Community development jobs in mortlake, greater london
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Location: Birmingham or London
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 paid over 12 months (+£1,833 London Weighting) depending on experience
This is equivalent to £25,000-£27,000 per annum full-time.
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Start Date: 1st September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight 8th June
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention. Your management of the team’s operations will support our growth, resilience, and sustainability.
For futher information see the Application Pack
What they say about Medical Justice;
“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client
“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation
“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder
Informal online information sessions
An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;
12.30-1.30pm Thursday 22nd May
12.30-1.30 Thursday 5th June
The client requests no contact from agencies or media sales.
Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.
We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.
As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.
You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.
You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.
You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.
At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
OVERVIEW
Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.
See job description for full details.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Programmes Lead (Maternity Cover)
Salary: £31,625 - £34,106 pro-rata (depending on experience)
Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)
Start Date: Date to be agreed (potentially July)
Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
About the role
The Programmes Lead will play a key role in leading and implementing the delivery of a range of programmes which at present includes Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network (subject to change based on organisational need).
Established in 2011, Challenge Partners is a well-respected nationwide network of practitioners who engage in hard-edged collaboration and mutual accountability to ensure every school community can benefit from the combined wisdom of the education system.
The Programmes Lead will build and manage relationships with a wide range of stakeholders and hold responsibility for the quality and consistency of school leaders’ experience of the programmes. They will work closely with the Programmes Manager and Partnership Coordinators to ensure excellent delivery.
Key Responsibilities
Reporting to the Programmes Manager the Programme Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
Programme Delivery and Development
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Lead on the operational delivery of programmes: Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network
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Manage key stakeholder relationships with programme participants and facilitators
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Manage correspondence involved in programme delivery, including responding to daily queries and setting up automated processes
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Monitor visit day/event quality and delivery, including dealing with and escalating issues to ensure positive solutions are reached
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Monitor risks and mitigate/escalate as appropriate
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Monitor programme spending and signing off invoices within agreed budgets, as directed by the Programmes Manager
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Work with the Programmes Manager on the development of strategies to support efficiency and scale the delivery of programmes, including and not limited to the engagement of new technologies, processes and ways of working
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Lead on the implementation of new strategies for delivery in your areas of responsibility with Partnership Coordinators
Data Management and Systems
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Ensure programme data is accurately recorded on Salesforce (our CRM system) and work closely with the digital team to improve systems and processes
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Responsibility for ongoing monitoring of programme delivery feedback data to ensure quality and oversee escalation of issues if/when they arise
Event Planning and Organisation
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Lead on the planning, logistics and delivery of in-person and virtual programme events, working closely with the Programmes Manager and Executive Sponsors to agree event design
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Liaise with speakers, venues and suppliers to ensure high quality delivery of events
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Coordinate the team effectively to ensure excellent event delivery
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Work closely with the marketing team to create a social media plan to showcase programme events
Matrix Management
At Challenge Partners, we work in a matrix structure which means that individuals collaborate across different work streams and are, at times, task managed by colleagues who are not their direct line manager
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Provide consistent and high quality task management to all Partnership Coordinators involved in the delivery of these programmes
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Collaborate effectively with other task managers, line managers and teams to support Partnership Coordinators to provide excellent delivery across all Challenge Partners activities and meet key organisational priorities
Person Specification
Specific skills and attitudes we are looking for in an applicant are as follows:
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As one of our cadre of leads, you will be a role model for our values at all times and a cultural lead within the team.
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Strong project management and organisational skills (a ‘completer-finisher’).
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Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.
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Outstanding attention to detail, and pride in your work.
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Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage
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A willingness to learn and give and receive feedback
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A passion for education, and a desire to make a difference
How to apply
Please submit your application on BeApplied by 10am on Thursday 22nd May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.
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First round of interviews (remote)- 29th & 30th May 2025
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Second round of interviews (face-to-face)- 10th June 2025
A note on AI
At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.
Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.
DEI Statement
Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age.
