Communications volunteer roles in london

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Mid Sussex group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Mid Sussex area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

About the Charity
The Sussex Reptile Rescue Centre is a small, registered charity (Charity Number 1210189)
established to care for, rehabilitate, educate, and treat ill, injured, and unwanted reptiles in
Sussex County and its Surrounding areas.
Aims and Objectives
 To improve public perception of reptiles and amphibians
 To promote responsible pet ownership and exemplary animal welfare
 To deliver education that is “inclusive for all.”
 To promote positive values regarding companion animals and the responsibility of
pet care
What we do
 Reptile Rescue and Rehoming Services
o Taking in Sick, injured and unwanted reptiles -Finding, vetting and rehoming
reptiles
 Advice and Guidance
o Providing Advice and Guidance to reptile owners.
 Outreach and Education
o Going to Youth Clubs, Schools and Clubs to educate children/young people
about Reptiles
o Hosting events for the community, which will raise awareness of the charity
and the work we do.

About the role
We are looking for a qualified veterinary surgeon/professional to support The Sussex
Reptile Rescue Centre as a trustee & advisor.

Our trustees play a vital role in ensuring the Sussex Reptile Rescue Centre achieves its core
charitable purpose, overseeing the charity’s overall management and administration.

By joining as a trustee, you will help determine the charity’s overall direction and development
as a strong advocate for The Sussex Reptile Rescue Centre and our work.

As you champion our cause, you’ll continuously strive for best practice in all areas of your
role whilst effectively evaluating and mitigating risks, and ensuring compliance to legal
obligations under charity law.

To lean more about becoming a trustee with us (and your commitments as a trustee), please
 

Qualifications and accreditations

• A qualified veterinary professional, with a specialisation in reptiles
•  Specialisation working with amphibians is a bonus, but not essential.
•  Experienced committing to the requirements and expectations of a charity trustee

Skills and qualities

• Have excellent communication skills, with a willingness to participate actively in discussion and exercise sound independent judgement
•  Able to offer well-informed and pragmatic advise regarding the animals in our care,

putting their wellbeing and quality of life at the forefront.

•  A strong advocate for the charity’s work and what we do, with an enthusiasm for the

Sussex Reptile Rescue Centre’s vision and goal

•  Be willing and able to attend regular trustee meetings (6 per annum, held remotely)

Are you passionate about making a difference and shaping the future for young lives? Are you a professional interested in developing your own mentoring skills? Mentoring can be a rewarding way to ‘give back’ and share your experiences with someone who could really benefit from hearing an informed, consistent and fresh perspective…possibly something they haven’t had before.

We’re delivering ‘Developing Futures’ a funded 12-week e-mentoring programme for young people aged between 18-24 years from ethnic minority backgrounds and facing mental health challenges, in the London Boroughs of Barnet, Brent, Ealing, Hillingdon, Hounslow, Hammersmith & Fulham, Harrow and Haringey.

What you will be doing

• Motivate, guide and support service users towards the achievement of positive goals.
• Support service users with exploring careers, identifying and setting goals, developing contacts, and identifying resources.
• Promote and develop a positive relationship

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Able to maintain strict confidentiality and follow professional boundaries
• To be consistent in attendance

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Use your skills and experience in supporting vulnerable groups to help drive forward our locally focused endowed foundation. Our purpose is to provide funding to relieve financial, physical and emotional hardship.

What will you be doing?

This is a great opportunity for someone keen to use their professional experience in supporting vulnerable groups to help drive forward the work of a locally focused endowed foundation. Our purpose is to provide funding to relieve the burden of financial, physical and emotional hardship in our local community of Hampton, Teddington, Twickenham and Whitton.

The perception of Richmond Upon Thames as a wealthy borough masks high levels of need and disadvantage. That means that support for those in need locally rarely comes from outside the borough which in turn means the work of local funders and voluntary sector organisations, like Hampton Fund, is critical.  Our endowment of £60m+ enables us to make grants to both individuals and community organisations of £2m-£2.5m pa.

We wish to appoint a new trustee who will have the enthusiasm, time and commitment to contribute to the work of the charity as it delivers an ambitious new three-year strategy.  You will be involved in making decisions on a wide range of issues, influencing the development of our work and bringing about change. We are specifically seeking a trustee with professional experience in any aspect of social care for vulnerable groups relevant to our grant making. This could, for example, be in the areas of cost-of-living support, health, social work or children’s services.

