Community Capacity Building Coordinator Jobs in Edinburgh
AVID exists to reduce the immediate suffering of people detained and work towards a future without detention. As part of a small and agile team, the Senior Network Coordinator is a central role at AVID.
It is a crucial time to join AVID, as we embark on the implementation of an ambitious new strategic period and contend with detention expansion, increased enforcement, immigration deterrence and hostility. We welcome applicants from people who have lived experience of detention or of forced migration. You will be joining our small team of whom more than half have lived experience of detention.
Please note: whilst this role is remote, it is UK-based with some travel required. We have a shared office in Brixton, London which is available for AVID team members to use on a flexible basis. We meet as a team in person once a quarter.
Summary
The Senior Network Coordinator is part of the AVID function (alongside the Senior Member Coordinator & Co-Director for Membership and Operations) to deliver AVID’s capacity building support to AVIDs membership network of visitor groups and drives collaboration.
The Senior Network Coordinator leads on the coordination and cultivation of the network infrastructure support to visitor groupsand network collaboration. The Senior Network Coordinator fosters collaboration between members and strengthens best practice for visiting, utilising AVID’s Members Charter as a central point of reference. As a small network, relationship building is central to this role and the post holder will provide 1:1 guidance alongside a programme of capacity building support based on membership needs. The role includes responsibility for the ongoing development of AVID’s Members Charter; coordinating and delivering AVID’s membership support programme of network calls, trainings, and skill sharing sessions; and the development of resources on the AVID members’ space.
This is a varied role, working directly with our diverse range of members across the UK, with a focus on the more established groups in the AVID network. The Senior Network Coordinator works closely with the Senior Member Coordinator who has a focus on smaller, grassroot groups and new visitor groups in the AVID network and visitor engagement.
Main duties and responsibilities
Relationship building and providing tailored 1:1 support to visitor group coordinators in the AVID network:
- Building relationships with AVID members across the UK with a focus on more-established groups in the AVID network.
- Providing 1:1 support, outreach and mentoring for group coordinators.
- Identifying, developing and collectively shaping good practice standards in visiting throughout the network.
- Responding to members’ queries and maintaining ongoing communication.
- Working with the Senior Member Development Co-ordinator to induct new groups to the AVID network and involve smaller grassroot groups in AVID’s programme of support.
Work alongside visitor groups to build their capacity, resilience and strengthen best practice for visiting in detention through:
- Delivering AVID’s core training modules on immigration detention and visiting to visitors groups, ensuring materials are relevant and up to date.
- Leading on a programme of training (both in-house and external), education and skill-sharing that addresses the needs of members and group coordinators.
- Building sustainable practices and collective care amongst visitor groups which respond to the adverse impacts of working in detention and vicarious trauma.
- Co-ordinating the AVID Annual Coordinators Network Gathering alongside the Senior Member Development Coordinator, jointly overseeing all aspects of administration and coordination of this event.
- Developing, updating and increasing use of AVID resources through oversight and development of AVID’s Members Area and resources/policies/guidance for visitor groups and coordinators as well as supporting the development of AVIDs volunteer visiting handbook.
- Working alongside people with lived experience of detention in the AVID community to facilitate meaningful opportunities for leadership in network activities.
Develop network collaboration, facilitated peer-support and alignment of groups around shared network values, strategies and goals through:
- Co-ordinating and facilitating AVID member calls and skill shares to provide structured peer-support and ensure that information is effectively shared in the AVID network.
- Working with AVID members to establish processes and activities for collaborative development and ongoing revision of the members’ charter.
- Embedding charter values across AVID’s network support and capacity building work with a priority focus on anti-racism & anti-oppression and lived-experience leadership in line with our strategic objectives.
Maintaining and monitoring the activity of the AVID network and identifying emerging areas for development through:
- Developing and improving access to AVID’s membership offer, administering the annual membership renewals and keeping up to date records of AVID members.
- Designing and implementing annual members survey.
- Keeping an up-to-date record of member activities, meetings, participation and feedback.
- Keeping abreast of the development and support needs of the AVID members as well as changes in detention policy and practice.
- Identifying and building relationships with external partners to strengthen collaboration and partnerships with the wider movement.
Other tasks:
- Supporting AVID’s strategic development through our strategic objectives.
- Working alongside other members of the AVID team to ensure that membership support and network development is connected to our overall mission of ending detention and advocacy efforts.
- Representing AVID at external meetings and events.
- Contributing to funder and board reporting.
- Tracking, monitoring and evaluating impact using AVIDs internal databases.
