Communities manager jobs in london, greater london
About the role
Type: Full-time, 35 hours per week, 1-year FTC (with intention to review)
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two year, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
At the forefront of this effort is MAP’s Advocacy, Campaigns and Communications Team – shaping public narratives, protecting and strengthening MAP’s reputation, and ensuring that the voices of our colleagues and the Palestinian communities we serve are heard worldwide.
About the role
We are looking for a Website Content Officer to work alongside Communications Officers in Gaza and the West Bank and the Lebanon Team to produce highly engaging content for MAP’s website. The Website Content Officer will be responsible for ensuring content across the website is maintained and kept up-to-date, and supporting colleagues across the organisation to deliver the highest quality web content that reaches their audiences and meets the strategic goals of the organisation.
Key Responsibilities:
· Write, edit, and publish engaging SEO-optimised content, blogs, and stories.
· Translate complex policy and programmatic information into accessible, compelling copy.
· Keep content updated, accurate, and aligned with MAP’s brand, tone, and accessibility standards.
· Use Google Analytics to monitor performance, reporting insights to improve content impact.
· Support teams across MAP to create effective, audience-first web content.
About you
You will bring proven experience writing high-quality, engaging digital content, strong SEO knowledge and an take an audience-focused approach to content creation and copywriting. Skilled in using CMS platforms (Wagtail desirable), you will be highly organised, collaborative, and able to juggle competing priorities. Knowledge of humanitarian or health contexts, and Arabic language skills, would be an advantage, but not essential.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
The client requests no contact from agencies or media sales.
The key aspects of this important new role are supporting membership, championing communications and impact, and overseeing youth engagement, which you will lead on at an organisational level, working closely with senior colleagues.
As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports.
Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include
- Ensuring a rigorous membership onboarding, survey and renewal process
- Designing and facilitating a comprehensive membership and events offer that meets members’ needs and fulfills our commitments from funders;
- Maintaining strong direct relationships with members, and overseeing the work with supplementary schools
Impact & Communications: You will lead YCF’s impactful communications and reporting. Responsibility areas will include:
- Overseeing YCF’s collection and effective use of our CRM and data, including about members
- Developing and writing effective and impactful reporting and storytelling of YCF’s work
- Embedding effective communications across YCF’s team
- Overseeing YCF’s online presence, including social media and our website
Youth engagement: Finally, you will oversee YCF’s youth engagement, via the following areas:
- Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice
- Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them
You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere.
This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK.
About YCF
Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons’ Charity, corporate partners and Camden Council, and is a proud member of the national Young People’s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders.
Under our new strategy for 2025-28, A Stronger Camden for Young People, we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough.
Essential and desirable criteria
The essential criteria we are looking for are as follows:
- Excellent communication skills, both written and verbal, with experience of report writing
- Confidence and experience in handling data, and generating reports from data
- Experience of using Salesforce, Mailchimp / similar CRM effectively
- Exceptional organizational skills, with the ability to successful manage a busy and diverse workload
- Experience generating and leading on social media / website content
- A commitment to the core values of YCF’s work: collaboration, community, equality and sustainability
- A collaborative approach to work
- Educated to degree level or equivalent experience
It would also be desirable, but not essential, if the candidate has:
- Previous experience working with voluntary and community groups and/or public sector organisations
- Experience working with young people
- Line management experience
- Understanding / professional or lived experience of the lived context of Camden
- Experience planning, facilitating and delivering events
- Experience of design software, such as Canva
We know that skills and experiences come in different forms, so if you’ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post.
Please review the attached Job Description for full details of this role and its responsibilities.
What we offer
We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:
- 25 days of annual leave per year
- In addition, your birthday off as paid leave, and office closure between Christmas and New Year
- Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP
- Training and development opportunities throughout the year
- Free gym access and access to free creative and fitness classes as part of our Labs membership
- Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
- Discount on food and drink in Camden Stables Market
Please click 'Apply now' for details regarding application for this role.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a fixed-term Grants Manager to join the Access to Justice Foundation through July 2026. The successful candidate will join us at a particularly exciting period of organisational growth and will support us to deliver on increased grant making activity. They will lead the day-to-day operational delivery of our grant making programmes – including overseeing systems and processes to ensure efficient and effective grant making and maintaining relationships with grantees, other funders, and key stakeholders as required. As a member of the Grants team, you will report to our Grants Director (who is responsible for the strategic direction and management of the Foundation’s grant programmes and who leads the Grants team). This is both a grants administration and project management role – we are looking for a candidate with both sets of skills.
