Community development manager jobs in royston, hertfordshire

You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.

Send less to landfill and more to a good cause

A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.

We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.

A unique opportunity – about the role

This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual. 

As part of this role, you will:

Manage day-to-day app activity

• Review and manage business ‘offers’ and charity ‘needs’

• Provide the first response to inbound enquiries and support questions

• Verify eligibility of new charity sign-ups

• Process premium business account purchases and renewals

Support regional volunteer teams

• Onboard and train new volunteers

• Coordinate volunteer activity across the regional teams

Support ad-hoc projects, for example:

• Assist with the introduction and adoption of new app features

• Coordinate in-person events and conferences

• Conduct research for growth and partnership initiatives 

Lead operational maturity and process improvement

• Identify opportunities for automation and self-service to enable us to scale efficiently

• Identify and implement ways to scale volunteer activity

• Own the reporting of KPIs (e.g. app activity)

• Develop and maintain policies for business regulations and compliance

• Establish basic employment/HR processes (for you to become employee #1)

• Assist with and simplify bookkeeping and financial reporting

About you – who we're looking for

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Your experience:

• Entrepreneurial (ownership and development of an idea)

• Project management (formal or informal)

• Business operations (finance, HR, regulatory)

• Communications and teamwork

Your skills:

• Excellent organisation and planning skills, comfortable managing multiple competing priorities.

• Excellent digital skills, comfortable with learning new technologies.

• Excellent communicator, presenting complex information clearly in verbal and written form.

• Critical thinker, able to identify improvements to the way we work.

• Self-starter and a fast-learner.

Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.

Experience with the following applications is not required, but would be an advantage:

• Google Workspace (Mail, Chat, Docs)

• Zoom, Google Hangouts

• Stripe, Xero

• Google Looker / Big Query

• The A Good Thing app, naturally!

How we work

This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.

We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.

We look forward to hearing from you!

The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Haringey. This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.

Position: S11275 Stroke Support Coordinator

Location: Home-based, Haringey, however, regular travel will be required as part of this role within the service area (may include other travel in London and nationally to include team meetings or other work-related meetings).

Salary: Circa £27,400 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 14 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 21 May 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the London Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. 

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community

• Provide personalised information, advice and support

• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke

About You

You will have:

• Experience / background in a caring profession, ideally supporting people with disabilities

• Excellent IT skills and the ability to maintain accurate records

• An affinity with the values of the Association

• A flexible approach and the ability to effectively manage a caseload

This role requires regular travel across Haringey and to visit people at home and in community settings. There will be also be occasional travel to other parts of London and nationally to attend team meetings and other work commitments. Candidates must be able to demonstrate how they can meet this requirement of the role 

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Flourish Team Leader
Reference Number: 279
Salary scale: £30,000 - £32,000 per annum
Contracted hours: 37.5 hours per week
Contract length: Permanent
Working base: Negotiable, Herts Mind Wellbeing Centre closest to home
Reports to: Services Manager, Complex Needs and Community

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

The Flourish Team Leader plays a significant role in the co-ordination and running of the Flourish service. This role is key to the development and support of the team and the wider organisation.

Service Objectives

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Support the Services Manager with effective running of the Flourish service.
• Mange a caseload of up to 3 clients
• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
• Line manage staff and where necessary volunteers.
• Maintain and enhance service delivery standards and effectiveness.
• Lead a team of Flourish Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.
• Promoting the service, increasing visibility and being responsive to changing needs.
• Provide practical and emotional support to encourage service users to develop their independence within their local community.
• Monitor outcomes and evaluate the service. Produce quarterly reports.
• Ensure that the safety and wellbeing of service users using the service is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Oversee Flourish peer support groups in hotels and the community
• Overseeing and coordinating Flourish Together Events for Separated Migrant Children and Young People.
• Become level 3 trained in Safeguarding

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis. 
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home. 

We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.

Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities.  This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.

You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role. 