- Responding to general enquiries by phone, email or post.
Person Specification
We are interested in skills and experience developed in a range of environments, whether through formal workplaces or voluntary. We recognise the great value of lived experience of immigration detention and/or of hostile environment policies and would be very interested to hear from applicants with this experience.
Experience
- Experience of delivering and designing training to meet specific objectives with an understanding of the different needs for in person and online training.
- Experience of recruiting, supporting, and advising volunteers.
- Experience of delivering workshops and/or coordinating events (online and in-person).
- Experience of working with marginalised communities.
- Experience of monitoring, reporting and evaluation.
Desirable:
- Experience of developing support systems, identifying priorities for change and strengthening the infrastructure of voluntary groups.
- Experience of working with refugee, migrant and/or detained communities.
- Experience of working in the immigration and/or criminal justice sector.
- Experience of working in a membership organisation.
Knowledge and understanding
- Knowledge of good practice in volunteer management.
- Knowledge and understanding of migration, human rights, asylum, criminal justice and immigration detention in the UK.
Skills
- Communication skills, written and oral.
- Facilitation skills and inclusive approach to managing online and offline spaces.
- People skills and ability to build relationships with diverse groups of people.
- Solid administration skills and working knowledge of information systems.
- Ability to work well in a team.
- Ability to manage multiple priorities.
The client requests no contact from agencies or media sales.
At Unlock we want to ensure that people with criminal records have access to the best quality support possible.
We have our website which receives over 1.5 million visits, and our helpline with nearly 10,000 contacts every year; now we want to take this support out into communities to make sure our expertise gets to everyone who needs it. With over 12.5 million people affected by a criminal record and with this number growing, we know our service is even more important than ever.
We want to build a network of community organisations that are connected to Unlock and have access to specialist training in supporting people with criminal records. This new role is pivotal to achieving the vision of Better Advice for All.
If you’d like to be part of this vision and the role fits with your skills and experience, we look forward to your application.
To help people overcome the long-term disadvantages caused by their criminal records, and work with government, employers and others to enable people



The client requests no contact from agencies or media sales.
About Tender
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
Role Purpose
The main purposes of the Projects Coordinator role are to:
- Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
- Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitor and evaluate the impact of Tender’s projects
Main responsibilities
Project delivery
- Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
- Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
- Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
- Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
- Working with the Tender team to ensure effective and efficient use of time and resource during delivery
Relationships
- Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
- Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
- Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
- Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender
Administration
- Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
- Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
- Participating in training and other learning activities to develop relevant professional skills and knowledge
- Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management
The client requests no contact from agencies or media sales.
The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.
You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.
The role focuses on the key areas of:
· Supporter Engagement and Communication
· Donation Processing and Acknowledgement
· Data Management and CRM Administration
· Administrative Support and Process Improvement
An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time. Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.
Please see the recruitment pack for a full list of key tasks.
The client requests no contact from agencies or media sales.
We are looking to recruit someone who will be able to develop and lead a new volunteering programme for Soundabout. This role would suit someone who is project focused, interested in inclusive music making and who champions learning Disabled people with complex support needs.
Ideally, we are looking for someone with volunteer co-ordination experience, who is hard working, proactive, reliable and honest. An eye for detail is important, as is a willingness to work flexibly to respond to the project’s needs. You need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.
The candidate will be responsible for ensuring the development and coordination of a new Soundabout volunteering programme, this includes:
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Research current best practice in with a key focus on equity, diversity, inclusion, and accessibility.
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Work with the Soundabout staff and practitioner teams to identify potential volunteering opportunities.
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Work with CEO to develop a volunteering strategy for Soundabout.
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Design and development of a new volunteer programme at
Soundabout, including new systems for recruitment, organising opportunities, and monitoring and supporting volunteers. This includes reviewing and updating existing volunteer handbook and related policies with the Operations Manager.
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Recruitment, interview, and induction of new volunteers.
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Tracking and organising volunteer training, DBS check, and other
safeguarding requirements alongside colleagues.
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Regular liaison with potential and active volunteers.
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Create bespoke plans with volunteers who would like to work
towards personal goals / aims.
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Ensure progression tracking, tracking of placements, and
evaluation is undertaken to determine the impact and celebrate
volunteer achievements.
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Organise virtual and in-person social events, celebratory events,
and other ways to ensure volunteers feel valued.
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Work with colleagues to look strategically at the incorporation of
the Emerging / Graduate Emerging Leaders programme within a wider volunteering programme.
