building a diverse board that embodies the change we seek – one that brings varied perspectives, experiences, and expertise to guide our strategic direction.
Who We're Looking For
We're particularly interested in hearing from candidates with one or more of the following:
- Lived experience of marginalisation and deep understanding of systemic injustice and oppression, particularly from Black and LGBTQIA+ communities
- Governance and trusteeship experience, with understanding of CIC responsibilities and board effectiveness
- Executive-level experience in or with the philanthropic sector, particularly with sector-level organisations (e.g., associations of charitable foundations, funders' networks)
- Social impact and commercial acumen, bridging purpose-driven work with sustainable business models through consulting
- Community-building expertise within the social impact sector, with track record of meaningful stakeholder engagement
What We Offer
- The opportunity to shape strategy for an organisation committed to systemic change
- A board culture grounded in humility, curiosity, courage, and belonging
- Flexibility: board members may also engage in advisory or associate work with Power & Integrity (though this is not required)
- A community of committed practitioners working toward a more just and equitable society
Time Commitment
- 4 board meetings per year (2 hours each)
- 4 learning meetings per year (1.5 hours each)
- Occasional ad hoc guidance through delegated committees
Please Note
This is a voluntary, unpaid board position. However, reasonable expenses will be reimbursed, and opportunities for paid advisory or associate work may arise separately.
Power & Integrity is dedicated to creating an environment of belonging where everyone feels respected and valued. We actively encourage applications from people underrepresented on boards and in the social impact sector.
Power & Integrity is a nonprofit community interest company supporting purpose-led organisations to align how they work with why they exist.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be involved in the founding of a new charity that supports young people through grief and loss? At Beyond Tomorrow, we support young people through grief and loss with compassion, guidance, and hope. Join us to help shape brighter futures for those finding their way beyond loss.
Volunteer Trustee (Secretary Role)
Location: Kent- however this role can be done virtually.
Time Commitment: Around 3–5 hours per month
Reporting to: The Board of Trustees
About the Role:
We’re a charity supporting young people and families through grief, loss, and emotional wellbeing. As our Secretary, you’ll be the organised heartbeat of the board, keeping everything running smoothly, making sure meetings are well-structured, and helping us stay on top of our legal and admin responsibilities.
You don’t need to have charity admin experience — just good organisational skills, a bit of tech confidence, and a passion for helping young people heal and thrive.
Key Responsibilities:
Meetings & Records
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Arrange trustee meetings (usually every 1–2 months) and make sure everyone has the agenda and papers in advance.
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Take clear minutes and track action points so nothing slips through the cracks.
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Keep an organised record of all meetings, decisions, and official documents.
Governance & Compliance
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Help ensure the charity meets its legal requirements with the Charity Commission.
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Maintain up-to-date trustee contact details and declarations of interest.
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Support the Chair and Treasurer with key governance documents like policies, annual returns, and reports.
Communication & Coordination
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Be the main point of contact for trustee communication — keeping everyone in the loop.
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Help coordinate between trustees, volunteers, and partners.
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Make sure important dates, tasks, and documents are shared in good time.
What We’re Looking For:
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Super organised and reliable — someone who loves keeping things in order.
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Good written communication skills and attention to detail.
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Comfortable using email, Google Drive, Word, or similar tools.
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Friendly and collaborative, with a genuine passion for supporting young people and families through loss.
Commitment & Expenses:
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This is a voluntary trustee role. Reasonable out-of-pocket expenses (like travel or supplies) can be reimbursed.
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Trustees usually meet once every 1–2 months, with a few extra hours between meetings for admin or follow-ups.
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You will have the opportunity to be involved with community work, however this is not an expectation.
What You’ll Get Out of It:
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A hands-on role helping a growing charity stay organised and effective.
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Experience in charity governance, leadership, and administration.
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A friendly, purpose-driven team who truly cares about what we do.
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A good opportunity to get hands-on experience in the world of admin.
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The satisfaction of helping young people and families find hope and healing after loss.
At Beyond Tomorrow, we support young people through grief and loss with compassion, guidance, and hope.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REMIX is a dynamic new start-up youth charity launching to transform the lives of young people aged 11-26 from disadvantaged areas of London, initially starting in Hackney, Tower Hamlets, and Southwark. We will deliver high-impact Mentoring, Life Skills, and Personal Development programmes because we believe that a young persons postcode should never dictate their potential.
