Community coordinator jobs in harrow, greater london

About The Role

We’re looking for an Events Partnership Manager to join our Fundraising Events team. This is a key role focused on building and managing relationships with organisations, community groups, clubs and corporate partners to recruit teams of participants for our fundraising events. You’ll lead on developing and delivering partnership strategies that drive sign-ups and support the growth of our events portfolio across the UK.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working closely with colleagues across Fundraising, Supporter Acquisition, Marketing and the Poppy Appeal, you’ll help shape creative campaigns, identify target audiences and ensure our recruitment activity is both impactful and on-brand. You’ll also oversee the work of our Event Partnership Coordinator, providing guidance and support to help deliver on targets and develop new opportunities for engagement.

This is a great opportunity for someone with a background in events or fundraising and a passion for building strong, long-lasting relationships. You’ll be confident working across multiple projects, bringing a strategic mindset and an eye for detail. If you thrive in a collaborative environment and want to play a vital part in supporting our Armed Forces community, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Partnership Experience Manager (Maternity Cover)

Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)

Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)

Start Date: Date to be agreed (potentially August)

Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. 

We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process. 

We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months. 

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests. 

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

About the role

You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners. 

You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team  to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.

Key Responsibilities

The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Strategic Leadership and Management  - Hub Quality and Impact

• Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs

• Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme

• Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence

• Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.

Strategic Leadership and Management - Partnership Experience and Communications

• Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates

• Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner 

• Oversee whole partnership communications, including half termly partnership newsletters

• Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience

• Act as an ambassador for Challenge Partners, representing the organisation externally where required

• Lead an Account Management approach through providing clarity on the account management strategy and operations.

Oversight of partner experience and hub management operations 

• Line management of the Partnership Lead and one or two Partnership Co-ordinators

• Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately 

• Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs 

• Act as a point of escalation for any issues across hubs

• Identify hubs at risk, and lead on creating sustainable solutions with team members

• Work closely with the Finance Team to facilitate our invoicing processes for each academic year 

• Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work

• Oversee Pricing Governance processes

Leadership Responsibilities for all Managers

• Foster a collaborative, high-performance team culture.

• Provide coaching and mentorship to develop team members’ potential.

• Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.

• Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.

• Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.

General Responsibilities

• Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.

• Take ownership of personal development and actively contribute to team learning.

• Work flexibly, undertaking additional duties as required.

• Maintain high standards of health, safety, and welfare for yourself and others.

• Attend events and external meetings, which may require travel and occasional overnight stays.

Person Specification

• Strong commitment to Challenge Partners vision and mission.

• Proven track record in strategic leadership and managing key external relationships.

• Knowledge and experience of the education sector.

• Excellent interpersonal skills used to build positive relationships with diverse stakeholders.

• Strong written and verbal communication skills.

• Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).

• Proactive in improving processes, identifying risks and solving problems.

• Exceptional organisational skills, with the ability to prioritise and adapt to changing needs

How to apply

Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.

• First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)

• Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)

A note on AI 

At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.

Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.

DEI Statement

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age. 

Safeguarding Statement

Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references. 

No agencies please.

Job Title: Face-to-Face Private Site Performance Coach

Department: Fundraising

Hours: Full-Time

Location: London and areas surrounding London

Hourly Rate: £17.85 per/hour

Be a Driving Force for Change with Médecins Sans Frontières! Are you an inspirational leader and passionate advocate for humanitarian causes? Do you believe in the power of face-to-face fundraising to create real, lasting impact? If you thrive in motivating teams, leading with purpose and driving exceptional results, this is your opportunity to play a vital role in the life-changing work of Médecins Sans Frontières (MSF) UK.

MSF is a world-renowned humanitarian organisation that provides emergency medical care where it’s needed most, responding to crises, conflicts and disasters across the globe. As a Face-to-Face Private Site Performance Coach, you will be at the heart of ensuring that the passionate individuals representing MSF are equipped to inspire and engage the public, securing the vital support that enables this crucial work to continue.

About the Role

This is more than a coaching role—it’s a chance to lead, inspire and empower a team of fundraisers to make a real difference. Working closely with the F2F Operations Coordinator, you will be responsible for improving the performance, motivation and overall success of MSF UK’s Face-to-Face Private Site fundraising team. By ensuring the highest ethical and professional standards, you will help secure life-saving funding and drive MSF’s mission forward.

