Community development jobs in lisbon, lisbon
We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at the National Contact Centre, Cardiff.
As a Team Leader you will:
- Provide leadership, advice and guidance to the 24/7 team and monitor the progress and quality of work across the contact centre.
- Monitor queues, workload of staff and demand of all service against resources and move staff between these services to ensure the needs of the business are met. Analysing resources and trends changing staffing levels to meet the demands.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients.
- Provide safeguarding advice and guidance to all staff at the NCC and across VS via the National On Call Service and participate in the on-call duty rota.
- Provide a high level of emotional support to callers in crisis with complex and enduring mental health issues and suicidal ideation.
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Participation in the on-call rota is a requirement of the role, and will be discussed at interview.
You will need: -
- Experience of managing and supporting a team and individuals, including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- Experience of providing Safeguarding Advice to a team
- Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.
You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.
You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.
When will I be working?
You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Officer will work within the Finance Department to provide essential day today financial processing, support and advice. The post-holder will be a key member of the team in keeping accurate and up to date records of the organisations financial activities on both the accounting system & associated files.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key Responsibilities
- Creation and maintenance of processes and systems to ensure the smooth running of the finance function including adding new suppliers and customers to the system
- To be responsible for keeping up to date and accurate records of financial transactions on Excel and the accounting system
- To raise and issue sales invoices, follow up outstanding invoices and resolve any issues.
- To liaise with suppliers and creditors to maintain relationships as part of cash flow management.
- To check and reconcile purchase invoices ready for payment, to investigate and resolve any issues.
- To be responsible for the petty cash system in line with the organisations Financial Procedures.
- To manage the purchase order process ensuring compliance in line with policy.
- To complete regular bank, Petty cash and credit card reconciliations.
- To oversee the credit card processing, ensuring security at all times.
- To ensure all contracts/agreements are central filed and updated on the database.
- To report to statutory bodies such as Entrust
- To support the Director of Finance with the production of finance reports to senior managers on a monthly basis relating to income & expenditure
- To support with the processing of direct debits for membership donations
- To support with ad hoc tasks as the trust requires
- To support the preparation for the annual audit, e.g. stock take reconciliation, fixed asset records, Charity Commission and Companies House checks.
- To run the payroll reports and send to the Director of Finance for review and approval
- Undertake other duties as requested by line manager that contribute to Trust strategies.
About You
- Highly organised with excellent attention to detail
- Able to manage multiple priorities in a busy environment
- Confident using Microsoft Office, especially Excel and Outlook
- Strong communication skills and able to work independently
- Experience in the charity sector is desirable
What We Offer
- A chance to make a real impact in local communities and the natural environment
- A supportive and inclusive team culture
- Flexible working arrangements
- Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Do you enjoy crafting stories that bridge divides and create powerful connections? Are you an organised, proactive operator who thrives in a dynamic team? Do you want to help shape a growing community of social leaders tackling poverty in the United Kingdom?
UK Acumen Academy is looking for a Communications & Operations Officer to support our programmes and spread the word about our UK Fellows. We are seeking a self-starter with experience designing and delivering impactful communications who’s eager to learn, collaborate, and grow.
About UK Acumen Academy
UK Acumen Academy is a charity (Charity number 1185457) that develops and delivers transformative leadership programmes, including the Acumen Fellowship, to equip social entrepreneurs across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change.
As the regional partner of Acumen Academy, the world’s school for social change, we are building a locally-rooted and globally-connected network of extraordinary leaders and organisations dedicated to solving problems of poverty and building a world based on dignity.
Through our flagship UK Fellows Programme, we have provided catalytic support to 85 Founders, CEOs, and senior leaders, whose innovations have positively impacted over 3 million lives across the United Kingdom.
Role Summary
As Communications & Operations Officer, you will strengthen how Acumen Academy UK communicates and delivers its mission - supporting bold social leaders and amplifying their stories of change.
Your focus will be on communications: creating and sharing campaigns that tell the story of our Fellows, programmes, and partnerships. Alongside this, you will play a key operations support role, ensuring the smooth running of our programmes, events, and participant communications.
