Community champions project manager jobs

Job Title: Digital Learning Manager

Reports to: Director of Education Training and Events

Line reports: None

Department: Education, Training and Events

Contract terms: Full-time, fixed-term 3 years

Salary: £44,727-£47,568

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, support the personal and professional development of our members and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

The RCOphth provides education, support and professional development for ophthalmologists of all grades and across all of their roles. It also contributes to education in eye care and ophthalmology for undergraduate medical students and practitioners in other medical specialties and ophthalmic professions. The RCOphth aims for all its audiences to be able to access the ophthalmology education they need, when and where they want it, and in the form most appropriate for the learner and the learning material.

This role is an exciting new opportunity for you to play a leading part in the development and delivery of our digital learning provision.

You will work closely with colleagues and editors/co-editors to ensure that this membership benefit is valued by the membership and external audiences and their experience when using the platform is optimised.

Key Responsibilities

• Management of the INSPIRE digital learning platform (Brightspace)
• Work with Editors, Co-Editors, Instructors and Contributors on the production of high-quality digital learning materials in terms of content, level and educational rigour
• Increase learner engagement and satisfaction
• Develop mechanism to sell INSPIRE to non-members in the UK and the overseas market
• Contribute to the development and maintenance of the RCOphth Digital Learning strategy

INSPIRE Platform

• Provide a skilled helpdesk service to users. This can involve talking users through how to use the platform, and sometimes dealing with difficult technical enquiries that require explanations to non-technical users.
• Manage the progression of materials through the necessary stages of creation and development and ensuring that materials are uploaded onto INSPIRE in a timely manner.
• Develop the functionality of the platform and managing its interaction with other software such as the membership database and collection of payments

Editors/Co-Editors/Instructors/Contributors

• Provide support to Editors and Co-Editors in loading resources onto the INSPIRE platform and integrating them to create learning materials.  This will entail formatting and editing text, images and video for house style and grammar whilst maintaining medical/scientific accuracy.
• Checking consent and clearing copyright/licensing permissions for materials used in INSPIRE.
• Organising Editor and Co-Editor meetings and workshops.
• Create mechanisms to obtain user feedback on learning materials and evaluate the platform to direct change.

Communications/Liaison

• Liaise with internal colleagues in the Department, the Communications Team and external stakeholders in relation to the development and promotion of online resources.
• Liaising with College staff from other departments about current and future projects that require support from INSPIRE or will generate learning materials for the platform.
• Liaise with those organising and delivering courses and webinars to record presentations, select and upload materials, and create specific learning pathways for delegates.
• Work with the Education Co-ordinator to design and produce promotional materials for resources.
• Work with e-Learning for Health (e-LfH) on the materials that the College has on that platform and integrate materials onto INSPIRE. This includes attending the Content Provider Group meetings of which this College is a member as well as other meetings as appropriate.
• Create, recruit to and support a Digital Learning Editorial Board which will be responsible, with other stakeholders, for ensuring materials are up-to-date and quality assured for 100% accuracy.  Once in place, be the staff contact responsible for the effective running of the Board and relevant processes.
• Be a member of and contribute to the INSPIRE Group (operational group of largely staff) and Digital Learning Subcommittee (members and staff).
• Undertake any other duties related to the job purpose which may be necessary in the work of the team.

Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equality and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

•  being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

 Knowledge, Qualifications and Experience

• Significant experience working with digital learning, delivered via an online learning platform (such as Brightspace)
• Experience in proofreading and copyediting scientific and clinical documents to strict standards
• Experience of multitasking in a busy role with competing demands and deadlines
• Experience of working independently and autonomously to meet objectives
• Experience of dealing with enquiries from users, including those with limited technical knowledge

Skills and Abilities

• Excellent communication skills both written and verbal
• Ability to work and communicate effectively with a wide range of stakeholders
• Work with a strong focus on quality of service
• Exercises tact and diplomacy
• Demonstrates a flexible and adaptable approach to work
• Close attention to detail

