Communications volunteer roles in manchester, greater manchester

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

The Honorary Treasurer is a key voluntary post within Mountain Training England and the wider network of related mountaineering organisations. As a member of the Board of Trustees, the Treasurer shares the responsibility for overseeing the management of the organisation and implementing the strategic objectives of its members.

The Treasurer has an oversight role over all aspects of financial management, working closely with other members of the Board of Trustees to safeguard the organisation financially. They act as an informed reference point for the Chair and other Trustees.

Although it is the Treasurer’s responsibility to ensure proper financial records and procedures are maintained, much of this work is delegated to the Finance and Audit Sub-committee and paid staff.

Our annual statement of accounts can be seen at Companies House.

Role of Mountain Training England Treasurer

• The Treasurer oversees the financial matters of Mountain Training England in line with good practice and in accordance with the governing document and legal requirements of the Charities and Companies Acts and reports both quarterly to the Board and to the Members at three Council meetings per year about the financial health of the organisation.
• The Treasurer ensures that effective financial measures, controls and procedures are in place.
• The Treasurer takes the lead on the formulation of policies for finances, reserves and investments.

Specific Responsibilities

• To oversee/verify and present budgets, accounts, management accounts and financial statements to the Board and Members after discussion with the Finance Committee. 
• To ensure that appropriate accounting procedures and controls are in place.
• To ensure that full and accurate accounts and records are kept.
• In conjunction with the Executive Officer maintain sound financial management of MTE’s resources, ensuring expenditure is in line with the charity’s objects.
• To ensure compliance with relevant legislation e.g. Companies and Charity legislation and contractual agreements with external agencies such as funders and statutory bodies

• Chairing the Finance and Audit Committee in line with its terms of reference and reporting back to the Board.
• Present the annual statement of accounts to the Members at the Annual General Meeting.
• To liaise with designated staff about financial matters.
• Advising on the financial implications of MTE’s strategic and operational plan.
• Ensure that the annual accounts are compliant with the current Charities Statement of Recommended Practice.
• Ensure any recommendations of the independent examiner are implemented.
• Contribute to the fundraising strategy of the organisation.
• Advise on reserves policy and investment policy.
• Ensure that there is no conflict between any investment held and the aims and objects of MTE or partner organisations.
• Ensure that MTE has sufficient liquidity to meet its future commitments.

 PERSON SPECIFICATION

ESSENTIAL SKILLS, QUALIFICATIONS EXPERIENCE

Considerable experience as a treasurer of similar sized organisations

Some experience of walking, rock climbing or mountaineering.

OR experience of controlling a budget in a small-to-medium-sized (SME) organisation/business

Have an interest in the development of the Mountain Training awards

Financial accounting and reporting experience

Experience of working with charity or educational body accounts

Recognised accountancy qualification e.g. ICAEW, ACCA, CIPFA, CIMA, AAT etc

DESIRABLE

Knowledge of Charity SORP

An understanding of Equity/Inclusion applicable to financial resources

Commitment

As Treasurer you will chair the Finance & Audit Committee, which meets quarterly. You will also be expected to attend four Board meetings and a minimum of one of three Members’ Council meetings per year.  Attendance at the AGM is expected to present the annual statement of accounts to members.

Occasional attendance at MTUKI Council meetings and Finance Planning Group meetings is required.

Term

Trustees serve for a maximum of three years and are re-elected annually at the Annual General Meeting. At the end of the first three-year term of office Trustees are eligible for re-election for one further term of three years. From time to time the positions of Treasurer, Vice-Chair and Chair become subject to renewal. The Trustees nominate these positions from the Board and the Council votes to approve them at the AGM.

Expenses

Reasonable travel, parking and subsistence expenses are paid to Trustees, in line with MTE expenses policy.

the3million is currently seeking up to three new non-executive directors to strengthen its dynamic board and support the work of this passionate organisation at the forefront of migrants’ rights in the UK. 

Nine years after the Brexit referendum, we are navigating ongoing challenges affecting EU citizens’ communities. We are continuing to build power from the ground up, empowering people to get their voices heard. Your contribution will be crucial to making change happen.

These positions are voluntary and therefore unpaid.

About the3million

We are the leading organisation representing EU citizens in the UK. Our vision is a world where EU citizens can thrive, reach their potential and have an equal voice in UK society. Our work ranges from informing people of their rights and community organising of EU citizens’ communities, to holding the Government to account on the implementation of the Withdrawal Agreement and promoting access to justice. 

We are a grassroots and non-partisan organisation, working with a variety of stakeholders, from MPs to NGOs, legal advisors and the media on specific issues affecting migrants’ rights. We regularly engage with the Home Office and its monitoring bodies to advocate for change. 

We were formed through the efforts of volunteers from many different backgrounds who came together in the immediate aftermath of the Brexit referendum in 2016. We hold on to that can-do, nimble spirit and friendly and non-hierarchical collegiality.

In 2024, the3million’s contribution towards creating lasting and significant change for EU citizens living in the UK was recognised at the EmpowerEU Awards, in the "Outstanding Achievement” category.

the3million was incorporated as a limited by guarantee not-for-profit company with Companies House in November 2017. As such, the role of members of the Board of Directors is similar, though not identical, to that of Charity Trustees.

What does the role involve? 