Safeguarding Statement
Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references.
No agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
*CAMPAIGN & PROGRAMME MANAGER*
About us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare.
And it’s worked. Thanks to the dedication of our members, early years is now one of the top six priorities for the new government’s Plan for Change, but our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:
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every child can access high-quality education and care that their parents can afford and that will support them to thrive
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every provider is funded fairly for the places they offer
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every early years professional is rewarded and recognised for the skilled work they do
This year we launch a new three-year programme to achieve one of those key aims – raising the status of the early education profession, and we need a Campaign & Programme Manager to help us drive that work.
About the role
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Hours: 30 hours (4 days per week). Some out-of-hours work may be required for which TOIL will be given.
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Duration: Two-year contract with possible extension subject to funding.
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Location: Homeworking, but within easy reach of London
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Salary: £48,000 per annum FTE (£38,400 pro-rata)
Although we work remotely with a team that is spread nationwide, this role does require someone based in or close to London in order to deliver our Westminster programme of activities.
We work flexibly and it won’t come as a surprise to you that we understand the challenge of caring commitments. We trust you to manage your time, but we do expect that most of your hours are worked during standard office hours so that we can collaborate as a team and engage with our coalition partners. Our core working day is a Thursday. As a fully remote team this helps us to stay in touch and connect.
This role is initially offered on a two-year fixed term basis which we expect to renew in line with funding and is offered at four days per week. If you have a preferred working pattern, please speak to us and we would be happy to see if we can make it work.
The Coalition has experienced significant growth over the last two years and with early years firmly on the political agenda, we expect this to continue. Our hope is that this role will evolve and the successful candidate will continue to progress within this growing and impactful organisation.
For the last two years, the Coalition has been incubated by the Women’s Budget Group, the UK’s leading feminist economic think tank. Our growth means that we are now ready to spin out into a separate and independent legal entity. That means that your employment contract will initially be with WBG on behalf of the Coalition but will then transfer across to the newly constituted organisation. This won’t change your role, your terms or your pay, but we want to tell you now. We are happy to answer questions at interview about that.
What you can expect to be doing
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Whilst the coalition currently has almost 40 core member organisations who shape our policy and lead on our shared campaigns, we are looking to grow our network of supporter organisations – these are partners who share our belief in the value of early education and childcare even if they do not work directly in early years policy. The Campaign & Programme Manager will lead a new project to identify, onboard, engage and grow this supporter network, ensuring they remain up to date with the latest research produced by the Coalition and its partners.
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Managing the progress of this exciting yet complex programme, ensuring research partners are staying connected and all programme outputs feed into our overarching aims. This will include coordinating update meetings for programme partners and ensuring that we stay on track and meet our aims.
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With the support of the Head of Advocacy and our external comms partner, develop a new narrative to raise the profile of the early education workforce and deliver a series of campaign moments across paid, earned and owned media to support this work.
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Deliver ongoing comms and campaign projects designed to grow the coalition’s profile across a range of stakeholders.
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Analyse and scope political developments related to the early education and childcare workforce, identifying opportunities to engage and influence.
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Support the organisation of Coalition in person and online events.
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Engage collaboratively with Coalition members to coordinate and amplify their collective and individual voices and work.
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Support with the creation, writing and publication of communication materials including blogs, case studies, press releases and research reports.
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Work with our research partners to drive the aims of the programme.
About you
You will be creative, resourceful and highly effective at building relationships across a wide range of stakeholders. Above all else, you’ll be as passionate as our members about the opportunity that the early years holds for children, families and wider society.
You will play a pivotal role in driving the aims of our new programme, with responsibility for ensuring all elements of this complex programme are working in unison. You'll also be delivering campaign moments that raise the status of early educators while amplifying our emerging research from this programme, and activating new messaging and narratives.
With the support of our Head of Advocacy & Communications, you will grow our network of supporters, securing the backing of organisations from across civil society, the business community and the public sector for our shared aims.
