Communications volunteer roles in west green, greater london
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Three Board Member vacancies at Freedom from Torture
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, we provide health assessments and liaise with GPs, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account, and we advocate for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
We are seeking to recruit three new Board members to join our committed Board of Trustees. We are looking for candidates with expertise in one or more of the following areas:
▪ Clinical Leadership with substantial leadership experience in NHS or charity trauma services;
▪ Transformation expertise at senior level, whether in a service context or a broader organisational setting;
▪ Digital/ data expertise, strong experience in digital platforms and data analytics, with awareness of emerging technologies to help deliver services and increase organisational effectiveness;
▪ People leadership expertise having led strategic HR and organisational culture change initiatives.
We are committed to achieving a diverse Board and would be particularly interested to hear from those with experience in one or more of these areas who also have direct experience of torture, the asylum system or overcoming personal adversity and/or who come from Black, Asian, ethnic minority and/or other under-represented groups.
We provide an extensive induction for all new Trustees and gladly offer training and capacity-building opportunities, as required.
These are volunteer roles appointed for 3 years and renewable for an additional 2 terms. While the roles are unpaid, travel expenses and childcare costs will be reimbursed.
Freedom from Torture is committed to exemplary safeguarding practice, and we require an enhanced DBS check for these roles.
For more details of these opportunities, including how to apply, please see our candidate pack.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.
We’re currently looking for a Drama Volunteer to support our weekly drama group on Friday afternoons, held at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations).
About the Role
This role is ideal for someone with a background or strong interest in drama, theatre or performance. You’ll support our Drama Tutor to deliver inclusive and engaging drama sessions for a small group of adults with learning disabilities. Each year, the group works towards a production which is performed at our end-of-year Summer Show, making this a fun, creative, and rewarding volunteering opportunity.
As a Drama Volunteer, you will:
- Assist the tutor in planning and running weekly drama activities
- Encourage and support learners during rehearsals and performances
- Help with setting up props, costumes and resources for sessions
- Offer 1:1 or small group support where needed to help participants engage
- Help build a warm, inclusive atmosphere where everyone feels safe to express themselves
What You’ll Gain
Volunteering with us is a chance to:
- Gain hands-on experience in drama facilitation and inclusive practice
- Contribute to a creative and meaningful community project
- Feel the joy of supporting learners to grow in confidence and express themselves
- Experience working with adults with learning disabilities in a supportive setting
- Develop skills in teamwork, adaptability, communication, and creative problem-solving
- Have a place in a welcoming and friendly team of tutors, staff and volunteers
What We’re Looking For
You don’t need to be a professional actor or drama teacher, just someone who is enthusiastic about drama and passionate about inclusion. We especially value:
- A background or interest in drama, theatre, or performance
- Good communication and a warm, encouraging approach
- Enthusiasm, patience, and a willingness to get involved
- A non-judgemental and inclusive mindset
- Reliability and commitment, especially in the lead-up to the summer show
- Flexibility to support a creative, sometimes unpredictable environment
Prior to volunteering, we ask all volunteers to:
- Attend an induction meeting
- Provide two references
- Complete a DBS check (we will arrange this)
- Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteer for a minimum of a year with us.
To apply, please send your CV and answer the following questions (these will come up when you hit "Apply"):
Why would you like to volunteer with the drama group at Stepping Stones?
What drama or performance experience do you have (formal or informal)?
What strengths or values would you bring to this role?
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.



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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Orchards is looking for a reliable and organised volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the smooth running of our supported accommodation services.
At Orchards our vision is to see women free from sexual exploitation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – HR Manager
Organisation: Children With Voices
Reports to: the executive ops manager
Location: Hackney, London - Hybrid
Contract: Full-time / Part-time – specify as needed
Job Purpose
The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.
Key Responsibilities
- Oversee Daily HR Operations
- Manage HR functions to ensure efficiency, compliance, and alignment with organisational goals.
- Champion safeguarding and equality in every aspect of HR practice.
