Community adult learning manager jobs
This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Head of Policy job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.
Closing date for applications: Sunday 4th January 2026 (midnight)
Interviews will take place: Tuesday 13th January 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
A unique opportunity to join the team at Basis Yorkshire as a Navigation and Support Worker for women who sex work and who are sexually exploited who are vulnerably housed.
You will provide appropriate emotional and practical 1-to-1 support to women involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services, particularly hose directly related to housing directly and indirectly. You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
36 hours per week / £36,530 per annum pro rata / permanent / working two days onsite and three days from home, working pattern to be discussed at interview
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
Brighton & Hove Wellbeing service is delivered by Sussex Partnership NHS Foundation Trust in partnership with YMCA DownsLink Group. We offer a variety of support including counselling and psychological therapies to children and young people within Brighton and Hove.
We are looking for a compassionate and experienced Wellbeing Children & Young People's (CYP) Lead to support and shape our therapeutic services for young people in Brighton and Hove.
Overview of key areas of responsibility:
Leadership
- Provide line management support and supervision to wellbeing workers (e.g. counsellors, practitioners, therapists, link workers and trainees).
- Work alongside a team of leads to support the running, development and management of the service.
- Lead induction, mentoring, and training of new staff, trainees, and volunteers.
- Foster a culture of learning, innovation, and continuous improvement across the team.
Core Clinical
- Carry out individual counselling assessments of children and young people and make appropriate referrals.
- Provide guidance and oversight for complex or high-risk cases.
- Ensure all interventions are evidence-based, child-centred, and trauma-informed.
- Develop and oversee counselling protocols, therapeutic pathways, and risk assessment frameworks.
Safeguarding and Risk
- Lead and give oversight for safeguarding concerns, embedding a safeguarding-first culture across the service.
- Work to ensure all counsellors, staff, and volunteers are trained, confident, and compliant in safeguarding practice.
- Implement robust risk assessment and management processes.
- Monitor safeguarding incidents, identify themes, and strengthen safeguarding practice.
- Liaise with schools, health, social care, police, and other agencies in safeguarding matters.
Service Development
- Work with the Service Manager, Leads and Clinical Leads to strengthen and expand counselling provision, including group work.
- Triage referrals and represent the service in multi-agency triage meetings.
- Promote and develop opportunities for community participation and youth voice in service design.
- Build strong relationships with schools, health services, local authorities, commissioners, and community partners.
- Represent the service at local and regional forums, influencing CYP wellbeing strategies.
Qualifications, knowledge, and experience
- More than 2 years post-qualified at graduate or post graduate level Counselling Diploma or equivalent [of two years minimum duration including personal counselling or psychotherapy].
- BACP Registration or Accreditation and/or eligible for other Professional Accreditation e.g. UKCP/HPC.
- Strong team-management and line-management experience is required, including demonstrated experience in supervising, developing, and supporting staff.
- An in depth understanding of counselling theory and practice and working to short-term models.
- A sound understanding of child developmental processes, Child Protection and Vulnerable Adult Safeguarding issues and procedures, along with proven experience in safeguarding young children.
- Solid experience in delivering counselling and assessment, along with experience with high-risk/complex cases.
- Experience of multi-disciplinary team working, with the ability to work within time-limited frameworks.
CLOSING DATE: Sunday 11 January 2026 at midnight. Proposed interview date Thursday 15 January.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Assistant Benefits Advisor
Salary £24,000 FTE (rising to £27,000 per year FTE after 1 year and completion of training)
17.5 - 21 hours per week, 6.6 weeks holiday
Remote working with occasional travel for events and meetings in West Sussex
Are you passionate about working with SEND families?
Do you have the transferable skills and qualities to train as a benefits advisor?
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.
Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP). Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.
We are looking to recruit a skilled and motivated Assistant Benefits Advisor to join our team
The post holder will be responsible for supporting our Benefits Advisor with the delivery of information, advice and guidance on Carers Allowance, Disability Living Allowance (DLA) and Personal Independence Payment (PIP) to parent-carers of children and young people with special educational needs and disabilities (SEND) in West Sussex. This is a training role with the view to promotion to Benefits Advisor following completion of training.