Personal Qualities (Attributes)

• Commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• Committed to own continuing professionaldevelopment
• Solution orientated with a drive to find opportunities for improvement and innovation

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your CV and a covering letter (maximum 2-pages). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on 17 June. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 9 June.

ob Description –Trusts and Grants Manager (maternity cover) 

Department: Fundraising

Reporting to: Senior Trusts and Grants Manager

Location: Hybrid/London – minimum 1 day a month in our London HQ

Contract:Fixed – 12 months

Hours per week: 35 Hours

Salary: £39,414 - £41,488

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us!

The role

FareShare is committed to expanding our work so more surplus food can reach thousands of charities and community groups nationwide. Central to this aim is a vibrant national fundraising department that has consistently grown the organisation’s new and existing income streams in recent years.

FareShare’s Trusts and Grants Team has a strong track record of working across a range of impactful partnerships to raise ~£5m of income each year. A team of 6, we pride ourselves on being knowledgeable and passionate about FareShare’s work, building compelling cases for support that can amplify our impact for years to come.

As a Trusts and Grants and Manager you will take on the management and stewardship of a diverse portfolio of high-value funding relationships, while developing new partnerships with a high propensity to support our work. You will play a proactive role in strategic planning and have line management responsibilities of a Trusts and Foundations Officer.

You will be a strategic thinker, used to working with high value grant making professionals and trustees and with senior staff and stakeholders within your own organisation. You will have a strong track record in income generation and supporter stewardship and have excellent communication skills. Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.

This is an excellent opportunity for somebody looking to broaden their experience and take the next step in their career in trusts fundraising, while working in a high-performing and supportive team.

Main areas of responsibility

• Build relationships with portfolio of five and six figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
• Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes developing relationships across the organisation to build a sound understanding of FareShare operations and where support is most needed
•   Champion and input in to the teams prospecting process, using your own research and sector knowledge to take new opportunities from identification through to solicitation, particularly focussing on those with multi-year and high value potential.
•  Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
•  Provide supportive management to a Trust and Grants Officer, offering regular advice and guidance, identifying opportunities for development and monitoring performance objectives in line with the organisational and team strategy.
• Play an active role in developing and delivering the Trusts and Grants team strategy contributing to planning and management of team objectives, and supporting the Senior Manager to motivate the team and drive trust income.  
• Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
•  Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Person Specification

Experience

• Experience of securing and successfully managing five and six figure grants and multi-year gifts from a range of grant makers, including project funding and unrestricted funding.
• Experience in prospecting for new high value business opportunities via multiple research channels and soliciting new donors to make significant gifts.
• Experience in writing compelling funding applications and impact reporting.
• Experience in developing and presenting complex project and financial information to support compelling funding proposals.
• Experience of successful cross department working with senior colleagues to deliver on funding objectives and budget.
• Experience of line management or transferable skills to line management.

Skills, knowledge and abilities

• Strong up-to-date knowledge of the trust, grant and foundation landscape.
• Excellent written and verbal communication skills, particularly in writing proposals and presenting to or meeting with funders.
• Proven ability to form good working relationships, both internally and externally.
• Ability to assimilate strategic plans into compelling funding proposals.
• Excellent numeracy skills with the ability to work with complex budgets and present them to funders.
• Ability to work on own initiative, meeting objectives and managing competing priorities and tight deadlines under pressure.
• IT Literacy and ability to use a CRM.

 Desirable Criteria

• Experience of using Salesforce or equivalent CRM system.
• Demonstrable interest in food insecurity, food waste and surplus redistribution.

Values and behaviours

• A commitment to recognising and celebrating diversity and inclusion.
• An interest in furthering FareShare’s mission.
• Flexibility of approach and a team player.
• Forward thinking and willing to contribute ideas and opinions.
• Willingness to travel around the UK on an occasional basis.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Community Cleanup Champion

Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?   

There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.   

If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.    

CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network: 

• One role covering: Salford and Manchester

• Two roles covering: Camden, Enfield, Hackney, Haringey, and Tower Hamlets (Split of boroughs to be decided) 

Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking. 

CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.   

Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally. 

We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.   

Main Purpose of the Role:   

• To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area. 

• To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.   

• To develop strong relationships with partner organisations in the community: 

• Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups. 

• Research and develop potential new partner organisations. 

Key Tasks include:   

• Liaising with Cleanup Hubs and local communities.  

• Hosting and attending events and reporting back to CleanpUK’s Operational Team.   

• Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database. 

• Promoting the project locally, both on the ground and online.   

• Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners. 

• Attending monthly team meetings online, and an annual face to face day-long team meeting. 

• Developing an awareness of local funding opportunities and communicating these to our fundraising team.

• Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.    

We will only accept applications through the CharityJob website. The website will ask you to: 

• Upload your CV 

• Add a statement about how your experience meets the job description and person specification (up to 500 words)

• Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can. ​

Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website.  The deadline for applications is 11.30pm on Monday 19th May 2025.

An exciting opportunity has become available for a Finance Manager at a leading global charity dedicated to the conservation and protection of whales and dolphins. This role offers broad exposure across the finance function, from charity-specific reporting and grant management to commercial income and monthly accounts, making it ideal for someone looking to progress into a Finance Manager role and take the next step in their career.

Reporting to our Director of Finance, you will play a central role in ensuring the smooth running of the finance function, with responsibility for transactional processes, month-end reporting, and working closely with colleagues across the organisation.  The role is part time (approximately 18-20 hours per week), based in our Chippenham office with some home working available.

The Salvation Army – Supporter Acquisition Manager x 2

Location: Hybrid working, 2 days in office, London SE5.

Salary: £47,741 per annum.

Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers are  responsible for growing the organisation’s file of donors and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, they will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The roles will lead on planning and project managing delivery of a variety of media channels, both online and offline. Each manager will hold strategic areas of focus, be responsible for seven figure expenditure budgets and line manage a Supporter Acquisition Officer or Executive.

The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors.  You will have a passion for fundraising with a commercial understanding of the charity marketplace and competitors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.

Excellent numeracy and strong analytical skills will be combined with excellent written communication abilities and a good attention to detail and ability to prioritise work. Finally, you will have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 2nd June, 9.00am.

Are you looking for a role where your planning expertise can help shape organisational impact?

We're seeking a Planning and Performance Manager to lead the way in developing and embedding new planning and performance management processes to drive delivery of our new and ambitious strategy.

Reporting to the Head of Strategy & Programme Management and working closely with senior managers and teams across the organisation to ensure our strategy is effectively implemented and progress is clearly measured. You'll bring proven experience in developing and implementing planning and performance management processes, a collaborative approach, and the ability to provide an effective bridge between implementation and strategy.

Key Responsibilities:

• Develop and manage annual planning and performance reporting processes in partnership with the Head of Strategy & Programme Management, the Board, and the Executive Leadership Team (ELT).
• Align organisational plans with budgets in collaboration with the Finance team.
• Work with senior managers and teams to implement performance measurement systems across the organisation.
• Building effective relationships at all levels across the MND Association, supporting and challenging to drive improvement.
• Develop and maintain organisational KPIs and manage reporting processes, including a Corporate Balanced Scorecard, measuring impact and inform decision-making.
• Produce accurate, clear reports and plans for the ELT and Board on a quarterly basis.
• Build organisational capability and confidence across the Association in partnership with Learning & Development colleagues.
• Collaborate with Governance colleagues to ensure planning is aligned with Board and Committee requirements.
• Represent and promote The Association's behaviours and values throughout your work.