We have a clear mission, a strong name, and a dedicated Founding Board of Trustees. We now need the entrepreneurial drive and steady hand of a volunteer who can fill this brand new role of Project Director to bring our vision to life.
The Role: Steer, Guide, and Direct REMIX
This is a high-visibility, high-impact leadership role, perfect for a proven Project Manager or leader with an entrepreneurial mindset, who is passionate about social change. You will act as the interim, unpaid operational lead for the launch, ensuring all elements of the start-up phase are managed and delivered effectively.
The Project Director will report directly to the Founding Board of Trustees and be responsible for the successful set-up, initial programme delivery, and transition planning for the charity.
Key Responsibilities:
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Operational Leadership: Manage the day-to-day work required for the charity's launch, treating REMIX like a mission-driven start-up.
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Project Management: Oversee and coordinate all key start-up workstreams, including:
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Finalising charity registration and legal processes.
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Implementing volunteer recruitment and onboarding systems (working closely with the Volunteer HR/Volunteering Programme Lead).
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Coordinating the development of programme content (Mentoring, Life Skills and Personal Development).
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Managing initial communications and brand launch activities.
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People & Volunteer Management: Be the principal point of contact and inspiring leader for all founding volunteers (Trustees excluded), fostering a positive, action-oriented, and collaborative team culture.
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Stakeholder Liaison: Act as the operational face of REMIX, building relationships with initial community partners, potential funders, and key stakeholders in Hackney, Tower Hamlets, and Southwark.
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Reporting: Provide regular, concise operational and risk reports to the Board of Trustees, ensuring alignment between strategic goals and operational reality.
What We Are Looking For
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Proven Leadership: Demonstrable experience (5+ years) in a senior project management, operational leadership, or directorial role, ideally within the non-profit, education, or start-up sector.
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Entrepreneurial Drive: A self-starter with a proactive, resourceful, and results-focused attitude. Must be comfortable steering a ship with no to limited initial resources.
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Exceptional People Skills: A natural leader and motivator who can build trust, delegate effectively, and inspire a team of passionate, remote and site based volunteers.
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Strategic & Organised: Proven ability to manage complex project plans, prioritise effectively, and deliver multiple deliverables under pressure.
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Commitment to Mission: An unwavering passion for youth social mobility and a deep understanding of the challenges facing young people in London's deprived areas.
Why Lead REMIX?
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Total Ownership: This is your chance to lead the launch of a significant new organisation and directly shape its success from the ground up.
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High Impact: Your leadership will be the catalyst that gets our programmes running, directly leading to life-changing results for young Londoners.
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Career Catalyst: A unique and highly valuable project to add to your portfolio, demonstrating entrepreneurial leadership in the social sector.
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Future Opportunity: Outstanding performance in this founding, voluntary capacity could lead to consideration for future senior paid roles within the charity as funding is secured.
How to Apply
This is a role for an exceptional individual ready to devote their energy and expertise to a powerful cause.
Please submit your interest via this website.
Applications will be reviewed on a rolling basis. Join us in leading the movement to remix young people's lives across our capital city!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form and provide two references.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Clean Break is looking to appoint a Treasurer to deliver the organisation’s mission through good governance, fit for purpose financial systems and deliverable financial plans through strong partnership working with staff and trustees.
The Treasurer plays a key role in the organisation, working closely with Clean Break's Co-Chairs, the Executive Director (Interim), the Head of Finance & Operations, and fellow Trustees.
This is an important and rewarding role, which will make a significant contribution to Clean Break's mission and support our strategic delivery.
The main responsibilities of the Treasurer include:
- Chair the Finance Committee and provide regular reports to the Board of
Trustees. - Collaborate with the Co-Chairs and Executive Director to ensure that the
Board is empowered to fulfil its financial responsibilities in an informed and
timely manner. - Work with the Executive Director and Head of Finance & Operations to ensure
that the charity’s finance and risk management systems are fit for purpose. - Work with the Executive Director and Head of Finance & Operations to
develop and test robust financial plans and to monitor progress against the
agreed plans. - Provide support and, where appropriate, professional development
opportunities for the Head of Finance & Operations and other finance staff.