Job Title: Director of Finance, Operations & Compliance 

Department: Finance, Operations & Compliance 

Reports to: National Director/CEO 

Budget responsibility: Yes 

Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner) 

Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough 

About Habitat for Humanity Great Britain 

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB.  As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.

Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m. 

Job Purpose 

The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture. 

Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.

Key responsibilities include: 

• All aspects of financial strategy, planning and control. 

• Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence. 

• Support to fundraising and programmes. 

• Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Leading and managing a team of 6, including 3 direct reports. 

Key Accountabilities and Responsibilities:

Financial Strategy, Planning and Control: 

• Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.

• Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.

• Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.

• Provision of financial management and accounting services, management information, and statutory reporting. 

• Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO. 

• Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies. 

• Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements. 

• Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House. 

GB Homes Subsidiary Entity: 

• Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim. 

• Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB 

• Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements. 

Fundraising & Programmes support: 

• Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management. 

• Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements. 

• Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles.  For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements. 

• Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery. 

Risk Management and Compliance: 

• Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas. 

• Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary. 

• Be responsible for technology infrastructure, hardware and the management of outsourced support services. 

People Policies and HR Administration: 

• Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership. 

• Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment. 

Leadership & Management: 

• Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise. 

• Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets. 

• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans. 

• Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets. 

• Role model our values in line with Habitat GB’s inclusive approach to people and culture. 

Organisational Leadership: 

• Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team. 

• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence. 

• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Deputise for the National Director when required and represent HFHGB in external meetings and forums. 

Person profile: 

• Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent. 

• Expertise in charity sector compliance (FRS102) reporting requirements. 

• Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction. 

• Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment. 

• Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems). 

• Experience working in and leading teams responsible for operational and people related functions. 

• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure. 

• Significant and successful experience in senior management roles, encompassing strategic management and team leadership. 

• Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive. 

Skills and competencies: 

• You have excellent interpersonal skills and can communicate with impact across diverse audiences. 

• You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission. 

• You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills. 

• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others. 

• You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance. 

• You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership. 

• You can demonstrate business planning acumen, decision-making, and problem-solving skills. 

The role and responsibilities will be carried out in a way which reflects: 

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy. 

• A commitment to Habitat GB’s vision, mission, values and approach. 

• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. 

Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities.  This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.

You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role. 

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If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check. 

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics. 

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful. 

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.  

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11268 Stroke Support Coordinator

Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,461 per annum per annum (FTE circa £27,435 per annum)

Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support.

• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities

• Excellent IT skills and an ability to maintain accurate records.

• An affinity with the values of the Stroke Association.

• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role 

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

• Location: Ideally based in the Highlands but the post holder can be based anywhere.

• Workplace type:  This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.

• Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.  

• Type of contract: 2 years fixed term with extension if targets are achieved.

• Salary scale: £25,600 per annum plus performance incentive.
•  

Closing date: 20th May 2025

Interview date: 26th May 2025

It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.

Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.

You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.

Salary: £31,133.37 per annum (plus London Weighting of £5,023.71 if applicable)

Location: Flexible – Homeworking or office based (you will be required to travel to London Old Street for events as part of the role)

Contract: Permanent

Hours: Full time - 37.5 hours per week

Closing date: 8th May 2025 at 11:30pm

Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter’s participation in some of the UKs leading challenge events.

About the role

This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events – both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for.

The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.

This role will give you the exciting opportunity to work on our busy third party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products.

This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar.

About you

You will be someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you will have great attention to detail and a proactive approach to everything you do.

Good time management and organisational skills are important for this role as there’s a lot to do, it’s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home).

We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.

Any applications submitted without an expression of interest will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Research Associate - National Youth Agency

Contract: 12-month Fixed Term Contract (with potential to extend)
Hours: Full-time - 37 hours per week 
Salary: £30,000 – £35,000 per annum, dependent on experience
Remote: This role is 100% homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

This is an exciting opportunity to join our Knowledge Team, working alongside two existing Research Associates and a Data Analyst. 

