Community change administration volunteer volunteer roles

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

We are seeking new Trustees to help guide our next chapter. We are particularly keen to hear from people with experience in fundraising, finance, property, charity management, or with lived experience that reflects the voices of our members. We also warmly welcome applications from younger people, those from UKME/Global Majority Heritage backgrounds, and people with disabilities, who are currently under-represented on our Board. This is a rewarding opportunity to use your skills and insights to strengthen a much-loved community charity and shape its future.

1. About Katherine Low Settlement
Katherine Low Settlement is a much-loved, busy charity that has been at the heart of the
community in Battersea, South West London, since 1924. Our recent-released
documentary, The Heart of Battersea – 100 Years of Katherine Low Settlement, brings our
century of work to life through the voices of members, staff and volunteers.
We support local older people and children, young people and their families from
sanctuary-seeking backgrounds. With an annual turnover of around £1m, our small team
of 32 mostly part-time staff, along with over 120 volunteers run a range of our own
community services. We campaign for social change and we support other charities and
communities to thrive. Our building is used for community activities and events by
over 500 people a week, and our rooms are available for hire at affordable rates. KLS is
funded from supporters, trusts and foundations which enable us to achieve our goal to
reduce poverty and isolation and bring Battersea together.
The Settlement is situated on Orville Street and Battersea High Street and aims to serve
the communities of SW11 and SW8, which includes areas of significant deprivation
alongside some of the most prosperous neighbourhoods in the country. Its vision is to
bring people together, to discover a common humanity in the process and to work together
for some of the most vulnerable people in London.

2. The Board of Trustees
The Board of Trustees is the legal guardian of Katherine Low Settlement to ensure that
KLS complies with its governing document (Memorandum and Articles of Association),
charity law, company law and any other relevant legislation or regulations.
The Board of Trustees is responsible for directing the Settlement’s strategy and vision, for
overseeing the work of its Chief Executive and Staff, and for settling policy, administering
its finance and offering advice and support in the delivery of services. The board is
currently made up of seven serving members, and has vacancies for up to three new
Trustees, to a maximum of ten. Trustees are appointed by the Annual General Meeting for
a period of three years, renewable by mutual agreement.
Gaps we’re looking to fill
The Trustees have identified gaps in its membership in terms of experience of fundraising,
finance, property, charity management and the voice of Settlement members. The board
also recognises that it lacks diversity and lived experience, particularly in representation by
UKME/Global Majority Heritage people, younger people and those with disabilities. Most of
all we are looking for willing and able trustees who are aligned with our vision, mission and
values and who are committed to this local community of Battersea.