It is hoped that the candidate will have a connection to our area of benefit through either their daily life or work.

It is not necessary to have previous board committee experience as training will be provided. We encourage applications from people with a range of life experiences, ages and backgrounds.

What are we looking for?

Professional experience and expertise in a relevant aspect of social care to that of our grant making. 

We are looking for someone with a good current knowledge of social care infrastructure and systems across either the statutory or voluntary sector, or both. This could, for example, be in the areas of cost-of-living support, health, social work or children’s services.

It is expected that Trustees will either live, work or have another connection to our area of benefit. It is not necessary to have previous board committee experience as training will be provided.  

 Personal Qualities

• Empathy with the aims of the charity.
• The ability to think broadly and objectively: trustees are involved in making decisions on a wide range of issues.
• An understanding of the voluntary sector and the needs of voluntary sector organisations.
• An understanding of the broader issues around poverty and disadvantage.
• The ability to get on with people and work collaboratively.
• To act as an ambassador for the charity when attending external meetings and events as a trustee.
• To be discreet and respect confidentiality in all matters related to the charity’s activities. 

Additional Information

• Trustees do not receive any remuneration, but reasonable expenses will be reimbursed.
• The appointment is normally for a period of five years and a Trustee can serve no more than two terms of office, i.e. ten years. 

What difference will you make?

As a trustee with experience in supporting vulnerable groups, you will be involved in making decisions on a wide range of issues, influencing the development of our work and bringing about change.  

Before you apply

Contact us via the Reach platform to apply.

Closing date for applications is Friday 7th November.

Interviews are likely to be held the week commencing 17th November 2025.

We are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams

At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

• Lead on the development and delivery (with input from the Network leadership team) to plan training to meet the needs of the Network. This includes the delivery of all internal personnel training within the network.
• Engaging with training deliverers to ensure that courses and sessions are facilitated, venues are booked, and equipment is accessible.
• Overseeing training opportunities to ensure sessions are delivered to a high quality and in a safe and sustainable learning environment.
• Supporting the development of new trainers, demonstrators and assessors in the Network.
• Attending training meetings and Network leadership meetings as necessary.
• Empower the use of sustainable and ethical practices to support St John’s commitments to environmental and financial sustainability.
• Join in with the Training national community of practice to share best practices, advocate for volunteer interests and concerns, and lead on the communication and implementation of national initiatives.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising, as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As Network Training Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles is included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is: 10/12/2025

To apply for this opportunity, please follow the link below:

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
• Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
• Attending events as a key SSAFA representative.
• Providing timely reports and information to SSAFA’s central office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
• Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

• Motivating leadership with an ability lead a team of volunteers.
• Friendly and approachable
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
• Support and friendship from your local SSAFA branch and the wider SSAFA community.
• Use your skills, knowledge, and life experience to benefit others.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Do you want to be inspired by the impact of education? Schools across Reading are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the West Hertfordshire Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Surrey Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Activities Organiser for the West Hertfordshire Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.

In this role you’ll be able to develop your organisation, communication, administration and negotiation skills. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.

You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2.Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Are you obsessed with making short-form videos that grab attention, inspire action, and build communities? Do you thrive on creating reels, TikToks, and YouTube shorts that people actually stop scrolling for?

What will you be doing?

We’re breaking barriers to employment for jobseekers across the UK who are too often shut out because of age, background, or “imperfect” career paths. With your video skills, we can amplify their voices and show the world the value of untapped talent.

Your focus will be video-first content that connects, inspires, and drives growth:

• Filming, editing, and publishing short-form videos (reels, stories, TikTok/YouTube shorts) that showcase our work and motivate jobseekers.
• Repurposing longer content into bite-sized, shareable clips.
• Creating social-first trailers and snippets.
• Adding engaging captions, subtitles, and visuals that boost watch time and shares.
• Testing new video trends and formats to grow our reach on LinkedIn, Instagram, YouTube, and Facebook.

What are we looking for?

We’d love you to bring:

• Proven skills in video creation and editing (reels, shorts, TikTok-style).
• Experience with tools like Canva, or similar.
• A creative eye for storytelling and pacing that works in under 60 seconds.
• A collaborative, can-do mindset and great communication skills.
• The ability to adapt and deliver impactful content in a small not-for-profit environment.

What’s in it for you?

• A chance to shine as a video-first content creator with real creative freedom.
• Portfolio-worthy projects that showcase your ability to build audiences through video.
• Learning opportunities through our Practice Hub to grow your own skills.
• Collaboration with our Director, who will support you with strategy and ideas to fuel your success.