To find out more about the role and apply, please download our Recruitment Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Macmillan Cancer Support Centre is an inclusive, welcoming environment that promotes wellbeing for patients living with and beyond cancer. It serves as a supportive, non-clinical space for families, loved ones, carers and healthcare professionals involved in cancer care.
We are looking for friendly complementary therapists who are willing to gift their skills and volunteer their time to the centre. Using your professional skills, you will be part of this exciting opportunity from the very beginning.
You will help to create a safe, welcoming space where people affected by cancer can find comfort, connection and trusted support. If you have good communication skills and are passionate about the work you do, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Responsibilities
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Helping support UI creation in the long term
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Maintaining product integrite
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Ensuring productivity within Easing Anxeities’ product creation
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Clear communication with all other trustee members
Qualities of a UI/UX
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A clear understanding of app design with a clear passion to
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Having a long term strategy for the future UI/UX of Easing Axieites with a passion to progress
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Clear communication with expectations set for all trustees and volunteers
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A willingness to progress their skill set throughout the future of Easing Anxieites
Responsibilities of all trustees
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Support and provide advice on Easing Anxieties’ purpose, vision, goals and activities.
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Approve operational strategies and policies, and monitor and evaluate their implementation.
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Oversee Easing Anxieties’ financial plans and budgets, and monitor and evaluate progress.
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Ensure the effective and efficient administration of the organisation.
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Ensure that key risks are being identified, monitore,d and controlled effectively.
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Review and approve Easing Anxieties financial statements.
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Provide support and challenge to Easing Anxieties CEO in the exercise of their delegated authority and affairs.
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Keep abreast of changes in Easing Anxieites’ operating environment.
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Contribute to regular reviews of Easing Anxieties own governance.
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Attend Board meetings, adequately prepared to contribute to discussions.
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Use independent judgment, acting legally and in good faith to promote and protect Easing Anxieties’ interests, to the exclusion of their own personal and/or any third party interests.
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Contribute to the broader promotion of Easing Anxieites’ objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
Essential qualities and attributes of all trustees
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Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
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Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
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Effective communication skills and willingness to participate actively in discussion.
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A strong personal commitment to equity, diversity, and inclusion.
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Enthusiasm for our vision and mission.
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Willingness to lead according to our values, Easing Anxieties.
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Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
Terms of appointment
Terms of office
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Trustees are appointed for a [2] year term of office, renewal for [2] further terms to a maximum of [10] years.
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This is a voluntary position, but reasonable expenses will be reimbursed.
Time commitment
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Attending [4] Board meetings annually. Currently meetings are held remotely.
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You will be a member of a sub-committee which will meet [6] times in a year.
To provide medical education to children aged 5 to 15 across South Yorkshire, via digital and 3D modeling.


The client requests no contact from agencies or media sales.
Purpose of the role
To manage the administration of funding applications on Zoho received through the Foundation's website. The process is automated, so it's about having knowledge and experience of using Zoho.
Responsibilities
Through Zoho, manage the funding applications submitted via the charity's website.
Check applications for completeness and eligibility before submission to Trustees. This will become an automated process.
Track the progress of each application through the assessment and approval process.
Through Zoho, communicate to the successful/unsuccessful applicants.
Skills and experience
Strong administrative and organisational skills and excellent attention to detail.
Good written and verbal communication skills.
Experience of managing data or records in a CRM database or spreadsheet system.
Knowledge of Zoho would be advantageous.
Familiarity with grant applications and approval processes.
Ability to handle sensitive information confidentially and professionally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be the new Chair of CPRE Buckinghamshire (one of the branches of CPRE – the Countryside Charity)? Do you care about your local community and environment?
We have a long and successful history of campaigning on items that matter to the local area – canvassing, prompting and lobbying local authorities, Councillors and MPs. In doing so, we have been able to ensure that the views of the people who depend on, work on and cherish the Buckinghamshire countryside are reflected in local decision-making.
The Chair role will suit someone living in Buckinghamshire or the Milton Keynes area, who has a keen interest in the countryside and is excited by the prospect of helping to direct the future of CPRE Buckinghamshire over the next 5–7 years. It is an exciting time to join our team, as CPRE nationally is celebrating 100 years in 2026; you can be involved in making plans as to how we will celebrate this with the Buckinghamshire community through various events and activities.