You will be integral in delivering research, data, and insights that support organisational development and programme delivery across NYA.

We are looking for an experienced mixed-methods researcher with a strong understanding of social research and evaluation approaches. Ideally, you will have experience working in or alongside the youth sector and be confident using both qualitative and quantitative methods.

You’ll need to be flexible, proactive, and a strong communicator, able to explain complex ideas to varied audiences. 

This role is ideal for someone looking to make a tangible difference through evidence-led approaches that shape policy, practice, and impact in youth work.

Key responsibilities for this role will include:

• Designing and delivering research projects using a range of methods including surveys, interviews, and focus groups.
• Supporting the development of the NYA research and data hub, including external research collation and data visualisation.
• Leading on evaluations to meet funder requirements and contribute to NYA’s growing evidence base.
• Analysing data from NYA programmes to support impact measurement.
• Promoting evidence-based practice across NYA and the wider youth sector.
• Communicating findings clearly through reports, briefings, and presentations.
• Managing research projects and collaborating with internal and external partners to deliver on time and to quality.
• Responding to internal and external research enquiries.

The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences. 

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Monday 12th May 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the

About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221126

Support Coordinator

This is an exciting opportunity to join the team in Herefordshire and Worcestershire.  We’re looking for an enthusiastic, motivated and well organised individual to join the team in delivering a comprehensive Stroke Recovery Service across the region.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11266 Stroke Support Coordinator

Location: Home-based, Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (travel will include team meetings or other work-related meetings).

Hours: Part-time, 28 hours per week

Salary: Circa £21,948 per annum (FTE circa £27,435 per annum)

Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 4 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 20 May 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their carers.

• Providing personalised information, advice and support to address any needs identified.

• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

• Providing regular reviews to support people in establishing and achieving their own personal goals. 

• Completing 6 month Post Stroke Reviews.

About You

You will have experience and have a proven record:

• In a caring and/or charity profession supporting people with disabilities.

• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. 

• Have experience of working with people who may have additional communication support needs.

• Have the ability to use basic Microsoft system.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role 

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes. 

In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support. 

This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you! 

Who are we looking for? 

To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.

The ideal candidate will have:

• A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)

• Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships. 

• A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team. 

• IT literacy with knowledge of Microsoft packages.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected. 

Interviews: 20 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Purpose
This vital role works alongside the Head of Philanthropy to help build and grow our philanthropic partnerships over the next five years and beyond. As well as building upon current relationships, you will identify, research and cultivate relationships with charitable Trusts and Foundations as well as major donors to raise both restricted and unrestricted income.

Responsibilities and areas of work
This important role will focus primarily on Trust Fundraising but will also encompass Major Donor Fundraising. It will seek to identify new high-level donors, as well to develop existing relationships with our generous supporters. Working closely with the Head of Philanthropy, other team members and external consultants, and in collaboration with our colleagues in the
Programmes Team, the Senior Philanthropy Officer will focus on building our trust portfolio – with a focus on donors giving £5k - £100k per year

1. New business acquisition:
a) Researching new individuals and trusts to build a prospect list for future funders, using our database (Salesforce), available lists and external databases. Assessing the potential for active, lapsed and prospective donors to support CBM and recording accordingly.
b) Recommending tactical next steps for engagement with new individuals and trusts, for approval by the Head of Philanthropy.
2. Stewardship and cultivation of current and active donors:
a) Developing and implementing tailored stewardship plans, so that individuals / trusts are engaged in a bespoke manner, and that application and reporting deadlines are met.
b) Leading on the production and submission of applications, proposals and initial approaches (by post, email and, to a lesser degree, phone) and following up as required.
c) Reporting to donors in a formal or informal way, as appropriate, to ensure they are kept up to date with CBM and project developments                                                                                                                                                               d)Organising, facilitating and attending face-to-face and online meetings with high-level donors/ trusts, including organising dates and venues, and creating Meeting Briefs for all attendees to ensure positive outcomes.

