Communications volunteer volunteer roles in ilford, greater london

We're seeking a volunteer who can take up the challenge of being our first ever Graphic Designer at URBAN YOUTH. A brand new youth work organisation in London.

Who Are We?

We're setting up a new youth project in London called Urban Youth, that aims to create a positive community for young people that will offer a number of activities and programmes that forge connections by getting young people together and away from their phones and social media to active take part in fun and engaginging interactive activities that create memories, boost confidence and resilence and teach key skills for life that young people can take with them into adulthood, helping to build their future.

Why We Are Doing This?

In a city grappling with the cost of living crisis, rising crime rates, and pervasive worry, it's easy to feel helpless. London is a city of dreams, but for many young people, it can also present unique challenges. Access to positive spaces, mentorship, and opportunities to develop crucial life skills can be limited. We saw a need for a fresh, vibrant approach to youth work – a place where young voices are heard, and potential is unleashed.

Can You Help Us Achieve This?

We need a volunteer with a creative spark to join us as a Graphic Designer who is passionate about visual storytelling and eager to make a tangible difference, who can design us a modern, vibrant, uplifting youthful logo and with it a brand guidelines that will help us ensure our brand is consistent.

We know you're busy. We know you have choices. So, why dedicate your precious creative time to Urban Youth in this crucial role? Because this isn't just volunteering; it's an unparalleled opportunity to:

• Define a Movement: You'll be the visionary behind our logo and core brand identity, creating the visual language that will represent Urban Youth to young people, communities, and funders across London. This is your chance to leave a lasting mark from day one!

• Build a Portfolio Piece with Purpose: Create a high-impact, real-world design project for a meaningful cause that you can proudly showcase. We can also write you a brief refernce or testimony for your portfolio too.

• Fuel Our Impact: A strong, inspiring brand identity is crucial for attracting young people to our programmes, engaging volunteers, and securing vital funding. Your design will directly enable our mission.

• Collaborate & Innovate: Work closely with our passionate team, bringing your creative ideas to life in a dynamic startup environment.

• Experience Unrivalled Satisfaction: Feel the profound satisfaction of knowing your design will be seen by thousands and directly contribute to the laughter, breakthroughs, and blossoming confidence of young people across London.

• Join a Passionate and Dedicated Community: Become part of a passionate, supportive, and fun-loving team of like-minded individuals. Forge new friendships and find your own sense of belonging.

We Need You!

If you have a keen eye for aesthetics, an understanding of youth culture, and the ability to translate a vibrant mission into compelling visuals with lots of enthusiasm, a willingness to get hands-on, and a desire to help a new charity get set up with a powerful visual presence and with your own design software and tools, then we would really love to have you join us in this exciting adventure.

Ready to Ignite Young People's Future with Your Design?

This is your chance to be part of something extraordinary. To turn worry into hope, isolation into connection, and potential into reality, by giving Urban Youth a visual identity that truly shines.

Don't just watch Young People's future unfold. Help design it!

URBAN YOUTH

Forging Connections | Creating Memories | Building Futures 

The ESOL (English for Speakers of Other Languages) Service

Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.

We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English.  We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.

We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.

What will you be doing?

• Conversational English with a small group
• Find out from your students what areas they want to cover and what skills they want to develop
• Encourage a positive atmosphere where students feel they can make mistakes
• The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals. 
• Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
• Give students encouragement and constructive feedback
• To liaise with the manager of Family Services and communicate any issues that arise with the class 

How does this role make a difference?

This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.

Who will you be helping?

Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.

What are we looking for?

• Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
• A recognised ESOL/EFL teaching qualification such as CELTA.
• Good communication and organisational skills.
•  An awareness of some of the issues that affect refugees, asylum seekers and migrants.
• A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.

Time Commitment:

The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally. 

How will you be supported?

•  You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
•  You will receive a Centre induction.
•  You will have access to e-learning modules on a range of topics.
• You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
• You will be invited to social and other events

We are seeking a remote, creative & proactive Content Creator to join our Communications team on an unpaid, volunteer basis, providing 8 or more hours per week support on average to our International WASH programmes. . 

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause. 

JOB SUMMARY: 

Join us as part of our Communications team to help deliver powerful content for our internal & external communications strategy. You will be working alongside the Communications Manager & Communications Officer to develop our digital content & increase our presence on social media platforms.  Provide creative support for enhancing donor prospects, generating demand & increasing engagement through compelling narratives to support EAU projects & fundraising initiatives. 