You will join a small board of professionals committed to helping EU citizens in the UK. We are specifically seeking directors with expertise, skills and knowledge in any or several of the following backgrounds: fundraising, legal compliance, HR, risk management, community organising, racial justice and safeguarding.

As a the3million non-executive director, you’ll play a vital role in keeping the organisation on track with its objectives. You will apply your professional experience towards shaping our strategy on fundraising, governance, campaigning and other areas of work.

The main purpose of your role:

As directors at the3million, you will have responsibility to:

• Ensure the3million is meeting its aims and objectives and acting in line with any relevant legislation or regulations
• Act in the best interests of the organisation
• Ensure the3million applies its resources exclusively in line with its strategic aims 
• Ensure the financial viability of the3million 
• Contribute effectively to the Board of Directors in giving clear strategic direction, and evaluating performance against set targets
• Support the Chief Executive Officer and monitor their performance
• Act with reasonable care and skill

What you will gain:

• An insight into how the organisation runs;
• Confidence in building relationships with a wide range of people, and the opportunity to learn from the varied experiences that other Board members bring to the table;
• An opportunity to use your skills, knowledge and experience to the benefit of the organisation and the communities we serve;
• A sense of pride when hearing about the difference our campaigning and organising efforts make, knowing you have had a role in protecting the rights of EU citizens in the UK.

Being a director is a voluntary role and is not paid, but expenses including for travel are reimbursed.

Director Person Specification

Key skills:

• Knowledge of and ability to carry out the core responsibilities of being a director (please note that onboarding and support is available to new Board members, particularly those who have not served on a Board before)
• Timeliness and clarity in your communication on and around meetings or projects
• Strategic vision: an ability to think about the ‘bigger picture’ and longer term (5 years ahead) as well as the ‘here and now’ 
• A willingness to act as an ambassador for the3million, promoting our work to friends and colleagues
• An ability to work as a member of a team, to comment, challenge or question in a way that is helpful, supportive and constructive
• A good sense of judgement

Qualification and experience

You will ideally have one or more of the following:

• Experience of working in senior teams, preferably at board level;
• Experience of volunteering/working in the third  sector;
• Fundraising;
• HR;
• Community organising;
• Safeguarding;
• Racial justice;
• Experience working in the migration field would be an advantage.

Personal attributes

• Integrity and honesty
• Proactiveness
• A demonstrable commitment to the3million's aims and values
• Team player, flexible and adaptable

Time commitment 

• A two hour evening board meeting every two months (online)
• Regular discussion and meeting with fellow directors (online)
• Follow up to meetings – reading and commenting on minutes, carrying out any agreed actions.
• One to two away-days per year (in-person);

Restrictions

• Over 18
• Must be currently based in the UK
• Not bankrupt
• Subject to satisfactory DBS check and references
• Not excluded by Companies House or Charity Commission
• Conflicts of interest that would be so significant as to undermine the role in general, such as being a member of a group that discriminated against people based on gender, ethnicity or nationality.

Who should apply?

Applications are welcome from everyone with the relevant passion and experience in one or more of the areas listed above. Having worked in the migration sector or in campaigning is not necessarily required. We recognise that many other settings offer transferable skills.

One of the3million’s core values is equity - we are people-led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We are particularly eager to hear from candidates with lived experience of migration. If you are from a background that is underrepresented in the migration sector we also strongly encourage you to apply. This could include coming from a community that experiences racism, living with a disability or not having been to University.

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Please send your CV along with an accompanying letter explaining your reasons for applying. We highly recommend going through the role specifications below before you start your application.

Next steps
 
Applications are welcome from everyone with the relevant passion and experience. If you would like to speak to someone on our current Board or a staff member to find out more about us before applying, you are welcome to do so.

Shortlisted applicants will be invited for a one-hour interview. Interviews may be carried out over the weekend. 

Successful applicants will be onboarded by other Board members, ensuring they are welcomed into the organisation.

Application Instructions

Please send your CV along with an accompanying letter explaining your reasons for applying. Applications submitted without a covering will not be reviewed. 

If you are on LinkedIn, please share with us the URL of your profile.

Please also download and fill in the equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million fairer. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.

Please email all the above to us at recruitment[at]the3million[dot]org[dot]uk.

Home-Start Suffolk is seeking an exceptional individual to join our Board of Trustees as Vice Chair.
This is a unique opportunity to play a key leadership role in a well-established and growing charity that
supports families across Suffolk. As Vice Chair, you will work closely with the Chair, CEO and wider Board to
help shape our strategic direction, support strong governance and ensure we continue to meet the needs of
families in our communities.

We are specifically looking for someone with charity governance experience. You will bring a solid
understanding of how effective boards operate and feel confident supporting other trustees, offering
constructive challenge and helping to ensure the charity meets its legal and strategic responsibilities.
This Vice Chair role is part of our wider trustee recruitment and we welcome applicants who bring any of the
following:

• Experience or knowledge of the local charity or voluntary sector
• Understanding of family support or volunteer management
• Strong networks and connections within local businesses
• Previous involvement with Home-Start Suffolk as a volunteer or someone who has received support
• A passion for making a difference in your community

Interested?
We would love to hear from you. more information and a candidate pack can be found on our website.

Closing date: This is an open and rolling recruitment
Interviews: Held as applications are received