Working closely with the UK Director, Senior Programme Manager, and Acumen Academy’s global marketing team, you’ll help shape how we reach new audiences, engage our growing community, and turn insights into action - while developing your own professional skills and networks.
This role is a full-time role and has a salary of £25,000 to £28,000 per year (depending on experience).
Key Responsibilities
Communications
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Design and deliver digital campaigns, newsletters, and social media that amplify the work and impact of UK Fellows
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Write and edit engaging content for blogs, reports, and events that tell the story of our community and partners
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Collaborate with Acumen Academy’s global marketing team to align messaging, share content, and contribute to global storytelling initiatives
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Track and evaluate engagement data to inform strategy and improve communications performance
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Create visual assets (using Canva or Adobe Creative Cloud) that are on-brand, accessible, and inspiring
Operations
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Coordinate event logistics, participant communications, and cohort updates to support smooth programme delivery
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Manage systems such as Airtable, GDrive, and Microsoft Excel for data tracking and reporting
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Support data collection and impact reporting for projects and funders
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Contribute to improving internal processes that strengthen the participant and partner experience
Qualifications and skills
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Experience creating and managing digital communications (email, social media, web, or campaigns)
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Have an eye for detail
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Can use data to learn and refine
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Comfortable with ambiguity and can take initiative
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Can build strong, authentic relationships and enjoy working collaboratively
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Care deeply about social change and are aligned with Acumen’s values: humility & audacity, integrity & respect, listening & leadership, generosity & accountability
Nice to have:
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Experience crafting stories that connect diverse audiences to purpose
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Familiarity with Canva, Adobe Creative Cloud, Hubspot, or similar tools
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Experience working in purpose-driven or community-focused organisations
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An understanding of the UK social-impact ecosystem
About Time to Shine: This role is part of the Time to Shine leadership programme established by The Rank Foundation. If successful, you will join a cohort of emerging leaders across the Rank network. Over 12 months, you will take part in structured training and peer learning designed to strengthen your leadership, communication, and organisational skills while contributing to your host organisation’s impact.
We encourage applications from people with a wide range of backgrounds and experiences. You do not need to meet every criterion to be considered. As this role is part of the Rank Foundation’s Time to Shine programme, we particularly welcome applications from people who may be underemployed or unemployed, while still warmly encouraging anyone who feels they could thrive in the role to apply.
Employee benefits at UK Acumen Academy
We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:
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Flexible working (with 2 days in the office)
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33 fully flexible holiday days (including the 8 UK bank holidays)
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£600 annual budget for learning and development
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Access to all Acumen Academy’s online courses free of charge
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Monthly in-person team days
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Monthly working-from-home allowance
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Enhanced maternity and paternity leave
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3% employer pension contribution
How to apply:
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Stage 1: Complete your online application (tell us what you can do)
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Stage 2: Invited to an video interview with the UK Senior Programme Manager
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Stage 3: Invited to complete a short case-study exercise (show us what you can do)
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Stage 4: Invited to a video/in-person interview with the UK Acumen Academy team
Diversity: UK Acumen Academy knows that we are strongest when our team has a variety of experience, expertise, and insights to draw from. For us, diversity isn’t merely a strategy: it’s an essential part of our organisational success. We are committed to ensuring that UK Acumen Academy is representative of our society at large, and is an inclusive environment for all, regardless of race, sex, gender identity, sexual orientation, faith, and socioeconomic background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rewarding and varied role combining direct family support with the organisation and delivery of family support activities and events.
You will be a consistent point of contact for families navigating life after a childhood cancer diagnosis, building relationships, coordinating tailored support, and helping families thrive emotionally and socially.
Alongside your casework, you’ll plan, deliver, and review a high-quality weekly events and activities programme, ensuring every session and event is engaging, inclusive, and aligned with family needs and organisational priorities.
You will play a key role in supporting The Joshua Tree’s family experience, balancing compassionate, hands-on support with proactive coordination, creativity, and operational excellence.
