Community advocate jobs
We have an exciting opportunity to join the Pan London Children & Young People's Service on a fixed-term basis to 31/03/2026
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is based in our Islington office with the flexibility of hybrid working, travel will also be required to other VS offices across London.
As a Children & Young People's Caseworker, you will be required to:
- Conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.
- Provide one to one support to children and young people living in families affected by domestic abuse.
- Effectively manage a caseload of different risk level cases of approx. 12-15 young people and provide specialist support to reduce the risk and increase safety
- Review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.
- To consult with and involve children and young people in making decisions about themselves and the development of the service.
- Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.
- To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.
You will need to have the following essential skills:
- Experience of working directly with vulnerable children and young people aged 4 - 17, on a one to one basis, with a proven ability to work in creative and appropriate ways to engage with children and young people
- Experience with assessing risk and taking appropriate action to safeguard children and young people experiencing domestic abuse.
- An understanding of the current issues for children and young people experiencing crime, domestic abuse and relationship abuse
- Experience of delivering effective multi-agency and partnership work, including building relationships with statutory and voluntary CYP service providers
- Effective organisational skills, including experience with planning, prioritising, managing crises and a caseload, and maintaining accurate and confidential case records
- Excellent written & verbal communication skills and Excellent IT skills including Word, Excel, databases, internet and Outlook
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
WDC’s Games For Waves initiative engages the gaming and streaming communities to raise funds and awareness for whale, dolphin and ocean conservation. The Influencer Lead will help drive this mission by developing strategic digital fundraising events, managing relationships with creators and influencers, and creating impactful content.
A world where every whale and dolphin is safe and free


The client requests no contact from agencies or media sales.
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The LifeSkills Support Worker (Virtual) will provide online support to individuals who are further away from employment, education or training by using a strengths based approach as part of the LifeSkills Intensive Programme.
This is a new role and it is planned that referrals will be received directly from Tier 3 FamilyLine services (counselling and befriending services).
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the wider LifeSkills teams (Intensive and Open).
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Well Grounded
Well Grounded runs a series of specialty coffee training academies across the country, which connects people looking for work with sustainable careers in the coffee industry. We are looking for a motivated and passionate individual to join our team, with great training and organisational skills.
This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in our local community. This is an ideal role for someone who wants to work in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise. You will be highly organised, with strong attention to detail, and the sort of person who gains satisfaction from juggling multiple priorities and staying on top of administrative tasks. You must thrive in a busy environment and be excited about working for an agile and passionate social enterprise.
About The Role
As the Progressions Officer you will work closely with the Regional Programme Lead in the Leeds area, taking care of programme related administration, delivery of training, and supporting the progression of individuals from recruitment through to employment. You will assist with 1-2-1 mentorship and employability training, ensuring trainees are supported and nurtured through training. You will support the Programme Lead to engage and recruit trainees onto our programmes working in partnership with the local community, and in ensuring trainees successfully complete their work placements. You will support wider organisational tasks such as communicating with trainees, ensuring monitoring forms are completed and keeping our internal systems up to date with trainee information. Safeguarding, monitoring and reporting are essential to this role.
We want to meet the right person for the organisations’ plans for the future and support you to grow and develop based on your strengths. Most importantly you will have a strong conviction in the potential of all people to achieve their goals, using your emotional resilience to support potentially vulnerable adults on a regular basis.
Key tasks
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To support with employability training and mentorship of trainees (including CV coaching and interview preparation)
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To efficiently and professionally manage inbound enquiries and communicate effectively with Well Grounded trainees and colleagues
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To complete all required data capture and input for funding and internal learner management, including use of the Aptem learning platform
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To input and maintain monitoring and evaluation information, attendance, personal development, outcomes and sustainment and to produce reports as required
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To support the recruitment of trainees on to our various coffee training programmes through a range of means, including attending recruitment events, conducting calls, and running assessment days
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To ensure trainees are supported on and through programmes
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To support the programme coordination of regional training programmes
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To lead on project administration tasks working closely with the Programme Lead
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To lead on administrative tasks such as mailing lists, Eventbrite invitations and other ad-hoc tasks as required
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To lead on the promotion of Well Grounded to potential trainees and clients
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To be an Ambassador for Well Grounded, attending recruitment and partner-related events
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To attend staff meetings to ensure all staff are kept up to date
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There is lots of scope for the candidate to grow in the organisation and take on more responsibilities. We want to support you to thrive.