- Recruitment & Onboarding
- Lead fair and inclusive recruitment, ensuring diversity, equal opportunity, and alignment with our safeguarding responsibilities.
- Deliver onboarding that instils Children With Voices’ values, safeguarding culture, and commitment to community impact.
- HR Policies & Compliance
- Develop and implement HR policies and procedures in line with UK employment law, charity governance, and safeguarding legislation.
- Ensure GDPR compliance and maintain secure, confidential records.
- Training & Development
- Coordinate training on safeguarding, equality, diversity, inclusion, and wellbeing.
- Support ongoing professional and personal development for staff and volunteers.
- Employee Relations & Wellbeing
- Provide advice and support on employee concerns, encouraging a culture of respect, accountability, and collaboration.
- Promote mental health and wellbeing initiatives, aligned with our duty of care.
- Volunteer Engagement
- Oversee volunteer recruitment, DBS checks, safeguarding induction, and ongoing engagement.
- Support volunteers to feel valued and integrated into the charity’s mission.
- Collaboration with Leadership
- Work closely with the CEO and department leads to ensure HR strategies support the organisation’s mission and goals.
- Streamline HR processes to improve efficiency and impact.
- Conflict Resolution
- Mediate disputes fairly, maintaining trust and confidentiality.
- Support managers in handling sensitive matters in line with policy and safeguarding standards.
- Records & Benefits Management
- Maintain accurate HR records, ensuring data protection compliance.
- Administer employee benefits and ensure fair, transparent processes.
- Health, Safety & Safeguarding
- Ensure workplace compliance with health and safety legislation.
- Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.
Person Specification
Essential Skills & Experience:
- Proven experience in an HR management role, ideally within the charity or community sector.
- Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
- Excellent interpersonal and communication skills, with the ability to build trust at all levels.
- Experience managing recruitment, onboarding, and training processes.
- Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
- Strong organisational skills with attention to detail and confidentiality.
- Commitment to equity, diversity, inclusion, and community empowerment.
Desirable Skills & Experience:
- CIPD qualification (Level 5 or above) or equivalent HR certification.
- Experience working with volunteers, young people, or community-focused organisations.
- Knowledge of charity governance and regulatory frameworks.
- Experience in developing wellbeing or mental health initiatives.
Our Values at Children With Voices
- Safeguarding First: Every decision is made with the protection and safety of children and vulnerable people in mind.
- Equity & Inclusion: We champion fairness and diversity, ensuring no child or family is left behind.
- Collaboration: We believe in the power of working together with partners, communities, and families.
- Empowerment: We support children, families, staff, and volunteers to thrive and reach their full potential.
- Community Impact: We exist to rebuild stronger, safer communities for future generations.
Salary & Benefits - £1,520 per month
Days 1–2 days in the office, with flexibility to choose from Tuesday, Wednesday, or Thursday. The remaining hours can be worked remotely.
Working pattern: 20 hours per week
Role purpose: Complete administrative tasks predominantly for Penfriends in our London office. Volunteer Penfriends need to be over 21 years old, so this is also a requirement of the administrators role. Other tasks may be included to support our Programmes and Office Administrator.
Responsible to: Volunteers are supported by the Programmes and Volunteer Coordinator.
Location and commitment: We are located in an office near Vauxhall station, London. The role is flexible and time committed can be discussed.
At The Hardman Trust we have a Mission, Purpose and Vision
Mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Purpose: We support people on long sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
Vision: A future where everyone can achieve their potential within and beyond prison.
Who are Penfriends and how do they fit in?
Penfriends are part of The Hardman Trust. We make it possible for volunteers to write safely to prisoners, who are serving any length of prison sentence, giving friendship, hope and a reminder of the outside world to people at all stages of their sentence. Our The Penfriends programme supports the wellbeing of prisoners by encouraging safe, non-judgemental connection and friendship via letters and emails from volunteers across the UK.
By supporting prisoners who have been sentenced to any length of imprisonment, not just a long sentence, we provide support to the wider prison population. We are therefore available to any prisoners at any stage of their prison sentence, allowing us to support the wellbeing of more prisoners and the mission, purpose and vision of The Hardman Trust as a whole.
