Communications volunteer volunteer roles in sydenham, greater london

Are you a people person? Would you enjoy helping clients with their problems, as well as developing employability skills or putting your spare time to good use? Then look no further!

Our friendly team are looking for volunteers for our Adviceline which offers the general public information to empower them to find a solution to their problems in areas such as welfare benefits, housing and debt. For more complex issues you would be arranging an appointment with our advisers who will be using the information you have already gathered from the client.

You will need to be familiar with Microsoft Word and Excel and have excellent verbal and written communication skills, as well as being non-judgemental and respect views, values and cultures that are not your own. Full training will be given.

We cover travel expenses within the boundaries of Enfield.

Interested? Great, we'd love to hear from you.

Amazing, giving, and inspiring are a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

We are looking for Volunteer Befrienders to support our Brent Mental Health service in the London Borough of Brent. 

As a Volunteer Befriender, you will be required to travel across Brent to meet with service users and carry out your role. Ideally, you will be able to commit a minimum of 2 hours per week to volunteering. 

You will be supported by Befriending Volunteer Coordinators who will provide regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.

About the service

Our Brent Mental Health service provides support to people aged 18 and above who live in the Borough of Brent, and who have a mental illness and are known to the local NHS trust, Central and North West London (CNWL).

The aim of the Befriending Service is to;

• Reduce social isolation of service users
• Increase the confidence of service users in accessing community resources independently
• Provide meaningful activities and peer support for service users 
• Help service users to live happier, healthier, independent lives
• Provide volunteering opportunities for people with mental health issues
• Reduce stigma and raise mental health awareness

What you will be doing as a Volunteer Befriender:

• Meeting with service users in locations and times which meet their needs (including evenings and weekends)
• Provide befriending support to a maximum of 2 service users at any one time
• Provide emotional support based on your own lived experience
• Support service users to access and build social and community networks and activities
• Act as a community connector to local services

What will make you a great fit for this role?

• You will have good communication skills
• You will be flexible in order to meet the needs of the service users

If you would like to express an interest in this opportunity, please complete an application as soon as possible, as the advert may close early if we receive a high level of interest.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion  

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team for a Service offering Non-Birthing Partners and/or Parents, of new mothers accessing specialist Perinatal Mental Health services and Maternal Mental Health Services. The Clients are offered an evidence-based 1:1 assessment for their mental health needs and goals, offered support and then signposted and referred to further support, (including a PSFP peer support group), as and when required.

Main Responsibilities

To work closely with the team and Adult Services, Service Manager, in supporting our Service with a variety of tasks such as supporting referral enquires, conducting the triage and onboarding of new Clients onto the service, co-facilitating monthly peer support groups, signposting/referrals to other organisations, taking care of our inbox emails and other administrative duties. There may also be further opportunities to train as a volunteer for other Services, in the future.

Tasks

All relevant training will be provided

· Supporting referral enquires, for new Clients

· Triage Clients for the service through an onboarding process

· Support/work with the Team to build the Peer Support Group Calendar

· Co-facilitating monthly Peer Support Groups

· Supporting staff to ensure the Service is being promoted on social media

• Support at outreach and community events

· Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services

· Following all policies and procedures, particularly regarding Safeguarding and Suicide Prevention, (full training will be provided)

· A willingness to undertake training courses

· Uphold HFEH Mind values and behaviours

General Responsibilities

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

· An interest in supporting those with mental health needs to access PSFP

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

Desirable

• Perinatal experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 10 - 12 hours per week / 2-3 days per week

• • During our core hours of 10am - 4pm, Monday - Thursday
  • Please indicate your preferred volunteering day(s)/time(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Location: Worldwide

Term: Voluntary – Unpaid (reasonable travel expenses can be claimed)

Closing date: 31st July 2025

Inspired by the Islamic faith and guided by our values, we envisage a caring world where communities are empowered, social obligations are fulfilled, and people respond as one to the suffering of others.

We provide lasting routes out of poverty, empowering people to transform their lives and serving all communities without prejudice.

As an independent faith-based humanitarian and development organisation, Islamic Relief Worldwide (IRW) has been serving humanity for 41 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for the three billion people still living in poverty.

Since we were founded in 1984, Islamic Relief has grown into one of the world’s largest relief and development charities, touching the lives of over 120 million people.

Islamic Relief Worldwide (IRW) is seeking to appoint 1 (one) individual to join our International General Assembly (IGA).

Following appointment to the IGA, independent members are eligible for nomination to the BoT after 1 year as an IGA independent member.