Please download the full application packet below for more information.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
The client requests no contact from agencies or media sales.
The Communications Manager is responsible for managing CASPA’s communications function and brand development. They will ensure CASPA’s mission and purpose is reflected in our brand and social media presence, and effectively engages members, funders and other stakeholders.
What you’ll do:
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Plan and deliver inspiring fundraising and advocacy campaigns.
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Manage CASPA’s brand, website, and social media channels.
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Create engaging content that champions autistic voices and showcases CASPA’s impact.
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Build relationships with media and external partners.
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Produce publications, newsletters, and press releases.
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Work with leadership to shape CASPA’s annual report and manage budgets
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Oversee CASPA’s volunteer Autistic Content Creators team
About you
We’re looking for:
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A communications all-rounder with creativity, drive, and a passion for advocacy.
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Experience in campaign management, digital comms, and content creation.
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Strong writing, storytelling, and brand management skills.
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A team player who thrives on making a difference.
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
The safety and welfare of our members is paramount, and this post will be subject to satisfactory references and a full DBS check.
Closing date for applications : Friday 3rd October 11.59 pm.
Interviews to take place: Thursday 9th October and Monday 13th October 2025.
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
With over 80 staff members using Salesforce daily, this role is pivotal in providing expert technical support to CRM users and the wider charity.
The Senior Salesforce Administrator is responsible for the day-to-day configuration, support, maintenance and improvement of our Salesforce platform.
You will play a key role in optimising our CRM to support our advice service, programme delivery, training offering and executive stakeholders. Reporting to the Database Manager and working alongside the Junior Salesforce Administrator, you will collaborate with staff across the organisation to ensure Salesforce meets the charity’s mission and evolving operations.
You may want to work remotely or spend 1-2 days in our London office to spend time with colleagues.
Kinship is committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives, and we encourage applicants from those groups currently under-represented in our organisation and sector.
Key responsibilities include:
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Manage user accounts, profiles, roles, permissions and security settings.
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Maintain data integrity through regular audits, deduplication and validation rules.
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Create and maintain custom objects, fields, page layouts and flows.
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Develop and manage reports and dashboards for various teams.
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Implement automation to streamline business processes.
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Oversee data imports, exports and integrations with other systems (Form Assembly, Engaging Networks).
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Lead and support Salesforce projects, including new feature rollouts and third-party app integrations.
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Collaborate with the Junior Administrator, Database Manager and other stakeholders to prioritise enhancements.
Essential experience includes:
- 3+ years of Salesforce administration experience (NPSP experience preferred).
- Salesforce Administrator certification ADM201 (Advanced Admin or other certifications a plus).
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Strong understanding of Salesforce security, automation and reporting.
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Experience with data management, imports/exports and integrations.
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Excellent communication and training skills.
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Excellent level of IT literacy and proficiency with Excel.
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Experience with declarative automation tools.
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The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed.
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Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer, including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Joanne Cairns. Please include your notice period and earliest availability to start in your cover letter.
Application deadline: 9 am on Friday 24 October 2025
First interview: We will be conducting interviews on a rolling basis, so applicants are encouraged to apply early.
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
All prospective candidates will have their certification verified via the Salesforce verification check service. Any applicants who do not meet this criteria will not be invited to interview.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and de-centralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
This role is based in the Finance Team and works closely with the Resource Mobilisation and Programme teams. The role contributes to the effectiveness and impact of our work by supporting the sound financial, grant management, and administrative practices across Start Network. The role will be responsible for the end-to-end grant management cycle for a number of large and / or complex grants from institutional and corporate funders. The postholder will ensure that the financial and administrative systems and procedures for the programmes and budgets are of high quality and compliant with donor and legal requirements.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a mission driven surrey-based charity on a fantastic Corporate & Community Fundraising Officer role. This position plays a vital part in expanding the organisation’s outreach, building meaningful relationships with local communities and businesses to drive income growth through creative and strategic fundraising activities.
Key Responsibilities:
- Develop and maintain partnerships with corporate organisations, securing sponsorships, charity of the year arrangements, payroll giving, and in-kind support.
- Cultivate relationships with local businesses, including engaging them in volunteering and staff fundraising initiatives.
- Prepare persuasive proposals and presentations to attract and retain corporate supporters.
- Expand income streams from community groups, schools, faith organisations, and clubs across Surrey.
- Act as an ambassador at local events, delivering talks and inspiring support for the charity’s work.
- Support and guide DIY/community fundraisers by providing materials and strategic advice.