3. Key Responsibilities of Trustees
Trustees are expected to:
▪ Formulate and review regularly the strategic aims of the Settlement in accordance with
its legal objects, and to ensure the policy and practices of the Settlement are in keeping
with its aims.
▪ Monitor the performance of the charity against the agreed strategic aims.
▪ Ensure that the Settlement functions within the legal and regulatory requirements of a
charitable organisation and strives to achieve best practice.
▪ Act as guardians of the charity’s assets, tangible and intangible, taking all due care
over their security, deployment and proper application.
Within that broad responsibility, shared among the Trustees, the main tasks and
accountabilities include:
a) Formulating and reviewing strategic aims
▪ Ensure the Settlement has a clear vision, mission and strategic plan, and that there is a
common understanding of these by Trustees and management.
▪ Work with management to formulate the business, operational and other plans
necessary to support the vision, mission and strategic objectives.
▪ Agree and review the Chief Executive’s annual and longer-term objectives, to ensure
that these support the vision, mission and strategic priorities.
▪ Agree policies which support the vision, mission and strategic priorities of the
Settlement, and monitor their implementation.
▪ Follow best practice as recommended by the Charity Commission.
b) Monitoring Performance
▪ Appoint the Chief Executive and ensure there is appropriate investment in their
professional development.
▪ Agree the method for measuring objectively the progress of the Settlement in relation
to its vision, mission and strategic priorities, business plans and annual targets, and to
receive regular reports from the Chief Executive and senior staff on the performance of
the Settlement.
▪ Ensure that the views of members on the Settlement’s performance are regularly
gathered and considered by the Board.
▪ Hold the Chief Executive to account for the management and administration of the
Settlement.
▪ Ensure that the Chief Executive receives regular, constructive feedback on their
performance in managing the Settlement and in meeting annual and longer term goals.
c) Legal and Regulatory Compliance
▪ Ensure that the Settlement complies with all legal and regulatory requirements.
▪ Has a sound grasp and awareness of its duty of care in safeguarding and that policy
and practice are aligned to make the Settlement a safe place for members, especially
children and vulnerable adults.
▪ Understand the rules and constitution that govern the Settlement, and to review the
effectiveness of such rules and constitution periodically.
▪ Agree the levels of delegated authority, whether to the Chief Executive, the Chair, ViceChair and Treasurer of the Board, or to other groups or individuals.
d) Guardians of the Settlement’s Assets
▪ Ensure that the Settlement has satisfactory control systems and procedures for holding
in trust for the beneficiaries all monies, property and other assets.
▪ Ensure that monies which are invested on behalf of the Settlement are well-managed,
within the constraints of the law and ethical and other policies laid down by the Board.
▪ Ensure that the major strategic and operational risks to which the Settlement is
exposed are reviewed annually and that systems have been established to mitigate
these risks.
▪ Ensure that the income and property of the Settlement are applied for the purposes set
out by law and for no other purpose, and with complete fairness between people who
are eligible to benefit.
▪ Ensure that intangible assets such as organisational knowledge and expertise,
intellectual property and the Settlement’s good name and reputation are properly
safeguarded.
e) Promotion of the Settlement and Engagement with Stakeholders
▪ Be prepared to act as an ambassador for the Settlement when asked to by the Chief
Executive or Chair of Trustees, and to work within an agreed brief.
▪ Attend events as an ambassador for the Settlement, to network and promote the work
of the Settlement.
▪ Seek at all times to raise awareness of the work of the Settlement to potential
beneficiaries.
▪ Assist with fundraising and awareness-raising through appropriate speaking and
networking events, with support and training as appropriate.
4. Recruiting Trustees with particular experiences
As part of a regular process of self-audit, the Trustees have identified a particular need to
recruit Trustees with experience of:
▪ Fundraising – from the perspective of either charitable trusts or high net worth
individuals or both, to help maximise our chances of success in fundraising activities
▪ Finance – to be a second finance Trustee, in addition to the Treasurer
▪ Property and general management – to help us to maintain, refurbish and develop
plans for our historic building
▪ Charity experience – to bring knowledge of financial and operational management in
that sector
▪ Lived experience - Ensuring the perspective of volunteers, members and alumni is
represented in decision making
Although the Board is very effective, it lacks significant diversity, which diminishes its
capacity to be even more effective. The Trustees would therefore particularly welcome
interest from those from UKME/Global Majority Heritage backgrounds, younger people and
people with disabilities, all of which are under-represented on the Board.

5. Person Specification
Expressions of interest are invited, in writing, with examples of experience in these areas :

Essential Experience & Skills

• Willingness to devote the necessary time and effort
• Ability to contribute to the strategic vision and direction of KLS
• Ability to work as an active and vocal part of the Trustee board
• Effective communicator – both verbal and written 
• Willingness to be available to staff for advice and enquiries 
• Committed to KLS’s mission, vision and values and its work 
• Knowledge of Battersea / Wandsworth

No prior experience is needed. Full training and support will be given.

6. Further Information

• Katherine Low Settlement is committed to equal opportunities.
•  All offers to volunteer at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS may ask for an enhanced DBS check.
• You will adhere to matters of confidentiality concerning this role and the KLS team.
•  An induction is given. This includes sharing KLS policies and procedures relevant to each post. 

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Summary

Role: Helpline Support Volunteer

Reporting to: Operations Director / Helpline Manager

Benefits: on the job training; ongoing professional development opportunities, and access to mental health and wellbeing support.

Hours: 3.5 hours per week (minimum)

Role Type: Voluntary (reasonable expenses will be paid)

Location: First Floor, 1192 Stratford Road, Birmingham, B28 8AB (office based)

Application deadline: 9am on Friday 19 September 2025

Interviews: Monday 29 September and Tuesday 30 September

Training: for 3 weeks across October (09:30-14:00 on 6th,7th,8th,13th,14th,15th,20th,21st and 22nd - please note these dates may be subject to change)

Start Date: 06 October 2025

About Us

Muslim Women’s Network UK (MWNUK) is an award-winning national charity based in Birmingham and has been running since 2003. MWNUK are working to advance equality and social justice for Muslim women and girls. MWNUK achieves its aims through research, campaigning, training, engaging with its membership, evidence-based advocacy, and by operating a culturally sensitive helpline and counselling service.