About You:

• Proven experience managing cross-organisational planning and reporting processes in organisations of a similar size and complexity.
• Strong understanding of frameworks such as Balanced Scorecard, dependency planning, and prioritisation tools.
• Ability to work closely with senior leaders to embed planning and performance tools and approaches.
• A strategic thinker who can link implementation detail to broader objectives.
• Skilled in producing clear, well-structured reports and dashboards.
• Comfortable engaging with colleagues across different functions and levels.
• Committed to inclusive, accessible and values-led working.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

A range of excellent benefits including:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience managing cross-organisational planning and performance reporting processes in complex organisations.

• A strong understanding of planning and performance management frameworks and approaches including Balanced Scorecard, dependency planning and prioritisation tools.

• Experience working closely with senior stakeholders from a range of internal teams and functions to drive alignment and build capability in planning & performance management.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are looking to apply your skills in a role with clear purpose and organisational influence, we'd love to hear from you. Apply now to become our new Planning & Performance Manager and help shape how we deliver and measure what matters.

We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work.

Our Attractive Benefits Package Includes 

· A 35 hour working week including flexible working hours

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 5 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Interviews: Offered on a rolling basis

Start date: Ranging from immediate to TBD.

In the ever-changing landscape of youth work, it is vital that young people in Berkshire have access to safe spaces where they can build positive, trusting relationships and develop their talents, skills, and aspirations.

Berkshire Youth has been supporting youth organisations and delivering a range of youth services across Berkshire for over 85 years. This role will expand and enhance Berkshire Youth’s existing work, ensuring a dynamic and responsive youth offer at the Waterside Centre in Newbury.

We have an opportunity for an Executive Officer to join our Innovation Unit for six months.

At The National Lottery Community Fund we believe that innovation is the key to addressing complex challenges and creating transformative change. To support the implementation of our new strategy we launched a dedicated Innovation Unit to become the driving force behind our commitment to Innovation, equity, diversity, and inclusion. This Unit is now nearly 18 months into a 2 year pilot and is delivering significant work on AI, environmental regeneration, crisis support, and equity across health, funding and participation.

This is an excellent opportunity to work in a small, high paced team that harnesses innovation to support change in one of the UK’s most significant funders. We deliver all our work through an equity lens, working for historically underserved communities using the curb cut effect. We are looking for someone to work across everything we deliver, supporting the team with a range of administrative, logistical and other project tasks whilst we embed our existing work in the organisation and look to the future of innovation at the Fund.

The role will provide critical support to the Innovation Unit throughout this transition period, with responsibilities including:

· Assisting in managing the adaptation, development, and implementation of innovation projects and activities.

· Supporting the process of embedding innovation pilots as business as usual across the Fund.

· Providing logistical support for sessions, events and at meetings including minute taking.

· Ensuring effective communication and collaboration within the team and with other departments.

Our ideal candidate will enjoy working in an ever changing and at times unclear environment, organising what can be complex spaces. They’ll be naturally curious, confident to challenge existing approaches, and driven by a passion to make change for historically underserved communities. They can be based anywhere in the UK, with the ability to travel to the occasional meeting or team away day.

Interview Date: June 11th and 12th

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below

Essential criteria

1. Excellent planning and organising skills to deliver various administrative and project focused tasks, including high proficiency in using digital tools and platforms, and an ability to learn new digital systems at speed.

2. Ability to analyse and problem solve, proactively seeking solutions to issues and suggesting improvements.

3. Excellent time management and negotiation skills, and a proven ability to manage a complex workload to meet ever changing circumstances when working in an often unclear environment.

4. A commitment to equity, and championing this in all work.

5. Excellent team working and communication skills to engage with colleagues from all levels across the organisation.

6. Ability to collate information to produce reports and presentations to inform colleagues of specialised work.

Desirable criteria

1. Willingness to challenge, and courage to suggest alternatives to the status quo.

2. A desire for personal development and growth within this role.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.

The Service Manager will also be able to lead all the key functions of Healthwatch including:

· Providing an effective Information & Signposting service for the public.

• Priority Research Projects

• Gathering Public and Patient Experiences

• Proactively managing Community Engagement & Outreach work

• Meeting Enter & View requirements

• Promoting and supporting Volunteering

We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.