Benefits:
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Flexible working
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Home working
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Pension scheme with an employer contribution of 3%
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Employee Assistance Program (Westfield Health Cash Plan) by
monthly subscription paid by Soundabout - employees claim back the costs of health and wellbeing services such as dental, optical, physiotherapy, osteopathy, have access to a 24/7 virtual GP, and shopping discounts
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25 days annual leave plus bank holidays (pro-rated for part-time employees)
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Supportive working culture fostering a good work/life balance
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Enhanced Sick Pay
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Enhanced Maternity Pay
Person specification
Must Have:
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Experience of volunteering either as a volunteer or in the co- ordination of volunteering opportunities.
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Project work experience including administrative skills, problem solving skills, using your own initiative and planning tasks (whether paid or unpaid).
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Excellent IT skills and experience of using Office 365 and willingness and ability to quickly pick up skills in using our other IT systems such as Salesforce, WordPress, Enthuse, Mail Chimp.
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Events planning and organisation experience.
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Flexibility in your approach to the work, to adapt to what the
project needs are within your paid hours.
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A friendly, professional, and able communicator, who feels
comfortable talking to a wide variety of people, in-person, by
email, phone and through social media.
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Someone who sets themselves a high standard in the quality of
their work and who has a willingness to learn from others.
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An ability and willingness to be an excellent champion for
Soundabout who is prepared to get involved in our events and
campaigns.
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Someone who has a strong commitment to safeguarding, equity,
diversity, inclusion, and belonging across all aspects of
Soundabout.
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Experience of using Zoom and of administrating Zoom calls.
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Availability to work on a Tuesday morning (other times are flexible)
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Has a workspace that they can use at home and a reliable internet
connection.
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A willingness to travel to and support volunteering events.
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Right to work in the UK
Nice to Have:
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Experience of developing volunteering opportunities / programmes and volunteer management.
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Experience of being in musical environments
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Knowledge and/or experience of working with learning Disabled
people and their families
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Salesforce experience
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An awareness of Makaton and interest in learning and using signs.
Note: This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.
Please refer to our Volunteer Co-ordinator pack for more information. Please also complete the anonymous Equal Opportunities Form.
The client requests no contact from agencies or media sales.
The Finance and Administrative Project Officer will play a crucial role in ensuring the financial integrity and administrative efficiency of our projects in the DRC. This position involves a wide range of responsibilities, including budget management, financial reporting, and compliance with donor requirements. Additionally, the role includes supporting partner NGOs in their organisational development, ensuring they meet donor requirements, and providing guidance on financial management. The officer will also be involved in procurement, travel logistics, and the publication of financial information.
This role is pivotal in maintaining strong relationships with funders and partners, contributing to the overall mission of RFUK to protect rainforests and support Indigenous Peoples and local communities.
Location: London (hybrid), France (remote) or Democratic Republic of Congo (remote/hybrid)
Candidates must have a pre-existing right to work in one of these countries. Please note RFUK is unable to cover any relocation costs.
Salary: GBP 33,835 in the UK / EUR 32,042 in France / USD $41,395 in DRC
Please note that all salary amounts are gross and exclusive of employee contributions and taxes. Variances in salary amounts are due to different employer costs. The DRC salary figure applies to DRC nationals only, as expats are subject to additional 25% tax.
RFUK operates a fixed salary grid, and salaries are non-negotiable.
Contract type: 12 months fixed-term (with the possibility of extension)
Other entitlements: 30 days annual holiday (in addition to Bank Holidays); other benefits depend on the location of the candidate
Hours of work: Full time, 35 hours a week
Start date: As soon as possible
Person Specification
The ideal candidate should be highly motivated and a detail-oriented professional with a background in financial management and administrative support, particularly within the context of international development or charity work. Excellent written and spoken fluency in both English and French is a non-negotiable requirement to ensure that you’re able to effectively communicate and collaborate with our diverse teams and partners.
Your experience should include managing project budgets, tracking expenditures, and producing high-quality financial reports. You should be well-versed in working with local NGOs, ensuring compliance with donor requirements, and supporting their organisational development.
Strong interpersonal skills, meticulous attention to detail, and ability to work under pressure are integral qualities for a member of the RFUK team. This role would suit someone who is eager to develop new skills and contribute to the cause of protecting rainforests and supporting Indigenous Peoples and local communities. You should be committed to the mission of RFUK and be enthusiastic about contributing to the success of our projects.
For further details regarding the role and specific qualifications required, please consult the Job Description.
The client requests no contact from agencies or media sales.