Training

Due to the variety of enquiries we receive and their sensitive nature, the first month of your role will involve specialised training.You will be required to attend 3 mornings per week for 3 weeks.

Purpose of the Role

We are looking for individuals to volunteer on our Muslim Women’s Network (MWN) Helpline Service which primarily provides support to victims of domestic abuse, violence against women and girls (VAWG) and related issues. We are also recruiting volunteers for a new helpline service focused on recording incidents of anti-Muslim hatred.

As a Helpline Support Volunteer, you will be answering calls, emails, texts, webchat and on Amal Safety mobile app from service-users and supporting them on the wide variety of issues that are raised on the Helpline.  The helpline supports women on more than 45 different issues with most of the calls relate to VAWG as well as mental health and wellbeing.

All responses must be in line with the ethos of MWNUK which upholds protection from discrimination, harassment and victimization in line with the Equality Act 2010. The nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

You will be responsible for maintaining accurate records of the client cases on MWN’s bespoke online databases, ensuring data complies with GDPR requirements.

Given the nature of the role, experience supporting individuals - particularly Muslim women - is essential. This may be through paid employment, volunteering, or informal support of friends and family.

You may also have the opportunity to contribute to maintaining website resources, promoting the service, supporting other MWNUK projects and activities related to Helpline issues.

Full training and ongoing support will be provided to help you feel confident and equipped in your role.

Who are we looking for?

We are looking for a highly motivated and organised individual who is passionate about women’s rights and keen to make a difference. An interest in Violence Against Women and Girls (VAWG) sector and tackling anti-Muslim hatred / Islamophobia is important.

We particularly encourage applications from women who may have taken a careers break or have caring responsibilities as full training will be provided and ongoing support to help you feel confident in your role.

Main responsibilities

• Providing high-level support to users of the MWN Helpline and/or a new anti-Muslim hatred / Islamophobia incident recording service, responding to telephone and electronic enquiries.
• Manage helpline cases, including accurate data entry into MWN’s bespoke database.
• Maintain confidentiality and adhere to data protection policies at all times.
• Attend training sessions as directed.
• Stay informed about developments and legislation on key issues such as forced marriage, violence against women, hate crime, Islamophobia, and related topics.
• Carry out administrative duties and provide support to the Helpline Manager, Operations Director, and Trustees as required.

Person Specification

We are looking for someone who:

•  Has a strong interest in the charity sector, particularly in empowering racialised communities and Muslim women.
•  Can work in a non-judgmental, culturally and faith-sensitive manner.
•  Demonstrates accurate listening and note-taking skills.
• Has an approachable and friendly manner, with strong communication skills.
• Possesses excellent IT skills, including data entry and email correspondence.
• Speaks a second language (e.g., Urdu, Arabic, Punjabi, Mirpuri, Pashtu, Bengali, Gujarati).
• Has experience supporting Muslim women and girls—through paid work, volunteering, or informal support.
• Maintains a high level of professionalism when engaging with internal and external stakeholders. 
• Has knowledge of key issues affecting Muslim women and girls, including domestic violence, sexual violence, forced marriage, honour-based violence, hate crime, Islamophobia, and mental health.
• Works effectively as part of a team.
• Can work independently in a highly organised manner.
• Is driven and committed to providing the best possible service and ensuring the success of the Helpline.
• Understands and upholds confidentiality, data protection, and professional boundaries.
• Has knowledge of the community sector and its role in supporting vulnerable groups.

 Equal opportunities awareness

• Demonstrates awareness of diversity issues and maintains a positive, non-discriminatory, and non-judgmental approach.
•  Committed to working collaboratively and flexibly with all members of the MWNUK team.

Essential

• DBS basic clearance

Application process

Stage 1: How to apply

Please send your cover letter (and CV if you are including this) by 9am Friday 19 September 2025. Your cover letter should be no longer than one side of A4 and must include the following:

• Your name and contact details (address, email, phone number)
•  Languages spoken
•  Why you are interested in this role
• How you meet the criteria outlined in the job description and person specification
• Transferable skills relevant to the role—feel free to draw on experiences from home life, education, work, or volunteering
•  Confirmation that: you can commit to the hours outlined and you can attend all training days
• Any existing affiliations with MWNUK (e.g. relationships with current staff, volunteers, or board members)
• Details of one referee who is not related to you

We welcome CVs in addition to the cover letter, but they are not mandatory.