The client requests no contact from agencies or media sales.
This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Head of Policy job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.
Closing date for applications: Sunday 4th January 2026 (midnight)
Interviews will take place: Tuesday 13th January 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
About the Service
Children and young people who are looked after don’t always have a trusted adult that they can rely upon for support, with many young people not having someone that they can talk to or trust.
Our independent visitor service provides looked after children and young people with an adult volunteer who spends time with them, offering support and friendship whilst being a positive role model to enable young people to build on their confidence and self-esteem, whilst helping learn new skills and raise their aspirations.
The Vacancy
We are looking for a passionate and enthusiastic IV Coordinator, to work 28 hours per week who will be responsible for the day to day running of the independent visitor service.
You will be responsible for managing and developing a pool of volunteers which includes the recruitment, training, and induction of new volunteers to become volunteer independent visitors, before matching them with a young person who has been referred to the service.
You will provide continuous support to volunteers to ensure that the service is being delivered to a high standard, and that children and young people are safeguarded at all times.
You will also be responsible for monitoring volunteer visits, budgets and ensuring that risk assessments are undertaken as required, whilst acting as a link between NYAS and the local authority by liaising with social workers, carers and other professionals.
For more information, please view the attached job description below.
This role is a home-based role however to meet the requirements of the role you must live within the geographical area.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
- Proven experience of face-to-face work with children and young people in a social care setting, particularly children in care.
- Knowledge and experience of the recruitment and training of staff and/ or volunteers.
- Experience and an understanding of child protection and safeguarding procedures.
- Ability to communicate effectively.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
We reserve the right to close this vacancy early once we receive a high number of applications.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
If you’re a passionate and visionary leader who is committed to making a difference to London’s natural environment, we’d love to hear from you!
The City of London Corporation is the Trustee of 11,000 acres of iconic greenspaces in London and the Home Counties. We deliver multidisciplinary work on nature conservation, climate resilience, heritage, access and recreation, and community engagement. Our Natural Environment Division has an annual budget of over £30m, 350 staff and welcomes more than 20 million visitors to its sites every year.
We’re looking for an innovative, results-driven Deputy Director to play a leading role in supporting the transformation of the Division and its 8 environmental charities, delivering key projects and continuous improvement. You’ll lead the Division's work on heritage and outdoor learning and will support the development and delivery of major projects including the Corporation’s Climate Action Strategy.
You’ll use your business acumen and financial skills to develop and support the long-term sustainability of the Division’s charities. You’ll also lead on developing strong external partnerships and income generation plans and will use your leadership, organisational and change management skills to develop and embed new ways of working. Working closely with the Natural Environment Director, you’ll lead on key initiatives across the Corporation’s greenspaces, including the development and resourcing of multi-million-pound projects.
You’ll be an accomplished leader with experience of leading and managing complex operations, projects and programmes. You’ll have expertise in planning and managing major projects, building high-performing teams, and forging strategic partnerships with government bodies, NGOs, local authorities, and businesses. Excellent leadership and communication skills are critical as you’ll engage with and influence a wide range of stakeholders to shape and implement strategies, policies and key delivery mechanisms such as business plans.
The City of London Corporation offers a unique opportunity to work alongside world-class teams in an environment which respects and celebrates historic traditions and cultures, whilst providing access to leading innovators and disruptors across our global economic hub. We operate a flexible working policy with the opportunity to work from home up to two days per week.
Closing date: 12 Noon on Monday 12th January 2026
1st Interview - 2nd February
2nd Interview: 12th February
To apply online please click the apply button.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a standard / an enhanced Disclosure & Barring Service check.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.
This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.
Location: This is a London based post, with remote working. Most frequent and regular networking and partnership meetings and events will be in London, with some travel throughout England and Wales, particularly around the White Ribbon Day period. You will be required to attend occasional meetings with the staff team at various locations around the country, including quarterly in West Yorkshire.