Person Specification (essential):
• Understanding of challenges facing parents and carers of children with SEND
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
• A highly motivated self-starter with a flexible approach to working life
• A creative and strategic thinker
• Committed to professional and personal development and lifelong learning
• Ability to work independently and manage a diverse and demanding workload
• Comfortable working with people from a diverse range of backgrounds
• Excellent inter-personal and communication skills
• Excellent writing and editing skills
• Experience of using MS Office including SharePoint
• A good all-round education including GCSE’s (or equivalent) or NVQ level 2
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 12th January 2026
Interviews to be held in Littlehampton on 21st/22nd January 2026
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
22.5 hours per week – Monday to Friday
Annual salary
Band D - £31,168.36 to £38,129.42 - pro rata for part time hours
Review date
28/12/2025
Reporting to the Deputy Director of People and Organisational Development you will ensure the accurate and timely processing of the group end to end hospice payroll. This role is key in the workflow of payroll and pensions payments. The role will adhere to compliance with relevant regulations.
They are responsible for ensuring accurate, timely and compliant monthly payroll processing. This role works closely with the Finance and HR teams to establish, maintain and follow clear processes and controls
You will line manage the payroll administrator.
Qualifications
Essential
·High level of numeracy
Desirable
·CIPP or equivalent payroll qualification
Knowledge and experience
Essential
·Have a clear understanding and knowledge of SAGE payroll or other payroll systems
·Have a good demonstrable working knowledge of PAYE legislation, National Insurance, Pension, Statutory Maternity/Paternity Pay and Statutory Sick Pay
·Knowledge of pension payments schemes (including NHS pensions)
·In depth knowledge of end-to-end payroll function
·High level of GDPR/Data Protection Act 2018 knowledge
Desirable
·Experience of working in the charity sector
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Be able to plan, prioritise and organise own workload without direct supervision to complete tasks in line with hospice deadlines
·Strong excel skills
·Strong ability on reporting and analysing data
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Lumos works to realise every child’s right to a safe and loving family by transforming care systems around the world. As we enter an exciting new phase of global growth and organisational transformation, we are seeking an exceptional Executive Assistant to the CEO to join our CEO’s Office.
This is a pivotal role providing high-quality executive, organisational and governance support to the Chief Executive Officer and the Head of CEO’s Office. You will help ensure the smooth running of the CEO’s Office, manage complexity with confidence, and enable senior leaders to focus on strategy, governance and delivery.
We’re looking for someone who is highly organised, calm under pressure, and comfortable working at pace with senior leaders, trustees and international teams. You’ll bring strong communication skills, excellent judgement, and experience providing senior-level executive support, ideally in a complex or international environment.
In return, we offer the opportunity to work at the heart of a values-driven global organisation, with flexible hybrid working, excellent benefits, and the chance to contribute directly to transformational change for children worldwide.
Applicants must have the right to live and work in the UK.
Closing date: Sunday 18 January
Lumos is committed to safeguarding, equality, diversity and inclusion, and welcomes applications from all backgrounds.
Role details are based on the attached job description.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Main purpose of post
• Provide direct support to people affected by cancer by meeting in person with or providing digital or telephone support to people using the service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with clinical teams, primary care teams and community partners where necessary.
• Provide care coordination around the individual to ensure their experience of support feels seamless and is transparent, including support from partner agencies.
What you do
Delivery of information and support to people living with and beyond cancer and their families
• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and identify the required level of intervention.
• Support users sensitively to help them understand clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.
• Understand that there will be frequent exposure to distressing/ highly distressing situations and deal with difficult and highly emotive situations in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who need help in accessing or understanding information, referring to appropriate members of the wider clinical team (CNS, oncologist) when appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or equivalent experience whilst demonstrating awareness of the limits of own practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Clinical Lead (HCP), Cancer Information and Support Advisors, Head of Cancer Support Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and the voluntary the sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.
Operational Delivery
• Collect and collate data regarding contacts with people who use the service both in person and by telephone and produce reports of activity as required.
• Plan and organise events and displays externally liaising with departments and agencies as required.
• Lead discrete projects or service improvements under direction of the Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns.
• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained.
We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for a full Job description
We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£37,500.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.
The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.
The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.
The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.
This is a 12-month fixed-term contract, with a potential 6-month extension.