Stage 2: Interview process

Shortlisted applicants will be invited to attend a face-to-face interview on Monday 29 September or Tuesday 30 September 2025.

Further information

•  Unfortunately, we are unable to provide feedback at Stage 1 of the application process.
• A Basic DBS clearance is required for this role.
• If successful, references will be requested. To help speed up the process, please include referee details in your cover letter and/or CV.
• In accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
• Please note that, in line with MWNUK’s legal obligations as a charitable company, all job applications (successful or otherwise) will be retained for a minimum of six months. Applications will be securely deleted once retention is no longer necessary.
• For more information, please refer to our Privacy Policy.

Position Overview

We are excited to offer an excellent opportunity for an entry level development professional who is interested in gaining skills in operations and administration areas, to join SEED Madagascar (SEED) as our Operations and Administration Officer. 

SEED Madagascar is a UK charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. We integrate high-quality community health, WASH, education, rural livelihoods and conservation programmes, while contributing to international best practices through research and publications.

This role is an office-based role within a team of national and international staff with occasional support in the field to our Conservation Research Team. This post is at the heart of our mission, and the diversity of activities undertaken will provide  wide-ranging experience for an early career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development.

This position is ideal for someone who is passionate about providing a wide range of support to SEED’s team including providing high quality administrative support across the policies and procedures, managing the recruitment of international staff, leading on onboarding for incoming staff and our marketing and support of our short-term conservation programme volunteers.

Title: Operational Support Intern - change of title and responsibilities to Operational Support Junior Officer subject to passing 3-month probationary review.

Location: Fort Dauphin, Madagascar

Commitment: 12 months; Monday to Friday (35 hours a week)

Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation and a contribution of £650 towards insurance

Duties and Responsibilities:

1. Provide pre-departure logistical support and advice with visas, hotels, flights, accommodation, medication etc to new international staff and short-term conservation volunteers

2. Lead on supporting international staff during their initial time with SEED including arrival, orientation, social inclusion, cultural understanding, housing and integration into the SEED team 

3. Provide pastoral care, working with line managers to ensure that new and existing international staff and volunteers’ wellbeing is supported 

4. Support the Conservation team in Sainte Luce on providing orientations and pastoral care of volunteers when required

5. Support the Communications team with advertising the volunteer programme and helping volunteers to increase their fundraising efforts

6. Support on creating, editing and writing website content and resources to ensure organisational and project information is up-to-date

7. Support on the recruitment of international staff, including the advertisement of vacancies

8. Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports

9. Work with the Director of Operations and Programmes, and the International Operations Manager in developing, updating and implementing organisational databases, systems, policies and procedures across the NGO

10. Oversee the training schedule for international staff and work alongside national and international staff to increase their skills and capacity, providing mentoring or training where appropriate

11. Work alongside the IT Officer to provide basic IT and equipment management support 

12. Support with the writing of minutes and note taking across the organisation

13. Support project teams where required to develop systems to manage donor compliance, or support with financial or administrative reporting requirements

14. Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted

15. Assist with administration tasks and any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post

Required Skills & Experience/Person Specification 

• Hold an undergraduate degree in or relating to Business or Development or be able to demonstrate a passion for this area

• Be able to work independently and be proactively

• Have good all round computing skills and experience in Microsoft Office 

• Have previous experience working to deadlines and have ability to successfully manage their time

• Communicate clearly and engagingly in written English across a range of media forms

• Communicate verbally to encompass the range of cultures you will be working with

• To have a good level of written English and be able to proofread documents to a high standard

• To have a curious mind and a patient, problem solving attitude

• Ideally have previous experience living, working or travelling in a developing country, though is not essential

• Be fluent in English. A working knowledge of French is desirable but not essential

• Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions

• Be comfortable with campsite conditions whilst supporting the team in the field for days at a time

• Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community

• Be able to adjust to life in another culture and a foreign language and be able to always work with cultural sensitivity

• Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED to protect both their safety and the reputation of the NGO.

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach.