Service Manager: Healthwatch North Northamptonshire

Background

Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012.  Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.

Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.

Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.

We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice.  We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.

Job Purpose:

To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.

Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.

We hope to carry out this work in North Northamptonshire through specific ways:

· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.

· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.

· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.

· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond. 

· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.

KEY TASKS:

To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:

1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.

2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.

3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:

• Providing an effective Information & Signposting service for the public.

• Priority Research Projects

• Gathering Patient Experiences

• Proactively managing Community Engagement & Outreach work

• Meeting Enter & View requirements

• Promoting and supporting Volunteering

4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·

5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·

6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.

7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.

8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.

9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and

10.  Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.

11.  Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.

12.  Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·

13.  Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)

14.  Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.

15.  Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations. 

16.  Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·

17.  Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·

18.  Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.

19.  Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·

20.  Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.

21.  Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.

22.  Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.

23.  Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.

24.  Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.

25.  Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures

26.  Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.

27.  Ensure compliance with all Support Northamptonshire policies and procedures

The ideal candidate for this role:

· Is passionate about social justice and addressing health inequalities

· Has experience of co-production and best practice in community engagement

· Is knowledgeable about key health and social care services.

· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.

· Has the skills and confidence to influence change by working in partnership with other organisations and system partners

We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.

Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries. 

Sue Ryder Wheatfields Hospice has an exciting opportunity for an experienced and self-motivated Fundraising Manager to join our ambitious Fundraising Team in our Leeds based hospice.

About us
Sue Ryder Wheatfields Hospice is located in Headingley, Leeds and provides expert palliative care and support for people who are living with a life-limiting condition, as well as supporting their families.
This is a very exciting time to join a motivated fundraising team who are ambitious to do more across Leeds and the wider area. Sue Ryder is one of the UK’s most recognisable charities and this role will give you exposure nationally as well as making an inspirational difference locally.

About you
You will have a proven track record of achieving fundraising growth and delivering income to target with a focus on corporate, community and events income streams and a robust understanding of budget setting and management.
Key Responsibilities

• Lead on the delivery of income to target through our key income streams, with a focus on driving corporate, community and event relationships.
• Manage direct line reports to deliver income and achieve KPIs.
• Champion and facilitate consistent and exceptional supporter care experience.
• Maintain high quality data on the Charity’s database.
• Effectively manage, acquire and develop supporter relationships across the community to meet objectives.
• Work with Head of Fundraising to build and manage a detailed fundraising budget, including income and expenditure.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Access to Employee support programme
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
• and lots more. Please visit our careers website for the full list.

Closing date: 20th May 2025
Interview date: w/c 2nd June

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

About Alexandra Rose Charity 

Founded by Queen Alexandra in 1912, Alexandra Rose Charity (ARC) has a long history of supporting people experiencing poverty in the UK. Our vision is for everyone to have access to healthy and affordable food, and our mission is to give families on low incomes access to fresh fruit and vegetables in their local communities whilst advocating for systemic change to address food insecurity and health inequalities.
Since 2014, ARC has pioneered the use of financial incentives to improve access to healthy food and combat food insecurity through our Rose Vouchers for Fruit & Veg projects. To date, we have supported over 11,000 families, including over 20,000 children, to access £3.5 million of fresh fruit and vegetables in their local communities.
To deliver this scale, we work with 73 children and family centres and community organisations, 69 market traders and independent retailers, two fruit and vegetable vans and one fruit and vegetable delivery box scheme. We estimate that our projects have generated a total economic value added of almost £9 million for the local economies of the eight locations where we work: five London Boroughs, Barnsley, Liverpool and Glasgow.   
As part of our new five-year strategy, we want to grow our reach and impact as part of a national movement where Rose Vouchers for Fruit & Veg projects are embedded in local and national policies and seen as a key intervention for transforming the diets of communities across the UK.