Role Summary
As a volunteer administrator you will support with the processing of letters received and sent from prisoners and their penfriends. This can include:
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Opening, sorting, checking and redistributing post to prisoners and penfriends
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Using our databases and other IT systems to record and maintain data
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Respond to emails and support prisoners and penfriends who communicate via email
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Work with other admin volunteers and the office administrator
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Support other office admin tasks to make a good use of your time
Relevant Skills and Experience
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Good communication and listening skills
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Good administrative and organisational skills
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Be IT literate
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Have good attention to detail
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Show reliability / commitment
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Ability to work within guidelines and expectations set by The Hardman Trust
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Be able to set and work within set boundaries
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Have an understanding of GDPR and confidentiality
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Willingness to attend any relevant training for the role
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Adhere to our safeguarding rules and remain vigilant at all times
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Have a current DBS check or willingness to undertake a DBS check (this is because of the sensitive and confidential information you will have access to and The Hardman Trust has a duty to safeguard prisoners, volunteers and staff)
What will you gain from this role?
You will join a volunteer community at The Hardman Trust, which is dedicated to supporting people serving long prison sentences..
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Work experience
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Knowledge of the criminal justice sector
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Be part of a friendly and diverse team working in a modern and ethical office space
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Travel and subsistence expenses
How to apply -
Please contact us by the 31st January 2026 to request an application form. Contact details can be found in attached role description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Zumba is an upbeat and lively dance that will put a smile on everyone’s face. Are you qualified to deliver a Zumba class and would like to give back to the community?
We are recruiting for a volunteer to bring some positive energy, fun and demonstrate the health benefits of Zumba for the women in our refuge!
What you will be doing
- Coordinate and set up a weekly Zumba class
- Inspire and motivate women to take part in the sessions and take a role in planning/designing upcoming sessions
- Create a fun and safe space for individuals to express themselves through Zumba
- Encourage members of the group to connect and relate to each other through expression of Zumba
The skills you need
- Qualified to teach Zumba
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you speak up for hungry children?
What is the role of a Speaker Volunteer?
Help us share the story of Mary’s Meals and our life-changing work feeding hungry children at school in some of the world’s poorest communities by giving Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds.
What difference will i make?
- You will enable us to reach more people with the story of Mary’s Meals
- You will support our staff in their work to feed the next hungry child
- You will promote Mary’s Meals’ in your community
- You will ensure our records are up-to-date and accurate
- You will help us provide a good service to supporters
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- Resources to fulfil your role, including presentation slides, notes and talk scripts
- A comprehensive induction to Mary’s Meals
- Public speaking training
- A regular volunteer update e-mail
- Opportunities to join online or in person volunteer meetings and briefings
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.
We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action.
We work across all communities — Black, white, Asian, Caribbean, and African — ensuring no survivor feels alone or silenced.
Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
The Role – HR Assistant
We are looking for a proactive HR Assistant to support the HR Manager in managing our growing volunteer network. You’ll help with onboarding, records, and HR processes that ensure volunteers feel supported.
Responsibilities:
- Support recruitment and onboarding of new volunteers.
- Maintain HR and volunteer records with accuracy.
- Assist with drafting role descriptions and volunteer agreements.
- Provide administrative support across HR and safeguarding processes.
What We’re Looking For:
- Experience in HR support, administration, or volunteer coordination.
- Strong organisational and communication skills.
- Knowledge of safeguarding and confidentiality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Business Manager Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of leadership to transform lives?
Do you want to stand at the helm of a movement that restores dignity, unlocks opportunity, and builds resilience for adults across the UK?
At Unlock YOUR Potential, we are seeking a Volunteer for the position of Delivery Manager, a visionary leader who will guide our charity’s operations, strategy, and growth. This is not just a role; it is a calling to shape futures, strengthen communities, and ensure that every programme flows with clarity, impact, and ceremonial dignity.