Perks
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Free coffee!
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Scope to take real ownership in a fast-growing socialenterprise
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Strong commitment to professional development with a dedicated training budget
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Annual performance and pay progression reviews every 6 months
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Up to 3% pension contribution
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25 days annual leave plus 8 bank holidays, 3 days between Christmas and New Year [Pro-rata]
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Employee Assistance Programme offering free counselling
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Work phone and laptop
Job Specification
Essential
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Completing administrative tasks, including the use of excel and word or alternatives.
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Experience of delivering training, coaching, mentoring, or teaching to groups
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Managing or co-ordinating projects or events (personally, study, or work)
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Experience of working and communicating with a wide range of people (study, work, personally)
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Advancedwrittenandverbalcommunicationskills
Approach
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An ability to work collaboratively, taking and incorporating feedback
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A commitment to social impact and a belief in supporting everyone to reach their full potential
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Excellent communication skills and an ability to communicate with a range of people from different backgrounds
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An ability to organise and be self-motivated
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A calm approach to problems and an ability to use initiative to find
solutions
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An interest or knowledge of coffee
Desirable:
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Experience of working in the charity/third sector, OR with young people, OR in employability programmes/provision
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At least a GCSE level literacy and numeracy or equivalent
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Working, studying, communicating or volunteering with vulnerable/disadvantaged young people or adults.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Good Food Oxfordshire
Good Food Oxfordshire (GFO) is a dynamic and impactful organisation dedicated to fostering a sustainable and healthy food system across Oxfordshire. We bring together a diverse network of individuals, community groups, and organisations to drive positive change in how food is produced, distributed, and consumed. Our vision is that everyone in Oxfordshire can enjoy the healthy and sustainable food they need every day.
We’re entering an exciting new chapter and we’re looking for a passionate Chief Executive Officer to lead us forward.
The Opportunity: Chief Executive Officer
This is a pivotal leadership role at the heart of Oxfordshire’s sustainable food movement. As CEO, you’ll be responsible for shaping and delivering GFO’s strategic direction, strengthening our partnerships, raising funds and ensuring our work continues to drive meaningful change. You’ll lead a passionate team, represent GFO at the highest levels, and oversee the delivery of our flagship projects and campaigns.
This could be a full-time or part-time role; we believe in flexibility and welcome conversations about alternative working arrangements. The successful applicant will ideally be based within Oxfordshire and able to work from our Oxford office at least two days a week.
This is a hands-on leadership role where you’ll balance strategic vision with operational oversight, stakeholder engagement, fund raising and team development.
Salary: In the region of £50,000 per annum, depending on experience (FTE)
This role could be full-time or part-time at 0.6 FTE for the right candidate. A 0.6 FTE role would have a salary of £30,000 per annum. We value work-life balance and are open to flexible arrangements.
What You’ll Be Doing
Leadership & Team Management
You’ll lead a small, passionate team with empathy and clarity, building on a culture that values collaboration, wellbeing, and purpose. Your role will be to guide, empower and support staff, ensuring they have the tools, confidence, and direction to thrive.
Strategic Direction & Governance
Working closely with the Board of Directors, you’ll shape and deliver GFO’s long-term strategy. You’ll ensure our vision remains bold and relevant, while adapting to new opportunities and challenges. You will also work closely with our Board, helping them stay engaged and informed.
Income Generation & Profile Raising
You’ll lead on fundraising and income generation. Whether securing grants, developing new revenue streams, or cultivating strategic partnerships, you’ll ensure GFO remains financially resilient. You’ll also be our main public voice, raising our profile across Oxfordshire and nationally, and advocating for a fairer food system.
Financial Management & Resource Planning
You’ll oversee budgeting, financial planning, and resource allocation to ensure GFO’s financial sustainability, balancing ambition with responsibility. This includes working with the team to make informed decisions about staffing, project delivery, and operational priorities. .
Programme Oversight
While you won’t be managing projects day-to-day, you’ll provide strategic oversight of our key initiatives—including OxFarmtoFork and our journey toward Sustainable Food Places Gold accreditation. You’ll ensure our programmes are well-resourced, aligned with our mission, and delivering meaningful impact across the county.
Community Wealth Building & Social Enterprise Support
You’ll champion inclusive economic models that empower communities and strengthen the local food system. Supporting social enterprises and community-led initiatives will be central to your work, helping build a food economy that’s fair, resilient, and locally rooted.