- Plan, execute, and evaluate fundraising events, managing logistics, budgets, and promotional activities.
- Collaborate with the Fundraising and Communications teams to create engaging materials for social media, newsletters, and supporter updates.
- Deliver exemplary supporter care, ensuring prompt acknowledgement of donations and nurturing long-term relationships.
- Maintain accurate records using CRM systems, produce reports, and analyse data to monitor progress.
- Represent the charity at external events and contribute to campaign initiatives to meet income targets.
- Uphold organisational policies on safeguarding, health & safety, equality, and diversity.
Person Specification:
- Surrey-based, holds a full UK driving licence and has access to a vehicle for region travel.
- Experience in charity fundraising, particularly within corporate partnerships and community groups or similar experience.
- Demonstrable success in generating income through corporate collaborations and grassroots fundraising.
- Excellent relationship management skills, capable of building and sustaining diverse partnerships.
- Adaptable and willing to work flexibly, including some evenings and weekends.
- Strong communication skills, with confidence in pitching, presenting, and engaging diverse audiences.
- Well-organised, with the ability to juggle multiple priorities and meet deadlines.
- Proficient in Microsoft Office and CRM systems; familiarity with Salesforce is desirable.
What’s on Offer:
Salary: £32,000 - £34,000
Hybrid working – remote with regular travel across Surrey. Occasional travel to surrey- based office.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We're looking for someone to help manage Crimestoppers in the Avon and Somerset area.
Contract: Fixed term until 31 March 2026
Location: Home-based (with regional travel across Avon & Somerset)
Hours: 15 hours per week (0.4 FTE, flexible, including some unsociable hours)
Salary: £15,531 per annum (£38,828 FTE)
Crimestoppers is seeking a Regional Manager to act as our representative across the region. This key role will:
- Lead the creation and delivery of impactful crime prevention campaigns with law enforcement and community partners.
- Coordinate cross-border and national initiatives in support of ROCUs, the NCA, and other agencies.
- Drive funding opportunities to support our work, from campaigns to outreach.
- Empower volunteer committees to thrive and achieve their full potential.
- Act as a spokesperson for Crimestoppers with local and regional media.
We are looking for someone with strong project management and budget management experience, confident in working under pressure, building strategic relationships, and occasionally working unsociable hours. Experience with the voluntary sector, media campaigns, or policing practice would be an advantage.
This is a really exciting opportunity to make a real impact in crime prevention.
You'll find more details in the job pack here.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
We are looking for a Grand Challenges Coordinator (Social Enterprise) to support the delivery of a Grand Challenges-aligned social innovation pathway at UCL, enabling students to create innovative solutions to the world’s most pressing social issues.
The role is a full-time and fixed term contract for 24 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Duties and Responsibilities
- To coordinate and develop social enterprise activities, connecting students with the local Social Enterprise sector
- Work with the Social Enterprise Manager to support a caseload of Grand Challenges-themed student enterprise projects, including project-related finance, providing guidance and supervision
- To provide 1:1 and group support to any student, including Club and Societies members, who want to develop their own business with social impact, in one of the Grand Challenges themes.
- To coordinate and develop high quality well attended events
- To ensure we get accurate participation data about student enterprise, working with the manager to enable KPI reporting
- To collaborate with social enterprise staff across the university landscape and experts to ensure student activities meet a genuine need and will have social impact
- Support the Social Enterprise Manager to coordinate a network of local businesses, non profits, and government agencies to support the growth and sustainability of social enterprise ventures
- With leadership from the Social Enterprise Manager, collect and manage data accurately to enable impact measurement and data insights to continuously improve and refine the programme
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Manager – Surbiton (Part Time)
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
Responsible to
Commercial Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours, 3 days per week but flexible over a seven-day rota
Salary
£15,124 PTE,
Location
Surbiton
How to Apply
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Commercial Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.
Management - being part of Fight for Sight
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Fight for Sight safeguarding policies.
Other
· Required to adhere to Fight for Sight’s mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
The client requests no contact from agencies or media sales.
Refugee Week is seeking a freelance Social Media Manager to lead the development and delivery of our social media presence in the lead-up to and during Refugee Week 2026. Working closely with the Refugee Week team, you will help shape and tell the story of Refugee Week over the year - inspiring people to take part, building our digital profile, and growing our online community.
This role is ideal for someone who is creative, organised, and confident in digital storytelling, with an interest in social change, arts and culture, and refugee rights.