Ideally you will have a good working knowledge of the challenges facing the sector and a good understanding of key influencers in this space including think tanks, MPs and journalists.
You will be a confident communicator with strong writing skills and an eye for detail. The right candidate will be comfortable working in a small team where we all muck-in and benefit from each other’s skills.
Person specification
Essential
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Strong background in advocacy and campaigns.
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Experience of managing research/advocacy programmes with multiple stakeholders.
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Good at building and nurturing relationships at all levels of seniority.
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Experience of working in a fast-paced campaign environment or working on high-profile campaigns that have had good cut-through.
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Excellent knowledge of both the media and political landscapes.
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Ability to write compelling, high-quality content for various audiences.
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Comfortable with remote-working with the ability to self-manage when necessary.
Desirable
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Good understanding of the complexities and challenges facing the early education and childcare sector.
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Experience of working on employment-related issues or with other public sector/education workforces.
The application process
Please apply with CV and cover letter by the listed closing date. No agencies please. We use anonymous recruitment.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We can only consider applicants with the right to work in the UK.
We regret that our small team does not have capacity to respond to unsuccessful applicants individually.
Closing date for applications: 9am, 19th May
Interviews: W/c 26th May
Start date: ASAP
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.

The client requests no contact from agencies or media sales.
Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.
Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.
Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.
Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
About the role
The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks.
Roles and Responsibilities
Human Resources
- Monitoring shared P&C inbox, addressing enquires in a timely manner.
- Collecting and maintaining various HR trackers and databases.
- Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.
- Assisting in the new joiner induction and on-boarding processes.
- Updating and maintaining staff records.
- Ensuring data is stored in line with principles of GDPR.
- Completing pre-employment checks, including reference, right to work, and vetting checks.
- Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
- Performs other related duties as assigned
- General Administration:
- As part of onboarding, facilitate the induction process for new joiners in the London office, including:
- Issuing access passes
- Coordinating with the TSS team on new joiner equipment
- Facilitate the DSE assessment process
- Act as a Health & Safety Officer and Fire Safety Officer for the London Office.
- Any other duties of an administrative nature
Person Specification
Essential
- Degree or equivalent work experience
- Excellent verbal and written communication skills
- Knowledge of basic principles of GDPR
- Methodical, accurate and organized with a keen eye for detail
- Proven ability to successfully communicate and mediate with both management and staff
- Good understanding of Microsoft Windows including MS Word, Excel and Outlook
- Good communication and interpersonal skills
Desirable
- Experience of using Microsoft Applications
- Experience of using Human Resources Information Systems
- Experience of working in an International NGO
- Proficiency in additional language would be advantageous
- Proven ability to successfully operate in multi-cultural environments
Recruitment Timeline:
Closing date for applications: Wednesday, 14 May 2025
Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.
The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment
We are looking for a Communications and Social Media Manager (Maternity Cover) to join the dynamic communications team at London's historic food market. This is a fantastic opportunity to be at the heart of Borough Market's communications function in a hands-on and creative role which directly shapes how people see and feel about the most famous market in the UK.
Reporting to the Head of Communications and Marketing, the key focus of this role is to develop and manage Borough Market's social media and communications functions to enhance the Trust's overall reputation and build support for the Market's corporate and societal aims, in addition to working alongside the Head of Communications and Marketing to support generalist communications activity.