Appointments on the BoT are for a 4-year term limit.

The IGA is the highest body of the new Islamic Relief Worldwide governance structure and consists mainly of representatives elected by Islamic Relief family members across five continents, creating a body that is truly globally representative.  It is from the IGA that IRW draws its trustees.

We would like to hear from exceptional applicants with considerable experience and specialist knowledge in a range of professional backgrounds: law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance. Those selected will play a vital role in IRW’s strategic work and in helping us respond to key challenges.

As a member of the IGA, it is expected you will be fully committed to the organisational objectives of IRW, sharing our vision, mission and values.  You will be expected to attend meetings and be willing to devote the necessary time and effort to the role and to act in the best interest of IRW’s work and its rightsholders.

The Role

Key responsibilities:

• Participate in the oversight of  the organisation in accordance with its statutory obligations, making sure that IRW satisfies its regulatory and legal requirements as a charity
• Act in a manner which supports the organisation in meeting aims and objectives as set out in IRW governing documents, and in ensuring IRW long-term security
• Focus on strategic planning and governance when setting IRW priorities and objectives
• Participate in the approval of annual plans, strategies and budgets

• Support the financial stability of the charity and contribute to its effective and efficient administration, reviewing and approving financial strategies and monitoring income and expenditure, to ensure the organisation is in good financial health
• Promote IRW’s vision, mission and values and demonstrate IRW’s values in all of the IGA’s work.

About You

We are seeking exceptional candidates with a breadth of leadership experience who can enhance the strategic development of IRW and have the following skills and qualities:

• A deep commitment and passion for IRW’s faith inspired values, vision and mission
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship  
• Considerable professional experience and specialist knowledge in one or more of the following – law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance
• Strategic vision and critical thinking skills
• Skills in problem solving and conflict resolution
• Legislative and operating framework for charities/voluntary and community sector organisations, especially an understanding of Charity Commission requirements
• A good understanding of the context IRW operates within
• Excellent communication and interpersonal skills; enjoys teamwork
• Willing to be an ambassador for IRW
• Demonstrates past public conduct, statements and behaviour that are in line with IRW’s values and expectations of the role

If you are interested in these roles, please review the information pack before applying.

How to apply:

To make your application for the IGA position, please visit the link for instructions.

The deadline for applications is: 31st July 2025.

PLEASE NOTE: Only shortlisted candidates will be contacted. Applications without a cover letter will not be accepted.

Pre-appointment checks:

Any appointment with Islamic Relief will be subject to the following checks:

• Enhanced screening clearance
• Receipt of satisfactory references including the Inter-Agency Misconduct Scheme Reference
• DBS (Disclosure and Barring Service) check
• Personal social media review

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

The term will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from every applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?

The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.

What you will be doing

• Facilitate a weekly online meditation session in a small group
• Plan each session and identify any items needed for the Meditation sessions.
• Lead on the logistics and set up of the session alongside the staff team.
• Inspire and motivate people using the services to attend.
• Keep a record of attendees, provide feedback, and report any concerns to the staff team.

The skills you need

• Have an interest in quizzes
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

RollaDome All Skate is looking for a proactive and motivated Volunteer HR Assistant to support our HR team with administrative duties. This volunteer position provides valuable experience in human resources, recruitment, and employee support. You will assist with managing HR processes, recruitment activities, and employee-related queries, contributing to the smooth operation of the organization. 

Key Responsibilities 

• Assist with recruitment processes, including posting job ads and scheduling interviews 

• Maintain HR records and update employee files 

• Respond to general HR inquiries and provide assistance to staff 

• Support in the onboarding process for new employees and volunteers 

• Assist with employee benefits administration and paperwork 

• Help organize training and development sessions for staff 

• Assist with data entry and HR reporting 

• Support with exit interviews and employee feedback collection 

Skills & Qualifications 

• Strong organizational skills and keen attention to detail 

• Excellent written and verbal communication skills 

• Ability to maintain confidentiality and manage sensitive information 

• Proficient in Microsoft Office (Excel, Word, PowerPoint) 

• Interest in pursuing a career in HR, administration, or management 

• Previous HR or administrative experience is an advantage 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable hands-on HR experience in a nonprofit setting 

• Opportunity to contribute to the HR function in a growing organization 

• Develop transferable skills in recruitment, employee relations, and administration 

• Networking opportunities with HR professionals and charity staff 

• Expenses reimbursed for role-related costs 

 We are looking for someone with Social Media Marketing experience who has the ability to analyse data and identify trends to improve our social media strategies. We have a small team of volunteers who create and post our content but we are battling the algorithms.A large part of our findraising efforts rely on our reach across Facebook, Instagram, X (Twitter), Tik Tok and Blue Sky and this allows us to keep our dogs fed and well cared for. Understanding how each platform works, its features and its auidience is a key part of this volunteer role. Although a remote position you will be joining a warm and friendly team who are in contact daily when needed so you will receive all the support you need. Come and join us and help stray dogs and former death dogs have better lives.