The role

As a Volunteer Outreach Coordinator with Living Reasons, you will play a key role in connecting people and communities with our mission. This remote role focuses on finding creative and innovative ways to engage new supporters, build partnerships with local businesses, and strengthen community links. Working primarily online, with opportunities to connect in your local area, you will help raise awareness of our work, communicate our message, and develop meaningful relationships that support the growth of the charity. By fostering engagement and exploring new ideas for community-led projects, you will contribute to building a stronger support network and, where appropriate, generate vital income through donations.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

TRC was set up in 2010 to provide a free, confidential and non-judgemental specialist support service run by women for women and girls who have experienced any form of rape, sexual abuse or sexual violence at any time in their lives. We are a feminist organisation and we actively challenge the values, beliefs and behaviours that contribute to women’s
oppression. Our mission is to raise awareness about sexual violence through providing training, guidance and information and working in partnership with local service providers and communities to promote the values of TRC.

We are looking for women who hold feminist values and principles and who are passionate about the mission and values of TRC. We are particularly looking for Trustees who have relevant qualifications and/or experience in the following areas:

• Safeguarding, offering support to the chair and safeguarding leads with the management of safeguarding cases and keeping up to date with best practice
• Legal and Governance, including strategic planning and understanding of the wider political Greater Manchester landscape
• Human resources and personnel management, including a knowledge of employment legislation
• Financial management, planning and budgeting
• Public Relations, Marketing and fundraising, including awareness raising and campaigning through social media
• Capacity building and training, especially for volunteers
• Women’s health and mental health, outreach and partnership work with local services

Re-Vision is a small charity based in Queen’s Park, London, founded in 1988. We run professionally accredited part-time courses for adults to train as Counsellors and Psychotherapists and are looking for Trustees to join our Board.

Who we are

Re-Vision is a registered charity. It is a small, not for profit counselling and psychotherapy training organisation providing outstanding, in-depth training with a soulful perspective. We also offer a low cost community counselling service to enable access to mental health services for those who might otherwise not find this affordable.

The role

We are juggling a number of important strategic imperatives. We have highlighted the need to improve resilience, to look ahead at future plans for our physical environment, to continue to provide an inclusive and rewarding experience for our students, trainers and staff, to maintain and build on the unique soulfulness and richness of our training, and to build our bursary fund to help to increase accessibility to our training.

We are keen to find trustees willing to help us with these challenges. We are particularly keen to involve people with financial or marketing skills, and people who have been involved in facilitating or helping small organisations faced with the challenge of retaining core values during periods of change. This is an exciting period of change for Re-Vision and could be a good time for those with experience in strategic planning or change management to get involved, even if only for a fixed term.

We are currently looking to recruit Trustees with experience in:

• Finance and financial strategies – able to contribute to scrutiny of financial information, understand accounts and budgets.
• Diversity and inclusion policy and implementation
• Marketing and website expertise
• Facilities and property management
• Strategic planning or change management experience would be desirable

You might have previous non-exec or trustee experience, or you might be looking for your first Board/Trustee role, possibly as you think about moving on to paid non-exec roles in the future. Whatever your situation, you will be keen to make an important contribution by supporting a really worthwhile organisation. You will care about understanding our culture and values and enjoy the challenge of helping this organisation continue to thrive.

Cripplegate Foundation is looking for new Governors (trustees) to join our board. This is a unique opportunity to shape the future of a trusted, independent and innovative grant- making organisation that has been supporting Islington for over 500 years.

Working alongside our partners at Islington Giving, we invest over £2 million a year in local charities and community groups. Together we amplify local voices, improve access to opportunities and support lasting change.

 Who we’re looking for

• Do you want to make a real difference in Islington?
• Are you passionate about tackling local poverty and inequality?
• Can you help amplify the voices of those we work with, through your personal or professional experience?
• Could you bring additional diversity to our board so that we better reflect the communities in which we work?
• Do you have some frontline charity experience, senior leadership or otherwise?
• Are you able to commit the time required to make the most of joining us?

We are genuinely encouraging a wide range of people to come forward and cannot emphasise enough how your background, life experience, approach and values are more important than any knowledge or experience of grant making, or of being a trustee elsewhere.

Full induction, mentoring and ongoing support will be provided. This is a voluntary/unpaid role, with expenses covered.

The closing date for applications is 16th October at 5:00 p.m.

For more details and how to apply, please visit our website and download the full Candidate Pack.

An exciting opportunity has arisen for a visionary and committed individual to lead our Board of Trustees as Chair. This is a unique opportunity to help shape the strategic direction of Huddersfield Town Foundation and to make a lasting impact in the Kirklees community.