Interim Communications and Social Media Manager
Contract: One-year fixed term maternity cover contract
Salary: £50,000 - £57,000 dependent on experience
Location: Hybrid based between Borough Market and home with ideally three days per week on site, potentially two
Hours: Full-time, 35 hours per week
Closing date for applications: Friday 23rd May
Interviews: Interviews will be held in person week commencing 2nd June
Core responsibilities within your role will be to:
- Develop, manage and execute BM's organic social plans to help to deliver BM's purpose and key messages to customers and audiences
- Deliver social and traditional PR content and influencer marketing to communicate the Market's key messages
- Manage and implement the Market's social media and communications activities in line with the Trust's strategic plan
- Manage external filming requests and report internally on press and social media coverage
- Develop and manage collaborative and partnership working arrangements with a wide range of external stakeholders; ensuring BM's purpose and aims are communicated effectively and consistently to influencers, supporters and the media
- Manage relationships with relevant agencies including social media and content creation
- Support the Head of Communications and Marketing in the development of a communications strategy and purpose in line with the Market's 2030 Strategy ensuring Equity, Diversity and Inclusion (EDI) is at the heart of all outputs
- Support the Head of Communications and Marketing in the execution of the corporate and crisis communications strategy
- Support the Marketing and Events Manager to develop an external and internal events programme to assist in the delivery of the BM's societal and charitable aims for visitors, traders, tenants and staff
- Champion the Borough Market brand including across all social media channels
- Support the Board and Senior Management team (SMT) to build the organisation's brand and values
- Deputise for the Head of Communications and Marketing as required
- Provide guidance and advice to SMT on social media issues
You will need to be a talented and creative social media expert who can help cultivate a thriving culture of engagement across the Market's community of staff, traders and visitors. You will be a team player collaborating with the wider team on creating engaging content to ensure that Borough Market's story is as visible to priority audiences as possible.
Applicants will need to have a strong social media background and creative digital skills. Experience in a similar role or environment as well as outstanding communications skills, a self-starter approach and a keen interest in food and drink are essential.
We would love to hear from you if you have the following skills and experience:
- Previous experience of working in a PR and social media role with strong creative flair
- Up to date knowledge of all current social media channels for consumer and business audiences
- Extensive social media management experience including experience of working with influencers
- Ability to create and edit persuasive and compelling copy
- Ability to brief external creative resources as well as to film, photograph, and edit required content
- Engagement and networking skills, with the ability to build strong relationships with a wide range of stakeholders
- Experience of proactively handling of press and media requests
- Solid skills across social media software including video editing and design software such as Adobe and Canva
- A demonstrable passion for and knowledge of the good food sector and sustainable production is extremely desirable and would be a considerable advantage within the role
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Service Manager
mySociety
Remote
£45,000 – £55,000 per year
Full-time
Permanent
Job description
mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.
You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.
We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.
No recruiters or agencies, please.
What does the role involve?
- Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
- Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
- Maintain our strong record of legal and governance compliance across services
- Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs
User support and operations
- Triage, prioritise and manage all incoming support queries across services
- Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
- Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
- Collaborate with product and service owners to share insights and identify areas for improvement
- Help improve help guides and user-facing support documentation
Governance
- Maintain and update service policies, processes, and risk management protocols
- Ensure compliance with relevant laws and standards (including GDPR and media law)
- Monitor risk and report issues to senior management
- Coordinate regular internal meetings, reporting on service performance and operational updates
Requirements
We think this position would suit you best if you have some or all of the following:
- Experience managing complex, high-traffic digital services
- Strategic thinker with strong judgement and ability to manage ambiguity
- Passion for quality and service improvement
- Excellent understanding of GDPR and experience handling rights-based requests
- Familiarity with Freedom of Information, media law, or moderating online communities
- Skilled in identifying and solving problems and improving systems
- Excellent communication and stakeholder management skills
- Comfortable working in a remote team and supporting volunteers
Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.
Benefits
This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.
We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.
Deadlines and dates
· Applications close: Thursday 15 May 2025
· Interviews: Mid to end of May (via video call)
· We aim to inform applicants about interview shortlisting by mid-May.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.
We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.
We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.
Please note: This role is being advertised by NFP People on behalf of our client.
This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems.
Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.
The client requests no contact from agencies or media sales.
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
Job Description
The Team Leader role has responsibility for the operational oversight of Redthread’s delivery within Queen Elizabeth Hospital in Woolwich, and any community work undertaken in the surrounding area. The role is to be part of the youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will lead the Youth Violence Intervention Programme team at the hospital. The team support young people aged, 11-25 years old, who present to hospital following an incident of violence of for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers in the team, ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Main duties include:
- To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health, safety and wellbeing.