Your Role
As Delivery Manager, you will:
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Lead the operational and strategic direction of Unlock YOUR Potential.
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Ensure the smooth running of programmes in employability, personal development, wellbeing, and mentoring.
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Oversee governance, partnerships, and volunteer structures with precision and warmth.
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Build sustainable systems that balance practical detail with emotional resonance.
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Be the steward of our mission—ensuring every initiative reflects dignity, opportunity, and transformation.
Why Join Us?
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Impact lives: Your leadership will unlock futures across the UK.
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Grow together: Guide a community of mentors, facilitators, and wellbeing coaches.
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Belong: Join a movement rooted in warmth, clarity, and empowerment.
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Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead as Delivery Manager. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
- GET INVOLVED
- VOLUNTEER
- HELP CHANGE LIVES
Unlock YOUR Potential
BREAKING BARRIERS I UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots charity supporting children, young people, and families through alternative education, life-skills programmes, wellbeing activities, and community food hubs.
Our mission is to empower children with confidence, resilience, and the tools they need to thrive. We work closely with local schools, families, and partners to create safe, supportive learning environments where every child is valued and heard.
Role: Community Outreach Officer
Location: London community sites
Hours: 6–10 hours per week
Contract: Volunteer or PT
Reports to: Head of Community & Food Hubs
Role Overview
You will help build strong relationships with families, schools, and partners, supporting local engagement and connecting people to our programmes and services.
Key Responsibilities
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Engage with families and promote CWV services
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Build relationships with community partners
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Support community events and outreach days
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Gather feedback from families and stakeholders
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Help run community sessions and food hub activities
Person Specification
Essential:
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Excellent communication and interpersonal skills
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Friendly, confident, and community-focused
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Reliable and self-motivated
Desirable:
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Experience in outreach, community work or family support
Benefits
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Community engagement training
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Valuable experience in the charity sector
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Flexible working and positive team culture
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Opportunity to shape local impact
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers Facilitators for elop’s Training & Education Service
elop’s Training and Education Service delivers workshops; training programmes; and consultancy to professionals and organisations working with the LGBT+ community. As a specialist in LGBT+ Mental Health and Wellbeing, we want to raise awareness of the challenges faced by our community and help organisations become more LGBT+ inclusive and affirmative. Our training programmes get people talking, thinking and planning for change that makes a real difference to LGBT+ people’s lives.
All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule
9, Part 1, Paragraph 1 of the Equality Act 2010 applies).
We are looking to better represent the diversity of our community and actively encourage
applications from people that identify as male, trans/ non-binary and/or from Black Asian and
Minority Ethnic Groups.
Training Facilitator Volunteer Role Description
By joining the Training & Education Team you will have the opportunity to:
• Facilitate and co-facilitate workshops and training programmes to a range of external
organisations, including schools
• Design and deliver learning activities and presentations, both online and in-person
• Support organisations to improve their services for LGBT+ people
• Be given relevant training and supervision to ensure your development
• Be part of a dynamic team that offers a range of learning opportunities
Induction training will be provided alongside line management support.
Training Facilitator Volunteer Person Specification
Applicants should:
• have experience of presenting to groups, either online or in-person
• be a confident communicator
• be able to think on their feet and respond to questions that can feel challenging
• have awareness of key issues that LGBT+ people face
• understand the impact of discrimination and stigma on mental health
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of cleft care worldwide – become a Fundraising Trustee at CLEFT.
Are you an experienced fundraiser looking to make a meaningful difference? Join a passionate Board of Trustees committed to improving cleft care and research in the UK and internationally.
CLEFT is a UK-based charity working to bridge the gap in cleft care and knowledge through sustainable, long-term partnerships. As we grow, fundraising has become a strategic priority – and we’re looking for a new Trustee with fundraising expertise to help us reach the next level.