This is a pivotal moment to join our team. With the launch of our new strategy in September 2025, we’ve made bold commitments to help our community GROW, BELONG and THRIVE. These pillars guide everything we do, from unlocking learning and opportunity, to building connection and belonging and championing health and wellbeing.​

If you’re someone who stands together with others, keeps learning, goes the extra mile and lives the Terrier Spirit, we’d love to hear from you.​

How to Apply

Please submit your CV, application form and a persuasive covering letter (no more than 2 sides of A4) via email by Monday 6th October.

Should you wish to have an informal discussion about the role, please contact us via email to arrange this.

All applicants will be notified of the outcome of their application, whether they are invited to attend interview, or not.

Safeguarding

HTF is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Applicants must disclose all previous convictions including spent convictions in accordance with the associated legislation. Trustees must not have any previous disqualifications or have been barred from undertaking activities involving children and young people.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that, when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers and, if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

The Chair will be required to undergo safeguarding training in accordance with the Foundation’s Trustee training plan, which includes the EFL Trustee Safeguarding training. 

Further information can be provided by the Foundation’s Safeguarding manager. 

Equality, Diversity and Inclusion

HTF is a diverse environment and an organisation which respects all characteristics under the Equality Act 2010. We want everyone to feel valued and included within the Foundation and to be able to achieve their full potential. 

We have a zero-tolerance approach to any form of discrimination and we are committed to the redress of any inequalities by taking positive action where appropriate. 

Charity and company details

The Foundation is a registered charity (Charity number 1146501) with a Board of Trustees controlling the management and administration of the charitable activities of the Foundation. HTF is also a company limited by guarantee (company number 07690182) meaning that the Trustees are also Company Directors and manage the affairs of the Company in accordance with its Memorandum and Articles of Association.

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people? 

We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross (Croix Rouge) in Montrouge. The programme will run from September 2025 – August 2026 (subject to visas). 

You will join the head office communication department of Croix-Rouge insertion, a programme funded by the French Red Cross that enables destitute young people, homeless people and long-term jobseekers to re-connect to the labour market, through civic participation. An intermediate to fluent level of written and spoken French is essential for this role and you will have the opportunity to further develop your written skills in French and gain experience in communicating across a range of channels, as well as developing your conversational French through lessons provided by Croix Rouge. 

On your arrival in France, you will take part in a 3 days on-arrival seminar in Paris, where you will get to know your national coordinators and other European volunteers. You will also have the opportunity to discover the beautiful city of Paris before leaving for your placement role! Your role involves volunteering for a maximum of 35 hours per week, including French lessons and a personal project. 

This is a great opportunity to get involved in key projects and find out what you are interested in. The main thing we want to see is your motivation for this placement! 

Typical tasks may involve: 

• Activities at Headquarters: 

• Manage and update the association's web pages and social media accounts (including SEO improvements) 

• Create, update, and adapt various materials (posters, flyers, brochures, catalogues, activity reports, videos, presentations, etc.) 

• Monitor and share news related to Croix-Rouge insertion activities 

• Participate in the organisation of national events (General Assembly, seminars, partner meetings, etc.) 

• Support the creation of Activity Reports and ensure deadlines are met 

• Contribute to discussions and working groups to deepen the Croix-Rouge insertion project and improve communication practices 

• Provide logistical support for organising the General Assembly 

• Facilitate the flow of information between headquarters and the local offices 

• Activities on the Ground (Croix-Rouge Insertion Local Agencies - Bondy and Bobigny): 

• Assist the agencies in the development, daily operations, or sustainability of their actions related to Access to Rights, Prison-Justice, Mobility, Digital Inclusion, and Basic Skills for RSA beneficiaries 

• Support the sharing and learning of skills between teams to fully experience the support process, especially in the development of theatre improvisation workshops for beneficiaries 

• Assist in communicating on the ground to change the perception of the public interest, which is still often stigmatised in priority urban areas 

We’re looking for the following qualities: 

• Someone sensitive to the association's social and environmental dimension 

• Strong organisational skills and attention to detail 

• Creative with good interpersonal skills

• Interest in office automation tools, graphic design software and animation tools (Adobe Suite, Canva, etc.) 

• Interest in digital media (social networks) 

• Ability to analyse, summarise and write in French

Please note that only young people based in Wales can apply for this role. This role requires someone with intermediate to fluent levels of spoken and written French. Interviews will take place online with shortlisted candidates. 

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs. 

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Co-Group Coordinator for our Sheffield and Rotherham group. As our local Co-Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Sheffield and Rotherham area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.