- To promote and embed Catch22’s vision and values in local service delivery
- To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy.
- To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22, Catch22 and Commissioner policies.
- Carry out regular case file audits as per the Audit Policy and Procedure
- Be responsible for the allocation of referrals and ensure caseload management structures are in place
- Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed.
Qualifications - Essential
- Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience
Experience
- Significant experience of working with young people with challenging needs.
- Experience of Inter-agency working. Work within/ in partnership with Children’s and Family Services/ Youth Justice Services/ Youth services.
- Experience of delivering training to young people/professionals
- Working with young people in group and one-to-one settings.
- Knowledge of issues around risk and vulnerability amongst young people.
- An awareness of the current issues relating to at risk and vulnerable young people.
- Knowledge of engagement and intervention strategies.
- Knowledge of Children Act/LSCB Procedures and other appropriate youth policies.
- Understanding and experience of Performance Management with regard to practice and target achievement.
- Experience of using recording and data collation systems
Skills & Ability
- Clear risk assessment skills, particularly when working with young people with complex needs.
- Ability to work creatively within agreed management arrangements, and to maintain positive relationships with key partner agencies.
- Ability to manage conflict & negotiation skills.
- Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets.
- Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes.
- The ability to contribute to ongoing service evaluation and review
- Communicate well in a range of settings, with different people.
- Good organisational skills (for self and others).
- To be able to use a range of leadership styles as appropriate.
- Work effectively in a team.
- Manage conflicting demands.
- To be able to adopt a flexible approach to all aspects of work.
- Problem solving and a “can do” attitude.
- Basic ICT skills.
- Excellent verbal and written communication skills.
- Attention to detail.
- Understanding of spreadsheets, importance of monitoring and general knowledge of finance
Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9.00am - 9pm.
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
Closing date: 19th May 2025 at 10am
Interviews will be held the week of 26th May
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Head of Trusts and Global Markets
Salary: £55,194.00 -Band E
Location: London, we offer hybrid working; however, the successful applicant will be required to work from our London office on a regular basis and be available for in-person meetings as needed.
Tenure: Permanent, full-time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a skilled and experienced professional in the field of trusts and global markets?
Could you lead the strategic development of the trusts and global markets programme, ensuring full consideration of audiences (internal and external) and propositions to create an engaging strategic plan aligned to the organisational strategy ?
Do you have the skills and experience to provide leadership to the Trusts and Global Markets team ensuring they are fully equipped, enabled and supported to develop exceptional partnerships and deliver against targets and organisational priorities?
Then we'd love to hear from you!
ActionAid is looking for an experienced high value relationship expert to join the Trusts and Global Markets team as Head of Trusts and Global Markets. The role is crucial to the strategic direction of this area, part of the high value philanthropy and partnerships team at ActionAid UK. We’re looking for someone with strong experience of developing and running a high-end Trusts partnerships programme, with proven experience of building and maintaining relationships with Trusts or other major sources of income such as HNWI/corporates that has resulted in significant gifts and a proven ability to hit financial targets.
The successful candidate will have a proven track record of leading, inspiring and developing teams, through periods of organisational change and uncertainty. The post holder will need to be an excellent networker, innovative, creative and be confident in influencing for results. You will be empowered to represent ActionAid and to take decisions quickly. You’ll be joining a high performing collaborative team, at a really exciting time for the organisation.
Key responsibilities include:
Building and maintaining relationships with key trust and foundation donors
Developing fundraising strategies to secure funding for our programs and projects
Managing our diverse global investment portfolio to achieve financial growth and stability
Monitoring and evaluating the performance of our investments and adjusting strategies as needed
Collaborating with stakeholders to ensure alignment with organisational goals and objectives
To be successful in this role, you should have a strong background in finance, fundraising, or investment management, as well as excellent communication and relationship-building skills. A solid understanding of trusts, foundations, and global markets is also essential.