Stakeholder Engagement
You’ll nurture relationships with a wide range of stakeholders from senior contacts in local councils and national networks, to grassroots food groups and community partners. Your ability to listen, connect, and advocate will be key to building trust and driving collective action across sectors.
What You’ll Bring
- Proven leadership experience, ideally in the non-profit, food, sustainability or community development sectors
- Strategic thinking and the ability to translate vision into action
- High integrity, professional and reliable, building trust with a huge range of stakeholders
- Excellent communication and relationship-building skills
- Strong financial acumen and experience managing budgets
- A track record of successful fundraising and income generation
- Passion for food justice, sustainability, and community empowerment
- Experience working with Boards and governance structures
- Understanding of local government and policy environments
If you don’t tick every box but bring energy, integrity, and a collaborative mindset, we’d love to hear from you. We especially welcome applicants with diverse lived experiences.
Benefits of Working at Good Food Oxfordshire
Our commitment to your well-being, growth, and a thriving work environment is reflected in these benefits:
Flexible & Inclusive Work Policies
- Flexible hours (core hours between 9am and 3pm) and hybrid working
- Acas-aligned parental, menopausal, and EDI policies
Unique & Mission-Aligned Perks
- Annual celebration, team socials, and Food Summits
- Free tickets to Oxford Real Farming Conference and other key events
Investing in Your Growth
- Training and development budget
- Quarterly reviews with the Board to support your leadership journey
Competitive Compensation & Support
- Competitive salary with annual reviews
- Travel and tech budget to support your work
A Collaborative & Supportive Hub
- Team office and co-working space at Makespace
- Cycle to work scheme, bike storage, and access to Share Oxford’s Library of Things
Everyday Comforts & Community
- 8% pension scheme (5% from GFO, 3% from employee)
- 25 days holiday plus 8 bank holidays
- Weekly BYO team lunch and free tea and coffee at Makespace
Apply Now
Join us in shaping the future of food in Oxfordshire. Send your CV and a cover letter outlining your suitability for the role. Applications close on Monday 28 September 2025, midday.
Good Food Oxfordshire is a dynamic, non-profit organisation working to create a fair, healthy and sustainable food system for everyone in Oxfordshire.
The client requests no contact from agencies or media sales.
Job title: Marketing and Communications Officer
Salary: Circa £26,000
Hours: Full Time and Part Time hours available
Contract: Fixed term until 31 March 2026 – (possible extension, funding dependent)
Location: Flexible across the North East
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
We are looking for creative, motivated, and dynamic Marketing & Communications Officers to join our Business Development Team. This is a fantastic opportunity to play a key role in telling our story, engaging communities, and inspiring investment in the work we do to change places and change lives.
About the role
As Marketing & Communications Officer, you will:
- Develop and deliver engaging campaigns across digital, social media, email, and traditional channels.
- Create compelling content from graphics and videos to blogs and case studies that showcase our mission and impact.
- Manage and grow our social media presence, ensuring strong engagement with a wide range of audiences.
- Work with our teams across the Trust and PR partners to secure coverage and raise Groundwork’s profile across the region.
- Support consistent brand identity and professional communications across all projects and teams.
- Monitor, analyse, and report on campaign performance, sharing insights to improve impact.
About you
We’re looking for someone who is:
- A strong communicator with creative flair and excellent writing skills.
- Confident using digital platforms and social media to engage audiences.
- Skilled in producing engaging content (design, video, photography, or copywriting).
- Organised, proactive, and able to juggle multiple projects.
- Passionate about making a difference in communities and excited to tell stories that inspire action.
Why Groundwork?
At Groundwork, we work alongside communities across the North East & Cumbria to create greener, fairer, and stronger futures. You’ll be part of a supportive team that values innovation and collaboration, with the chance to use your skills to make a real impact.
We offer:
- Flexible working arrangements
- A supportive and creative environment
- Opportunities for professional development
- The chance to be part of an organisation that’s passionate about positive change
Closing date: Midnight on Tuesday 30th September 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Job Description
Job Title: | IAA Caseworker level 1 or 2 |
Location | RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available |
Reporting To: | Immigration Department Manager |
Salary and benefits: | IAA Level 1: £26,500–£28,000 (dependent on experience) IAA Level 2: £29,000–£31,000 (dependent on experience) Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm. |
Contract: | 12-month fixed term with a strong possibility of extension |
Probation period: | 6 Months |
Annual Leave: | 21 days + 1 concessionary day and 8 Bank Holidays |
About the role
This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Caseworker, authorised by the Immigration Advice Authority (IAA), formerly known as OISC. RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.
