Communications volunteer roles

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

We’re looking for a strategic, forward-thinking leader to join our Trustee Board - someone who can challenge and champion our fundraising direction, who brings fresh ideas, a creative edge, and isn’t afraid to ask the tough questions. Your insight could shape where we go next and help ensure we’re investing in the right opportunities.

Carers Trust is a £13 million charity, leading a £150 million network of local carer organisations. We have a fundraising team that consistently punches above its weight.

If you love collaborating with ambitious teams, challenging the status quo and finding smart, inventive ways to make an impact – this could be the perfect role for you.

Ready to shake things up for a great cause?

About Us

Citizens Advice are the people’s champion. For 85 years, we’ve been working on issues that affect the whole of society to help to shape a society that’s fairer for everyone. No other advice service sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. By helping people with the underlying cause of their problems and helping to prevent them getting worse, we save the government and public services hundreds of millions of pounds every year.

Citizens Advice West Sussex (CAWS) works as part of the national network as an independent, local charity, and company limited by guarantee. The charity has annual income of circa £2.6 million and employs around 70 staff supported by 250 volunteers, working from six locations across the County.

Background to the roles

Our board currently comprises eight trustees who have served between two and eight years. The previous chair had been in-post for two years but has had to step back for personal reasons while remaining a trustee. Meanwhile, another trustee, Mike Jones, has taken on the interim Chair role.

Our Finance Trustee will have served six years in 2025 and would like to retire once a successor is in place and there has been time for handover.

Main Responsibilities

The role of the Finance Trustee is to oversee, approve and present budgets, accounts and financial statements as well as the preparation and presentation of financial reports to the board. in addition, ensure that appropriate accounting procedures and controls are in place and liaise with the CEO and her senior team about financial matters.

Person Specification

• A recognised financial qualification or equivalent knowledge gained by experience 
• The ability to take a strategic approach to financial planning and oversight and to help non-financial colleagues understand these
• Previous experience of charity finances and fundraising or a willingness and ability to gain this through training

Diversity and inclusion 

Our commitment is to promote equality through our services and workplace, aligned with National Citizens Advice’s aims. We aim to challenge discrimination through advice, champion equality through research and campaigns, and value diversity as an employer and volunteer agency.

How to apply

Eastside People is supporting Citizens Advice West Sussex in the recruitment of these roles. 

Please apply by submitting your CV and a cover letter (both in Word doc. format), which should indicate why you are interested in applying for the role and how you meet the selection criteria.

The closing date for applications is Monday 23rd June. Shortlisting interviews will take place shortly after and the two-stage interview process with Citizens Advice West Sussex will take place during the following weeks.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. 

Could you use your leadership skills and experience to support Signals?

We’re looking for a new volunteer Chair to join the board of Trustees who is interested in helping to develop Signals.

The Chair will lead our board of nine trustees, ensuring that Signals is following correct governance and meeting its charitable duties.

By joining us you will work with an engaged, experienced and friendly board and staff team.

Signals is committed to equality and diversity and welcomes applications from all members of the community particularly from those currently under-represented on the board including Tendring residents and people from the global majority.

Who we are

Signals is a registered charity and limited liability company based in Colchester established 36 years ago. We specialise in filmmaking and digital arts for social, learning and creative outputs and work across the region but with a focus on Essex. We became an Arts Council England National Portfolio Organisation (NPO) in 2023.

We work with children, young people, artists and community groups supporting creativity and learning at all levels. We are committed to increasing equal access to digital and creative experiences.  Our vision is to positively impact peoples’ lives by encouraging, diversity, creativity, experimentation, developing skills and raising aspirations through creative digital production and education.  This work is increasingly relevant in supporting those left behind in a digital age.

Current projects include working with local migrant communities, disability groups and communities in Harwich.

Chair role

• With other board members, CEO and staff, provide strategic leadership to the charity, ensuring that Signals achieves its objectives.
• Lead the board in ensuring that it fulfils its responsibilities for governance.
• Optimise the relationship between the board and Signals staff and volunteers.
• Plan and chair the board meetings and the AGM, with others as appropriate.
• Act as a spokesperson and figurehead for Signals.
• Appraise the performance of the CEO.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Inspire and Empower: Become SUNSHINE's Volunteer Coordinator!

Are you a people person with a knack for bringing out the best in others? Do you thrive on building connections and fostering a supportive team environment? SUNSHINE is a brand new, 100% volunteer-run charity, starting its exciting journey to combat loneliness and social isolation and we're looking for an inspiring, passionate and dedicated volunteer to take on the brand new role of Volunteer Coordinator to help us get off the ground and truly shine!