Key Responsibilities

• Inspire and Develop Fundraisers: Lead from the front, providing hands-on coaching, training and mentorship to enhance skills and confidence.
• Maximise Performance and Impact: Monitor results, set targets and implement strategies to help fundraisers thrive.
• Lead with Passion: Be a role model by demonstrating powerful, ethical fundraising techniques that engage and inspire donors.
• Champion Ethical Fundraising: Ensure MSF’s fundraising aligns with safeguarding policies, GDPR and ethical standards.
• Build a Supportive and Motivated Team Culture: Foster an environment where fundraisers feel empowered, supported and driven to succeed.
• Logistical and Site Management: Assist in securing top-quality private fundraising sites, planning schedules and ensuring smooth operations.
• Shape the Future of the Team: Play a key role in recruiting, onboarding and developing new fundraisers.
• Drive Quality and Accountability: Organise mystery shopping exercises and performance reviews to uphold excellence.
• Step into Leadership When Needed: Deputise for the Operations Coordinator when required to ensure continuity and success.

What We’re Looking For

We are seeking a passionate and experienced leader with:

• A proven track record in F2F fundraising, coaching and leadership
• A deep understanding of ethical fundraising and compliance standards
• Outstanding communication and interpersonal skills to inspire and engage teams
• A results-driven mindset with a history of exceeding targets
• A strong passion for humanitarian work and MSF’s life-saving mission
• The ability to work both independently and collaboratively in a dynamic environment
• Flexibility to travel across London and the UK, including some weekend work
• A solid grasp of safeguarding principles and best practices in F2F fundraising

Why Join Us?

• Make a Real Impact: Every conversation, every fundraiser you support, and every donation secured helps MSF deliver critical medical aid.
• Lead with Purpose: Play a vital role in shaping the success of MSF’s fundraising efforts and the careers of fundraisers.
• Grow Your Career: Gain valuable leadership experience and advance in the field of fundraising and team management.
• Be Part of a Passionate Community: Work alongside driven individuals who share a commitment to making a difference.

Hybrid Working

This role requires at least three days per week on-site, ensuring you can support and motivate fundraisers in real time while maintaining flexibility in your schedule.

Apply Now! This is your opportunity to turn your passion into action. Be part of an organisation that is saving lives and delivering humanitarian aid where it’s needed most. If you are ready to inspire, lead and create meaningful change, apply today!

Send through your CV and a cover letter telling us how your experience and passion makes you the perfect fit for this role! 

Job description

We are recruiting one or more Support Workers to work primarily at our Stud Nursery community garden project in Home Park, Richmond Borough as well as the potential of supporting our clients in the Wandsworth Borough.
 

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with a desire to demonstrate and develop positive relationships with your colleagues and clients alike. You must have excellent IT skills. You will need the patience and and a commitment to enhancing the experience of those using our services on the basis of individual preferences, strengths and skills.
 

You are someone who:

• shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• is willing to actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
• works well both in a team and independently.

Working expectations:

• The working day is 8:30am - 4:30pm Monday to Friday, with the possibility of some out of hours or weekend working. Clients are typically on site from 9:30am - 3:30pm.
• Attendance and commitment to further training. 
• We are open to the possibility of multiple part-time roles within this setting.

Key Responsibilities for this role

• Through partnership, support and develop client’s skills, confidence and interests as part of a multi-disciplinary service offer. 
• To support your colleagues, team leaders, service managers, volunteers and other key professionals to put those using our services at the centre of your daily work. 
• To support the planning and delivery of garden-based activities and therapeutic interventions for adults with complex needs. 
• To maintain and update client and related operational records with an accurate and professional commitment. 
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination. 

Please note we will be holding interviews as we get applicants in and may close the post early.

We are unable to support applicants who do not already have the right to work in the UK.

You must submit a cover letter explaining why you feel you are a suitable fit for this role and what your expectation of commitment to hours would be.

Do you have a passion for God's mission in London? 

Do you have a heart for those least likely to hear the gospel - and a gift for connecting with them? 

Could you come alongside local churches to engage, envision and equip them to reach more Londoners with the life-changing news of Jesus? 