You will lead our policy work to influence decision makers and our awareness raising campaigns, including our flagship White Ribbon Day and the following 16 days of activism, with ambitious engagement targets across a wide group of stakeholders. Your work will bring about demonstrable societal and policy change.
Please see the full job description and person specification attached.
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager.
You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
- Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
- Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
- Provide instructed and non-instructed advocacy, where appropriate.
- Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
- Act as duty advocate for our Single Point of Access referral line on a rota basis.
- Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
- Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
- Actively promote self-advocacy throughout all work with patients, where practical.
- Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
- Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
- Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
- Develop good working relationships with key staff within health and social care services.
- Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, and risk regulations.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Understanding of the role and responsibilities of an advocate.
- Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
- Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
- Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
- IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
- Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
- Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
- Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
- Commitment to ongoing professional development.
Desirable knowledge, experience and qualifications:
- Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
- Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
- Knowledge of mental health sections and social care services, including current issues in policy and practice.
- Understanding of the Accessible Information Standard.
- Advocacy qualification.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
HR Business Partner (Employee Relations Focus)
Charity sector | London / Hybrid - Immediate start - 6 - 9 months FTC
I am supporting a values-led charity to recruit an experienced interim HR Business Partner with a strong focus on Employee Relations.
This role will initially concentrate on managing complex ER casework and strengthening ER practice across the organisation. After the first six months, it will evolve into a broader HR Business Partner role, supporting strategic people initiatives.
The role
You will act as a trusted advisor to leaders and managers, providing pragmatic, legally sound guidance on employee relations matters. Key responsibilities include:
Managing complex ER cases including disciplinaries, grievances, performance, absence and conduct
Leading and overseeing investigations, ensuring fairness and legal compliance
Coaching managers to build confidence and capability in people management
Overseeing ER casework delivered by an outsourced HR provider
Supporting HR projects and organisational change initiatives, including restructures, TUPE and workforce planning
Deputising for senior People & Culture leadership when required
About you
I am keen to speak with HR professionals who offer:
Strong HR generalist experience, ideally at HR Business Partner or senior advisory level
In-depth knowledge of UK employment law and ER best practice
Proven experience handling complex and sensitive ER matters
Confidence in influencing and challenging senior stakeholders
CIPD qualification or equivalent experience
Experience in the charity or not-for-profit sector, alongside a genuine commitment to equality, inclusion and values-led work.
Harris Hill and the organisations we work with are committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women applicants due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
If you have the above skills and experience, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role
We’re looking for a highly creative, organised, and experienced Marketing and Content Executive to support the delivery of engaging, high-impact marketing across our growing, purpose-led organisation.
Working closely with the Senior Marketing and Campaigns Manager, you’ll play a key role in producing and managing digital content, with a strong focus on social media, web design, and copywriting.
In this fast-paced role, you’ll drive our social media strategy, produce engaging content and blogs, and manage the design and research for our online Suicide Prevention Hubs. You’ll create compelling copy and visuals across multiple platforms and develop email campaigns and marketing strategies to boost our training course sales and sign-ups.
You’ll have hands-on experience with tools such as Mailchimp, Canva, WordPress, Google Analytics, Hootsuite, and Adobe Creative Suite.
We’re looking for someone who is self-assured, able to manage multiple priorities, and deliver high-quality work consistently. You should be comfortable working independently, making informed decisions, and taking ownership of your workload, while receiving guidance, input, and support from your line manager and the Head of Marketing and Communications.
Main Duties and Responsibilities
• Manage the creation and delivery of engaging, on-brand content across social media channels, collaborating with the Senior Marketing and Campaigns Manager to enhance reach and visibility.
• Keep our accounts a safe space by taking swift action on abusive or harmful comments, with full support from the team and training in our Social Media policies.
• Oversee the creation, design, and research of our Suicide Prevention Hubs, collaborating with charity partners, writing compelling copy, and coordinating podcasts and blog content.
• Play a key role in driving awareness, sales, and sign-ups for our training courses through effective marketing and promotion.