Volunteer Peer Mentor (Lived Experience of Substance Use) 

Make a Difference Through Your Recovery Journey 

We are looking for passionate individuals with personal lived experience of substance use recovery to join our team as Volunteer Peer Mentors within the RhEST (Regional Homeless Engagement with Substance Treatment) service. 

As a Volunteer Peer Mentor, you will help bring visible recovery to people experiencing homelessness and substance misuse. Your lived experience can inspire hope, build trust, and help others take meaningful steps toward change. 

In this role, you will: 

• Accompany individuals to appointments and group activities 

• Provide one-to-one peer support 

• Help shape and improve the services we deliver 

This role is open only to those with personal lived experience of substance use and recovery. We believe that your insight and experience are vital to the work we do. 

Join us to: 

• Support others in their journey 

• Build your skills and confidence 

• Be part of a compassionate and dedicated team 

• Find out more by contacting us at  or emailing

Service Area 

RhEST – Regional Homeless Engagement with Substance Treatment 

Town 
London 

Status 
Part-time 

Contract Type 
Volunteer 

About RhEST 

The RhEST service recruits, trains, and develops Peer Mentors and Volunteers to support and engage individuals who sleep rough in London. Our work removes barriers to accessing treatment, helping clients navigate substance misuse services from scripting to inpatient care. 

Our Peer Mentoring Program is a key part of RhEST. Built on compassion, empathy, and empowerment, it enables individuals with lived experience to help others on their journey toward recovery and reintegration into society. 

Purpose of the Role 

As a Peer Mentor Volunteer, you will: 

• Support the running and delivery of services. 

• Facilitate group sessions and activities. 

• Provide support and encouragement to people accessing community services. 

• Use your lived experience to help design and co-produce services and support new initiatives. 

• Offer one-to-one peer mentoring to service users referred to the program, where appropriate. 

What We Offer 

• Comprehensive six-day training and ongoing support for Peer Mentors. 

• Regular supervision every 4-6 weeks. 

• Opportunities to develop new skills in communication, group facilitation, and leadership. 

• The chance to contribute to meaningful change in the lives of others and your community. 

Background

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful charity. Over the years, we have developed a range of innovative interventions and expanded our reach, positively improving the lives of thousands of young people across the UK.

We are proud to be partnering with Save the Children to deliver a new 6-month programme of KidsTime Workshops in Tower Hamlets, focused on mothers with mental health challenges and their young children (aged 2–6). These twice-monthly, multi-family workshops offer a safe, supportive space for connection, creativity, and healing. 

The Role

We are seeking a Volunteer Practitioner to join a small, committed team in delivering these community-based workshops. This role is ideal for someone with some experience in perinatal or family mental health or play therapy. This role is suited to someone pursuing training in psychology and early years development. You will be expected to bring warmth, professionalism, and a belief in the strength and potential of families to cope with the challenges of parenting with a mental illness.  You will play a vital part in creating a space that builds relationships, fosters resilience, and nurtures the emotional bond between mothers and their young children.

Benefits
This volunteer placement will offer valuable clinical experience in understanding and supporting mothers who have mental illness and children aged between 2 and 6 years.  You will be involved in the design and implementation of this family mental health intervention. Depending on the interest and experience of the volunteer, the role will include supporting the running of creative activities with the children's group and providing support where needed to the Mental Health Workshop Lead.

Volunteer Responsibilities

● To attend all 12 groups over a 6 month period, plus meetings with the Our Time Charity team throughout the project.

● Co-facilitate workshops, alongside 2 lead practitioners, for mothers and their children aged 2–6, ensuring a welcoming, inclusive, and engaging atmosphere.

● Support families using a non-clinical, relational approach that values lived experience, emotional safety, and mutual respect.

● Promote attachment, attunement, and resilience within the parent-child relationship.

● Participate in team meetings and supervision (held virtually).

● Contribute to the monitoring and evaluation of workshops and share learning with the wider project team.

● Ensure all safeguarding, data protection, and equality practices are embedded in your work.