3. Proposal and Report Writing
a) Designing and crafting compelling proposals, reports, project timelines and budgets that meet the bespoke needs of donors whilst meeting the needs of CBM and our Programme delivery colleagues, within agreed deadlines.
b) Working with members of the Programmes Team to ensure the accuracy of proposals /reports, and with members of the Fundraising & Communications Team to ensure consistency of messaging.
c) Working with the Philanthropy & Partnerships Team to develop new projects/ themes/
appeals for potential projects.

4. Other Team Responsibilities:
a) Helping to develop the Annual Forecast Budget for the Team, and providing updates on the pipeline and progress against targets.
b) Ensuring all information, donor activity is recorded and kept up-to-date on our database to fully-inform any approaches / meetings.
c) Providing proof-reading and copy-editing support to colleagues.
d) Monitoring the activity of related organisations and the fundraising sector, identifying changes, predicting trends and making recommendations as necessary.
e) Helping to develop a culture of enthusiasm and success, reflecting the ambitions of CBM, and promoting positive working and innovation.
f) Ensuring that the values of CBM UK are understood by external partners and always reflected in communications.
g) Carrying out any additional duties as required by the Head of Philanthropy and Director of Fundraising, Impact & Communications

Please read the Recruitment Pack for full details. 

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients. 

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

The role

NEA has an exciting opportunity for a Training and Education Officer to support with the delivery of our accredited training and qualifications to stakeholders across the United Kingdom as well as develop and deliver our expanding education programme nationwide.

You will work across both the training and education teams to develop and deliver training courses and education workshops to frontline workers, volunteers and young people from a wide range of organisations, including local authorities, housing associations, voluntary and community groups, and commercial organisations.

Our training courses and workshops cover key issues associated with fuel poverty, fuel debt, affordable warmth, low-carbon technologies and practical energy efficiency advice. You will work alongside the training team to develop, design and deliver these engaging online and face-to-face courses and qualifications.  You will act as an examiner for all NEA qualifications, assist in the development of future assessment-based qualifications; and have the ability to identify new opportunities for training and assessment product development.

You will work closely with the existing education team to enhance the current education provision of the charity; you will develop and deliver education sessions in line with programme and funding needs. Delivery will include both Primary and Secondary school sessions as well as bespoke education sessions for care leavers, young carers, youth offenders and children soon to be attending university or college.

We are accepting applications from across the United Kingdom however, we are particularly interested in hearing from applicants in the Midlands, Yorkshire, and the North-East of England.

What you will need to succeed

You will possess a relevant training or education qualification and have recent, demonstrable experience in delivering adult training and or primary / secondary school sessions. Ideally, you will also bring experience in one or more of the following fields: energy, community development, debt or money advice, consumer issues, or housing.

With excellent communication skills and IT skills, you will be adaptable and bring a lot of energy to the team.  You’ll be brimming with ideas and enthusiasm and have a passion to deliver training and education to people from diverse backgrounds and the desire to make a positive difference to people’s lives.

You will be expected to deliver training and education sessions depending on organisational need, as well as occasionally delivery in wider England and Wales. This will require overnight stays and flexibility on the part of the post holder.

The role of Training and Education Officer will be part of the Development and Partnerships Directorate and the postholder will report to NEA’s Training Programme Delivery Manager.

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria. 

We are offering:

• £31,068 - £35,836 (Points 18 -25) (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
• 11.5% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

The closing date for applications is Tuesday 06 May2025 at 12 noon.  Interviews will be held Wednesday 21 May 2025.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please.

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927

This is a new role within the communications and engagement team, with responsibility for helping our members to campaign and secure improvements to regional transport accessibility. The role is part of our work to achieve justice in society, where disabled people’s voices are amplified, and our message is heard and acted upon.