• Write and edit high-quality copy for blogs, website pages, emails, social posts, and other marketing materials.
• Design on-brand visual assets using Canva to support social, web, email, and print materials.
• Support the creation of award entries, press releases, and promotional materials as needed.
• Help maintain and update our WordPress website and landing pages, ensuring content is up to date, accessible, and optimised for SEO and user experience.
• Support the setup and delivery of email marketing campaigns, including building emails, managing lists, and reviewing performance.
• Contribute to ongoing audience and campaign research, including SEO keyword research, to inform marketing strategies and content planning.
• Assist with campaign reporting and provide administrative support to ensure smooth delivery of projects.
For this role, you will need
• Proven experience in creating and managing engaging social media content across platforms such as Instagram, X, LinkedIn, and Facebook.
• Experience producing high-quality content, including social posts, web copy, blogs, visuals, and email campaigns.
• Experience using design tools like Canva and Adobe InDesign.
• Excellent copywriting and proofreading skills with an adaptable writing style.
• Experience using WordPress, ideally with Elementor.
• Strong organisational and time management skills with the ability to juggle multiple projects.
• Willingness to learn and take direction and feedback from the Senior Marketing and Campaigns Manager and Head of Marketing, while contributing your own ideas.
• A genuine commitment to supporting vulnerable individuals and a passion for life-saving work.
Bonus points for
• Experience working at the fast pace of a charity.
• Proven experience working remotely in a small team with strong independence and resilience.
• Experience with video creation.
• Experience managing PR enquiries and writing press releases.
• Experience in sales, particularly course sales.
Why Grassroots Suicide Prevention?
At Grassroots Suicide Prevention, we’re committed to building a diverse, inclusive community and workplace where everyone can be themselves and thrive. We value the unique experiences and skills each person brings and actively welcome applications from people of all backgrounds. Our recruitment decisions are made based on skills, experience, and knowledge.
Our employee benefits include:
• Health Cash Plan and Employee Assistance Programme
• Learning and development opportunities
• A creative, friendly, and collaborative culture
Before applying
This role requires grit and resilience due to the remote working environment, sensitive subject matter, fast pace, and the need for flexible multitasking. If you’ve recently been affected by suicide, please consider whether this role is right for you, as some content may be emotionally triggering.
Key dates
Interviews will take place on an ongoing basis. Please note, our team will be taking a short break from 16 December to 5 January. Applications are still welcome, and we will resume shortlisting in early January.
Due to the high volume of applications, we are unable to offer individual feedback at the initial stage. If you do not hear from us, please assume you have not been shortlisted.
Additional information
Grassroots Suicide Prevention is in a period of transition and development, and the post-holder should be aware that their responsibilities may evolve to meet the organisation’s future needs.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why this role exists
We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale.
What you will lead
• Financial leadership — Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting.
• Day-to-day operations — Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation.
• Strategy and organisational development — Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board.
• People, volunteers and HR — Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks.
• Governance, risk and compliance — Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements.
You’ll thrive here if you show
• Ownership and follow-through: you take responsibility and land the work.
• Planning under pressure: you bring order, rhythm and clarity.
• Bold, informed judgement: you improve systems based on evidence, not habit.
• Entrepreneurial drive: you simplify, standardise and scale what works.
• Inclusive practice: you design operations that are easier to use and safer to deliver.
• Clear communication: you turn complexity into simple actions and updates.
• Team-building and collaboration: you help staff and volunteers succeed together.
• Constant learning: you refine processes and leave usable documentation.
What you will bring
• Significant operational leadership in a non-profit, legal, community or mission-driven setting.
• Strong financial management across budgeting, forecasting, reporting and controls.
• Ability to build robust systems in a small but scaling organisation.
• Strategic, organised and analytical working style.
• Confident people leadership and clear communication.
• Understanding of governance, safeguarding, risk and regulatory compliance.
• Commitment to trans equality, dignity and client-centred practice.
Helpful extras
• Experience in legal services or legal operations.
• Managing grants or donor-funded programmes.