ROLE & RESPONSBILITIES 

• Write engaging, accessible copy for social media posts, blogs, and newsletter updates. 

• Develop storytelling materials, such as case studies and fundraising spotlights, aligned with EAU’s brand voice. 

• Ensure alignment with the EA communications calendar and major WASH/sector events. 

• Design on-brand visuals for social media posts, including carousels, infographics, and WASH project graphics. 

• Assist with basic video editing and formatting of short clips for social media and the website. 

• Work within established brand and content guidelines to ensure consistency. 

• Work to project briefs and meet agreed timelines; maintain clear communication with other volunteers. 

• Understand how data and analytics informs content performance. 

KEY REQUIREMENTS  

ESSENTIAL: 

Experience: 

• Proven ability in creation of high-quality social media content and graphics. 

• Skilled at video editing (e.g. Canva, or Adobe Premiere Pro). 

• Strong copywriting, research and storytelling skills (long-from and short-form). 

• General understanding of social media best practices. 

• An eye for visual consistency and experience working with brand guidelines/briefs. 

• A proactive, collaborative, flexible, and self-directed approach to volunteering 

Skills: 

• Familiarity with tools such as Monday, Google Analytics, Notion, or Mailchimp. 

• Knowledge of tools like Monday/Buffer to track tasks and maintain project visibility. 

DESIRABLE: 

• Willingness to work flexible hours, including evenings and weekends, and to travel as needed. 

• Previous experience within the voluntary or charity sector is advantageous. 

• Experience working with virtual teams. 

COMPETENCIES  

• Strong written and verbal communication abilities. 

• Ability to manage multiple priorities and projects. 

• Excellent time management and organizational skills. 

• Creative thinker who can develop innovative solutions.

• Detail-oriented with commitment to accuracy and quality. 

• Strong technical and data awareness. 

BENEFITS 

• At EAU all volunteers work remotely & flexibly, enabling you to balance work, holiday & personal commitments anywhere in the world.

• Join a diverse international community & gain a sense of fulfilment by contributing directly to impactful programmes that EAU delivers.

• Increase your opportunities for personal growth through exposure to new skills, experiences & perspectives that working for an NGO can bring.

• We also offer opportunities for networking, internships, mentoring & training to support you in your role.

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability 

Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions

Objectives: 

• To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda 

• To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples 

• To take action to protect the natural environment, reduce pollution and tackle climate change 

KEY ACHIEVEMENTS: 

• 32,866 people with improved access to safe water 

• 11,044 people with improved sanitation 

• 11,755 people with improved WASH knowledge and skills 

• 3,877 people with improved menstrual hygiene knowledge 

• British High Commission award winner 

VALUES:

At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation. 

Why volunteer for EAU? 

By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world.  If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.

Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum. 

Interviews will take place via MS Teams where you will meet an informal panel of volunteers.  

Data Protection and Privacy: 

As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant. 

Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes. 

You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles. 

DEI statement: 

EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.

We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.

Equal Aqua is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with Equal Aqua Uganda, a registered Community Based Organisation (CBO) in Uganda (EAU refers to both). 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Wandworth Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.support

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

Remote Family Support Volunteer – Live Chat

We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.

Organisational values:

Mission: We build better family lives together.

Vision: Families should have access to active support and understanding. 

Values: Trustworthy, Compassionate and Collaborative

Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.

Supervised by: The Shift Supervisor

 Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:

·Provide emotional support to family members via our live chat service

·Use the Family Lives support model and tools to provide an empathic responses

·Ensure that all service users receive a high quality experience

·Sign post users to other agencies for information and additional support

·Complete conversation data records

·Alert the shift supervisor to any difficult situations

General: Volunteers should be willing to:

·Attend the relevant volunteer training

·Maintain confidentiality and adhere to the other policies and procedures of the organisation

·Participate in regular support, supervision meetings and learning sessions as agreed

For home based volunteers only:

·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home

·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties

 Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.

Location: working remotely from home

 You need to be a UK resident.