About the role
ARC is a data-rich organisation, having made significant progress in our data analytics activities in recent years. Using the CRM Socialsuite , we have developed sophisticated project performance dashboards, which are critical in supporting both our delivery and reporting efforts. Our servers are soon to be hosted in MS Azure, and we are planning to maximise the use of this platform in the coming years.  We have also made considerable progress in evaluating and demonstrating the impact of our Rose Vouchers for Fruit and Veg projects. We have developed evaluation tools and theories of change to measure how our work improves the diets, health, and well-being of children, adults and families. 
As we launch our new five-year strategy, we are looking for a passionate Data and Insights Officer who is committed to social change, health equity and inclusion, and can coordinate and develop our data analysis initiatives, as well as provide research and analytical support for our research and evaluation work.
Working closely with the Head of Operations and the Impact & Evaluation Manager, this role will play a key part in supporting the assessment and enhancement of the effectiveness of our projects as well as providing essential insights to support the strengthening of our fundraising and reporting efforts and project performance monitoring.
 
This role is pivotal in ensuring our strategies are data-driven, our outcomes are measurable, and our impact is effectively communicated to stakeholders, local authority funders, and the communities we serve. 

We want our organisation to reflect the diversity of the communities we work in and we welcome applications from people from all backgrounds.

This is an exciting opportunity - a brand new project and role, which is critical to the success of ID Grace House UK. Grace House is a 6 bedroomed property, offering safe and secure accommodation for women leaving prison, who would otherwise be homeless. We will be offering life skills training to all residents and ongoing support.

Our aim is to get residents into employment and accommodation of their own. 

CHRISTIAN HOUSE MANAGER

You will have experience in leading a team to maintain a stable, happy and caring environment.

You will be highly motivated and passionate about the rehabilitation of women leaving prison.

You will be committed to supporting vulnerable women, enabling them to build on their existing strengths to make positive changes in their lives.

You will have overall responsibility for the continuous improvement and consistency of the day-to-day delivery of the project and be responsible for financial planning and have budgetary responsibilities.

You will help to ensure that Grace House becomes a centre of excellence and help set a positive example of the rehabilitation of prison leavers

You will maintain and further the excellent reputation we currently have with our referral prisons to ensure a constant flow of residents, reducing the likelihood of voids.

You will liaise with venue staff where our #SheMatters community courses are run, overseeing a timetable of courses and ensure that all course provision meets the high standards set by ID Grace House UK.

You will have personal experience of running courses with vulnerable and sometimes chaotic women.  The Course Facilitators make up part of the Grace House Team.

You will be responsible for and have experience of fundraising and be willing to work alongside the Imago Dei staff team to ensure the project is financially stable long term. 

You will be willing to undertake on call duties out-of-hours.

KEY TASKS AND DUTIES:

• Ability to motivate, coach and manage the performance of the Grace House Team. To coach the Team on continuous personal development (CPD) and to undertake any qualifications relevant to their role; 

• Ensure robust plans are created in partnership with residents, to support their progression and ensuring their voices are heard;

• Work with the residents of Grace House to help them address habits/choices made which brought them to offend: to assist them in regaining self-esteem, well-being and independence;

• Support the women in every aspect of adjusting to life out of prison, giving both practical and emotional help, and support women as they seek work and permanent housing;

• Lead by example to champion Grace House values, be respectful and compassionate. Manage any behaviour actioned by the Team that does not reflect the values of Grace House and train on the same.

QUALIFICATIONS:

Essential:

• Experience of supporting vulnerable women with mental health, substance misuse, domestic violence, challenging behaviours, offending behaviour
• Have CTC Prison Clearance or be willing to complete the vetting and checks for this
• A practicing Christian*
• Experience of managing a team
• Experience of working in the challenging environment of a prison setting or similar
• Experience of facilitating courses with women presenting challenging behaviours.

Desirable 

• Experience with supporting prison leavers.

*In accordance with the Equality Act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Imago Dei Faith Policy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.