For over 23 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.
The successful candidate will join RMC’s Immigration department and play a key role in delivering free immigration advice and representation. This is an exciting time to join the team as RMC is expanding its infrastructure following significant growth in staff, activities, and turnover—rising from £776k to £2.8 million in the past five years.
RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.
Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.
Purpose of the Role:
Main duties and responsibilities
All Caseworkers (Levels 1 and 2) will be required to carry out the tasks shown below:
Casework and client care:
· To provide one-to-one specialist advice in immigration and asylum area of law
· To provide thorough, professional, high quality and timely casework and advice
· To ensure accurate recording keeping and ensure all necessary and associated administrative tasks are completed
· To ensure case deadlines and key dates are recorded, monitored and actioned in a timely manner
· To conduct all casework and advice in compliance with all IAA regulatory requirements and the IAA code of standards
· To maintain confidentiality in all dealings with clients
Training and development:
· To keep up to date with changes in the law
· To attend training and share learning and good practice with other advisors
· To keep a record of your attendance on training courses
· To provide internal and/or external immigration training when required by management
Teamwork:
· To share casework knowledge and experience within the team
· To mentor, support and/or supervise colleagues on a lower level of IAA regulation
Projects and Engagement:
· To take responsibility for the day to day delivery of specific projects if requested by management
· To deliver presentations and represent RMC at meetings/events when required by management
· To maintain effective working relationships with partners and stakeholders
· To demonstrate a degree of flexibility and undertake tasks not specifically referred to above
Person Specification
Knowledge, Abilities and Skills- essential
· Accredited at IAA Level 1 or 2
· Experience in delivering advice and representation in the field of UK immigration and asylum
· Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees
· Knowledge of most immigration areas, with a good understanding of at least one area such as the EUSS, asylum, human rights or family-based applications
· Commitment to working towards Level 2 accreditation (for IAA L1 advisors only)
· Ability to explain complex information to clients from different backgrounds
· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills
· Ability to work independently
· Ability to manage and grow a caseload
· Ability to prioritise and to manage tight deadlines
· Teamwork and Flexibility
· Commitment to equality and diversity
Desirable
· Accredited to IAA Senior Caseworker
· Experience working in the Legal Aid sector
· Experience working in or with the not-for-profit sector
· Fluent in a community language
· Experience of working in a multicultural environment and sensitivity towards other cultures.
· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement
· Educated to degree level or equivalent
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: 07/10/2025
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Parenthood can be hard. It can be lonely. And it doesn’t come with a manual. Many families we work with also struggle with hunger, grief and anxiety, and just don’t know where to turn for support. Our volunteers are a lifeline to hundreds of families each year, offering one-to-one home-visiting and a wide range of support for parents to ensure that their children have the best start in life. We are seeking a Volunteering and Engagement Coordinator to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow.
This is an exciting opportunity for a dynamic, forward thinking change-maker to test new approaches to engaging with local communities and potential volunteers. You will understand the importance of brand and positive messaging, and will be able to use a variety of techniques including social media to promote volunteering opportunities to different communities of interest.
Additionally, the postholder will be an inclusive and engaging communicator, with the ability to build supportive relationships with a diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. You will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.
The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.
WOMEN’S HOMELESS SHELTER WORKER (EVENINGS)
Team: Night Shelters
Location: On-site at Glass Door women’s night shelter in West London
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
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7:00pm to 10:00pm, shifts are available 7 days a week
Pay: £14.50 per hour
Job Purpose
As an Evening Women’s Shelter Worker, you’ll be part of the team running Glass Door’s women’s night shelter. Working alongside other staff and volunteers, you’ll engaged with guests throughout the evening, helping to create a safe, calm, and welcoming space where women experiencing homelessness can rest and be treated with dignity.
You’ll greet guests, support the evening set-up, carry out regular checks around the venue, and offer kind, practical help. When issues arise, you’ll respond calmly — whether that’s offering reassurance, guiding someone through a difficult moment, or addressing challenging behaviour. You’ll record key information so the overnight team and caseworkers can follow up.
Most evenings are steady and focused on guest support, but there can be moments of pressure. Training is provided so you feel confident and prepared. You’ll finish with a clear handover with the overnight team so the shelter runs smoothly through the night.