Supervision and Support:

·Supervision during shifts

·Debrief after every shift

·1 to 1 supervision every 6 months

·Staff available outside of shift within office hours

·Annual review

The Benefits of Volunteering:

·Satisfaction in making a real and lasting difference to families who are struggling

·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience

·Being part of a team of Family Lives volunteers and staff

·Personal development

·Opportunities to meet and interact with a wide range of people

·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre

·Flexible hours

Volunteer Person Specification. We are looking for individuals who:

·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role

·Have an ability to respond empathically to emotional content

·Good written and verbal communication

·Have good keyboard skills and IT skills, with a minimum of 45 wpm

·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting

·Have a fluent, descriptive and expressive use of English

·Can remain open minded and non-judgemental

·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures

·Willing to commit to attending regular supervision and support sessions

·Willing to work as part of a team

·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.

Typing Task Prior to Application for Live Chat

Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 45 words per minute. 

Please take a screen shot and send it across with your application

You can have up to 3 attempts and decide which result you would like to forward as part of your application

Typing task

Go to the website typingtest

You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).

We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.

Our next training groups are:

Tues 16th Sept = Please note different day

Wed 24th Sept

Weds 1st Oct

Weds 8th Oct

Wed 15th Oct 

 10am - 2pm 

Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the London Borough of Sutton Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

SOCIAL SCIENCE RESEARCHERS (SSR)

As a member of The Working Group research team, our Social Science Researchers (SSR) study the human rights liberties and suppressions of women and girls within each country to identify and address social issues. They implement and manage research projects, collect and analyse data, and report findings of said research. Their work helps shape IWI’s policy decisions, social reforms, and human interactions.

RESPONSIBILITIES

o Understand the needs of the project, i.e. the research questions it needs to answer;

o Design an appropriate methodology to deliver the project;

o Design and write survey questionnaires;

o Apply a range of research techniques to gather relevant information, including document analysis, surveys, case studies and interviews (face-to-face, telephone and online);

o Liaise with and direct social research field interviewers to gather information;

o Gather information by directing or carrying out qualitative fieldwork;

o Conduct reviews of relevant literature and evidence;

o Analyse and evaluate research and interpret data using a range of analysis packages;

o Prepare, present and disseminate results in the form of reports, briefings, research papers and presentations;

o Offer research-based briefings and advice, which may involve writing action plans;

o Advise external bodies on social policy;

o Prepare and present tenders for new research projects or respond to research tenders prepared by others.

SKILLS

o Quantitative and qualitative research skills for undertaking tasks such as interviewing, survey design and controlled trials;

o Strong numerical, analytical and problem-solving skills;

o The ability to think logically and creatively;

o A natural sense of curiosity to understand social issues and the impact policy can have;

o Good verbal and written communication skills, to write reports and present findings;

o Strong interpersonal skills for developing and maintaining relationships;

o Teamworking skills and the ability to work well independently;

o Confidence in using Microsoft office software and a range of digital tools and platforms;

o Project management skills to oversee all aspects of a research project right through from initial plans to the final report;

o Accuracy and attention to detail for handling data and reporting research findings;

o A flexible approach to work, with the ability to work on several different research projects simultaneously;

o Organisation skills, good time management and the ability to work under pressure and meet deadlines.

REQUIREMENTS

o Fluency in English is a MUST. Additional UN languages are a plus;

o At least 4 years of research experience;

o At least 2 years of experience working for a government authority, INGO and/or private sector.

Support our mission to bring light and joy to seriously ill children.

We are seeking a dedicated and detail-oriented Volunteer Researcher to support our Major Gifts team. Your role will be pivotal in identifying and researching prospective major donors and high-net-worth individuals (HNWIs) who align with our mission. You will help us grow our pipeline of supporters and inform personalised, strategic approaches that lead to meaningful engagement and transformational gifts.

About Us:

Rays of Sunshine is dedicated to brightening the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We are seeking a motivated volunteer to support our major gifts team by conducting research and helping to build our partnerships pipeline.