At London City Mission, we estimate that one in two Londoners, that’s roughly 4.5 million people, are unlikely to hear the gospel in their lifetime. For many of these people, their everyday experience will be one of rejection or helplessness and their cultural and religious background may mean they are least likely to hear the gospel. It’s clear throughout the Bible that God has a heart for people who are marginalised and overlooked. And tragically, it’s often in London’s most deprived communities that people are least likely to hear the invitation to repentance and eternal hope in Jesus. 

At London City Mission, we are partnering with churches who have a growing passion for reaching out to the communities around them, but who need equipping and building up for this crucial work. Our aim over the next five years is to see 150 new missional teams established in churches across London. These missional teams are groups of church members who take responsibility for a ministry to a community who may not otherwise hear about Jesus, are affirmed and publicly supported by the church leadership, pray for each other and for the people they want to invite to follow Christ, using their different gifts regularly to reach people who are part of this community. We pray that, together by 2029, these teams will be part of 25,000 gospel conversations within communities where Jesus Christ isn't known. The Missionary role is, therefore, a Church mobilisation role.

We are seeking candidates for Missionary roles who have a passion for sharing the good news of Jesus with specific groups of Londoners, and who can also come alongside churches to train and inspire Christian believers to reach their local communities with the hope of the gospel.

Successful candidates will minister in – but not restricted to - the following locations:  

• Tower Hamlets team with a specialist focus on Islam & Other Religions* 

• Barking & Dagenham and Havering team with a specialist focus on Children, Youth and Schools 

*Men are under-represented in the Islam and Other Religions (IOR) specialism in LCM, and the IOR audience is more gender-sensitive, so we would particularly welcome applications from men for the Tower Hamlets role. The right candidates for both roles will, of course, be appointed on merit alone.

The successful applicants will have experience of outreach amongst the neediest groups in our society but will also understand the church landscape in London and be able to inspire those in London churches to get involved in outreach. They will work in missional teams to equip church volunteers for outreach where the most need is in their communities, drawing upon their particular experience when required. They will also need to be able to raise ministry personal support, including a target financial support as well as prayer supporters for the work of the Mission through personal and church partnership networks.

We will help train, develop and support you in your role through our professional and established Training team and your line manager and other colleagues. Our heart is to help you be the best that you can be in your role and to help you develop further in your missional and evangelism skills.

This position is a full-time, permanent appointment. Starting salary is £22,045 per annum plus £1,200 per month housing allowance (taxable). Mission housing will be discussed with successful candidates after probation. We also provide a generous employer contribution to a group pension scheme. Targets for personal financial support will be £9,500 for the year 2025. 

There is an occupational requirement that the persons appointed be an evangelical Christian. Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidate will be required to undertake an enhanced DBS check. 

Closing date for applications: Tuesday 27th May 2025 at 12 noon. 

First Stage interviews will be held on Tuesday 17th June 2025. Shortlisted candidates will need to be available on this date from 9am and may be needed for the full day, depending on scheduling.

Second stage interviews will take place in July 2025.  

Candidates who are successful at the first stage will then be invited for a second stage interview – dates will be confirmed in due course.

Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.

We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.

As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.

You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.

You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.

You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.

At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
 

OVERVIEW

Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.

See job description for full details.

Do you have a passion for God’s mission in London? 
Do you have a heart for people who are least likely to hear the gospel?   
Do you love helping other Christians to share their faith with greater confidence and to make mission happen in practical ways?

At London City Mission, we want to see Jesus Christ known in every community across London. To do this we develop partnerships with churches, often in communities where people are least likely to hear the gospel. Our teams aim to help churches develop greater confidence and effectiveness in their mission to reach their own local communities. We are now looking for a number of Mission Associates to join us to be involved in this vital work, and to help mission happen through local churches in our diverse city. We will train, develop and support you to help you build on what you already bring, so that you can be the best you can be in your role, and to help you develop further your own missional skills and experience.

This city is home to people whose everyday experience can be one of rejection and helplessness or who come from diverse cultural and religious backgrounds where they have no friend who can share the gospel or take them to church. Our vision is to see both churches and individuals equipped and empowered to reach the communities around them. This means equipping and mobilising churches to be more intentional and effective in their mission.