Job Description
What You’ll Do
You’ll help make sure the women’s night shelter is safe, supportive, and welcoming for everyone staying with us. This is an on-site, evening role. Your main responsibilities will include:
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Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
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Welcoming and engaging with guests – Take a proactive approach to being present and approachable throughout the evening, starting conversations, offering support, and helping create a safe and respectful atmosphere.
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Responding to situations – Manage issues as they arise, such as someone feeling unwell, experiencing emotional distress, or challenging behaviour. This may sometimes mean seeking guidance from the Night Shelter Manager or calling emergency services. Training will be provided.
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Keep the shelter safe and secure – Follow all safety, security, and health & safety procedures and make sure the space stays tidy and free from hazards.
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Recording important information – Write clear, accurate shift notes and incident reports (if needed) in our In-Form system so colleagues have up-to-date information.
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Working as a team – Maintain good communication with the Night Shelter Manager volunteers and other colleagues during your shift.
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Handover to the overnight team – Participate in a brief, handover meeting at the end of your shift so key information is shared.
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Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. You may be assigned brief online training to complete on shift from time to time.
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Work to a rota – Shifts will include evenings at weekends and on public holidays, so flexibility is important.
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Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the shelter running smoothly.
Person Specification
Essential:
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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Confidence in handling challenging behaviour calmly and respectfully.
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Good communication skills, both spoken and written.
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The ability to carry out manual handling tasks such as moving supplies and equipment.
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Ability to work well as part of a team and support colleagues.
Desirable:
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Experience working with people experiencing homelessness or other vulnerable groups.
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
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A manual driving licence (helpful if you wish to cover occasional overnight shifts but not required for this role).
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality, and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we believe lasting change is possible, and as a Project Worker in our Services in Camden, you will be at the heart of making that change happen. You will work closely with people facing multiple challenges – from mental and physical health issues to substance use, histories of trauma and offending behaviour – offering the kind of personalised, holistic support that helps them take control of their futures. Grounded in a Biopsychosocial model and a Psychologically Informed Environment, you will create safe, supportive spaces where recovery, resilience and new possibilities can take root.
No two days in this role are the same. You might be developing tailored support plans, facilitating group activities, or building the skills and confidence that enable clients to strengthen relationships, expand their social networks and take steps towards independence. You will champion harm minimisation and recovery, while also working alongside a range of professionals to ensure that care is truly integrated and responsive to each individual. Every interaction offers the chance to influence positive change, not only for the clients you support but for the wider communities they are part of.
Joining SHP is more than just taking on a role – it’s stepping into a career where your growth is as important as the progress you help others achieve. We are committed to developing our staff, equipping you with the skills and opportunities to advance while making a meaningful impact on the lives of Londoners experiencing homelessness. Here, your commitment and resilience will not only shape futures but also strengthen an organisation that is determined to end homelessness for good.
About you:
- You have experience supporting people facing multiple challenges, such as substance use, mental health issues, trauma, or offending histories.
- You can carry out assessments, create support plans and manage a caseload in a way that is tailored to each individual.
- You understand the barriers that can prevent people from moving towards independence and have the skills to help them overcome these.
- You stay calm and effective in a crisis, with the confidence to respond to difficult situations safely and constructively.
- You believe in people’s strengths and potential, and ideally have experience working within a Psychologically Informed Environment.
- You are organised, able to manage your time well and can balance independent working with being a supportive team member.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!
Important info:
Closing date: Sunday 21st September at midnight
Interview date: Wednesday 1st and Thursday 2nd October online via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bristol has a range of diverse services spanning mental health, participation, identity-based support, and therapeutic interventions, some currently more developed than others. The Team Manager (Bristol) plays a vital role in identifying local need and then coordinating and integrating services across a complex and fast-paced urban environment, ensuring young people have seamless access to the right support.
This role is key in driving collaboration between teams within OTR, embedding consistency in service delivery, and fostering partnerships with local organisations, schools, and statutory services. By providing strong leadership, operational oversight, and strategic direction, the Team Manager (Bristol) ensures that OTR’s presence in the city remains dynamic, accessible, and responsive to young people’s evolving needs.
The Bristol manager is a newly created role which sits within a supportive management team. The role reports to the Head of Youth Services and will be supported by an enthusiastic and passionate Senior Leadership Team. We want our team members to grow and there will be opportunity to develop the services and people you will lead.