You will help to:
- direct our important campaigns, engaging the local community and raising awareness of the issues that the countryside faces
- lead our Trustee board, and recruit new Trustee members
- increase our membership, so that we can continue to do the work we are doing
- expand our team of volunteers, so that we can widen and increase the work that we do
- liaise with stakeholders and partners, and forge new partnerships
- ensure that we as a charity meet our legal requirements, adhering to our governing document, and have the necessary policies and resources
- nurture and shape the future of CPRE Bucks.
We estimate that the time commitment will be around 1 day a week, although this is variable and dependent on activities. You can of course do more if you wish! Our team works and meets remotely most of the time, but occasional travel may be necessary – to attend CPRE Head Office in London, for example.
This is a volunteer role in which you can really make a difference. We welcome applicants of any age, gender and background.
CPRE Buckinghamshire is an environmental charity dedicated to protecting the countryside.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are searching for an enthusiastic, hard working volunteer to take on President’s responsibility and oversee the chapter in LEEDS. They will run the chapter and ultimately be responsible for activities carried out by committee members and volunteers. The President must coordinate with their committee to ensure that all of the needs of the charity are met and the law, constitution and handbook are not broken.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lived Experience Board Member (Advisory Role)
About the Role
At Living Reasons, we believe that real change comes from lived experience. To make sure everything we do is relevant, effective, and grounded in the realities of people’s lives, we are creating a Lived Experience Advisory Board.
This is a non-executive, advisory role. Board members do not carry trustee responsibilities but instead play a vital part in shaping and guiding the organisation. The insights and perspectives of our board members will directly inform the decisions of our trustees, helping us stay focused on what truly matters to the people we support.
How the Board Works
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The board is made up of different lived experience groups, each focusing on particular areas.
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Members can meet in their groups to share experiences, support one another, and identify key issues.
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Groups can also set up their own sub-groups where needed.
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Each group decides what information it wants to share with Living Reasons — members are always in control of their voice.
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From time to time, the full board meets together to discuss wider themes, shared experiences, and how these can guide the direction of Living Reasons.
What You’ll Do
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Share your lived experience in a safe, respectful group setting.
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Take part in discussions, focus groups, and community support activities.
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Contribute to shaping campaigns, policies, and services.
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Review materials, research, and proposals and give feedback to help the organisation grow.
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Be part of a supportive community that uses lived experience to drive meaningful change.
Who We’re Looking For
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People with lived experience of wheel chair use, either:
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through your own personal experience, or
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as a supporter, caregiver, guardian, or family member.
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We will keep these as two separate groups (personal experience, and supporter/caregiver) so that conversations can be open and relevant to each perspective.
Why Join?
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Your experience will drive real change — in Living Reasons and in wider society.
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You’ll be part of a community where lived experience is valued, respected, and heard.
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You’ll have a direct line to trustees and a say in how resources, campaigns, and priorities are shaped.
What is the plan?
The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.
Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:
1) Outdated and damaging employment practices
2) Accessibility to services
3) Limited employment, training and education opportunities
4) Lack of support during times of crisis or need
5) Lack of equity and agency for many people in society
6) Institutional discrimination that is not challenged
7) Abuse of the legal system at all levels
8) Abuse of power in government bodies
9) Poor access to healthcare
10) Unequal treatment of many people in society by large corporations
11) Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life
12) Outdated company engagement with the public
13) Lack of support that is not talked about and not being addressed
Our Living Values -
Creativity
1) Imaginative Development (Individual)
2) Instilled Collaboration (Internal)
3) Changing The Status Quo (External)
Prospectivity
1) What Can You Do (Individual)
2) What Can We Do (Internal)
3) What Can They Do (External)
Revolutionary
1) Inspire With Confidence (Individual)
2) Boundaryless Innovation (Internal)
3) Challenge Traditions (External)
Attentivity
1) Analyse and Redesign (Individual)
2) Rebel and Reform (Internal)
3) Enquire and Reimagine (External)
To create equality and equity in all areas of society, opening opportunities that are less damaging and focused on the person as a whole.
The client requests no contact from agencies or media sales.