We believe in the power of connection – of bringing people together to spread joy, build community spirit, and transform lives. From fostering new friendships to enhancing well-being, our mission is to create a ripple effect of positivity, one meaningful connection at a time.

This is a unique opportunity to shape the heart of our organisation. As our volunteer, Volunteer Coordinator, you'll be instrumental in building and nurturing the incredible team that makes everything possible. You'll lead the charge in recruiting, selecting, training, and motivating our dedicated volunteers, ensuring they feel truly valued, supported, and an integral part of the SUNSHINE family. Your passion for people and your organisational skills will be key to ensuring our volunteers are effectively utilized and empowered to make the biggest impact.

Imagine the satisfaction of seeing individuals grow and flourish in their roles, the joy of building a vibrant and cohesive volunteer community, and the profound impact you'll have on both our volunteers and the lives they touch. This isn't just volunteering; it's an invitation to be a mentor, a community builder, and the enthusiastic heart of our mission.

Ready to inspire our incredible volunteers and help us light up the world? Join the SUNSHINE family today!

Join Us as Treasurer at Mind in Enfield and Barnet

Help shape the financial future of a growing mental health charity

Are you a finance professional with a passion for social impact? Do you want to use your skills to support a thriving, values-led organisation making a real difference in people’s lives?

Mind in Enfield and Barnet (MiEB) is seeking a new Treasurer to join our Board of Trustees and provide strategic financial oversight as we continue to grow and innovate in mental health support.

About Us

MiEB is a dynamic local mental health charity, proudly affiliated with the national Mind federation but operating independently. Since our merger in 2021, we’ve expanded significantly – supporting over 5,000 people annually and growing our income to £2.19 million in 2023/24.

We are Led by Lived Experience, with over 75% of our staff having personal experience of mental health challenges. Our services span therapy, wellbeing, advocacy, and crisis support, and we are committed to equity, empowerment, and real change.

The Role: Treasurer

As Treasurer, you will play a vital role in ensuring MiEB’s financial health, sustainability, and transparency. You will:

• Guide and advise the Board on financial strategy, budgeting, and risk management
• Chair the Finance & HR Sub-Committee, ensuring robust oversight of financial and operational matters
• Support the Head of Finance and CEO, offering expert insight and challenge on financial planning and reporting
• Ensure compliance with charity and company law, and that financial statements meet statutory and funder requirements
• Champion good governance, transparency, and accountability across the organisation

Who We’re Looking For

We’re seeking someone with:

• A professional finance qualification or equivalent senior-level financial management experience
• A strong understanding of charity finance and governance
• Experience managing complex budgets and financial reporting
• The ability to communicate financial information clearly to non-financial audiences
• Experience of chairing meetings and working collaboratively with senior teams

Previous experience as a Treasurer is welcome but not essential – we’ll support you with induction, training, and mentoring.

We especially encourage applications from underrepresented or minoritised groups, in line with our commitment to diversity, equity, and inclusion.

Key Details

• Closing Date: Monday 30th June 2025, 5:00 p.m.
• To apply, please send a CV/Profile and a supporting statement answering the questions below (in text or video format) by 5pm on Monday 30th June 2025.

1.Explain how your experience, skills and personal qualities make you a suitable candidate for this role. Refer to the role description and person specification

2.Please describe a time when you have ensured transparency and accountability in financial management, both internally within the organisation and externally with stakeholders?

Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:

• Provide support to those with endometriosis and their families and friends
• Provide clear, objective information about the condition and its treatments
• Raise awareness amongst health professionals and the general public about the condition
• Support research into endometriosis.

This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.

Time commitment:

• five Trustee Board meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings). Three meetings are held in person on London on a Saturday, with two meetings being virtual evening meetings.
• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group.

Trustees are also invited to attend Endometriosis UK events.

We are currently recruiting for ONE NEW TRUSTEE to join the board. We are particularly looking for significant experience of charity governance, management and best practice. Examples of how this might have been gained include having worked at a senior level in a charity, or previous trustee experience.

If you are keen to join the Endometriosis UK Board and don’t have this experience, there will be further opportunities over the next year as we will be recruiting for more trustees as Board members reach their maximum length of service. Keep an eye on our social media for more information.

Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.

We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.

[Please only apply if you have significant experience – this is a senior management/ leadership role]

Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.
Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.
This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.

What We're Looking For
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us.
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.
What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.

Your background might be within a federated charity operating nationally or globally; you might work within a not-for-profit which delivers its impact through a network model or membership body; or you might operate in a corporate setting, perhaps operating franchises to reach your customers.