• Experience scaling an organisation or building new infrastructure.
• Knowledge of trans community needs and support services.
Practicalities
• Hours: part time, with occasional evenings or weekends around live moments.
• Location: Central London base with sensible hybrid flexibility.
• Reporting line: Executive Director.
• Salary: based on experience and time commitment.
The Co-Founders Mindset
We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.
Our Recruitment Criteria
Ownership and follow-through
You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.
Bold, informed judgement
You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.
Entrepreneurial drive
You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.
Planning under pressure
You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.
Inclusive practice
You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.
Clear communication
You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.
Team-building and collaboration
You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.
Constant learning
You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.
• Team-building and collaboration: you lead creatives and volunteers well.
• Constant learning: you test, measure and iterate.
What you will bring
• A strong portfolio showing strategy-led creative across static, motion and copy.
• Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house).
• Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion.
• Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion.
• Clear writing and an ear for tone; calm leadership and useable feedback.
• Sound judgement on reputation, privacy, GDPR and consent.
• Commitment to trans-led practice and the communities we serve.
Helpful extras
• Clinic or not-for-profit experience.
• Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment.
• Basic SEO and email automation.
Practicalities
• Hours: full time, with occasional evenings or weekends around live moments.
• Location: Central London base with sensible hybrid flexibility.
• Salary: £25,000.
• Reporting line: Executive Director.
The Co-Founders Mindset
We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.
Our Recruitment Criteria
Ownership and follow-through
You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.
Bold, informed judgement
You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.
Entrepreneurial drive
You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.
Planning under pressure
You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.
Inclusive practice
You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.
Clear communication
You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.
Team-building and collaboration
You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.
Constant learning
You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.
The client requests no contact from agencies or media sales.
We’re looking for a Digital Product Owner who genuinely enjoys turning ideas into practical, well-built digital products. In this role, you’ll sit at the heart of our digital development work working with colleagues across the organisation to understand what users need and what the business is trying to achieve. You’ll help shape the direction of new features, translate concepts into clear plans, and make sure our products are not only functional but genuinely useful.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll spend your time working closely with developers, Product Managers and UX specialists, helping to refine requirements, prioritise the backlog and keep delivery running smoothly. From writing user stories and understanding technical constraints to supporting sprint planning and championing quality, you’ll be involved in every stage of the product lifecycle. If you enjoy solving problems, digging into technical detail and working in an agile environment, you’ll feel right at home.
This role is ideal for someone who’s confident communicating with both technical and non-technical teams, and who wants to see their work make a real impact. You’ll bring experience of digital product development, a strong grasp of the systems and tools behind modern digital platforms, and the ability to balance user needs with business goals. In return, you’ll join a collaborative team where your ideas are valued, and where you can help shape the future of our digital experience.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: We will be reviewing applications and interviewing on a rolling basis, so early applications are encouraged.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information.
Position: Finance Manager
Salary: £56,375 per year
Location: London office attendance 1-2 days per week with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: 31st December 2025
Interviews: W/C 5th January
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the Role
As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards.
Key responsibilities include:
- Managing and developing the finance team
- Overseeing all financial transactions and ensuring compliance with internal policies and external regulations
- Maintaining accurate ledgers and control account reconciliations
- Supporting monthly and year end financial statements in line with SORP and FRS 102
- Ensuring timely and accurate month end journals and management accounting
- Supporting budgeting and forecasting processes
- Preparing annual service charge budgets with budget holders
- Producing audit schedules and working papers
- Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations
- Managing balance sheet reconciliations, accruals and prepayments
- Providing financial data for grant claims, loan covenant monitoring and other funder requirements
About You
You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting.
Essential experience and skills:
- Technical accounting expertise and experience preparing or supporting statutory accounts
- Previous team management within a finance setting
- Strong understanding of compliance and regulatory standards
- High level of accuracy and attention to detail
- Ability to work proactively and support wider organisational needs
- Experience in the charity or not for profit sector is highly desirable
About the Organisation
The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services.
Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.