London City Mission is recruiting to a number of mission outreach roles based in various locations across London. In the Mission Associate role, you will work as part of our teams to:

• Collaborate with and equip churches in evangelism to those who are marginalised or least likely to hear the gospel in their local area
• Contribute to the development of sustainable, structured, innovative missional teams in local churches
• Do mission research and mapping of the mission needs and opportunities in a local area
• Contribute to networking with churches in a local area by, for example, building a list of churches and connecting them with the right LCM colleagues with a view to mission partnership.

The roles we are looking to fill will involve ministering in the following locations:

• Mission Associate, shared between our teams in Hounslow & Ealing and Harrow & North Brent with a focus on reaching South Asian communities through our Islam and Other Religions specialism, with a particular focus on people from Hindu and Sikh backgrounds
• Mission Associate in Islington with a focus on Council Estates and Seniors*
• Mission Associate in South London with a focus on Council Estates and Seniors*
• Mission Associate in Barking & Dagenham and Havering with a focus on Homeless and Marginalised ministries
• Mission Associate in Croydon with a focus on Homeless and Marginalised ministries
• Mission Associate in Lewisham with a focus on Islam and Other Religions specialism.

*Women are under-represented in the Council Estates and Seniors (CES) specialism in LCM, so we would particularly welcome applications from women for the Islington and South London roles. The right candidates for all roles will, of course, be appointed on merit alone.

You would be joining LCM at an exciting time as we take forward our new five-year strategy. Our aim over the next five years is to see 150 new missional teams established in churches across London. These missional teams are groups of church members who “own” outreach to a particular group, are recognised by the leadership, and pray for each other, using their varied gifts regularly to minister to that group. We pray that, together by 2029, these teams will be part of 25,000 gospel conversations within communities where Jesus Christ isn't known.

Our Mission Associates are wholly committed followers of Jesus who bring their passion and skills to contribute to the work of our teams, helping to research the mission needs of an area, supporting networking with churches, helping to train and equip church volunteers in practical evangelism, or helping churches develop their mission work. Successful candidates will be able to prove their ability to contribute to our field teams in these ways. Our professional and established internal training team and your line manager and others, will train, develop and support you in your role so that you develop your own missional skills and evangelism experience.

If this sounds like you, please visit our website and download the Job Description for more information. 

There is an occupational requirement that the people appointed to these roles will be evangelical Christians. The Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidates will be required to undertake a DBS check.

This role is a full-time, fixed-term appointment for two years.

Salary: £28,808 per annum.

Closing date for applications: Tuesday 27th May 2026 at 12 noon.

Interviews will be on either Wednesday 11th June 2025 or Tuesday 17th June 2025. 

Shortlisted candidates will need to be able to be available on any interview date offered from 9am and may be needed for the full day, depending on scheduling.

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children.  Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.

We are recruiting for a part-time Administrator/ Finance Assistant who will work with the Manager and a small team to ensure the organised and efficient operation of the charity. You will need excellent administrative, organisational, IT and finance skills to provide administrative and financial support for all aspects of Home-Start’s work.  Experience of running payroll and using online accounting/payroll software would be beneficial.  Ideally suited to an excellent administrator who can develop into the finance role.  Training will be provided.

A good standard of education (GCSE, and relevant administration/ finance qualifications and/or experience), together with sensitivity and excellent communication skills are essential. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, and demonstrate the ability of taking initiative.  An enhanced disclosure check will be required.

The closing date for applications is Monday 2nd June (11:59pm)

Interviews will take place during the weeks of 9th & 16th June 2025

For an informal discussion or for more information, please contact the office at the details on our website and our CharityLog profile.

Please note: Following Safer Recruitment standards, we do not accept CVs. Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and adults at risk.

Home-Start is committed to equality of opportunity and diversity and actively encourages applicants with different backgrounds and experiences.

Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee No 8765689 and Registered Charity No 1156539

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.85 per hour.

Hours:  Saturday 09:30-14:30

Tuesday 11:30-15:30

Wednesday 09:00-14:00

Thursday 12:30-15:30

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

• Maintaining the reception area and provide a welcoming environment
• Ensure new members are welcomed and introduced to a member of the youth work team
• Overseeing in-depth database management, ensuring data accuracy, integrity, and reporting to support operational needs
• Ensure Junior members leave sessions safely in the care of parents
• Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
• Deal with telephone enquiries, take and relay messages, screen, and direct calls
• Enter new members on to the membership database and collect entrance fees
• Ensure that any administration and paperwork is up to date
• Maintain the meeting room calendar
• Keep records up to date related to attendance, trips, events, and meetings
• Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

• Previous experience in managing or supervising a reception desk or entrance point
• Working in a customer-facing environment and dealing with the public
• The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
• The ability to diffuse pressurised situations while remaining calm and in control
• Great communication and interpersonal skills
• The ability to work on own initiative and as part of a team
• Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: 330 Mare Street, London, E8 1HA

Hours: 40, five days over a seven-day rota

About the role

We are recruiting for an Assistant Shop Manager to join a busy and creative team in Hackney. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.