You will work across the north of England, mirroring the regions covered by the Sub-national Transport Body ‘Transport for the North’. You must live in this region to apply and undertake this position.

You will collaborate with Transport for All members, disabled people’s organisations, and civil society organisations, bringing disabled people together to share our views on accessible transport and make change. Where campaigning is already taking place, you will work alongside it, offering resources and practical support as desired.

You will need to stay abreast of transport developments in your region, and work closely with other teams to share your insights. This will ensure local disabled people’s experiences guide the national agenda.

Key responsibilities

1. Planning and development (10% of time)

· Plan regular activity across your region, considering staffing, budget, and wider organisational requirements

· Help to develop and deliver Transport for All’s membership offering, community building and local campaign support

· Keep Transport for All’s CRM and records up to date

· In partnership with your manager, create systems to monitor objectives against funding and organisational targets and prepare reports to evidence progress against these

2. Communication and community building (50% of time)

· Build relationships with local members, campaigners, disabled people’s organisations, groups and forums

· Represent Transport for All at meetings and events, including giving presentations on our work

· Organise and deliver regular member meetings online and offline, providing space for people to connect, share transport accessibility news and plan and progress campaigns

· Contribute and commission member content for the member newsletter, website, and social media

· Speak to the media and develop and grow a network of local members willing to train as spokespeople for meetings and media interviews

· Promote and grow a diverse membership in your region

· Ensure members can take part in paid opportunities via the training, research and consultancy team

3. Policy influencing and campaigning (30% of time)

· Maintain awareness of the policy agenda for your area

· Keep abreast of transport issues local members are experiencing

· Act as a conduit between members, the Insight and Advice team, and the Policy, Public Affairs and Campaigns team

· Work collaboratively with the Policy, Public Affairs and Campaigns team to form and maintain relationships with key regional stakeholders

· Coordinate responses to regional transport consultations in line with Transport for All positions, coordinating contributions from members, and giving guidance to members who wish to respond individually.

· Bring together and support members and campaign groups to influence local policy through local or national Transport for All campaigns. This could mean you will:

o Support members with campaign planning

o Provide practical support eg booking venues and access support for meetings, coordinating emails to local members

o Give guidance on technical aspects of transport policy

o Attend meetings with decision makers alongside campaigners, and representatives from the Policy, Public Affairs and Campaigns team

o Publicise campaigns in local media

o Document campaigners’ experiences for others to learn from eg via website pieces or commissioned blogs

· Contribute to Transport for All’s understanding of overarching issues and contribute to national campaign planning.

4. Insight (10% of time)

· Share information about the Transport for All advice-line with members and the disabled community in your region

· Give updates on regional transport changes to the Insight and Advice team to support accurate advice giving and regional casework

5. General (at all times)

· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed

· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager

· Line manage and supervise members, contractors and staff as required

· Work within the Social Model of Disability

· Work in adherence to Transport for All’s values and staff policies

· Maintain confidentiality

· Attend staff meetings as needed

Skills

We’re looking for someone who:

1. Understands transport accessibility barriers for disabled people, this may be from personal experience

2. Lives in, and has knowledge of, the Transport for the North region, including political and/or transport structures

3. Is confident representing an organisation and building and managing external relationships

4. Has experience of working collaboratively to mobilise campaigners, including running meetings or events

5. Has a track record of securing change through campaigns, activism, public affairs or political influencing

6. Has versatile written and verbal communication skills, including listening skills

7. Can demonstrate excellent teamworking skills with the ability to work flexibly and collaboratively across a remote organisation

8. Is committed to, and understands, the social model of disability, and disability justice

We particularly welcome applications from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.

Why choose us?

Transport for All is a disabled people’s organisation. Almost all of our team and trustees have lived experience of impairment or chronic illness.

We’re committed to understanding and respecting each other's access requirements. Accessibility is embedded in our systems and ways of working, and wellbeing is our focus.