As Fundraising Trustee, you’ll play a key role in:
- Strengthening relationships with donors and supporters
- Identifying and progressing new grant and fundraising opportunities
- Supporting fundraising committees and events
- Developing and coordinating a fundraising plan aligned with our budget and goals
- Ensuring donor reporting and compliance with fundraising legislation
You’ll also contribute to the wider governance and strategic direction of the charity, attending bi-monthly Board meetings (mostly via Zoom), quarterly fundraising committee meetings, and our annual Away Day in London.
We welcome applications from individuals of all backgrounds and identities. If you’re proactive, creative, and passionate about equitable healthcare, we’d love to hear from you.
To apply, please send a cover letter explaining your motivation to join the CLEFT Board of Trustees and why you are the best person for the role, along with an up-to-date CV.
If you have any questions about the role or application process, feel free to contact us.
We aim to provide long-term, sustainable ways to bridge the gap in cleft care and knowledge in the UK and overseas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing, and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.
The volunteer will work on our Mind Within Counselling Service which offers low cost counselling up to 20 sessions of varied modalities. to residents in Spelthorne and residents across Hammersmith and Fulham, Ealing, and Hounslow. Our volunteer will support the Mind Within Counselling team with numerous tasks beginning with the projects administration and triage (once trained).
Main Responsibilities
To work closely with the Mind Within Counselling team and support the service with enquires, & service users to access the service.
Tasks:
· Answer any queries from both professionals and service users that come through to the Mind Within inbox.
· Triage clients for the service through an onboarding process.
· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services.
· Support the Mind Within Counselling team to promote the service to the local community.
· Liaise with our digital marketing lead to ensure the service is being promoted on social media.
· A willingness to undertake training courses.
· Uphold HFEH Mind values and behaviours.
General Responsibilities :
• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
• Share our commitment to safeguarding adults and children at risk of harm.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used, and stored in accordance with our Data Protection and Confidentiality policy.
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian, and minority ethnic communities.
Essential:
· An interest in supporting those with mental health needs to access Mind Within Counselling.
· An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems.
· Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.
· Excellent organisational skills, with the ability to follow administrative procedures.
· A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.
· IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
Desirable:
· Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family).
· Previous involvement with local community groups/networks/feedback groups.
· Awareness of the cultural barriers that may exist to seeking mental health support.
· Able to speak other languages fluently to support the cultural diversity demographics of the boroughs.
Time commitment and expenses:
· 6-12 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.
· We request a minimum commitment of 8-12 months of volunteering after the completion of your induction.
· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role .
· Reasonable travel expenses will be reimbursed.
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Emmaus UK is currently undertaking feasibility work to consider the incorporation of an SPV which can become a Registered Provider of Social Housing on behalf of the Emmaus federation in the UK. This is an exciting prospect and would unlock significant potential to achieve our strategic objective to help more people.
To ensure that we are best positioned to pursue this opportunity we are looking to build the expertise of the Emmaus UK Board in:
· Housing Association/Housing Expertise or relevant regulatory expertise - providing strategic input as we develop the subsidiary and proceed with becoming a Registered Provider
· Legal expertise - ideally in a relevant field e.g. charity or corporate governance, housing, property, regulation etc
· Property Acquisition and Development - to support us with providing high quality services and managing sustainable growth
Joining the EUK Board at such a significant moment will enable you to play a key role in the future of Emmaus. You will be an integral part of developing the movement and central to making strategic decisions within EUK as the national body.
Further details:
Location: Home based online meetings. Two annual face-to-face meetings
Reporting to: EUK Chair and board of trustees
Remuneration: This role is voluntary. Any travel expenses will be reimbursed.
The attached applicant pack contains further details including the role description and more about Emmaus UK.
To apply, please email your CV and cover letter to the EUK Governance Manager the Email address can be found in the application pack.
The deadline for applications is Wednesday 31 December 2025.
Those shortlisted will be informed on Tuesday 06 January 2026 and invited to an interview conducted via Microsoft Teams on either Monday 12 January 2026 or Wednesday 14 January 2026. All applicants will be informed of the interview outcome by Friday 16 January 2026.
The client requests no contact from agencies or media sales.