Refugee Week is coordinated by Counterpoints Arts, a leading national organisation in the field of arts, migration, and cultural change. We are based in Hoxton, London, and work both nationally and internationally.
Key responsibilities:
Social Media Strategy & Management
- Develop and implement a clear social media strategy for Refugee Week
- Manage Refugee Week social media channels, including day-to-day posting, reshares, replies, and community engagement
- Generate creative content ideas and oversee year-round storytelling across platforms
- Grow our presence on underused or new channels
- Monitor performance and provide insights on reach, engagement, and growth
Content Creation
- Produce engaging assets (e.g. reels, graphics, promotional materials) for key moments such as the Refugee Week Conference
- Share stories that highlight Refugee Week’s impact, history, international presence, and ways to get involved
- Support with copywriting for posts, campaigns, and announcements
- Support with digital commissions e.g. engaging influencers in digital storytelling (Simple Acts countdown etc.)
Comms & Campaigns
- Contribute to Refugee Week’s wider communications strategy and campaigns.
- Manage paid ads to increase reach and engagement
- Help build the public profile of Refugee Week through digital storytelling
Evaluation
- Assist in the collation and reporting of evaluation data for Refugee Week 2026, helping to document and share the impact of the festival
Plus other reasonable tasks as required
Person Specification
Essential:
- Proven experience managing social media channels for an organisation, campaign, or project
- Strong understanding of digital engagement and content creation
- Highly organised individual with a collaborative and flexible working style
- Strong initiative, ability to work independently and motivated self-starter
- An active interest in refugee rights or arts, culture and social change and commitment to the vision and values of Refugee Week
- Digital proficiency and willingness to use collaborative team tools such as Slack, Google Drive, Calendars, etc.
- Availability during Refugee Week 15 - 21st June, 2026
Desirable:
- Experience in public-facing communications and/or engaging with media
- Design skills (e.g. Canva, Adobe, or similar)
- Experience working in refugee advocacy, with displaced communities, or in arts/culture/social change (paid or voluntary)
- Lived experience of displacement or migration
Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).
Supporting and producing the arts by / about migrants and refugees, to ensure that their contributions are recognized and welcomed in British culture.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Legacy Marketing Manager to join our Fundraising team.
Title: Legacy Marketing Manager
Salary: £43,260 - £46,350 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London (2 days per week on-site)
Job Summary
As a key role within the Fundraising Division, the Legacy Marketing Manager will work to achieve the essential long-term legacy income that helps Anthony Nolan to save the lives of people with blood cancer and blood disorders.
You will do this by shaping and implementing our legacy marketing plans to achieve our long-term income goals. You will develop an audience-centric and insight-driven legacy marketing programme to attract and steward potential legators. You will also have line management responsibility and oversee our legacy administration work.
Key responsibilities
These include but are not limited to:
- Develop and manage our legacy fundraising, setting and achieving agreed targets to help us to grow our long-term legacy income.
- Plan, develop and implement high impact, audience-centric legacy marketing campaigns to attract new legacy pledgers, considerers and enquirers. This includes activity across a range of channels from social media, digital, telemarketing, direct mail and events.
- Develop and implement compelling supporter journeys to effectively steward potential legators.
- Ensure that all legacy marketing campaigns are managed efficiently and effectively.
- Track, report and benchmark results to inform decision making for future activity.
- Overall management of our annual legacy income; management of our legacy administration, including overseeing the external legacy admin support.
- Build and maintain sustainable, constructive relationships with the team, colleagues and key external suppliers.
- Provide internal resources for learning about legacies, to aid awareness.
- Collaborate to ensure integrated planning for legacy marketing with the wider teams: Individual Giving, other fundraising teams, the register team, marketing and content along with other colleagues to identify sustainable ways to deliver our Fundraising strategic plan.
Essential attributes:
- Experience of creating and managing large scale, multi-channel, audience-centric and insight-led response-driving fundraising or marketing campaigns
- Demonstrable track record of achieving legacy fundraising success through integrated communications to individual supporters, with experience of effective supporter stewardship to drive loyalty
- A track record of developing and meeting targets within budget
- A working understanding of legacies and the legacy administration process and experience of working with solicitors and online will writing partners.
- Experience of producing financial analysis to improve lifetime value, including detailed income and expenditure budgets and reforecasts
- Experience of line management and coaching to achieve agreed goals
- Excellent written and verbal communication skills and project management skills
- Confident use of Microsoft Teams, Microsoft Office, Excel and First Class.