Key Responsibilities:

• Conduct research on potential major donors and philanthropists using public sources

• Identify individuals, trusts, and networks with an interest in children’s health, wellbeing, or emotional support causes

• Produce concise and insightful research profiles and briefing notes

• Support the preparation of meeting briefs and donor cultivation plans

• Keep our CRM system up to date with relevant research findings

What We’re Looking For:

• Excellent research and analytical skills

• Strong written communication and attention to detail

• Discretion and professionalism when handling sensitive information

• A proactive and curious mindset

• Ideally some understanding or interest in philanthropy, fundraising, or the charity sector

• Previous research experience (academic or professional) is helpful but not essential

What You’ll Gain:

• Experience working in a high-impact fundraising team

• A behind-the-scenes look at major donor engagement and strategy

• Training and support from a passionate, collaborative team

• A chance to make a tangible difference in the lives of seriously ill children and their families

• A reference upon successful completion of your volunteering

Ideal Candidate :

• Strong research and analytical skills
   
• Excellent written and verbal communication
   
• Detail-oriented and organised
   
• Passionate about our mission and eager to learn If you’re ready to make a difference and gain valuable experience please do reach out

Are you qualified to teach Yoga and passionate about promoting wellness? We are looking for dedicated volunteers to facilitate Chair Yoga sessions on Mondays at 7pm in our Tooting Recover Café. If you would like to promote relaxation and reduce others anxiety through mindful breathing and movement, we would like to hear from you!

about the service

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Lead engaging chair yoga sessions for participants of mixed ages and abilities
• Assisting participants with the correct movements and breathing techniques
• Provide a supportive and welcoming environment, encouraging participation
• Provide guidance and support to help individuals to enhance their flexibility, strength and relaxation

The skills you need

• Qualified to teach Yoga
• Patience, empathy and a positive attitude

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
• Good communication skills

Disclaimer

Hestia is proud to be a Disability Confident employer. Should you require our role pack in an alternative format or wish to discuss any reasonable adjustments you may need for your interview, please contact hestia. As part of the process of volunteering, all applicants will need to complete a DBS and references. If you have any convictions/cautions, this does not mean that you cannot apply for any of our roles, however we do require a DBS for all positions. We ensure that all positive disclosures on DBS records are discussed with our volunteers and fairly assessed.

IAPWA was founded in 2009 and aims to provide protection and improve the welfare of animals in need. We exist for the benefit of the animals who need our help and are driven by those who are passionate about providing this lifeline. Our achievements have and continue to be possible through the combined dedication of everyone within the IAPWA team who enable us to make an impact through the collective action we take.

THE ROLE

In February this year, we launched the pilot for our Youth Ambassador Programme, encouraging students between 11-18 to sign up and work towards becoming a Youth Ambassador for the charity through fundraising, raising awareness and animal welfare advocacy. We received a significant interest and are now in a position to have a super successful first full run out of the programme starting in September 2025.

As the Education Partnerships Assistant, you will be aiding the Partnerships Manager in running and growing this year’s programme, while also developing a new programme aimed at schools rather than individuals called the Educator Partner Programme, where schools and education institutions work towards being recognized as an IAPWA Educator Partner.

The role will involve:

• Youth Ambassador Programme Support: Assisting with the day-to-day coordination of the IAPWA Youth Ambassador Programme, including supporting young people aged 11–18 as they complete their activities and challenges to achieve ambassador status.
• Event and Presentation Assistance: Helping to organise and attend school visits, presentations, and award ceremonies, including communicating with schools and coordinating with community supporters.
• Volunteer Engagement: Communicating with Youth Ambassadors and their families, celebrating their achievements, and maintaining positive and inspiring engagement throughout their journey with the programme
• Content Creation: Supporting the creation of Youth Ambassador Programme resources, certificates, welcome packs, and promotional content.
• Educator Partner Programme Development: Assisting in the development of the new Educator Partner Programme for schools and educational institutions, including planning activities, recognition criteria, and outreach strategies.
• Promotion and Outreach: Supporting the promotion of both education programmes through social media, email campaigns, and direct communication with schools, students, and local communities.
• Administration: Maintaining accurate records of participants, communications, and achievements, and ensuring timely responses to enquiries.
• Feedback and Reporting: Gathering feedback from participants and schools to help improve the programmes and compiling monthly updates to share progress with the Partnerships Manager.

THE PERSON

• A passion for animal welfare (essential)
• Knowledge of the education sector, either as a former teacher or a parent with involvement in school proceedings (desired, but not essential)
• Non-profit experience (desired, but not essential)
• Excellent organisational and communication skills
• Resourcefulness
• Effective team player
• Ability to multi-task and manage time effectively
• Excellent attention to detail
• Proactive approach
• Problem solving skills