You will instinctively understand what it is to lead a like-minded movement of organisations, who together are far more than the sum of their parts.

You will be ready to get stuck into understanding what makes our local services tick and how best we can help them to have the voice, capacity and impact to change the world for unpaid carers.

More generally, we’re looking for a strategic, forward-thinking leader, someone who can challenge and champion our direction and bring fresh ideas. Your insight could shape where we go next and help steer how we develop our network relationships and local delivery.

If you love collaborating with ambitious teams, challenging the status quo and finding smart, inventive ways to make an impact – this could be the perfect role for you.

Join us and help us transform lives and communities together!

Greater Together Manchester (GTM) is a dynamic and forward-thinking charity, working across Greater Manchester to support communities to tackle deprivation and transform the lives of vulnerable people.

This is an exciting time for GTM as we look at our strategy post-pandemic, and how we can expand the remit of our work to better achieve our charitable aims. 

The aims of the charity include:

• To kick-start, grow and support social action/community outreach projects and initiatives by equipping local churches, groups, individuals and communities with the skills and confidence to make a real difference to the lives of the most vulnerable people in their local area.
• To connect projects, people, and organisations together to help them to share best practice, resources, and ideas. 
• To work together with multi-agency partners to influence local, regional, and national policy and strategy. 
• To provide training and information to individuals and organisations to help equip them with the skills and knowledge they need to support and sign post vulnerable people more effectively.

As a trustee with fundraising expertise, in particular grant and trust fundraising, you will have the skills and capacity to support our staff in applying for grants. 

You will take the lead on fundraising at board level, working with trustees and staff to create and implement a robust fundraising plan for all of GTM’s activities. 

This is an unpaid, voluntary role, but presents a great opportunity for personal and career development. Trustees are able to claim out of pocket expenses in accordance with GTM’s expenses policy.

The role would suit a range of people, from young professionals looking to broaden their leadership credentials, to senior or retired professionals looking to give something back to their local communities.

The statutory duties of all trustees are:  

• To ensure that the organisation pursues its objects as defined in its governing document.
• To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations, and that the organisation complies with all relevant reporting requirements. 
• To act in the best interest of the organisation at all times, acting with reasonable care and skill.
• To ensure that the organisation manages its resources responsibly and that its assets are only used to support or carry out its objects.

Main Responsibilities of Trustee (Fundraising Lead):

To advise the Board of Trustees on matters relating to funding and fundraising

• Working with other trustees and senior staff, the Trustee (Fundraising Lead) will take a lead role in setting an effective fundraising strategy for GTM. 
• Provide governance leadership on GTM’s fundraising, helping to build and implement fundraising that supports our strategy.
• Provide strategic oversight of fundraising.
• Draw on your networks and experience to support the work of GTM. 
• Help ensure that staff have the skills and capability that they need to implement the strategy.

Person Specification 

Essential for the Fundraising Lead: 

• Recent experience in a fundraising role, ideally at a senior level, with a track record of large grant successes.
• An understanding of the UK charity sector, good governance, and statutory requirements relating to companies and charities.
• A thorough understanding of fundraising policies and procedures.

Essential for Trustees:  

• Understanding of the legal duties, responsibilities, and liabilities of trustees.
• Enthusiasm and belief in our vision and mission.
• Commitment to the charity’s objects, aims and values, and a willingness to devote time to carry out responsibilities. 
• Strategic, forward-looking and the ability to think creatively in relation to the aims of the charity.
• Good, independent judgement and the ability to act in the best interests of the charity.
• Ability to work at a strategic level whilst understanding the detail and complexities of delivery.
• Good communication and interpersonal skills. 
• Respect for the importance of confidentiality.
• The ability to balance tact and diplomacy with the willingness to challenge and constructively criticise.

Desirable for Trustees  

• Personal experience of poverty, or experience of working with people experiencing poverty.
• Prior experience of being a charity trustee.
• Knowledge of the type of work undertaken by the organisation.
• A wider involvement/interest in the VCSE sector. 
• A knowledge and understanding of the Church of England and/or the Diocese of Manchester.

Time Commitment and Location  

You will be expected to commit approximately one day per month to support with grant fundraising, although this will be flexible and can work around your schedule. There may also be a requirement to meet with staff to discuss fundraising and grant applications outside of these meetings and to act in an ambassadorial role for GTM at other meetings and events. 

Trustee meetings take place four times per year, normally at GTM’s offices in central Bury. 

You will also be expected to commit to approximately 1-2 hours to prepare and/or read through papers prior to each meeting (papers are distributed one week in advance of meetings).

The Board is also called upon for advice or to update on ongoing matters, or to make more urgent decisions by email.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.