To find out more about the role please download the Job Pack below or from our careers page
If you would like an informal chat about the role, please contact the email listed in our Job Pack
To apply for this role click 'Redirect to recruiter' and then the 'Apply now' on our careers page
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
About the Role
At the Mayor’s Fund for London, we’re looking for a Delivery Manager (Employability and Skills) to oversee the planning and delivery of key projects that support young Londoners facing the biggest barriers. You’ll lead initiatives like Access Aspiration and Holiday Hope Employability, which provide meaningful pathways into work and personal development. This role is about facilitating access to real-world experiences—work placements, mentoring, and career workshops—while contributing to our wider goal of helping 250,000 young people access healthy food, positive opportunities, and connections with employers. You’ll work closely with partners across sectors to deliver impactful, evidence-led change that reflects the needs and ambitions of young Londoners.
Who We Are
We are the Mayor’s Fund for London, a charity that champions opportunity for young Londoners who face the greatest challenges. From providing food as a foundation, to skills as a springboard, and power through our platform, we’re here throughout a young person’s journey—helping them grow, thrive, and shape a more inclusive, prosperous city. We work in strategic partnerships across London—from local communities and schools to leading employers and the Mayor of London, our patron. Through these connections, we identify solutions, grow investment, and deliver the best outcomes for those who need us most—while sharing our platform to amplify young voices and influence change.
The client requests no contact from agencies or media sales.
Creative Health Service Delivery Manager
Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am–4.30pm, with some evening and weekend working required with time off in lieu).
Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate
Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)
About Us
START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.
About the Role
We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.
In this role, you will:
- Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management
- Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards
- Drive quality assurance, ensuring learning is shared and improvements are embedded in practice
- Champion the delivery of high-quality programmes that support improved mental health and wellbeing
We are looking for someone with:
- Significant experience managing service delivery in a health, wellbeing or voluntary sector environment
- A track record of meeting contractual KPIs in a Commissioner-led setting
- Strong line management experience, including leading multidisciplinary teams
- Experience delivering or overseeing creative programmes that promote wellbeing
- Excellent organisational, communication and stakeholder engagement skills
If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including:
- competitive starting salary
- generous pension scheme
- 30 days annual leave plus all public holidays (pro rata for part time employees)
- flexible working options
- a culture encouraging inclusion and diversity
- interest free employee loans
- employee assistance programme
- group income protection scheme
The closing date for receipt of applications is 12 noon on 19th September 2025.
Initial interviews are scheduled to be held on week commencing 29th September 2025.
Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Please read the job description for details and relate to this in your application.
No agencies please.
If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement outlining your suitability for the role based on the attached person specification.
Applications should be submitted by 12 noon on 19th September 2025. Initial interviews are scheduled to be held on week commencing 29th September 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As our VAWG Service Manager you will be responsible for the management and delivery of The Angelou Centre’s holistic, trauma informed and culturally competent VAWG services for Black and minoritised women and children. You will ensure the smooth and efficient management of our frontline VAWG services for Black and racialised women and children across Northumbria and the North East. You will manage the day-to-day delivery of projects and services, case management as well as managing a caseload of complex cases. You will ensure that all services maintain high safeguarding standards across the organisation, ensuring that we continue to prioritise women and children or their rights remains central to services. As our VAWG Service Manager you will oversee our representation at multi-agency partnership meetings and develop strategic opportunities for the VAWG services. You will work closely with our Safe Accommodation and Refuge team to ensure our residents remain safe and receive a high standard of support.
Our ideal candidate is someone who;
- Has previously worked within the Domestic Abuse and/or VAWG Sector in management positions, with an excellent knowledge of rights-based ending VAWG service delivery and a track record of case management and safeguarding.
- Is interested in working strategically with the Executive Director to develop and maintain external partnerships, that will support the delivery of quality VAWG services and needs based service growth.
- Strong leadership experience to support the development of high-quality advocacy services and an aspirational staff team.
- Someone with a strong practice in rights-based intersectional advocacy management who has a deep understanding of the needs of diverse racialised communities from a Black feminist perspective.
How to Apply
Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role to
Deadline: Saturday 13th September 2025
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to Enhanced DBS Disclosure
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Candidates must be eligible to work in the UK
- Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
The Angelou Centre is aware that Black and racialised women are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for
The client requests no contact from agencies or media sales.
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
- Provide technical supervision and case checking to uphold AQS standards
- Lead training and coaching in debt-related areas
- Consult with partners and stakeholders to enhance service delivery
- Monitor and communicate key policy developments in the debt advice landscape
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.