- Ability to understand, interpret and review plans based on complex information and situations
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached, and you can read more about what to expect on the Our recruitment process page found on our careers site.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
£40,500 - £44,100 per year
Fixed term (18 Months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Experience Improvement Manager to oversee two exciting and high-impact areas of work: our Voice of Customer (VoC) programme and our organisation-wide approach to thanking and recognising supporters.
In this role, you’ll be at the heart of shaping how we listen to, understand, and act on customer feedback. You’ll evolve our VoC projects, turning insight into action to improve experiences across the organisation. You’ll also lead a strategic project to ensure our thanking approach is timely, meaningful and drives loyalty —making sure every supporter feels genuinely valued.
You’ll work across teams including Fundraising, Communications, Data Operations, Engagement Events, Customer Journeys, and Insight and Analysis to:
· Develop and embed feedback loops that drive better customer experiences and stronger income.
· Support delivery of customer research and segmentation, helping teams apply insight to their work.
· Champion the voice of the customer internally, helping colleagues understand the link between experience, loyalty and impact.
· Provide expert advice on using loyalty, engagement and satisfaction metrics to influence decisions.
This is a strategic and collaborative role, perfect for someone who thrives on cross-team working and wants to make a real difference to how we connect with and grow our supporter base.
What we want from you
We’re looking for someone who’s passionate about customer experience and knows how to turn insight into action. You’ll be a natural collaborator, confident communicator, and someone who can influence others to think differently.
The ideal candidate will bring:
· Demonstrable experience in customer experience, supporter engagement or VoC initiatives, or similar areas of work.
· Experience of designing and delivering projects that improve satisfaction, loyalty or engagement with measurable impact.
· Strong analytical skills and the ability to commission, interpret and apply insight to long-term strategy.
· Confidence in communicating complex ideas clearly to a range of audiences.
· The ability to work across teams, influencing and supporting colleagues to embed customer-led thinking.
· An active commitment to equity, diversity, inclusion and allyship.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Wednesday 15th October 2025. Applications must be submitted by 23:45 UK time.
Interviews: First interviews are currently scheduled for 30th October and 3rd November 2025 online. We are expecting second stage interviews for this role to be held in person at our London Bridge office on 12th November 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
?? Join Our Lifesaving Team ??
Community Fundraising Executive
Full Job Description:
?? Location: Derbyshire
?? Hours: 37.5
Salary - £30,814 per annum (plus car allowance)
Benefits:
We’re on the lookout for a Community Fundraising Executive to support the Income Generation Team
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- Access to our comprehensive Employee Assistance Programme
? What You’ll Be Doing:
The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the region.
?? What We’re Looking For:
Please look at the job description for the full person specification
?? What’s In It For You:
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.
Click “Apply Now” and help us keep our helicopters flying and saving lives.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Contracts Manager to play a pivotal role in our Corporate Services in London.
Sounds great, what will I be doing?
The role involves assisting the Contracts and Procurement Manager in the letting and management of corporate contracts, representing Hestia at external meetings and in matters related to approved suppliers as directed. It ensures compliance with all current legislation concerning contracts and procured services, and includes drafting comprehensive procurement specifications in collaboration with operational staff, consultants, contractors, and other agents. The role is responsible for internal monitoring and auditing of approved suppliers and compliance obligations, identifying recurring issues or performance concerns, providing solutions, and escalating matters to senior management as needed, as well as compiling supplier performance information for reporting. It includes responding formally to contract queries from managers, advising on areas of overspend or incorrect use of resources, and developing Hestia's procurement system through policy updates, risk reviews, and audits. The position also involves liaising with new and established approved contractors to ensure the provision of competent, safe, and cost-effective goods and services, while maintaining up-to-date knowledge of relevant legislation and best practice.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate for this role is educated to degree level or equivalent and has at least three years' experience in contracts management within a multi-site environment. They will have experience drafting policy documents, providing advice and reports to Board-level, conducting performance audits of complex contracts, managing high-value projects, and developing detailed service specifications, KPIs, SLAs, and evaluation matrices. The candidate should possess a high level of knowledge and understanding of procurement legislation and practice, with proven experience managing complex contracts. They must be able to work independently or collaboratively, overcome challenges, meet tight deadlines, liaise effectively with external professionals, analyze and interpret complex information, and produce clear verbal and written reports to inform procurement standards. Self-motivated and time-efficient, the candidate should be able to develop policy, promote a culture of quality, and use procurement strategically as a business tool, while also understanding safeguarding issues and addressing them appropriately.
When will I be working?
You will be working Monday to Friday between 9am and 5.18pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.