Essential:
Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders
Desirable:
Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Refuge Worker
Location: Warwickshire
Salary: £15,859.03 per annum
Contract type: Part Time, Permanent
Hours: 23 hours per week
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 12 January 2026
Interview Date: 20 January 2026
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
Run over three properties, Hammersmith & Fulham's South Cluster provides two of which for individuals with low-medium mental health requirements and the third for service users with greater needs. The services all support adults (18+) with enduring mental health needs, who require additional housing and other support.
This service is for users who have a recognised need for a level of supported accommodation who may be leaving hospital, registered cared or at risk of homelessness. The service is used as a ‘step-up' or ‘step down' from other supported accommodation, where appropriate. The South Cluster aims to equip service users with the skills to move on and live independently in the future.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
To succeed in this role, you will bring a solid understanding of Health and Safety within an accommodation-based setting, along with the ability to monitor and maintain the safety and security of the service while reporting any maintenance needs appropriately. You will have experience supporting people with mental health needs and a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also have a sound understanding of safeguarding and the confidence to address concerns appropriately to ensure the wellbeing of those you support.
When will I be working?
You will be working Monday to Sunday 5 days a week on a rota starting as early as 08:00 until 23:00 latest no more then 39 hours a week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Recovery Worker to play a pivotal role in our Recovery Cafe in Wandsworth.
Sounds great, what will I be doing?
As a Recovery Worker, the person would be managing a caseload of clients who need early intervention or preventative support with their mental health. They would deliver group activities and one-to-one sessions, co-produce recovery plans, and empower service users to engage with professionals across the community such as mental health teams, housing providers, and social services. The role also involves monitoring wellbeing and safety, maintaining accurate records, and ensuring referrals and reviews are timely. Day-to-day, the Recovery Worker contributes to a supportive team environment, working flexibly to meet service needs and contractual obligations while promoting recovery-focused approaches.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The team is looking for someone with demonstrable experience of supporting individuals with mental health or dual diagnosis issues, who understands recovery principles and safeguarding. They want a candidate with strong communication and partnership-building skills, able to work both independently and collaboratively, and confident in engaging with statutory and voluntary services. Good IT, literacy, and numeracy skills are essential, alongside the ability to manage priorities under pressure. Above all, the team values someone respectful, genuine, and dedicated, who can bring resilience, initiative, and a commitment to empowering service users to build a life beyond crisis.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



We're looking for a kind, empathetic and resilient Support worker to join our Learning disabilities Service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach.
What you'll do:
* Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
* Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.
* The ability to follow Infection Control guidelines and use initiatives to manage it. For example, following a thorough cleaning rota and completing all relevant checks such as living standards checks.
* Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, delivering personal care (if required), including but not limited to prompting and or supporting with personal hygiene, meal preparation, medication management and personal finances support as required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Good values and interactive personality.
? Trustworthy, professional, able to work in partnership and willing to achieve outstanding outcomes.
? Capable of working as part of a group or team and able to use ow initiatives.
? Able and willing to listen to others and share own ideas and knowledge.
? Fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Essential:
? Has good values, professional and willing to learn to gain experience
? Demonstrable willingness and or experience of supporting adults with Learning Disabilities
Desirable:
? NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification
? Other relevant professional memberships and/or specialist qualifications
? Local and or familiar with the borough
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for ful Job description
We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Work pattern: 37.5 hours per week, 3 shifts over 7 days between 08.15 - 19.45.
As Care Supervisor, you’ll be responsible for delivering high-quality, person-centred care. You will create and update care plans that prioritise individual needs, promoting health, well-being, and independence. Assessing and managing risks will be key to ensuring beneficiaries feel safe while maintaining their autonomy. Monitoring physical, mental, and psychological health will be a core part of your role, ensuring timely interventions when needed.
You will also manage shifts effectively, mentor team members, and foster a positive and supportive working environment. You’ll also contribute to continuous improvement by engaging in quality assurance activities, training, audits, and policy development.
We would like to hear from individuals who want to make a positive difference to the lives of those that have served, ensuring their unique contribution is not forgotten.
We’re looking for someone with:
- Level 3 Diploma in Adult Social Care or equivalent.
- Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Experience in a care home, adult health, or social care setting, particularly supporting older people and those with dementia.
- Strong skills in assessing needs, creating and evaluating care plans.
- Experience in safe medication management, including ordering, storage, administration, and disposal.
- A compassionate approach to end-of-life care.
- A commitment to continuous professional development, especially in dementia care.
Employee benefits include:
- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.