● To complete online Safeguarding Children Level 2 training organised  by Our Time and report any safeguarding concerns that arise during  workshops immediately to the Safeguarding Lead.

● To complete an enhanced DBS form which can be organised by Our  Time.

● To read and abide by all Our Time policies and procedures.

Essential Requirements

● Experience in facilitating or supporting therapeutic practice/interventions/settings. 

● Experience in using creative tools and activities with young children and therefore ability to contribute to the design and implementation of such activities in this group.

● Confidence in supporting group sessions in a warm, collaborative way.

● Clear, compassionate communicator with excellent organisational and time management skills.

● Committed to working flexibly and non-hierarchically, building relationships based on empathy and mutual trust.

● Familiar with safeguarding, data protection, and equality, diversity and inclusion best practices.

Desirable Requirements

● Understanding of parent-child relationships, particularly attachment and attunement in early childhood.

● Experience supporting families where mental illness is a factor, ideally in early years or perinatal settings

● Understanding of the challenges children face when a parent has a mental illness.

Whether you have a few hours or days to spare, volunteering can be extremely rewarding. From learning new skills to meeting new people we are looking for people who have are fun motivated to learn some new skills.

We are looking for people to cover all areas of our shops including:

- Working on the till
- Sorting and steaming donations
- Styling and merchandising the shop floor
- Listing items on eBay, Vinted and other digital platforms

Our shops are a large source of income for The Fertility Foundation and the heart of our shops is the volunteers that give up their time to help run the shops. The Fertility Foundation uses the income to provide grants for couples and individuals in the UK to help them start a family.

We are looking for volunteers for our Waltham Cross shop.

TASKS

To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting our charity events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager’s guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.

SKILLS & QUALITIES

 Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.

ABOUT THE FERTILITY FOUNDATION

The Fertility Foundation aims to continue being the leading patient charity across the UK in the provision of IVF funding and support network for those facing fertility challenges at all stages of their journey, providing authoritative information as well as practical and emotional support.

Around 1 in 7 couples today have trouble conceiving, which equates to 3.5 million people in the UK. The prospect of facing any kind of fertility problem is very distressing to live with and many people believe that no one else really understands. For many struggling to conceive being denied access to NHS funding means their hopes of starting a family can seem impossible. We aim to help them navigate this journey through introductions to our support network, assistance with dealing the CCG’s, working on their behalf with clinics and ultimately providing funding.

We understand the assistance needed on an individual’s journey is as unique as they are. We setup The Fertility Foundation based on our overwhelming desire to help as many people as we can to either start or extend their family.

TO APPLY

Please use the link below to complete your application. We would recommend that you read the job description and personal specification below before applying. 

The Abraham Bridge Initiative (TABI) is a one year deadline exclusive peace initiative under Lauder's school of Government, Diplomacy & Strategy and the Shimon Peres Fellowship for Peace. We are searching for ambitious university students who are passionate about diplomacy, innovation, and cross-regional cooperation between Israel and Abraham Accords nations (UAE, Bahrain, Morocco, etc.). This initiative provides hands-on experience in cross-regional networking, business innovation, peace-building research, communication, and cultural diplomacy, allowing students to work alongside regional leaders, regional students, diplomats, and MENA professors with the goal of building social bridges between Jewish and Arab students across the Middle East and North Africa.

- The project will be completed by December 31st 2025 and there will be an award ceremony for all those involved along with networks and connections for life.

Ideal Candidates for Participating Students:

✅ Passionate about regional diplomacy, communication or cultural dialogue.
✅ Able to respect differing opinions and dialogue with different cultures and religions respectfully
✅ Networking ability to spread the word of TABI 

�� We Are Looking for Two Creative Roles

As part of our initiative, we are seeking two creative and motivated students to help us bring TABI’s mission to life through engaging content. These roles require around 5-7 hours per week on average, making them manageable alongside studies. The right candidates will align with TABI’s values and want to put their skills to meaningful use.

�� Graphic & Motion Designer

This role is perfect for someone with a creative eye for design and a passion for visual storytelling. You will design and animate social media posts, event visuals, and promotional materials that help spread TABI’s message.

�� Create static and animated social media content
�� Design visuals for events, announcements, and media outreach
�� Ensure brand consistency and an engaging visual identity

�� Digital Content Creator

This role is ideal for someone skilled in video editing and short-form content creation, helping TABI share its story across social media, media outlets, and our website.

�� Edit engaging videos and short clips for online platforms
�� Capture and curate footage from events, interviews, and initiatives
�� Collaborate on storytelling strategies to highlight TABI’s impact

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.