What difference will you make?

Your videos will do more than entertain; they’ll help real people get jobs, rebuild confidence, and prove that careers aren’t defined by age, background, or “perfect” CVs.

This is your chance to use your creativity, storytelling, and video skills to change lives, one reel at a time.

Please provide a brief cover letter explaining why you would like to volunteer with us. Interviews will be an informal online chat with our Director. 

Must have Right to Work in the UK.

ROLDA UK is a registerd charity that rescues, rehabilitates and rehomes stray dogs and cats in both Romania and the Ukraine.

As a Champion for ROLDA, you will play a crucial role in driving our online and in-person fundraising efforts. This position is ideal for a passionate individual dedicated to animal welfare who wants to help make a tangible difference towards our rescue efforts. In tandem with the ROLDA team, you will lead initiatives, develop strategies, and inspire supporters to contribute to ROLDA’s mission, amplifying our impact.

Key Responsibilities:
● Fundraising Strategy Development: Collaborate with ROLDA’s leadership to create and implement innovative online         and in-person fundraising campaigns.
● Campaign Management: Coordinate and execute engaging, high-impact fundraising campaigns, such as peer-to-peer       fundraisers, social media drives, and seasonal events.
● Event Leadership: Organise and attend fundraising events, representing ROLDA in the community. Recruit and manage     a team of event volunteers when necessary.
● Donor Engagement: Foster relationships with existing and potential donors, recognise and thank contributors, and               cultivate new support channels.
● Social Media Outreach: Collaborate with the social media team to create content that promotes fundraising efforts and       highlights donor stories and campaign updates.
● Reporting and Goal Setting: Set and track fundraising goals, prepare reports to measure progress, and share                     outcomes with the team to enhance future initiatives.

Requirements:
● Previous experience in fundraising, sales, marketing, or community engagement (experience in nonprofit organisations is a plus)
● Strong interpersonal and communication skills, with an ability to connect with a diverse audience
● Self-motivated and able to work independently, managing multiple projects and deadlines
● Availability to attend periodic in-person events
● Passionate about animal welfare and committed to ROLDA’s mission
● Ability to pass a background check

Time Commitment:
● Flexible hours, with a minimum commitment of 5 hours per week
● Availability for occasional in-person events in your area

Benefits:
● Opportunity to make a direct impact on animal rescue efforts
● Gain experience in fundraising, project management, and community engagement
● Collaborate with a dedicated, like-minded team working toward meaningful change

If you’re ready to lead our fundraising efforts and drive positive change for animals in need, we’d love to hear from you! 

We take children on voyages as readers and writers. Volunteer with us to join the adventure!  

Who are Literacy Pirates?   

Through our term-long after-school programmes, we develop the literacy, confidence and perseverance of children aged 9-13 who are falling behind in school and have fewer opportunities in their personal lives, so that they can succeed at school and beyond.  

Children join us on our Virtual Ship once a week to practise their reading and writing. By welcoming them into our joyful spaces, publishing their work in the real world, and celebrating everything they do, we develop their literacy, confidence and perseverance.  

What does a Volunteer do?  

As a Volunteer Crewmate, your role is to join our online sessions and help children practise their reading and writing in small groups by providing constant encouragement, positivity and celebration of their achievements.

Sessions are led and managed by staff, which means your time is solely focused on supporting the children in breakout rooms.

You will:  

• Receive full training.

• Gain experience working with children and leading small groups online.

• Develop your communication, leadership, problem-solving and digital skills.

• Take part in games and have fun. 

• Be invited to virtual celebration events with the children to see the difference that you’ve made.  

We offer employment references, for volunteers who have fulfilled their commitment of 12 sessions with us. 

What are we looking for?  

We ask volunteers to give just three hours per month, although you are welcome to volunteer as frequently as you like!  

Sessions run every weekday during term time from 3:45 to 6:15 p.m. and you will have the flexibility to select which sessions you would like to attend. Please note, we do not run sessions during half terms or the Christmas, Easter and Summer holidays. 

No experience is required to become a volunteer – just a desire to help children develop their reading and writing skills! Full training is provided.  

All we ask is that you:  

• Are aged 16+ 

• Must be a UK resident  

• Complete a criminal background check (we cover the cost of this)  

• Have access to a laptop or desktop computer with a working webcam and microphone (mobile devices are unsuitable for this role)