If you are looking for an impactful, challenging and rewarding opportunity to make a positive impact on the world, we encourage you to apply for this position.
Further details available within the JD
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.
About the role: The main purposes of the Projects Coordinator role are:
- Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
- Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitoring and evaluating the impact of Tender’s training sessions
Success in this role would mean that, after six months, you will have:
- Successfully coordinated the delivery of our adult training sessions in schools and youth settings
- Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
- Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies
Essential requirements:
- Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
- Proficiency in office software, including Word, Excel, Powerpoint
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrate commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet the agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
The client requests no contact from agencies or media sales.
Are you looking to join an organisation who strives to deliver social change for women globally? Are you passionate about using data and research to drive impact in global sexual and reproductive health and rights (SRHR)? Do you have a strong background in research, data analysis, and collaborative research design and implementation? Then look no further!
MSI Reproductive Choices are hiring at an exciting time for an Evidence and Impact Advisor to drive meaningful and actionable insights related to client profiles, marketing approaches, service accessibility, client experience and quality of care.
As well as this, we’re looking for an exceptional individual to provide strategic research studies and evaluations to support the operationalisation of MSI’s 2030 Research and Learning Strategy.
MSI Reproductive Choices have and will continue to fight for women’s rights globally, and despite recent challenges, this is a pivotal and important time to join us!
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
A strategic analytical professional responsible for managing client experience assessment through annual Client Exit Interview surveys; providing technical data-driven insights to support programming, fundraising, grant management, and advocacy efforts.
This is an exciting opportunity for an early-career public health analyst or researcher looking to apply their skills in survey management, data analysis, and research design and dissemination while making a tangible impact on global SRHR programs. As part of the E&I team, you will have the opportunity to work across all departments at MSI and will be collaborating with team members with a wide range of technical expertise and experience, keen to support your professional development. If you thrive in a dynamic, mission-driven environment and are eager to translate research into action, we would love to hear from you!
Please note that you may also be required to carry out reasonable additional ad-hoc duties.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills and experience:
Quantitative Data Analysis: Strong analytical skills, including experience working with survey data and large complex datasets, performing statistical analysis, and using tools such as Stata, R, SPSS, Microsoft Excel, or Power BI.
Project Management: Ability to effectively manage multiple research projects, timelines, and stakeholders, ensuring deliverables are met efficiently.
Research Coordination & Management: Experience designing and managing large-scale applied heath research studies (both qualitative and quantitative), including ethical approvals, data collection, and quality control.
Communication & Dissemination: Excellent verbal and written communication skills with experience translating research findings into actionable insights through reports, presentations, and data visualizations, including with the ability to convey complex concepts in plain English to non-technical audiences. Data Storytelling: Skill in translating complex data analyses into clear, compelling narratives for various audiences.
Stakeholder Engagement: Ability to collaborate with diverse teams, including country program staff, researchers, and external partners, to drive evidence-based decision-making. Experience with project management or cross-functional (matrix) team working is desirable.
Attention to Detail: Experience ensuring high standards in research design, data collection, and analysis, with a commitment to ethical research practices.
Drive for Results: Curious, proactive, and passionate about how data can be used to improve performance and outcomes; challenges the status quo to identify and implement innovative approaches.
Ability to Prioritise & Work Under Pressure: Highly comfortable working within tight deadlines, working across multiple projects simultaneously, shifting priorities, and balancing the needs of diverse stakeholders in a fast-paced environment
Formal education/qualification
- Master’s Degree, or higher, in public health research, statistics, economics, epidemiology, demographics, health sciences or related discipline - Essential
- Proficiency in French highly desirable - Please state level in application.
- Additional qualification or formal training in research design, biostatistics, epidemiology, impact evaluation, or data visualisation such as with PowerBI - Desirable
Please view our job framework on our website.
Location: London UK (hybrid working model, 2 days minimum per week in the office).
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent.
Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 7
Closing date: 23rd May 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.