You will be primarily based in the Hackney shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 15 May 2025 at 23:59.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

£42,000 per annum
Full time – 35 hours per week
12-Month Contract
Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey (Tuesday is a set office day)

Our client can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, they help current, former and retired civil servants get the best support. Join them as they embark on the next phase of their strategy to ensure they can be there when people need them the most.

It's an exciting time to join their organisation – they are growing and our ambition is to grow faster over the coming 5 years. This role will work as part of a Charity that is working to embed itself back into the heart of the UK Civil Service. You will work with interesting and skilled people both in the Charity and in the UK Civil Service.

They need an ambitious Communications Manager to help them get there! This is a key role in supporting the delivery of their overall communications strategy and annual communications plans. In this role, you will help them to increase awareness, grow participation and drive long-term loyalty within their community, so they can continue to be there when people need them.

The Communications Manager will be working with colleagues across the organisation, while also managing communications contacts across their priority areas and employers within our community. This role will be servicing multiple stakeholders and diverse strands of work simultaneously, whilst delivering on target and on time.

This is a pivotal project management role, working closely with the Head of Communications and three Communications Coordinator colleagues. You will be demonstrating your experience as a sound all-around digital marcoms expert. You are savvy in campaign delivery skills, working with various communication channels, with a track record of delivering outcomes with and via your team.

They are looking for a successful communications professional, preferably with significant experience in the charity/ not-for-profit sector who has managed communications functions and campaign delivery with breadth, context and scale.

To be successful in this role, you'll ideally have at least 5 years’ experience working in a similar communications role, with at least three of those managing and developing multiple marcoms campaign delivery. You’ll be experienced in delivering and coordinating income generation campaigns, CRM data management, website and digital development, as well as monitoring and reporting on digital performance.

In return, they can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and their cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 5pm on 12 May 2025. Interviews will be held online on 22 and 23 May. Second stage interviews to be held the week after. Please let them know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview. No agencies, please.

Our client is committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
 
You may have experience of the following: Senior Communications Officer, Communications Lead, Digital Communications Manager, Campaigns and Communications Manager, Strategic Communications Manager, Marketing and Communications Manager, Communications Program Manager, Public Relations and Communications Manager, Content and Communications Manager, Engagement and Communications Manager, etc.
 
REF- 221 060

About the roles:

Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.

In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.

For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
• An understanding of the principles of planned support and working with vulnerable people.
• An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
• The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
• Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 11th May at midnight

Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham

Deputy Head of Youth Work

The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.

If you have a passion for putting young people first, then we want to hear from you!

Position: Deputy Head of Youth Work (Targeted & Partnerships)

Location: London W12 7TF

Salary: £38,000 - £42,000 per annum

Hours: Full-time, 37.5 hours

Contract: Permanent

Closing Date: Friday 23rd May 2025

About the Role

Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.

You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.

Key responsibilities include:

• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach

• Monitoring, evaluation and reporting of all sessions including restricted-funding projects 

• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation 

• Develop and maintain relationships and partnerships

• Manage one off projects, events and promotional activities 

• Identify suitable restricted-funding projects 

• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance

• Ensure that overall programme participation targets are consistently met

• Oversee budget lines of direct reports

• Work with the Head of Youth Work to prepare rotas 

• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely

• Lead sessions when required (usually this will be to cover annual leave or other staff absence)

• Produce the required reporting for Trustee and Board Sub-Committee meetings

Once you click to apply, you will be able to read the full Job Pack and scope of the role. 

About You

You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.

You will also have experience of:

• Successfully project managing programmes including reporting to funders on outcomes

• Working with young people

• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation

• Working in partnerships with communities and organisations to improve positive outcomes of young people

• Line management

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people. 

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. 

You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.